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    ASSIGNMENT 1 REPORT

    New Advances in Business

    WRITTEN AND SUBMITTED BY:

    THE ANH NGUYEN1318768

    BA (HONS) BUSINESS STUDIES (MARKETING)

    DATE: 15-01-2014

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    Contents

    1 Part A .................................................................................................................................................... 3

    1.1 Introduction ................................................................................................................................... 3

    1.2 Sampling ....................................................................................................................................... 3

    1.2.1 Key concepts ......................................................................................................................... 3

    1.2.2 Strengths and weakness of sampling methods...................................................................... 4

    1.2.3 Advantages and disadvantages.............................................................................................. 5

    1.2.4 Sample size ........................................................................................................................... 5

    1.3 Collecting primary data by using questionnaire ........................................................................... 6

    1.3.1 Questionnaire design ............................................................................................................. 6

    1.3.2 Advantages and disadvantages of questionnaire................................................................... 6

    1.4 Ethical Issues ................................................................................................................................ 7

    1.5 Analyzing quantitative data .......................................................................................................... 8

    1.5.1 Types of data ......................................................................................................................... 8

    1.5.2 Types of quantitative data analysis ....................................................................................... 9

    1.5.3 Advantages and disadvantages............................................................................................ 10

    2 Part B Case studies .............................................................................................................................. 11

    2.1 Case 3a: The development of discount warehouse clubs............................................................ 11

    3 Case 8a: The involvement of auditors in preliminary profit announcements..................................... 12

    3.1 Case 10b: Students use of work-based learning in their studies................................................ 13

    4 Reference ............................................................................................................................................ 14

    5 Appendix ............................................................................................................................................. 16

    5.1 UK grocery market share 2010 ................................................................................................... 16

    5.2 Students score in exam: ............................................................................................................. 17

    5.3 Comparing the time spent on cardiovascular equipment by reasons for going to the gym ........ 17

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    1 Part A

    1.1 Introduction

    The research purpose is to produce the information from the target market. It must be

    quality to generate knowledge and applicable for researcher. There are many types of

    research methods; however, quantitative research method is usually conducted because it

    provides an overview and options of the large population. By understanding two popular

    types method: sampling and questionnaire as well as knowing how to analyze the

    quantitative data, this will provide an effective and efficient tool for the researchers to

    achieve their goals.

    1.2 Sampling

    Sampling is the most popular research method. It can clarify the adequate results from the

    target population so sampling is very effective when generalizing the finding to the target

    market in market research. From a limited number of the sample, they can represent forthe whole population in terms of trends and characteristics. In order to cover this method,

    we will address some main key points: the key concepts, the application of the sampling

    method, its strengths and weaknesses.

    1.2.1 Key concepts

    Sampling is mainly focus on generalize the finding from the sample to the targeted

    population. There are ten basic terms and concepts in sampling (Bryman and Bell, 2011)

    Population: the total units where the samples are collected.

    Sample: a selected part from the population which may be based on different

    approaches depended on the purpose of the research.

    Sample frame: units list of the population

    Representative sample: units standing for the population

    Probability sample: random selected sample based on random selection method

    (low rate of sampling error)

    Non-probability sample: units selected without using random selection method

    Sampling error: the variance between the sample and the population

    Non-sampling error: the difference between the samples and the populationappearing after the selection

    Non-response: The samples (usually are people) cannot be contacted or in-

    cooperate.

    Census: the data related to all units in a population.

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    Sampling is easy to conduct, economical and fastest way to collect information from the

    target market, thus it is applied widely across the globe. Most of TV networks and news

    use sampling method to find out the number and the interested of audience. For example,

    BBC used this method to determine the effect of digital devices on peoples news

    consumption habits (Culshaw, 2013). How can government collect the information onunemployment in their countries? How can manufactures know whether customers

    satisfied about their products? How can newspapers, magazines and journals know what

    are the readers interested in? They all need to conduct surveys by using sampling method.

    With all the examples above, sampling seems to be an effective and useful tool for

    collecting information from the large population.

    1.2.2 Strengths and weakness of sampling methods

    According to Bryman and Bell (2011), there are many types of samples included in two

    main types: probability and non-probability samples. However, I just want to focus on

    some popular types, in my opinion, which are simple random sample, cluster sampling

    and snowball sampling.

    Type Definition Application

    Simple

    random

    sample

    Each unit in the population has an equal chance to

    be selected (Texas, 2012).

    Survey on nutrition

    consumption trends in

    Canada by using random-

    digit dialing process to

    select sample

    Cluster

    sampling

    The technique which is usually applied when the

    population is large and widely spreads and can be

    divided into groups (clusters). The sample will be

    selected randomly from the cluster (University,

    2012).

    Collecting the statistic of

    Living costs and Food

    sample for Great Britain

    (UNS, 2013).

    Snowball

    sampling

    The technique is used when the information of

    members of the population are hard to access.

    Research members will be asked to recommend

    other members who are suitable for the survey

    (Crossman, 2013).

    Venter, Boshoff, and

    Mass (2005) research

    about the factors which

    affects the successful of

    small and medium-sizebusinesses (Bryman and

    Bell, 2011).

    Source: (FAO, 2012)

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    1.2.3 Advantages and disadvantages

    Type Advantages Disadvantages

    Simple random sample No human bias

    Highly representative

    Low sampling error

    Require detail information

    and access to all units of the

    population

    Approach time could be too

    long and the sample could

    change

    Costly when the population

    is too large and hard to

    access

    Cluster sampling An area sampling which is

    very effective and

    economical when the

    population is large and

    scatterLarge sample size allow

    researchers to decide which

    to take sample from

    Low representative

    (members of different

    clusters may have same

    characteristics)

    High sampling errorClusters must be equal on

    each level

    Snowball sampling Allow researchers to access

    to members of the

    population, which is hard to

    collect information, cheaply

    and easily

    Require little work andplanning

    Representative level of the

    sample is unsure

    Rely on the previous sample

    to collect new ones

    May ignore different sample

    because most members willrecommend the new one

    with same characteristics

    and traits

    Source: (Explorable.com, 2009)

    1.2.4 Sample size

    One of the most issues which need to be considered when using sampling method is the

    sample size. In general, there are four factors affecting the sample size (Smith, 2013):

    Population size: It is usually unknown or approximated

    Margin of error: the amount of error should be allowed.

    Confidence level: the rate of unsure you can accept

    The response distribution: the expectation of the result

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    1.3 Collecting primary data by using questionnaire

    As well as sampling method, questionnaire is widely used to collect information due to

    its cost-efficiency. There are two main types of questionnaire: Self-completion and

    interviewer-administered questionnaire. I will focus mainly on self-completion

    questionnaire because it is shorter and easier to conduct, cheaper and quicker to control.

    In order to set up a successful questionnaire, we must consider some key points: its

    design as well as the advantages and disadvantages of the self-completion questionnaires

    (UoZ, 2013).

    1.3.1 Questionnaire design

    The questionnaire needs to be designed logically and cohesively to get the best result

    because there is no observation. Researchers will have to consider:

    The information we want to collect and how we going to analyze the results

    Target populationthe sample size and how it affects your questionnaire structure

    The supply resources - time, money and other support

    Questionnaire layout and content:

    Creating a clear and attractive layout by using appropriate word type and space

    Grouping the related question, keep the questions are as short as possible

    Giving clear instruction on how to complete the question

    Using general question on the opening

    Using same type format for all the closed questions if possible (vertical or

    horizontal)

    Source: (Strathclyde, 2013)

    1.3.2 Advantages and disadvantages of questionnaire

    a. Strengths

    Low administration cost: Using one sample, you can spread it over a large region

    or even more. This saves the cost and time of travel for both the researchers and

    the interviewees.

    Eliminate the interviewer bias: When an interview is conducting, the answers of

    the interviewees maybe affected by the interviewers and reduce the answers

    accuracy.

    The results are on the same form and framework and hence they are easy to

    manages and analysis the results by using software

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    Respondents can answers freely, which reduces the error causes by inconvenient

    answers conditions

    Large amount of infromation: a great deal of questionnaire can be sent out to many

    places at remarkable low cost

    b. Weaknesses No instructions for interviewers: Although most the questions are well-design,

    some may be unclear for the interviewers to answers, which is usually resulted in

    wrong answers.

    Limit in terms of elaboration answers and number of questions, especially open

    questions.

    Questionnaire maybe answered in incorrect order: The question order may have a

    great impact on the results (PewResearch, 2013).

    No control of who will answers the questions

    Limit information: No additional data can be add to the questionnaire

    High risk of missing data: respondents usually skip the questionnaire which they

    are not interested in or the fault when delivering and receiving the questionnaire.

    Low response rate: This is the biggest problem when doing self-completion

    questionnaire. There are several steps to improve it:

    Include covering letter to explain the reasons of the research and the important of

    the response

    Include return postage

    Send a remind letter Clear and attractive questionnaire layout

    Design interesting question to the receivers

    The reliability and validity of the questionnaire the ability of giving same results from

    people with same characteristics in particularly condition and the measuring rate of the

    questions

    Source: (Bryman and Bell, 2011)and (UoL, 2013)

    1.4

    Ethical IssuesEthical issues are unavoidable when conducting the research. Researchers always have to

    try to reduce the risk to individuals and communities while still ensuring gather

    maximum information from them (Gillespie, 2010). Ethical code provides general rules

    for researchers in order to minimize the risks, which includes:

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    Honesty: honestly collect data, generate result, methods and process as well as

    publication status.

    Objectivity: reduce or eliminate human bias when conducting research

    Integrity: responsible for all promises and agreements

    Carefulness: reduce the number of errors which can appear during the procedure,

    secure collected data as well as the results

    Openness: welcome all criticism and ideas

    Respect for Intellectual Property: make sure be authorized for all collected data

    and access right.

    Confidentiality: protect all the data and records

    Responsible Publication and Mentoring

    Respect for colleagues

    Social Responsibility

    Non-Discrimination: treat all participant in an equal way

    Legality: obey government laws and policies

    Human Subjects Protection: minimize the risk which may harm to human subjects

    Source: (Shamoo and Resnik, 2009)and (Resnik, 2011)

    1.5 Analyzing quantitative data

    When doing a research, no matter we are working with primary or secondary data,

    analyzing the quantitative data is unavoidable. By understanding this method, we can

    easily understand the results and see the issue from many angels because quantitative

    data can be analyzed in many different ways to provide the most suitable outcome. There

    are several things we need to understand in order to achieve the best result by using this

    method which is included: main types of quantitative data, types of quantitative analysis

    (univariate and bivariate analysis) as well as it strengths and weaknesses.

    1.5.1 Types of data

    There are four main types of data that we will analyze during the research:

    Nominal data (categorical data): is the data that cannot be arranged in order. For

    example: male and female.

    Ordinal data: is the data that can be rank ordered but the difference between the values is

    not equal. For example: the clothing size (small, medium, large)

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    Interval data: is the data can be rank ordered and has the same differences between the

    categories within the whole range. For example: the difference between 30 and 31 ages is

    equal with the difference between 45 and 46 ages.

    Ratio data: is the continuous data that can be ordered, has the same difference between

    the categories and a natural zero point. For example: the height or weight, the inch scale.

    Source: (ET, 2013)and (Bryman and Bell, 2011)

    1.5.2 Types of quantitative data analysis

    a. Univariate analysis

    It is used to analyze one data at a time including some popular types below:

    Frequency table: It is the table in which the values are marked and shown the

    number or the percentage in relation to the question. As on appendix 4.2, we can

    see that the most frequency value is group 76-80 scores with 14 times.

    Diagram:This is the most popular univariate method. It provides a clear vision to

    the relation of each value. The regular form of diagram is pie chart and bar chart,

    which works very well with nominal and ordinal data. As can be seen on appendix

    xxx, Tesco is the market leader with 24% of the market share.

    b. Bivariate analysis

    This method evaluates two categories at a time to determine if they are related or not.

    Comparing to other techniques in this method - contingency tables, pearsons r and the

    likecomparing means and eta is the best to observe the relationship between to values.

    On appendix 4.3, it is clear that people who come to the gym for fitness and lose weight

    spend much more time on equipment than the rest. In this method, we have the test called

    eta, which identify the possible relation between two values. It is useful as it can apply

    even when the two values are in different type.

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    1.5.3 Advantages and disadvantages

    a. Advantages

    Provide a great deal of information: the specific values, trends, values rank, promotions,

    distributions and relationship between values

    Be able to apply in chart and table for easier understand

    Can analyze large population

    Provide a summary of data and the research phenomenon

    Can apply to similar research

    Prevent personal preconception by using only statistic

    b. Disadvantages

    Do not suitable for some kinds of research which requires a specialistic information

    Validity of data is usually changed in period of time

    Limited administration

    High error level (sample error, missing data)

    Limit information due to using form and questionnaire

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    2 Part B Case studies

    2.1 Case 3a: The development of discount warehouse clubs

    a. How might Jane have overcome the problems of only finding relevant articlesin trade journals and newspaper?

    She could have tried difference sources instead of using only one library. She could also

    ask for advices from someone which has experience or worked on this project before.

    Using variable keywords or paraphrase the questions might work as well.

    b. Why did Jane type all the items she had in her files into her word processor

    rather than just those she had referred to directly in the text?

    Jane did not sure about which files was necessary for her report and by marking all ofthem, she would not have to search it again. More to the point, Jane had to prepare a

    bibliography instead of references.

    c. What lessons can you learn from Janes experience?

    I can learn a number of lessons from this case, they are:

    Prepare the review as soon as possible

    Contact with tutor for more advises

    Use different databases Chose appropriate quotations and note down all the reference whenever needed

    Update the review if it is necessary

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    3 Case 8a: The involvement of auditors in preliminary profit announcements

    a. Identify data sources used by Tony and Jim in this research?

    The prelims: full annual reports and audited accounts.

    b. Which of these are secondary data and which are primary data and give yourreasons?

    They are all secondary data because they are collected for other purpose initially.

    c. What other methods (if any) do you think Tony and Jim could have used to

    obtain the data they needed to test their hypothesis and give your reasons?

    They could have collect information from the trading from other companies after the

    release of the prelims in order to observe the change of the prices.

    d. What were the problems faced by Tony and Jim using these secondary data?

    The lack of validity and reliability of the data due to the secondary data

    Limited information: the reports in the market place are usually required fee

    Time consuming

    e. What lessons can you learn from Tony and Jims experience?

    Always check the validity and credibility of the information resources

    Consider between the cost and the benefit when choosing the databases

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    3.1 Case 10b: Students use of work-based learning in their studies

    a. Why did Jim feel it necessary to analyze reflective material produced by

    students rather than just interview final-year students in his research?

    They can gather more information than using only one group and hence construct a deep

    understanding of the research topic.

    b. Why was it important to plan and manage the interviews in the way

    described?

    It would help Jim focus on students opinion and make them feel comfortable so they

    could explore the topic much more detail. Creating a group interview also let the

    members criticize others ideas and provide data in different views.

    c. How did Jim deal with the ethical issues in his research?

    He sought for the permission from the tutor and all members of interview group. He also

    arranged the meeting time which is suitable for all students and secured all the

    information.

    d. Why was it valid for Jim to decide to interview tutors when originally he had

    not intended to?

    Because the results were very interesting and created a great deal of questions needed to

    be answered by tutors.

    e. Jim used literature from three distinct areas. What were they and why he

    need to use each of them?

    Studies and research materials: provide structure for the research and credibility

    Books and research publications: provide research methods

    Study journal: provide conclusion

    f. What were the main strengths and weakness of this research?

    Strengths Weaknesses

    Provide better way of learning

    Apply knowledge to certain research

    Gain more experience

    Complex topic

    Do not take advantage of WBL totally

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    4 Reference

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    Jan 2014].

    CULSHAW, J. 2013.BBC World News [Online]. BBC. Available:

    http://www.bbc.co.uk/mediacentre/worldnews/news-consumption.html [Accessed 15 Jan

    2014].

    ET. 2013.Analyze Quantitative Data [Online]. Evaluation Toolkit. Available:http://toolkit.pellinstitute.org/evaluation-guide/analyze/analyze-quantitative-data/

    [Accessed 15 Jan 2014].

    EXPLORABLE.COM. 2009. Snowball Sampling [Online]. Available:

    http://explorable.com/snowball-sampling [Accessed 15 Jan 2014].

    FAO. 2012.Humanutrition: Examples of sampling methods [Online]. Food and Agriculture

    Organization of the United Nations. Available:

    http://www.fao.org/ag/humannutrition/32428-0613f516cb07eade922c8c19b4d0452c0.pdf [Accessed 15 Jan 2014].

    GILLESPIE, D. 2010.Ethical Issues in Research [Online]. The University of North Carolina

    at Pembroke. Available:http://www.uncp.edu/home/marson/ethical_issues.html

    [Accessed 15 Jan 2014].

    PETTINGER, T. 2012. UK Grocery Market Share [Online]. Available:

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    PEWRESEARCH. 2013. Question Order [Online]. Available:http://www.people-

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    RESNIK, D. B. 2011. What is Ethics in Research & Why is it Important? [Online]. National

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    [Online]. Qualtrics Blog. Available:http://www.qualtrics.com/blog/determining-sample-

    size/ [Accessed 15 Jan 2014].

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    Jan 2014].

    UOL 2013. Introduction to Research. University of Surrey.

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    5 Appendix

    5.1 UK grocery market share 2010

    a. Pie chart

    b. Bar chart

    Source: (Pettinger, 2012)

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    5.2 Students score in exam:

    Score (X) Frequency (f)

    Below 75 4

    76 - 80 1481 - 85 2

    86 - 90 8

    91 - 95 5

    96 - 100 1

    Source: (TutorVistar, 2013)

    5.3 Comparing the time spent on cardiovascular equipment by reasons for going

    to the gym

    Time Reasons

    Relaxation Fitness Lose

    weight

    Build

    Strength

    Total

    Mean number of minutes spent on

    equipment

    18.33 30.55 28.36 19.65 26.47

    N 9 31 33 17 90

    Source: (Bryman and Bell, 2011)