new 3 rd party processes (part 1 of 2)

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© 2013 IBM Corporation 1 3 rd Party Registration & Account Management 3 rd Party Registration & Account Management IBM Global Business Services | Confidential 3 rd Party Un-registered Customer Registered Customer (Business) New 3 rd Party Processes (Part 1 of 2) P3A : New Energy Data Agreement P2: 3 rd Party New Account Registration Initiates New Agreement Account Registration Requests Extension P3B : 3 rd Party Requests Extension View & Edit Agreement P9 (1) : Energy Data Agreement P9 (2) : In-Home Device Services Agreement P9 (3) : In-Home Device Agreement Access Customer’s Data P10A : Views Customer Energy Data Accepts Agreement Rejects Agreement P6A (1) : Energy Data Agreement P6B (1) : Energy Data Agreement P7A (1) : Energy Data Agreement P6A (2) : In-Home Device Services Agreement P6B (2) : In-Home Device Services Agreement P7A (2) : In-Home Device Services Agreement P6A (3) : In-Home Device Agreement P6B (3) : In-Home Device Agreement P7A (3) : In-Home Device Agreement P7B (1) : Energy Data Agreement P7B (2) : In-Home Device Services Agreement P7B (3) : In-Home Device Agreement View & Edit Agreement P8 (1) : Energy Data Agreement Accepts Agreement Rejects Agreement Unguided Tour > Unguided Tour > P10B : Removes In-Home Device P8 (2) : In-Home Device Services Agreement P8 (3) : In-Home Device Agreement P4 : New In-Home Device Services Agreement P5 : New In-Home Device Agreement

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New 3 rd Party Processes (Part 1 of 2). 3 rd Party. Unguided Tour >. Account Registration. P2: 3 rd Party New Account Registration. Initiates New Agreement. P3A : New Energy Data Agreement. P4 : New In-Home Device Services Agreement. P5 : New In-Home Device Agreement. - PowerPoint PPT Presentation

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Page 1: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation1

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party

Un-registered Customer

Registered Customer (Business)

New 3rd Party Processes (Part 1 of 2)

P3A: New Energy Data Agreement

P2: 3rd Party New Account Registration

Initiates New Agreement

Account Registration

Requests Extension P3B: 3rd Party Requests Extension

View & Edit Agreement P9 (1): Energy Data Agreement P9 (2): In-Home Device Services Agreement P9 (3): In-Home Device Agreement

Access Customer’s Data P10A: Views Customer Energy Data

Accepts Agreement

Rejects Agreement

P6A (1): Energy Data Agreement

P6B (1): Energy Data Agreement

P7A (1): Energy Data Agreement

P6A (2): In-Home Device Services Agreement

P6B (2): In-Home Device Services Agreement

P7A (2): In-Home Device Services Agreement

P6A (3): In-Home Device Agreement

P6B (3): In-Home Device Agreement

P7A (3): In-Home Device Agreement

P7B (1): Energy Data Agreement P7B (2): In-Home Device Services Agreement P7B (3): In-Home Device Agreement

View & Edit Agreement P8 (1): Energy Data Agreement

Accepts Agreement

Rejects Agreement

Unguided Tour >

Unguided Tour >

P10B: Removes In-Home Device

P8 (2): In-Home Device Services Agreement P8 (3): In-Home Device Agreement

P4: New In-Home Device Services Agreement P5: New In-Home Device Agreement

Page 2: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation2

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

-------------------------- 3rd Party – New Account Registration --------------------------

Page 3: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation3

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party Registration – Select SMT Account Type

P2: 3rd Party Registration

Register

Home / Select Account Type

Select the Type of Smart Meter Account You Need

Retail Electric Provider (REP)• View meter usage data for your residential and business customers

• Retail Electric Provider (REP) accounts include 3rd Party capabilities.

Create a New REP Account

Request Access to an Existing REP Account

3rd Party Service Provider• Request access to your customers’ usage data

• Request access to your customer’s HAN device

Create a New 3rd Party Account

Request Access to an Existing 3rd Party Account

Transmission and Distribution Service Provider (TDSP)• Support REPs

• View reports of how electricity is used.

Request Access to an Existing TDSP Account

Regulatory Entity• View meter usage data for all Texas Smart Meters

Request Access to an Existing Regulatory Account

Cancel

Back to Main

Page 4: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation4

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party Registration – Create New Account (Step 1 of 2)

Register

Home / Select Account Type / New 3rd Party Account Step 1 of 2

Create a New 3rd Party Service Provider Account – Step 1 of 2

Next Cancel

* Indicates a required field.

Business Information * Business Name: * Address 1: Address 2: * City: * State: * Zip Code: * Country: * Phone: * Email Address: * Re-enter Email Address:

Security Information * DUNS:

Company URL: Privacy Policy URL: Upload company logo:

TRUSTe PRIVACYSMART Seal: Upload PRIVACYSMART Logo:

- - Ext.

Browse to Add Remove

P2: 3rd Party Registration

Back to Main

Browse to Add Remove

Page 5: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation5

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party Registration – Create New Account (Step 2 of 2)

P2: 3rd Party Registration

Register

Home / Select Account Type / New 3rd Party Account Step 2 of 2

Create a New 3rd Party Service Provider Account – Step 2 of 2

Previous Finish Cancel

Security & Privacy Policy

Back to Main

Page 6: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation6

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party Registration – Submission Successful Confirmation

P2: 3rd Party Registration

Home / New 3rd Party Service Provider Registration Submitted

New 3rd Party Service Provider Registration has been Submitted

Your request to register with Smart Meter Texas (SMT) has been submitted You will be contacted by SMT shortly to verify your credential and API/FTP connectivity. Once you are approved by SMT, you will receive an email with a temporary password. You must login with that temporary password within 14 calendar days to complete you registration

Register

Back to Main

Page 7: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation7

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party Registration – Temporary Password Email

Your request for access to Smart Meter Texas (SMT) has been approved.

By <<mm/dd/yy>> [mm/dd/yy = today + 14 calendar days], you must finish setting up your Smart Meter Texas account or your account will be deleted and you will have to re-register.

Follow these steps to complete setup:

1. Access the Smart Meter Texas web site at www.smartmetertexas/CAP/private2. Log In using this temporary password: <<temp pswd>> 3. Change your password 4. Select a security question

After you complete registration, you will see your Home page for the Smart Meter Texas web site. Click on the My Account tab to start creating and managing 3rd Party agreements with customers. Explore other parts of your web site and learn more!

If you have questions, you may contact the Smart Meter Texas Help Desk at 1-888-616-5859.

Regards,Smart Meter Texas Team

For help on this or other topics, please visit our website: https://www.smartmetertexas.com/CAP/public/learn_more/learn_more_overview.html

You can also access the User Guide and other Help topics by logging on to: https://www.smartmetertexas.com/CAP/public and clicking the “Help” tab

*** Please do not reply to this automated message – this was sent by an email address that cannot accept replies.

SMART METER‾‾‾‾‾‾ TEXASTM ‾‾‾‾‾‾

A very smart way for Texansto manage electricity!

Your new 3rd Party Account has been approved to access Smart Meter Texas.

Smart Meter Texas Approval Granted – 3rd Party Account 03/15/2012 10:15

From: Smart Meter Texas Team <[email protected]>, To: [email protected]: [email protected] P2: 3rd Party

Registration

Back to Main

Page 8: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation8

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party Registration – Change Password

Change Password Cancel

P2: 3rd Party Registration

Back to Main

Page 9: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation9

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party Registration – Create Security Question

Save Question

Back to Main

Page 10: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation10

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

------------------------------ 3rd Party User – Main Pages ------------------------------

Page 11: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation11

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Entry - Login

P3A: NewEnergy DataAgreement

Welcome to Smart Meter Texas (SMT)

Get started...You have arrived at the SMT web site for TDSPs, REPs and 3rd Parties. The tools on this site allow you to view and monitor the electricity usage of your customers.Click Register Now to open a SMT account and start monitoring your customers' electric use.Once registered you will be able to:

Manage Your Account...Manage your account and update your profile. If you are an Administrator you will also be able to manage other users that you have authorized to have access to your company account.

Manage Your Customer's HAN Devices...Add or Remove HAN Devices for any of your customer's meters.

View Usage Data...View the electricity usage reports for any of your customer's Smart Meters. You can search for any of your customer's Smart Meters. Once you have found the Smart Meter you can view reports or export the usage data.

Read Notifications...View messages regarding planned system outages, new site features and other information related to the SMT web site.

Overview TDSPs REPs 3rd Parties Learn More

P2: 3rd Party Registration

Back to Main

Page 12: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation12

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – Home – Welcome page

P3A: NewEnergy DataAgreement

FAQs

Security

Terms and Conditions

About Us

Welcome

Contact Us

Usage Notices HelpHome My Account

Welcome, ChrisLog Out

Back to Main

Page 13: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation13

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

ROR User – My Account – Search for Meters (ROR)

ESIID(s)

Meter Number(s)

Type a list of meters or Show all Meters

* Indicates a required field.

* Select type of meter identified:

* Type one or more meter number(s):

Search

* Import Meter(s) from a file: Browse… Import

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

My Account / Customer Meters Search (ROR)

Customer Meters SearchIf the account has <= 25 customer meters, SMT will display a list of meters instead of this search page. The breadcrumb of the list page is:

My Account / Customer Meters (ROR)

This function is not available on the left navigation if the account is 3rd Party only.

Back to Main

Page 14: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation14

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

3rd Party User – My Account – Search Customer Agreements

Create a new agreement:

Agreement Number(s) Customer Last Name / Business NameESIID(s) In-Home Device MAC Address

Choose your search criteria and type in a one or more search items.

* Indicates a required field.

* Select type of agreement search criteria:

* Type one or more search items: (separated by commas)

Search

Energy Data In-Home Device Services In-Home Device

P3A: New Energy DataAgreement

P4: NewIn-Home Device ServicesAgreement

P5: NewIn-Home DeviceAgreement

P9 (1): ManageEnergy DataAgreement

P9 (3): ManageIn-Home DeviceAgreement

P3B: RequestEnergy DataAgreementExtension

My Account / Customer Agreements Search (3rd Party)

Customer Agreements Search

P9 (2): ManageIn-Home DeviceServicesAgreement

If the account has <= 25 customer agreements, SMT will display a list of agreements instead of this search page. Breadcrumb of the list page is:

My Account / Customer Agreements (3rd Party)

If the account is 3rd Party only, the left navigation of this function will be “Customer Agreement” and the breadcrumb of the page will read:

My Account / Customer Agreements (<= 25 agreements in account)My Account / Customer Agreements Search (> 25 agreements in account)

P10B:RemoveIn-Home Device

Back to Main

Page 15: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation15

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

3rd Party User – My Account – Search Customer Agreement Search Results (Page 1 of 2)

Search Results

P9 (1): ManageEnergy DataAgreement

P9 (3): ManageIn-Home DeviceAgreement

P3B: RequestEnergy DataAgreementExtension

Agreement Number(s) Customer Last Name / Business NameESIID(s) In-Home Device MAC Address

Choose your search criteria and type in a one or more search items.

* Indicates a required field.

* Select type of agreement search criteria:

Type one or more search items:(separated by commas)

Search

My Account / Customer Agreements Search (3rd Party)

Customer Agreements Search

P9 (2): ManageIn-Home DeviceServicesAgreement

P10B:RemoveIn-Home Device

Back to Main

Page 16: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation16

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – My Account – Search Customer Agreement Search Results (Page 2 of 2)

P9 (1): ManageEnergy DataAgreement

P9 (3): ManageIn-Home DeviceAgreement

P3B: RequestEnergy DataAgreementExtension

AgreementType

Customer Agreement #

StartDate

EndDate

Customer Name

Status

Energy Data 102412000005 N/A N/A AA Wang PendingEnergy Data 102412000123 10/24/13 07/24/14 Chris Akin ActiveIn-Home Device Services

102512000132 N/A N/A Tom Gowan Pending

In-Home Device Services

102512000137 10/24/13 N/A Lombardi LLC

Active

In-Home Device 102512000149 N/A N/A Oni PendingIn-Home Device 102512000167 10/24/13 N/A Chandra ActiveEnergy Data 102412000005 N/A N/A AA Wang RejectedEnergy Data 102412000123 10/24/13 07/24/14 Chris Akin Extension

PendingIn-Home Device Services

102512000132 08/11/13 10/25/13 Tom Gowan Closed

In-Home Device Services

102512000137 N/A N/A Lombardi LLC

Not Accepted

In-Home Device 102512000149 N/A N/A Oni PendingIn-Home Device 102512000167 10/24/13 N/A Chandra ActiveEnergy Data 102412000005 N/A N/A AA Wang PendingEnergy Data 102412000123 10/24/13 01/24/14 Chris Akin ActiveIn-Home Device Services

102512000132 N/A N/A Gowan Pending

In-Home Device Services

102512000137 10/24/13 N/A Lombardi LLC

Active

In-Home Device 102512000149 N/A N/A Oni PendingIn-Home Device 102512000167 10/24/13 N/A Chandra ActiveEnergy Data 102412000005 N/A N/A AA Wang RejectedEnergy Data 102412000123 10/24/13 07/24/14 Chris Akin Extension

Pending

View/Edit Agreement Export Agreements

Showing 1 - 25 of 113 1 2 3 4 5 <--Previous | Next-->

Showing 1 - 25 of 113 1 2 3 4 5 <--Previous | Next-->

Create a new agreement:

P9 (2): ManageIn-Home DeviceServicesAgreement

Energy Data In-Home Device

View/Edit Agreement Export Agreements

P10B:RemoveIn-Home Device

Back to Main

In-Home Device Services

Page 17: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation17

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – My Account – Customer Agreement – SMT Confirms Export Agreements

Your request to export agreements has been received. Your order number is e3eca89d6ad16f8222e380fe

The report will be available in approximately 24 hours. You will receive an email notification when the report is available.

You can find the status of your reports by selecting 'Report Request Status'.

My Account / Customer Agreements Search (3rd Party) / Export Agreements Request Submitted

Export Agreement Submission Successful

If the account has <= 25 customer meters, breadcrumb of this page will be:My Account / Customer Agreements (3rd Party) / Export Agreements Request Submitted

Back to Main

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Page 18: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation18

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – My Account – In-Home Device Messages

* Indicates a required field.

* Message Type:

* Date of Message:

Submit Request

Message TypeSimple Text MessageCancel Simple Text MessageLoad Control EventCancel Load Control EventCancel All Load Control EventsPrice Message

My Account / In-Home Device Messages

In-Home Device Messages – Request Message Log

Back to Main

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Page 19: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation19

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – My Account – My Profile

My Account / My Profile

My Profile

Personal Information *First Name: Patrick Middle Initial: A*Last Name: Wilson Suffix: Phone: 214-554-0165*Account Email Address: [email protected]

Security UserID: PAT Password: Security Question: What street did you leave on in 3rd grade? Security Question Answer:

Permissions DUNS:

Access to Energy Data: Yes Access to In-Home Device Services: Yes

Change Password

Change Security

Edit Profile

DUNS Number DUNS Status

452136789 Active8888888880000 Active

Back to Main

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Page 20: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation20

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – My Account – My Profile – Edit Profile

Personal Information *First Name: Middle Initial:*Last Name: Suffix: Phone:*Account email address:*Re-enter email address:

Security UserID: CWILSON Password: Security Question: What street did you leave on in 3rd grade? Security Question Answer:

Permissions DUNS:

Access to Energy Data: Yes Access to In-Home Device Services: Yes

Change Password

Change Security

Save Profile

DUNS Number DUNS Status452136789 Active8888888880000 Active

Cancel

Chris

A

Wilson

[email protected]

- - Ext.214 554 0165

[email protected]

My Account / My Profile / Edit My Profile

Edit My Profile

Back to Main

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Page 21: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation21

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – My Account – Company Profile

Edit Profile

DUNS Number DUNS Status

452136789 Active8888888880000 Active

Permissions DUNS:

Company Information Company Name: Acme Services Address 1: 12 Oxford Drive Address 2: STE 123 City: Dallas State: TX Zip Code: 75102 Country: United States Phone: 214-554-0412 Account email address: [email protected]

Security Company URL: www.acmeservices.com Privacy Policy URL:www.acmeservices.com/privacypolicy

TRUSTe PRIVACYSMART Seal: Yes

My Account / Company Profile

Company Profile

Back to Main

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Page 22: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation22

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party (Admin) – My Account – Company Profile – Edit Company Profile

* Indicates a required field.

Company Information * Company Name: * Address 1: Address 2: * City: * State: * Zip Code: * Country: * Phone: * Email Address: * Re-enter Email Address:

DUNS:

Company URL: Privacy Policy URL: Upload company logo:

TRUSTe PRIVACYSMART Seal: x Upload PRIVACYSMART Logo:

ACME Services

12 Oxford Drive

STE 123

Dallas

75102

[email protected]

[email protected]

TX

United States

214 554 0412- - Ext.

Browse to Add Remove

Add DUNs

Remove DUNs

www.acmeservices.com/privacypolicy

DUNS number

www.acmeservices.com

Save Profile Cancel

My Account / Company Profile / Edit Company Profile

Edit Company Profile

Back to Main

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Browse to Add Remove

Page 23: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation23

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

ROR / 3rd Party (Admin) – My Account – Manage Users

Select

First Name

Last Name

Email Type Status

Alba Franz [email protected]

REP User Active

Frank Olson [email protected]

REP Admin Active

Thomas Smith [email protected]

REP User Active

James Bond [email protected]

REP Admin Active

Oscar Alpha [email protected]

REP User Active

Christopher Olson [email protected]

REP Admin Active

Edit User Suspend Reinstate Revoke

My Account / Manage Users

Manage Users

Edit User Suspend Reinstate Revoke

Back to Main Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Customer Agreements (3rd Party)

In-Home Device Messages

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

My Profile

Page 24: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation24

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party (Admin) – My Account – Manage Users – Edit User

* indicates required fields

Account Type: 3rd Party User Account Status: Active

Personal Information* First Name: Patrick Middle Initial:* Last Name: Wilson Suffix: Phone: 204-322-8965* Account email address: [email protected]

Permissions Access to Energy Data: Access to In-Home Device Services:

Action Type* Access* Comments:

Save Account Cancel

My Account / Manage Users / Edit User Account Details

Edit User Account Details

Back to Main Welcome, ChrisLog Out

Usage Notices HelpHome My Account

In-Home Device Messages

Company Profile

Manage Users

Pending Approvals

Customer Agreements

My Profile

Page 25: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation25

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

ROR (Admin) – My Account – Manage Users – Edit User

DUNS Number DUNS Status

799530915 Active

799530816 Active

My Account / Manage Users / Edit User Account Details

Edit User Account Details

* Indicates required fields Account Type: REP User Account Status: Pending

Personal Information * First Name: Patrick Middle Initial: * Last Name: Wilson Suffix: Phone: 204-322-8965 * Account Email Address: [email protected]

Permissions ROR DUNS:

3rd Party: Access to Energy Data: Access to In-Home Device Services:

Action Type * Access: * Comments:

Save Account Cancel

Back to Main

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Page 26: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation26

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

ROR / 3rd Party (Admin) – My Account – Pending Approvals

Edit Permissions Approve Decline

Edit Permissions Approve Decline

Select

First Name

Last Name Account Type

Status Request Date

Alba Franz rep_user Pending Fri Mar 1 09:08:22 CDT 2013

Frank Olson rep_admin Pending Fri Mar 1 09:08:22 CDT 2013

Thomas Smith rep_user Pending Fri Mar 1 09:08:22 CDT 2013

James Bond rep_admin Pending Fri Mar 1 09:08:22 CDT 2013

Oscar Alpha rep_user Pending Fri Mar 1 09:08:22 CDT 2013

Christopher Olson rep_admin Pending Fri Mar 1 09:08:22 CDT 2013

My Account / Pending Approvals

Pending Approvals

The following registered accounts are waiting approval to have access to the Smart Meter Texas portal.

Back to Main Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Customer Agreements (3rd Party)

In-Home Device Messages

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

My Profile

Page 27: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation27

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party (Admin) – My Account – Pending Approvals – Edit Permission

My Account / Pending Approvals / Edit User Account Permission

Edit User Account Details

* Indicates required fields

Account Type: 3rd Party User Account Status: Pending

Personal Information * First Name: Patrick Middle Initial: * Last Name: Wilson Suffix: Phone: 204-322-8965 * Account Email Address: [email protected]

Permissions Access to Energy Data: Access to In-Home Device Services:

Action Type * Access: * Comments:

Save Account Cancel

Back to Main

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Agreements

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Page 28: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation28

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

ROR (Admin) – My Account – Pending Approvals – Edit Permission

DUNS Number DUNS Status

799530915 Active

799530816 Active

* Indicates required fields

Account Type: REP User Account Status: Pending

Personal Information * First Name: Patrick Middle Initial: * Last Name: Wilson Suffix: Phone: 204-322-8965 * Account Email Address: [email protected]

Permissions ROR DUNS:

3rd Party: Access to Energy Data: Access to In-Home Device Services:

Action Type * Access: * Comments:

Save Account Cancel

My Account / Pending Approvals / Edit User Account Permission

Edit User Account Permission

Back to Main

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

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© 2013 IBM Corporation29

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3rd Party New Processes (Part 1 of 2)

ROR User – Usage – Customer Meters (ROR)

ESIID

Meter Number

Type a list of meters OR Import list of meters from a file. or Show All Meters

* Indicates a required field.

* Select a meter identifier:

Type one or more meter numbers:

Search

Browse… ImportImport Meter(s) from a file:

Usage / Customer Meters Search (ROR)

Customer Meters Search

Back to Main

Usage Notices HelpHome My Account

Welcome, ChrisLog Out

Report Request Status (3rd Party)

Customer Meters (ROR)

Customer Meters (3rd Party)

Report Request Status (ROR)

If the account has <= 25 customer meters, SMT will show a list of customer meters instead of the Search page. The breadcrumb of the list page is:

Usage / Customer Meters (ROR)

This function is not available on the left navigation if the account is 3rd Party only.

Page 30: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation30

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Usage – Customer Meters (3rd Party)

Agreement Number(s)

Customer Last Name

ESIID(s)

* Indicates a required field.

Search

Browse… ImportImport ESIID(s) from a file:

Choose your search criteria and type in a one or more search items.

* Select a search criteria:

Type one or more search items:(separated by commas)

Usage / Customer Meters Search (3rd Party)

Customer Meters Search

P10A: ViewCustomerEnergy Data

Back to Main

Usage Notices HelpHome My Account

Welcome, ChrisLog Out

Report Request Status (3rd Party)

Customer Meters (ROR)

Customer Meters (3rd Party)

Report Request Status (ROR)

If the account has <= 25 customer agreements, SMT will display a list of agreements instead of this search page. Breadcrumb of the list page is:

Usage / Customer Meters (3rd Party)

If the account is 3rd Party only, the left navigation of this function will be “Customer Meters” and the breadcrumb of the page will read:

Usage / Customer Meters (<= 25 agreements in account)Usage / Customer Meters Search (> 25 agreements in account)

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© 2013 IBM Corporation31

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Usage – Customer Meters (3rd Party) Search Results (Page 1 of 2)

Search

Browse… Import

Search Results

P10A: ViewCustomerEnergy Data

Agreement Number(s)

Customer Last Name

ESIID(s)

* Indicates a required field.

* Select a search criteria:

Type one or more search items:(separated by commas)

Choose your search criteria and type in a one or more search items.

Import ESIID(s) from a file:

Usage / Customer Meters Search (3rd Party)

Customer Meters Search

Back to Main

Usage Notices HelpHome My Account

Welcome, ChrisLog Out

Report Request Status (3rd Party)

Customer Meters (ROR)

Customer Meters (3rd Party)

Report Request Status (ROR)

Page 32: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation32

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Usage – Customer Meters (3rd Party) Search Results (Page 2 of 2)

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View Report Export Reports

Customer Agreement #

ESIID Customer Name

Service Address City

102412000005

8002412000005

AA Wang 12 Elm Street Dallas

102412000123

8002412000123

Chris Akin 499 North Olive Street Irving

102512000132

8002512000132

Gowan 3 Pearl Street Plano

102512000137

8002512000137

Lombardi LLC 33 Broad Street York

102512000149

8002512000149

Oni 12 Ervay Street Dallas

102512000167

8002512000167

Chandra 5003 Main Street Irving

102412000005

8002412000005

AA Wang 12 Elm Street Plano

102412000123

8002412000123

Chris Akin 499 North Olive Street York

102512000132

8002412000005

Gowan 3 Pearl Street Dallas

102512000137

8002412000123

Lombardi LLC 33 Broad Street Irving

102512000149

8002512000132

Oni 12 Ervay Street Plano

102512000167

8002512000137

Chandra 5003 Main Street York

102412000005

8002512000149

AA Wang 12 Elm Street Houston

102412000123

8002512000167

Chris Akin 499 North Olive Street Houston

102512000132

8002412000005

Gowan 3 Pearl Street Dallas

102512000137

8002412000123

Lombardi LLC 33 Broad Street Irving

102512000149

8002512000149

Oni 12 Ervay Street Plano

102512000167

8002512000167

Chandra 5003 Main Street York

102412000005

9002412000005

AA Wang 21 Phipps Road Dallas

102412000123

9002412000123

Chris Akin 3776 Orange Place Plano

P10A: ViewCustomerEnergy Data

View Report Export Reports

Back to Main

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© 2013 IBM Corporation33

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Usage – Customer Meters Export Usage Report

P10A: ViewCustomerEnergy Data

If the account has <= 25 customer meters, breadcrumb of this page will be:Usage / Customer Meters (3rd Party) / Export Usage Report(s)

Ad Hoc Report Options

You have selected 1 report to export

Export Report(s) in CSV

01/18/2013

12/21/2012

Jan 2012

01/20/2013

01/20/2013

Jan 2013

Daily Usage (15 min intervals)

Daily Meter Reads

Monthly Usage

Scheduled Report Options

Submit

01/18/2013

12/21/2012

Jan 2012

Cancel

01/20/2013

01/20/2013

Jan 2013

Daily Usage (15 min intervals)

Daily Meter Reads

Monthly Usage

Daily

Daily

Monthly Usage

Start Date End Date

Start Date End Date Frequency

Usage / Customer Meters Search (3rd Party) / Export Usage Report(s)

Export Usage Report(s)

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Welcome, ChrisLog Out

Report Request Status (3rd Party)

Customer Meters (ROR)

Customer Meters (3rd Party)

Report Request Status (ROR)

Page 34: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation34

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Usage – SMT Confirms Customer Meters Usage Report Submitted

Your request to export a usage report has been received. Your order number is e3eca89d6ad16f8222e380fe

The report will be available in approximately 24 hours. You will receive an email notification when the report is available.

You can find the status of your reports by selecting 'Report Request Status'.

Note: If you have requested a report for the same ESIID within the last 3 months, the usage data of that ESIID will not be included in your new report.

Usage / Customer Meters Search (3rd Party) / Export Usage Report(s) / Request Submitted

Export Usage Report Submission Successful

P10A: ViewCustomerEnergy Data

If the account has <= 25 customer meters, breadcrumb of this page will be:Usage / Customer Meters (3rd Party) / Export Usage Report(s) / Request Submitted

Back to Main

Usage Notices HelpHome My Account

Welcome, ChrisLog Out

Report Request Status (3rd Party)

Customer Meters (ROR)

Customer Meters (3rd Party)

Report Request Status (ROR)

Page 35: New 3 rd  Party Processes (Part 1 of 2)

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Usage – Customer Meters View Usage Report (Page 1 of 2)

Address: 123 Demo Drive, ESI ID: 88888880000000001 Anytown, TX. Meter Multiplier: 1

P10A: ViewCustomerEnergy Data

Usage / Customer Meters Search (3rd Party) / Customer Meters – Usage Report

Customer Meters – Usage Report

If the account has <= 25 customer meters, breadcrumb of this page will be:Usage / Customer Meters (3rd Party) / Customer Meters – Usage report

Back to Main

Usage Notices HelpHome My Account

Welcome, ChrisLog Out

Report Request Status (3rd Party)

Customer Meters (ROR)

Customer Meters (3rd Party)

Report Request Status (ROR)

Page 36: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation36

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Usage – Customer Meters View Usage Report (Page 2 of 2)

On Demand Read

Print Export Report in CSV < Previous Day Next Day >

Print Export Report in CSV < Previous Day Next Day >

P10A: ViewCustomerEnergy Data

To view the generation data of this ESIID, export the usage report using the CSV format.

Back to Main

Page 37: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation37

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Usage – Report Request Status (ROR)

Date Requested Order ID Status Details

09/11/2012 e3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/11/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/11/2012 E3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/10/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/10/2012 e3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/10/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/10/2012 e3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/09/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/11/2012 E3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/10/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/10/2012 e3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/10/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/10/2012 e3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/10/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

Showing 1 - 25 of 113 1 2 3 4 5 <--Previous | Next-->

Usage / Report Request Status (ROR)

Report Request Status (ROR)

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Usage Notices HelpHome My Account

Welcome, ChrisLog Out

Report Request Status (3rd Party)

Customer Meters (ROR)

Customer Meters (3rd Party)

Report Request Status (ROR)

Page 38: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation38

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Usage – Report Request Status (3rd Party)

Date Requested Order ID Status Details

09/11/2012 e3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/11/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/11/2012 E3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/10/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/10/2012 e3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/10/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/10/2012 e3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/09/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/11/2012 E3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/10/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/10/2012 e3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/10/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

09/10/2012 e3eca89d6ad16f8222e380fe Complete Your report has been placed in your SMT FTP Folder

09/10/2012 8d7d6605c3dd4b2d4b9965cc Complete Your report has been placed in your SMT FTP Folder

Showing 1 - 25 of 113 1 2 3 4 5 <--Previous | Next-->

Usage / Report Request Status (3rd Party)

Report Request Status (3rd Party)

Showing 1 - 25 of 113 1 2 3 4 5 <--Previous | Next-->

Back to Main

Usage Notices HelpHome My Account

Welcome, ChrisLog Out

Report Request Status (3rd Party)

Customer Meters (ROR)

Customer Meters (3rd Party)

Report Request Status (ROR)

Page 39: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation39

3rd Party Registration &Account Management3rd Party Registration &Account Management

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Notices – Current Messages

No messages are listed.Messages

Notices / Current Messages

Current MessagesAdded breadcrumb to match left navigation

Back to Main Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Current Messages

Page 40: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation40

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – Help – See Demo page

FAQs

User Guide

Important Links

Contact Us

See Demo

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Help / See a Demo

See a DemoAdded breadcrumb to match left navigation

Back to Main

Page 41: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation41

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

---------------- 3rd Party User Creates a New Energy Data Agreement ----------------

Page 42: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation42

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

3rd Party User – Initiate New Energy Data Agreement (Page 1 of 2)

P3A: New Energy DataAgreement

*Indicates a required field *Is customer already registered with SMT? Yes No*Is customer Residential or Business? Residential Business

[email protected]

215-222-5700

Pat Jones

My Account / Customer Agreements (3rd Party) / Initiate Energy Data Agreement

Initiate Energy Data Agreement

Customer Information* Account Authorization Code:* Email Address: First Name / Business Name: Last Name: Phone Number: Language Preference:

3rd Party Contact Information* 3rd Party Company Name: ACME Services* 3rd Party Email:* 3rd Party Phone Number:* 3rd Party Contact:

Agreement Information

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / Initiate Energy Data Agreement

Back to Main

Page 43: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation43

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Initiate New Energy Data Agreement (Page 2 of 2)

P3A: New Energy DataAgreement

ImportBrowse

Agreement Information* Agreement Duration:* ESIID(s) to be covered by Agreement:* ESIID(s): Enter one ESIID (for validation only): Enter one or more ESIIDs: (Separate by commas)

Or

Import ESIIDs from a file:

Comments:

Terms and Conditions

Select Duration

All ESIIDs In Account Only Specified

Send Invitation Cancel

Back to Main

Page 44: New 3 rd  Party Processes (Part 1 of 2)

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3rd Party New Processes (Part 1 of 2)

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

3rd Party User – SMT Confirms Energy Data Agreement Invitation Request Sent

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: PendingAgreement Start Date: N/A Agreement Type: Energy DataAgreement End Date: N/A

Extend Agreement By:View ESIIDsTerminate AgreementExtend Agreement

Select Duration

Customer InformationCustomer Name: Chris AkinService Address: N/ACustomer Email Address: [email protected] Phone #: 000-000-0000

Resend Email

Energy Data Agreement Invitation Submitted

• If you have entered or imported multiple ESIIDs for this Agreement:• Please verify if all the ESIIDs provided are included in the Pending Agreement.• Invalid ESIIDs imported during the initiation will not be included in the Pending Agreement.• Contact the Customer to verify the accuracy of the ESIIDs that are missing from the

Agreement.• You will receive a confirmation email.• The customer will receive an email with a link to accept or reject the agreement

invitation.• An email will be sent to you once the invitation has been accepted or rejected.

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

Back to Main

Back

Page 45: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation45

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3rd Party New Processes (Part 1 of 2)

------------- 3rd Party User Requests Energy Data Agreement Extension -------------

Page 46: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation46

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3rd Party New Processes (Part 1 of 2)

3rd Party User – View and Edit Customer Energy Data Agreement

P9 (1): ManageEnergy DataAgreement

P3B: RequestEnergy DataAgreementExtension My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: ActiveAgreement Start Date: 01/01/2012 Agreement Type: Energy DataAgreement End Date: 06/30/2012

Extend Agreement By:

Back

View ESIIDsTerminate AgreementExtend Agreement

Select Duration

Customer InformationCustomer Name: Chris AkinService Address: N/ACustomer Email Address: [email protected] Phone #: 000-000-0000

Resend Email

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

Back to Main

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Page 47: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation47

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – Extend Customer Energy Data Agreement

P3B: RequestEnergy DataAgreementExtension My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: ActiveAgreement Start Date: 01/01/2012 Agreement Type: Energy DataAgreement End Date: 06/30/2012

Extend Agreement By:Terminate AgreementExtend Agreement

Select Duration

Customer InformationCustomer Name: Chris AkinService Address: N/ACustomer Email Address: [email protected] Phone #: 000-000-0000

Resend Email1 month3 months6 months

View ESIIDs

Back

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

Back to Main

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Page 48: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation48

3rd Party Registration &Account Management3rd Party Registration &Account Management

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3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms Energy Data Agreement Extension Request Submitted

P3B: RequestEnergy DataAgreementExtension My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: Extension PendingAgreement Start Date: 01/01/2013 Agreement Type: Energy DataAgreement End Date: 06/30/2013 Extension Duration: 3 months

Extend Agreement By:

Back

View ESIIDsTerminate AgreementExtend Agreement

Select Duration

Customer InformationCustomer Name: Chris AkinService Address: N/ACustomer Email Address: [email protected] Phone #: 000-000-0000

Resend Email

Energy Data Agreement Extension Submitted

• Your Customer Agreement extension request has been submitted.• You will receive a confirmation email.• The customer will receive an email with a link to accept or reject the agreement extension

request.• An email will be sent to you once the extension request has been accepted or rejected.

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

Back to Main

Customer Agreements (3rd Party)

In-Home Device Messages

My Profile

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Page 49: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation49

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3rd Party New Processes (Part 1 of 2)

3rd Party User – View and Edit Customer Energy Data Agreement – Extension Pending

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: Extension PendingAgreement Start Date: 01/01/2012 Agreement Type: Energy DataAgreement End Date: 06/30/2012 Extension Duration: 3 Months

Extend Agreement By:

Back

View ESIIDsTerminate AgreementExtend Agreement

Select Duration

Customer InformationCustomer Name: Chris AkinService Address: N/ACustomer Email Address: [email protected] Phone #: 000-000-0000

Resend Email

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

Back to Main

P3B: RequestEnergy DataAgreementExtension

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Customer Agreements (3rd Party)

In-Home Device Messages

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

My Profile

Page 50: New 3 rd  Party Processes (Part 1 of 2)

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3rd Party New Processes (Part 1 of 2)

------------- 3rd Party User Views and Manages Energy Data Agreement -------------

Page 51: New 3 rd  Party Processes (Part 1 of 2)

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Views ESIIDs in Energy Data Agreement

P9 (1): ManageEnergy DataAgreement

ESIID Service Address City State102412000005 12 Elm Street Dallas TX102412000123 12 Elm Street Dallas TX102512000132 12 Elm Street Dallas TX102512000137 12 Elm Street Dallas TX102512000149 12 Elm Street Dallas TX102412000123 5003 Main Street Irving TX102512000132 5003 Main Street Irving TX102512000137 5003 Main Street Irving TX102512000149 5003 Main Street Irving TX

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Customer Agreement #: 102412000123Agreement Type: Energy Data AgreementCustomer Name: Chris Akin

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreements / View ESIID(s)

View ESIID(s)

View Usage

View Meter InformationView Premise InformationExport Meter/Premise InformationExport all ESIID(s)

View Usage

Back

Back

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement / View ESIID(s)

Back to Main

View Meter InformationView Premise InformationExport Meter/Premise InformationExport all ESIID(s)

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Customer Agreements (3rd Party)

In-Home Device Messages

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

My Profile

Page 52: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation52

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3rd Party New Processes (Part 1 of 2)

3rd Party User – View Customer Meter Information

P9 (1): ManageEnergy DataAgreement My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement / View ESIID(s) /

Meter Information

View Meter Information

Print Export Back

Print Export Back

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement / View ESIID(s) / …

Back to Main Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Customer Agreements (3rd Party)

In-Home Device Messages

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

My Profile

Page 53: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation53

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3rd Party New Processes (Part 1 of 2)

3rd Party User – View Customer Premise Information

P9 (1): ManageEnergy DataAgreement

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement / View ESIID(s) / Premise Information

View Premise Information

Print Export Back

Print Export Back

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement / View ESIID(s) / …

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Export Customer Premise/Meter Information

Export Cancel

You have selected 1 record to export.

Report Option

Premise InformationMeter Information

P9 (1): ManageEnergy DataAgreement

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement / View ESIID(s) / Export Information

Customer Agreement - Export Information

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement / View ESIID(s) / …

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Page 55: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation55

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3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms Export Customer Premise/Meter Information

Your request has been received. Your order number is 8de23115cc42fe3fdaf5a4ae

The report will be available in approximately 24 hours. You will receive an email notification when the report is available.

You can find the status of your reports by going to the Usage Tab and selecting 'Report Request Status'.

P9 (1): ManageEnergy DataAgreement

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement / View ESIID(s) / Export Request Submitted

Export Report Submission Successful

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement / View ESIID(s) / …

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Page 56: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation56

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3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms Export All ESIIDs

Your request has been received. Your order number is e3eca89d6ad16f8222e380fe

The report will be available in approximately 24 hours. You will receive an email notification when the report is available.

You can find the status of your reports by selecting 'Report Request Status'.

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement / View ESIID(s) / Export All ESIIDs Request Submitted

Export All ESIIDs Submission Successful

P9 (1): ManageEnergy DataAgreement

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement / View ESIID(s) / …

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Page 57: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation57

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3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms Energy Data Agreement Invitation Email Resent

P9 (1): ManageEnergy DataAgreement

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: PendingAgreement Start Date: N/A Agreement Type: Energy DataAgreement End Date: N/A

Extend Agreement By:

Back

View ESIIDsTerminate AgreementExtend Agreement

Select Duration

Customer InformationCustomer Name: Chris AkinService Address: N/ACustomer Email Address: [email protected] Phone #: 000-000-0000

Resend Email

Energy Data Agreement Invitation Resent Successfully

• You will receive a confirmation email.• The customer will receive an email with a link to accept or reject the agreement invitation.• An email will be sent to you once the invitation has been accepted or rejected.• The 30-day period for the customer to respond was not reset, and the original expiration date

remains in effect.

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

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Page 58: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation58

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3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms Energy Data Agreement Extension Request Email Resent

P9 (1): ManageEnergy DataAgreement

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: Extension PendingAgreement Start Date: 01/01/2013 Agreement Type: Energy DataAgreement End Date: 06/30/2013 Extension Duration: 3 months

Extend Agreement By:

Back

View ESIIDsTerminate AgreementExtend Agreement

Select Duration

Customer InformationCustomer Name: Chris AkinService Address: N/ACustomer Email Address: [email protected] Phone #: 000-000-0000

Resend Email

Energy Data Agreement Extension Request Resubmitted Successfully

• You will receive a confirmation email.• The customer will receive an email with a link to accept or reject the agreement extension

request..• An email will be sent to you once the extension request has been accepted or rejected.

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

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Page 59: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation59

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms Energy Data Agreement Email Terminated

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: ClosedAgreement Start Date: 01/01/2013 Agreement Type: Energy DataAgreement End Date: 06/30/2013

Extend Agreement By:

Back

View ESIIDsTerminate AgreementExtend Agreement

Select Duration

Customer InformationCustomer Name: Chris AkinService Address: N/ACustomer Email Address: [email protected] Phone #: 000-000-0000

Resend Email

Energy Data Agreement Terminated

• You will receive a confirmation email.• The customer will receive an email regarding the agreement termination.

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

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Page 60: New 3 rd  Party Processes (Part 1 of 2)

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3rd Party New Processes (Part 1 of 2)

----------- 3rd Party User Initiates an In-Home Device Services Agreement ------------

Page 61: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation61

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3rd Party New Processes (Part 1 of 2)

3rd Party User – Initiate In-Home Device Services Agreement (Page 1 of 2)

P4: NewIn-Home DeviceServicesAgreement

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If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / initiate In-Home Device Services Agreement

*Indicates a required field *Is customer already registered with SMT? Yes No*Is customer Residential or Business? Residential Business

My Account / Customer Agreements (3rd Party) / Initiate In-Home Device Services Agreement

Initiate In-Home Device Services Agreement

[email protected]

215-222-5700

Pat Jones

Customer Information* Account Authorization Code:* Email Address: First Name / Business Name: Last Name: Phone Number: Language Preference:

3rd Party Contact Information* 3rd Party Company Name: ACME Services* 3rd Party Email:* 3rd Party Phone Number:* 3rd Party Contact:

Agreement Information

3rd Party User – Initiate In-Home Device Services Agreement (Page 1 of 2)

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Page 62: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation62

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – Initiate In-Home Device Services Agreement (Page 2 of 2)

Comments:

Terms and Conditions

Send Invitation Cancel

Add Another In-Home Device

Simple TextLoad ControlPrice

Agreement Information* In-Home Device 1 * ESIID: * In-Home Device MAC Address: * Message Type:

P4: NewIn-Home DeviceServicesAgreement

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3rd Party User – Initiate In-Home Device Services Agreement (Page 2 of 2)

Remove

Page 63: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation63

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3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms In-Home Device Services Agreement Request Sent

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

3rd Party User – SMT Confirms In-Home Device Services Agreement Request Sent

My Account / Customer Agreements (3rd Party) / Initiate In-Home Device Services Agreement

In-Home Device Services Agreement Invitation Sent

Your customer agreement invitation has been submitted.• You will receive a confirmation email.• This request has been added to your Customer Agreements list in Pending status.• The customer will receive an email with a link to accept the Invitation.• An email will be sent to you once the Invitation has been accepted or rejected.

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Page 64: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation64

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

----------- 3rd Party User Views and Manages In-Home Device Services Agreement -----------

Page 65: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation65

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3rd Party New Processes (Part 1 of 2)

3rd Party User – View and Edit In-Home Device Services Agreement

P9 (2): ManageIn-Home DeviceServicesAgreement

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

3rd Party User – View and Edit In-Home Device Services Agreement - Active

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: ActiveAgreement Start Date: 01/01/2013 Agreement Type: In-Home Device ServicesAgreement End Date: N/A Message Type(s): Simple Text, Load Control, Price

Back

Terminate AgreementResend Email

Customer InformationCustomer Name: Chris AkinService Address: 400 N Olive Street, Sunnyville, TX 75012Customer Email Address: [email protected] Phone #: 000-000-0000

Meter and Device DataESIID#: 10443720007574303Device Description: In-Home Device 1Device Type: Programmable ThermostatIn-Home Device MAC Address: 01233445443453453

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Page 66: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation66

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3rd Party New Processes (Part 1 of 2)

3rd Party User – View and Edit In-Home Device Services Agreement

P9 (2): ManageIn-Home DeviceServicesAgreement

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

3rd Party User – View and Edit In-Home Device Services Agreement - Pending

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: PendingAgreement Start Date: N/A Agreement Type: In-Home Device ServicesAgreement End Date: N/A Message Type(s): Simple Text, Load Control, Price

Back

Terminate AgreementResend Email

Customer InformationCustomer Name: Chris AkinService Address: 400 N Olive Street, Sunnyville, TX 75012Customer Email Address: [email protected] Phone #: 000-000-0000

Meter and Device DataESIID#: 10443720007574303Device Description: In-Home Device 1Device Type: Programmable ThermostatIn-Home Device MAC Address: 01233445443453453

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Page 67: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation67

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms In-Home Device Services Agreement Invitation Resent

P9 (2): ManageIn-Home DeviceServicesAgreement

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

3rd Party User – SMT Confirms In-Home Device Services Agreement Invitation Resent

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: PendingAgreement Start Date: N/A Agreement Type: In-Home Device ServicesAgreement End Date: N/A Message Type(s): Simple Text, Load Control, Price

Terminate AgreementResend Email

Customer InformationCustomer Name: Chris AkinService Address: 400 N Olive Street, Sunnyville, TX 75012Customer Email Address: [email protected] Phone #: 000-000-0000

Meter and Device DataESIID#: 10443720007574303Device Description: In-Home Device 1

In-Home Device Services Agreement Invitation Resent

Your customer agreement invitation has been resubmitted:• You will receive a confirmation email.• This request has been added to your Customer Agreements list in Pending status.• The customer will receive an email with a link to accept the Invitation.• An email will be sent to you once the Invitation has been accepted.• The 30-day period for the customer to respond was not reset, and the original expiration date

remains in effect.

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Page 68: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation68

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms In-Home Device Services Agreement Terminated

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

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Customer Agreements (3rd Party)

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My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: ClosedAgreement Start Date: 01/01/2013 Agreement Type: In-Home Device ServicesAgreement End Date: 08/30/2013 Message Type(s): Simple Text, Load Control, Price

Terminate AgreementResend Email

Customer InformationCustomer Name: Chris AkinService Address: 400 N Olive Street, Sunnyville, TX 75012Customer Email Address: [email protected] Phone #: 000-000-0000

Meter and Device DataESIID#: 10443720007574303Device Description: In-Home Device 1Device Type: Programmable ThermostatIn-Home Device MAC Address: 01233445443453453

In-Home Device Services Agreement Terminated

Your In-Home Device Services Agreement has been terminated.• You will receive a confirmation email.• The customer will receive an email regarding the agreement termination.

Back

Page 69: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation69

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

------------- 3rd Party User Initiates an In-Home Device Agreement -------------

Page 70: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation70

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – Initiate In-Home Device Agreement (Page 1 of 2)

P5: NewIn-Home DeviceAgreement

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If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / Initiate In-Home Device Agreement

3rd Party User – Initiate In-Home Device Agreement (Page 1 of 2)

*Indicates a required field *Is customer already registered with SMT? Yes No*Is customer Residential or Business? Residential Business

My Account / Customer Agreements (3rd Party) / Initiate In-Home Device Agreement

Initiate In-Home Device Agreement

[email protected]

215-222-5700

Pat Jones

Customer Information* Account Authorization Code:* Email Address: First Name / Business Name: Last Name: Phone Number: Language Preference:

3rd Party Contact Information* 3rd Party Company Name: ACME Services* 3rd Party Email:* 3rd Party Phone Number:* 3rd Party Contact:

Agreement Information

Customer Agreements (3rd Party)

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My Profile

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Page 71: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation71

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – Initiate In-Home Device Agreement (Page 2 of 2)Agreement Information* In-Home Device 1 * ESIID: Device Description: * Type of In-Home Device: * In-Home Device MAC Address: * Installation Code:

P5: NewIn-Home DeviceAgreement

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3rd Party User – Initiate In-Home Device Agreement (Page 2 of 2)

Add Another In-Home Device

Remove

Comments:

Terms and Conditions

Send Invitation Cancel

Page 72: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation72

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms In-Home Device Agreement Request Sent

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

3rd Party User – SMT Confirms In-Home Device Agreement Request Sent

My Account / Customer Agreements (3rd Party) / Agreement Invitation Confirmation

In-Home Device Agreement Invitation Confirmation

Your agreement invitation has been submitted.• You will receive a confirmation email.• This request has been added to your Customer Agreements list in Pending status.• The customer will receive an email with a link to accept the Invitation.• An email will be sent to you once the Invitation has been accepted or rejected.

Customer Agreements (3rd Party)

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Page 73: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation73

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

----------- 3rd Party User Views and Manages In-Home Device Agreement -----------

Page 74: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation74

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – View and Edit In-Home Device Agreement

P10B:RemoveIn-Home Device

P9 (3): ManageIn-Home DeviceAgreement

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

3rd Party User – View and Edit In-Home Device Agreement - Active

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: ActiveAgreement Start Date: 01/01/2013 Agreement Type: In-Home DeviceAgreement End Date: N/A

Back

Re-Add In-Home DeviceResend Email

Customer InformationCustomer Name: Chris AkinService Address: 400 N Olive Street, Sunnyville, TX 75012Customer Email Address: [email protected] Phone #: 000-000-0000

Meter and Device DataESIID#: 10443720007574303Device Description: In-Home Device 1Device Type: Programmable ThermostatIn-Home Device MAC Address: 01233445443453453

Remove In-Home DeviceView In-Home Device Details

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Page 75: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation75

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – View and Edit In-Home Device Agreement

P9 (3): ManageIn-Home DeviceAgreement

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

3rd Party User – View and Edit In-Home Device Agreement - Pending

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: PendingAgreement Start Date: N/A Agreement Type: In-Home DeviceAgreement End Date: N/A

Back

Re-Add In-Home DeviceResend Email

Customer InformationCustomer Name: Chris AkinService Address: 400 N Olive Street, Sunnyville, TX 75012Customer Email Address: [email protected] Phone #: 000-000-0000

Meter and Device DataESIID:# 10443720007574303Device Description: In-Home Device 1Device Type: Programmable ThermostatIn-Home Device MAC Address: 01233445443453453

Remove In-Home DeviceView In-Home Device Details

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Page 76: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation76

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IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – View In-Home Device Details

In-Home Device Information ESI ID: 10443720007574303 Meter Number: 104051941 Device Description: In-Home Device 1 Type of In-Home Device: Programmable Thermostat MAC Address: 01233445443453453 Installation Code: 69FC3456DEDDEF67099

Agreement information In-Home Device Agreement Status: Active In-Home Device Services Agreement Status: Active

In-Home Device HistoryDate Time Type of HAN Device MAC

AddressStatus Status Description Request

submitted by

01/01/2013 11:12;13 AM

Programmable Thermostat

00000000

Add Acknowledged

Add Request Received by the SMT Portal

3rd Party

P9 (3): ManageIn-Home DeviceAgreement

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement / View In-Home Device Details

View In-Home Device Details

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement / …

3rd Party User – View In-Home Device Details

Back

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Page 77: New 3 rd  Party Processes (Part 1 of 2)

© 2013 IBM Corporation77

3rd Party Registration &Account Management3rd Party Registration &Account Management

IBM Global Business Services | Confidential

3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms In-Home Device Agreement Invitation Resent

P9 (3): ManageIn-Home DeviceAgreement

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

3rd Party User – SMT Confirms In-Home Device Agreement Invitation Resent

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

In-Home Device Agreement Invitation Resent

• You will receive a confirmation email.• The customer will receive an email with a link to accept the Invitation.• An email will be sent to you once the Invitation has been accepted.• The 30-day period for the customer to respond was not reset, and the original expiration date

remains in effect.

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: PendingAgreement Start Date: N/A Agreement Type: In-Home DeviceAgreement End Date: N/A

Re-Add In-Home DeviceResend Email

Customer InformationCustomer Name: Chris AkinService Address: 400 N Olive Street, Sunnyville, TX 75012Customer Email Address: [email protected] Phone #: 000-000-0000

Meter and Device DataESIID#: 10443720007574303Device Description: In-Home Device 1Device Type: Programmable ThermostatIn-Home Device MAC Address: 01233445443453453

Remove In-Home DeviceView In-Home Device Details

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© 2013 IBM Corporation78

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3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms Re-Add In-Home Device Request Sent

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If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

3rd Party User – SMT Confirms Re-Add In-Home Device Request Sent

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

Request to Re-add In-Home Device Sent

• You have successfully resent the In-Home Device provisioning process for your customer.• You and your customer will receive a confirmation email when the Smart Meter is ready to

connect to customer’s In-Home Device.

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: ActiveAgreement Start Date: 01/01/2013 Agreement Type: In-Home DeviceAgreement End Date: N/A

Customer InformationCustomer Name: Chris AkinService Address: 400 N Olive Street, Sunnyville, TX 75012Customer Email Address: [email protected] Phone #: 000-000-0000

Meter and Device DataESIID#: 10443720007574303Device Description: In-Home Device 1Device Type: Programmable ThermostatIn-Home Device MAC Address: 01233445443453453

Resend Email Re-Add In-Home DeviceRemove In-Home DeviceView In-Home Device Details

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Customer Agreements (3rd Party)

In-Home Device Messages

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

My Profile

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My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

3rd Party User – Remove In-Home Device – Keep or Terminate associated In-Home Device Agreement

P10B:RemoveIn-Home Device

Back to Main

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: ActiveAgreement Start Date: 01/01/2013 Agreement Type: In-Home DeviceAgreement End Date: N/A

Back

Re-Add In-Home DeviceResend Email

Customer InformationCustomer Name: Chris AkinService Address: 400 N Olive Street, Sunnyville, TX 75012Customer Email Address: [email protected] Phone #: 000-000-0000

Meter and Device DataESIID#: 10443720007574303Device Description: In-Home Device 1Device Type: Programmable ThermostatIn-Home Device MAC Address: 01233445443453453

Remove In-Home DeviceView In-Home Device Details

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Customer Agreements (3rd Party)

In-Home Device Messages

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

My Profile

Continue Cancel

Your In-Home Device is linked to an In-Home Device Agreement

Do you wish to keep the In-Home Device Agreement or terminate it?

Keep the In-Home Device Agreement

Terminate the In-Home Device Agreement

Remove In-Home Device

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3rd Party User – Remove In-Home Device

P10B:RemoveIn-Home Device

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

Terms and Conditions:

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement / Remove In-Home Device

Remove In-Home Device

*Indicates a required field

Device Description: In-Home Device 1* Reason for Removing: Comments:

Remove In-Home Device Cancel

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Customer Agreements (3rd Party)

In-Home Device Messages

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

My Profile

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3rd Party New Processes (Part 1 of 2)

3rd Party User – SMT Confirms Remove In-Home Device Request Sent

Back to Main

If the account has > 25 customer agreements, breadcrumb of this page will be:My Account / Customer Agreements Search (3rd Party) / View & Edit Customer Agreement

My Account / Customer Agreements (3rd Party) / View & Edit Customer Agreement

View & Edit Customer Agreement

In-Home Device Remove Request Sent

Your In-Home Device Remove Request has been submitted.• You will receive a confirmation email.• The status of the Customer Agreement has been updated to Remove Pending.• The Customer will receive an email confirming that an In-Home Device has been

removed.

Agreement InformationCustomer Agreement #: 102512000233 Agreement Status: Remove PendingAgreement Start Date: 01/01/2012 Agreement Type: In-Home DeviceAgreement End Date: N/A

Customer InformationCustomer Name: Chris AkinService Address: 400 N Olive Street, Sunnyville, TX 75012Customer Email Address: [email protected] Phone #: 000-000-0000

Meter and Device DataESIID#: 10443720007574303Device Description: In-Home Device 1Device Type: Programmable ThermostatIn-Home Device MAC Address: 01233445443453453

Resend Email Re-Add In-Home DeviceRemove In-Home DeviceView In-Home Device Details

Back

Welcome, ChrisLog Out

Usage Notices HelpHome My Account

Customer Agreements (3rd Party)

In-Home Device Messages

Company Profile

Manage Users

Pending Approvals

Customer Meters (ROR)

My Profile

Page 82: New 3 rd  Party Processes (Part 1 of 2)

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3rd Party New Processes (Part 1 of 2)

------------- End of Part 1 of 2 -------------

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3rd Party New Processes (Part 1 of 2)