networked innovation and collaboration
DESCRIPTION
The presentation discusses the orchestration of networked innovation and collaboration. It discussed some backgrounds and contains slides from the workshop's participants' attempt at answering the question of how to innovate with web 2.0 toolsTRANSCRIPT
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Orchestrating Networked Innovation and Collaboration
Peter B. Sloep
JTELWS, Innsbruck 2010
Thursday, February 4, 2010
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Session plan
• 11.30 - 11.45 Introductory remarks by me
• 11.45 - 12.30 Collaborative creativity by you
• 12.30 - 12.50 Reporting back by you
• 12.50 - 13.00 Conclusions
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Collaborative innovation
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Why?
• Knowledge economy, EU Lisbon objectives, staying competitive: new products and services
• New ways of sharing knowledge (learning from each other) but also of being creative
• Need for Networked Learning but also for Networked Innovation
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Community-based Innovation
• Distributed, online
• Workflow: support from pedagogic patterns and creativity techniques
• Context-sensitive recommendations to users
• idSpace -project
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Provide user info
Individually generate
ideas
Select project
Create project
Store profile
Select pedagogic scenario
Create common ground
Set SMART goals
Collaboratively generate ideas
Evaluate ideas
Create problem
statement
Choose creativity technique
Compose groups
Formulate solution(s)
Publish results Close project
Cluster individual ideas
preparatory phase
creative phase
evaluation phase
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Networked Innovation
• How do the collaborating communities emerge from a larger network?
• Need for focus on Open Innovation processes within the network as a whole
• Need for mechanism to ‘herd’ people into communities, even if only ad hoc and temporarily
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platform
service
online s.n.social network
person
AHT community
generic service
LLL service
Open Profileauthentication
authorisation
LinkenInprofiling
slidesharesharing
delicioustagging
navig support
charting
innovation serv.
runson
coalition form.
ideation
problem def
solution feedb.
peer support
*
**
competence
Twitternews
Domain model
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Imagine ...
large networks of people who have active, online social lives, keep profiling data on social network sites, share documents on slideshare, tag websites via del.ico.us, collaborate online using Google docs, etc.
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Problem statements
• How could these people be made to collaborate on open innovation projects?
- What software services would they need (existing ones, new ones)? list of services
- How would these have to be ‘mashed up’, orchestrated into an environment? list of constraints
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Getting to work
1. Grasp the problem, rephrase if needed
2. Decide on how you want to solve it (goal)
3. Freely collect ideas
4. Evaluate ideas, give feasibility ranking
5. Formulate your solution
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Collaboration & reporting back
• 4 groups of about 8 people discuss
- each group 5 slides, 1 per step, by way of report, put on usb stick
• 20 min. reporting = 5 minutes per group
• 10 general evaluation
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Problem statements
• How could these people be made to collaborate on open innovation projects?
- What software services would they need (existing ones, new ones)? list of services
- How would these have to be ‘mashed up’, orchestrated into an environment? list of constraints
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Results of group brainstorms
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Citizen & Media Participation
Group 1
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Problem
• Citizens should be able to participate more directly in government, and media should play a more direct role in helping citizens engage in government
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Goal
• Connect media, citizens and government
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Ideas
• Connect media stories to open community discussion to generate ideas for action
• Connect community discussion to opportunities for direct engagement with government through e-petitions
• Connect results of action to opportunities for policy analysis
• Implement monitoring of enforcement of action
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Feasibility• Add open discussion spaces to news stories (or aggregations
of stories) - feasible, already implemented e.g. http://www.worldpress.org
• Enable open discussion to focus into action - challenges e.g. validity of participation, voting systems, critical mass required. Could move into FB or existing large network
• Connecting to e-petitions - feasible, e.g. http://petitions.number10.gov.uk/
• Enabling policy analysis - feasible, e.g. http://writetoreply.org/
• Monitoring and enforcement - feasible, e.g. http://www.politifact.com/truth-o-meter/promises/
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Solution
• Identify the existing services and develop solution to make explicit connections between them
• E.g. share on twitter, on facebook already a demo for this
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Problem
How to promote collabora/on and coopera/on on elgg social networking
func/onality
Group 2
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Goal
• To provide the proper tools to the elgg community that will help them
work together be>er
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Ideas• Improve real /me communica/on (web conferencing, immersive spaces (3d space within elgg as a plugin)•File repository and versioning system (SVN)• Mailing lists and group mails•Provide debugging tools (Bugzilla)•Virtual workspace sharing•Project management tools (Tasks, Timelines, Milestones) (wiki)•Collabora/ve argumenta/on tools •Reputa/on management tool
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Feasibility ranking of ideasimportance scale:
(least important 1 – 5 crucial)implementa/on scale:
(easy A – E hard)
• Improve real /me communica/on
•Online chaUng 2 A
•Persistent web conferencing 4 B
•Immersive spaces (3D) 5 E
•File repository and versioning system (SVN) 5 D
• Mailing lists and group mails 5 A
•Provide debugging tools (Bugzilla) 3 B
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Feasibility ranking of ideasimportance scale:
(least important 1 – 5 crucial)implementa/on scale:
(easy A – E hard)
• Virtual workspace sharing 1 C•Project management tools (Tasks, Timelines, Milestones) (wiki) 5 B
•Collabora/ve argumenta/on tools 2 D
•Reputa/on management tool 2 C
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Collaborative Creativity Sessiongroup 3
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1.Problem statement
get people to work together for a first meeting for paper writing on future projects
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2.Goal setting
Goal: collective paper writing
Constraints:
collaboration
professionals
distributed
able to connect people
time
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3.Idea generationemail
flashmeetingGoogle wavePhysical meeting:! time planning! location planningTask Management:! responsibilityCalendar sharingStatus notifier (distributedness)! time zone awarenessTranslation tool (Google Wavelet Rosy)Collaboration platform:! process things fluently! mash-upsDoodle pollsGraphic representation of the progressMind map of initial ideas of the articleVoting mechanismseveral cycles to get agreement for agenda
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4.Evaluation
Aggregated votes (goal, feasibility)
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5.Accepted Solutionsemail
flashmeeting
Google wave
time planning
Task Management:
responsibility
Collaboration platform:
process things fluently
mash-ups
Voting mechanism
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JTEL WINTERSCHOOL 2010Collaboration on open innovation projects
group 4
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PROBLEM STATEMENT
• which services can be mashed up to support collaborative innovation projects in social networks?
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GOAL
• offer person & artefact awareness to support the innovation process
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IDEAS
• self-reporting (kind of blog / form)• automatically analyze artefacts• (automatic) user profiles• recommender system• easy contact ways• links 2 all the objects• innovation area• location based services• open access• search engines• visualisations • augmented reality• storage space for things
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FEASIBILITY RANKING• self-reporting (kind of blog / form) **~• automatically analyze artefacts ****#• (automatic) user profiles *****# ***~• recommender systems (if you know what to recommend) ****#~ • easy contact ways ***** #~• links 2 all the objects **** #• innovation area• location based services ****#~• open access --> accessibility ****# **~• search engines (already taken)• visualisations ****# **~• augmented reality• storage space for things *****
~technical feasibility#added value for users
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SOLUTION APPROACH
• money from CELSTEC
• volunteers (categorized) whose artefacts you can analyze and bother with ideas
• offer added value to anyone
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group 5
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Problem
• How do we entice people to want to engage in open innovation and how can we convince them of the value of collaborating to do this?
• How do we provide opportunities for that collaborative environment to grow?
• How do we establish authentic shared goals?
• How technologies can be used to make it easier for people to collaborate?
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Goal
• Establishing ways to motivate people to establish shared goals (once they have shared goals they will be motivated)
N.B.: we will not be focusing on technology
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EstablishingTrust
[in other people and services]
MultipleCommunication
Channels
Shared/commonInterests
volunteering Friend of Friend
Commitment & enterprise
Ownership
Protocols/ Rules
Clarity of Purpose
Personal Need
Interested in Learning [LLL]
Information sharing
Invitation
Caring/ human Touch
Recognition
Respectno stress
f2f meetings
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Evaluate
• Trust
• Low stress
• Confidence
• Communication channels
• Commitment & enterprise
• Recognition and respect
Pre-conditions Instruments
• Information sharing
• Personal Needs
• Interest in learning
• Recognition and respect
• Protocol
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Solution
• We need activities....
• ... and we still haven’t got there yet! It takes time :-)
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The present work was carried out as part of the idSpace project on Tooling and Training for collaborative product innovationhttp://idspace-project.org
It is funded in part by the European Commission FP7-IST-2007-1-41, project number 216799
Partners are ounl, aau, ucy, ems, link mv, uprc,uni hildesheim, morph, sas
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