network network visibility - the key to rapidly troubleshooting network performance issues
DESCRIPTION
Today's networks are high-speed, widely distributed and mission-critical, making network and application performance monitoring and troubleshooting essential, and very challenging. Oftentimes the statistical data used to compile the monitoring dashboards and reports are insufficient for performing detailed root cause analysis, driving network engineers to use multiple products from multiple vendors to perform different levels of analysis. This significantly increases the cost for IT departments to do business, in a time when budgets are already razor thin. Join us to see how one product can do it all, on all network segments, 10, 40 and even 100GbETRANSCRIPT
www.wildpackets.com© WildPackets, Inc.
Show us your tweets!Use today’s webinar hashtag:
#wp_networkperformancewith any questions, comments, or feedback.
Follow us @wildpackets
Jay BotelhoDirector of Product [email protected] me @jaybotelho
Network VisibilityThe Key to Rapidly Troubleshooting
Network Performance Issues
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Administration
• All callers are on mute‒ If you have problems, please let us know via the Chat window
• There will be Q&A‒ Feel free to type a question at any time
• Slides and recording will be available‒ Notification within 48 hours via a follow-up email
2
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Agenda
• The four faces of network visibility
• Breadth vs. depth
• When depth matters
• Achieving depth
• Corporate overview
• Product line overview
3
www.wildpackets.com© WildPackets, Inc.
The Four Faces of Network Visibility
4
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
There’s no debate about the need for centralized network visibility …
HOW?
The question is …
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Choices and ComprisesD
ata
Gra
nula
rity
Data Accuracy
SNMP
Flow-based
Packet-based
Log Files
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Traffic on Typical Networks
Slide 7
© 2014 Enterprise Management Associates, Inc.
Email/Collaboration
Secure Web/HTTPS
Web/HTTP
Storage backup/restore
Custom/proprietary apps
VoIP
Virtual/Hosted Desktop (VDI)
Streaming Media
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
88%
79%
76%
76%
64%
59%
56%
46%Sample Size = 246
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Small
Medium
Large
0% 10% 20% 30% 40% 50%
By Org Size
Network Operations Seeing Most Issues Before End Users, But Not By Much
Sample Size = 246
Overall: 40.3%
Exec
Staff
0% 10% 20% 30% 40% 50%
By Role
© 2014 Enterprise Management Associates, Inc.
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Three Major Domains Equally Likely to Be Source of Outages
Slide 9
Several times a day
Several times a week, but less than several times a day
Several times a month, but less than several times a week
Every couple of months, but less than several times a month
Once or twice a year
Almost never
0% 5% 10% 15% 20% 25% 30%
7%
20%
24%
23%
16%
9%
10%
15%
25%
25%
17%
7%
9%
18%
22%
25%
17%
9%
Server/Storage related Application related Network related
Sample Size = 246
© 2014 Enterprise Management Associates, Inc.
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Sources for Availability/Performance Monitoring
Slide 10
Log Files
Management system APIs
Packet inspection
NetFlow/sFlow/IPFIX
Device APIs
SNMP MIBs/traps
Synthetic test
None of the Above
0% 10% 20% 30% 40% 50% 60% 70%
59%
46%
43%
37%
37%
35%
28%
7%Sample Size = 246
© 2014 Enterprise Management Associates, Inc.
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Sources for Network Troubleshooting
Slide 11
Log Files
Ping
Packet capture/analysis
Management system APIs
Device APIs
SNMP MIBs/traps
NetFlow/sFlow/IPFIX
CLI
None of the above
0% 10% 20% 30% 40% 50% 60% 70%
65%
51%
48%
41%
37%
34%
33%
28%
4%
Sample Size = 246
© 2014 Enterprise Management Associates, Inc.
www.wildpackets.com© WildPackets, Inc.
SNMP
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
SNMP
• Best used to identify and describe system configuration
• Monitor network-attached devices for high-level conditions
‒ Up/Down‒ Total traffic (bytes, packets)‒ Number of users
• Typically polling-based – heavy bandwidth impact
• Typically 5 minute granularity
• Trouble-shooting/root cause analysis not possible
www.wildpackets.com© WildPackets, Inc.
Log Files
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks 15
Log Files – Performance Monitoring and Network Troubleshooting
• The most popular choice per recent EMA survey: http://research.enterprisemanagement.com/network-management-megatrends2014-webinar.html
• Provide a very wide range of data and information‒ Server health‒ Network, application performance‒ Security events
• Collection, management, analysis quickly improving
• Strong indication of problems and their source, but not the root cause or the extent
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Log File ExampleOmniPeek Logs in Splunk
16
www.wildpackets.com© WildPackets, Inc.
Flow-based
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
"Go With the Flow"
• Flows, or flow records, are the default element used in centralized network monitoring
• A “flow” is a sequence of packets that has the following seven identical characteristics:
‒ Source IP address‒ Destination IP address‒ Source port‒ Destination port‒ Layer 3 protocol type‒ TOS byte‒ Input logical interface
• By implication, a flow is unidirectional
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Basic Flow Analysis• Packets enter the switch or
router
• Packets sampled and flows determined
• Flow records compiled and exported to flow collector
• Flow records stored and subsequently analyzed by flow analysis software
• The most common standards for flow records include:
- NetFlow - sFlow- IPFIX - JFlow
Source: Wikipedia
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Common Flow-based Technologies
Netflow IPFIX sFlow Jflow
•Developed by Cisco
•Proprietary•Transit traffic & terminated traffic
•Detailed info for each flow
•NO payloads•Sampling option not 100% accurate
• Internet Protocol Flow Information eXchange
• IETF standard•Based on NetFlow
•Detailed info for each flow
•NO payloads
•RFC 3176•Statistical time-based sampling
•Higher speed networks
•Less common than NetFlow
•NO payloads•Sampled – not always 100% accurate
•Developed by Juniper
•Proprietary•Similar to NetFlow
•Detailed info for each flow
•NO payloads•Sampled per global rate – not 100% accurate
Limited Troubleshooting/Root-cause Analysis
www.wildpackets.com© WildPackets, Inc.
Packet-based
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Packet-based
• Data generated by DPI systems
• Analysis of every packet AND payload
• Unrivaled info for each flow
• Layer 3 - 7
• 100% accurate
• Minimal network impact – 10’s of Kbps
• Monitor AND troubleshoot
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Packet-based Flow Data
www.wildpackets.com© WildPackets, Inc.
Breadth vs. Depth
24
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
From Monitoring to Troubleshooting
• High-level, aggregated view of all network segments
‒ Monitor per campus, per region, per country
• Wide range of network data‒ NetFlow, sFlow, OmniFlow
• Web-based, customizable network dashboards
• Flexible and detailed reports
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Sample WatchPoint Dashboard
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Monitoring AND Detailed Analysis
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Choices and ComprisesD
ata
Gra
nula
rity
Data Accuracy
SNMP
Flow-based
Packet-based
Log Files
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Summary
• Flow records are NOT created equal• OmniFlow analyzes packet headers AND payloads• OmniFlow is NOT statistical - 100% accurate• OmniFlow provides analysis for all network layers• WatchPoint aggregates data from multiple OmniFlow
data streams• When OmniFlow data isn’t available, WatchPoint also
aggregates both NetFlow and sFlow data for a comprehensive network monitoring solution
www.wildpackets.com© WildPackets, Inc.
When Depth Matters
30
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Application vs. Network
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks 32
Measuring Link Quality• Compare simultaneous data from end to end
‒ A single point only tells you flow health‒ Multiple points measure link quality
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks 33
Determining Sources of Latency• Comparative visualization of latency sources
‒ Allows quick latency troubleshooting‒ Graph wait times by application and network
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks 34
Quality of User Experience
• Capture directly from end-user PC‒ See what the PC sees‒ No active connection required: diagnose connectivity issues
• Test servers using end-user experience‒ Client perspective measures how well service is delivering‒ Capture from multiple different clients for global perspective‒ Lightweight setup, no special equipment
• Remote troubleshooting‒ IT helpdesk or vendor tech support‒ Strong encryption: data isn’t exposed, even at rest
• Send the data, not an engineer!
www.wildpackets.com© WildPackets, Inc.
Achieving Depth
35
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Key Network Analysis Requirements
Ability to monitor VM-to-VM communications
Single platform for managing network performance and security
Access to network performance data based on job role and level of responsibility
Ability to monitor impact of routing changes on network traffic activity
End-to-end visibility into application transactions
Ability to analyze and report performance issues at 10Gbps line rate
24%
27%
30%
30%
34%
39%
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
10G Deployments – WildPackets Survey
37
The State of Faster Networks, WildPackets, Oct 2013
100 ParticipantsCompany size:
43% - Large organizations 26% - Medium 31% - Small
Functional Breakdown 84% - Network Engineer 15% - IT Director 1% - Executive
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
A Solution for Every Network
38
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Omnipliance Is …
Powerful‒ Fastest network recorder in its class - Up to 25Gbps of real-world traffic‒ Up to 128 TB of storage‒ Simultaneous real-time analysis and comprehensive Forensic Search
Precise‒ Captures complete network traffic, so you can analyze everything, not just
samples or high-level statistics‒ Doesn’t drop packets or sacrifice accuracy for speed‒ Supports rich, detailed analysis, including VoIP and video-over-IP traffic
Affordable‒ Delivers outstanding price/performance (lower price; half the rack space)‒ Allows mix of 1G/10G/40G interfaces without buying extra appliances‒ Solutions start at $16,995
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
WildPackets Omnipliance FamilyPrice/Performance Solutions for Every Network
Omnipliance CX Omnipliance MX Omnipliance TL
1U rack mountable chassis 3U rack mountable chassis 3U rack mountable chassis - Main unit +3U rack mountable chassis - OmniStorage
16GB RAM 32GB RAM 64GB RAM
2 PCI-E Slots 4 PCI-E Slots 4 PCI-E Slots
2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports
4/8/16TB Storage 16/32TB Storage 32/48/64TB StorageOptional OmniStorage 32/48/64 Up to 128TB total Storage
OmniAdapter 1G/10G MX OmniAdapter 1G/10G MX OmniAdapter 1G/10G/40G
3.8Gbps CTD 8.8Gbps CTD 25Gbps CTD with OmniStorage
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Omnipliance TLIndustry Leading Network Analysis and Recorder Appliance
• Sets a new standard in capture-to-disk speeds‒ 25Gbps sustained capture to disk rate with zero packet drop
• Best price/performance Network Analysis Appliance in the market
‒ 25Gbps with only one Omnipliance TL and one OmniStorage‒ Consuming less rack space, less cooling, less electrical power
• Most flexible network interface offering‒ 1G/10G/40G interfaces supported in a
single unit eliminates additional unit requirement
• Most accurate real-time analytics− Packet-based processing and analysis vs.
inaccurate sample-based calculations
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
A Solution for Every NetworkLess demanding 1G or 10G traffic
•SMBs•Remote offices•Data center traffic less than 4Gbps
Omnipliance CX
Omnipliance MX
Omnipliance TL
Highly utilized 1G and 10G networks•Network Operation Centers (NOCs)•Data Centers•WAN Links •Data rate less than 8Gbps
High performance 1/10/40G networks•Network Forensics (large storage)•Transaction verification•Compliance/security•Data rate up to 20Gbps
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Omnipliance – Achieving Breadth and Depth
43
Myth Busted
Can’t analyze at 10G line rate
Dropped packets
Captured data is not reliable
Inability to collect packets at all network locations
Inadequate real-time stats
Real-time analysis no longer an option
Limited visibility into VoIP
Inability to analyze/search recorded traffic
No end-to-end visibility into application transactions
Limitations in security monitoring
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
WildPackets Omnipliance Advantages
• Fastest write to disk with no packet loss
• Best price/performance
• Most flexibility with 1G/10G/40G Interface mix and match
• Newest technology
• Best UI
• Most accurate, packet-based analytics and statistics
• Fastest real-time analysis and capture to disk
• Rich, detailed analysis, including VoIP and video
www.wildpackets.com© WildPackets, Inc.
Q&A
Show us your tweets!Use today’s webinar hashtag:
#wp_networkperformancewith any questions, comments, or feedback.
Follow us @wildpackets
Follow us on SlideShare!Check out today’s slides on SlideShare
www.slideshare.net/wildpackets
www.wildpackets.com© WildPackets, Inc.
WildPackets Corporate Overview
Optimizing Network and Application Performance
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Corporate Background
• Experts in network monitoring, analysis, and troubleshooting‒ Founded: 1990 / Headquarters: Walnut Creek, CA‒ Offices throughout the US, EMEA, and APAC
• Customers spanning leading edge organizations‒ Mid-market and enterprise lines of business‒ Financial, manufacturing, ISPs, major federal agencies,
state and local governments, universities‒ Over 7,000 customers / 60+ countries / 80% of Fortune 1,000
• Award-winning solutions that improve network performance‒ Internet Telephony, Network Magazine, Network Computing awards‒ United States Patent 5,787,253 issued July 28, 1998
• “Apparatus and Method of Analyzing Internet Activity”
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Why Our Customers Need Us
• VoIP, video, cloud, virtualization, and key business applications are saturating critical network services
• Evolving network technologies create discontinuities‒ 1 Gig 10 Gig 40 Gig 100 Gig networks‒ Wireless, BYOD initiatives
• Users and business can not tolerate network problems for mission critical services
Increasing demand for better real-time network visibility, network analytics, network forensics, and DPI
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
How We Create Value
We provide innovative, industry-leading, real-time network performance management solutions
‒ Easy-to-use, easy-to-learn user interface
‒ Uniquely extensible solutions
‒ Wireless network leadership
‒ Detailed analytics related to network applications
‒ Fastest network traffic capture appliance in its class
‒ Technical superiority at competitive price point
WildPackets has continually advanced its solution to meet the needs of its customers
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Unprecedented Network Visibility
ROOT-CAUSE ANALYSISOmniPeek network analyzer performs deep packet inspection and can reconstruct all network activity, including e-mail and IM, as well as analyze VoIP and video traffic quality.
PINPOINT NETWORK ISSUES ANYWHEREOmnipliance Portable can rapidly identify and troubleshoot issues before they become major problems—wired or wireless—down the hall or across the globe.
UNDERSTAND END-USER PERFORMANCEOmnipliance network analysis and recorder appliances monitorand analyze performance across critical networksegments, virtual environments, and remote sites.
NETWORK HEALTHWatchPoint can manage and report on keydevice performance and availability acrossthe entire network, from anywhere on the network.
GLOBAL
DISTRIBUTED
PORTABLE
DPI
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
A History of Innovation
2003Distributed real-time
troubleshooting
2001• First 802.11 wireless analyzer• First network analyzer with automated expert analysis
2005Combined distributed network and VoIP network analysis
2008Enterprise-wide
Monitoring and Reporting
2009Innovative dashboard with drill-down for VoIP and video
2012• Capture, record, and
analyze from 40G network segments
• First wireless network analyzer to support
801.11ac, k, r, u, v, w
2011• Total visibility with zero packet loss• First wireless network analyzer to support capture and analysis of 802.11n 3-stream wireless
2010First to achieve 11
Gbps sustained capture-to-disk
2013Industry leading
network analysis and
recorder appliances
www.wildpackets.com© WildPackets, Inc.
Product Line Overview
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Omni Distributed Analysis PlatformOmniPeek
Enterprise Packet Capture, Decode and Analysis• Ethernet,1/10 Gigabit, 802.11, and voice and video over IP• Portable capture and OmniEngine console • Aggregate analysis data across multiple capture points
OmniplianceNetwork Analysis and Recorder Appliances
• High-performance packet capture and real-time analysis• Stream-to-disk for forensics analysis• Integrated OmniAdapter network analysis cards up to 40G
WatchPointCentralized Enterprise Network Monitoring Appliance
• Aggregation and graphical display of network data• WildPackets OmniEngines• NetFlow and sFlow
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Omni Distributed Analysis PlatformSoftware and Turnkey Solutions
• Enterprise monitoring and reporting‒ WatchPoint Server‒ OmniFlow, NetFlow, and sFlow Collectors
• Network Analysis and Recorder Appliances ‒ Omnipliance CX, MX, TL‒ Optional OmniStorage‒ OmniAdapter analysis cards
• Distributed analysis software‒ OmniPeek – Enterprise, Professional, Basic, Connect‒ OmniPeek Remote Assistant‒ OmniEngine Enterprise
• Portable solutions‒ OmniPeek network analyzer‒ Omnipliance Portable
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
OmniPeek Network Analyzer
• Distributed analysis manager– Connect to and configure distributed OmniEngines and Omnipliances,
• Comprehensive dashboards present network traffic in real-time– Vital statistics and graphs display trends on network and application
performance– Visual peer-map shows conversations and protocols– Intuitive drill-down for root-cause analysis of performance bottlenecks
• Visual Expert diagnosis speeds problem resolution– Packet and payload visualizers provide business-centric views
• Automated analytics and problem detection 24/7– Easily create filters, triggers, scripting, advanced alarms, and alerts
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
OmniPeek Remote AssistantDistributed, End-user Packet Capture Made Simple
• Simple to deploy, simple to use‒ Remote push, download from server, or even
email‒ Simple user interface - eliminates confusion for
end user‒ Full fidelity capture - see exactly what the PC
sees‒ Wired or wireless
• Encrypted file‒ Only the analyst can open it‒ Different encryption keys for different locations
or customers
• Detailed client-side/end-user experience analysis
• Perfect for Tech Support or IT Desktop support
Trouble call from remote site - network response is slow.
User downloads and installs OmniPeek Remote. Encrypted capture
data sent back for analysis.
Network analyst uses OmniPeek Enterprise to quickly troubleshoot problem without leaving the office.
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
OmniWiFi USB WLAN Capture Adapter
• A single device for all WLAN packet capture needs
• Driver included with Omni v7.9 CDs
• Tested and supported with OmniPeek and OmniEngine
• Product features:• USB device with extension cable• Dual band operation – 2.4GHz and 5GHz• Supports all standard international 802.11 channels (a/b/g/n)• Supports 802.11n - 3 transmit/receive streams (450Mbps)• Supports 802.11n 20MHz and 40MHz channel operation• Supports multi-channel aggregation and roaming
• Technical Details:‒ Size (LWH): 6 inches, 1.5 inches, 5.5 inches‒ Weight: 5.6 ounces
• Available via Amazon - $99/each
NOTE: • Capture ONLY – no network services• Does not capture 802.11ac
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
New Network Analysis and Recorder Appliances
Powerful Precise Affordable
The new family of WildPackets Network Analysis and Recorder appliances gives IT organizations powerful and precise analysis of
high-speed networks in an affordable solution with half the hardware footprint of rival offerings.
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Powerful‒ Fastest network recorder in its class! Captures traffic up to 20Gbps of real-
world traffic (all size packet distribution) ‒ Scales up to 128 TB of storage‒ Provides simultaneous real-time analysis and a comprehensive Forensic
Search that rapidly searches through terabytes of captured traffic for the details relevant to an investigation
Precise‒ Captures complete network traffic, so you can analyze everything, not just
samples or high-level statistics‒ Doesn’t drop packets or sacrifice accuracy for speed‒ Supports rich, detailed analysis, including VoIP and video-over-IP traffic
Affordable‒ Delivers outstanding price/performance (lower price; half the rack space)‒ Allows mix of 1G/10G/40G interfaces without buying extra appliances‒ Solutions start at $16,995
Your network is bigger and faster. Now your analysis solution is, too.
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Omnipliance TLIndustry Leading Network Analysis and Recorder Appliance
• Sets a new standard in capture-to-disk speeds‒ 20Gbps sustained capture to disk rate with zero packet drop
• Best price/performance Network Analysis Appliance in the market
‒ 20Gbps with only one Omnipliance TL + OmniStorage‒ Consuming less rack space, less cooling, less electrical power
• Most flexible network interface offering‒ 1G/10G/40G interfaces supported in a single unit eliminates
additional unit requirement
• Most accurate real-time analytics‒ Packet-based processing and analysis vs. inaccurate sample-
based calculation
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
WildPackets Network Analysis Recorder AppliancesPrice/Performance Solutions for Every Application
Portable Omnipliance CX Omnipliance MX Omnipliance TL
Ruggedized Troubleshooting
Less Demanding Networks
Remote Offices
Datacenter WorkhorseEasily Expandable
Enterprise, Highly-Utilized Networks
Aluminum chassis / 17” LCD 1U rack mountable chassis 3U rack mountable chassis 3U rack mountable chassis
24GB RAM 16GB RAM 32GB RAM 64GB RAM
2 PCI-E Slots 2 PCI-E Slots 4 PCI-E Slots 4 PCI-E Slots
2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports 2 Built-in Ethernet Ports
6TB Storage 4/8/16TB Storage 16/32TB Storage 32/48/64TB StorageOptional OmniStorage: 32/48/64TB Up to 128TB total Storage
OmniAdapter 1G and 10G OmniAdapter 1G/10G MX OmniAdapter 1G/10G MX OmniAdapter 1G/10G/40G
6.5Gbps CTD 3.8Gbps CTD 8.8Gbps CTD 20Gbps CTD with OmniStorage
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
WatchPointCentralized Monitoring for Distributed Enterprise Networks
• High-level, aggregated view of all network segments– Monitor per campus, per
region, per country• Wide range of network
data– NetFlow, sFlow, OmniFlow
• Web-based, customizable network dashboards
• Flexible detailed reports• Direct link to detailed,
packet-based analysis
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
Comprehensive Support and Services Standard Support
Maintenance and upgrades Telephone and email contacts Knowledgebase MyPeek Portal
Premier Support 24 x 7 x 365 Dedicated escalation manager 2 customer contacts per site Plug-in reconfiguration assistance
WildPackets Training Academy Public, web-based, and on-site classes Complete curriculum: technology and product focused Practical applications and labs covering network analysis,
wireless, VoIP monitoring and advanced troubleshooting
Consulting and Custom Development Services Deployment, configuration, and assessment engagement Systems integration and testing Application integration, driver, decode, interface development
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
WildPackets Key Differentiators
• Visual Expert intelligence with intuitive drill-down– Let computer do the hard work, and return results, real-time – Packet /payload visualization is faster than packet-per-packet diagnostics– Experts and analytics can be memorized and automated
• Automated capture analytics– Filters, triggers, scripting, and advanced alarming system combine to provide
automated network problem detection 24x7• Multiple issue network forensics
– Can be tracked by one or more people simultaneously– Real-time or post capture
• User-extensible platform– Plug-in architecture and SDK
• Aggregated network views and reporting– NetFlow, sFlow, and OmniFlow
© WildPackets, Inc.#wp_networkperformance Network Visibility: The Key to Troubleshooting Networks
24x7 Network Monitoring,Analysis, and Troubleshooting
www.wildpackets.com© WildPackets, Inc.
Thank You!
WildPackets, Inc.1340 Treat Boulevard, Suite 500Walnut Creek, CA 94597(925) 937-3200