Managed ServicesAvailable with XO MPLS IP-VPN DIA Service

N E T W O R K E N A B L E D C L O U D F E A T U R E O V E R V I E W

© Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. Managed-Services | O151228 12:41:55

FOR MORE INFORMATION, CONTACT YOUR XO REPRESENTATIVE, VISIT XO.COM OR CALL 866.349.0134

B E N E F I T S

• Minimize unexpected downtime and performance issues

• Free your IT staff from monitoring and managing network routers

• Reduce capital investments and maintenance expenses

• Integrate broadband failover from the XO IP-VPN or DIA circuits to XO Broadband Internet Access connections

• Accurately forecast ongoing network maintenance costs

• Respond quickly to network events

Boost Your Network Hardware PerformanceSurging demands for enhanced IP and data applications put strains on the consistent availability and performance of business networks. XO MPLS IP-VPN and Dedicated Internet Access (DIA) customers can improve network operations, capacity planning, and efficiency by outsourcing the time-consuming, technical aspects of maintaining the network.

Manage Configurations Efficiently The XO Network Operations Center (NOC) and the XO Managed Services team will configure and install your network hardware devices — or XO-owned hardware — on your network. XO Managed Services can empower you with:

• Peace of mind – Your devices are tested for vulnerabilities

• Flexibility – Your on premise and remote devices are installed seamlessly

• Security – Your IPsec configuration and activity logs are protected

• Transparency – Your change control processes are clearly documented

• Unencumbered IT staff – You don’t need to manage router configuration, hardware, or software assets

• Current data – Your ICMP and SNMP is polled five minutes

• Customization – Your specific requirements are supported

© Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. Managed-Services | O151228 12:41:55

M A N A G E D S E R V I C E S F E A T U R E O V E R V I E W

Benefit from Technical Expertise No matter how complex your routers are, we can design unique, custom solutions that will be the right fit for the business goals of your network.

Your Managed Services experts at XO gather complete configuration data and evaluate changes using specialized tools and applications designed specifically for these tasks.

Respond Quickly to Network Events In the rare event that you experience a disruption in your network, XO pinpoints, diagnoses, and troubleshoots issues to help you achieve a quick and effective resolution. XO DIA customers benefit from the power of NetVisor, which gives you an overall network snapshot of changes as they happen, and measures performance against applications running in your network. Event monitoring includes:

• Alerting you of network downtime issues within 30 minutes

• Identifying, isolating, and analyzing root cause

• Managing trouble-tickets and escalation of problem issues

Get Greater Visibility For more in-depth performance, you can add XO Applications Performance Management (APM) with your XO MPLS IP-VPN or DIA service. This powerful suite of diagnostic tools provides unparalleled network, application, and Voice over IP visibility across your entire network.

Achieve Network RedundancyIf you have broadband Internet connections from cable, DSL, or other providers in your network, XO can also provide a broadband failover solution. This capability gives your business continuity from your XO MPLS IP-VPN connections to your existing broadband Internet connection.

With this option, you gain full configuration support for failover and restoration, as well as the use of the Managed Security and Hosted Security features to ensure that your data is secure within the failover environment.

XO Communications provides the technology that helps business and wholesale customers compete in a hyper-connected economy. In the U.S., XO owns and operates one of the largest IP and Ethernet networks that customers rely on for private data networking, cloud connectivity, Unified Communications and voice, Internet access, and managed services.

© Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. Managed-Services | O151228 12:41:55

FOR MORE INFORMATION, CONTACT YOUR XO REPRESENTATIVE, VISIT XO.COM OR CALL 866.349.0134

M A N A G E D S E R V I C E S F E A T U R E O V E R V I E W

Rely on the Network Enabled Cloud Through XO, you can achieve an intelligent network solution that delivers the performance, security and visibility you deserve. Backed by a highly resilient, performance driven architecture, XO will design a network that:

• Delivers higher volumes of data

• Improves application performance

• Eliminates network bottlenecks

• Reduces unexpected downtime

• Monitors your network, and improves security

• Extends the reach of your network

• Provides a powerful network platform

• Seamlessly facilitates access to leading cloud resources

XO puts it all together to deliver a turnkey, smart network for your business.