network electronic statement & off-line capture · 2015-09-16 · network electronic statement...

Network Electronic Statement & Off-line Capture

NetworkElectronic Statement& Off-line CaptureGuidance and General Concepts


Contents• How to hire the Electronic Statement and Off-line Capture service (EDI REDE)• Approved Van Contact• Layouts and Support Material• Products and Main Descriptions• Statement Enabling• File reprocessing• Did not receive file in daily traffic• Requester informs not locating specific sales in the files• Inability to locate credit orders, adjustments, schedule cancellation, advanced credits, etc. in the EEFI• Conciliation/Accounting differences• File Alerts or Structural Errors• Off-line Capture File Traffic Monitoring• Portal Statement / Printed Statement / E-mail Statement


How to hire the Electronic Statement and Off-line Capture service (EDI REDE)

In order for the establishment to gain access to the Electronic Statement / Off-line Capture (EDI REDE), the following steps are necessary: 1. The hiring of one of the NETWORK approved Vans to create the file traffic environment.

2. The internal development or hiring of a system interface to read electronic statement files that will be sent out daily in txt format.

After finalizing the set-up of the file traffic environment before the hired Van, we shall receive the links (dsnames) to start the production file traffic process.


Approved Van ContactsInterchange /GXS [email protected]) 2123-2500/2167-2600/ 0800 7017444

TIVIT (Proceda) [email protected](0xx11) 3626-6700

Nexxera [email protected](0xx11) 2121-9600 / 2121-9665 / 98494-4499

Mercador/Neogrid [email protected](0xx47) 3043-7376

Accesstage [email protected](0xx11) 11 3549-6987

Software Express [email protected](0xx11) 3170-5354


Layouts and Support MaterialThe Statement Layouts, test Files and Developer Manual are available at:

www.userede.com.br > soluções > outros serviços > Extrato Eletrônico

Off-line Capture Layouts, Test files and the Developer Manual are available at:

www.userede.com.br > soluções > outros serviços > Captura Off-line

For FAQs with answers to the frequent questions, access:

www.userede.com.br > vantagens para clientes > downloads > área:soluções assunto: Extratos


Products and Main Descriptions

Electronic Statement

The Electronic Statement provides, on a daily basis, the statementof transactions made with Credit and Debit cards, along with otherFinancial Information, in accordance with the conditions establishedin the Commercial Contracts.

Main advantages for Automation:

• Systemic integration of the sale and financial statements• Automatic reconcilement of receivables through the developed or hired reconcilement system.• Secure environment for file receipt• Allows the IT area or Reconcilement Company to customize specific applications for each sector• Daily Data Updates


Debit Sales Transactions (EEVD) – Daily

Informs the transactions processed in the NETWORK through debit cards detailing pv no., rv no. nsu or sale voucher, value, date of sale, masked card, payment date etc... the main records are 01, which details summary data, and 05, which informs details on each transaction.

Credit Sales Transactions (EEVC) – Daily

Informs transactions processed in the NETWORK through credit cards detailing pv no., rv no., nsu or sales voucher, authorization no., value, date of sale, masked card, installment payment date etc... The main records are 05, for requests, 06 and 08 (respectively the summary and details of rotating sales), 10, 12 and 14 (respectively the summary, details of sales in installments and the payment for each installment in the summary).


Financial Transactions (EEFI) – Daily

States the value that the NETWORK is crediting in the day, detailing each credit order by summary (34), advance credits (36) and credit adjustments (43).The extract states each adjustment and debit, whether online (35 N) or through the bank (38), describing each reason for adjustment, including cancelation or sales challenge. Scheduling cancellations are informed by (49) one day after NETWORK cancellationand by (35 D) on the date of payment of the original summary.

Open Balance Transactions (EESA) - Monthly - sent by NETWORKup to 5 business days before the start of each month.

States all credit Sales Summaries and their respective values, whichshall be validated from the 1st day of the current month.This is static information; in other words, it does not includeany credit and debit adjustments or installment schedulingcancellations, therefore it must not be used to cross analyzedata between other files in the electronic statement.


Off-line Capture

Off-line Capture is a service in which the establishment sends, through approved Vans, files with sales or cancellations to the NETWORK, which, in turn, reads and processes data, returning the files indicating whether the transactions were processed or not, whether by order of the issuer or by a mistake in the structure of the file sent by the establishment.Accepted labels: Visa, Mastercard, Diners, Hipercard and Hiper Crédito.Note: This product does not register debit transactions.

TORC - Used to process Credit transactionsAppropriate for companies with recurring sales(Ex; Publishers, Newspapers, Internet Providers, Airline Companies and others).

Processing is made by the NETWORK overnight and return is made in up to 48 hours after the date of receipt of the file (received until 9 PM).The amount of insertions is unlimited and must correspond to the layout.


TOCA - Used to cancel Credit transactions

It can be used by any branch of the activity and is recommended for establishments generating a large amount of daily cancellations, rendering the procedure throughthe NETWORK Portal operationally unfeasible.

Processing is made by the NETWORK overnight and the return is in up to D+1from the date of receipt of the file (until 9 PM).

The amount of insertions is unlimited and must correspond to the layout.


Statement Enabling

The commercial enrollment of establishments in the NETWORK is made by sales points (PVs), which may be classified between:• Pv group (Chain), Pv Headquarter or Pv branch

Depending on the form of enrollment of the establishments in the NETWORK, there are two scenarios:

Respecively Pv Group, Pv Headquarter(s) and Pv Branch(es).

Respectively PV Headquarters and PV Branch(es) without a created PV Group.

PV Group

PV Headquarter PV Headquarter PV Headquarter

PV Branch PV Branch PV Branch





The Electronic Statement and the TO may be generated:

1st option - By the pv group and consequently all headquarters and branches under its structure.

2nd option - By the pre-selected pv group, with only the pv headquarters and respective branches that the establishment wishes to visualize, not representing 100% of the group pvs.

3rd option - By the pv headquarters and consequently all branches below its structure.

Important rule: The same transaction may not be generated for more than one statement, since that may cause data purges in the files.

Example: Enabled by the 1st option (with all group pvs selected) and another enabling by the 3rd option (for a headquarter belonging to the same group), as per the illustration below:


PV Group PV Group

PV Headquarter PV HeadquarterPV Headquarter PV Headquarter

PV Branch PV BranchPV Branch PV Branch




(1st option) (3rd option)

Since the headquarter data shall be stated in both files, some transactions may be omitted,whether in the group file or in the headquarter file.


The correct option would be the 2nd (not representing 100% of the group pvs) and the 3rd option (Pv hedquarter not included in the 2nd option) as per the illustration below:

The EDI network does not perform enrollment validation.

2nd option

3nd option

PV Group

PV Headquarter PV Headquarter

PV Branch PV Branch

PV Branch PV Branch

PV Branch PV Branch

PV Branch PV Branch


File reprocessing

Reprocessing is made only to send files from the period before production traffic clearance or upon an assessment of an error in the structure with the purpose of correcting.

Maximum reprocessing period: up to 09 retroactive months for EEVC and EEFI and 06 months for EEVD.

If the establishment does not locate a file within the daily forwarding routine, it must contact the Van for assessment.


No files received in daily traffic.

Requester informs that it does not locate specific sales in the files

When the receipt of files from the daily routine is not located, directly contact the Van for traffic assessment.

In case the Van does not detect the forwarding by the NETWORK, it shall activate the EDI proving non-receipt by its monitoring screens, informing the file header pv no. (always in the first line of each file) for assessment.

Before activating EDI NETWORK service, the procedure shall be:

Confirm via telephone in REDE service an example of a transaction to verify whether it was processed, and if it was, validate the date of sale processing (which may be different from the date in which the sale was captured).

Verify once again the original EEVC or EEVD file sent by the NETWORK on the day afterthe processing date.


Ex: Date of Sale 07/08, Processing date 07/10, therefore the sale shall be in the file sent by the NETWORK on 07/11 and not in the file sent on 07/09.

Disclaimer: The Portal does not inform the date of sale processing.

If even then the transaction is not located in the indicated file:

Send the respective original file with the data on the used transaction(informing pv no., nsu, date of sale, date of processing and value)for verification.

Note: If the sale is not processed, it shall not be informedin the statement.


Inability to locate credit orders, adjustments, schedule cancellation, advanced credits, etc. in the EEFI

Before activating EDI service, the procedure shall be:

Confirm via telephone in REDE service an example of a transaction as per data requested for later location in the corresponding file.

If the transaction is still not located in the indicated file:

Send the respective original file plus verified transaction data (informing pv no., rv no., adjustment date, value, nsu, date of sale, date of credit, etc.)


Conciliation/Accounting differences.

File Alerts or Structural Errors

In case there is a need to assess differences in the credited/debited values, the assessment shall be made through evidences directly in the NETWORK service.

Alerts happen when the system used to read the files identifies a possible divergence in the structure of the statement.

In these cases, send the original file and the alert for analysis.

When the alert does not correspond to an effective error in the statement, direct contact with system support used by the establishment shall be suggested for alert origin validation.


Monitoring of Off-line Capture File Traffic

Portal Statement / Printed statement / E-mail Statement

When the return file is not located, contact Van for validation of the forwarding of the file to the NETWORK and for the receipt status of the return file. If Van does not identify the receipt of the return file, it shall inform the TO code (company no. in the first line of each file) plus the file sequence number). In case the TO code is unavailable, inform the pv or cnpj no. for localization.

EDI service does not support statements sent via e-mail, print or Portal and Komerci.

network electronic statement & off-line capture · 2015-09-16 · network electronic statement...

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