net inc services

CLOUDCOMPANY WWW.CLOUDCOMPANY.COM ‹#›

Net IncManaged Technology Services

Net Inc is a technology partner providing vision, risk mitigation and technology support as organizations prepare for the future of work and make changes to their information technology support. When you require technology expertise for your end-user server-workstation-network environment that can service multiple locations, and provide high-level leadership from both proactive information management and client set vision and goals, we hope you will consider Net Inc.

WE WANT A SEAT AT THETABLE WITH YOU


Net Inc High Touch ~ High Tech

In this digital age, technology propels business at rapid speed. Digital transformation is an unstoppable trend and by staying at the forefront, Net Inc will help your organization evolve, mitigate risk, improve and prepare for the future of work. Net Inc is a team of business leaders first, technologist second.

We are fanatical about what we do!

Our Mission

We have not losta client in over

10 years!

iPad

iPad

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StrategyWork with executive team to design an information technology strategy and the infrastructure and applications that will meet your business goals.

ROINet Inc will help align IT spending with business objectives. By measuring IT expenses against budgets and defining ROI (Return on Investment) baselines, we will help your business decide which technology projects, services, or applications best meet your needs.

InformationNet Inc brings years of experience and a wealth of information to your organization. Whether it is determining the best infrastructure strategy, educating you on the best technology tools to adapt to growth, or explaining how cloud computing may be right for you.Business LiaisonWorking closely with both the business side and technology side of your business, we ensure that the drivers and needs are being met by your current and future technology strategy.

Experience

With Net Inc you get an expert team capable of providing a broader spectrum of experience across many technologies – eliminating the need for you to support a staff trained in multiple disciplines.

Strategy


Cloud Services

Scalable Cost Effective

SecureMobile

We thoroughly research all recommendations to ensure the right platforms are being selected for you.

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Network Security

Prevention services

Firewall, Intrusion protection

Virus Removal Services

Staff Training

Spyware RemovalEncrption

As a network security company, Net Inc provides small and medium businesses with a comprehensive solution that enables you to concentrate more on growing your business and worrying less about IT.


Disaster Recovery & Business Continuity

Back Up & Disaster Recovery solutions offer local and offsite protection for data, and applications with granular backup and recovery and completely customizable protection schedules.

Business Continuity solutions guarantee that you can access your data and applications wherever you are and whenever you need it even if the event is a major disaster.

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Bring Your Own Device

It’s the Bring Your Own Device movement -- your employees use their personal smartphones and mobile devices to take care of business. It can increase employee satisfaction, and it can bring benefits to your company, too.

Planning Security Technology Culture

Making the move to a BYOD requires careful planning.• You need a robust security platform that includes a selective wipe capability.• You need to address the technical issues, and be sure your applications will run properly on the devices selected.

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Desktop Virtualization

Truck

Airline

Rocket

Speed

Mail

PlayStation

All your applications & data in the cloud, all in one place.

No On-Site Servers

One PasswordFor Everything

Compliance Built In

Work Anywhere


Technology Relocation Services

On schedule Collaborative

Global Dedicated ProjectManagers

Since 1989, Net Inc has been utilizing a proven process and methodology for technology relocation services. Our experienced technicians move your technical equipment and quickly get it back up and operational to minimize downtime and reduce the impact of your move.

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Phone Solutions

Programming

System Troubleshooting

Cabling

VoIP Phones

Hosted PBX Solutions

VoIP Service Providers


Software Services

Net Inc provides custom software development solutions for your business. Whether you need a ground-up build, modifications to existing solutions, or a systems conversion to newer technologies, we provide the resources to achieve your goals.


START

SU

CC

ESS

Step 1Step 2

Step 3Step 4

Final

Define Measure Analyze Improve Control

Process Improvement

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About Our Clients

Manufacturing

Call Centers

Professional Service Firms

Family Offices & Private Equity

Restaurant


North America Client Locations

CaliforniaColoradoGeorgiaFloridaIllinoisMinnesotaNew JerseyNorth CarolinaWashington D.C.


EfficientUtilize the collective wisdom of all to prioritize service

Customer ServiceAbove and beyond service attitude to ensure success

PartnershipWe view each client as a partner ~ your success is ours

ResultsResults driven,

engergized organization

UnifiedStrong, unified team with

no reliance on just one employee

VisionaryTeam members understand the big picture for business

Help Desk Team ExpertiseMore than just technologist


Deliverables & Strategy Implement and fulfill the company’s technical vision and goals for technological

development and preparation for the future of work.

Work in a consultative fashion with your team to improve their efficiency and effectiveness.

Provide best practices for your staff that supports the company’s culture, mission and values.

Provide the best and most cost effective solutions along with past lessons learned for technology.

Conduct research and case studies on leading edge technologies. Make determinations and recommendations where needed ensuring seamless implementation and oversight of all IT projects.

Provide superior, proactive remote and onsite technical support through Net Inc’s Help Desk system and processes.

Detailed tracking and employee user training of issues and questions received at the Help Desk.


User Interfaces

Net Inc will be the central point of

contact for all break/fix and

maintenance of technical issues,

including application questions

and consulting, installations,

networking problems, and general

technology troubleshooting.

Unlimited Support

On-site and remote support is available

24x7x365 days a year. Normal business

hours are defined by you but are

currently set as 8:00 AM - 5:30PM CST.

Support Approach

Call Us - Phone rings to Staffed Help

Desk.

Enter a Ticket - Trackit Ticket System

(Net Inc Covers Cost)

Email the Help Desk

Help Desk available 24/7 via Help Desk

number or emergency contacts.

After Hours

After hours Net Inc utilizes a

rolling answer process to ensure

calls are handled quickly.

Our Commitment To YouUnder the Unlimited Support agreement, on-site and remote support is available 24x7x365 days

a year.

Provide IT Vendor Relations and single point of contact. Management of technology inventory assets for all future hardware and software (licensing) purchases.

TELECOM

Planning, support & verification ~ All corporate issued desktop applications, data back-ups and restorations complete with offsite recovery plan. After hours windows update support for servers and network updates

Mentor/Train infrastructure resources on support and provide user training on software and hardware best practices

Maintenance Team ResponsibilitiesEquipment ~ Maintenance and administration of Servers, Domain Controllers,

Application Servers, Corporate Printers, Fax Machines, Desktops, Laptops, Tablets, Anti-Virus/Spam/Spyware, Phishing Filtering Hardware and copy machines.

Telecom, Phone, Video Presentation Equipment & Infrastructure, corporate issued mobile / smart phone devices. Single point of contact for copy machine.


Onboarding ProcessOnboardingNet Inc will work hand in hand with your current leadership and staff to ensure a smooth transition. Through our detailed discovery we will document IT operations and begin to write your technology story. Evaluating networks, connectivity, firewalls, services, partners and equipment. Your technology picture will come to life. We utilize checklists and knowledge from your current employees to ensure the picture is complete.

Post Launch

Net Inc is centrally located and will monitor, support, maintain and address most needs from our headquarters in Las Colinas. Onsite needs will be scheduled with management as requested.

First 90 DaysUnderstanding your specific culture and people is key to success. The Net Inc staff will rotate working onsite initially to ensure each team member is familiar and integrated into the culture. We will be capturing and documenting current trends, common issues, procedures and relationships to ensure a successful knowledge base and build excitement of improvements to come. We believe positive communications and interaction with staff around policies and procedures ensures employee engagement and successful launches.


Additional project or staff resources are priced on a per hour rate for desktop support and for senior level based upon the skills needed by the client.

Project time applies only for on the clock billing. We define this as resources that are at your site, or engaged in work directly for you. No project billing occurs for travel time to headquarters.

Project or Additional ResourcesNet Inc may provide additional resources to facilitate business and management special requests. A project/request for resources is any business or management request that requires work outside of the normal scope of this contract.

Examples:Additional resource to travel on behalf of your organization outside of the DFW area.

An additional help desk technician during the rollout of a new IT initiative such as enterprise implementation of a platform or Microsoft Exchange rollout.

Plan, project management, configure and install a new phone system between multiple offices.


Our Team Is Your Team - Agreement

Monthly Retainer Remote Monitoringwith on-site support

24 Month Termswith 90 day out notification

Results - risk mitigatedand preparation forthe future

"All You Can Eat" Unlimited Support

net inc services

Documents

information net

business goals

information technology

future technology strategy

technology partner

technology expertise

technology projects

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