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  • 8/16/2019 Nebosh Revision Guide IGC 1 (1)

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    S/NM

    k

    Exam Year/Question

    NoQUESTION ANSWER

    The scope and nature of occupational health and safety (1.1.)

    The moral, social and economic reasons for maintaining and promoting good standards of health and safety in the workplace (1.2.) 

    The role of national governments and international bodies in formulating a framework for the regulation of health and safety (1.3.) 

    1

    6

    4

    4

    6

    4

    4

    December 2012: 3a

    September 2012: 1a

    June 2010; 7a

    March 2010; 8a

    December 2010; 10a

    March 2009; 8a

    Outline the main health

    and safety

    responsibilities of an

    employer.

    The employer has the legal duty to put in place suitable arrangements for health and safety at the workplace

    ensuring it is safe and free of health risks. They are morally required to provide safe and healthy working condition;

    socially/legally required to provide safe place of work (safe and without risk to health), safe plant & equipment (well

    serviced and inspected), safe systems of work (safe procedures for all activities), instruction, information & training

    (to improve workers awareness of hazards and risks associated with their work), supervision and competent staff (for

    adequate levels of supervision).

    The employer via management is expected to provide a written health and safety policy, asses and manage risk to

    employees and other who may be affected by the company’s activities and consult with employees about their risks

    at work and current preventive and protective measures.

    2

    2

    4

    2

    December 2012: 3b

    September 2012: 1c

    March 2010; 8b

    Identify actions an

    enforcement authority

    might take if it finds that

    an employer is not

    fulfilling their

    responsibilities.

    Failure of an employer to fulfil its obligations constitutes a breach of the health and safety legislation and can lead to

    the following: The enforcement agency may:

    • Issues advice or warning either verbally or in writing requiring that an improvement

    is made within a given period of time;

    • Require the cessation of the activity or shut down the work place until improvements are made.

    • Prosecute the organization in criminal courts which might result in punishment in the form of a fine.

    3

    8

    4

    8

    8

    December 2012: 6

    September 2012: 1d

    June 2010; 2

    March 2010; 10

    Identify possible costs to

    an organisation

    following an accident in

    the workplace.

     Accident in a work place is likely to be caused by inadequate standards of workplace health and safety. The

    associated cost to the organisiation can be direct or indirect.

      Direct costs are those measurable cost directly arising from the accident such as those arising from lost

    production and time, dealing with the subsequent investigations; cost of plant damage and replacement,

    paying those involved during absences as a result of the accident or ill-health, having to recruit and train

    replacement labour; costs arising from the possibility of action by the enforcement authorities or by a civil

    claim from the injured parties and the inevitable rise in insurance premiums.

      The indirect costs arises indirectly as a consequence of the accident and includes a reduction in staff

    morale which could lead to industrial unrest and

    high staff turnover, damage done to the organisation’s reputation which could

    lead to a loss of orders and a subsequent decrease in its profitability.

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    4

    4

    4

    4

    4

    September 2012: 1b

    June 2010; 7b

    December 2010; 10b

    March 2009; 8b

    Outline the main health

    and safety

    responsibilities of a

    worker

     Article 19 of C155 outlines the responsibilities of the worker to include the following:

      Workers have the responsibility to cooperate with their employer to fulfill their safety obligations

      Workers are to take reasonable care for their own safety and that of their fellow workers as well as those

    who may be affected by their actions or omission.

      Workers are to report accidents and any dangerous situations at the workplace.

      Workers are expected to safely use any equipment provided for them and not tamper with it.

      Workers are to adhere to safety rules, instructions and procedures.

    5 8 June 2010; 8

    The number of

    absences due to work-

    related upper limb

    disorders in an

    organisation is

    increasing.

    Identify the possible

    sources of information

    that could be used when

    investigating this

    problem.

    Sources of information which could be used in investigating the situation described in

    the question include :

    Internal Sources

      Risk assessments and job safety analyses where the need for repetitive action has been identified;

      Accident and ill-health data/reports together with an analysis of records of absenteeism;

      Worker records which would provide information on age and any reported disability;

      Relevant information from safety committee meetings and from supervisors particularly of the complaintsthey have received; the results of surveys, questionnaires and interviews with workers;

    External Sources

      Published information such as guidance from the enforcing authority and/or manufacturers and that

    available from trade bodies and other employers.

    6 6 September 2010; 3a

     A serious accident has

    occurred to a worker

    and there will be costs

    to the organisation as a

    result.

    (i) Identify THREE costs

    which are likely to be

    insured.

    (ii) Identify THREE costs

    which are likely to be

    uninsured.

    Insured costs:

      Damage to plant, buildings and equipment

      Compensation paid to workers

      Medical cost  Legal costs and third party cost

    Uninsured cost:

      Production downtime and delays

      Hiring and training new employees

      Loss of goodwill and business reputation

      Accident investigation time

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    7 2 September 2010; 3b

    Outline reasons why it is

    important that an

    organisation maintains

    employer’s liability

    insurance.

    It is important that an organisation maintains employers’ liability insurance because it may be a legal requirement

    which is compulsory in most countries and apart from promoting the morale of the workforce by giving them some

    comfort from a financial point of view, it is important to cover some losses that may foreseeable occur following an

    accident.

    8 8 September 2010; 10

    Outline why it is

    important that all

    persons in an

    organisation are aware

    of their roles and

    responsibilities for

    health and safety.

    This is important so every party will be aware of their duties in relation to health and safety. Ensuring that all persons

    in an organisation are aware of their roles for health and safety will assist in defining their individual responsibilities

    and will indicate the commitment and leadership of senior management. A clear delegation of duties will assist in

    sharing out the health and safety workload, set up clear lines of reporting and communication and will assist in

    defining individual competencies and training needs particularly for specific roles such as first aid and fire.

    9

    8

    8

    8

    December 2010; 2

    September 2009; 1a

    March 2008; 3

    Explain the reasons for

    maintaining and

    promoting good

    standards of health and

    safety in the workplace.

    There are three basic reasons for maintain g and promoting good standards of health and safety in the work place.

    These are

    1. Moral expectation of good standard of health and safety, the need to provide a reasonable standard of care

    and to reduce the injuries, pain and suffering caused to workers by accidents and ill-health. It is morally

    unacceptable that workers are injured or killed at work and society demand that workers are safe while at

    work.

    2. Social/Legal requirement by law governing the conduct of businesses and organizations in respect to health

    and safety of the workplace. Organizations are required to comply with these laws which are primarily

    concerned with concerned with the need for the employer to provide a safe place of work, safe plant and

    equipment, safe systems of work, competent workers and a high standard of training and supervision.

    3. Economic and financial reasons: because accidents and ill health has direct and indirect cost to the

    organisation, promoting good standards of health and safety in the work place will prevent accidents and in

    turn avoid these cost such as avoidance of criminal penalty and compensation claims, avoidance of costs

    associated with accident investigations, avoidance of costs associated with accidents such as the hiring or

    training of replacement staff and the possible repair or replacement of plant and equipment.

    4. Other reasons include to maintain a more highly motivated workforce resulting in an

    improvement in the rate of production and product quality; and maintaining the image and reputation of the

    organisation with its various stakeholders.

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    106

    4

    September 2009; 1b

    September 2012: 1d

    Identify sources of

    information that an

    organisation may use to

    help maintain and

    promote good standards

    of health and safety in

    the workplace.

    These sources could be internal or external.

    External sources include:

      legislation including directives and regulations; ILO codes of practice, conventions, guidelines and

    recommendations together with those produced nationally which are usually country specific;

      Information produced by the World Health Organisation (WHO) and the European Agency for Safety and

    Health at Work;

      International standards such as those from ISO and BSI;

      Guidance produced by the various enforcement agencies; manufacturers’ data; information produced by

    trade associations, trade unions and professional bodies; safety journals and magazines

    Internal sources include:

      Accident, ill-health data and information emanating from completed risk assessments,

    inspections and audits

      Medical records, maintenance reports, safety committee meeting minutes

    11

    6

    8

    September 2009; 1c

    September 2012: 6

    Outline possible

    reasons why good

    standards of health andsafety in the workplace

    may not be achieved

    Reasons why good standards of health and safety may not be achieved in the

    workplace include:

      A lack of management commitment;

      Poor morale among the workforce and a lack of motivation;

      Frequent changes in the organisation;

      The need to comply with different and conflicting standards.

      Lack of resources possibly due to a harsh economic climate; conflicting demands with priority being given to

    production targets and meeting deadlines;

      Poor communication and consultation with the workforce;

      Failure to provide adequate training leading to a lack of awareness amongst workers;

      Failure to complete risk assessments and to produce safe systems of work and method statements

      Behavioral issues; when workers sometimes make mistakes or deliberately act unsafely.

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    Key elements of health and safety management systems (2.1)

    The purpose and importance of setting policy for health and safety (2.2.) 

    The key features and appropriate content of an effective health and safety policy (2.3.)

    12 4 September 2012: 5a

    Outline why it is

    important for anorganisation’s health

    and safety policy to

    include targets

    The statement of intent section of the health and safety policy may set quantifiable targets for the organisation. This

    is important because  It allows performance to be measured and progress assessed over time

      It provides a tangible goal for staff to aim for

      It helps to drive continual improvement in the work place.

    13 2 September 2012: 5aGive the meaning of the

    term ‘benchmarking’.

    Benchmarking is the process of comparing current performance targets or setting targets against past performance

    or against the performance of other similar organisation/industry.

    14 2 September 2012: 5a

    Give TWO examples of

    health and safety

    performance information

    that can be used for

    benchmarking.

    Health and safety performance information that can be used for benchmarking include:

       Accident rates

       Active monitoring

      Lost time injuries

    158

    8

    June 2010; 9

    September 2012: 7

    Identify documents that

    may be examined when

    reviewing an

    Organisation’s health

    and safety management

    system.

    During a review of an organisation’s health and safety management system, documents that may be examined

    include:

      The health and safety policy

      Completed risk assessments and safe systems of work;

      Health and safety monitoring records such as of inspections, audits and surveys that have been carried out;

    accident and incident data including accident investigation reports and reports on near misses;

      Health surveillance records;

      Records of the maintenance of equipment together with information on any failures that have occurred;

      Details of the emergency procedures in place and records of any complaints made by workers

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    16 4 June 2010; 11a

    Identify a range of

    health and safety

    targets that may be

    included in the

    ‘statement of intent’

    section of a health and

    safety policy.

    Compliance by the organisation with the requirements of relevant legislation;

      A reduction in the number of accidents and cases of ill-health;

      The completion of an assessment of all risks in the workplace and its review within a defined time scale;

      The provision to all workers of the necessary information, instruction and training to ensure their

    competence;

      The maintenance of exposure levels below defined limits

      Full consultation with the workforce on health and safety issues and the provision of sufficient resources to

    achieve health and safety targets.

    178

    8

    December 2010; 1b

    December 2012: 8

    Outline the issues that

    are typically included in

    the arrangements

    section of a health and

    safety policy

    The arrangement sections of the Health & Safety policy deals with the general arrangements that exists to manage

    health and safety. issues that are typically included in the arrangements section are:

    1. Risk assessments and safe systems of work including those operations where a permit to work might be

    needed;

    2. Specific hazards within the organisation such as the presence of hazardous substances or working alone;

    3. Safety monitoring procedures and those associated with the environment such as noise and waste

    disposal;

    4.  Arrangements for the provision of safety equipment and personal protective equipment;

    5.  Arrangements for the control of contractors and visitors; the provision of safety training to workers;

    Procedures for the reporting and investigation of accidents and incidents;

    6. Procedures to be followed in the event of fire or other emergencies;

    7.  Arrangements for the provision of welfare facilities including first aid; medical arrangements and health

    surveillance Arrangements for communicating with and consulting workers

    8.  Arrangement for proper house keep and compliance monitoring

    18

    8

    6

    8

    September 2009; 4

    December 2010; 1c

    December 2012: 4

    Outline the

    circumstances that may

    require a health and

    safety policy to be

    reviewed.

    Outline reasons why an

    organization should

    It is generally good practice to review the safety policy to ensure it is up to date and accurate, however Safety Policy

    can be reviewed when:

    1. There are significant changes in the structure of the organisation, the type of work it does and/or a change

    of premises;

    2. There is introduction of new or changed processes or work methods due to new technology or newly

    implemented systems.

    3. There are major changes in key personnel and changes to the organizational management structure

    (MD/CEO)

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    review its health and

    safety performance

    4. There has been a change in legislation;

    5. Following consultation with the workforce

    6. Following an enforcement action by a regulatory/enforcement agency

    7. Audits, risk assessments, monitoring exercises or accident investigations show that the policy is no longer

    effective or relevant;

    8. A sufficient period of time has elapsed since the previous review to suggest that another one is due.

    198

    8

    March 2009; 2

    September 2010; 11

    Outline the key

    elements of a health

    and safety management

    system.

    1. Policy: a clear statement of intent, setting the main health and safety aims and objectives of the company

    and the commitment of management.

    2. Organisation for health and safety: a strategy adopted to ensure the allocation of responsibility to

    appropriate members of staff, with the emphasis on achieving competency, control, communication and

    consultation.

    3. Planning and implementation: Involving carrying out risk assessments, the setting of standards and targets

    and the introduction of appropriate control measures to achieve them.

    4. Evaluation: proactive and reactive monitoring systems to provide data on the achievement or non-

    achievement of the objectives and targets set.5. Action for Improvement/Review and audit: carried out to check whether what was planned was actually

    taking place, to consider options for improvement and to set new targets where necessary

    20

    6

    6

    6

    4

    March 2008; 2a

    March 2010; 2a

    December 2010; 1a

    June 2010; 11b

    Outline the general

    content/purpose of the

    THREE sections of a

    health and safety policy.

      The ‘statement of intent’ section demonstrates management’s commitment to health and safety and sets

    the safety goals and objectives for the organisation

      The ‘organisation’ section allocates health and safety responsibilities within the company, to ensure

    effective delegation and to set up lines of communication. It helps to clearly define responsibilities for

    fulfilling safety obligations.

      The ‘arrangements’ section sets out in detail the systems and procedures to implement the policy covering

    issues such as controlling hazards, monitoring compliance and arrangements for consultation and

    communication with employees

    212

    2

    March 2008; 2b

    March 2010; 2b

    Explain why the health

    and safety policy should

    be signed by the most

    senior person in an

    organisation.

      The signature of the most senior person in the organisation would demonstrate management commitment

    to health and safety.

      The signature also authorizes and enforces the policy and signifies that the person has the ultimate

    responsibility for health and safety in the organisation.

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    Organizational health and safety roles and responsibilities of employers, directors, managers, supervisors, workers and other relevant parties (3.1) 

    Concept of health and safety culture and its significance in the management of health and safety in an organization (3.2) 

    Human factors which influence behavior at work (3.3)

    22 5 December 2012: 9a

    Outline the health and

    safety duties of

    designers,

    manufacturers and

    suppliers of articles and

    substances.

    They have responsibilities relating to the health and safety of their products to:

      Ensure for plants and equipment that they are adequately designed, constructed and tested to be safe and

    fit for their intended purpose  Ensure their products come with sufficient and appropriate instructions for easy, safe use and operation

      Ensure they are well packaged and labeled

      Ensure that for chemicals and substances, that they come with appropriate information such as the Material

    Safety and Data Sheet (MSDS)

      Ensure that for chemicals and substances that they are appropriately tested and their hazardous properties

    understood.

    23 3 December 2012: 9b

    If those in the supply

    chain fail to carry out

    their duties, outline

    health and safety

    consequences in the

    workplace.

    Failure to carry out their duties could lead to the production of unsafe plants, equipment and insufficient information

    on chemicals and substances. This can lead to injury (from burns, shocks etc.) in the work place from unsafe

    operation of equipment,

    24

    8

    8

    8

    June 2010; 3

    September 2012 : 11

    March 2008; 7

    Contractors are carrying

    out a major building

    project for an

    organisation. Outline

    how this organisation

    could reduce the risks to

    contractors both

    before and during the

    building project.

      SELECTING THE RIGHT CONTRACTOR: One of the first steps the organisation should take is to select a

    competent contractor taking into account previous involvement in similar types of work, references provided

    by former clients and the quality of the risk assessments and method statements produced.

      PLANNING THE WORK VIA INFORMATION EXCHANGE: The organisation should also ensure that the

    contractor has adequate resources and has allowed sufficient time to enable the work to be completed

    safely.

      it would be necessary to share information on the particular risks in the working area for instance the

    presence of vehicles including fork lift trucks and the danger of falling materials; the presence of hazardous

    materials such as asbestos and the location of services such as electricity, water and gas; general site

    safety rules such as a smoking policy and reference to the host employer’s safety policy; requirements for

    permits to work for certain work activities; accident reporting procedures; emergency procedures; and the

    location of welfare facilities including first aid.

       A period of induction training for the contractor’s workers would be a useful method for alerting them to

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    these matters.

      COORDINATING AND MONITORING THE WORK TO ENSURE CONTRACTOR IS WORKING TO

     AGREED SAFETY STANDARD: It is also important to have an ongoing cooperation and coordination with

    the contractor, with regular monitoring of performance in ensuring the health and safety of both the

    contractor’s and the organisation’s workers and this can best be done by the appointment of a responsible

    contact person.

    25 8 March 2010; 5

    Outline ways in which

    an organisation could

    encourage workers to

    be involved in setting

    and maintaining high

    standards of health and

    safety.

      Involving workers in risk assessments, accident investigations and the development of safe systems and

    procedures;

      Setting up suggestion schemes and acting on the ideas and recommendations put forward;

      Organising training courses and information programmes on the benefits of good safety standards;

      Supporting active involvement in safety committee meetings;

      Introducing an effective two-way communication system

      Introducing a system of award and reward to recognize achievement;

      importantly ensuring that management set a good example for the workforce to follow

    268

    8

    September 2010; 4

    March 2009; 4

    Two organisations share

    the same worksite.

    Outline how the

    organisations could

    work together to help

    ensure the workplace is

    safe and healthy.

    In order to achieve good health and safety standards in the workplace, the two organisations could:

    1. Hold regular meetings, share information and risk assessments and avoid carrying out incompatible

    processes; prepare and agree joint site rules for the workplace for example for assembly points and

    smoking areas;

    2. set up joint procedures for the management of visitors and contractors and agree on procedures for the

    management of traffic and the movement of vehicles;

    3. Carry out joint inspections and monitoring of the workplace;

    4. Draw up and jointly emergency procedures

    5. Agree on a policy for the management of waste and obtain advice on health and safety matters from a

    shared consultant.

    272

    2

    December 2010; 3a

    March 2008; 5a

    Give the meaning of the

    term ‘health and safety

    culture’.

    The culture of an organisation is the product of individual and group values, attitudes, perceptions, competencies

    and patterns of behaviour that determine the commitment to, and the style and proficiency of, the organisation’s

    health and safety management. It is the organizational shared attitude, values, beliefs and behavior relating to health

    and safety.

    286

    6

    December 2010; 3b

    March 2008; 5b

    Identify the factors that

    could have contributed

    to the deterioration of

    Factors that could have contributed to the deterioration of health and safety culture include:

      Poor management system and procedures especially relating to health and safety

      Lack of management commitment to safety

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    the health and safety

    culture within the

    organisation.

      Organizational changes and deterioration in welfare facilities.

      High staff turnover and external influences

      Presence of blame culture

      Interpersonal issues among workers

      Lack of workers consultation and involvement

      Lack of resources resulting in overload  health and safety was not given the same priority as other objectives such as production or quality

    292

    2

    December 2010; 6a

    March 2008;4a

    Explain the difference

    between consulting and

    informing workers on

    health and safety

    issues.

    “Informing” is a one way process involving the provision of relevant information by management to workers whereas

    “Consulting” is a two way process where account is taken of the views of workers before any decision is taken.

    306

    6

    December 2010; 6b

    September 2009; 9b

    Explain how

    arrangements for

    consultation with

    workers may be made

    more effective.

     Arrangements for consultation with workers might be made more effective by:

    1. The establishment of safety committees; consultation with elected representatives; planned direct

    consultation at departmental meetings, team meetings, tool box talks and staff appraisals; consultation aspart of an accident or incident investigation or as part of a risk assessment;

    2. Day to day informal consultation by supervisors with their team at the workplace; discussion as part of

    safety circles or improvement groups; questionnaires and suggestion schemes and the provision of

    consultation training to both management and workers.

    3. If formal meetings are to be held, it is important to ensure that there is a correct balance between

    management and worker representation; that an agenda is set and the meeting is well managed by the

    chair; that the business of the meeting is not side tracked by discussion of non-health and safety issues;

    that minutes of and report back from the meeting are made available to the workforce as a whole and that

    actions agreed are carried out without undue delay

    31 8 March 2009; 3

    Outline why it is

    important that all

    persons are aware of

    their roles and

    responsibilities for

    health and safety in an

    organisation.

    This is important so every party will be aware of their duties in relation to health and safety. Ensuring that all persons

    in an organisation are aware of their roles for health and safety will assist in defining their individual responsibilities

    and will indicate the commitment and leadership of senior management. A clear delegation of duties will assist in

    sharing out the health and safety workload, set up clear lines of reporting and communication and will assist in

    defining individual competencies and training needs particularly for specific roles such as first aid and fire.

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    32 4 March 2008;4b

    Outline the health and

    safety issues on which

    employers should

    consult their workers.

      The reports of Risk assessment carried out

      Use of personal protective equipment

      the introduction of any measure at the workplace that may substantially affect workers health and safety

    such as a change in the materials being used;

      Planned or implemented changes in organizational structure;

    The arrangements for appointing and/or nominating competent persons to assist in complying with thehealth and safety requirements;

      The introduction of emergency procedures; welfare issues; incentive schemes and the introduction of

    policies on smoking, alcohol and substance misuse.

    How health and safety behavior at work can be improved (3.4) 

    Principles and practice of risk assessment (3.5) 

    Preventive and protective measures (3.6)

    33 5 December 2012: 5a

    Identify possible sources

    of information that might

    help the manager carry

    out the risk assessment.

      Task and work analysis information

      Health and safety legislations

      Manufacturers information and data sheets

      Incidents and accident records

      Formal inspection report of a work place

    34 4 December 2012: 11a

    Identify the benefits of

    health and safety

    training to:

    (i) The employer; (ii)

    The worker.

      Reduces the accident and absence rates

      Increases awareness on health and safety

      Reduces number of workers complaints

      Boost staff morale

      Improves compliance with safe system of work

      Improves workers productivity

    35 4 December 2012: 11b

    Identify when health and

    safety training would be

    provided to workers.

    1. When a worker changes job

    2. When there is a process change. i.e the way in which the work is done changes there by exposing the

    worker to new hazards

    3. New technology: when the organization adopts a new technology that the worker may be unfamiliar with.

    4. When there are changes in law governing health and safety and creates the need for training

    5. When the worker is newly employed in the organisation.

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    36 8 September 2012 : 3

    Identify how induction

    training programmes for

    new workers can help to

    reduce the number of

    accidents in the

    workplace.

    1. It allows the worker to obtain knowledge about the organisation in a safe manner

    2. Improves the safety behavior and habit of the worker

    3. Makes the worker aware of the safe systems of work and the various report procedures for incidents

    4. helps the worker improve on their perception of risk

    5. improves workers competence in relation to health and safety

    37 4 September 2012 : 8a

    Outline why it is important

    for an organisation to

    consider the number and

    type of accidents that

    have occurred at its

    workplace.

    1. To understand and obtain information about the trends and patterns of the accidents

    2. To enable update of risk assessment

    3. To identify corrective and preventive actions

    4. To analyze for immediate and root causes of the accidents

    5. To meet regulatory requirements requesting that accidents are recorded

    38 4 September 2012 : 8b

    Outline common

    immediate causes of

    accidents; (ii) common

    root (underlying) causes

    of accidents.

    Common immediate causes of accidents are:

    Unsafe acts and unsafe conditions – these will occur at the time and place of the accident e.g slippery floor, poorly

    connected power cables.Common underlying causes of accidents are:

    Failures in management system such as :

    Failure to provide adequate levels of supervision

    Failure to provide appropriate PPE

    Failure to provide training.

    39 3 June 2010; 4a

    Give the meaning of the

    term ‘risk’ AND give a

    workplace example.

    Risk is the probability/likelihood that the potential of harm would be realized or will occur and its possible consequence and

    severity in terms of injury, damage or harm.

    Example: Risk of and a shopping mall collapsing is for example medium (6). Probability of its collapse = 2 (Low) x

    the Severity of the collapse = 3 (High)

    405

    10

    June 2010; 4b

    March 2010; 1c

    Identify the key stages of

    a risk assessment.

    1. IDENTIFY: Identifying the hazards associated with a particular activity or task performed at the workplace;

    2. IDENTIFY WHO MAY BE HARMED: deciding who might be harmed including operators, maintenance staff and

    cleaners and groups especially at risk including young workers and the disabled;

    3. EVALUATE THE RISK: evaluating the likelihood and probable severity of the harm that might be caused;

    assessing the adequacy of existing control measures and deciding whether additional controls should be

    introduced;

    4. RECORD: recording the significant findings of the assessment

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    5. REVIEW AND UPDATE: reviewing it at a later date and revising the findings when necessary.

    414

    4

    June 2010; 6a

    September 2009; 2b

    Identify reasons why

    young workers could be

    at a greater risk of

    accidents at work.

    1. Lack of knowledge, experience or training;

    2. The individual’s stage of physical development

    3. immaturity; underdeveloped communication skills; over enthusiasm

    4. the tendency for young workers to take more risks and to respond more readily to peer group influences

    424

    6

    June 2010; 6b

    September 2012 : 10b

    Outline control measures

    that could be taken to

    minimise risks to young

    workers.

      Induction training, careful supervision and mentoring by an experienced fellow worker;  The completion of risk assessments with young person’s specifically in mind;

      The provision of clear lines of communication with young workers;

      placing restrictions on the types of work and the number of hours to be worked

      Introducing a programme of specific health surveillance for young workers.

    433

    2

    March 2010; 1a

    September 2012 : 10a

    Give the meaning of the

    term ‘hazard’ AND give

    an example of a

    workplace hazard.

     A ‘hazard’ is something with the potential to cause harm or loss.

    Example is a trailing cable across the hall way constitutes a hazard as it can cause a trip/fall

    44

    4

    4

    4

    March 2010; 1d

    March 2008; 1b

    December 2012: 5b

    Outline the criteria

    which must be met for

    the assessment to be

    ‘suitable and sufficient’.

    1. For a risk assessment, to be deemed suitable and sufficient, it should

    indicate the competence of the assessor together with any specialist advice that has been sought;

    2. identify all significant hazards and risks arising from or connected with the activity to be carried out;

    3. identify all the persons at risk including workers, other workers and members of the public with reference to

    those who might be particularly at risk;

    4. Evaluate the adequacy and effectiveness of existing control measures and identify other protective

    measures that may be required to control the risk to an acceptable level;

    5. Enable the organisation identify and prioritize measures that must be taken to protect people from harm;

    6. Record the significant findings of the assessment;

    7. Identify and set the period of time for which the assessment is likely to remain valid.

    45 2 March 2010; 4a

    Give the meaning of the

    term ‘hierarchy of

    control’.

     A compilation of procedures designed to control risks which are considered in order of significance, effectiveness or

    priority, from elimination to wearing personal protective equipment

    46 6 March 2010; 4b

    Outline, with examples,

    the general hierarchy

    that should be applied

    with respect to

    Elimination – altering the design or changing the process to completely remove the risk.

    Substitution – replacing harmful and hazardous chemicals with less hazardous substances.

    Engineering controls – isolation from hazard, separation/segregation, and partial enclosure and safety devices e.g.

    interlock switches.

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    controlling health and

    safety risks in the

    workplace.

     Administrative control – safe systems of work, reducing exposure, reducing time of exposure, information, training

    and supervision.

    PPE – for example ear plugs, gloves, eye protection and respiratory masks.

    47 8 March 2010; 11

    Give the meaning of theterm ‘perception’. And

    Outline ways in which

    workers’ perceptions of

    hazards in the

    workplace might be

    improved.

    Perception is defined as the way that people interpret and make sense of information detected and presented by

    their senses, in relation to their surroundings.

    Perception can be improved by

      Increasing awareness in the individual by safety campaigns, toolbox talk or posters and to increase

    knowledge by means of t raining.

      Developing training programmes to increase awareness of the hazard and its consequences.

      identify, perhaps by the use of surveys, the reasons for workers’ misperceptions in order to increase

    awareness and challenge currently held views

      Making hazards more obvious (for example, by the use of signs) and addressing environmental factors,

    such as lighting and noise, which might cause distraction or otherwise hinder the perceptual processes.

    48 8 September 2010; 1a

     An organisation needs

    to review its provision of

    health and safety

    training to workers and

    managers.

    Identify the factors that

    should be considered

    when developing aprogramme of health

    and safety training.

    1. The completion of a training needs analysis is an important first step in the development of any programmeof training and for the scenario described this would have to take into account the work activities of the

    organisation, the hazards and risks involved and the organisation’s accident history.

    2. An assessment of the workers’ existing knowledge, taking into account their previous experience, the levels

    and types of training already received and any indications of any deficiencies such as from incident data or

    by observation.

    3. Consideration should be given to the content of the additional training needed including that which may be

    required by legislation, the number of workers to be trained and the resources involved in terms of financial

    costs, time and facilities.

    4. A further factor would include the competence and expertise of in-house staff to provide the requiredtraining, the possible need to involve external sources and the benefits and disadvantages of using

    classroom or on the job presentation.

    5. Consultation with workers and their representatives in order to seek their commitment to, and their views on

    the proposed programme

    49 4 September 2010; 1b

    Identify measures that

    might be used to assess

    the effectiveness of

    1. Post training assessment and evaluation by trainers, the trainees themselves and their supervisors;

    2. Monitoring accident rates and sickness absences;

    3. Monitoring levels of compliance with laid down procedures such as the wearing of personal protective

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    health and safety

    training.

    equipment;

    4. The results of attitude surveys; and the number of concerns raised by workers with respect to health and

    safety.

    50 4 September 2010; 1c

    Some jobs require that

    work is carried out by a

    competent person.Identify what checks

    could be made to

    assess whether a

    person is competent.

      Check the qualifications and the possession of a specific license such as for driving a heavy goods vehicle;

      Check employment history and experience;  Check for and verify membership of a professional body;

      Check for previous training and success in any relevant examination and/or test; and any references and

    recommendations that might be available

    51 4 September 2010; 1d

    Give reasons why it is

    important for an

    employer to keep a

    record of the training

    provided to each

    worker.

    1. To provide proof of a worker’s expected level of competence;

    2. To identify when additional or refresher training might be needed;

    3. To enable a review of the effectiveness of any training to be carried out;

    4. To assess the progress of the training programme against targets;

    5. To provide evidence to be used in any future accident investigations or legal actions and to demonstratecompliance with legal obligations

    requirements.

    52 8 September 2010; 5

    Identify the four

    categories of workplace

    safety signs AND give

    an example of EACH.

      Prohibition Signs – for example, no smoking or no pedestrians;

      Warning or Hazard Signs – for example, toxic or flammable;

      Mandatory Signs– for example, hearing protection or hard hat must be worn;

      Safe condition Signs – for example, first aid or fire exit.

    53 8 September 2010; 6

    Identify EIGHT possible

    risks to the health and

    safety of a cleaner in an

    office.

    1. Ergonomic risk arising from the manual handling of waste and heavy floor cleaning machines which could

    be inadequate for the task to be performed.

    2. Cuts/Dust: Contact with hazardous substances such as cleaning materials, and sharps or broken glass in

    the waste and could be exposed to dust during the cleaning process.

    3. Electric Shock: Some of the equipment to be used would be electrically driven and this would involve

    electrical hazards particularly if the equipment was faulty, not subjected to regular maintenance and was not

    used in conjunction with a residual current device.

    4. Falls: If the cleaner needs to carry out some work at height to clean windows or high surfaces and there

    would be the danger of falling.

    5. Risks arising from the working environment would include the temperature of the office particularly if the

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    heating or air conditioning was turned off

    6.  Security Risk: if working alone and unsupervised, with little means of communication with a nominated

    person and no security procedures in place, there would always be the risk of him/her being subjected to

    violence from an intruder. 

    54 44

    September 2010; 7aSeptember 2009; 2a

    Give the meaning of the

    term ‘hazard’. And Givethe meaning of the term

    ‘risk’.

    1. A ‘hazard’ is something with the potential to cause harm or loss.

    2. Risk is the probability/likelihood that the potential of harm would be realized or will occur and its possible

    consequence and severity in terms of injury, damage or harm.

    55 4 September 2010; 7b

    Identify FOUR means of

    hazard identification that

    may be used in the

    workplace.

    1. Carrying out inspections, observations and safety audits;

    2. Completing task and/or job analyses and risk assessments;

    3. The study of data on accidents and near miss incidents including the investigation reports;

    4. Reference to legislation and its accompanying guidance and manufacturers’ documents such as safety data

    sheets; Carrying out health surveillance and consulting with members of the workforce.

    568

    8

    December 2010; 4

    September 2009; 7

    Due to its limitationspersonal protective

    equipment (PPE) should

    only be considered after

    other control measures.

    Outline the limitations of

    using PPE.

    5. PPE does not remove the hazard but attempts to minimize the impact on the user.

    6. PPE may not provide adequate protection because of such factors as poor selection, poor fit because offacial features such as beards, incompatibility with other types of PPE, contamination, and misuse or non-

    use by workers.

    7. PPE is likely to be uncomfortable and relies for its effectiveness on a conscious action by the user which

    raises issues such as training and supervision.

    8. In certain circumstances, its use can actually create additional risks, for instance, impaired vision by

    googles and warning sounds masked by hearing protection.

    Its initial supply and subsequent cleaning, maintenance and replacement cost money.

    578

    8

    December 2010; 8

    March 2009; 9

    Identify EIGHT health

    and safety hazards

    relevant to the role of a

    long distance delivery

    driver.

    1. The duration of the journey, the hours of driving with the possibility of fatigue;

    issues connected with the route to be followed and the different road conditions (Isolated route or traffic

    congested route);

    2. The weather and other environmental factors (rain, snow or sunny);

    3. inadequate vehicle maintenance and the possibility of breakdown;

    4. the manual and/or mechanical handling of the goods being carried and other hazards associated with them

    such as exposure to chemicals;

    physical hazards such as exposure to noise and vibration;

    5. the possibility of accidents or collisions;

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    5. Perceived lack of consultation with staff by management;

    6. A poor safety culture within the organisation;

    7. Fatigue, illness and stress; lack of concentration because of boredom and repetitive work tasks; poor

    working conditions;

    8. Mental and/or physical capabilities not taken into account;

    9. Inadequate supervision and a failure to enforce compliance with the procedures; peer group pressure; afailure to recognize risks and ultimately a willful disregard of the safety procedures.

    62 16 March 2008; 1a & c

    outline the key stages of

    the risk assessment

    process,

    identifying the issues

    that would need to be

    considered at

    EACH stage;

    (c) Outline the factorsthat the employer

    should take into account

    when selecting

    individuals to assist in

    carrying out the required

    risk assessment.

    a. The initial step would be to identify the hazards followed by identifying the individuals who could be harmed and

    how. This includes the members of staff, contractors, visitors, clients, disabled, pregnant women and young children.

    Then the next stage would be to evaluate the risk, which means taking into account the likelihood and severity of the

    harm and decide appropriate precautions to take. Followed by recording the findings and implementing them, then

    finally, review the risks and update if required.

    c. They need to consider the individuals training in hazard identification in conducting risk assessment and theirprevious experience. The individual’s experience with the particular processes or activities being carried out in the

    workplace. Their ability to interpret and understand standards and regulations. Their level of understanding or

    familiarity of the plant equipment or machinery being used. Their communication and effective reporting skills 

    are also important and whether they are aware of their own limitations. Finally their commitment and attitude toward

    the task at hand.

    63 8 March 2008; 6

    Outline, with examples,

    the general hierarchy

    that should be applied in

    order to control health

    and safety risks in the

    workplace.

    1. Elimination: The possibility of eliminating the risks either by designing them out, changing the process or

    contracting the work out.

    2. Substitution: reduction of the risks by, for example, the substitution of hazardous substances with otherswhich were less hazardous reducing exposure time for example by job rotation.

    3. Engineering Control: The application of engineering controls such as guarding, the provision

    of local exhaust ventilation systems, the use of reduced voltage systems or residual current devices

    4. Administrative Controls: use of permit to work systems etc.

    5. Personal Protective Devices (PPE): provision of personal protective equipment such as ear defenders or

    respiratory protective equipment.

    Sources of health and safety information (3.7) 

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    Factors that should be considered when developing and implementing a safe system of work for general work activities (3.8) 

    Role and function of a permit-to-work system (3.9)

    64 4 December 2012: 1a

    Identify FOUR examples

    of a confined space that

    may be found in aworkplace.

      Sewer

      Tank

      Chamber

      Pit

      Pipe

      Silo

    65 10 December 2012: 1b

    Outline the typical

    content of a safe system

    of work for entry into a

    confined space.

     A safe system of work for confined space entry will identify the following:

    Level of supervision required

    Competency requirement of the workers

     Atmospheric testing and monitoring requirements

    Permit to work control requirements

    Ventilation that may be required

    PPE requirements for workers

    Safe and quick access and egress methods

    Fire prevention methods

    Emergency and rescue arrangements

    Suitable lighting for the confined space environment

    Isolation and lock off of mechanical hazards

    66 6 December 2012: 1c

    Outline the emergency

    arrangements that might

    be required for entry into

    a confined space.

    67 2 December 2012: 10a

    Give the meaning of the

    term ‘safe system of

    work’

     A safe system of work is a formal procedure based on a systematic examination of work in order to identify the

    hazards. It defines a safe method of working that eliminates or minimizes hazards associated with the work.

    68 6 December 2012: 10b

    Outline what is meant

    by the following types of

    controls within a safe

    1. Technical or engineering control are applied directly to the hazard in order to minimize the risk, this may

    involve the use of barriers to isolate the worker from the hazard.

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    permit-to-work system. the permit to work system.

    3. The competency of staff performing the task

    4. The standard of the management and monitoring of the system and the complexity of the system that

    has been introduced

    5. Environmental considerations and human factors such as stress or fatigue

    6. The acceptance of the system by those involved.

    734

    4

    March 2010; 6a

    September 2012 : 2a

    why it is important to

    involve workers in the

    development of a safe

    system of work;

    1. It is important to involve workers in the development of a safe system of work because of their knowledge of

    the particular working environment involved and what will work in practice.

    2. Their involvement will also encourage and establish their ownership of the system and will compel them to

    use and follow it once it has been implemented.

    3. Their involvement will emphasise management’s commitment to health and safety and help to raise its

    profile within the organisation.

    744

    4

    March 2010; 6b

    September 2012 : 2a

    Why it is important for

    safe systems of work to

    have written

    procedures.

    1. Writing provides a clear method of communicating procedures to the workforce.

    2. The procedures may contain complex information that will need to be consulted on more than one occasion

    to ensure the correct sequence of operations is followed.3. It is preferable to procedures written down rather than pass them on by word of mouth, a method that may

    not always guarantee consistency in their presentation.

    4. A written document will also be needed for audit purposes and could be used as evidence in defending an

    enforcement action or a civil claim.

    5. The use of written procedures may well be a requirement of the organisation’s quality assurance

    procedures.

    75 8 December 2010; 9

    Outline the factors that

    should be considered

    when developing a safe

    system of work

    1. Nature and details of the task or activity to be performed, such as might be provided by a job safety

    analysis;

    2. The equipment and materials to be involved or used for the various job;3. Information or guidelines provided by manufacturers;

    4. The number of workers who will carry out the activity, their level of their competence and training and the

    possibility that some may be vulnerable;

    5. The inherent and contingent hazards and risks taking into account the particular environment where the

    tasks are to be carried out;

    6. The adequacy of the control measures in place;

    7. Relevant legal requirements or international standards related to health and safety;

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    8. The need for consultation with and involvement of workers; emergency procedures and the systems for

    monitoring and supervision.

    762

    2

    March 2009; 6a

    June 2010; 1a

    Give the meaning of the

    term ‘permit-to-work’.

     A permit-to-work (PTW) system is a formal, documented safety procedure, forming part of a safe system of work,

    which ensures that all necessary actions are taken before, during and after particularly high-risk work.

    77 2 March 2009; 6b

    Identify THREE types of

    work that may require apermit-to-work, AND

    give the reasons why in

    EACH case.

    Working on live electrical systems, where there is a high danger of electrocution. Working at heights, where there is

    a chance of falling from a great high which could lead to severe injuries. Working in confined spaces where there is

    chance of limited ventilation or exit points for example in the case of toxic fumes being released. Others include

    machinery maintenance and hot work e.g. welding.

    78 8 March 2008; 11

    Outline how induction

    training programmes fornew workers can help to

    reduce the number of

    accidents in the

    workplace.

    1. Induction training programmes will help by:

    2. Making the workers aware of the hazards and risks in the workplace;

    3. Introducing them to the safe systems of work and the various procedures including those for emergencies

    that must be followed;

    4. Making them aware of any restricted areas;

    5. Training them in the correct use of tools and equipment and ensuring they are fully conversant with the use,maintenance and arrangements for reporting deficiencies of any personal protective equipment that has

    to be used.

    6. Informing new workers on the procedures for reporting hazards and incidents, the sources of help, advice

    and

    mentoring that are available to them and of their own responsibility for ensuring accidents and incidents are

    kept to a minimum.

    7. Encourage workers to adopt a positive attitude to health and safety and to counter the negative attitude that

    can often be created by peer pressure

    Emergency procedures and the arrangements for contacting emergency Services (3.10)Requirements for, and effective provision of, first-aid in the workplace (3.11)

    Active and reactive monitoring (4.1.)

    79 2 September 2012 :2b

    Outline reasons why it is

    important for first aiders

    to receive refresher

    training.

    Refresher training is important because first aid skills tend to fade over time though lack of practice. The training will

    therefore help to ensure the first aiders remain competent.

    80 4 June 2010; 5a Outline what is meant 1. Active (proactive) monitoring involves taking the initiative/action before things go wrong within an

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    by the terms:

    (i) ‘active (proactive)

    monitoring’;

    (ii) ‘reactive monitoring’

    within an organisation.

    organisation in respect of health and safety issues and ensuring appropriate health and safety systems and

    procedures are in place.

    2. Reactive monitoring is concerned with looking at events that have occurred in order to learn from mistakes

    and establishing what systems and procedures can and should be put in place to prevent a recurrence.

    81

    4

    4

    4

    June 2010; 5b

    September 2009; 3b

    March 2008; 9b

    Explain TWO active

    (proactive) monitoring

    methods that can be

    used when assessing

    an organisation’s health

    and safety performance

    1. Inspections – regular scheduled activities identifying existing conditions and comparing them with agreedperformance objectives;

    2. Surveys – which focus on a particular activity such as manual handling or workers’ attitudes towards safety;

    3. Audits – involving a comprehensive examination of all aspects of an organisation’s health and safety

    performance against stated objectives;

    4. Sampling – which targets specific areas of occupational health and safety such as unsafe work practices;

    5. Tours – unscheduled workplace checks on issues such as housekeeping or the use of personal protective

    equipment;

    6. Health surveillance – involving health screening by the use of techniques such as audiometry;

    7. Benchmarking – where the performance of an organisation in certain areas of health and safety iscompared

    with that of other organisations with similar processes and risks.

    81

    8

    4

    4

    March 2010; 3

    December 2010; 11a

    December 2010; 11b

    Identify:

    (a) FOUR active

    (proactive); (b) FOUR

    reactive means by

    which an organisation

    can monitor its health

    and safety performance.

    Active means:

    1. Inspections – regular scheduled activities identifying existing conditions and comparing them with agreed

    performance objectives;

    2. Surveys – which focus on a particular activity such as manual handling or workers’ attitudes towards safety;

    3. Audits – involving a comprehensive examination of all aspects of an organisation’s health and safety

    performance against stated objectives;

    4. Sampling – which targets specific areas of occupational health and safety such as unsafe work practices;5. Tours – unscheduled workplace checks on issues such as housekeeping or the use of personal protective

    equipment;

    Reactive means:

    1. accident and ill-health statistics and reports;

    2. incidents of reported near-misses and dangerous occurrences; 

    3. Property damage;

    4.  Actions taken by the enforcement authorities;

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    5. The number of civil claims;

    6.  Analysis of absences and lost time; complaints by workers 

    83

    6

    6

    6

    September 2010; 2b

    March 2009; 7b

    September 2012 : 2a

    Outline the factors to beconsidered when

    making an assessment

    of first-aid requirements

    in a workplace.

    1. The number of trained first-aid personnel and first-aid facilities available

    2. The size of the organisation; the distribution and composition of the workforce including the special needs of

    workers such as trainees, young workers and the disabled;

    3. The types of hazard and level of risk present;4. The past history of accidents and their type, location and consequences;

    5. The proximity of the workplace to emergency medical services;

    6. The special needs of travelling for remote or lone workers and the provision of personal first aid kits or

    mobile phones;

    7. The need to train the first aid personnel in special procedures;

    8. The ability to provide continued cover over different shifts and for sickness, leave and other absence;

    9. Comparison of the facilities provided with those required by law.

    84 8 December 2010; 7

    Outline factors that

    would determine the

    frequency with which

    health and safety

    inspections should be

    undertaken in a

    workplace.

    1. Compliance with statutory and regulatory requirements and International Labour Organisation (ILO)

    guidelines;2. The nature of activities undertaken at the workplace and their associated level of risk;

    3. The distribution of the workforce which could include vulnerable members such as the young and/or

    disabled where high standards of health and safety would have to be maintained;

    4. The results from previous inspections and audits and the company’s record of compliance with established

    standards;

    5. Recommendations made following risk assessments;

    6. Records of accident history and the outcomes of accident investigations;

    Records of enforcement action taken or advice given by the enforcement authority;

    7. The introduction of new equipment, processes or safe systems of work;8. Manufacturers’ recommendations and requirements from insurance companies;

    9. Outcome of consultation with or as a result of complaints from workers.

    854

    4

    September 2009; 3a

    March 2008; 9a

    Explain how accident

    data can be used to

    improve health and

    safety performance

    within an organisation.

     Accident data could be used to identify trends and problem areas and give the opportunity for remedial

    action; to enable improvement in resource allocation; to make comparisons with others; to inform and stimulate

    discussion at joint consultation meetings with the workforce; to identify the costs of accidents and to set new targets

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    864

    4

    September 2009; 10a

    September 2012 :2b

    Outline the role of

    workplace health and

    safety inspections.

    1. A workplace inspection is a general examination of health and safety performance at a particular point in

    time. It demonstrates management commitment to health and safety.

    2. it helps to identify workplace hazards; implement immediate corrective action where possible; to ensure

    compliance with the law and with laid down standards;

    3. It also helps to recommend improvements and further controls when these are seen to be necessary;

    4. it serves as a means to observe employee behaviour, for example, in the use of personal protective

    equipment; and to listen to and consult with workers on health and safety issues;

    5. It provides opportunity to review previous findings and recommendations and to provide a summary report

    to individual managers on standards in their areas of control

    872

    2

    September 2009; 10b

    September 2012 :2b

    Give TWO strengths of

    using a checklist when

    carrying out an

    inspection.

    1. Using a checklist to complete a health and safety inspection of a workplace enables prior preparation and

    planning to be made so that the inspection is structured and systematic;

    2. Reduces the chance that important areas or issues might be missed;

    3. Provides an immediate record of findings on a pre-defined template

    Ensures a consistent approach by those carrying out the inspection;

    4. The checklist cab be easily adapted or customised for different areas; and provides an easy method forcomparison and audit.

    882

    2

    September 2009; 10c

    September 2012 :2b

    Give TWO weaknesses

    of using a checklist

    when carrying out an

    inspection.

    1. Over reliance on a checklist may lead to a blinkered approach by “inspectors” with the possibility that

    significant risks might be missed;

    2. The checklist may not be reviewed and updated to account for changes to work processes or equipment;

    3. Inspections may become routine with no follow up questions being asked;

    4. The system/checklist may be too objective and restrictive with no scope for peripheral issues to be

    considered;

    5. Untrained persons might be tempted to conduct inspections and that the procedure is subject to human

    error and/or abuse

    89 3 September 2009, 11a

    Identify THREE types of

    emergency in the

    workplace that may

    require the evacuation

    of workers.

    1. Fire or explosion,

    2. Accidental release of toxic chemicals or gases,

    3. Bomb alerts or other terrorist activities,

    4. Weather related emergencies (Storm, Floods, Huricanes)

    5. Earthquakes.

    90 5 September 2009; 11bExplain why it is

    important to develop

    1. The need to comply with legal requirements;

    2. The need to be prepared for foreseeable emergencies;

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    emergency procedures

    in the workplace.

    3. The need to ensure the safety and protection of the workers including those dealing with the emergency,

    and to assist the safe evacuation of persons including those with specific needs such as visitors and the

    disabled;

    4. To provide information on the action to be taken, not only by workers but also by neighbours and others

    who might be affected by the emergencies such as in a shared or joint occupancy premises;

    5. To allocate specific responsibilities to certain workers in the event of an evacuation being necessary;

    6. To be able to mitigate the effects of adverse events and to restore the situation to normal;

    7. To ensure the procedures are made available to any relevant emergency services and to ensure business

    continuity

    91 8 March 2009; 5

    Give the reasons why

    hazards to the health of

    workers may not be

    identified during aworkplace inspection.

    1. The nature of the hazard may not be well understood as for example with those arising from contact with

    biological agents;

    2. Lack of measuring equipment such as for noise;

    3. The effects may be chronic rather than immediate;

    4. The hazard not being visible as with certain gases or that arising from radiation;

    5. Unwillingness of individuals to admit there are problems with their health;6. Health is given a low priority in the organisation;

    7. The person carrying out the inspection concentrating on the more immediate and often safety hazards;

    8. Lack of competency of the inspector

    922

    2

    March 2009; 7a

    September 2010; 2a

    Identify TWO main

    purposes of first-aid

    treatment.

    1. The preservation of life and/or the minimisation of the consequences of injury until medical help is obtained

    2. The treatment of minor injuries that would not receive or do not need medical attention.

    3. First aiders are have the basic role to preserve life, preserve deterioration and promote recovery.

    93 8 March 2008; 10

    Identify FOUR types of

    emergency that would

    require an organisationto have an emergency

    procedure.

    (b) Explain why visitors

    to a workplace should

    be informed of its

    emergency procedures.

    1. Fire or explosion,

    2. Accidental release of toxic chemicals or gases,

    3. Bomb alerts or other terrorist activities,

    4. Weather related emergencies (Storm, Floods, Huricanes)

    5. Earthquakes

    b. So that in the event of an emergency they know how to react accordingly and calmly so that they don’t put workers

    at higher risk or cause greater obstruction. The organization has a moral responsibility to keep the visitors safe plus it

    is their duty of care by law.

    Investigating incidents (4.2)

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    Recording and reporting incidents (4.3)

    Health and safety auditing (5.1) 

    94 8 December 2012: 7

    Give the meaning of the

    following different types

    of incident AND identify

    a relevant example for

    EACH: Injury, Ill-heal,

    Dangerous Occurrence

    & Damage Only

    1. Injury Accident is an unplanned , unwanted event that leads to a personal injury

    2. Damage only accident is an unplanned , unwanted event that leads to a damage of equipment or property

    3. Work related ill health is a disease or medical condition caused by a person’s work e.g. noise induced

    hearing loss

    4. Dangerous occurrence are events that have to be reported to relevant authorities by law even though no

    injury or ill health may have resulted. E.g – failure of the load bearing part of a crane.

    95 2 June 2010; 10a

     A workplace accident

    has occurred and an

    investigation is to take

    place. Give the meaning

    of the term ‘immediate

    causes’.

    The immediate causes of an accident are physical symptoms which can be seen or sensed such as unsafe acts by

    individuals or unsafe conditions in the workplace.

    96 2 June 2010; 10b

    Give TWO examples of

    immediate causes that

    could have

    contributed to a

    workplace accident

    1. Failure or breakdown of equipment

    2. The use of incorrect tools and the involvement of incompetent or unauthorised personnel

    3. The failure to replace guards on machinery;

    4. Failure to wear personal protective equipment

    5. Poor standard of housekeeping.

    97 2 June 2010; 10c

    Give the meaning of the

    term ‘underlying (root)

    causes’

    Underlying/root cause refers to failures in the management system or lack of management control.

    98 2 June 2010; 10d

    Give TWO examples of

    root causes that could

    have contributed to a

    workplace accident.

    1. Failure to complete risk assessments and introduce safe systems of work;2. Inadequate procedures for routine maintenance operations;

    3. Poor and inadequate level of supervision; a failure to provide an acceptable level of training for operations

    where competence was required; and a failure to recognise and manage the presence of stress in

    operatives.

    99 8 March 2010; 7

     A machine has leaked

    hot liquid into a work

    area. No-one has been

    1. The investigation of ‘near-miss’ incidents and the identification of their underlying causes might allow

    preventive action to be taken before something more serious occurs.

    2. It also gives the right message that all failures are taken seriously by the employer and not just those that

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    injured. Outline reasons

    why it is important for an

    organisation to

    investigate ‘near miss’

    incidents.

    lead to injury

    3. It allows for greater understanding of the deficiencies in existing management systems such as risk

    assessments and safe systems of work can be identified and rectified.

    100 8 March 2010; 9

    Outline reasons why an

    organisation should

    review its health and

    safety performance.

    • To find out if the organization is on target and if not, to identify the reason

    • To set out what should be done changed to continually improve. For eg. What can be done if there were risk that

    were not properly controlled.

    • Review is necessary, because monitoring is an essential part of management system.

    • Reviews are a requirement of ISO certification, an accreditation to a management system such as OHSAS 18001

    101 2 September 2010; 8a

    Explain the meaning of

    the term ‘health and

    safety audit’.

     A health and Safety Audit is a systematic critical examination of a health and safety management system, involving a

    structured process for the collection of independent information with the aim of assessing the effectiveness and

    reliability of the system, identifying its strength and weaknesses and suggesting corrective action when this was

    thought to be necessary

    102 4 September 2010; 8b

    (b) Identify the

    advantages of:

    (i) an internal auditor;

    (ii) an external auditor.

    In carrying out a health

    and safety audit.

    The possible advantages of using an internal auditor for a safety audit would include familiarity with the workplace,its tasks and processes and an awareness of what might be practicable for the industry; ability to see improvements

    or a deterioration from the last audit; familiarity with the workforce and an individual’s qualities and attitude;

    The workforce might be more at ease with someone who was part of the organisation; and an audit which was

    relatively less costly and easier to arrange.

     An external auditor on the other hand is more likely to possess the necessary auditing skills and credibility; will not

    be inhibited from criticising members of management or the workforce; is more likely to be up to date with legal

    requirements and best practice in other companies and will view the organisation’s performance through a fresh pair

    of eyes.

    103 3 September 2010; 8c

    Outline why the audit

    findings should be

    presented to the senior

    management of an

    organisation.

    They have the authority both to require appropriate action to be taken and to authorise the resources that might be

    necessary;

    To enable them to demonstrate leadership and commitment from the top;

    To enable them to give praise or reward where this has been earned but also to take disciplinary action against

    workers in cases where this is thought to be necessary;

    To enable them to consider and reset their goals and objectives for the future and to comply with their personal

    responsibilities either under legislation or under international standards and best practice

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    104 8 September 2010;9

    Identify the information

    that should be included

    in an accident

    investigation report.

    The personal details of the injured person including his/her work history and training records; the date, time and

    location of the accident and whether it was reportable or not; the nature and type of injury sustained; a description of

    the activity that was being carried out at the time of the accident; the immediate and root causes of the accident;

    an assessment of any breaches of the legislation that have been committed; the names of witnesses to the accident

    and their statements; any relevant drawings and photographs; recommendations for the remedial action that should

    be taken to prevent a recurrence and an estimation of the cost implications of the accident for the organisation.

    105 4 December 2010; 5a

    Identify FOUR reasons

    why accidents should be

    reported and recorded

    within a workplace.

    1. The implementation of initial action such as the provision of first aid and the preservation of the accident

    scene;

    2. To enable an investigation to be carried out to prevent a recurrence

    3. To identify weaknesses in the safety management system;

    4. To aid the compilation of accident statistics and the identification of trends providing some measure of

    health and safety performance;

    5. To meet the national reporting requirements and/or company rules;

    6. For use in civil claims or to satisfy insurance requirements;

    7. To help in the identification and reduction of loss; and to inform the review of risk assessments.

    106 4 December 2010; 5b

    Outline factors that

    might discourage

    workers from reporting

    workplace accidents.

    ignorance or lack of understanding of the reporting procedures if such procedures did in fact exist;

     A culture of non-reporting often enforced through peer pressure;

     A reluctance to lose time from the job in hand; the possibility of retribution by management; to preserve the

    company’s or department’s safety record particularly when an incentive scheme is in operation; to avoid receiving

    first aid or medical treatment for whatever reason; overcomplicated reporting procedures and an aversion to form

    filling and apathy caused by lack of obvious management response to earlier reported accidents.

    1078

    8

    September 2009; 8

    March 2008; 8

    Outline the immediate

     AND longer term actions

    that should be takenfollowing an accident at

    work that has caused

    serious injury to a

    worker.

    isolating services and making the area safe; administering first aid treatment and contacting the emergency services;

    informing the next of kin and offering counselling and support; notifying the regulatory authority if appropriate;

    collecting initial evidence such as photographs and sketches and the names of witnesses; setting up theaccident investigation team and investigating the accident; determining the root and underlying causes of the

    accident; making and implementing recommendations to prevent a recurrence of the accident and ensuring feedback

    is provided to the workforce; collecting evidence to be used in any possible litigation following the accident and

    managing the provision of information to the media.

    108 8 March 2009; 1a

    Outline the key features

    of:

    (i) a health and safety

     A workplace inspection involves the straightforward physical inspection of a workplace, and/or the activities or

    equipment within it. It is carried out by supervisors and/or safety representatives at regular intervals and checklists

    are often used. The inspection looks for unsafe acts and conditions and results in a short report of its

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    inspection;

    (ii) a health and safety

    audit.

    findings suggesting remedial action that should be taken.

     A safety audit, on the other hand, is a systematic critical examination of an organisation’s health and safety

    management system, involving a structured process including the use of a series of questions and the examination

    of documentation, to collect independent information with the aim of assessing the effectiveness and reliability of the

    system and suggesting corrective action when this is thought to be necessary. It is carried out by trained auditors,

    who may be internal or external to the organisation.

    109 12 March 2009; 1b

    Explain how the findings

    of an audit may be used

    to improve

    12health and safety

    performance

    The findings of a safety audit may be used in a number of ways to improve health and safety performance such as:

    identifying strengths and weaknesses in the management system; identifying compliance and non-compliance and

    the reasons for the latter thus informing and enabling remedial actions; enabling comparison and benchmarking with

    other similar organisations; assisting with the allocation and prioritisation of resources; communicating its findings to

    management and staff and so giving an indication of the organisation’s commitment to health and safety and finally,

    by means of subsequent audits at regular intervals, assisting in the continual improvement of the management

    system.

    110 4 March 2009; 11a

    Outline why an

    organisation should

    have a system for the

    internal reporting of

    accidents.

    For the compilation of accident statistics and the identification of trends;

    To satisfy legal requirements;

    To aid investigation and prevent a recurrence or to identify weaknesses in the safety management system;

    For use in civil claims or to satisfy insurance requirements;

    To help in the identification and reduction of loss; and to inform the review of risk assessments

    1114

    4

    March 2009; 11b

    December 2010; 5b

    Identify the reasons why

    workers might not report

    accidents at work.

    The employee may not be aware of the companies reporting procedure. Peer pressure from other employees or

    family and not willing to take time off work. The fear of getting blame from management. To keep the department’s

    safety record clean or low especially if there is an incentive scheme. To avoid receiving any medical treatment or

    first-aid for any reason. The reporting procedure can be over-complicated or too tedious so it discourages

    employees. Lack of involvement from managers and having no responses to previously reported incidents.