nebosh revision guide igc 1 (1)
TRANSCRIPT
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S/NM
k
Exam Year/Question
NoQUESTION ANSWER
The scope and nature of occupational health and safety (1.1.)
The moral, social and economic reasons for maintaining and promoting good standards of health and safety in the workplace (1.2.)
The role of national governments and international bodies in formulating a framework for the regulation of health and safety (1.3.)
1
6
4
4
6
4
4
December 2012: 3a
September 2012: 1a
June 2010; 7a
March 2010; 8a
December 2010; 10a
March 2009; 8a
Outline the main health
and safety
responsibilities of an
employer.
The employer has the legal duty to put in place suitable arrangements for health and safety at the workplace
ensuring it is safe and free of health risks. They are morally required to provide safe and healthy working condition;
socially/legally required to provide safe place of work (safe and without risk to health), safe plant & equipment (well
serviced and inspected), safe systems of work (safe procedures for all activities), instruction, information & training
(to improve workers awareness of hazards and risks associated with their work), supervision and competent staff (for
adequate levels of supervision).
The employer via management is expected to provide a written health and safety policy, asses and manage risk to
employees and other who may be affected by the company’s activities and consult with employees about their risks
at work and current preventive and protective measures.
2
2
4
2
December 2012: 3b
September 2012: 1c
March 2010; 8b
Identify actions an
enforcement authority
might take if it finds that
an employer is not
fulfilling their
responsibilities.
Failure of an employer to fulfil its obligations constitutes a breach of the health and safety legislation and can lead to
the following: The enforcement agency may:
• Issues advice or warning either verbally or in writing requiring that an improvement
is made within a given period of time;
• Require the cessation of the activity or shut down the work place until improvements are made.
• Prosecute the organization in criminal courts which might result in punishment in the form of a fine.
3
8
4
8
8
December 2012: 6
September 2012: 1d
June 2010; 2
March 2010; 10
Identify possible costs to
an organisation
following an accident in
the workplace.
Accident in a work place is likely to be caused by inadequate standards of workplace health and safety. The
associated cost to the organisiation can be direct or indirect.
Direct costs are those measurable cost directly arising from the accident such as those arising from lost
production and time, dealing with the subsequent investigations; cost of plant damage and replacement,
paying those involved during absences as a result of the accident or ill-health, having to recruit and train
replacement labour; costs arising from the possibility of action by the enforcement authorities or by a civil
claim from the injured parties and the inevitable rise in insurance premiums.
The indirect costs arises indirectly as a consequence of the accident and includes a reduction in staff
morale which could lead to industrial unrest and
high staff turnover, damage done to the organisation’s reputation which could
lead to a loss of orders and a subsequent decrease in its profitability.
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4
4
4
4
4
September 2012: 1b
June 2010; 7b
December 2010; 10b
March 2009; 8b
Outline the main health
and safety
responsibilities of a
worker
Article 19 of C155 outlines the responsibilities of the worker to include the following:
Workers have the responsibility to cooperate with their employer to fulfill their safety obligations
Workers are to take reasonable care for their own safety and that of their fellow workers as well as those
who may be affected by their actions or omission.
Workers are to report accidents and any dangerous situations at the workplace.
Workers are expected to safely use any equipment provided for them and not tamper with it.
Workers are to adhere to safety rules, instructions and procedures.
5 8 June 2010; 8
The number of
absences due to work-
related upper limb
disorders in an
organisation is
increasing.
Identify the possible
sources of information
that could be used when
investigating this
problem.
Sources of information which could be used in investigating the situation described in
the question include :
Internal Sources
Risk assessments and job safety analyses where the need for repetitive action has been identified;
Accident and ill-health data/reports together with an analysis of records of absenteeism;
Worker records which would provide information on age and any reported disability;
Relevant information from safety committee meetings and from supervisors particularly of the complaintsthey have received; the results of surveys, questionnaires and interviews with workers;
External Sources
Published information such as guidance from the enforcing authority and/or manufacturers and that
available from trade bodies and other employers.
6 6 September 2010; 3a
A serious accident has
occurred to a worker
and there will be costs
to the organisation as a
result.
(i) Identify THREE costs
which are likely to be
insured.
(ii) Identify THREE costs
which are likely to be
uninsured.
Insured costs:
Damage to plant, buildings and equipment
Compensation paid to workers
Medical cost Legal costs and third party cost
Uninsured cost:
Production downtime and delays
Hiring and training new employees
Loss of goodwill and business reputation
Accident investigation time
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7 2 September 2010; 3b
Outline reasons why it is
important that an
organisation maintains
employer’s liability
insurance.
It is important that an organisation maintains employers’ liability insurance because it may be a legal requirement
which is compulsory in most countries and apart from promoting the morale of the workforce by giving them some
comfort from a financial point of view, it is important to cover some losses that may foreseeable occur following an
accident.
8 8 September 2010; 10
Outline why it is
important that all
persons in an
organisation are aware
of their roles and
responsibilities for
health and safety.
This is important so every party will be aware of their duties in relation to health and safety. Ensuring that all persons
in an organisation are aware of their roles for health and safety will assist in defining their individual responsibilities
and will indicate the commitment and leadership of senior management. A clear delegation of duties will assist in
sharing out the health and safety workload, set up clear lines of reporting and communication and will assist in
defining individual competencies and training needs particularly for specific roles such as first aid and fire.
9
8
8
8
December 2010; 2
September 2009; 1a
March 2008; 3
Explain the reasons for
maintaining and
promoting good
standards of health and
safety in the workplace.
There are three basic reasons for maintain g and promoting good standards of health and safety in the work place.
These are
1. Moral expectation of good standard of health and safety, the need to provide a reasonable standard of care
and to reduce the injuries, pain and suffering caused to workers by accidents and ill-health. It is morally
unacceptable that workers are injured or killed at work and society demand that workers are safe while at
work.
2. Social/Legal requirement by law governing the conduct of businesses and organizations in respect to health
and safety of the workplace. Organizations are required to comply with these laws which are primarily
concerned with concerned with the need for the employer to provide a safe place of work, safe plant and
equipment, safe systems of work, competent workers and a high standard of training and supervision.
3. Economic and financial reasons: because accidents and ill health has direct and indirect cost to the
organisation, promoting good standards of health and safety in the work place will prevent accidents and in
turn avoid these cost such as avoidance of criminal penalty and compensation claims, avoidance of costs
associated with accident investigations, avoidance of costs associated with accidents such as the hiring or
training of replacement staff and the possible repair or replacement of plant and equipment.
4. Other reasons include to maintain a more highly motivated workforce resulting in an
improvement in the rate of production and product quality; and maintaining the image and reputation of the
organisation with its various stakeholders.
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106
4
September 2009; 1b
September 2012: 1d
Identify sources of
information that an
organisation may use to
help maintain and
promote good standards
of health and safety in
the workplace.
These sources could be internal or external.
External sources include:
legislation including directives and regulations; ILO codes of practice, conventions, guidelines and
recommendations together with those produced nationally which are usually country specific;
Information produced by the World Health Organisation (WHO) and the European Agency for Safety and
Health at Work;
International standards such as those from ISO and BSI;
Guidance produced by the various enforcement agencies; manufacturers’ data; information produced by
trade associations, trade unions and professional bodies; safety journals and magazines
Internal sources include:
Accident, ill-health data and information emanating from completed risk assessments,
inspections and audits
Medical records, maintenance reports, safety committee meeting minutes
11
6
8
September 2009; 1c
September 2012: 6
Outline possible
reasons why good
standards of health andsafety in the workplace
may not be achieved
Reasons why good standards of health and safety may not be achieved in the
workplace include:
A lack of management commitment;
Poor morale among the workforce and a lack of motivation;
Frequent changes in the organisation;
The need to comply with different and conflicting standards.
Lack of resources possibly due to a harsh economic climate; conflicting demands with priority being given to
production targets and meeting deadlines;
Poor communication and consultation with the workforce;
Failure to provide adequate training leading to a lack of awareness amongst workers;
Failure to complete risk assessments and to produce safe systems of work and method statements
Behavioral issues; when workers sometimes make mistakes or deliberately act unsafely.
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Key elements of health and safety management systems (2.1)
The purpose and importance of setting policy for health and safety (2.2.)
The key features and appropriate content of an effective health and safety policy (2.3.)
12 4 September 2012: 5a
Outline why it is
important for anorganisation’s health
and safety policy to
include targets
The statement of intent section of the health and safety policy may set quantifiable targets for the organisation. This
is important because It allows performance to be measured and progress assessed over time
It provides a tangible goal for staff to aim for
It helps to drive continual improvement in the work place.
13 2 September 2012: 5aGive the meaning of the
term ‘benchmarking’.
Benchmarking is the process of comparing current performance targets or setting targets against past performance
or against the performance of other similar organisation/industry.
14 2 September 2012: 5a
Give TWO examples of
health and safety
performance information
that can be used for
benchmarking.
Health and safety performance information that can be used for benchmarking include:
Accident rates
Active monitoring
Lost time injuries
158
8
June 2010; 9
September 2012: 7
Identify documents that
may be examined when
reviewing an
Organisation’s health
and safety management
system.
During a review of an organisation’s health and safety management system, documents that may be examined
include:
The health and safety policy
Completed risk assessments and safe systems of work;
Health and safety monitoring records such as of inspections, audits and surveys that have been carried out;
accident and incident data including accident investigation reports and reports on near misses;
Health surveillance records;
Records of the maintenance of equipment together with information on any failures that have occurred;
Details of the emergency procedures in place and records of any complaints made by workers
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16 4 June 2010; 11a
Identify a range of
health and safety
targets that may be
included in the
‘statement of intent’
section of a health and
safety policy.
Compliance by the organisation with the requirements of relevant legislation;
A reduction in the number of accidents and cases of ill-health;
The completion of an assessment of all risks in the workplace and its review within a defined time scale;
The provision to all workers of the necessary information, instruction and training to ensure their
competence;
The maintenance of exposure levels below defined limits
Full consultation with the workforce on health and safety issues and the provision of sufficient resources to
achieve health and safety targets.
178
8
December 2010; 1b
December 2012: 8
Outline the issues that
are typically included in
the arrangements
section of a health and
safety policy
The arrangement sections of the Health & Safety policy deals with the general arrangements that exists to manage
health and safety. issues that are typically included in the arrangements section are:
1. Risk assessments and safe systems of work including those operations where a permit to work might be
needed;
2. Specific hazards within the organisation such as the presence of hazardous substances or working alone;
3. Safety monitoring procedures and those associated with the environment such as noise and waste
disposal;
4. Arrangements for the provision of safety equipment and personal protective equipment;
5. Arrangements for the control of contractors and visitors; the provision of safety training to workers;
Procedures for the reporting and investigation of accidents and incidents;
6. Procedures to be followed in the event of fire or other emergencies;
7. Arrangements for the provision of welfare facilities including first aid; medical arrangements and health
surveillance Arrangements for communicating with and consulting workers
8. Arrangement for proper house keep and compliance monitoring
18
8
6
8
September 2009; 4
December 2010; 1c
December 2012: 4
Outline the
circumstances that may
require a health and
safety policy to be
reviewed.
Outline reasons why an
organization should
It is generally good practice to review the safety policy to ensure it is up to date and accurate, however Safety Policy
can be reviewed when:
1. There are significant changes in the structure of the organisation, the type of work it does and/or a change
of premises;
2. There is introduction of new or changed processes or work methods due to new technology or newly
implemented systems.
3. There are major changes in key personnel and changes to the organizational management structure
(MD/CEO)
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review its health and
safety performance
4. There has been a change in legislation;
5. Following consultation with the workforce
6. Following an enforcement action by a regulatory/enforcement agency
7. Audits, risk assessments, monitoring exercises or accident investigations show that the policy is no longer
effective or relevant;
8. A sufficient period of time has elapsed since the previous review to suggest that another one is due.
198
8
March 2009; 2
September 2010; 11
Outline the key
elements of a health
and safety management
system.
1. Policy: a clear statement of intent, setting the main health and safety aims and objectives of the company
and the commitment of management.
2. Organisation for health and safety: a strategy adopted to ensure the allocation of responsibility to
appropriate members of staff, with the emphasis on achieving competency, control, communication and
consultation.
3. Planning and implementation: Involving carrying out risk assessments, the setting of standards and targets
and the introduction of appropriate control measures to achieve them.
4. Evaluation: proactive and reactive monitoring systems to provide data on the achievement or non-
achievement of the objectives and targets set.5. Action for Improvement/Review and audit: carried out to check whether what was planned was actually
taking place, to consider options for improvement and to set new targets where necessary
20
6
6
6
4
March 2008; 2a
March 2010; 2a
December 2010; 1a
June 2010; 11b
Outline the general
content/purpose of the
THREE sections of a
health and safety policy.
The ‘statement of intent’ section demonstrates management’s commitment to health and safety and sets
the safety goals and objectives for the organisation
The ‘organisation’ section allocates health and safety responsibilities within the company, to ensure
effective delegation and to set up lines of communication. It helps to clearly define responsibilities for
fulfilling safety obligations.
The ‘arrangements’ section sets out in detail the systems and procedures to implement the policy covering
issues such as controlling hazards, monitoring compliance and arrangements for consultation and
communication with employees
212
2
March 2008; 2b
March 2010; 2b
Explain why the health
and safety policy should
be signed by the most
senior person in an
organisation.
The signature of the most senior person in the organisation would demonstrate management commitment
to health and safety.
The signature also authorizes and enforces the policy and signifies that the person has the ultimate
responsibility for health and safety in the organisation.
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Organizational health and safety roles and responsibilities of employers, directors, managers, supervisors, workers and other relevant parties (3.1)
Concept of health and safety culture and its significance in the management of health and safety in an organization (3.2)
Human factors which influence behavior at work (3.3)
22 5 December 2012: 9a
Outline the health and
safety duties of
designers,
manufacturers and
suppliers of articles and
substances.
They have responsibilities relating to the health and safety of their products to:
Ensure for plants and equipment that they are adequately designed, constructed and tested to be safe and
fit for their intended purpose Ensure their products come with sufficient and appropriate instructions for easy, safe use and operation
Ensure they are well packaged and labeled
Ensure that for chemicals and substances, that they come with appropriate information such as the Material
Safety and Data Sheet (MSDS)
Ensure that for chemicals and substances that they are appropriately tested and their hazardous properties
understood.
23 3 December 2012: 9b
If those in the supply
chain fail to carry out
their duties, outline
health and safety
consequences in the
workplace.
Failure to carry out their duties could lead to the production of unsafe plants, equipment and insufficient information
on chemicals and substances. This can lead to injury (from burns, shocks etc.) in the work place from unsafe
operation of equipment,
24
8
8
8
June 2010; 3
September 2012 : 11
March 2008; 7
Contractors are carrying
out a major building
project for an
organisation. Outline
how this organisation
could reduce the risks to
contractors both
before and during the
building project.
SELECTING THE RIGHT CONTRACTOR: One of the first steps the organisation should take is to select a
competent contractor taking into account previous involvement in similar types of work, references provided
by former clients and the quality of the risk assessments and method statements produced.
PLANNING THE WORK VIA INFORMATION EXCHANGE: The organisation should also ensure that the
contractor has adequate resources and has allowed sufficient time to enable the work to be completed
safely.
it would be necessary to share information on the particular risks in the working area for instance the
presence of vehicles including fork lift trucks and the danger of falling materials; the presence of hazardous
materials such as asbestos and the location of services such as electricity, water and gas; general site
safety rules such as a smoking policy and reference to the host employer’s safety policy; requirements for
permits to work for certain work activities; accident reporting procedures; emergency procedures; and the
location of welfare facilities including first aid.
A period of induction training for the contractor’s workers would be a useful method for alerting them to
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these matters.
COORDINATING AND MONITORING THE WORK TO ENSURE CONTRACTOR IS WORKING TO
AGREED SAFETY STANDARD: It is also important to have an ongoing cooperation and coordination with
the contractor, with regular monitoring of performance in ensuring the health and safety of both the
contractor’s and the organisation’s workers and this can best be done by the appointment of a responsible
contact person.
25 8 March 2010; 5
Outline ways in which
an organisation could
encourage workers to
be involved in setting
and maintaining high
standards of health and
safety.
Involving workers in risk assessments, accident investigations and the development of safe systems and
procedures;
Setting up suggestion schemes and acting on the ideas and recommendations put forward;
Organising training courses and information programmes on the benefits of good safety standards;
Supporting active involvement in safety committee meetings;
Introducing an effective two-way communication system
Introducing a system of award and reward to recognize achievement;
importantly ensuring that management set a good example for the workforce to follow
268
8
September 2010; 4
March 2009; 4
Two organisations share
the same worksite.
Outline how the
organisations could
work together to help
ensure the workplace is
safe and healthy.
In order to achieve good health and safety standards in the workplace, the two organisations could:
1. Hold regular meetings, share information and risk assessments and avoid carrying out incompatible
processes; prepare and agree joint site rules for the workplace for example for assembly points and
smoking areas;
2. set up joint procedures for the management of visitors and contractors and agree on procedures for the
management of traffic and the movement of vehicles;
3. Carry out joint inspections and monitoring of the workplace;
4. Draw up and jointly emergency procedures
5. Agree on a policy for the management of waste and obtain advice on health and safety matters from a
shared consultant.
272
2
December 2010; 3a
March 2008; 5a
Give the meaning of the
term ‘health and safety
culture’.
The culture of an organisation is the product of individual and group values, attitudes, perceptions, competencies
and patterns of behaviour that determine the commitment to, and the style and proficiency of, the organisation’s
health and safety management. It is the organizational shared attitude, values, beliefs and behavior relating to health
and safety.
286
6
December 2010; 3b
March 2008; 5b
Identify the factors that
could have contributed
to the deterioration of
Factors that could have contributed to the deterioration of health and safety culture include:
Poor management system and procedures especially relating to health and safety
Lack of management commitment to safety
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the health and safety
culture within the
organisation.
Organizational changes and deterioration in welfare facilities.
High staff turnover and external influences
Presence of blame culture
Interpersonal issues among workers
Lack of workers consultation and involvement
Lack of resources resulting in overload health and safety was not given the same priority as other objectives such as production or quality
292
2
December 2010; 6a
March 2008;4a
Explain the difference
between consulting and
informing workers on
health and safety
issues.
“Informing” is a one way process involving the provision of relevant information by management to workers whereas
“Consulting” is a two way process where account is taken of the views of workers before any decision is taken.
306
6
December 2010; 6b
September 2009; 9b
Explain how
arrangements for
consultation with
workers may be made
more effective.
Arrangements for consultation with workers might be made more effective by:
1. The establishment of safety committees; consultation with elected representatives; planned direct
consultation at departmental meetings, team meetings, tool box talks and staff appraisals; consultation aspart of an accident or incident investigation or as part of a risk assessment;
2. Day to day informal consultation by supervisors with their team at the workplace; discussion as part of
safety circles or improvement groups; questionnaires and suggestion schemes and the provision of
consultation training to both management and workers.
3. If formal meetings are to be held, it is important to ensure that there is a correct balance between
management and worker representation; that an agenda is set and the meeting is well managed by the
chair; that the business of the meeting is not side tracked by discussion of non-health and safety issues;
that minutes of and report back from the meeting are made available to the workforce as a whole and that
actions agreed are carried out without undue delay
31 8 March 2009; 3
Outline why it is
important that all
persons are aware of
their roles and
responsibilities for
health and safety in an
organisation.
This is important so every party will be aware of their duties in relation to health and safety. Ensuring that all persons
in an organisation are aware of their roles for health and safety will assist in defining their individual responsibilities
and will indicate the commitment and leadership of senior management. A clear delegation of duties will assist in
sharing out the health and safety workload, set up clear lines of reporting and communication and will assist in
defining individual competencies and training needs particularly for specific roles such as first aid and fire.
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32 4 March 2008;4b
Outline the health and
safety issues on which
employers should
consult their workers.
The reports of Risk assessment carried out
Use of personal protective equipment
the introduction of any measure at the workplace that may substantially affect workers health and safety
such as a change in the materials being used;
Planned or implemented changes in organizational structure;
The arrangements for appointing and/or nominating competent persons to assist in complying with thehealth and safety requirements;
The introduction of emergency procedures; welfare issues; incentive schemes and the introduction of
policies on smoking, alcohol and substance misuse.
How health and safety behavior at work can be improved (3.4)
Principles and practice of risk assessment (3.5)
Preventive and protective measures (3.6)
33 5 December 2012: 5a
Identify possible sources
of information that might
help the manager carry
out the risk assessment.
Task and work analysis information
Health and safety legislations
Manufacturers information and data sheets
Incidents and accident records
Formal inspection report of a work place
34 4 December 2012: 11a
Identify the benefits of
health and safety
training to:
(i) The employer; (ii)
The worker.
Reduces the accident and absence rates
Increases awareness on health and safety
Reduces number of workers complaints
Boost staff morale
Improves compliance with safe system of work
Improves workers productivity
35 4 December 2012: 11b
Identify when health and
safety training would be
provided to workers.
1. When a worker changes job
2. When there is a process change. i.e the way in which the work is done changes there by exposing the
worker to new hazards
3. New technology: when the organization adopts a new technology that the worker may be unfamiliar with.
4. When there are changes in law governing health and safety and creates the need for training
5. When the worker is newly employed in the organisation.
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36 8 September 2012 : 3
Identify how induction
training programmes for
new workers can help to
reduce the number of
accidents in the
workplace.
1. It allows the worker to obtain knowledge about the organisation in a safe manner
2. Improves the safety behavior and habit of the worker
3. Makes the worker aware of the safe systems of work and the various report procedures for incidents
4. helps the worker improve on their perception of risk
5. improves workers competence in relation to health and safety
37 4 September 2012 : 8a
Outline why it is important
for an organisation to
consider the number and
type of accidents that
have occurred at its
workplace.
1. To understand and obtain information about the trends and patterns of the accidents
2. To enable update of risk assessment
3. To identify corrective and preventive actions
4. To analyze for immediate and root causes of the accidents
5. To meet regulatory requirements requesting that accidents are recorded
38 4 September 2012 : 8b
Outline common
immediate causes of
accidents; (ii) common
root (underlying) causes
of accidents.
Common immediate causes of accidents are:
Unsafe acts and unsafe conditions – these will occur at the time and place of the accident e.g slippery floor, poorly
connected power cables.Common underlying causes of accidents are:
Failures in management system such as :
Failure to provide adequate levels of supervision
Failure to provide appropriate PPE
Failure to provide training.
39 3 June 2010; 4a
Give the meaning of the
term ‘risk’ AND give a
workplace example.
Risk is the probability/likelihood that the potential of harm would be realized or will occur and its possible consequence and
severity in terms of injury, damage or harm.
Example: Risk of and a shopping mall collapsing is for example medium (6). Probability of its collapse = 2 (Low) x
the Severity of the collapse = 3 (High)
405
10
June 2010; 4b
March 2010; 1c
Identify the key stages of
a risk assessment.
1. IDENTIFY: Identifying the hazards associated with a particular activity or task performed at the workplace;
2. IDENTIFY WHO MAY BE HARMED: deciding who might be harmed including operators, maintenance staff and
cleaners and groups especially at risk including young workers and the disabled;
3. EVALUATE THE RISK: evaluating the likelihood and probable severity of the harm that might be caused;
assessing the adequacy of existing control measures and deciding whether additional controls should be
introduced;
4. RECORD: recording the significant findings of the assessment
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5. REVIEW AND UPDATE: reviewing it at a later date and revising the findings when necessary.
414
4
June 2010; 6a
September 2009; 2b
Identify reasons why
young workers could be
at a greater risk of
accidents at work.
1. Lack of knowledge, experience or training;
2. The individual’s stage of physical development
3. immaturity; underdeveloped communication skills; over enthusiasm
4. the tendency for young workers to take more risks and to respond more readily to peer group influences
424
6
June 2010; 6b
September 2012 : 10b
Outline control measures
that could be taken to
minimise risks to young
workers.
Induction training, careful supervision and mentoring by an experienced fellow worker; The completion of risk assessments with young person’s specifically in mind;
The provision of clear lines of communication with young workers;
placing restrictions on the types of work and the number of hours to be worked
Introducing a programme of specific health surveillance for young workers.
433
2
March 2010; 1a
September 2012 : 10a
Give the meaning of the
term ‘hazard’ AND give
an example of a
workplace hazard.
A ‘hazard’ is something with the potential to cause harm or loss.
Example is a trailing cable across the hall way constitutes a hazard as it can cause a trip/fall
44
4
4
4
March 2010; 1d
March 2008; 1b
December 2012: 5b
Outline the criteria
which must be met for
the assessment to be
‘suitable and sufficient’.
1. For a risk assessment, to be deemed suitable and sufficient, it should
indicate the competence of the assessor together with any specialist advice that has been sought;
2. identify all significant hazards and risks arising from or connected with the activity to be carried out;
3. identify all the persons at risk including workers, other workers and members of the public with reference to
those who might be particularly at risk;
4. Evaluate the adequacy and effectiveness of existing control measures and identify other protective
measures that may be required to control the risk to an acceptable level;
5. Enable the organisation identify and prioritize measures that must be taken to protect people from harm;
6. Record the significant findings of the assessment;
7. Identify and set the period of time for which the assessment is likely to remain valid.
45 2 March 2010; 4a
Give the meaning of the
term ‘hierarchy of
control’.
A compilation of procedures designed to control risks which are considered in order of significance, effectiveness or
priority, from elimination to wearing personal protective equipment
46 6 March 2010; 4b
Outline, with examples,
the general hierarchy
that should be applied
with respect to
Elimination – altering the design or changing the process to completely remove the risk.
Substitution – replacing harmful and hazardous chemicals with less hazardous substances.
Engineering controls – isolation from hazard, separation/segregation, and partial enclosure and safety devices e.g.
interlock switches.
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controlling health and
safety risks in the
workplace.
Administrative control – safe systems of work, reducing exposure, reducing time of exposure, information, training
and supervision.
PPE – for example ear plugs, gloves, eye protection and respiratory masks.
47 8 March 2010; 11
Give the meaning of theterm ‘perception’. And
Outline ways in which
workers’ perceptions of
hazards in the
workplace might be
improved.
Perception is defined as the way that people interpret and make sense of information detected and presented by
their senses, in relation to their surroundings.
Perception can be improved by
Increasing awareness in the individual by safety campaigns, toolbox talk or posters and to increase
knowledge by means of t raining.
Developing training programmes to increase awareness of the hazard and its consequences.
identify, perhaps by the use of surveys, the reasons for workers’ misperceptions in order to increase
awareness and challenge currently held views
Making hazards more obvious (for example, by the use of signs) and addressing environmental factors,
such as lighting and noise, which might cause distraction or otherwise hinder the perceptual processes.
48 8 September 2010; 1a
An organisation needs
to review its provision of
health and safety
training to workers and
managers.
Identify the factors that
should be considered
when developing aprogramme of health
and safety training.
1. The completion of a training needs analysis is an important first step in the development of any programmeof training and for the scenario described this would have to take into account the work activities of the
organisation, the hazards and risks involved and the organisation’s accident history.
2. An assessment of the workers’ existing knowledge, taking into account their previous experience, the levels
and types of training already received and any indications of any deficiencies such as from incident data or
by observation.
3. Consideration should be given to the content of the additional training needed including that which may be
required by legislation, the number of workers to be trained and the resources involved in terms of financial
costs, time and facilities.
4. A further factor would include the competence and expertise of in-house staff to provide the requiredtraining, the possible need to involve external sources and the benefits and disadvantages of using
classroom or on the job presentation.
5. Consultation with workers and their representatives in order to seek their commitment to, and their views on
the proposed programme
49 4 September 2010; 1b
Identify measures that
might be used to assess
the effectiveness of
1. Post training assessment and evaluation by trainers, the trainees themselves and their supervisors;
2. Monitoring accident rates and sickness absences;
3. Monitoring levels of compliance with laid down procedures such as the wearing of personal protective
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health and safety
training.
equipment;
4. The results of attitude surveys; and the number of concerns raised by workers with respect to health and
safety.
50 4 September 2010; 1c
Some jobs require that
work is carried out by a
competent person.Identify what checks
could be made to
assess whether a
person is competent.
Check the qualifications and the possession of a specific license such as for driving a heavy goods vehicle;
Check employment history and experience; Check for and verify membership of a professional body;
Check for previous training and success in any relevant examination and/or test; and any references and
recommendations that might be available
51 4 September 2010; 1d
Give reasons why it is
important for an
employer to keep a
record of the training
provided to each
worker.
1. To provide proof of a worker’s expected level of competence;
2. To identify when additional or refresher training might be needed;
3. To enable a review of the effectiveness of any training to be carried out;
4. To assess the progress of the training programme against targets;
5. To provide evidence to be used in any future accident investigations or legal actions and to demonstratecompliance with legal obligations
requirements.
52 8 September 2010; 5
Identify the four
categories of workplace
safety signs AND give
an example of EACH.
Prohibition Signs – for example, no smoking or no pedestrians;
Warning or Hazard Signs – for example, toxic or flammable;
Mandatory Signs– for example, hearing protection or hard hat must be worn;
Safe condition Signs – for example, first aid or fire exit.
53 8 September 2010; 6
Identify EIGHT possible
risks to the health and
safety of a cleaner in an
office.
1. Ergonomic risk arising from the manual handling of waste and heavy floor cleaning machines which could
be inadequate for the task to be performed.
2. Cuts/Dust: Contact with hazardous substances such as cleaning materials, and sharps or broken glass in
the waste and could be exposed to dust during the cleaning process.
3. Electric Shock: Some of the equipment to be used would be electrically driven and this would involve
electrical hazards particularly if the equipment was faulty, not subjected to regular maintenance and was not
used in conjunction with a residual current device.
4. Falls: If the cleaner needs to carry out some work at height to clean windows or high surfaces and there
would be the danger of falling.
5. Risks arising from the working environment would include the temperature of the office particularly if the
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heating or air conditioning was turned off
6. Security Risk: if working alone and unsupervised, with little means of communication with a nominated
person and no security procedures in place, there would always be the risk of him/her being subjected to
violence from an intruder.
54 44
September 2010; 7aSeptember 2009; 2a
Give the meaning of the
term ‘hazard’. And Givethe meaning of the term
‘risk’.
1. A ‘hazard’ is something with the potential to cause harm or loss.
2. Risk is the probability/likelihood that the potential of harm would be realized or will occur and its possible
consequence and severity in terms of injury, damage or harm.
55 4 September 2010; 7b
Identify FOUR means of
hazard identification that
may be used in the
workplace.
1. Carrying out inspections, observations and safety audits;
2. Completing task and/or job analyses and risk assessments;
3. The study of data on accidents and near miss incidents including the investigation reports;
4. Reference to legislation and its accompanying guidance and manufacturers’ documents such as safety data
sheets; Carrying out health surveillance and consulting with members of the workforce.
568
8
December 2010; 4
September 2009; 7
Due to its limitationspersonal protective
equipment (PPE) should
only be considered after
other control measures.
Outline the limitations of
using PPE.
5. PPE does not remove the hazard but attempts to minimize the impact on the user.
6. PPE may not provide adequate protection because of such factors as poor selection, poor fit because offacial features such as beards, incompatibility with other types of PPE, contamination, and misuse or non-
use by workers.
7. PPE is likely to be uncomfortable and relies for its effectiveness on a conscious action by the user which
raises issues such as training and supervision.
8. In certain circumstances, its use can actually create additional risks, for instance, impaired vision by
googles and warning sounds masked by hearing protection.
Its initial supply and subsequent cleaning, maintenance and replacement cost money.
578
8
December 2010; 8
March 2009; 9
Identify EIGHT health
and safety hazards
relevant to the role of a
long distance delivery
driver.
1. The duration of the journey, the hours of driving with the possibility of fatigue;
issues connected with the route to be followed and the different road conditions (Isolated route or traffic
congested route);
2. The weather and other environmental factors (rain, snow or sunny);
3. inadequate vehicle maintenance and the possibility of breakdown;
4. the manual and/or mechanical handling of the goods being carried and other hazards associated with them
such as exposure to chemicals;
physical hazards such as exposure to noise and vibration;
5. the possibility of accidents or collisions;
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5. Perceived lack of consultation with staff by management;
6. A poor safety culture within the organisation;
7. Fatigue, illness and stress; lack of concentration because of boredom and repetitive work tasks; poor
working conditions;
8. Mental and/or physical capabilities not taken into account;
9. Inadequate supervision and a failure to enforce compliance with the procedures; peer group pressure; afailure to recognize risks and ultimately a willful disregard of the safety procedures.
62 16 March 2008; 1a & c
outline the key stages of
the risk assessment
process,
identifying the issues
that would need to be
considered at
EACH stage;
(c) Outline the factorsthat the employer
should take into account
when selecting
individuals to assist in
carrying out the required
risk assessment.
a. The initial step would be to identify the hazards followed by identifying the individuals who could be harmed and
how. This includes the members of staff, contractors, visitors, clients, disabled, pregnant women and young children.
Then the next stage would be to evaluate the risk, which means taking into account the likelihood and severity of the
harm and decide appropriate precautions to take. Followed by recording the findings and implementing them, then
finally, review the risks and update if required.
c. They need to consider the individuals training in hazard identification in conducting risk assessment and theirprevious experience. The individual’s experience with the particular processes or activities being carried out in the
workplace. Their ability to interpret and understand standards and regulations. Their level of understanding or
familiarity of the plant equipment or machinery being used. Their communication and effective reporting skills
are also important and whether they are aware of their own limitations. Finally their commitment and attitude toward
the task at hand.
63 8 March 2008; 6
Outline, with examples,
the general hierarchy
that should be applied in
order to control health
and safety risks in the
workplace.
1. Elimination: The possibility of eliminating the risks either by designing them out, changing the process or
contracting the work out.
2. Substitution: reduction of the risks by, for example, the substitution of hazardous substances with otherswhich were less hazardous reducing exposure time for example by job rotation.
3. Engineering Control: The application of engineering controls such as guarding, the provision
of local exhaust ventilation systems, the use of reduced voltage systems or residual current devices
4. Administrative Controls: use of permit to work systems etc.
5. Personal Protective Devices (PPE): provision of personal protective equipment such as ear defenders or
respiratory protective equipment.
Sources of health and safety information (3.7)
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Factors that should be considered when developing and implementing a safe system of work for general work activities (3.8)
Role and function of a permit-to-work system (3.9)
64 4 December 2012: 1a
Identify FOUR examples
of a confined space that
may be found in aworkplace.
Sewer
Tank
Chamber
Pit
Pipe
Silo
65 10 December 2012: 1b
Outline the typical
content of a safe system
of work for entry into a
confined space.
A safe system of work for confined space entry will identify the following:
Level of supervision required
Competency requirement of the workers
Atmospheric testing and monitoring requirements
Permit to work control requirements
Ventilation that may be required
PPE requirements for workers
Safe and quick access and egress methods
Fire prevention methods
Emergency and rescue arrangements
Suitable lighting for the confined space environment
Isolation and lock off of mechanical hazards
66 6 December 2012: 1c
Outline the emergency
arrangements that might
be required for entry into
a confined space.
67 2 December 2012: 10a
Give the meaning of the
term ‘safe system of
work’
A safe system of work is a formal procedure based on a systematic examination of work in order to identify the
hazards. It defines a safe method of working that eliminates or minimizes hazards associated with the work.
68 6 December 2012: 10b
Outline what is meant
by the following types of
controls within a safe
1. Technical or engineering control are applied directly to the hazard in order to minimize the risk, this may
involve the use of barriers to isolate the worker from the hazard.
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permit-to-work system. the permit to work system.
3. The competency of staff performing the task
4. The standard of the management and monitoring of the system and the complexity of the system that
has been introduced
5. Environmental considerations and human factors such as stress or fatigue
6. The acceptance of the system by those involved.
734
4
March 2010; 6a
September 2012 : 2a
why it is important to
involve workers in the
development of a safe
system of work;
1. It is important to involve workers in the development of a safe system of work because of their knowledge of
the particular working environment involved and what will work in practice.
2. Their involvement will also encourage and establish their ownership of the system and will compel them to
use and follow it once it has been implemented.
3. Their involvement will emphasise management’s commitment to health and safety and help to raise its
profile within the organisation.
744
4
March 2010; 6b
September 2012 : 2a
Why it is important for
safe systems of work to
have written
procedures.
1. Writing provides a clear method of communicating procedures to the workforce.
2. The procedures may contain complex information that will need to be consulted on more than one occasion
to ensure the correct sequence of operations is followed.3. It is preferable to procedures written down rather than pass them on by word of mouth, a method that may
not always guarantee consistency in their presentation.
4. A written document will also be needed for audit purposes and could be used as evidence in defending an
enforcement action or a civil claim.
5. The use of written procedures may well be a requirement of the organisation’s quality assurance
procedures.
75 8 December 2010; 9
Outline the factors that
should be considered
when developing a safe
system of work
1. Nature and details of the task or activity to be performed, such as might be provided by a job safety
analysis;
2. The equipment and materials to be involved or used for the various job;3. Information or guidelines provided by manufacturers;
4. The number of workers who will carry out the activity, their level of their competence and training and the
possibility that some may be vulnerable;
5. The inherent and contingent hazards and risks taking into account the particular environment where the
tasks are to be carried out;
6. The adequacy of the control measures in place;
7. Relevant legal requirements or international standards related to health and safety;
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8. The need for consultation with and involvement of workers; emergency procedures and the systems for
monitoring and supervision.
762
2
March 2009; 6a
June 2010; 1a
Give the meaning of the
term ‘permit-to-work’.
A permit-to-work (PTW) system is a formal, documented safety procedure, forming part of a safe system of work,
which ensures that all necessary actions are taken before, during and after particularly high-risk work.
77 2 March 2009; 6b
Identify THREE types of
work that may require apermit-to-work, AND
give the reasons why in
EACH case.
Working on live electrical systems, where there is a high danger of electrocution. Working at heights, where there is
a chance of falling from a great high which could lead to severe injuries. Working in confined spaces where there is
chance of limited ventilation or exit points for example in the case of toxic fumes being released. Others include
machinery maintenance and hot work e.g. welding.
78 8 March 2008; 11
Outline how induction
training programmes fornew workers can help to
reduce the number of
accidents in the
workplace.
1. Induction training programmes will help by:
2. Making the workers aware of the hazards and risks in the workplace;
3. Introducing them to the safe systems of work and the various procedures including those for emergencies
that must be followed;
4. Making them aware of any restricted areas;
5. Training them in the correct use of tools and equipment and ensuring they are fully conversant with the use,maintenance and arrangements for reporting deficiencies of any personal protective equipment that has
to be used.
6. Informing new workers on the procedures for reporting hazards and incidents, the sources of help, advice
and
mentoring that are available to them and of their own responsibility for ensuring accidents and incidents are
kept to a minimum.
7. Encourage workers to adopt a positive attitude to health and safety and to counter the negative attitude that
can often be created by peer pressure
Emergency procedures and the arrangements for contacting emergency Services (3.10)Requirements for, and effective provision of, first-aid in the workplace (3.11)
Active and reactive monitoring (4.1.)
79 2 September 2012 :2b
Outline reasons why it is
important for first aiders
to receive refresher
training.
Refresher training is important because first aid skills tend to fade over time though lack of practice. The training will
therefore help to ensure the first aiders remain competent.
80 4 June 2010; 5a Outline what is meant 1. Active (proactive) monitoring involves taking the initiative/action before things go wrong within an
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by the terms:
(i) ‘active (proactive)
monitoring’;
(ii) ‘reactive monitoring’
within an organisation.
organisation in respect of health and safety issues and ensuring appropriate health and safety systems and
procedures are in place.
2. Reactive monitoring is concerned with looking at events that have occurred in order to learn from mistakes
and establishing what systems and procedures can and should be put in place to prevent a recurrence.
81
4
4
4
June 2010; 5b
September 2009; 3b
March 2008; 9b
Explain TWO active
(proactive) monitoring
methods that can be
used when assessing
an organisation’s health
and safety performance
1. Inspections – regular scheduled activities identifying existing conditions and comparing them with agreedperformance objectives;
2. Surveys – which focus on a particular activity such as manual handling or workers’ attitudes towards safety;
3. Audits – involving a comprehensive examination of all aspects of an organisation’s health and safety
performance against stated objectives;
4. Sampling – which targets specific areas of occupational health and safety such as unsafe work practices;
5. Tours – unscheduled workplace checks on issues such as housekeeping or the use of personal protective
equipment;
6. Health surveillance – involving health screening by the use of techniques such as audiometry;
7. Benchmarking – where the performance of an organisation in certain areas of health and safety iscompared
with that of other organisations with similar processes and risks.
81
8
4
4
March 2010; 3
December 2010; 11a
December 2010; 11b
Identify:
(a) FOUR active
(proactive); (b) FOUR
reactive means by
which an organisation
can monitor its health
and safety performance.
Active means:
1. Inspections – regular scheduled activities identifying existing conditions and comparing them with agreed
performance objectives;
2. Surveys – which focus on a particular activity such as manual handling or workers’ attitudes towards safety;
3. Audits – involving a comprehensive examination of all aspects of an organisation’s health and safety
performance against stated objectives;
4. Sampling – which targets specific areas of occupational health and safety such as unsafe work practices;5. Tours – unscheduled workplace checks on issues such as housekeeping or the use of personal protective
equipment;
Reactive means:
1. accident and ill-health statistics and reports;
2. incidents of reported near-misses and dangerous occurrences;
3. Property damage;
4. Actions taken by the enforcement authorities;
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5. The number of civil claims;
6. Analysis of absences and lost time; complaints by workers
83
6
6
6
September 2010; 2b
March 2009; 7b
September 2012 : 2a
Outline the factors to beconsidered when
making an assessment
of first-aid requirements
in a workplace.
1. The number of trained first-aid personnel and first-aid facilities available
2. The size of the organisation; the distribution and composition of the workforce including the special needs of
workers such as trainees, young workers and the disabled;
3. The types of hazard and level of risk present;4. The past history of accidents and their type, location and consequences;
5. The proximity of the workplace to emergency medical services;
6. The special needs of travelling for remote or lone workers and the provision of personal first aid kits or
mobile phones;
7. The need to train the first aid personnel in special procedures;
8. The ability to provide continued cover over different shifts and for sickness, leave and other absence;
9. Comparison of the facilities provided with those required by law.
84 8 December 2010; 7
Outline factors that
would determine the
frequency with which
health and safety
inspections should be
undertaken in a
workplace.
1. Compliance with statutory and regulatory requirements and International Labour Organisation (ILO)
guidelines;2. The nature of activities undertaken at the workplace and their associated level of risk;
3. The distribution of the workforce which could include vulnerable members such as the young and/or
disabled where high standards of health and safety would have to be maintained;
4. The results from previous inspections and audits and the company’s record of compliance with established
standards;
5. Recommendations made following risk assessments;
6. Records of accident history and the outcomes of accident investigations;
Records of enforcement action taken or advice given by the enforcement authority;
7. The introduction of new equipment, processes or safe systems of work;8. Manufacturers’ recommendations and requirements from insurance companies;
9. Outcome of consultation with or as a result of complaints from workers.
854
4
September 2009; 3a
March 2008; 9a
Explain how accident
data can be used to
improve health and
safety performance
within an organisation.
Accident data could be used to identify trends and problem areas and give the opportunity for remedial
action; to enable improvement in resource allocation; to make comparisons with others; to inform and stimulate
discussion at joint consultation meetings with the workforce; to identify the costs of accidents and to set new targets
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864
4
September 2009; 10a
September 2012 :2b
Outline the role of
workplace health and
safety inspections.
1. A workplace inspection is a general examination of health and safety performance at a particular point in
time. It demonstrates management commitment to health and safety.
2. it helps to identify workplace hazards; implement immediate corrective action where possible; to ensure
compliance with the law and with laid down standards;
3. It also helps to recommend improvements and further controls when these are seen to be necessary;
4. it serves as a means to observe employee behaviour, for example, in the use of personal protective
equipment; and to listen to and consult with workers on health and safety issues;
5. It provides opportunity to review previous findings and recommendations and to provide a summary report
to individual managers on standards in their areas of control
872
2
September 2009; 10b
September 2012 :2b
Give TWO strengths of
using a checklist when
carrying out an
inspection.
1. Using a checklist to complete a health and safety inspection of a workplace enables prior preparation and
planning to be made so that the inspection is structured and systematic;
2. Reduces the chance that important areas or issues might be missed;
3. Provides an immediate record of findings on a pre-defined template
Ensures a consistent approach by those carrying out the inspection;
4. The checklist cab be easily adapted or customised for different areas; and provides an easy method forcomparison and audit.
882
2
September 2009; 10c
September 2012 :2b
Give TWO weaknesses
of using a checklist
when carrying out an
inspection.
1. Over reliance on a checklist may lead to a blinkered approach by “inspectors” with the possibility that
significant risks might be missed;
2. The checklist may not be reviewed and updated to account for changes to work processes or equipment;
3. Inspections may become routine with no follow up questions being asked;
4. The system/checklist may be too objective and restrictive with no scope for peripheral issues to be
considered;
5. Untrained persons might be tempted to conduct inspections and that the procedure is subject to human
error and/or abuse
89 3 September 2009, 11a
Identify THREE types of
emergency in the
workplace that may
require the evacuation
of workers.
1. Fire or explosion,
2. Accidental release of toxic chemicals or gases,
3. Bomb alerts or other terrorist activities,
4. Weather related emergencies (Storm, Floods, Huricanes)
5. Earthquakes.
90 5 September 2009; 11bExplain why it is
important to develop
1. The need to comply with legal requirements;
2. The need to be prepared for foreseeable emergencies;
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emergency procedures
in the workplace.
3. The need to ensure the safety and protection of the workers including those dealing with the emergency,
and to assist the safe evacuation of persons including those with specific needs such as visitors and the
disabled;
4. To provide information on the action to be taken, not only by workers but also by neighbours and others
who might be affected by the emergencies such as in a shared or joint occupancy premises;
5. To allocate specific responsibilities to certain workers in the event of an evacuation being necessary;
6. To be able to mitigate the effects of adverse events and to restore the situation to normal;
7. To ensure the procedures are made available to any relevant emergency services and to ensure business
continuity
91 8 March 2009; 5
Give the reasons why
hazards to the health of
workers may not be
identified during aworkplace inspection.
1. The nature of the hazard may not be well understood as for example with those arising from contact with
biological agents;
2. Lack of measuring equipment such as for noise;
3. The effects may be chronic rather than immediate;
4. The hazard not being visible as with certain gases or that arising from radiation;
5. Unwillingness of individuals to admit there are problems with their health;6. Health is given a low priority in the organisation;
7. The person carrying out the inspection concentrating on the more immediate and often safety hazards;
8. Lack of competency of the inspector
922
2
March 2009; 7a
September 2010; 2a
Identify TWO main
purposes of first-aid
treatment.
1. The preservation of life and/or the minimisation of the consequences of injury until medical help is obtained
2. The treatment of minor injuries that would not receive or do not need medical attention.
3. First aiders are have the basic role to preserve life, preserve deterioration and promote recovery.
93 8 March 2008; 10
Identify FOUR types of
emergency that would
require an organisationto have an emergency
procedure.
(b) Explain why visitors
to a workplace should
be informed of its
emergency procedures.
1. Fire or explosion,
2. Accidental release of toxic chemicals or gases,
3. Bomb alerts or other terrorist activities,
4. Weather related emergencies (Storm, Floods, Huricanes)
5. Earthquakes
b. So that in the event of an emergency they know how to react accordingly and calmly so that they don’t put workers
at higher risk or cause greater obstruction. The organization has a moral responsibility to keep the visitors safe plus it
is their duty of care by law.
Investigating incidents (4.2)
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Recording and reporting incidents (4.3)
Health and safety auditing (5.1)
94 8 December 2012: 7
Give the meaning of the
following different types
of incident AND identify
a relevant example for
EACH: Injury, Ill-heal,
Dangerous Occurrence
& Damage Only
1. Injury Accident is an unplanned , unwanted event that leads to a personal injury
2. Damage only accident is an unplanned , unwanted event that leads to a damage of equipment or property
3. Work related ill health is a disease or medical condition caused by a person’s work e.g. noise induced
hearing loss
4. Dangerous occurrence are events that have to be reported to relevant authorities by law even though no
injury or ill health may have resulted. E.g – failure of the load bearing part of a crane.
95 2 June 2010; 10a
A workplace accident
has occurred and an
investigation is to take
place. Give the meaning
of the term ‘immediate
causes’.
The immediate causes of an accident are physical symptoms which can be seen or sensed such as unsafe acts by
individuals or unsafe conditions in the workplace.
96 2 June 2010; 10b
Give TWO examples of
immediate causes that
could have
contributed to a
workplace accident
1. Failure or breakdown of equipment
2. The use of incorrect tools and the involvement of incompetent or unauthorised personnel
3. The failure to replace guards on machinery;
4. Failure to wear personal protective equipment
5. Poor standard of housekeeping.
97 2 June 2010; 10c
Give the meaning of the
term ‘underlying (root)
causes’
Underlying/root cause refers to failures in the management system or lack of management control.
98 2 June 2010; 10d
Give TWO examples of
root causes that could
have contributed to a
workplace accident.
1. Failure to complete risk assessments and introduce safe systems of work;2. Inadequate procedures for routine maintenance operations;
3. Poor and inadequate level of supervision; a failure to provide an acceptable level of training for operations
where competence was required; and a failure to recognise and manage the presence of stress in
operatives.
99 8 March 2010; 7
A machine has leaked
hot liquid into a work
area. No-one has been
1. The investigation of ‘near-miss’ incidents and the identification of their underlying causes might allow
preventive action to be taken before something more serious occurs.
2. It also gives the right message that all failures are taken seriously by the employer and not just those that
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injured. Outline reasons
why it is important for an
organisation to
investigate ‘near miss’
incidents.
lead to injury
3. It allows for greater understanding of the deficiencies in existing management systems such as risk
assessments and safe systems of work can be identified and rectified.
100 8 March 2010; 9
Outline reasons why an
organisation should
review its health and
safety performance.
• To find out if the organization is on target and if not, to identify the reason
• To set out what should be done changed to continually improve. For eg. What can be done if there were risk that
were not properly controlled.
• Review is necessary, because monitoring is an essential part of management system.
• Reviews are a requirement of ISO certification, an accreditation to a management system such as OHSAS 18001
101 2 September 2010; 8a
Explain the meaning of
the term ‘health and
safety audit’.
A health and Safety Audit is a systematic critical examination of a health and safety management system, involving a
structured process for the collection of independent information with the aim of assessing the effectiveness and
reliability of the system, identifying its strength and weaknesses and suggesting corrective action when this was
thought to be necessary
102 4 September 2010; 8b
(b) Identify the
advantages of:
(i) an internal auditor;
(ii) an external auditor.
In carrying out a health
and safety audit.
The possible advantages of using an internal auditor for a safety audit would include familiarity with the workplace,its tasks and processes and an awareness of what might be practicable for the industry; ability to see improvements
or a deterioration from the last audit; familiarity with the workforce and an individual’s qualities and attitude;
The workforce might be more at ease with someone who was part of the organisation; and an audit which was
relatively less costly and easier to arrange.
An external auditor on the other hand is more likely to possess the necessary auditing skills and credibility; will not
be inhibited from criticising members of management or the workforce; is more likely to be up to date with legal
requirements and best practice in other companies and will view the organisation’s performance through a fresh pair
of eyes.
103 3 September 2010; 8c
Outline why the audit
findings should be
presented to the senior
management of an
organisation.
They have the authority both to require appropriate action to be taken and to authorise the resources that might be
necessary;
To enable them to demonstrate leadership and commitment from the top;
To enable them to give praise or reward where this has been earned but also to take disciplinary action against
workers in cases where this is thought to be necessary;
To enable them to consider and reset their goals and objectives for the future and to comply with their personal
responsibilities either under legislation or under international standards and best practice
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104 8 September 2010;9
Identify the information
that should be included
in an accident
investigation report.
The personal details of the injured person including his/her work history and training records; the date, time and
location of the accident and whether it was reportable or not; the nature and type of injury sustained; a description of
the activity that was being carried out at the time of the accident; the immediate and root causes of the accident;
an assessment of any breaches of the legislation that have been committed; the names of witnesses to the accident
and their statements; any relevant drawings and photographs; recommendations for the remedial action that should
be taken to prevent a recurrence and an estimation of the cost implications of the accident for the organisation.
105 4 December 2010; 5a
Identify FOUR reasons
why accidents should be
reported and recorded
within a workplace.
1. The implementation of initial action such as the provision of first aid and the preservation of the accident
scene;
2. To enable an investigation to be carried out to prevent a recurrence
3. To identify weaknesses in the safety management system;
4. To aid the compilation of accident statistics and the identification of trends providing some measure of
health and safety performance;
5. To meet the national reporting requirements and/or company rules;
6. For use in civil claims or to satisfy insurance requirements;
7. To help in the identification and reduction of loss; and to inform the review of risk assessments.
106 4 December 2010; 5b
Outline factors that
might discourage
workers from reporting
workplace accidents.
ignorance or lack of understanding of the reporting procedures if such procedures did in fact exist;
A culture of non-reporting often enforced through peer pressure;
A reluctance to lose time from the job in hand; the possibility of retribution by management; to preserve the
company’s or department’s safety record particularly when an incentive scheme is in operation; to avoid receiving
first aid or medical treatment for whatever reason; overcomplicated reporting procedures and an aversion to form
filling and apathy caused by lack of obvious management response to earlier reported accidents.
1078
8
September 2009; 8
March 2008; 8
Outline the immediate
AND longer term actions
that should be takenfollowing an accident at
work that has caused
serious injury to a
worker.
isolating services and making the area safe; administering first aid treatment and contacting the emergency services;
informing the next of kin and offering counselling and support; notifying the regulatory authority if appropriate;
collecting initial evidence such as photographs and sketches and the names of witnesses; setting up theaccident investigation team and investigating the accident; determining the root and underlying causes of the
accident; making and implementing recommendations to prevent a recurrence of the accident and ensuring feedback
is provided to the workforce; collecting evidence to be used in any possible litigation following the accident and
managing the provision of information to the media.
108 8 March 2009; 1a
Outline the key features
of:
(i) a health and safety
A workplace inspection involves the straightforward physical inspection of a workplace, and/or the activities or
equipment within it. It is carried out by supervisors and/or safety representatives at regular intervals and checklists
are often used. The inspection looks for unsafe acts and conditions and results in a short report of its
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inspection;
(ii) a health and safety
audit.
findings suggesting remedial action that should be taken.
A safety audit, on the other hand, is a systematic critical examination of an organisation’s health and safety
management system, involving a structured process including the use of a series of questions and the examination
of documentation, to collect independent information with the aim of assessing the effectiveness and reliability of the
system and suggesting corrective action when this is thought to be necessary. It is carried out by trained auditors,
who may be internal or external to the organisation.
109 12 March 2009; 1b
Explain how the findings
of an audit may be used
to improve
12health and safety
performance
The findings of a safety audit may be used in a number of ways to improve health and safety performance such as:
identifying strengths and weaknesses in the management system; identifying compliance and non-compliance and
the reasons for the latter thus informing and enabling remedial actions; enabling comparison and benchmarking with
other similar organisations; assisting with the allocation and prioritisation of resources; communicating its findings to
management and staff and so giving an indication of the organisation’s commitment to health and safety and finally,
by means of subsequent audits at regular intervals, assisting in the continual improvement of the management
system.
110 4 March 2009; 11a
Outline why an
organisation should
have a system for the
internal reporting of
accidents.
For the compilation of accident statistics and the identification of trends;
To satisfy legal requirements;
To aid investigation and prevent a recurrence or to identify weaknesses in the safety management system;
For use in civil claims or to satisfy insurance requirements;
To help in the identification and reduction of loss; and to inform the review of risk assessments
1114
4
March 2009; 11b
December 2010; 5b
Identify the reasons why
workers might not report
accidents at work.
The employee may not be aware of the companies reporting procedure. Peer pressure from other employees or
family and not willing to take time off work. The fear of getting blame from management. To keep the department’s
safety record clean or low especially if there is an incentive scheme. To avoid receiving any medical treatment or
first-aid for any reason. The reporting procedure can be over-complicated or too tedious so it discourages
employees. Lack of involvement from managers and having no responses to previously reported incidents.