ncm-107 (report ppt.).odp

8/10/2019 NCM-107 (Report ppt.).odp

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- Likert Scale a psychometric scale

commonly in+ol+ed inresearch using

-uestionnaires" A .+e /$0 scale measurement

tool to determine the le+el o!

agreement and disagreemento! the respondent to a set o!-uestions that could be

ob1ecti+e or sub1ecti+e in


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The !ormat o! a typical .+e le+elLikert item is,

&" Strongly disagree2" 3isagree)" Neither agree or disagree

4" Agree$" Strongly agree


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- Linking Pin Model is the concept o! the idealork relationship o! aorkers in an organization"

Likert uses the concept o!5!amily6 to characterize thedesirable social interaction

that should occur beteendi7erent ork units"


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In this model% he encouraged

strong personal relationsbeteen ork units abo+eand belo management to

achie+e an e7ecti+eorganization"The model belo presents an

organization as a number o!

o+erlapping ork units inhich a member o! a unit isthe leader o! another unit"


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Steering8roup

A # 9 3

3epartment : ;unction Teams A


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? Superior has no trust andcon.dence in sub@ordinates"

? 3ecisions are imposed on the sub@ordinates

? It has no teamork andcommunication"

? oti+ation is based on threats"

2. Benevolent-Authoritative? Responsibility lies at the

managerial


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le+els but not at the loer le+els o!

the organizational hierarchy? Superior has condescendingcon.dence and trust in thesub@ordinates"

? 3ecisions are imposed on thesub@ordinates"

? Teamork and communication is

+ery little"? oti+ations is based on reards"


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)" Consultative

? Responsibility is spread idelythroughout the organizationalhierarchy"

?Superior has substantial but notcomplete con.dence in sta7

associates"? 3iscussion and management

ill constructi+ely used thesubordinates ideas andopinions"


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? ;air amount o! teamork and

communication takes place+erticaly and horizontally"? oti+ations is not only based on

reards but also o!

in+ol+ement in 1ob"4. Participative? anagement ha+e complete

con.dence in theirsubordinates:employees"


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? Responsibility !or achie+ing the

organizational goal is ide spreadthroughout the organizationalhierarchy"

? 3iscussions about 1ob related issuestakes place regularly ith thesuperior and the subordinates"

? *igh le+el o! teamork andcommunication are present"? 3ecision@making is ell integrated


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throughout the organization ith !ull

in+ol+ement o! sta7 associates"9omparison o! !our system ith oneanother is based on certain

organizational +ariables% hich are,+ Leadership process+ oti+ational process

+ 9ommunication process+ 3ecision@making process


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+ 8oal@setting

+ 9ontrol processes

Ad+antages o! Likert SystemBC Das able to -uanti!y the results o!

the ork done in the .eld o!group dynamics"

C *elped in measurement o! the

5so!t areas6 o! management %such as T!ST A"#C$MM!"%CAT%$".


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According to 3r" Rensis Likert% the

nearer the beha+ioralcharacteristics o! an organizationapproach system 4

ncm-107 (report ppt.).odp

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