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TheBridgewater Community
NEWS
Membership Counter
900 9 9 1
Issue 10 November 2015
Newsletter for members of Bridgewater Community Healthcare NHS Foundation Trust.
CELEBRATING SUCCESSRead about Palliative Care Nurse Pauline Hatchard who is celebrating on the internationalstage and IV Therapy Nurse Pam McGrail who is blazing a trail for her profession
We have actively engaged our public and staffgovernors in the development of our strategyand I am delighted to welcome our newGovernors to Bridgewater. Every one of ourGovernors brings a welcome and refreshingperspective to our business and activelypromotes the interests of the members theyrepresent.
We are delighted to be reporting in this latestedition on the significant investment by ourcommissioners into the Urgent Care Centre atWidnes. The additional staff and facilities willgreatly benefit people living in the Widnesarea, and beyond.
As we approach the winter it is important thatwe all do as much as we can to divertunnecessary attendances at our accident andemergency departments. We are all only toowell aware of the challenges posed by winterto those living with long term healthconditions. The more we and our colleaguescan do to promote the message of the righttreatment, at the right time, in the right place,the better it is for all of us.
There are many things to improve our overallhealth and well-being. I would urge all of youaged 65 plus, those suffering with a long termhealth condition and pregnant women to gettheir flu jab.
As this will be the last edition of our newsletterin 2015, I will take the opportunity of wishingyou a happy and healthy New Year. I lookforward to meeting more of our members inthe next year.
In this issue
Page 2 November 2015
Page 2
Message from the
Chair/Chief Executive.
Page 3
Results of Bridgewater
elections.
Page 4/5
Spotlight on Services.
Page 6
Compliments and
Comments.
Page 7
Annual Public
Meeting.
Page 8
Bridge Builder.
Page 9
Celebration of Success.
Page 10
Bridgewater opens
new Urgent Care
Centre.
Page 11
New Members.
Page 12/13Making a Difference.
Page 14/15
Patient Choice and
Nominatioin form.
Harry Holden
Chairman
Colin Scales
Chief Executive
TheBridgewater CommunityNEWS
Membership Counter
900 9 9 1
Issue 10 November 2015
Newsletter for members of Bridgewater Community Healthcare NHS Foundation Trust.CELEBRATING SUCCESSRead about Palliative Care Nurse Pauline Hatchard who is celebrating on the international
stage and IV Therapy Nurse Pam McGrail who is blazing a trail for her profession
Welcome to the latest edition ofthe Bridgewater membernewsletter.
In this edition we celebrate theachievements of our staff on the nationaland international stage. As ChiefExecutive it gives me great pleasure toread about the work our staff are doingin our communities and what a hugedifference they are making to peopleslives.
Clinicians Pauline Hatchard and PamMcGrail - page nine - have taken it uponthemselves to use the resources at theirdisposal to improve the physical andmental health and well-being of theirpatients. They have both thoughtdifferently and pursued an innovationand their patients are reaping therewards.
It is rewarding to know these twoclinicians are flying the Bridgewater flagand I feel a great sense of pride beingChief Executive of an organisation thatencourages and supports innovation.
In this edition we also report on ourannual public meeting. This eventprovides the Bridgewater Board and ourGovernors with the opportunity to meetwith our staff, members and partners.
It was a great privilege speaking withpeople and hearing about their extremelypositive experiences of being treated byand working with our staff.
Our ambitions for the future are verymuch tied up with those of our partners.We all share a common goal to improvehealth and well-being, tackle theinequalities within our communities andensure the services we provide are thosemost needed by the communities weserve.
As an organisation covering a significantgeographical footprint we are very muchaware that one size does not fit all and inthe course of the next 12 months we willbe working very closely with ourcolleagues in the voluntary and statutorysectors to make sure what our cliniciansare doing is wanted and needed by thecommunities they serve.
Message from the Chair/Chief Executive
November 2015 Page 3
OUR GOVERNORS ARE: Public: Borough of St Helens –Peter Appleby, Rita Chapman,Derek Maylor, Geoff Almond.
Public: Borough of Halton – DianeMcCormick, Dave Oldham, Vacancy.
Public: Borough of Warrington – Scott Baron, Paul Mendeika, Jean Bullock, Alan Guthrie.
Public: Borough of Wigan – John Prince, Gary Young, MickTaylor, William Griffiths, Vacancy.
Community Dental – Irene Deakin.
Rest of England – Sue Irvine.
STAFF: Doctors/Medical – Dr Deb Mandal.Nursing & Midwifery - Helen Case,Corina Casey Hardman, KarenWorthington. Dental – Dr AngelaAkers. Clinical Support Staff –Vacancy. Allied Health Professionals– Steven Lowe, Vacancy. NonClinical Support staff (includingmanagerial and administrativestaff) - Vicki Morris.
PARTNER GOVERNORS: Peter Lloyd Jones- Halton Health &Well-being Board, Cllr JudithGuthrie – Warrington Health &Well-being Board, Cllr Nigel Ash –Wigan Health & Well-being Board ,Cllr Joe Pearson – St Helens Health& Well-being Board.
We are delighted to welcome a new cohort of publicand staff governors.
YOUR VOICE in Bridgewater
The recent Bridgewater electionsresulted in a total of seven new publicgovernors and two staff governors.They will join our existing governors toprovide you, our members, with a voicein the organisation.
Our Council of Governors is made up ofstaff and public constituencies and wehave four partner governors who aremembers of the Health and Well-beingboards of the boroughs we serve.
Bridgewater would like to thank all it'smembers public & staff for voting in ourelections and extends thanks to allgovernors past & present for their workon behalf of the Trust
The Chair of our Council is Harry Holdenwho is Chair of Bridgewater and ourlead governor is John Princewhorepresents the Wigan constituency.
In addition we have a representativefrom the higher education sector Jeanette Gray and the voluntary sector - Alison Cullen, Chief Officer atWarrington Voluntary Action.
Lead Governor John PrinceSteven LoweVikki Morris
Angela Akers
Diane McCormick
Derek Maylor
Jeanette Gray
Mick Taylor Gary Young
Q. What is thefunction of yourservice?
A. We provide expert adviceand guidance to all staff andservice users across theBridgewater footprint. Thismay include verbal and writtenguidance. Our aim is to preventinfection not just control it. Weaudit, educate and supportbest practice. Whilst weprovide guidance via our webpage, we aim to offer verbaladvice as soon as it isrequested.
Spotlighton ServicesInfection & Prevention Control Team
Q. Where are youbased and who arethe key contacts forthe service?
Q. How do you workwith other servicesacross Bridgewater?
A. We try to meet regularly withmanagers and staff groups but aswe are a small team this is achallenge so we ensure ourBridgewater web page is up todate and produce a newsletterfor staff. The cornerstone of bestpractice in infection prevention isgood hand hygiene practice sowe work with staff to recognisethe importance of this throughour Essential Steps programme.
It may seem like we go on abouthand hygiene but we know thatthe evidence shows that whenhealthcare workersdecontaminate their handsproperly there is a markedreduction in avoidable infection.
A. We are based at:
SPENCER HOUSE, DEWHURST ROADBIRCHWOOD, WARRINGTONWA3 7PG.
Please contact:Peter MorganTelephone 01925 867711Mobile: 07554 330980Email: [email protected]
Page 4 November 2015
Keeping Infectionat BayOur latest edition of Spotlight onServices, is on the Bridgewater
Infection and PreventionControl Team, based atSpencer House,Warrington. This teamof nurses talk about thesupport and advice theyprovide across the Trustand the role they play inthe Trust’s approach toensuring patient safetyis a priority.
Q. Who are yourpatients?
A. Anyone who accesses theTrust’s services are our patients,from the very young to theolder population - infectiondoesn’t discriminate.
Peter Morgan
November 2015 Page 5
A. The team can only take creditwhen we all prevent infections,so the greatest achievement wasa Trust-wide achievement -having no MRSA blood steaminfections for two years! Let’skeep this up and transfer thisachievement to other avoidableinfections such as urinary tractinfections.
A. The greatest challenge istime! As we are a small team wecannot be everywhere at once,so trusting staff to do everythingthey can to prevent infection isparamount. We therefore needto ensure that our guidancedocuments are understandableand to the point, staff feedbackwill help us with this.
The most rewarding aspect ofthe work is supporting staff andpatients in preventing thespread of infections in the firstplace, however, not all infectionsare avoidable so being able toeducate staff and patients thathave a serious or new infectionand reduce anxiety can berewarding in itself.
A. Most of us have been taughtthe basics of good personal andenvironmental hygiene to helpprevent infection, butunfortunately because we havebecome used to the idea thatwe need bigger and strongerdrugs and chemicals to kill bugs,we forget this knowledge.Therefore, a good skill for aninfection control nurse is theability of ‘putting a new spin onan old topic’. The other talentsyou need are an intuitivenature, good observation skillsand a friendly personality (wehope we have plenty of thelatter!).
Q. What has beenthe biggestachievement of theservice over the pastyear?
Q. What skills arerequired to work inthis service?
A. We really just want staff toknow that we are here tosupport the reduction inavoidable infections and the onlyway we can do this is for staff tocontact us as soon as they feelthey need help in managinginfection risks. Staff are notexpected to know everything -we don’t! We will always ensurethat staff are adequately advisedand supported in the correctsteps they need to protectthemselves and their patients -but this means chatting with us.
Q. Is there anythingabout your servicethat you want otherBridgewater staff toknow about?Q. What are the
most challenging andrewarding aspects ofworking in thisservice?
A. That the team are onlyinterested in hand hygiene audits.We work with our partners inhospitals and communities toreduce inappropriate antibioticprescribing and supportvaccination campaigns such theseasonal influenza programme.But we will never be apologeticfor going on about washinghands!
Q. Is there a mythabout your servicewhich you would liketo dispel?
A. To listen to staff needs andbe supportive. Infections can beavoided, in most cases, butunless you are approachablestaff will not come to you forhelp, so everyone loses!
Q. What advicewould you give to anew employee inyour service?
A. When a patient gets aninfection that was avoidablethis is an insult to the care givenand no staff member needs tocarry the burden of feeling theywere in some way responsible.Our service is essential as ourmain aim is educate and adviseand also to help build staffconfidence in infectionprevention. Infections are notgoing away so neither are we!
Q. Please sum upwhy your service isso essential?
Compliments and Comments...
WHAT YOU SAY
Page 6 November 2015
“Thank you so much fromthe bottom of our heartsfor all that you did for ourlovely mum. You gave hersuch wonderful care andbecame a great friend toher as well as a nurse. Formum her independencewas paramount and beingable to stay at homemeant the world, and youmade that possible. Yougave comfort andassurance, as a family weneeded. God bless.”
CLINICAL CONNECTIONPOINT, ST HELENS
IN THIS EDITIONWE FEATURESOME OF THE
COMMENTS ANDCOMPLIMENTSRECEIVED BY OUR STAFF.
“To all the wonderful staff. Thank you all so much for the lovely care you have given to my mum.You have all worked so hardto get her better. Thank youagain.”
NEWTON COMMUNITYHOSPITAL – INPATIENT
“The customer service wasexcellent.”
LEIGH WALK IN CENTRE
“I can’t thank you enoughfor the care you havedelivered to me during mystay in Padgate House.Each and every member ofstaff has been so caringand professional. I haveenjoyed the food, activitiesand most of all thecompany of such lovelystaff.”
WARRINGTONINTERMEDIATE CARE
“Had my podiatryappointment this morning,just a quick E mail to thankstaff for their assistance inthis matter. I would like toadd, the young lady who theappointment was with wasvery helpful, professionaland polite. Thanks again.”
PODIATRY- WIGAN
“Just a few lines to thank you and your staff from Chandler
House. The service, theunderstanding, themeticulous care andconsistent high standardsmust be among the best inEngland ….I have neverbeen so assured by folks inthe NHS. Simply brilliant.”
DISTRICT NURSING, WIGAN
“I would like to say what alovely service I had fromWarrington IV nurses.WOW, what a lovelybunch of women / menyou have on your books.So professional but caringat the same time. Thanksfor my service offered,much appreciated.”
IV THERAPY, WARRINGTON
November 2015 Page 7
We were delighted to meet thestudents and hear of their successon the horticultural andconservation fronts and celebratedtheir success in securing funds fromour community trust fund – BridgeBuilder.
Indeed, the organisation as awhole was in a celebratory moodand throughout the event. Ourattention was drawn to the successof our staff in securing therecognition of their colleagues andpeers on the national, regional andinternational stages.
We were reminded by Chiefexecutive Colin Scales andChairman Harry Holden that it wason November 1, 2014 that Monitorgranted the organisationFoundation Trust status. At thetime it was one of the firstcommunity trusts in the country tosecure Foundation Trust status .
Both Colin and Harry paid tributeto the hard work of our staff thatsee an average of 9,400 patientsevery day. In 2014/15 we recordeda staggering 2,373,472 contactswith patients. Our walk in centrestaff in Leigh, Widnes and StHelens, saw 125,383 patients andour clinicians at NewtonCommunity Hospital treated 345in-patients.
Covering the boroughs of Halton,St Helens, Wigan and Warringtonwhere we provide a range ofcommunity services includingdistrict nursing, physiotherapy,health visiting, phlebotomy andpodiatry to name but a few. Weare also responsible for theprovision of specialist communitydental services in the boroughs ofTameside, Glossop, Bolton andWestern Cheshire.
Our Council of Governors paidtribute to all the hard workundertaken by staff at all levels ofthe organisation in supporting theorganisation’s development andgrowth during the past year andhighlighted the significantcontribution they have made tothe organisation’s development inthe past 12 months.
As a body, the governors havemade a significant contribution inrecruiting new members,inspecting our health centres andclinics, sitting on recruitmentpanels, representing the views ofyou, our members, at Board andkey committee meetings.
They have also met with ourclinicians working in many of ourhealth centres and clinics and haveseen for themselves how muchtheir skill and professionalism isvalued. As an organisation we
were delighted to record theresults of the Friends and FamilyTest….a massive 99 per centexpressed their satisfaction withthe care and treatment theyreceived from Bridgewaterclinicians.
We were named winners of the2014 Health Service Journal –‘Managing Long Term Conditions’award and in 2015 we introduceda wider choice of treatment roomclinics and worked with ourpartners in the borough at datasharing solutions to make ourpatients’ journey through healthand social care less onerous.
Our own Bridgewater staff wereon hand throughout the dayoffering blood pressure checks,oral health promotion advice andhighlighting the work our PatientPartners have done to developservices in the communities weserve.
We hope you will join us next yearfor what we hope will be our mostsuccessful annual public meetingto date. This event provides uswith a great opportunity to meetwith our members, introduce youto our clinicians, our Board andgovernors – the details of thisevent will be published in the nextedition of the newsletter.
A GROUP of students from Golborne HighSchool stole the show at Bridgewater’sannual public meeting.
Annual Public MeetingStudents steal the show
Page 8 November 2015
BREAKDANCING, buddying, budding footballprowess and a blossoming conservation andhorticultural scheme have all benefitted fromBridgewater’s Bridge Builder charity.
In September, we awarded four local groups /organisations cash to support the hard work theyare doing in their local communities to promotehealth and well being.
Among those successful recipients are the UC Crewbased in St Helens, which is a youth groupeducating young people about leading a healthierlifestyle using break dancing, graffiti and Djing as aplatform to change the community.
The ‘Buddy Up’ Befriending Programme atWarrington Youth Club encourages disabledyoungsters from across the borough to make newfriendships with their peers aged between sevenand 25.
The fund has also bought a training strip forWinstanley Warriors U11’s football team and hasmade a contribution to the work of students atGolborne High School that are actively promotingthe benefits of being and working outdoors andgrowing their own produce.
The Golborne and Lowton Co- operative Trust,GoalCo, based at Golborne High School grow seedsand crops in the greenhouse which they plan tomake into healthy soup for school dinners and serve to their local community.
All of the schemes were successful in securingfunding from the charity as all are striving to makea significant and positive difference to thecommunities in which they live and work.
Together the schemes support the charity’sambitions to award grants to projects that candemonstrate an immediate impact on the widercommunity and improves people’s physical andmental health and well-being.
The next funding round will run in 2016. For further information on whether you’re eligibleto apply visit www.bridgewater.nhs.uk/bridge-builder/how-to-apply
Contact us by Email [email protected] or by telephone on 01942 481055.
You can also follow us on Twitter at BridgeBcharity.
Bridgewater rewards theenergy and enthusiasm ofour communities
November 2015 Page 9
The compassion and insight of Bridgewater Nurse Pauline Hatchard has been recognised by her peers on the international stage.
Pauline is a Clinical Nurse Specialist in the MacmillanPalliative Care Team based at Halton Haven Hospice inRuncorn.
In September this year she was awarded a prestigiousInternational Innovation Award in recognition of herresearch into the effects of bereavement which led to anew “Men’s Shed” facility in Runcorn.
Pauline was named as winner of the 2015 InternationalJournal of Palliative Nursing -IJPN- Innovation Awards.She was nominated for the significant achievements ofher research into the experiences of 10 bereaved men.
Her findings were instrumental in securing funding fromthe Department of Health for a Men’s Shed in the groundsof Halton Haven Hospice.The “shed” was purpose-builtand designed to give some direction to men who havebeen bereaved or are caring for relatives suffering from alife limiting illness and are soon to be bereaved.
It provides workshop facilities and activities for men aswell as a route into support services. Her research haslooked at how men coped following the death or theirspouse or partner and how they commonly experiencedisolation.
“It was fantastic to win such a prestigious award,” saidPauline “It has given me the opportunity to tell otherpeople working in palliative and end of life acre aboutmy research into bereavement and how in halton wehave turned theory into practice.
“I hope the recognition of our achievements withpartners in halton may lead to other similar projects toreduce isolation among recently bereaved men.”
For Pauline this is the second award for “Men’s Shed” In2014 she was the winner of Bridgewater’s OutstandingContribution to Innovation category.
Well done Pauline – much deserved recognition.
Community IV therapy nurse Pam Mc Grail has becomethe first community nurse in the country to offer aunique, medical device called the POWERWAND attheir local health centre or clinic.
Pam works for Bridgewater’s community intravenoustherapy team in St Helens and Knowsley and her use ofthis modern technology, previously only available inhospitals, means that IV therapy patients can receivetheir medications via a line which allows blood samplesto be drawn and medications to be administered.
The insertion of the device is also quicker and morecomfortable for patients and, unlike a cannula in theback of the hand, it can be inserted into the upper armwhere it is less obvious and intrusive to daily life.
Pam carries out the procedure to insert thePOWERWAND using a portable ultrasound device at aclinic close to a patient’s home so they might gostraight home and receive therapy through the devicefor weeks to months and also have their bloodsmonitored.
“We have used the device on many patients and havefound it useful in cases where patients are prescribedtherapy for more than two weeks or for those whohave poor veins as it reduces the need to use needlesmultiple times.”
Patient Paul Glover from St Helens, said: ”Havingtreatment at home is much better for me than havingto stay in hospital as I have four children so need to beable to go out to work. The POWERWAND is so muchbetter than the cannulas I have had in my arm before.Not only was it able to be left in place for nine weeksafter being inserted by a nurse at a local clinic, but itwas placed high up on my arm so didn’t interfere at allwith my work operating machinery.”
The POWERWAND is manufactured by Access Scientificin the USA and distributed in the UK by PFM MedicalLtd. PFM Medical’s Clinical Educator in Vascular Access,Alan Martin, said: ”Pam’s introduction ofPOWERWAND placement in the community is a majorbreakthrough.“
Nurses blazing a trail fortheir professions
Page 10 November 2015
Bridgewater opens new UrgentCare CentreA new Urgent Care Centre,which offers a range of healthservices for local peoplewithout the need for anappointment, has opened inWidnes.
Widnes Urgent Care Centre isbased at The HealthcareResource Centre on CaldwellRoad and is run byBridgewater CommunityHealthcare NHS FoundationTrust in partnership withHalton Clinical CommissioningGroup.
The centre is open between 7am to10pm, seven days per week, 365 daysper year. No appointment is necessaryand patients can be treated for arange of minor ailments, illnesses andinjuries that require urgent attentionbut are not critical or life threatening.
The centre, previously known asWidnes Walk-in Centre, has beengiven a modern and contemporaryrenovation and offers new andextended services such as x-ray forfracture screening and ultrasound forDeep Vein Thrombosis (DVT)screening. It also has a doctor on site8am to 10pm, seven days a week, andhas employed additional specialistchildren’s nurses.
A free car park has also opened to thepublic opposite the rear of thebuilding and a dedicated children’scooling room will open in the centrein the next few months for childrenwith fevers.
Andrew Wilson, an Nurse Clinician atWidnes Urgent Care Centre said:“Bridgewater is extremely proud ofthe new facilities and servicesavailable for our patients. The doors
of Widnes Urgent Care Centre areopen 15 hours a day, seven days aweek to help treat a variety of minorconditions and ease the pressures onour local Accident & EmergencyDepartments. We aim to see patientsas quickly as possible with currently95% being treated within two hoursof arriving at the centre.”
Widnes Urgent Care Centre can becontacted on 0151 495 5000 (Option 2). For moreinformation about the servicesavailable you can also visit:www.bridgewater.nhs.uk/halton/nhs-widnes-urgent-care-centre-halton/
About Widnes Urgent Care
• New services available at Widnes Urgent Care Centre include:
- Extended x-ray service – now available 9am to 10pm, sevendays per week, including bankholidays.
- Ultrasound services available 9am to 5pm, Monday to Fridayfor Deep Vein Thrombosis (DVT)screening. At weekends andbank holidays cover is providedby Warrington and Whistonhospitals.
- A doctor is on site from 8am until 10pm, seven days a week.Ability to see a doctor isdependent on initial triageassessment at the centre.
- An increase in the number of specialist children’s nurses,although all nursing staff willtreat children.
- Additional free car parking spaces have been providedopposite the rear of the building.
• Widnes Urgent Care Centre offers treatment for patients who have aminor injury or illness/condition thatrequires urgent attention but is notcritical or life threatening such as:
- Minor Cuts or Wounds- Sore Throats- Bites or Stings- Rashes and Allergic Reactions- Prescribed Medication (subject to assessment)
- Minor Burns or Scalds- Coughs and Colds- Muscle or Joint Injuries (eg. sprains and strains)
- Earache- Eye Injuries and Infections- Emergency Contraception- Deep Vein Thrombosis (DVT) screening
• During the 30 minutes before closing, patients will be assessed butmight be referred to their GP, Out-of-Hours GP or the A&E at WhistonHospital or Warrington GeneralHospital.
Calling all communitychampions!If you are involved in your localcommunity – perhaps as a memberof the local school’s PTA or villagecommittee, a youth club leader,patient participation group chair,charity fundraiser or sports clubenthusiast – Jon Wells, Head ofCommunity Development atBridgewater, is keen to hear yourstory.
Your knowledge of, and activepresence within, your localcommunity is crucial in helpingBridgewater and our Bridge BuilderCommunity Trust Fund charity,understand how we can build onour current community partnerships,develop new ones, and bestpromote and improve our healthand wellbeing services across theBridgewater patch.
Please email Jon [email protected] orcall 01942 481055.
November 2015 Page 11
OUR members are an important partof our business.
There are more than 9,900 individuals who areregistered as members. The vast majority of you receiveour services, or you care for someone who receive orservices.
During the summer we recruited additional members ata number of events including the Disability AwarenessDay in Warrington, the Vintage Steam Fair in Widnesand Warrington & Halton Hospitals Family Fun Day atHalton General.
Our membership team were also out with colleaguesprompting awareness and understanding of stroke – thesigns and symptoms to look out for – during StrokeAwareness Week in May this year. We were alsodelighted to join our colleagues from the voluntarysector in St Helens at the Healthy in St Helens event.
These events provide us with an opportunity to highlightthe work done by Bridgewater day in and day out. Ourclinicians work in health centres and clinics, communitycentres and many visit their patients in their own homes.
Covering a large geographical footprint we havemembers who live and work in all of the boroughswhere we provide service. We have recently secured acontract to provide the five -19 years’ service in Boltonwhere we will offer an integrated service to children andyoung people delivered under a single managementstructure. One hundred staff will transfer in toBridgewater.
In St Helens we are the new providers of the communitychildren’s health assessments. This service complements
the looked-after children’s nursing service and a weightmanagement service that we already provide in theborough.
During the course of the next few months we shallcontinue our work with a range of partners in thestatutory and voluntary sectors making sure the care weprovide is that most wanted and needed by thecommunities we serve.
If you are organising an event in your local area andwould like Bridgewater to attend please contact us [email protected] or telephone us on012942 482672.
Serving Our Communities
Your newsletter
We are committed to providing you with a
regular update of what we’re u
p to, what our
staff are doing and the differenc
e your
governors are making to the Bri
dgewater
business.
However, there is a cost to prod
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receive a
printed version via the post to c
ontact us.
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electronically contact us at;
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Working with ourpartners. Bridgewatermembership team jointheir colleagues atWarrington & HaltonHospitals NHSFoundation Trust fortheir family fun day.
Page 12 November 2015
UNICEF Baby FriendlyAward for Bridgewater’sHalton teams
Health Visiting and Midwifery in Runcorn andWidnes and St Helens are celebrating successafter being awarded the prestigious Stage 3UNICEF (United Nations Children’s Fund) BabyFriendly Award.
The teams are part of Bridgewater CommunityHealthcare NHS Foundation Trust(Bridgewater).
Infant Feeding Coordinator for Bridgewater,Carole Brazier said: "We decided to join forceswith UNICEF UK to increase breastfeedingrates and to improve care for all mothers atBridgewater.”
"Breastfeeding protects babies against a widerange of serious illnesses includinggastroenteritis and respiratory infections ininfancy, as well as asthma, cardiovasculardisease and diabetes in later life. We alsoknow that breastfeeding reduces the mother’srisk of some cancers – although mums mightbe more interested in hearing that it is easier,cheaper and simply less hassle than bottlefeeding,” added Carole.
“However a mother chooses to feed her baby,she can be sure that she will be supported toform a strong loving relationship with hernew-born, through having maximum skin toskin contact and understanding how her babycommunicates with her and needs her torespond.”
The globally renowned Baby Friendly initiative,set up by UNICEF and the World HealthOrganisation, provides a practical and effectiveway for health services to improve the careprovided for all mothers and babies. In the UK,the initiative works with UK public services toprotect, promote, and support breastfeedingand to strengthen mother-baby and familyrelationships. Support for these relationshipsis important for all babies, not only those whoare breastfed. The Award was given toBridgewater after an assessment by a UNICEFteam showed that recognised best practicestandards are in place.
Children with asthma benefitfrom new service inWarrington this winter
Children who suffer for asthma or a recurrent wheezehave a new option for treatment this winter after apilot of a new service in Warrington was extended for afurther six months.
The Children’s Community Respiratory Team was set upin April this year with the aim of reducing the numberof children who need to be admitted to hospital withcomplications of these conditions.
It is a partnership between Bridgewater CommunityHealthcare NHS Foundation Trust – Bridgewater – andWarrington and Halton Hospitals NHS Foundation Trust.The service provides children, aged from one – 16, withspecialist assessment and treatment plans.
This helps children and their parents to monitor andmanage their condition so there’s less chance of itworsening to the point where they need to be admittedto hospital.
Referrals to the service can be made throughWarrington GPs who can assess children against theservice criteria.
Feedback from parents who have used the service hasbeen overwhelmingly positive.“Great advice today, feel we can deal with the problembetter.
“Taught me a new way to help my son use his inhaler-made him happy about taking his drugs.”
“Very helpful- struggled for two years – never beenexplained to me the way the nurse did today.”
Making a difference...
St Helen’s Home SupportService Programme Launch
BRIDGEWATER is working in partnership with the BritishRed Cross and the Foundations Independent Living Trustto provide a valuable service to the over 60’s in St Helenswho may feel isolated in their own homes.
The Home Support Project aims to address the healthand social care needs of some of the most vulnerable inour community by providing help, advice and support toimprove their health and well-being.
Bridgewater Health Trainer Jake Williams who is basedat the Red Cross offices in Newton will support people inmaking healthier lifestyle choices by advising andsignposting to recreational activities, diet and exerciseopportunities.
The launch event at Langtree Park in September wasattended by former Saints stars, the Mayor and Mayoressof St Helens and representatives from partner agencies.
Heralded as a “breakthrough service that offers some ofour most vulnerable residents’ invaluable help andsupport to support them at difficult times in their lives.”
For further information please contact Jake Williams [email protected] or to make a referralplease call 01925 295614 or 01925 295615
CONGRATULATIONS to children’s nurse Gillian Jones whohas received an award from the children’s charity – WellChild – for her work with schoolchildren.
Gillian received the award at the 2015 Well Child Awardsceremony in London. The patron of the charity is HRH PrinceHarry.
Gillian received the award for her role that involves caringfor children with complex medical needs at the Hope SpecialSchool, Wigan as well as liaising with GPs, consultants andproviding support to the parents of the children.
The Well Child awards were created to recognise thecontributions of healthcare professionals who work tosupport and treat seriously ill children and their families.
The award also recognises the courage of children who livewith life limiting illnesses and complex conditions. WellChild is a charity dedicated to providing support forseriously ill children and their families.
National Focus onWheelchair Services –Bridgewater delivers.
In recent months there has been nationalmedia attention on the provision of wheelchairservices following the launch of the “RightChair, Right Time, Right Now” campaign byTanni Grey Thompson in conjunction with theWheelchair Leadership Alliance.
The 10-point document is calling on Parliamentto develop an effective NHS wheelchair service.Bridgewater currently provides wheelchairservices in Halton and St Helens, WesternCheshire, Warrington and Wigan , each ofwhich is commissioned slightly differently dueto the needs and specification of localcommissioners.
Some of the headlines on this story haveindicated that wheelchair services nationallyare failing service users.
Within Bridgewater there are more than12,000 wheelchair users and feedback frompatients responding to our surveys indicatethat most, if not all, are happy with the servicethey receive and report consistently high levelsof satisfaction.
November 2015 Page 13
IT is that time of year again when we reward andrecognise the team/ individual that is making a veryreal difference to our patients’ lives.
We know how much you value the work our staff aredoing in our health centres, clinics, walk in centres andyour own homes …this is the chance for you to have thatwork officially recognised by nominating those you valuefor a Patient Choice Award.
The Patient Choice Award is YOUR opportunity toreward and recognise the work our staff are doingto improve the lives of the patients we care for. Thewinners of this award last year were CommunityConnection Point/ Hospital Avoidance Nurses basedat Albion Street Clinic, St Helens.(pictured at last year’s awards ceremony)
Nominated by the daughter of a patient thecommendation brought more than a lump to thethroat of our judges.
“What an amazing service,” said Mrs Jean Ellis“Although we are realistic that there may come aday when admission to a palliative bed will beneeded the determination of the CCP team toovercome every obstacle and achieve mum’s aim tostay at home is amazing.
“I really cannot commend highly enough the levelsof commonsense, care co-ordination andcompassion that this lovely team has shown.
“All other healthcare providers should take note –the bar has been set and my goodness the standardis high.”
This year we are looking to you to help usremember just how high the bar is out there and tobring to our attention, the attention of our judgesand the organisation as a whole some of thefantastic work that goes on day in and day out.
This is your opportunity to have their contributionrecognised and rewarded. The closing date fornominations is Thursday, December 31. The judgeswill meet in January and our award ceremony willbe taking place on the 16 March 2016. Simply fill inthe nomination form on the adjacent page andreturn to; Freepost RSUR-YHAG-HYAA, Membership& Communications, Bridgewater CommunityHealthcare NHS Foundation Trust, 17 BeechamCourt, Wigan, WN3 6PR.
Page 14 November 2015
Your Choice, Your awardNominate the healthcare professional or team who has made oris making a difference to your life.
Last years winners of the patientchoice award pictured with ourthen Chief Executive Dr. KateFallon who retired in April this year
Patient Choice Award
Please tell us in 200 words or less, why you are making this nomination – please include examples which tell us about how this member of staff or team has made a difference to you
Finalists in this category will be shortlisted in early January 2016 and the winner will be announced at our awards ceremony in March 2016.
Freepost RSUR-YHAG-HYAAMembership &CommunicationsBridgewater Community Healthcare NHS Trust17 Beecham CourtWiganWN3 6PR.
Simply fill in this form and return in an envelope to our Freepost address by 31st December 2015 (no stamp required)
*Details of the services Bridgewater Community Healthcare provides clinics, health centres and patients’ homes are available at: www.bridgewater.nhs.uk/ourservicesYou can also speak to staff at community reception for details.
Any patient, their relative or carer can make a nomination for a Patient Choice Award.
Please give full name of the member of staff and the service* they work for: Where are they based?
Your name: Your telephone number:
Your email (if you have one):
AwardsBridgewater Staff
Has a member of our NHS community staff made a significant difference to your life?Does a particular member of our staff regularly go above and beyond the call of duty?Do you feel that a particular individual, team or service regularly provides you or your family with the best possible care?
Patient Choice Award
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AwardsAwardsBridgewater Staff Patient Choice AwardHas a member of our NHS community staff made
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Any patient, their relative or carer can make a nomination for a Patient Choice
Any patient, their relative or carer can make a nomination for a Patient Choice
Any patient, their relative or carer can make a nomination for a Patient Choice
possible care?regularly provides you or your family with the best Do you feel that a particular individual, team or service and beyond the call of duty?Does a particular member of our staff regularly go above a significant difference to your life?
Any patient, their relative or carer can make a nomination for a Patient Choice
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at our awards ceremony in March 2016.January 2016 and the winner will be annFinalists in this category will be shortliste
provides clinics, health centres and patients’*Details of the services Bridgewater Community Healthcare
Simply fill in this form and return in an envelope to our Freepost address by 31st December 2015
at our awards ceremony in March 2016.January 2016 and the winner will be annFinalists in this category will be shortliste
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at our awards ceremony in March 2016.
at our awards ceremony in March 2016.
November 2015 Page 15
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Bridgewater Community Healthcare NHS Foundation TrustBevan House · 17 Beecham Court · Smithy Brook Road · Wigan · WN3 6PR
Email: [email protected]: 01942 482672
For more information please visit our website www.bridgewater.nhs.uk
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