navigating mu health care · a primary care medical home allows you and your health care team to...
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HOSPITAL DR.
NEW HAVEN ROADGRINDSTONE PARKWAY
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CHAPEL HILL
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LANSING AVE.
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SMILEY LANE
BUSINESS LOOP 70
BROADWAY
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ROCK QUARRY RD.
NIFONG BLVD.
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ROLLINS ST.
BERRYWOOD DR.
JEW
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AVE.
INTERSTATE 70
GREEN MEADOWS ROAD
SOUTHAMPTON DR.
to Ashland
Faurot Football Field
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Family Medicine in Fayette
= PRIMARY CARE
Family Medicine in Fulton
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University HospitalEllis Fischel Cancer CenterMissouri Psychiatric CenterPatient and Visitor Parking Garage at University HospitalUniversity Physicians Medical BuildingMissouri Orthopaedic InstituteWomen’s and Children’s Hospital/Missouri OBGYN Assoc.ENT and Allergy Center of MissouriUniversity Eye Institute East and University Optical EastMU ENT Hearing and Balance Center
Family Medicine on KeeneSouth Providence Medical Park - Family Medicine/PediatricsMizzou Urgent CareInternal Medicine and Pediatrics at WoodrailInternal Medicine on Fairview RoadFamily Medicine & Missouri OBGYN Assoc. on Smiley LaneMizzou Quick Care Clinics, at all three Hy-Vee locations
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FAMILY MEDICINEin Fulton, MO
FAMILY MEDICINEin Fayette, MO
17HACKBERRY ST. CHURCH ST.
HW
Y 54 HOSPITAL DR.
RTE F
18
E. LIBERTY LN.
OLD
U.S
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REDTAIL DR19
Family Medicine in Ashland
Navigating MU Health Care
FAMILY MEDICINE in Ashland
Filling Your Prescriptions
P (573) 882-8600
F (573) 884-8756
P (573) 882-8300
F (573) 884-3504
MIZZOU PHARMACY - ELLIS FISCHEL ......
Second Floor, T 2000One Hospital Drive, Columbia, MO 65212OPEN 8 a.m. - 5 p.m. Monday through Friday
P (573) 882-8890
F (573) 884-5280
MIZZOU PHARMACY - KEENE STREET ......
404 N. Keene Street, Columbia, MO 65201OPEN 8 a.m. - 8 p.m. Monday through Friday 9 a.m. - 5 p.m. Saturday and Sunday
P (573) 499-6022
F (573) 875-9805
MIZZOU PHARMACY - MISSOURI ......ORTHOPAEDIC INSTITUTE
1100 Virginia Ave., Columbia, MO 65212OPEN 8:30 a.m. - 5 p.m. Monday through Friday
P (573) 884-3020
F (573) 884-3106
P (573) 884-4373
F (573) 882-4843
DRIVE THROUGH AVAILABLE
MIZZOU PHARMACY - ......SOUTH PROVIDENCE
551 E. Southampton Drive, Columbia, MO 65201 OPEN 7:30 a.m. - 7 p.m. Monday through Friday 8 a.m. - 4 p.m. Saturday and Sunday
P (573) 882-3151
F (573) 884-5022
Mizzou Pharmacy provides convenient, friendly and knowledgeable service to all patients. Services include easy online refills, 90 day prescriptions for University of Missouri health insurance plans, and select locations offer bedside medication delivery at discharge, worksite delivery, and free prescription mailing.
4/15
RAN
GEL
INE
ST.
KEEN
E ST
.
to St. Louisto Kansas City
MO
NK
DR.
CO
LLEG
E AV
E.
STADIUM BLVD.
GRINDSTONE PKWY
FORU
M B
LVD.
CHAPEL HILL
VIRG
INIA
AVE
.
SMILEY LANE
BUSINESS LOOP 70
BROADWAY
U.S
. HIG
HW
AY
63
FAIR
VIEW
RO
AD
NIFONG BLVD.
HIT
T ST
.
ROLLINS ST.
INTERSTATE 70
GREEN MEADOWS RD.
SOUTHAMPTON DR.
Faurot Football Field
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4/15
COLUMBIA, MISSOURIMizzou Pharmacy Locations
1 Mizzou Pharmacy - Ellis Fischel Cancer CenterMizzou Pharmacy - Keene Street (Women’s and Children’s Hospital)Mizzou Pharmacy - Missouri Orthopaedic InstituteMizzou Pharmacy - MU Student CenterMizzou Pharmacy - Fairview
Mizzou Pharmacy - South ProvidenceMizzou Pharmacy - University HospitalMizzou Pharmacy - Hitt Street (University Physicians Medical Building) Mizzou Pharmacy - Smiley Lane
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MIZZOU PHARMACY - ......MU STUDENT CENTER
1207 MU Student Center, 911 E. Rollins Street, Columbia, MO 65201OPEN 9 a.m. - 5:30 p.m. Monday through Friday 10 a.m. - 3 p.m. Saturdays (fall and spring semester)
MIZZOU PHARMACY - FAIRVIEW ......
101 S. Fairview, Columbia, MO 65203OPEN 8:30 a.m. - 5 p.m. Monday through FridayCLOSED daily for lunch from 12:30 p.m. - 1 p.m.
P (573) 884-1100
F (573) 884-1103
DRIVE THROUGH AVAILABLE
MIZZOU PHARMACY - ......UNIVERSITY HOSPITAL
Hospital lobby, One Hospital Drive, Columbia, MO 65212OPEN 7 a.m. - 8 p.m. Monday - Friday 9 a.m. - 5 p.m. Saturday and Sunday
MIZZOU PHARMACY - HITT STREET ......
1020 Hitt Street, Columbia, MO 65212 OPEN 8 a.m. - 5:30 p.m. Monday through Friday
MIZZOU PHARMACY - SMILEY LANE ......
2325 Smiley Lane, Columbia, MO 65202OPEN 8:30 a.m. - 5 p.m. Monday through FridayCLOSED daily for lunch from 12:30 p.m. - 1 p.m.
P (573) 817-3555
F (573) 817-3560
DRIVE THROUGH AVAILABLE
9 Convenient Locations
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After Hours Care
THE RIGHT LEVEL OF CARE
How to Choose
MIZZOUURGENT CARE
MIZZOUQUICK CARE
EMERGENCYDEPARTMENT
Provides treatment for all agesSta�ed by physicians
Emergency DepartmentUniversity Hospital 1 Hospital Drive
Pediatric ER*Women’s and Children’s Hospital 404 Keene Street
*Treats patients from infancy to 18 years.
Open 24 hours a day, 365 days a year
Provides treatment for all agesSta�ed by physicians
South Providence Medical Park 551 E. Southampton Dr.(573) 882-1662
8 a.m.-8 p.m. Seven days a week
*excluding Thanksgiving and Christmas
Pediatric Urgent Care* Women’s and Children’s Hospital404 Keene Street (573) 219-4200 Monday-Friday 5-9 p.m.WeekendsNoon-6 p.m.
*Treats patients from infancy to 18 years.
Treats patients 24 months and older Sta�ed by nurse practitioners and physician assistants
Located at all three Columbia Hy-Vee locations:
25 Conley Road (573) 884-0169405 E. Nifong Blvd (573) 884-01463100 W. Broadway (573) 884-0036
Hours:Monday-Friday7 a.m.-7 p.m.Weekends and Holidays 8 a.m.-4 p.m.
*excluding Thanksgiving and Christmas
ALWAYS CALL 911 IN CASE OF AN EMERGENCY.
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IF YOU NEED HELP DETERMINING THE RIGHT LEVEL OF CARE, PLEASE CALL OUR 24-HOUR NURSE TRIAGE HOTLINE
(573) 884-2401
After Hours Care
THE RIGHT LEVEL OF CARE
How to Choose
MIZZOUURGENT CARE
MIZZOUQUICK CARE
EMERGENCYDEPARTMENT
Use for severe and life-threatening conditions like:
Chest pain or suspected heart attack
Potential stroke symptoms (such as blurred vision or slurred speech)
Complex or multiple medical complaints (e.g. chest pain and shortness of breath)
Diabetic emergencies
Serious broken bones (such as leg or arm)
Severe or worsening abdominal pain
Uncontrolled nausea or vomiting
Choking
Di�culty breathing
Uncontrolled bleeding
Loss of consciousness
Seizures
Drug overdose
Possible poisoning
Head injury or severe headaches
Use for immediate, not life-threatening, health care issues
Joint or muscle injuries
Cuts and burns
Minor head injuries
Rashes and skin infections
Animal bites
Diarrhea, nausea and vomiting
Asthma
Non-severe bleeding
Sexually transmitted infections
Work-related injuries
Fever
Flu and cough
Bronchitis and pneumonia
Sinus infections
Urinary tract infections
Eye concerns
Allergies
*X-ray, lab, and breathing treatments and services available.
Use for simple, common health issues
Cold, cough
Congestion
Fever
Insect bites and head lice
Bladder and urinary tract infection (females only)
Eye irritation and pink eye
Ear pain
Sinus pain
Sore throat
Allergies
Simple rashes
Sports and camp physicals
Flu vaccination
Adult tetanus booster
*X-ray, lab, breathing treatments and procedures NOT available.
ALWAYS CALL 911 IN CASE OF AN EMERGENCY.
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Access your health information. Wherever. Whenever.Take an active role in your health care with just a few clicks.
YOU CAN EASILY:
• Schedule appointments.• Request medication refills.• Message your doctor.• View your doctor’s notes.• Review your test results all from one convenient location.
Our patient portal is secure and in compliance with the HIPAA privacy law, so you can view, store and transmit your health information with ease.
Visit muhealth.org/muhealthe to get started!Once registered, download our MU Health Care app.
Schedule appointments
Request medication refills
Message your doctor securely
View your doctor’s notes
Review your test results
Search the Health Library
Sign Up For Text MessagesReceive your next appointment reminder on your cell phone.
TEXT UPCLINIC TO 622622 TO SIGN-UP
• Patients who receive a text reminder will no longer receive the automated call reminder.
• Standard text messaging rates from your service carrier may apply.
Please note, texting your protected health information is not secure.
Communicating With Your Health Care Team
A global MU Health Care Language Services department is available 24/7 to ensure that non-English speaking or limited-English speaking patients, along with deaf or hard-of-hearing patients, receive free language assistance. This assistance includes provision of competent and qualified interpreter services and/or written translation of information/documents that are important to the well-being of the patient.
PLEASE CALL (573) 884-8133 FOR ASSISTANCE.
Communicating With Your Health Care Team
Your Patient-Centered Medical Home
Welcome to MU Health Care
WHAT IS PRIMARY CARE?Primary Care is the most important part of your lifelong health care experience. With your primary care team you will build a trusting relationship to allow for the best decisions for your health as you age. Primary care physicians and their health care staff are your first contact for any health problem and will directly address most of your health needs. Rather than limiting their expertise to a specific part of the body or type of health problem, primary care doctors are comprehensive and treat the whole person and focus on preventing illness. Patients with a primary care physicians have better management of chronic diseases, lower overall care costs and higher level of satisfaction with their care.
WHAT IS A PATIENT-CENTERED MEDICAL HOME?A Primary Care Medical Home allows you and your health care team to develop a personal health plan through regular check-ups and routine health maintenance. A Medical Home is a place where primary care physicians meet most health care needs for you and your family, genuinely care about you as a person, and desire to provide you with the best patient care. The Home will help you understand and manage your illnesses and coordinate your care to meet your health goals including directing you to community resources. Our physicians will help guide you to specialists when needed and share an electronic health record with them to help communicate about you. Our goals in the Home are to be accessible to you when you need us, centered on you and your family, to provide compassionate care, and to value diversity. We will work to provide care that medical science has shown to be the most effective and high-quality. We use technology to be thorough and precise and are always learning as new scientific information comes along.
WHAT IS YOUR ROLE AS A PATIENT IN THE MEDICAL HOME?The Home is where we want you to be engaged, participating in health care decisions, and asking questions. We want you to feel free to contact us first and at any time if you have a health concern, and understand there is no silly question.
CONGRATULATIONS!THIS PRIMARY CARE CLINIC IS RECOGNIZED BY NCQAA private, non-profit organization dedicated to improving health care quality.
Tell Us How We Are Doing
We want to hear from you
Within the next few days, you will receive an invitation to participate in a patient
satisfaction survey. We would appreciate a few minutes of your time to provide
honest feedback.
As a valued patient of MU Health Care, your opinion matters to us!