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Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic Key West

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Page 1: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

2011 VA/DoD Joint Venture Conference

Naval Branch Health Clinic Key West

&VA Outpatient Clinic Key West

Page 2: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

2

Page 3: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

3

NAVAL BRANCH HEALTH CLINIC KEY WEST

• Service provided: Pharmacy Prescription Fill and Dispensing• Agreement: Reimbursement for packaging and processing in house is cost plus $8.00 and is cost plus $2.00 for Centralized Mail Order Pharmacy processing.• Baseline and Current Status: 2009, 2010, and 2011• Quantitative Results from the Agreement: Revenue generated• Qualitative Value of the Agreement: New prescriptions for VA patients are filled at the DoD pharmacy in house providing safe, efficient, and convenient service to our patients. Staff consists of one pharmacist and four technicians.

 

Page 4: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

$76,784

$39,455

$18,533

$80,580

$71,035

$34,337

$19,088

$69,701

$62,082

$36,649

$18,331

$75,604

$0.00

$10,000.00

$20,000.00

$30,000.00

$40,000.00

$50,000.00

$60,000.00

$70,000.00

$80,000.00

$90,000.00

Pharmacy Lab Radiology Utilities

Reimbursables from VA to DoD

FY09 Reimbursables FY10 Reimbursables FY11 Reimbursables

4

Page 5: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

5

NAVAL BRANCH HEALTH CLINIC KEY WEST

• Service provided: Utilities (includes housekeeping, pest control and biohazard disposal) • Agreement: Utilities and housekeeping are reimbursed to the DoD at 10% of total costs for the building. This amount billed is based on the square footage of the building used for the Veteran’s Administration. • Baseline and Current Status: 2009, 2010, 2011• Quantitative Results from the Agreement: Revenue generated • Qualitative Value of the Agreement: There is no separate system to measure utility usage, or housekeeping, telephone, bio-hazardous waste, and pest control services.

Page 6: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

$76,784

$39,455

$18,533

$80,580

$71,035

$34,337

$19,088

$69,701

$62,082

$36,649

$18,331

$75,604

$0.00

$10,000.00

$20,000.00

$30,000.00

$40,000.00

$50,000.00

$60,000.00

$70,000.00

$80,000.00

$90,000.00

Pharmacy Lab Radiology Utilities

Reimbursables from VA to DoD

FY09 Reimbursables FY10 Reimbursables FY11 Reimbursables

6

Page 7: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

7

NAVAL BRANCH HEALTH CLINIC KEY WEST

• Service provided: Laboratory Services • Agreement: NBHC provides phlebotomy, specimen processing, and packaging for transfer. • Baseline and Current Status: 2009, 2010, 2011• Quantitative Results from the Agreement: Revenue generated • Qualitative Value of the Agreement: NBHC is currently billeted for two laboratory technicians. In house services include: complete CBC with differential, urinalysis, wet prep, KOH, rapid strep, mono, HCG blood and urine, influenza, and hemoccults at 90% of CMAC rate for Miami. A VA courier picks up laboratory tests that cannot be performed at NBHC and transports them to the VA in Miami for processing. In 2011, 45% of 25,182 specimens were VA.

 

Page 8: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

$76,784

$39,455

$18,533

$80,580

$71,035

$34,337

$19,088

$69,701

$62,082

$36,649

$18,331

$75,604

$0.00

$10,000.00

$20,000.00

$30,000.00

$40,000.00

$50,000.00

$60,000.00

$70,000.00

$80,000.00

$90,000.00

Pharmacy Lab Radiology Utilities

Reimbursables from VA to DoD

FY09 Reimbursables FY10 Reimbursables FY11 Reimbursables

8

Page 9: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

9

NAVAL BRANCH HEALTH CLINIC KEY WEST

• Service provided: Radiology • Agreement: NBHC provides X-ray services at 90% of the CMAC rate for Miami.• Baseline and Current Status: 2009, 2010, 2011• Quantitative Results from the Agreement: Revenue generated• Qualitative Value of the Agreement: NBHC Key West received a digital radiography machine ten months ago improving efficiency and accuracy for the technicians and the radiologists who read the films electronically at Naval Hospital Jacksonville. Approximately 48% of patients seen are VA and an average of 300 x-rays per month are completed. Staff consists of three x-ray technicians.

Page 10: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

$76,784

$39,455

$18,533

$80,580

$71,035

$34,337

$19,088

$69,701

$62,082

$36,649

$18,331

$75,604

$0.00

$10,000.00

$20,000.00

$30,000.00

$40,000.00

$50,000.00

$60,000.00

$70,000.00

$80,000.00

$90,000.00

Pharmacy Lab Radiology Utilities

Reimbursables from VA to DoD

FY09 Reimbursables FY10 Reimbursables FY11 Reimbursables

10

Page 11: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

11

VETERAN’S OUTPATIENT CLINIC KEY WEST

• Service provided: Mental Health• Agreement: provided by the VA at the TRICARE allowable amount• Baseline and Current Status: An average of five active duty evaluations per month• Qualitative Value of the Agreement: Medication management, fitness-for-duty evaluations, and physician exchange with DoD providers.

 

Page 12: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

12

VETERAN’S OUTPATIENT CLINIC KEY WEST

• Service provided: Physical Therapy• Agreement: provided by the VA at the TRICARE allowable amount.• Quantitative Results from the Agreement: Limited DoD patients are seen.• Qualitative Value of the Agreement: Convenience, familiarity, interdisciplinary approach.

Page 13: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

13

Joint Venture Performance Measures

PMs USED TO TRACK JV SUCCESS: • Annual Revenue Generated: 2010, 2011 (TBD)

• Access to Care and Missed Opportunities: 2010, 2011

DATA SOURCES USED FOR THE PMs: • Reimbursable Amounts to the VA and DoD

• Rates for Psychiatry

OUTCOMES FOR EACH PM LISTED: • FY 2010

$1,346,354 - DVAMC - Miami$ 194,161 - Key West97% and 12%

• FY 2011$TBD DVAMC - Miami$TBD - Key West 97% and 15%

Page 14: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

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Future Initiatives and/or Proposals

NEAR TERM (1-2 YEARS) INITIATIVES

• Advertise optometry services for comprehensive vision examinations.

• Propose amending sharing agreement if VA hires additional employees.

Will require additional office space and/or exam rooms.

LONG TERM (>2 YEARS) GOALS / INITIATIVES / STRATEGIES

• Use DoD/VA Joint Venture Key West as a model for future sites.

• Increase access to care for Physical Therapy.

Page 15: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

15

Best Practices – Lessons Learned

BEST PRACTICES

• Emergency Preparedness: Hurricane, Anti-Terrorism, CBRN

• Life Safety Drills

• Disruptive Patient Management Training

• Face to Face Interdisciplinary Team Approach

LESSONS LEARNED

• VA must have CHCS access to order lab tests, x-rays, and pharmaceuticals.  

Page 16: Naval Branch Health Clinic & VA Outpatient Clinic Key West 2011 VA/DoD Joint Venture Conference Naval Branch Health Clinic Key West & VA Outpatient Clinic

Naval Branch Health Clinic & VA Outpatient Clinic Key West

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Current Issues

CURRENT ISSUES

• Separate standards for Audiology/Spirometry testing

• Physical Therapy space and resources are limited.

• AHLTA does not communicate with VA VISTA/CPRS

• Funding approved funds for building maintenance