national volunteering forum - employer supported volunteering
TRANSCRIPT
NATIONAL VOLUNTEERING FORUM
EMPLOYER SUPPORTED VOLUNTEERING AND BEYOND…
30 NOVEMBER 2015
JUSTIN DAVIS SMITH
DIRECTOR OF VOLUNTEERING AND DEVELOPMENT
NCVO
AGENDA
Time Agenda Item Speaker
10.00am Tea and coffee available
10.30am Welcome and introduction
Beyond Employer Supported Volunteering
Justin Davis-Smith
Director of Volunteering and Development, NCVO
10:35am Welcome from host and the IBM approach
Mark Wakefield,
Corporate Citizenship & Corporate Affairs Manager,
IBM UK
10:50am Update from NCVO
Emily Graham, Trainee Volunteering Development
Policy Officer, NCVO
11.00am ‘On the brink of a game-changer?’
New research commissioned by CIPD and conducted by NCVO’s Institute for
Volunteering Research
Q & A
Katerina Rüdiger, Chief Community Officer, CIPD
Andy Curtis,
Senior Research Officer, Institute for Volunteering
Research, NCVO
11.45am Roundtable discussions Chair
12.30pm Lunch
MORNING SESSION
AGENDA
1.30pm Voluntary Service Overseas
Volunteer Centre Swindon
Chris Walker, Director of Private Sector
Engagement, Voluntary Service Overseas
Sue Dunmore, Manager, Volunteer Centre Swindon
2.00pm Q & A Chair
2.15pm Anna Fiorentini, Theatre & Film School
Volunteering Matters
Anna Fiorentini, Founder and Managing Director
Angela Schlenkhoff-Hus, Employee Volunteering
Development Manager & Beverly Frain, Head of
Employee Volunteering, Volunteering Matters
2.45pm Q & A Chair
3.00pm Roundtable discussions Chair
3.25pm Closing Remarks Chair
AFTERNOON SESSION
JOIN THE DISCUSSION
#volforum
@NCVOvolunteers
MARK WAKEFIELD
CORPORATE CITIZENSHIP & CORPORATE AFFAIRS MANAGERIBM UK
ESV: NEW POLICY
CONTEXT
“…we will make volunteering for
three days a year a workplace
entitlement for people working
in large companies and the
public sector. People could, for
example, volunteer for a local
charity, or serve as a school
governor.”
Conservative Party manifesto:
“…it has the
potential to help
strengthen the
UK's culture of
volunteering”
NCVO response:
GOVERNMENT’S THREE DAY POLICY
ON THE BRINK OF A GAME-CHANGER?EMPLOYER SUPPORTED VOLUNTEERING: BUILDING SUSTAINABLE PARTNERSHIPS BETWEEN COMPANIES AND VOLUNTARY ORGANISATIONS
MAIN MESSAGES FROM THE RESEARCH
Nick Ockenden
BACKGROUND TO THE RESEARCH
1
3
• Commissioned by the Chartered Institute of Personnel and Development (CIPD) to look at partnerships in ESV
• Research conducted spring/summer 2015
• Predated Conservative manifesto commitment/policy on ESV
Two workshops and 12 telephone interviews, we spoke to:
• Companies• Voluntary organisations• Brokers
PEOPLE IN PAID WORK PARTICIPATING IN
ESV 2010/11 – 2013/14 (ENGLAND AND
WALES)
1
4
3.9 4.2
4.6
10.510.4
13.3
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
2010/11 2012/13 2013/14
% people in paid work participating
in ESVMonthly
In last 12 months
Source: NCVO Almanac and Community Life Survey
DIFFERENT TYPES OF ESV - RELEASE
1
5
TIME OFF TO ENGAGE IN AN EXISTING VOLUNTEERING OPPORTUNITY
• Employee released to engage in a volunteering role
• Company has no direct role in the volunteering activities
DIFFERENT TYPES OF ESV - BESPOKE
1
6
ONE DAY GROUP ACTIVITY
• A team from a company visit a voluntary organisation. Over the course of the day they conduct an activity, often paining and decorating.
• Often seen as the archetypical ESV activity
• Good for team building, popular with companies
• Helpful to let volunteers know about the organisation during the day and follow-up with the results of their work
DIFFERENT TYPES OF ESV - BESPOKE
1
7
USING SPECIALISED SKILLS/PRO-BONO SUPPORT
• Employee uses their specific skills, eg web design, finance etc
• Hours can be flexible, and involvement with a voluntary organisation over a period of time
• Often very popular with voluntary organisations
FINDINGS: A MUTUALLY BENEFICIAL
ACTIVITY
1
8
• ESV, when done well, has the potential to create positive benefits for all parties
• Positive examples of both one day and specialised ESV activities
• Contributes to employee engagement and satisfaction
• Volunteering is freely given but not cost free, yet this can be outweighed by the benefits experienced
FINDINGS: CHALLENGES AND CONFLICTS
1
9
• Some voluntary organisations find team building activities difficult to facilitate and loss-making to host
• Voluntary organisations and brokers can want costs paid for by companies, who can find this off putting
• Voluntary organisations often prefer specialised support
UNDERSTANDING THE PERSPECTIVE OF
PARTNERS
2
0
• Both companies and voluntary organisations have different working cultures, challenges and expectations
• Need to understand and examine these at an early stage
• Importance of the first contact between the company and the voluntary organisation
• A need for mutual understanding of the full range of costs that are involved and who should incur these costs
• Different values can be placed on varying types of activity, eggroup volunteering versus specialised assistance
USING THIRD PARTY BROKERS AND
INTERMEDIARIES
2
1
• Brokers and intermediaries can play a key role
• A third party can play a vital part in matching the needs of companies and voluntary organisations
• Brokerage can be especially beneficial for smaller voluntary organisations and SMEs
IMPLICATIONS?
2
2
• What can help to facilitate ESV?
• Can anything be done to help ‘match’ partners?
• What are the relative merits about volunteers providing generalised versus specialised support?
EMPLOYER
SUPPORTED
VOLUNTEERING: HR’S
VIEW
Katherine Garrett, Senior Community InvesrmentManager, CIPD
Monday 30 November 2015
COMMUNITY INVESTMENT AT CIPD
Creating a movement of HR volunteers
CIPD approach to its own volunteers
Supporting CIPD members and wider HR/employer community with ESV
Relationships with charity/voluntary sector
Advocacy around volunteering & role of HR
Ensuring CIPD walks the talk
CIPD VOLUNTEER SURVEY 2015:
EMPLOYEES’ VIEWS
EMPLOYERS’ ATTITUDES TOWARDS
VOLUNTEERING
THE ISSUE…AND SOME SOLUTIONS
HOW TO TAKE THIS FORWARD
Close partnership with the NCVO (joint work on training for HR)
Championing good practice
Exploring link between volunteering and L&D
Promoting skills-based volunteering
Providing employers with initiatives & toolkits
Supporting the charity sector
Joining up CSR & HR activity
ROUNDTABLE DISCUSSIONS
1. What challenges do you think the government’s three day employer supported volunteering leave policy poses for you? What benefits?
2. What are the challenges you face in terms of working with charities/business? What support would be useful in supporting you to overcome these challenges?
3. What kind of activities is your organisation planning in relation to Employer Supported Volunteering? What is needed to make the most of the opportunities presented by ESV?
LUNCH
CHRIS WALKER
DIRECTOR OF PRIVATE SECTOR ENGAGEMENT
VOLUNTARY SERVICE OVERSEAS (VSO)
“This doesn’t exist anywhere else
outside of London.
We are leading the way and we are
making a difference.”
Tony Martin, Zurich Community
Trust, Chair, Involve Swindon
Why it is different ………
……Structure
• Activity brokered through NCVO Accredited Volunteer Centre
• It is business driven
• Monthly steering group with Corporate, Charity and Statutory partners
• 2 Network days a year for approx 80 attendees
• Corporate and statutory donations with multi year commitment . Also one off donations
• Donations pays for part time salary and delivery costs
• Provides some stability /sustainability
Brokerage perspective
• Ongoing juggling act to match requests
from organisations wanting support and
business requests
• Small local charities can be overwhelmed
by support from large corporates, they
may not have capacity to deal with or
know what to do with people or how to use
the skills/time offered .
Brokerage perspective
• Businesses & their employees can think that offering the time of 50 + people for a day is a good thing & don’t realise the amount of time involved in supporting & managing, particularly for small charities
• Often at short notice
• Very time consuming to meet these requests
• Volunteer Centre links can help enable these to happen
Brokerage perspective
• Difference in understanding between a corporate CSR team & an employee on the ground – what a business may say at corporate level is not always understood or easily achievable by an individual employee
• Often difficult to unlock Business funding –does it sit with CSR or HR ?Teams have no budget for it
Brokerage perspective
• It’s really important to stress that what may
work between 2 big partners (corporate &
charity) may not always work out in the
regions with smaller charities
• Problems of branches managing to
release staff etc
Brokerage perspective
• Trying to get people to understand that
volunteering and brokerage isn’t free
• But you are a charity ……..
• Not aware that we have costs in
developing opportunities , getting
organisations ready to involve corporate
volunteers
Brokerage perspective
• Businesses & employees still want to do
‘team building’ ie practical stuff but there
are only a few charities that can take
advantage of this offering, need to find
ways of raising awareness of what is
actually needed .
• Shift towards donation of skills , micro
opportunities and workshops
What has worked
• “I’m learning things I wouldn’t normally learn.
I’ve developed skills I’m bringing back into my
job.” Emily Jones,Nationwide
• Customer Care Training Delivered & hosted by
the Swindon Marriott for volunteer receptionists
from Citizens Advice Bureau“
• Corporate trustees help us look at our charity
from a fresh perspective and bring skills none of
us possess” Dressability
The future……
• Developing Franchise model
• Gloucestershire taken it up
• Develop links with SMEs
Contact
• Sue Dunmore
• Jo Banks
• www.involveswindon.co.uk
QUESTIONS
ANNA FIORENTINI, FOUNDER & MANAGING DIRECTOR
ANNA FIORENTINI THEATRE & FILM SCHOOL
NOW SEE HOW IT WAS MADE!
HTTPS://WWW.YOUTUBE.COM/WATCH?V=MVEVZ0EG4IU&FEATURE=YOUTU.BE
Beverly Frain, Head of [email protected]
Angela Schlenkhoff-Hus, Development Manager in [email protected]
www.twitter.com/EVmatters
QUESTIONS
ROUNDTABLE DISCUSSIONS
1. Drawing on the examples you’ve heard. What approaches to building mutually beneficial relationships with business/charities work well for your organisation?
2. What role could a broker play in helping to you to build these partnerships? Does brokerage need to be more available?
3. How can we sustain engagement beyond 3 days? What might meaningful short term engagement look like?
CLOSING REMARKS
JUSTIN DAVIS SMITH
DIRECTOR OF VOLUNTEERING AND DEVELOPMENT
