National Student Survey in the School of Earth and

Ocean Sciences

Background

• Poor 2011 NSS results• Low response rate• Importance in eyes of the University• Increased importance in league tables,

UniStats, KIS data

School of Earth &Ocean Sciences

In house publicity

• ‘You said … we did’ poster• Teaching Bulletin• Plasma screen

School of Earth &Ocean Sciences

• Programme directors• Slots in EARTH IT lab • Weekly response rate updates• Personal letters to non final year• HoS backed the campaign

School of Earth &Ocean Sciences

What really made the difference

Still lots to do

• End of Year questionnaires• Targets and position in the University • Assessment & Feedback• We’ll do it all again in 2013

School of Earth &Ocean Sciences

2012 NSS data 2012

NSS data 2011

NSS data 2010

NSS data 2009

EARTH 2012

targetEARTH Overall

EARTH Overall

EARTH Overall

EARTH Overall

‘The teaching on my course' 96% 96% 90% 91% 95%‘Assessment & Feedback' 68% 64% 44% 53% 49%‘Academic Support' 83% 84% 78% 76% 83%‘Organisation & Management' 93% 88% 80% 89% 91%‘Learning Resources' 94% 92% 87% 95% 95%‘Personal Development' 91% 85% 80% 85% 86%Overall, I am satisfied with quality of the course 99% 92% 87% 94% 94%Response Rate 95% 61% 57% 64%

School of Earth &Ocean Sciences