national highway sector schemes for quality management … · the significant changes and additions...

November 2016 ■ Issue 18 of 59 NHSS 2A

National Highway Sector Schemes for Quality Management in

Highway Works

2A For the Design and/or Supply, Installation

and Repair of Fences for Infrastructure Works

(ISO 9001:2008)

Published by the Sector Scheme Advisory Committee for Fences (SSACF)


(01/11)

UKAS, 2 Pine Trees, Chertsey Lane, Staines upon Thames, Middlesex, TW18 3HR Tel: 01784 429000 Email: [email protected] Website: www.ukas.com

DOCUMENT CONTROL

(06/12) Currency of Document

(06/12)

The NHSS document is date specific, however the Organization shall have procedures in place to ensure that the latest version is always available. Organizations should be aware that utilisation of internet search engines may result in out of date references being identified/called up.

To access the current version of the NHSS2A document: Go to the UKAS website www.UKAS.com and follow the steps detailed below:

Under ‘Technical Information’ place cursor on ‘Publications & Technical Articles’ and click

move slider halfway down page to box ‘Publication Area’

select 4th item in box ‘Publications Relating to Certification Body

Accreditation (Includes National Highways Sector Scheme Publications)

move slider halfway down page to box ‘Sector Schemes for Quality Management in Highway Works’

Select ‘Sector Scheme 2A' Issue statement Issue UKAS: May 2000 Issue UKAS: June 2001 Issue UKAS: December 2001 Issue UKAS: November 2002 Issue UKAS: August 2003 Issue UKAS: April 2004 Issue UKAS: November 2005 Issue UKAS: July 2009 Issue UKAS: June 2012 Issue UKAS: March 2013 Issue UKAS: Oct 2013 Issue UKAS: April 2014 Issue UKAS: November 2014 Issue UKAS: November 2015 Issue UKAS: April 2016 (01/11)

Issue: November 2016

Revisions

Revisions to this document relating to the previous issue are described on this page in general terms. The Sector Scheme Advisory Committee will determine whether the notes for any other particular version are to be retained for a longer period.

Users of this document are advised to check with UKAS Publications sales whether the document is current (tel no 0208 917 8454) or check the website www.ukas.com.

“Example of text amendment:

(Mm/yy) This Sector Scheme is one of the series of NHSSs, which are bespoke integrated

management schemes within an ISO 9001:2008 framework that have been developed to interpret BS EN ISO 9001:2008 as it applies to a particular activity/industry within the United Kingdom.”

http://www.ukas.com/



(01/11)


The significant changes and additions between 7 and 8 are noted below:

Implementation (notes added)

1.0 Scope 2.0 Normative Reference 3.0 Terms and Definitions (Diploma) 6.2.2 Competence Awareness and Training – amendment of Organization flowchart 7.1 Planning of Product Realization 8.2.1 Customer Satisfaction 8.2.2 Internal Audit Appendix A – Item 2, Item 4, Item 7, Item 8 Appendix C – Temporary Traffic Management and other qualification clarifications Appendix G amended Appendix G1 added Appendix J2 Modified Appendix K amended to align with scope Appendix L added The significant changes and additions between 8 and 9 are noted below Document Control – amended Composition of the Sector Scheme Advisory Committee Introduction- amended 1.0 Scope – amended 2.0 Normative Reference - amended 3.1 Definitions - amended 3.2 Abbreviations - added Quality Management systems requirements introduction - amended 4.1 General Requirements - amended 5.6.1 Management Review General - amended 6.2.1 General – Amended 6.2.2 Competence awareness and training – amended 7.1 Planning of product realization – amended 7.3.5 Design and development verification – amended 7.3.6 Design and development validation – amended 7.4 Purchasing process – amended 7.5.3 Identification and traceability - amended 8.5 Improvement – amended 8.5.1Continual Improvement – added 8.5.2 Correction Action – added 8.5.3 Preventative action – added Appendix B - amended Appendix C – all sections amended Appendix F – amended Appendix J1 – amended Appendix J2 – amended Appendix J3 - added Appendix K – amended (03/13)

The significant changes and additions between 9 and 10 are noted below UKAS Version 10 – March 2013 Contents Composition of Sector Scheme Advisory Committee Copyright Scope


(01/11)


Terms and Definitions Structure of the Installation Team for Installations 7.3Design & Development Appendix B - amended Appendix C- amended Appendix C1, C2 and C3 added Appendix D - amended Appendix F - amended Appendix G1 – amended Appendix K - amended Appendix M – added (not used) Appendix N – added (not used) Appendix O – added (10/13)

The significant changes and additions between 10 and 11 are noted below UKAS Version 11 – October 2013 Appendix C Addition of new FISS/CSCS cards Appendix G 1. Role of Certification Bodies, 1.3 and 1.4 added (04/14)

The significant changes and additions between 11 and 12 are noted below UKAS Version 12 – April 2014 Introduction Normative Reference Terms and Definitions 3.2 Abbreviations Quality Management System Requirements; Design and Development 7.3 7.4.1 (v) Purchasing process 7.5.3 Identification and traceability Appendix C Appendix G1 2A Appendix G1 - see table (4.2.4 and 7.4.1) Appendix O note 5

The significant changes and additions between 12 and 13 are noted below UKAS Version 13 – June 2014 Terms and Definitions 7.4.1 (iv) and (v) Appendix B 1a.1, 1a.4 The significant changes and additions between 13 and 14 are noted below UKAS Version 14 – November 2014 7.4.3 Notes on changes to BS 8417 affecting penetration requirements Appendix B 2a.1, Note 1 Appendix L Timber Preservation


(01/11)


The significant changes and additions between 14 and 15 are noted below UKAS Version 15 – November 2015 7.4.3 Additional notes on changes to BS 8417 affecting penetration requirements Appendix L Timber Preservation The significant changes and additions between 15 and 16 are noted below UKAS Version 16 – April 2016 Appendix C, C1 and C2, FISS/CSCS hyperlink updated: http://www.lantra.co.uk/nhss/fisscscs

The significant changes and additions between 16 and 17 are noted below

UKAS Version 17 – July 2016

Terms & Definitions

6.2.3 – Note added

Appendix C – 3 E) Note added

Appendix J1 – UKAS address and telephone number changed

Appendix L – Road Death Investigation – note added

Version 18 – November 2016

Composition of Sector Scheme Advisory Committee- Amended Corresponding Members - Amended Exclusion of Liability - Replaced Structure of the Team for Installations - Removed Appendix A – Replaced Appendix B – Replaced Appendix C – Replaced Appendix C1 – Removed Appendix C2 – Removed Appendix D – Replaced Appendix E – Replaced Appendix F – Replaced Appendix G1: section 1 General Information – amended, (vi), (ix) – amended, (v) – added, 2C – Replaced Appendix H – Replaced Appendix J1 – Replaced Appendix J3 – Replaced Appendix K – Replaced Fig 1, 2, 3 and 4 removed Appendix K1 – Added Appendix L – Replaced Appendix O – Replaced Appendix P - Added

http://www.lantra.co.uk/nhss/fisscscs


(01/11)


CONTENTS

Page No.

DOCUMENT CONTROL 2

COMPOSITION OF SECTOR SCHEME ADVISORY COMMITTEE AND, EXCLUSION OF LIABILITY

8

SELECTION OF CERTIFICATION BODY AND IMPLEMENTATION OF ISSUE 10 9

INTRODUCTION 10

(05/09) INTERPRETATION OF BS EN ISO 9001:2008 11

1. SCOPE 11

2. NORMATIVE REFERENCE 12

3. TERMS AND DEFINITIONS 13

4.to 8. QUALITY MANAGEMENT SYSTEM REQUIREMENTS 17

APPENDIX A MODEL REQUIREMENTS FOR QUALITY PLANS 24

APPENDIX B REFERENCE DOCUMENTS 27

APPENDIX C COMPETENCY, TRAINING AND HEALTH & SAFETY 29

APPENDIX D REGISTRATION OF DESIGNATED LEAD INSTALLERS 32

APPENDIX E GUIDANCE FOR THE CONTROL OF MONITORING AND MEASURING DEVICES

33

APPENDIX F CERTIFICATION BODIES 34

APPENDIX G THE ROLE OF THE CERTIFICATION BODY AND AUDITOR QUALIFICATIONS

35

APPENDIX G1 GUIDANCE TO ASSESSORS AND OTHER AUDITORS’ COMPETEMNCIES REQUIREMENTS FOR NATIONAL HIGHWAY SECTOR SCHEME 2A

38

APPENDIX H ORGANIZATION ACCEPTANCE AND GUIDELINES FOR NEW ENTRANTS

45

APPENDIX J1 FEEDBACK 46

APPENDIX J2 (05/09)

FEEDBACK TO CERTIFICATION BODIES 47

APPENDIX J3 (06/12) FEEDBACK TO CLIENT BODIES ON POLICING OF NATIONAL HIGHWAY SECTOR SCHEME REGISTRATION

48

APPENDIX K

THE INTERPRETATION OF CERTIFICATES ISSUED BY CERTIFICATION BODIES

49


(01/11)


APPENDIX K1 SAMPLE SKILLS CARD 50

APPENDIX L GUIDANCE FOR CLIENTS 51

APPENDIX M NOT USED 56

APPENDIX N NOT USED 57

APPENDIX O HOW TO REGISTER ON THE SCHEDULE OF SUPPLIERS 58

APPENDIX P INSPECTION OF FENCING SYSTEMS 59


(01/11)


COMPOSITION OF THE SECTOR SCHEME ADVISORY COMMITTEE, EXCLUSION OF LIABILITY AND SELECTION OF CERTIFICATION BODY

(03/13) Composition of Sector Scheme Advisory Committee

BSI (03/13)

Lead Certification Body for this scheme

ADEPT (formerly CSS)

Electric Security Fencing Federation

European Fencing Industry Association

Fencing Contractors Association Ltd

Highways England (11/16)

Lantra

Industry Sector Skills Council

Network Rail

Society of Chief Officers of Transportation in Scotland

(03/13) Corresponding Members

Transport Northern Ireland (11/16)

Transport Scotland

Welsh Assembly Government

(03/13) UKAS accredited Certification Bodies to this scheme.

(03/13) UKAS

Exclusion of liability

(11/16)

The Sector Scheme Advisory Committee for NHSS2A for the Design and/or Supply, Installation and Repair of Fences for Infrastructure Works

1 have and accept no liability whatsoever for any failure of any system or systems assessed under this Sector Scheme Document or for the quality, fitness for purpose, or safety of any product or service which is the subject of such assessment,

2 do not provide any representation or warranty as to any aspect of any such system, product or service, and

3 hereby expressly exclude all and any liability or responsibility (however alleged to arise) for or in connection with the provision of any service or product or any use of any product, all and any such liability or responsibility attaching exclusively to the producer (or user as the case may be) thereof.

Copyright Permission is granted to reproduce and distribute this document subject to the restriction that the complete document must be copied without alteration, addition or deletion. This is subject to material not being used in a derogatory manner or in a misleading context. The source of the material must be acknowledged as SSACF copyright and the title of the document must be included when being reproduced as part of another publication service.


(01/11)


Selection of Certification Body

It is important to note that due to the specific requirements for assessor competence required by this Sector Scheme only certification bodies accredited by UKAS (or their equivalent) are permitted to certificate companies to this scheme, as described in Appendix G.

Prospective companies seeking registration under this scheme should ensure that they engage a certification body specifically accredited to assess against the requirements of this SSD. Specifiers, consultants, engineers etc. that require confirmation of compliance with the contract specification in respect of the supply of products/materials should confirm the current status of the quality assurance certificate issuer and that specific reference is made to this Sector Scheme.

Implementation of Issue UKAS 17

This document takes effect from the date of publication and posting on the UKAS website. (07/09)

Note 1: Following publication of the document the Organization should implement the changes in time for their surveillance visit or assessment visit by the Certification Body. (07/09)

Note 2: The Certification Body should assess the Organization against the latest edition of the scheme within 14 months of its publication. (07/09)

Note 3: Where the surveillance/assessment visit of an Organization occurs within two months of the publication of a revision, such assessment maybe undertaken against the previous edition subject to compliance with Note 2 above.

(06/12)

Note 4: The NHSS document is date specific; however, the Organization shall have procedures in place to ensure that the latest version is always available. Organizations should be aware that utilisation of internet search engines may result in out of date references being identified/called up.


(01/11)


(04/14) INTRODUCTION

(i) This Sector Scheme Document describes the quality management system requirements to be established and maintained by the Organizations of products for projects requested by infrastructure providers. It should be read in conjunction with relevant International, European and British Standards, other legislative requirements and reference material applicable to fencing, excluding Vehicle Restraint Systems and Environmental Barriers (Structural) for Infrastructure Works. (ii) It is important that Main Contractors and Clients, when assessing tenderers for the supply and installation of fencing ensure that tenders meet the SSD requirements and are registered to this Sector Scheme by a Certification Body accredited by UKAS or equivalent. (iii) The SSD encompasses the following: Scope, definitions, certification of registration and quality system requirements for companies

working in their chosen sector. Model requirements for Quality Plans and details of reference material applicable to each

sector. Competence requirements for Installers. An example of in-house register, which must be maintained by companies to show their

designated Installers including appointed lead Installers. Details the role of Certification Bodies and Auditor qualifications. Guidelines and requirements for new entrants wishing to work in the sector. Observations or feedback forms relating to the SSD or the process described herein for

feedback to the committee

(06/12) (iv) Users of this Sector Scheme shall specify other relevant National Highway Sector

Schemes as appropriate to the nature of work being undertaken, e.g. National Highway Sector Scheme No.4 Natural and Conferred Durability of Timber and National Highway Sector Scheme 2B Vehicle Restraint Systems. See Clause 7.4.1 and Appendix B.

(07/09) Manufacturers of fences and powder coating applicators shall be registered to ISO9001.

(04/14) (v) Where Temporary Traffic Management is required Organizations should employ a

relevant National Highway Sector Scheme 12 registered company. For works on rural and urban roads the Organization may employ skilled registered Temporary Traffic Management operatives qualified to meet the requirements of NHSS12D appropriate to contract requirements and risk assessments and for works on motorways and high speed roads the Organization shall use a registered NHSS12A/B Organization. (See Clause 7.4.1. (i))

(vi) The certification of registration shall include the type of fence as appropriate. Refer to the scope of this SSD and Appendix K. (3/13)

(vii) This SSD is a live document maintained and updated by the SSACF which intends to meet two or three times a year to develop it appropriately. The scope of training and competency for Installers is determined through Lantra which has responsibility for the development of National Occupational Standards for the fencing industry. (viii) A liaison committee oversees all the SSD committees to ensure they operate to a common format. (06/12)

(ix) Any observations or complaints relating to the SSD or the process described herein should be made by completing the feedback forms, see Appendices J1 to J3.


(01/11)


(06/12) INTERPRETATION OF BS EN ISO 9001:2008

1.0 (06/12) SCOPE

This SSD describes the management system requirements to be established by Organizations Designing and/or supplying, installing (including contractual design) and repairing Fencing excluding Vehicle Restraint Systems (VRS), Concrete in situ VRS and Environmental Barriers (Structural). The document interprets the requirements of British Standard BS EN ISO 9001:2008 and shall be read and implemented in compliance with that standard. The SSD is applicable to Organizations carrying out the design and/or supply, installation (including contractual design) and repair for the following sub categories:

(06/12)

A Design

Design includes the elements that lead to the manufacture of a product complying with

British Standard Specifications listed below. For BS EN 12839 design is covered through

CE Marking.

(06/12)

B Supply

Other than for concrete posts and panels, the provision of fences in accordance with BSS

(listed below) shall be supplied from UKAS (or equivalent) registered ISO 9001

manufacturer, stockist or distributor. Where timber fencing components are required to be

treated for preservation purposes such products shall be verified to have been supplied

from a registered NHSS 4 Organization.

(06/12)

C Installation and Repair

(a)

(06/12) Boundary Fencing

BS 1722 Part 1 chain link fences

BS 1722 Part 2 strained wire and wire mesh netting fences BS 1722 Part 4 cleft chestnut pale fences BS 1722 Part 5 close-boarded and wooden palisade fences BS 1722 Part 7 wooden post and rail fences BS 1722 Part 11 prefabricated wood panel fences

(b) (06/12)

Metal Railings

BS 1722 Part 8 mild steel (low carbon steel) continuous bar fences and hurdles BS 1722 Part 9 mild steel (low carbon steel) fences with round or square verticals

and flat horizontals BS 7818 Specification for Pedestrian Restraint Systems in Metal

(c) Concrete post and panel BS EN 12839 Precast Concrete Products – Elements for Fencing

(d) (06/12)

High Security Fencing BS 1722 Part 10 anti-intruder fences in chain link and welded mesh BS 1722 Part 12 steel palisade fences BS 1722 Part 14 open mesh steel panel fences

(e) (06/12)

Electric Security Fencing BS 1722 Part 17 electric security fences

(f)

(06/12) Wildlife Fencing C6-C46

Fences (including wildlife fences)

(g) (06/12)

Gates & Stiles and Ancillary (to client’s design and / or specification)


(01/11)


(h)

(09/12) Automated gates, access barriers and turnstiles (to client’s design and / or

specification) The SSD shall be referenced in the Certificate of Registration see Appendix K, which shall include the type and sub type of fence as appropriate.

2.0 NORMATIVE REFERENCE (07/09)

The following normative documents contain provisions which constitute provisions of BS EN ISO 9001:2008: BS EN ISO 9000:2005 Quality Management Systems – Fundamentals and Vocabulary BS EN ISO 9004:2000 Quality Management Systems – Guidelines for Performance Improvements (06/12)

BS EN ISO 9004:2009 Quality Management Systems – Managing for the sustained success of an Organization. A quality management approach BS1722 – Fences – parts appropriate to scope of the Organization’s works NB parts 3, 6, 13 & 15 have been withdrawn (04/14)

BS EN 12839 Precast Concrete Products – Elements for Fencing


(01/11)


3.0 TERMS AND DEFINITIONS

3.1 (06/12)

Definitions For the purpose of this Sector Scheme Document the following definitions shall apply:

Certificate of Registration (07/09)

A Certificate issued by a UKAS or equivalent accredited Certification Body certifying that the holder operates a Quality Management System complying with BS EN ISO 9001:2008 and with the SSD (see Appendix K).

To be valid the Certificate shall include the scope of approval to 2A Fences and define the types of fence to which the certificate applies.

(04/14) Client The body for which work is being carried out, e.g.

infrastructure provider/operator.

Components All necessary elements, including fastenings, which separately and together are necessary to create a Fence as required.

Contract The agreement between the Organization and the Customer governing the provision of the Works to which this SSD relates.

Contract Supervisor The person responsible for the supervision of the installation. The Contract Supervisor could be responsible for a number of contracts and is not always necessarily on site.

Customer The body engaging the Organization for the purpose of work described in this SSD. This may be the main contractor where the Organization is a sub-contractor.

Designer The company/person/authority responsible for converting requirements into design output in the form of drawings, calculations, specifications, plans, instructions etc.

Design Development Set of processes that transform requirements into specified characteristics or into the specification of a product, process or system. (Ref. ISO 9000:2005 3.4.4).

(06/12) Diploma (QCF) A practical and knowledge based competency assessment

qualification which replaces NVQ’s in England, Wales and Northern Ireland as applicable. SVQ’s are not affected

FISS/CSCS Fencing Industry Skills Scheme/Construction Skills Certification Scheme. Joint national skills card registration scheme.

Fence (07/09)

Fence covers all types of fencing and automated gates and access barriers, but excluding Vehicle Restraint Systems (Scheme 2B, 5B and 21) and Environmental Barriers (Structural) (Scheme 2C).

(03/13) Installer (Blue) A person who works under the control of a Lead Installer

and is a skilled Installer/repairer (09/12)

and holds a FISS/CSCS Blue card (see Appendix C).

(03/13) Installer (White)

A skilled Installer in one of the following occupations.

Automated Gate and Access Barrier

Electric Security Fence


(01/11)


(07/16)

Labourer A person who works under the control of a Lead Installer.

(04/14) Infrastructure Provider An organisation that provides the basic facilities, services

and installations needed for the functioning of a community or society, such as transportation, security, communications systems, water and power lines, and public institutions including schools, post offices and prisons.

Lead Installer (07/09)

The person responsible for the installation of and correct supervision of key elements on the installation in accordance with given instructions. S/he is a skilled Installer/repairer (see Appendix C) and appointed by the company as a designated Lead Installer (see Appendix D). The Lead Installer is in charge of the gang, reports to the Contracts Supervisor and will always be on the site during the installation process.

NVQ National Vocational Qualification – a vocational qualification approved by the Qualification Curriculum Authority. (see also Diploma)

Organization The Organization undertaking design and/or supply, installation and repair of fences.

(06/12) QCF

Qualification and credit framework. Ofqual, together with its partner regulators in Wales (DCELLS) and Northern Ireland (CCEA), is responsible for regulation of the Qualifications and Credit Framework (QCF). The QCF is a system for recognising skills and qualifications. It does this by awarding credit for qualifications and units (small steps of learning). Each unit has a credit value. This value specifies the number of credits gained by learners who complete that unit. The flexibility of the system allows learners to gain qualifications at their own pace along routes that suit them best.

The QCF aims to provide for a simple yet flexible structure that allows for the maintenance and continuing development of a qualifications system that is: inclusive; responsive; accessible; non-bureaucratic.

The QCF allows achievements to be recognised and recorded through the award of credits and qualifications. It supports the accumulation and transfer of credits and the easy identification of each achievement’s level and size. In this way, learners have maximum flexibility and range of opportunities and can be reliably recognised for their achievements.

(02/12) QCF Units

Awarding organisations can place units in the unit databank. Once units are in the databank, they may be used to build rules of combination. Awarding organisations subsequently use agreed rules of combination to develop qualifications and submit these for accreditation. At this point the units included in the qualification are made available to learners and the qualification is offered for use. The awarding organisation is responsible for carrying out assessments of units and awarding credits and qualifications.


(01/11)


Every unit and qualification has a credit value and a level. One credit represents ten notional hours of learning, showing how much time the average learner would take to complete the unit or qualification. Levels indicate difficulty and vary from entry (1) to level 8. There are three types of qualification:

Awards (1 to 12 credits)

Certificates (13 to 36 credits)

Diplomas (37 credits or more)

Quality Plan The document setting out the specific quality practices, resources and sequence of activities defined in the Contract. (See appendix A).

(03/13) Repair Restoration of a broken, damaged, or failed

component(s) to the required specification.

Scheme The systematic arrangement for incorporating Quality Management into the work described in the contract.

(06/12) ‘Shall’

(06/12) The term ‘shall’ is used in this document to indicate

those provisions which are mandatory.

(06/12) ‘Should’ The term ‘should’ is used in this document to indicate

recognised means of meeting the requirements of the standard (ISO 9001). An Organization can meet these in an equivalent way provided this can be demonstrated to a Conformity Assessment body (CAB) (Certification body)

SSACF (07/09)

Sector Scheme Advisory Committee for Fencing.

(11/14) Subcontracting

individuals Self-employed person providing service(s) to the Organization under the direct supervision and control of the Organization. The Organization must ensure the Individual meets the requirements of clause 6.2.2 and Appendix C.

(11/14) Subcontracting

Organization An Organization registered to a relevant Sector Scheme, as appropriate, providing services(s) or material(s) to the Organization awarding the work.

(11/14) Subcontracting Specialist A subcontracting Individual or a GD02 (or equivalent)

registered Consultancy Organization providing specialist supervision and/or consultancy services.

(03/13) Supply The making available of the necessary parts and/or

services to meet the requirements specified in the contract.

SVQ Scottish Vocational Qualification - a vocational qualification approved by the Scottish Qualification Authority.

(06/12) UKAS United Kingdom Accreditation Service or any equivalent

International Accreditation Forum (IAF) Multi-Lateral Agreement (MLA) signatory with a scope which includes this Sector Scheme.


(01/11)


3.2. Abbreviations

MCHW Manual of Contract Documents for Highway Works: Volume 1Specification for

Highway Works

NVQ/SVQ National Vocational Qualification/Scottish Vocational Qualification

OfQual Office of Qualifications and Examinations regulation

QCF Qualifications Curriculum Framework

SSD Sector Scheme Document

(04/14)

SHW Manual of Contract Documents for Highway Works Volume 1: The Specification for Highway Works (and any subsequent amendments) currently issued by The Stationery Office for the Highways Agency, Transport Scotland, The Welsh Assembly Government and The Department for Regional Development, Northern Ireland. Amendments to the SHW may be published as Interim Amendments Notes (IANs): available at http://www.dft.gov.uk/ha/standards/ians/index.htm

VRS Vehicle Restraint Systems (to include VRS products covered by BS EN 1317 road restraint systems as defined in this scope)

http://www.dft.gov.uk/ha/standards/ians/index.htm


(01/11)


4 to 8 QUALITY MANAGEMENT SYSTEM REQUIREMENTS

(06/12)

Introduction

(06/12) Paragraph numbers in sections 4 to 8 below refer to the relevant paragraph

numbers in BS EN ISO 9001:2008. The interpretations given below are to assist in the clarification of the BS EN ISO 9001 text, no inference should be made that BS EN ISO 9001 requirements are diluted or deleted because of this interpretation.

(06/12) Where ‘no specific interpretation’ is recorded under a clause this means that the

committee has not considered it necessary to provide further interpretation for that clause.

4 QUALITY MANAGEMENT SYSTEM

(06/12)4.1 General requirements

The Organization shall operate a quality management system to BS EN ISO 9001: 2008 and this schedule.

The Organization shall notify and provide evidence of conformity to this scheme by registering their details and uploading their registration certifications on the Schedule of Suppliers website and keeping these details updated. www.scheduleofsuppliers.co.uk/

(11/16)

4.2 Documentation requirements

4.2.1 General

Quality Plans are required for all contracts. When requested, the Organization shall submit a Quality Plan for approval by the Customer prior to the commencement of work (see Appendix A).

4.2.2 Quality manual

No specific interpretation.

4.2.3 Control of documents


4.2.4 Control of records

See point 5 in Appendix A.

5 MANAGEMENT RESPONSIBILITY

5.1 Management commitment


5.2 Customer focus

The Organization’s should consider the interests of the Client and the product end users, for example, the general public/travelling public; and shall be mindful of the Client’s interaction with the end users.

5.3 Quality policy

(07/09)

The Organization’s quality policy statement shall include a statement of commitment to this Sector Scheme.

5.4 Planning


5.5 Responsibility, authority and communication

Management and communication systems shall be maintained to ensure customer requirements are adequately and accurately communicated to staff carrying out the work.

http://www.scheduleofsuppliers.co.uk/


(01/11)


The Contract Supervisor is responsible for the Contract.

5.5.1 Responsibility and authority


5.5.2 Management representative


5.5.3 Internal communication


5.6 Management review

(06/12)5.6.1 General

(06/12)

For the purposes of this Scheme, this shall be at intervals not exceeding twelve months.

5.6.2 Review input


5.6.3 Review output


6 RESOURCE MANAGEMENT

6.1 Provision of resources


(06/12) 6.2 Human resources

6.2.1 General

(06/12)

The training and assessment of personnel required by this scheme is aimed primarily at technical competency for the design, supply, installation and repair of fencing. It is intended to provide awareness to carry out work in a safe manner however it remains the responsibility of the Organization to determine and implement safe systems of work.

6.2.2 Competence awareness and training

Organizations must meet the scheme requirements and ensure all their Installers and team members are registered and working towards relevant qualifications referred to in the FISS/CSCS registration scheme. A copy of the FISS/CSCS booklet, which details all the requirements, is available from the Lantra website http://www.lantra.co.uk/nhss/fisscscs A brief outline of these categories and contact address is detailed in Appendix C.

6.2.3 A Lead Installer shall control no more than four Installers/Labourers at any one time and shall be present on site at all times although not necessarily when foundations are being excavated.

(07/16 ) Note: This is an internal appointment by the Organization no card is

issued.

6.3 Infrastructure


6.4 Work environment




(01/11)


7 PRODUCT REALIZATION

(06/12) 7.1 Planning of product realization

The Planning of product realisation shall be recorded in a Quality Plan. The Quality Plan may be a largely standard document, as indicated in Appendix A in conjunction with “contract specific” information.

(06/12) (07/09)

The Quality Plan shall not be considered in isolation. An integrated approach shall be taken which links the Quality Plan with other management plans, notably the Environmental Plan (including protected sites). Sustainability Plan and the Health and Safety Plan (including risk and hazard assessments) together. Management of the service as a whole is reliant on quality and hence the contract and the quality element cannot be separated, as one cannot function without the other.

(07/09) The Organization shall, in order to reduce the need for waste disposal, minimise

the generation and environmental impacts of wastes arising during the contracted works and shall maximise opportunities for the re-use and recovery of wastes. The Organization shall document its arrangements for the identification, segregation, handling, storage and disposal of the different types of wastes arising from the contracted works.

7.2 Customer related processes

7.2.1 Determination of requirements related to the product


7.2.2 Review of requirements related to the product

No specific interpretation

7.2.3 Customer communication

(i) The Customer needs to be informed about the products, that is, they require detailed information as appropriate regarding materials, components, manufacturing details etc. for the purposes of:

(a) As-built records for maintenance/health and safety requirements.

(b) For their own monitoring of the effectiveness/performance of the product.

The Quality Plan shall identify what and when relevant information is passed on to the customer or their agent.

(ii) The Organization shall determine and implement arrangements to demonstrate that timber and timber products, where used, come from legal and managed sustainable sources. This shall include provision of third party certification to the Client.

7.3 Design & development

(07/09) The records of the verification (see sub-clause 7.3.5 Design and Development

Verification) and validation (see sub-clause 7.3.6 Design and Development Validation) processes shall include information to demonstrate compliance with the contract specification, irrespective of whether the customer expressly requests it or not.

(07/09) The other sub-clauses within this heading require no specific interpretation.

(03/13) For supply and installation only contracts this is not a mandatory requirement and

can be excluded with justification.

(04/14) For products covered by a harmonised standard design is covered through CE

Marking.


(01/11)


7.3.1 Design and development planning (07/09)


7.3.2 Design and development inputs (07/09)


7.3.3 Design and development outputs (07/09)


7.3.4 Design and development review (07/09)


(06/12) 7.3.5

Design and development verification


(06/12) 7.3.6 Design and development validation


7.3.7 Control and design and development changes (07/09)


(06/12) 7.4 Purchasing

(06/12)

The Organization shall establish procedures to ensure that all materials conform to the Contract Specification. All copies of certification to verify this shall upon request be passed to the Client.

(06/12) Components for general fencing for highway works should, in the absence of an

alternative client specification, comply with the MCHW Volume 1(SHW), Series 300. For timber components a Certificate of Treatment showing the basis of compliance with the requirements for the Preservation of Timber of that specification shall accompany each batch or part batch delivered to site. This shall include details of species used for components in ground contact situations, e.g. posts and gravel boards as well as the location of the treatment plant and its certification to NHSS 4.

(04/14)7.4.1 Purchasing process

(i) Where supply of materials/products is required the materials/products shall be selected in accordance with the contract (specification) documents including compliance with other relevant Sector Schemes (See appendices A & B of the SHW).

(ii) Where timber is used the purchasing process shall include systems to establish timber sources (that they are procured from legal and managed sustainable sources), species and preservative treatment (that Sector Scheme 4: Natural and Conferred Durability of Timber be used). This shall apply to supplier selection, evaluation and re-evaluation processes.

(iii)

(07/09) Where powder coatings are specified they shall be in accordance with BS 1722

Part 16 organic powder coatings and supplied by companies registered to ISO9001 for powder coatings applications.

(iv) (11/14)

When fencing is specified it shall be in accordance with the relevant parts of BS 1722 and provided by companies registered to ISO9001 for the provision of fence components. (See also Scope 1.0 sub-clause B for more detailed information and in particular the QMS requirements for timber preservation companies)

(v) (11/14) Sub-contract fence installer Organizations shall be BS EN ISO 9001/Sector

Scheme 2A compliant.

(11/14)

Within this scheme sub-contractors include sub-contracting specialists or sub-contracting Organizations as defined in 3.1 Terms and Definitions.


(01/11)


(11/14) Sub-contracting individuals shall meet the requirements of clause 6.2.2 and

Appendix C.

7.4.2 Purchasing information


7.4.3 (11/15)

Verification of purchase product

(11/14)

Note on changes to BS 8417 affecting penetration requirements for 30-year desired service life fence posts and other ground contact (use class 4) components

(11/15) NOTE: Timber preservation is specified in BS 8417 Preservation of wood - Code of

practice in terms of penetration and retention of preservative. Highway fencing is specified in Highways Agency MCHW Series 300 and calls up BS 8417 for timber preservation.

BS 8417 offers three options for service life – 15, 30 and 60-year desired service life (DSL) – and MCHW Series 300 requires treatment to the 30-year DSL specification. A revised version of BS 8417 was published in May 2014 (designation 2011 +A1: 2014) and the standard now requires, for 30 year DSL, penetration of exposed heartwood faces of all timber to be used in ground contact (e.g. fence posts).

(11/15) The standard

itself should be consulted for full details of the changes and the new requirements.

(11/15) Heartwood cannot be penetrated sufficiently to meet the 30-year DSL requirement

without additional processing and incising has been adopted by some UK treaters as the preferred method for this. It should be understood, however, that the requirement is not to use a process such as incising but to achieve the penetration defined in the standard within the contractual quality limit.

If round posts with a complete sapwood ring are supplied and there is no exposed heartwood the standard requires only the sapwood to be penetrated to the extent set out in BS 8417. For round pine posts therefore, and for round posts made from other species whose sapwood can be penetrated without additional processing, contractors should not be looking for evidence of additional processing such as incising.

These changes do not apply to timber treated with creosote for which the penetration requirement remains unchanged from the 2011 version of the standard.

Contractors installing timber highway fencing (and environmental barriers) whose materials were subject to contract dated after May 2014 should find that timber to be installed in ground contact has been treated in accordance with the 2014 version of BS 8417 and, if sawn posts are to be installed, may have been incised before treatment. Such timber must be supplied by a treater whose ISO 9001 certificate includes NHSS 4 treatment in its scope.

The accompanying illustrations (see Appendix L) show what to look for if incising has been used. Note that incising patterns do vary between incising machines and the way they are set up but in all cases the treater should have checked that the penetration requirements have been met.

Where timber is used it shall be controlled and records made to allow for the timber source to be identified. This shall be used to demonstrate that sustainable sources have been used. Delivery documentation shall be checked to ensure: the materials described are as required both on the order and on the delivery documentation.

7.5 Production and service provision

7.5.1 Control of production and service provision

The Organization shall identify and plan the supply and installation processes. Examples of conditions, which shall be controlled, include:

(a) An agreed procedure for carrying out emergency repairs including health and safety requirements.


(01/11)


(b) either

When the Organization is the main contractor, location and identification of underground and over ground services and structures including vehicle restraint systems together with the names, addresses and telephone numbers of persons responsible for them,

or

When the Organization is a sub-contractor, the taking of all reasonable steps to ensure this information is available from the main contractor and is suitable to the extent that the Organization is satisfied it is safe to carry out the sub-contract works.

The Organization’s management shall have a working knowledge of the documents listed in Appendix B that are relevant to the work described in the Contract. Also see Appendix B for client contract specification. A Lead Installer shall control no more than four Installers/Operatives at any one time and shall be present on site at all times although not necessarily when foundations are being excavated.

7.5.2 Validation of processes for production and service provision No specific interpretation. (04/14 )

7.5.3 Identification and traceability

(06/12)

This is intended to provide traceability and identification of the timber being provided to site. It has been known that sawmills and timber preservation company have bundled together timber fencing components which come from different species and consequently do not meet the specification requirements. A Lead Installer should be able to visually identify the species when it arrives on site and should therefore be responsible for rejecting the product if it does not meet the specification requirements. This would be in addition to checking paper work of what is being delivered.

(04/14) CE Marked products should be accompanied by a Declaration of Performance

(DoP) which complies with the contract requirements and instructions and safety information in English, which can be easily understood.

7.5.4 Customer property

Customer supplied product may include the re-use of undamaged components from existing fences.

7.5.5 Preservation of product


7.6 Control of inspection, measuring and test equipment

The Organization’s system shall include documented procedures to demonstrate the manner and frequency of the calibration of the measuring and test equipment. See Appendix E for guidance.

8 MEASUREMENT, ANALYSIS AND IMPROVEMENT

8.1 General


8.2 Monitoring and measurement


8.2.1 Customer satisfaction



(01/11)


8.2.2 Internal audit

(07/09)

Internal audits shall be carried out at sufficient frequency and by a suitable technically competent person/s to ensure a robust assessment of the compliance of the product. The quality plan shall state the frequency of internal audits.

8.2.3 Monitoring and measurement of processes


8.2.4 Monitoring and measurement of product


8.3 Control of non conforming products

Any material and /or work not conforming to the specification shall either be reworked to conform to the specification or must formally be accepted in writing by the customer. The materials and/or work shall otherwise be considered as rejected.

8.4 Analysis of data


(06/12) 8.5 Improvement


(06/12) 8.5.1 Continual Improvement

No Specific Interpretation.

(06/12) 8.5.2 Corrective Action


(06/12) 8.5.3 Preventive Action



(01/11)


APPENDIX A (11/16)

MODEL REQUIREMENTS FOR QUALITY PLANS 1.0 General requirements

1.1 Definition of the product (or service) to be provided.

1.2 The structure of the Organization describing the line of command and stating the names of the organization’s Manager responsible for the contracted work. Contact details for these staff:

details of those responsible for design where applicable

the senior manager responsible for the contracted work,

the organization’s on-site management representative, and

the person(s) responsible for signing off the works the Lead Installer or Site Manager

1.3 Identification of the procedural content of the Organization’s quality management system documentation relative to the product and service being provided. A copy of this documented information shall be available and provided to the Customer and/or Client as required or on request.

1.4 The control of personnel selection including special requirements for skilled personnel e.g. training of site staff.

1.5 The Customer's nominated Quality Manager, project manager and/or other representatives through whom communication is to be made throughout the contract.

1.6 Any environmental conditions impacting upon the specified works. 1.7 Location of site for the contract and means of access. 1.8 Specification and/or Contract Documents:

Site terrain, subsoil, underground obstructions and voids;

Location and identification of underground and overground services and structures including vehicle restraint systems;

Agreed areas of cutting and filling;

Location of buildings, trees, roads, railways, tramways, vehicle restraint systems and other factors likely to affect installation;

other relevant information e.g., foundation design, environmental aspects, other relevant Sector Scheme compliance, materials/products supplier details.

Where certain aspects of the information described cannot be obtained or is not provided, the fact shall be recorded in writing and a copy given to the Customer.

Where required in the contract materials/components shall be in accordance with Series 300 and 400 (Pedestrian Guard Rail) of the Specification for Highway Works and the drawings referred to in the Contract.

The quality plan shall include details on the production and control of concrete to comply with the requirements of BS EN 206-1 and BS 8500 part 1.

1.9 Extent of the works and the commencement and completion dates of the contract. 1.10 Details of the work including length and location of fence and position of gates, stiles etc.


(01/11)


1.11 Details of existing materials (as applicable). 1.12 Disposition of documented information. 2.0 Contract specific information

2.1 Details of the contract specific equipment to be used and any certification required to be issued to the Customer/Client.

2.2 Name and contact details of Customer/Client contact(s).

2.3 Details of the communications required between the organization’s staff and the Customer/Client or any other party including Liaison with the Police, the Highway Authority, adjoining landowners and organisations or individuals advising on works affecting Protected Species or their habitats.

2.4 Work programme and details of deliverables including method statements.

2.5 Details of how the Organization shall address health and safety issues, including risk assessment, on a site specific basis, for all activities, including road traffic hazards, environmental hazards, etc. in the works area and those with the potential to impact outside the works area. In particular:

2.6 Any sub-contract details including details of the sub-contractor’s registration to this Sector Scheme

and any other relevant Sector Scheme.

2.7 Receipt, examination and submission to Client of certificates of registration and test results and origins of materials used including timber source information. *

2.8 Selection, storage, handling including delivery programme and storage areas for materials.

2.9 Site welfare facilities for staff and reference to relevant Health and Safety Plans and/or Risk Assessments.

2.10 Details and control of Quality records. *

2.11 Control of non-conforming product. *

2.12 Scheme specific resource efficiency plan and requirements, including those of the Customer/Client, statutory and regulatory, and for purchasing of materials for the contract.

2.13 Measures required for the minimisation of waste, inclusion of recycled material and the methods for environmentally acceptable disposal of materials as necessary.

2.14 Environmental Management Plan, Construction Environmental Management Plan, Operation and Maintenance Plan, Handover Environmental Plan as appropriate.

*Copies of the Organization's general procedures covering these items shall be made available for examination by the Client's representative; copies are to be provided when requested.

Note: Reference should also be made to Sample Appendix 1/24 in the Notes for Guidance on the Specification for Highway Works where this is incorporated into the main Contract and Appendix H of the Specification for Highway Works.


(01/11)


NOTES: 1. Where certain aspects of this information cannot be obtained or, is not provided, this fact shall be

noted in the quality plan against the appropriate section. 2. The organization should also be aware that there may be further general requirements for quality

plans within a contract, for instance Appendix 1/24 of the Manual of Contract Documents for Highway Works, which may also need to be addressed.

3 See ISO 10005 (Quality management systems – Guidelines for quality plans) for further

information. 4 Where ready mixed concrete is provided for highway works, in accordance with the requirements

of the SHW, it shall meet the requirements for product conformity provided in Appendix B of the SHW. When the supplier proposes to use a different product certification scheme or an organization registered to a different product certification scheme, he shall satisfactorily demonstrate to the Overseeing Organisation that the scheme provides equivalence in accordance with sub-clauses 104.5 and 104.18 of the SHW for the concrete mixing plants supplying to the contract.


(01/11)


APPENDIX B (11/16)

REFERENCE DOCUMENTS

The list of standards and documents below are date specific, however, the organization shall have procedures in place to ensure that the latest version is always available. Organizations should be aware that utilisation of internet search engines may result in out of date references being identified/called up. Note: The listing is not comprehensive; other documents may be required to fulfil the requirements of the contract. Organizations shall ensure that they have a working knowledge of and access to all the documents including amendments unless stated otherwise in the specification.

1. Reference Documents

The Organization shall have access to all relevant reference documents to the context of their Organization, for example;

1.1 Manual of Contract Documents for Highway Works: Volume 1 Specification for Highway

Works (SHW), and amendments Specification for Highway Works: Series 0000 Introduction Series 0100 Preliminaries Series 300 Fencing Appendix A Quality Management Schemes Appendix B Product Certification Schemes

1. www.standardsforhighways.co.uk/ha/standards/mchw/index.htm (See note 2)

1.2 Manual of Contract Documents for Highway Works – Volume 2 Notes for Guidance on the Specification for Highway Works (NGSHW), and amendments. Series NG000 Introduction Series NG100 Preliminaries Series NG300 Fencing www.standardsforhighways.co.uk/ha/standards/mchw/index.htm (See note 2)

1.3 Manual of Contract Documents for Highway Works – Volume 3 Highway Construction Details Fences, Stiles & Gates – H series www.standardsforhighways.co.uk/ha/standards/mchw/index.htm (see note 2)

1.4. Railway Infrastructure Specific Documents

Network Rail Company Standards

1.4a.1 NR/L2/TRK/5100 Management of fencing and other boundary measures

1.4b Railway Infrastructure Standards as prepared by other railway authorities as appropriate

1.5 ISO 9000:2005 – Quality Management Systems – Fundamentals and Vocabulary


(01/11)


1.6 ISO 9001:2008 - Quality Management System – Requirements

1.7 ISO 9004:2009 – Managing for the sustained success of an Organization – A quality management approach.

1.8 National Building Specification Fencing Section Q40.

1.9 WPA Guidance Note on the handling of treated wood waste.

1.10 Contract Specific Documents.

1.11 IAN115 Hard Shoulder Working - can be accessed by the following link http://www.standardsforhighways.co.uk/ians/index.htm

2. Associated Documents – Bibliography

2.1 GD 02 - Quality Management Systems for Highway Design (Design Manual for Roads and Bridges – Volume 0, Section 2, section 1, Part 1 – http://www.standardsforhighways.co.uk/ha/standards/dmrb/vol0/section2.htm

2.2 GD 04 - Standard for safety risk assessment on the strategic road (Design Manual for Roads and Bridges – Volume 0, Section 2, section 1, Part 1 –http://www.standardsforhighways.co.uk/ha/standards/dmrb/vol0/section2.htm

2.3 Wildlife Fencing Design Guide C646 (CIRIA)

Note 1: This list of standards and documents include those that are date specific, however, the Organization shall have procedures in place to ensure that the latest versions are always available. (See clause 7.5.3.2).

Note 2: Highways England may issue Interim Advice Notes (IANs) as a prelude to inclusion in the MCHW (Vol 1 and 2), the DMRB and/or Chapter 8. Organizations must have auditable processes in place to identify when these documents are issued and their implementation date(s). An index of Interim Advice Notes (IANS) is available on the internet (www.dft.gov.uk/ha/standards/ians/index.htm).

Note 3: Every effort has been made to update web sites, but the committee cannot provide any guarantees that the sites will continue to exist or if they do that they will maintain access to the documents identified above.

http://www.standardsforhighways.co.uk/ians/index.htm

http://www.standardsforhighways.co.uk/ha/standards/dmrb/vol0/section2.htm

http://www.dft.gov.uk/ha/standards/ians/index.htm


(01/11)


(11/16) APPENDIX C

COMPETENCY, TRAINING AND HEALTH AND SAFETY

1. Training and competency qualifications

The Organization shall ensure that their employees shall have undergone suitable training and competency assessment that will cover aspects of the work to be undertaken as follows: See clause 6.2 and the requirements set out in the FISS/CSCS Information Booklet https://www.lantra.co.uk/nhss/fisscscs

2. Qualifications and credit framework The Qualifications and Credit Framework (QCF), has replaced the National Qualifications Framework (NQF). Awarding organizations/Bodies should be actively involved in the development of training and academic qualifications for centres and providers. The aim should be to ensure that only qualifications fit for purpose will be developed and that they continue to work pro-actively with their industry partners to meet the needs of employers and employees in all areas of qualification provision. What is the QCF? The QCF is designed to be a simple and flexible system that will operate across England, Wales and Northern Ireland and is closely aligned with the Scottish Credit and Qualifications Framework (SCQF). It will recognise achievement of learners from aged 14 – 90 and supports a national record of learner achievement enabling movement between centres and the Awarding organizations/Bodies if appropriate. Features: All units within the framework will have a title, credit value, level, and a set of explicit learning outcomes and assessment criteria. Each unit should stand alone and be capable of independent assessment. Units will be the building blocks of qualifications and all qualifications, academic, trained/capable and competent will be described through agreed rules of combination. There is standardised simple architecture to describe qualifications represented by size and level – from Entry level through to level 8. Qualifications will be identified as:

Awards (1-12 credits),

Certificates (13-36 credits) and

Diplomas (37+) The aim is that all achievements can be standardised by a common currency which is “credit” and that the level and size of achievements should be standardised and easy to recognise. Credit can be accumulated and transferred and used flexibly to meet a variety of learner needs. One credit will represent 10 notional learning hours.

QCF Diplomas:

A number of existing competency based Qualifications such as NVQs within the QCF are “Diplomas” by virtue of their size. The content of these particular QCF Diplomas is the same; as is the Quality assured assessment strategy that underpins them.

https://www.lantra.co.uk/nhss/fisscscs


(01/11)


QCF Diplomas should not be confused with 14-19 Diplomas that have been designed to offer a vocational route in the school sector and embrace a broad range of outcomes to enable young learners to extend both their academic skills and a broad range of their vocational learning experiences. Although the 14-19 Diplomas may involve some work placement activity they are NOT competency based qualifications and have a very different purpose. For instance, the main 14-19 Diploma in the Lantra footprint is called the 14-19 Diploma in Environmental and Land-Based Studies. The framework offers maximum flexibility for learners to gain recognition for their achievements (whether they are single units or full Qualifications).

3. Health and safety

Organizations are reminded of the legal requirements to provide health and safety training for all personnel as appropriate in accordance with the Health and Safety at Work Act 1974. The training and assessment of competency of personnel required by this scheme is aimed primarily at technical competence in their field of work. It is intended to provide awareness to carry out work in a safe manner; however, it remains the responsibility of the organization to determine and implement safe systems of work. If they are working adjacent to live highways it is a requirement that personnel pass the specialist test questions for Highway Works included in the CSCS or the ECS Highway Electrical version of the Health & Safety touch screen test.

4. Temporary traffic management Highways organizations are reminded of the requirements for temporary traffic management on all highways including high speed dual carriageways and motorways. For work on high-speed dual carriageways and motorways, other than short duration works on hard shoulders or verges, such works shall be carried out by an organization registered to NHSS 12A/B as appropriate. For works on mobile lane closures NHSS 12C applies. For works on other roads NHSS 12D applies and organizations need to ensure that they have appropriately skilled personnel to set out the necessary temporary traffic management measures. Guidance is given in Appendix M of NHSS 12D. However, for the English strategic road network such measures need to be installed by a 12D registered organization. Further information NHSS Committees need to take note of other sector scheme documents when developing or reviewing their documents as this may have implications for “their” scheme in respect of qualifications required of personnel.


(01/11)


5. Fraudulent Certificates/Cards

ACTION IN THE CASE OF SUSPECT CERTIFICATES/CARDS THE FOLLOWING ADVICE IS GIVEN: SUGGESTED ACTION BY ORGANIZATION On being presented with a suspect certificate/card (check logo, print quality, colour, layout, spelling, likeness of photograph):

Take possession of certificate/card

Call a member of the body that issued the certificate/card. A member of the team will help you confirm your suspicions or otherwise

If the certificate/card appears to be fraudulent:

Retain the certificate/card if possible

Make photocopies of front and back

Record certificate/cardholder’s name and address

Ask certificate/cardholder where the certificate/card was obtained from

Call the local police and report the matter

Refuse access to site (subject to company rules)

Forward copies of all evidence to the body who issued the certificate/card marked “SUSPECTED FRAUDULENT CERTIFICATE/CARD” with any crime number given by local police.

Note: The body should in the majority of cases fully support any prosecution with technical and

factual evidence. This should help to maintain the integrity of the Highway Sector Schemes.


(11/16) Appendix D: Example Register of Personnel Attainments A similar register will be maintained for Installers and Contract Supervisors. NAME OF ORGANISATION --------------------------------------- QA CERTIFICATION BODY --------------------------------------- QA REGISTRATION NUMBER ------------------------

FULL NAME OF LEAD INSTALLER

FISS/CSCS CARD REG

NUMBER

CATEGORY(IES) OF SYSTEM DESIGNATED TO

INSTALL $

REGISTN

RENEWAL DATE

DATE DESIGNATED

BY ORGN

NAME AND SIGNATURE OF AUTHORISED MANAGER NAME SIGNATURE

$ State product name


APPENDIX E

(11/16) GUIDANCE FOR THE CONTROL OF MONITORING AND MEASURING DEVICES: BS EN ISO 9001:2008 PARAGRAPH 7.6

Equipment Title Purchase Specification

Calibration Control Calibration Frequency

Steel Tape EC Class II Issue control and function check

by user

In Use Check †

Fibre Tape EC Class III Issue control and function check

by user

In Use Check †

Spirit Level In Use Check ‡

Cable avoidance tools

Service in accordance with manufacturer’s

instructions

In Use Check

† check to confirm legibility/readability for required dimension. ‡ confirm level reading by reversing the spirit level (daily pre-use check)

Notes

1. The table does not represent an exhaustive list of monitoring and measuring devices

and therefore equipment not included but employed by the organization should be calibrated to an acceptable standard and be documented.

2. Records of all equipment in use, their calibration status and calibration or verification

checks undertaken shall be implemented and maintained.


(01/11)


APPENDIX F

CERTIFICATION BODIES

Information on certification bodies accredited against this scheme can be found on the UKAS website www.ukas.com. Note 1: Advice on the current accreditation status of certification bodies to assess against this document should be sought from UKAS (Tel 01784 429 000). Note 2: Certification Bodies interested in being accredited by UKAS for this Sector Scheme should contact UKAS. Note 3: Organizations currently registered to ISO 9001 with an UKAS (or equivalent)

accredited certification body that does hold registration to this Sector Scheme may wish to

consider the following option. Continuing to be registered with their existing Certification Body

but having the interpretation of the Sector Scheme carried out by and in conjunction with an

UKAS accredited certification body for this scheme."



(01/11)


(10/13) APPENDIX G

THE ROLE OF THE CERTIFICATION BODIES AND ASSESSOR COMPETENCE

1. Role of Certification Bodies 1.1 The independent assessment of conformity of Organizations to the requirements of

ISO 9001:2008 and the additional requirements required by this SSD relies upon the assessment expertise, competence and capability of accredited certification bodies.

1.2 The Certification Body role is to ensure, through assessment that Organizations have

management systems in place which address the enhanced ISO 9001:2008 requirements detailed in this SSD.

1.3

(10/13) Certification Bodies shall ensure they are all represented by at least one

nominated individual Lead Certification Body (or deputy) who will represent all Certification Bodies at Sector Scheme Advisory Committee. This does not preclude other Certification Bodies from attending, as appropriate.

1.4

(10/13) Certification Bodies shall be represented at the National Highway Sector

Scheme Liaison Committee. 2. Certification Body Accreditation 2.1 To ensure consistency and to demonstrate independent capability Certification

Bodies are required to be accredited against the requirements of ISO 17021:2006 by the United Kingdom Accreditation Service (UKAS) or an equivalent International Accreditation Forum (IAF) member for assessment and registration of ISO 9001:2008 quality management systems interpreted in accordance with this NHSS.

3. Assessor and Assessment Team Competence.

(11/16)

3.1 The Certification Body must be able to demonstrate to UKAS that it possesses and

can maintain the necessary assessor experience and technical understanding in the products covered in the scope of this Sector Scheme. These assessment areas include, but not be limited to the following:

i) knowledge, understanding and application of this SSD ii) knowledge of the manufacture, supply and installation in the general fencing industry,

including the methods and techniques sufficient to understand the processes employed and the controls necessary to ensure delivery of conforming product including installation. Typically, this would include knowledge of general fencing and processes including connections to different systems. (Conveyance of this knowledge to auditing teams will be determined by the Certification Body and will be audited by UKAS).

iii) maintaining demonstrable technical highway engineering background, capable of

reading and understanding specifications and drawings, including knowledge of the Specification for Highway Works, design standards requirements for general fencing and relevant documents e.g. Design Manual for Roads and Bridges (DMRB).

iv) Is able to demonstrate that they have ongoing suitable health and safety training

which shall include appreciation of the risks involved in the manufacture, supply and installation in general fencing.

v) knowledge of constituent components, their properties and the performance of the

installed system. (11/16)


(01/11)


3.2 The Certification Body must also ensure that assessors have sufficient knowledge of

health & safety requirements related to construction work. 3.3 Guidance to Certification Bodies on assessor competence related to this Sector

Scheme is given in the Certification Body guidance document – National Highway Sector Scheme Accreditation, Registration and Assessment Guidance for Certification Bodies (when available).

3.4 The Certification Body is responsible for ensuring that the assessment teams possess

demonstrable expertise in the assessment areas detailed above as they relate to the scope of client activities under assessment.

3.5 Minimum assessor qualifications and competence for assessment of this NHSS, which

may reside in a single individual, or in an assessment team are as follows: i) International Register of Certificated Auditors (IRCA) Registered ISO 9001:2008 Lead

Auditor qualification or certification body equivalent and demonstrable expertise in leading assessment teams.

ii) ISO 9001:2008 assessment experience obtained from assessments of this sector scheme’s activities in different organizations, including a minimum of 4 different organizations in one assessor on a team assessment.

iii) technical assessment competence in the categories of fencing systems as described in

clause 4.3 of this document.

iv) knowledge, understanding and application of this SSD. v) knowledge of the manufacture, supply, installation, maintenance and repair in the

fencing industry, including the methods and techniques sufficient to understand the processes employed and the controls necessary to ensure delivery of conforming product. Typically, this would include knowledge of the product and processes including connections to different systems. (Conveyance of this knowledge to auditing teams will be determined by the certification body and will be audited by UKAS).

vi) demonstrable technical highway engineering background, capable of reading and

understanding specifications and drawings, including knowledge of the Specification for Highway Works and design standards requirements for this sector scheme.

vii) ability to demonstrate that they have ongoing suitable health and safety training which

includes appreciation of the risks involved in the sector scheme activities and associated works.

viii) knowledge of constituent components, their properties and the performance of the

installed system. 4. Conduct of Assessments.

(11/16)

4.1 Certification Bodies shall ensure that an adequate proportion (at least a third) of the initial

and continuing assessment duration is devoted to assessing operational activities at locations where fencing activities covered by the scope of this Sector Scheme are being undertaken from.

4.2 Certification Bodies shall make every endeavour to ensure that during a three-year certification cycle there is evidence of assessment of all execution activities covered by the organization’s scope of registration. Certification bodies shall undertake surveillance visits at intervals of not greater than one year.


(01/11)


5. Format and Content of Registration Certificates. 5.1 Certificates of registration issued by Certification Bodies, which include within the

scope of registration reference to compliance with this Sector Scheme, shall be in a format and contain the content detailed in Appendix K of this SSD.

5.2 The National Highway Sector Scheme Logo shall be included in any Certificate of

Registration which has this Sector Scheme detailed in the Scope of Registration. The logo shall only be used and applied in the manner detailed in any conditions of use which may be published from time to time.

6.

(06/12) National Highway Sector Schemes Schedule of Suppliers.

6.1. Certification Bodies shall monitor the National Highway Sector Schemes Schedule of

Suppliers posted at http://www.scheduleofsuppliers.co.uk to ensure equivalence between their clients registered to this Sector Scheme and the listed Organizations.

6.2 Certification Bodies shall provide to the National Highway Sector Schemes Schedule of

Suppliers administrator at Lantra, details of registered Organizations whose scope of registration against this Sector Scheme has ceased to be applicable, within 10 working days of that situation occurring.

6.3

(12/12) Certification Bodies shall audit the Organization to ensure that the Organization has

recorded their NHSS registration on the Lantra Schedule of Suppliers web-based register.

7. Responsibilities and Reporting on Sector Scheme Performance. 7.1. Each Lead Certification Body accredited for this Sector Scheme shall provide to the

Chairman of the SSACF a summary report which includes as a minimum: a) observations and comments on the implementation and assessment findings related

to the Sector Scheme including any omissions or deficiencies in its scope. b) recommendations for improving/clarifying the SSD c) feedback on deficiencies against contract documentation. This may be a report co ordinated by the relevant lead certification body

representative. Note1: The report shall be available at least a week before each National Highway Sector Scheme Liaison Committee meeting (normally held twice a year), so that it may be considered during the Liaison meeting. This is to be issued to the Chairman of the National Highway Sector Scheme Liaison Committee and the Chairman of this Sector Scheme Committee.

Note 2: the report may be a combined report prepared by the nominated certification body (Lead

CB) to provide assurance that confidentiality is maintained.



(01/11)


APPENDIX G1 (03/13)

GUIDANCE TO ASSESSORS’ AND OTHER AUDITORS’ COMPETENCIES REQUIREMENTS FOR NATIONAL HIGHWAY

SECTOR SCHEME 2A – the Design and/or Supply, Installation and Repair of Fences for Infrastructure Works

Section 1 – General Information (11/16)

The information contained in this appendix has been collated by the NHSS committee to provide CB assessors with the background information that is considered appropriate for carrying out an assessment against ISO 9001:2008 and these NHSS documents. During the development of the Appendices it was realised that this information would also provide useful guidance for first and second party auditors of the system.

Section 2 - Requirements

Note 1: This section of the guidance is divided in three parts namely 2A, 2B & 2C. Note 2: Section part 2C has been developed by the sector scheme committee to identify all

relevant knowledge of their industry that is pertinent to carrying out an audit. (11/16)

2A General background to the scheme,

i) The reasons for development of the National Highway Sector Schemes (NHSS) and this scheme in particular, and for CB assessors examples of where its absence has caused concern/problems.

This is normally contained in the introduction to the scheme, in this instance the scheme (NHSS 2A) was initially developed with industry.

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ii) To whom the scheme applies. See Scope in this NHSS document.

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iii) Contact details of those that can offer scheme specific assistance. (This should

be contained in the Organization’s quality documented information and NHSS documents.

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iv) An overview of the highway infrastructure that the scheme applies to

v) The range of contracts that the scheme can apply to

See Scope in relevant NHSS document i.e. NHSS 2A (section 1)

vi) Specific types of works that the scheme applies to

See Scope (section 1) in NHSS 2A document and also Appendix L in NHSS 2A. (11/16)

vii) Definitions and terminology that are particular to the scheme

See section 3 of the NHSS 2A

viii) Diagram of routes to competency of personnel (including management, supervisors and other employees etc.) delivering the scheme services


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ix) Information/guidance is contained in Appendix C of the document; however, the Organisation’s training administrator should have this information available. Assessors should also be aware of training and competency assessment requirements available from the Awarding Body, Lantra

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x) Overview of important reference documentation applicable to the scheme.

Section 2 and Appendix B of the document provides some information.

xi) Knowledge of relevant international, European and British standards. In particular, those relating to product conformity, type testing and their requirements. Familiarity with SHW especially Series 100 and 400; notes for guidance for the SHW (including when these are updated), the Design Manual for Roads and Bridges and Interim Advice Notes issued by the Highways England.

v) Relationship with other NHSS such as Landbased and temporary traffic

management and their applicability to this scheme. (11/16)

(06/12)

2B Summary of where the scheme introduces the interpretation of ISO 9001:2008

4. Quality Management System

Interpretation Y/N

Comment

4.1 (04/14)

Y Check annually by the CB Auditors and other Auditors. Check Schedule of Suppliers website to ensure registration is current prior to each surveillance and assessment visit. Notify secretary of Sector Scheme.

4.2

4.2.1 Y Check Quality plan is in place and complies with 7.1. If necessary, obtain a copy of the plan as evidence. Plan is applicable to the specific type of Installation.

4.2.2 N

4.2.3 N

4.2.4 Y Ensure that all required contract specific documents are in place. Seek evidence. Including qualifications of sub contractor’s personnel. See 7.4.1

5. Management Responsibility

5.1 N

5.2 Y Ensure customer feedback documents are


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in place on completion of the contract,

5.3 Y Ensure policy makes direct reference to SS 2A.

5.4 N

5.4.1 N

5.4.2 N

5.5 Y

5.5.1 N Ensure there is an Organization plan which covers responsibility/authority in accordance with the requirements of the SSD. Seek evidence. Ensure that personnel with contract specific responsibilities and authorities have been identified and are recorded. Seek evidence.

5.5.2 N Ensure that the Organization management have appointed a member with the appropriate responsibility and authorities. Seek evidence.

5.5.3 N

Check internal communication processes have been established,

5.6 -

5.6.1 Y Review 6 monthly. Review copy 6 monthly management review. Ensure this makes reference to SS2A.

5.6.2 N

5.6.3 N

6. Resource Management

6.1 N

6.2 -

6.2.1 Y Review copies of training certificates and forward looking training plans. Ensure that these are in accordance with the requirements of the Sector Scheme document 2A.

6.2.2 Y See Appendices C, and D

6.3 N Review facilities and process equipment to confirm they are suitable


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for the scope of the registration.

6.4 N In process audit. Checks to include environmental condition records, plant maintenance sheets, access equipment certification and induction records.

7. Planning and Product Realization

7.1 Y See Appendix A

7.2 -

7.2.1 N Ensure that the Organization has determined all necessary specified statutory and regulatory requirements for contract compliance. This may include supplementary services such as recycling, final disposal, equipment inspection, licencing requirements for driving (HGV), animal including wildlife handling etc.

7.2.2 N Ensure contract tender review is in place with an appropriate timescale and assessment of availability of resources,

7.2.3 Y Check effectiveness of communication arrangements.

7.3 Y Ensure contract/tender review is in place.

7.3.1 N

7.3.2 N

7.3.3 N

7.3.4 N

7.3.5 N

7.3.6 N

7.3.7 N

7.4 -

7.4.1 Y Ensure or seek evidence that records are in place. Check that suppliers (subcontractors) are Sector Scheme compliant (see terms and definitions of this document). Check that Declaration of Performance, Installation and Safety Information are available for CE Marked products.

7.4.2 N


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7.4.3 N

7.5 -

7.5.1 Y Check as part of in process audit.

7.5.2 N

7.5.3 Y Cover during procedure review and seek evidence that records are in place.

7.5.4 Y Seek evidence that records are in place.

7.5.5 N Cover during procedure review.

7.6 Y See Appendix E

8. Measurement, Analysis and Improvement

8.1 N Review copy of annual management review. Ensure this contains continuous improvements to Sector Scheme 2A.

8.2

8.2.1 N Seek evidence that Organization is meeting customer requirements.

8.2.2 Y Check internal audits are being carried out.

8.2.3 N Check processes are achieving planned results.

8.2.4 N Check that monitoring and measuring process documentation has been implemented in line with the current contract specification. Seek evidence.

8.3 Y Ensure processes are in place and has been implemented in line with contract specification.

8.4 N Check analysis of data has provided information to demonstrate effectiveness of QMS and evaluation of continued improvement.

8.5 - Check effectiveness of continual improvement.

8.5.1 N

8.5.2 N

8.5.3 N


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2C Overview of General Fencing (11/16)

In addition to an assessor/auditor having a general appreciation of the requirements and processes required by ISO 9001:2015 (latest issue), a CB assessor or internal auditor should be aware of the following when completing an audit: -

2C1 safe working practices 2C2 training and qualifications

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2C3 maintain equipment 2C4 public protection 2C5 environment 2C6 testing/inspection/workmanship 2C7 Health and Safety 2C8 equal opportunities

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2C1 – Safe Working Practices

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Correct Personal Protective Equipment Worn

Equipment approved and suitable for use

Personnel to be fully aware of their H&S obligations

Must be able to read and understand their job sheet, risk assessment etc.; understand English

Method Statements/work procedures

Risk Assessment.

Induction card/skills card.

Vehicles/loads are inspected and drivers are qualified

Site visit including assessment of installation (if possible) and techniques verified

Awareness of relevant H&S requirements as applicable to this scheme

Aware of current best practice including temporary traffic management measures (including site arrangements)

2C2 Training and Qualifications

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Have achieved appropriate training appropriately certificated

Have been assessed as competent within their scope of works (e.g. scheme specific assessment/N/SVQ

Been inducted on specific equipment (by employer) or if appropriate (i.e. under training) is supervised by a qualified person

Aware of and understand the relevant requirements of this NHSS

Aware of and understand the provisions for implementation of training in this NHSS

Been inducted on site specific H&S issues. (Daily if necessary)

Hold the relevant skills card 2C3 Maintain Equipment

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Relevant personnel are aware of LOLER and PUWER requirements

Maintenance checklists are available and have been completed on a daily basis

2C4 Public Protection (11/16)

Personnel are aware of the need to protect public during installation operations

Relevant personnel have been trained to carry out a visual site risk assessment to ensure that the public will not be put at risk during installation/maintenance operations

Where appropriate relevant personnel are aware of the HATO role

Personnel have identification

The organization(company) has a complaints procedure in place (Note: Public in this instance includes personnel employed by the customer/client)


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2C5 Environment

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Auditors should be sufficiently competent to make general observations on the effectiveness of the organization’s provisions in respect of the environment and in particular management of waste and its reduction.

2C6 Testing/Inspection/Workmanship

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Auditors should be aware of the importance of inspection and testing of the product and have knowledge of the relevant tests and the information provided by the tests

2C7 Health and Safety (11/16)

Auditors should be aware of the Health and Safety at Work etc. Act 1974 and

associated Health and Safety Legislation, as it applies to this sector scheme and customer H&S requirements.

2C8 Equal Opportunities

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Assessors/auditors should be aware of and understand the need for effective diversity management, including the implementation of equal opportunities and avoidance of disability discrimination as it applies during the provision of services.

Assessors/auditors should understand what is involved and how it can be encapsulated in company procedures.


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APPENDIX H

ORGANIZATION ACCEPTANCE AND GUIDELINES FOR NEW ENTRANTS

1.0 Organization Acceptance

1.1 For work carried out on roads managed by the Highways Agency, the Welsh Assembly Government, Scottish Government and DRD (Northern Ireland), only those Organizations holding a valid Certificate of Registration for work within the scope of this SSD will be accepted as complying with Clause 104 and Appendix A of the Specification for Highway Works.

1.2 For work carried out on roads managed by other highway authorities, acceptance of the Organization will depend on the requirements of the contract.

2.0 Guidelines for New Entrants - Requirements

2.1 Organizations must have the required experienced and qualified [Sector Scheme] personnel and management who meet the requirements of this Sector Scheme. Organizations will need to demonstrate that their equipment and systems meet the requirements of this Sector Scheme.

2.2 Organizations must have applied for registration with a certification body that is accredited by UKAS to audit against this Sector Scheme. Organizations will have to demonstrate that they have been audited for office based and site based activities.

2.3 the Organization shall record their registration to this sector scheme on the Schedule of Suppliers website http://www.scheduleofsuppliers.co.uk upon receipt of the certificate issued by their certification body to confirm their registration and thereafter check its suitability annually.

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3.0 Trade Associations

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3.1 Membership of a trade association is not a requirement of this Sector Scheme.



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(11/16) APPENDIX J1

FEEDBACK TO COMMITTEE CHAIRPERSON

Any observations or feedback relating to the content of this document or the process described herein should be addressed (using the form below) to: Committee Chairman Sector Scheme Advisory Committee for 2A C/o Lantra Stoneleigh Park Nr. Coventry Warwickshire CV8 2LG Issue Identified: Suggested Action: Name: organization: Address: Contact details: Date:

Note: J1 forms will be sent on receipt by Lantra to the scheme chairmen for consideration. In many instances, J1 forms can be responded to without the need for them to be considered by an NHSS committee, those requiring a more detailed response will be dealt with at the next meeting of the committee as part of the review of the document. If the J1 form contains information that is critical, then exceptionally action can be taken prior to the meeting by the chairperson for instance by arranging an extraordinary meeting of the NHSS advisory committee. The secretary will normally advise the originator of receipt of the J1 document and when the next meeting is expected to be held.


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(11/16) APPENDIX J2

FEEDBACK TO CERTIFICATION BODIES

(06/12) Feedback relating to certification matters including alleged deficiencies in the product

provided under this scheme should in the first instance be taken up with the organisation. In the event that the matter cannot be satisfactory resolved written complaints should be made to the Organization’s certification body, detailing the problem identified. Contact addresses are given in Appendix F where a CE market product is deficient the Organization will need to a) advise the client and b) formally advise the local trading standards officer who should take appropriate action.

Issue Identified:

Organization’s Details: Name: Address:

Feedback

Name:

Organization:

Address:

Date: Signed:


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(11/16) APPENDIX J3

FEEDBACK TO CLIENT BODIES ON POLICING OF NATIONAL HIGHWAY SECTOR SCHEME REGISTRATION

Feedback relating to policing of National Highway Sector Schemes registration matters in respect of alleged contractual mismanagement/oversights or alleged omissions in contract requirements by client organisations, their management agents or principle contractors where contracts can be or may have been awarded to organisations not registered to this National Highway Sector Scheme, or where contracts are alleged to have omitted requirements for compliance with this National Highway Sector Scheme should be referred back to the client body through an independent third party e.g. a trade association. Details of the alleged mismanagement or omission should as a minimum include the following details.

a) Contract identified

b) i) Details of omission in contract or

ii) Organisation Identified as being awarded the contract or

iii) Both i) and ii) above

c) Organisation raising feedback / issue

Name:

Organisation:

Contact details (Address, email address, telephone etc)

d) Date: Signed:

Highways England Roads/Contracts – Route for Feedback

Feedback should be sent by email to Standards_Feedback&[email protected]

Other Highway Authorities and Clients

Feedback should be sent back to the relevant project manager or head of division responsible for the contract works. Such information or relevant contact details may be available on that highway authority’s web-site.

Health and Safety Executive (12/12)

Advice about reporting a complaint about the application of the health and safety recommendations related to a specific incident is available at http://www.hse.gov.uk/contact/workplace-complaints.htm

http://www.hse.gov.uk/contact/workplace-complaints.htm


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(06/11) APPENDIX K THE INTERPRETATION OF CERTIFICATES ISSUED BY CERTIFICATION

BODIES

Certification Bodies (CB) issue Certificates of Registration (CoR) in a variety of styles as suits their particular house style. They may consist of a single CoR containing all the requisite information or the CoR may be a standard certificate with appendices or addendum attached providing the full scope of certification (services) and the location(s) where these services are offered by an organization. In the latter case, the CoR refers to the relevant appendices or addenda, which form an integral part of the certificate. A valid National Highway Sector Scheme (NHSS) CoR is only issued by a CB accredited by UKAS against the relevant NHSS (See Appendix F of this document) or by another recognised equivalent accreditation body. As a minimum a valid CoR will contain the following information:

The scope of registration including specific registration to ISO 9001:2008 and this NHSS including the scheme title e.g. National Highway Sector Scheme NHSS2A

The identification of each and every location to which the CoR is applicable.

The services/product offered by the organization at each location identified on the CoR for NHSS2A for the described activity and any applicable categories with associated typical sub-categories where relevant.

Logos for the NHSS, UKAS (or equivalent) and the CB.

The name and address(es) of the organization

The validity of the certificate (3 years for ISO 9001*, one year for inspection)

A unique reference number/code

The signature of a relevant CB official with his name and title *Note where an organization has an extension to scope to include for this NHSS, the expiry date of the certificate remains as 3 years after their initial assessment/or triennial assessment and not 3 years after obtaining the extension to their certificate i.e. the validity of the certificate will not be reset following their NHSS assessment.

Current categories are: Activity Primary Category

(select) Secondary Category (select)

Fencing Boundary BS 1722 Part 1 chain link fences BS 1722 Part 2 strained wire and wire mesh netting fences BS 1722 Part 4 cleft chestnut pale fences BS 1722 Part 5 close-boarded and wooden palisade fences BS 1722 Part 7 wooden post and rail fences BS 1722 Part 11 prefabricated wood panel fences

Railings Metal BS 1722 Part 8 mild steel (low carbon steel) continuous bar fences and hurdles BS 1722 Part 9 mild steel (low carbon steel) fences with round or square verticals and flat horizontals BS 7818 Specification for Pedestrian Restraint Systems in Metal

Post & panel

Concrete BS EN 12839 Precast Concrete Products – Elements for Fencing

Fencing High Security BS 1722 Part 10 anti-intruder fences in chain link and welded mesh BS 1722 Part 12 steel palisade fences BS 1722 Part 14 open mesh steel panel fences

Fencing Electric Security BS 1722 Part 17 Electric Security Fences

Fencing Wildlife Design Guide C646 (CIRIA)

Gates & Stiles and Ancillary to client’s design and / or specification


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(11/16) APPENDIX K1

SAMPLE SKILLS CARD

For this scheme examples of competency/identity cards are contained in the FISS/CSCS scheme booklet.




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(11/16) APPENDIX L

GUIDANCE TO CLIENTS

1. General It is recommended that Clients acknowledge the requirements of this sector scheme as a contract requirement. This guidance is primarily of relevance to Clients and their supervisory staff.

2. Specific Guidance 2.1. The NHSS for this scheme was originally conceived as a document for use by Clients

to specify the minimum standards for quality, training and competence of Organizations used by them to carry out fencing works.

2.2. The implementation of the NHSS and development of training and competency requirements is intended to provide:

i. A competent workforce able to carry out fencing works.

ii. Requirements to evaluate risks and develop processes associated with fencing works and the production of an associated comprehensive quality plan for each contract.

2.3. It is necessary for the Client to ensure that all those involved in carrying out the fencing works are appropriately trained, skilled and competent, whether or not they are directly employed. The training and assessment of competency schemes described in this SSD are designed to cater for the range of skills within the overall process of this scheme.

2.4. Clients and Customers that require confirmation of compliance with the Contract Specification in respect of the supply of services, products or materials should confirm that the quality management system certificate issuer is accredited by UKAS or equivalent and that specific reference is made to relevant NHSS on certificates. (See Appendices F and K respectively)

2.5. For the NHSS to achieve its objectives it is essential that Clients, either directly or via the agents and individuals they employ, ensure that the requirements of this document are complied with. This includes ensuring that sub-contractors employed directly or indirectly, are registered to the NHSS. Supervisory staff must be instructed to carry out spot checks of identification cards.

2.6. The Schedule of Suppliers Management Team have established and manage a schedule of registered companies that have been registered to National Highways Sector Schemes; free access to the schedule is obtained by logging on to the Lantra website http://www.scheduleofsuppliers.co.uk/. However, it should be noted that only those companies that register on the schedule are listed. Clients should contact Lantra Awards by email at [email protected] to ascertain/check the status of company if it is not listed on the schedule.


mailto:[email protected]


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2.7. Client checklist:

Pre Contract Award

1. Is the organisation listed on the schedule of suppliers website?

2. Is there an ISO 9001 certificate present?

3. Does the ISO 9001 certificate cover NHSS 2A

4. Is the Certification Body that issued the certificate accredited by UKAS for ISO9001?

5. Is the Certification Body that issued the certificate accredited by UKAS for assessments to NHSS 2A

6. If the answer to 4 or 5 is No – is the accrediting body equivalent to UKAS?

7. Does the scope of works of the ISO 9001 certificate, including NHSS 2A cover the actual works intended to be carried out under the contract?

Post Contract Award

8. Confirm validity of skills / registration cards (skills and in date) of personnel.

9. Assess ongoing performance of the organization (including sub-contractors) in relation to the scope of the works.

10. Is there an audit or surveillance visit report from the Certification Body?

11. If the answer to 10 is No – then is it due?

12. If the answer to 10 is Yes – are there any action points outstanding which should have been completed within six months?

13. Is the scope of the works within the competency scope of the employees?

14. Is the organisation intending to sub-contract any of the works?

If the answer to 10 is Yes – repeat Question 1 – 14 for that organisation, if necessary replacing NHSS 2A by the relevant NHSS (i.e. including NHSS 2A and also other NHSS’s e.g. for other services such as Temporary Traffic Management.

Timber Preservation

Timber preservation is specified in BS 8417 Preservation of wood - Code of practice in terms of penetration and retention of preservative. Highway fencing is specified in Highways Agency MCHW Series 300 and calls up BS 8417 for timber preservation. BS 8417 offers three options for service life – 15, 30 and 60-year desired service life (DSL) – and MCHW Series 300 requires treatment to the 30-year DSL specification. A revised version of BS 8417 was published in May 2014 (designation 2011 + A1: 2014) and the standard now requires, for 30 year DSL, penetration of any exposed heartwood faces of all timber to be used in ground contact (e.g. fence posts). The standard itself should be consulted for full details of the changes and the new requirements. Heartwood cannot easily be penetrated sufficiently to meet the 30-year DSL requirement without additional processing and incising has been adopted by some UK treaters as the preferred method for this. It should be understood, however, that the requirement is not to use a process such as incising but to achieve the penetration defined in the standard within the contractual quality limit. If round posts with a complete sapwood ring are supplied and there is no exposed heartwood the standard requires only the sapwood to be penetrated to the extent set out in BS 8417. For round pine posts therefore, and for round posts made from other species whose sapwood can be penetrated without additional processing, contractors should not be looking for evidence of additional processing such as incising. These changes do not apply to timber treated with creosote for which the penetration requirement remains unchanged from the 2011 version of the standard.


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Contractors installing timber highway fencing (and environmental barriers) whose materials were subject to contract dated after May 2014 should find that timber to be installed in ground contact has been treated in accordance with the 2014 version of BS 8417 and, if sawn posts are to be installed, may have been incised before treatment. Such timber must be supplied by a treater whose ISO 9001 certificate includes NHSS 4 treatment in its scope. The accompanying illustrations show what to look for if incising has been used. Note that incising patterns do vary between incising machines and the way they are set up but in all cases the treater should have checked that the penetration requirements have been met. Where timber is used it shall be controlled and records made to allow for the timber source to be identified. This shall be used to demonstrate that sustainable sources have been used. Delivery documentation shall be checked to ensure: the materials described are as required both on the order and on the delivery documentation.

The accompanying illustrations show what to look for. Note that incising patterns do vary between incising machines and the way they are set up but in all cases the treater should have checked that the penetration requirements have been met.

3. Road Death Investigation Attention is drawn to the ACPO Road Death Investigation Manual, which indicates that in the advent of a collision or other road incident particularly one where there has been a fatality, the police may ask the relevant highway authority to provide information on the state of the road. In respect of this National Highway Sector Scheme information that is likely to be sought includes the following: a) High level general policy statements b) Specific local maintenance policies and standards c) Authority procedures d) Works records including the results of any test carried out e) The quality of systems for traffic management f) Skidding resistance testing An Authority may be required to present data to the Police at short notice in case of a fatality on the network. It should ensure that it has, or can obtain, the relevant information from the Contractor. Highways England have produced Interim Advice Note 166/14 which provides guidance on road death investigations.


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4 Corporate Manslaughter and Corporate Homicide Act 2007

Advice from HSE regarding corporate manslaughter and corporate homicide is available on the HSE web-site, the following extract has been copied from the HSE web-site. “The Corporate Manslaughter and Corporate Homicide Act 2007 is a landmark in law. For the first time, companies and organisations can be found guilty of corporate manslaughter as a result of serious management failures resulting in a gross breach of a duty of care. The Act, which came into force on 6 April 2008, clarifies the criminal liabilities of companies including large organisations where serious failures in the management of health and safety result in a fatality.

The Ministry of Justice leads on the Act and more information is available on its Corporate Manslaughter and Corporate Homicide Act 2007 webpage.

HSE welcomes and supports the Act. Although the new offence is not part of health and safety law, it will introduce an important new element in the corporate management of health and safety.

Prosecutions will be of the corporate body and not individuals, but the liability of directors, board members or other individuals under health and safety law or general criminal law, will be unaffected and the corporate body itself and individuals can still be prosecuted for separate health and safety offences. The Act also largely removes the Crown immunity that applied to the previous common law corporate manslaughter offence. This is welcome, and consistent with Government and HSE policy to secure the eventual removal of Crown immunity for health and safety offences. The Act provides a number of specific exemptions that cover public policy decisions and the exercise of core public functions. Companies and organisations should keep their health and safety management systems under review, in particular, the way in which their activities are managed and organised by senior management. The Institute of Directors and HSE have published guidance for directors on their responsibilities for health and safety. ‘Leading health and safety at work: leadership actions for directors and board members’ (INDG417).

For specific questions about the act and guidance:

Ministry of Justice

For health and safety information and answers to specific health and safety questions contact HSE Infoline:

HSE Infoline” Crossing the carriageway HSE guidance note CIS 53 is available and provides guidance on crossing the carriageway including temporary traffic management personnel. From the 1

st January 2015 Highway’s England instructed their suppliers that their personnel

shall not cross carriageways. It is recommended that other Highway Authority Clients consider the risk to personnel crossing the highway on a site specific basis.


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Temporary Traffic Management Where appropriate, it is recommended that Clients acknowledge the requirements of Sector Scheme Document 12D in conjunction with this Sector Scheme Document. This guidance is primarily of relevance to Clients and their supervisory staff. 1 It is necessary for the Client to ensure that all those involved in Temporary Traffic

Management operations are appropriately trained and skilled, whether or not they are directly employed. The modular training scheme described in Sector Scheme Document 12D is designed to cater for the various alternative situations, ranging from the employment of a lone worker cutting hedges to a Temporary Traffic Management contractor for a major highway contract.

2 The Client must always ensure that a detailed risk assessment for the specific site has

been undertaken and incorporates an assessment of traffic conditions as described in Sector Scheme Document 12D Annex Form 1 to Appendix A. In instances where a non-registered organisation is employed it will be appropriate for the Client, or his agent for the Works design, to carry out a preliminary risk assessment.

3 Specific attention is drawn to Sector Scheme Document 12D Appendix M which states

that it is not intended that Organizations registered to NHSS Sector Scheme Document 2A where TTM is required should also be registered to NHSS12D.

4 Lantra have established a schedule of registered Organizations that have been

registered to National Highways Sector Schemes free access to the schedule is obtained by logging on to the Schedule of Suppliers website http://www.scheduleofsuppliers.co.uk/



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APPENDIX M (03/13)

GUIDANCE FOR ORGANIZATIONS REGISTERED TO ANOTHER NHSS .

NOT USED


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(03/13) APPENDIX N

GUIDANCE FOR ORGANIZATIONS REGISTERED TO ANOTHER NHSS

NOT USED


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(11/16) APPENDIX O

HOW TO REGISTER ON THE SCHEDULE OF SUPPLIER

Lantra hosts the register of organizations on their website (http://www.scheduleofsuppliers.co.uk/ ). This is a self-registration list and it is a requirement of this scheme that Organizations register their details on this website and keep them up to date; Certification Bodies will check that the organization is registered on the website together with all relevant information, including a pdf copy of the certification of registration that the Certification Body issues and any other specific documentation to be uploaded specified by this SSD, prior to annual and surveillance visits. The process for registering on the Schedule of Suppliers is as follows: 1. Go to the Lantra A http://www.scheduleofsuppliers.co.uk/

2. Select „Get on the Schedule of Suppliers‟ or „Register now‟ 3. Enter the details required, including selecting the Sector Schemes that your

organization operates, the Highways Agency Areas you cover, your certification body and the scopes of the schemes you are registered to for as per your certification body registration certificate

4. Upload a PDF copy of your ISO 9001:2015 certificate(s) extended to include your NHSS registration and any other specific documentation to be uploaded as specified by this SSD

5. Submit your registration Lantra Awards will check that the relevant document(s) have been uploaded (see note 1) and that the registration details (see note 2) have been filled in. Once complete the information will be published and appear on the Schedule of Suppliers website and will be searchable. Note 1: It is the responsibility of companies registering on the site to enter their own details and data which would then be checked by certification bodies during any subsequent company audit. Lantra Awards do not check the content of the records going onto the site and accept no liability for the information being entered. However, Lantra Awards will continue to check that your company ISO certificate (also HERS certificate if registering for NHSS 8) has been uploaded before approving the registration. Note 2: Your certification body Assessor should check your entry prior to each surveillance or assessment visit to you to ensure that you have recorded your registration and the details are correct. Note 3: You should review/update your registration (It is recommended that this done annually). Note 4: Where work is contracted to a public body (e.g. a local highway authority acting for example as a “Contracting Authority”), or where there is a business restriction in place limiting the extent where a local highway authority operates, the NHSS registered organization (highway authority) when completing their registration should under the section “Business Summary” state that "Works carried out are only within the area of the [highway] Authority for in-house requirements only" or as a "Service provider to .......", and under the section for “Business Description” provide the statement "Local Government trading account" or similar text. In this instance it would not be appropriate for the NHSS registered organization to complete the section "What areas do you cover?” Note 5: Any queries should be sent to the SoS team at [email protected]



mailto:[email protected]


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(11/16) APPENDIX P

INSPECTION OF FENCING SYSTEMS

Inspection is an ongoing activity from start (design) to finish (end of life) to ensure that the product meets and continues to meet the required performance.

Validation and verification of the design

Implementation of the design (including the quality plan)

Inspection of the finished installed system(s) prior to handover

During serviceable life

After damage

After replacement or repair An inspection report should be completed at the end of each inspection and should include where applicable recommendations for reinstatement of the asset. Note: Due consideration needs to be given for safe systems of working for both the inspection and subsequent follow up work.