National Harbor Safety Committee

Industry –

Coast Guard Partnership

Managing the Relationship in Multiple Ports

Presented by Gary Frommelt – Vice President Marine Operations

Outline • The Partnership• CG Relationships • Entertainment Cruises Fleet

Who we areWhat we do 2008 Key Operating Strategies - Marine

• Partnership Initiatives by Port • Chicago operations

Consequences of good & challenged relationships

Partnership EC Style • Relationships built at local level

Local crew w local CG teamRoutine operations Issues solved at Sector Level not HQ

• Build relationship by being a partner – get involved • Actively participate in port activities, AMSC, Industry Days • Know your partner before you have an emergency• It is a trust relationship be open & honest with your CG

partner • It is a trust relationship; expect the same from your

partner • Communication must be regular & frequent• If the team is doing a great job; let the command know

about it

CG Relationship Why It’s Easy• We share many of the same goals

Safety of passengers, crew & vessels Protection & development of the marine transportation system Protection of the environment

• We’re (almost) all mariners • Our professional careers are dependant on the safety &

security of the maritime transportation system • Because industry must answer to our regulator• Because the Commandant said so; welcome guidance

from Admiral Allen

CG Relationships Why It’s Hard • Unique personalities in each port; both CG & Industry • CG rotates every 3 years; by the time you get to know the

port and the players – it is time to move on • CG maritime security responsibilities

Industry partners became part of the domain that needed to be watched Marine safety went farther into the background Shortage & loss of personnel experienced in marine safety

• Seasonality of dinner cruise industry; 80% of revenue in 3 month period; downtime very costly

Positive Aspects In Every Harbor • Strong relations with other agencies

Coast Guard Marine police & harbor patrol

Underway medical transport Vessel escort

Fire department & other emergency response agencies

• Direct access to the Sector leadership • Good communication & coordination with other vessels in

the harbor• Good relationship with other industry partners/competitors

Partnership Room for Growth • Reluctant to meet openly with industry

No CG sponsored industry day Industry scheduled w initially little interest and no participation from CG Commandant’s directive – change in approach New dialogue w signs of a continuing open relationship

• Equivalent level of safety Port very restrictive Allowances in every other port not granted here

• AMSC some ports more open than others

Entertainment Cruises Fleet

• 24 Vessels operating in 7 US cities • 19 Dinner cruise vessels• 5 Thrill ride type tour boats (summer months)

• 4 Lake Michigan • 1 Potomac River

• 16 K vessels; 8 T vessels• Primarily 600 pax• Largest vessel 230’ x 63’• Smallest 70’ x 18’• Dinner cruise vessels operate year round

Typical Cruise 30-60 minute boarding • Harbor cruise 3 hours • Majority depart & arrive at the same dock• Cruise routes typically the same but may vary based on

WeatherTrafficSafety & security zones Other events; regattas, Tall Ships, etc.

• CrewCaptains primarily full time dedicated to specific vesselLive ashore – no onboard accommodations Little movement between ports

Business Environment

• Over 1.7 million passengers on 10,000 cruises annual400 year round positions1,700 jobs in season

• Business challengesFuel costs Higher dock lease fees w fewer docking spacesUnwelcome in residential areas Parking getting farther from operationCompetition primarily land based venues with far fewer regulatory burdens

• Positive – people want to have fun & celebrate events even in tough economic times

2008 Marine Operations Key Operating Strategies

Marine Regulatory Compliance • Review, update & standardize all policies, procedures,

emergency response plans, training plans & regulatory compliance requirements

• Marine University 2 day mandatory continuing educationFleetwide Preventative Maintenance Plan

• Web based PM plan • Streamlined Inspection Plan component

Improved safety & loss control • Integrated reporting & incident analysis system • 3rd party safety audit mid-season

2008 Marine Operations Key Operating Strategies

Enhance Coast Guard Relationships• Town Hall Meeting w CG Sector Commander or Chief

of Prevention & City Marine Team • Two lunches annually w CG, GM & City Marine

Director; Pre-season & Post-season • Active participation w Industry Days (hosting &

planning involvement strongly encouraged) • Active involvement in AMSC, Industry Groups &

expanded involvement in PVA regional meetings & committees

Boston

Boston Port Issues • Large amount of recreational traffic; numerous sailboats • Normal route is altered upon arrival of LNG carrier

24 hour notice; good communicationsSchedule often falls on a Saturday evening; busiest time for city front and passenger harbor traffic

• Good communication w inspection team level • Strong industry partnerships for mutual aid • CG teams regularly ride cruises

CG Marine Force Protection Team

Boston • Coast Guard Maritime Force Protection Team

Anti-terrorism training on small passenger vessel 30 participants from throughout the countryFirst time this training was held on a commercial vessel Underway access via water & air planned for 08

• CG pilot training program for bio/chemical terrorist attack response – December 2007

Boston 1 of 3 test cities for this group Vessel access via 25’ quick response craft Exercise scenarios

o Secure vessel w full complement of pax o Secure vessel w no pax or crew onboardo Pilot vessel to safety during bio hazard event

New York/New Jersey

New York

• 4 Vessels; home dock is Chelsea Piers • Cruises out of New Jersey • Great communication via Harbor Safety Committee;

updates on harbor traffic, dredging, film crews, etc. • CG sea marshals regularly ride cruises • Crew participation in the HSC • Great relationship with Sector Command • CG staff generous with time for size of port

New York • Trojan Horse Exercises

Sponsored by SUNY Maritime 2007 Simulated terrorist act triggers multi-agency response Spirit of New York role - evacuation & safe transport of dignitaries from the United Nations

• Trojan Horse 0808 Exercise scheduled for August Goals

Response to mining of the harbor or other underwater terrorist event Ability to coordinate place of safe refuge Test recovery of the MTS

1

Trojan Horse IIISystems Integration Meeting

Ron BrinkleyMark Goldberg

Mike MooreNorthrop Grumman Corporation

Technical Planning Group2 May 2008

New York City 9-11 Support

• 1030 All NYC bridges & tunnels are closed• 11 AM Spirit vessels began shuttling people from Chelsea

Piers to New Jersey• By midnight, Spirit cruises had transported over 8,000

evacuees across the river• No electricity, potable water, or comfort zones in the area • Spirit of New York docked at North Cove Marina – 300

yards from Ground Zero• Provided service for 3 weeks until Red Cross land based

facility could take over • Served a total of 400,000 meals at a rate of 25,000 per

day to rescue workers • Spirit crews brought in from other cities to assist in

manning the vessel

Philadelphia

Philadelphia • Recreational traffic is almost non-existent• Sector Delaware Bay staff participate in crew training

Security Exercise - New Jersey State Police & SWAT Team

Search & seizure Clearing all compartments Boarding techniques Shipboard close quarters fire arms training

• Penn’s Landing security team Training w ship’s crew on MARSEC levels Maritime Domain AwarenessGangway & shipboard security procedures

• Part of city mass evacuation plan

Baltimore

Baltimore • High volume of recreational traffic • Moderate volume of commercial traffic • Inner harbor busy; water taxis, paddle boats, etc. • General public can rent a motorized inflatable • Vigilance with each cruise, departure & landing• Great relationship w Sector Baltimore • Received letter of recognition from CG for employee

Washington, DC

Washington, DC • Large volume of recreational traffic• Numerous sailing & rowing vessels • Almost no commercial traffic• Great relationships

CG Sector BaltimoreDC Marine Police

Washington, DC

• Part of Reagan National mass casualty rescue plan• Part of DHS mass evacuation plan for city• 9-07 FBI Dive & Rapid Response Team – exercise to take

back control of vessel; captured & cuffed 20 crew members acting as terrorists

• 11-07 Full scale exercise w USCG, Reagan National Airport, DC Harbor Police, Fire & Rescue, Fairfax & Alexandria Fire & Rescue (fire in engine room, panic, passengers in water)

• Regular exercises with DC & Secret Service bomb squadDC Harbor Patrol DC Fire Department

Washington, DC

Washington, DC

Norfolk

Norfolk, VA

• Large volume of commercial traffic • Moderate to high levels of recreational traffic • Dock is adjacent to a busy marina • Regular underway boarding exercises with Marine

Police & Coast Guard• Alter route due to Navy vessel traffic

Norfolk, VA• Portsmouth Fire & Police

Drills w Norfolk & Portsmouth Fire & Police boatso Access for medical transporto Security & law enforcement o Fire emergency o Underway exercise – board vessel at 10k

• Norfolk Police Department & Harbor PoliceBomb threat exercise with divers inspecting hull & pier area Exercise with bomb sniffing dogs; swept entire ship in preparation for a cruise w the Naval & Marine Corp intelligence group

• Black Water Group training for boarding & hostage situations

Chicago

Chicago

Chicago Operations • Fleet

Three 600 passenger dinner cruise vessels 4 – 130 passenger open “thrill ride” vessels All vessels docked at Navy Pier High volume of pedestrian & recreational trafficDinner cruise primarily pre-booked business Thrill rides primarily walk up business

• Metropolitan Pier & Exposition Authority Operates Navy Pier & McCormick Place Quasi city-state run agency Mixed feelings of commercial vessels at the pier vs a clear view of Lake Michigan No other commercial pax vessel facilities on the lakefront

• Sail year round – weather/ice permitting

Chicago Coast Guard Relations • Historically great relationship made comfortable by

outgoing personalities • Change in personnel brought difficult personality &

sense of us & them • Many industry players became distant & kept

communication to a minimum• Small incident - failure to follow procedures, failure

to report – major problem • No relationship in place for review, discussion &

understanding

Chicago Coast Guard Relations Now

• Excellent relationship on all levels• Town hall meeting w marine team• CG participates in crew training • Constant dialogue regarding

Vessel condition R&M work Renovations Operational issuesThe relationship

• Local inspector to New Jersey for new build inspection • Keep it going regardless of personnel

Chicago Future

• Olympics in 2016Already chosen US city Extensive waterfront plans Expectations of large volumes of passenger traffic

• Dime Pier Project City plans to renovate pier CG actively coordinating marine safety aspects with industry

We are your Partners

• Develop & promote Industry Days that are a two way exchange of information – we can learn from each other

• A true partnership requires the trust and effort of both parties

• Appreciate the comfortable relationships; devote all the effort needed for the difficult ones

• Maritime Domain Awareness – we are additional eyes are ears on the waterfront

• Brew the coffee for your partner!

Badger Thank You for your AttentionThank You for your Attention