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National Cybersecurity Center of Excellence (NCCoE) Consumer/Retail Sector Community of Interest Call Multifactor Authentication for e-Commerce Project Lead: Bill Newhouse Guest Speaker: Paul A. Grassi September 20, 2016

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Page 1: National Cybersecurity Center of Excellence (NCCoE

National Cybersecurity Center of Excellence (NCCoE)

Consumer/Retail Sector Community of Interest Call

Multifactor Authentication for e-Commerce

Project Lead: Bill NewhouseGuest Speaker: Paul A. GrassiSeptember 20, 2016

Page 2: National Cybersecurity Center of Excellence (NCCoE

2NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

AGENDA

12:00 PM Introductions & Overview of NCCoE Retail Sector project: Multifactor Authentication for e-Commerce

10 min

12:10 PM

12:15 PM

Introduction of Paul Grassi

Deep dive by Paul Grassi into NIST Special Publication 800-63-3 Draft

5 min

35 min

12:50 PM

12:55 PM

MFA architecture overview and where to find additional information

Open Q&A/Next Steps

5 min

5 min

Page 3: National Cybersecurity Center of Excellence (NCCoE

3NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

MULTIFACTOR AUTHENTICATION FOR E-COMMERCE TRANSACTIONS

▸ Retailers note that EMV implementation will shift fraud to card -not-present (CNP) transactions

▸ Retailers have noted that secure CNP transactions will become more critical but hard for them to solve challenges due to competing business priorities

▸ Reference design to take into account need for frictionless consumer purchasing while ensuring strong authentication

▸ Scope may include the implementation of run-time risk calculation, web analytics, and multifactor authentication mechanisms during e-commerce transactions for a known consumer of a laboratory simulated retailer website.

Page 4: National Cybersecurity Center of Excellence (NCCoE

4NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

ENGAGEMENT & BUSINESS MODEL

TRANSFER + LEARNGuide stronger practices

ORGANIZE + ENGAGEPartner with innovators

IMPLEMENT + TESTBuild a reference design

Identify and describe business problem

Conduct marketresearch

Vet projectdescriptions

Publish project description and solicit responses

Select partners andcollaborators

SignCRADA

Buildreference design

Testreference design

Identifygaps

Collectdocuments

Techtransfer

Document lessons learned

Define business problems and project descriptions, refine into specific use

case

Collaborate with partners from industry, government, academia and

the IT community on reference design

Practical, usable, repeatable reference design that addresses the

business problem

Set of all material necessary to implement and easily adopt the

reference design

DEFINE + ARTICULATEDescribe the business problem

OUTCOME OUTCOME OUTCOME OUTCOME

ACTION ACTION ACTION ACTION

TRANSFER + LEARNGuide stronger practices

Page 5: National Cybersecurity Center of Excellence (NCCoE

5NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

▸ Paul A. Grassi: Senior Standards and Technology Advisor, National Institute of Standards and Technology (NIST)

▸ NIST Special Publication 800-63-3 Digital Authentication Guideline: https://pages.nist.gov/800-63-3/

▸ From 800-63-3’s Executive Summary:– The suite of SP 800-63-3 documents provides technical guidelines to agencies to allow an

individual to authenticate his or her identity to a Federal digital service. This document may inform but does not restrict or constrain the development or use of standards for application outside of the Federal government, such as e-commerce transactions. These guidelines address only traditional, widely implemented methods for digital authentication, based on secrets. With these methods, the individual to be authenticated proves that he or she knows or possesses a valid authenticator or combination of authenticators.

▸ Submit 800-63-3 comments at: https://github.com/usnistgov/800-63-3/issues/

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 6: National Cybersecurity Center of Excellence (NCCoE

6NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

DRAFT SPECIAL PUBLICATION 800-63-3 DIGITAL AUTHENTICATION GUIDELINE(FORMERLY KNOWN AS ELECTRONIC AUTHENTICATION GUIDELINE)

SP 800-63-3Digital Authentication Guideline

SP 800-63AIdentity Proofing & Enrollment

SP 800-63BAuthentication & Lifecycle Management

SP 800-63CFederation & Assertions

https://pages.nist.gov/800-63-3

Draft Special Publication 800-63-3 Digital Authentication Guideline(formerly known as Electronic Authentication Guideline)

Page 7: National Cybersecurity Center of Excellence (NCCoE

7NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

Why the update?• Implement Executive Order 13681: Improving the Security of Consumer Financial Transactions

• Align with market and promote (adapt to) innovation

• Simplify and provide clearer guidance

• International alignment

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 8: National Cybersecurity Center of Excellence (NCCoE

8NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

SP 800-63-3Digital Authentication Guideline

Page 9: National Cybersecurity Center of Excellence (NCCoE

9NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 10: National Cybersecurity Center of Excellence (NCCoE

10NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 11: National Cybersecurity Center of Excellence (NCCoE

11NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 12: National Cybersecurity Center of Excellence (NCCoE

12NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 13: National Cybersecurity Center of Excellence (NCCoE

13NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Authenticator Assurance Levels (AALs)Describes the robustness of confidence that a given claimant is the same as a subscriber that has previously authenticated

Page 14: National Cybersecurity Center of Excellence (NCCoE

14NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Federation Assurance Levels (FALs)Combines aspects of the federation model, assertion protection strength, and assertion presentation used in a given transaction into a single, increasing scale

Page 15: National Cybersecurity Center of Excellence (NCCoE

15NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

Digital Services Today800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 16: National Cybersecurity Center of Excellence (NCCoE

16NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

Choose Your Own ‘xAL’ Adventure

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 17: National Cybersecurity Center of Excellence (NCCoE

17NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

SP 800-63AIdentity Proofing & Enrollment

Page 18: National Cybersecurity Center of Excellence (NCCoE

18NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

A Stronger Identity Proofing Process800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 19: National Cybersecurity Center of Excellence (NCCoE

19NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

Components of Stronger ID Proofing800-63-3 DIGITAL AUTHENTICATION GUIDELINE

• Clarifies methods for resolving an ID to a single person

• Evaluating and determining the strength of presented evidence

o Unacceptable, Weak, Adequate, Strong, Superior

• Moves away from a static list of acceptable documents and increases options for combining evidence to achieve the desired assurance level

• Visual inspection no longer satisfactory at higher IAL

• TFS-related requirements are gone

• Reduced document requirements in some instances

• Clearer rules on address confirmation

Page 20: National Cybersecurity Center of Excellence (NCCoE

20NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

SP 800-63BAuthentication &

Lifecycle Management

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 21: National Cybersecurity Center of Excellence (NCCoE

21NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Authenticators

Page 22: National Cybersecurity Center of Excellence (NCCoE

22NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

• Same requirements regardless of AAL

• SHALL be minimum of 8 characters.

• SHOULD (with heavy leaning to SHALL) be:

o Any allowable unicode character

o 64 characters or more

o No composition rules

o Won’t expire

o Dictionary rules

• SHALL - Storage guidance to deter offline attack (salt, hash, HMAC)

Password Guidance Changes

Page 23: National Cybersecurity Center of Excellence (NCCoE

23NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

AUTHENTICATOR GUIDANCE CHANGES

“Token” is out “Authenticator” is in

Server side biometric matching is in

OTP via SMS is deprecated

OTP via email is out

Pre-registered knowledge tokens are out

Page 24: National Cybersecurity Center of Excellence (NCCoE

24NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 25: National Cybersecurity Center of Excellence (NCCoE

25NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

SP 800-63CFederation & Assertions

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 26: National Cybersecurity Center of Excellence (NCCoE

26NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 27: National Cybersecurity Center of Excellence (NCCoE

27NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 28: National Cybersecurity Center of Excellence (NCCoE

28NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 29: National Cybersecurity Center of Excellence (NCCoE

29NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 30: National Cybersecurity Center of Excellence (NCCoE

30NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 31: National Cybersecurity Center of Excellence (NCCoE

31NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

800-63-3 DIGITAL AUTHENTICATION GUIDELINE

Page 32: National Cybersecurity Center of Excellence (NCCoE

32NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

NCCOE PROJECT: MULTIFACTOR AUTHENTICATION

Multifactor Authentication

Page 33: National Cybersecurity Center of Excellence (NCCoE

33NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

MULTIFACTOR AUTHENTICATION DRAFT ARCHITECTURE OVERVIEW

Page 34: National Cybersecurity Center of Excellence (NCCoE

34NCCoE Consumer/Retail Multifactor Authentication Community of Interest Webinar – September 20, 2016

DISCUSSION POINTS AND QUESTIONS: MULTIFACTOR AUTHENTICATION FOR E-COMMERCE

Multifactor Authentication Technology in Retail Environments

Retail Standards

▸ We think that MFA should be part of a system of multiple solutions necessary to successfully reduce e-commerce fraud. What other fraud solutions are available now, and how would MFA fit into your existing anti-fraud paradigms for online retail?

▸ For retailers, the user’s online shopping experience must not be impeded by additional security mechanisms. With that in mind, where in the lifecycle of an e-commerce transaction would you consider it reasonable to include an MFA mechanism?

▸ Which types/forms of MFA mechanisms would be realistic to implement? ▸ Are there significant differences in multifactor authentication for e-commerce

transaction architectures depending on the incorporation of Cloud or On-Premise technologies?

▸ We are aware of National Retail Federation’s ARTS standards board, NIST, ISO, and PCI standards that may apply and or concern retailers in implementing their systems and system security. Are there other standards we should be aware of and apply to our projects?

Page 35: National Cybersecurity Center of Excellence (NCCoE

[email protected]

100 Bureau Dr, M/S 2002Gaithersburg, MD 20899http://nccoe.nist.gov