national communications authority newsletter · 2018. 9. 8. · theme “big data, ... parliament...

NEWSLETTERQ u a r t e r TWO - 2 0 1 7

IN THIS ISSUE• NCAholdsStakeholderSensitisationWorkshoponDealershipLicensing

• NCAorganisesCapacityBuildingProgrammesforStaff

• MinisterforCommunicationspaysworkingvisittoNCA

• ChangetoaDifferentNetworkwithoutchangingyournumber

NATIONAL COMMUNICATIONS AUTHORITY

NCA celebrates World Telecommunications and Information Society Day with a symposium on the theme “BIG DATA, BIG IMPACT”

Quarter One | 2017

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Contacts and Presence Countrywide

• Accra, Head Office

NationalCommunicationsAuthority,NCATower,No.6AirportCityP.O.BoxCT1568,Cantonments,AccraTel:+233(0)302776621,771701Fax:+233(0)302763449E-mail:[email protected]:+233(0)[email protected]:www.nca.org.gh

• Bolgatanga Office

NationalCommunicationsAuthority,H/NoZB70,ZorbisiEstatesPrivateMailBag,Bolgatanga,UpperEastRegionTel:+233(0)382021141E-mail:[email protected]

• Ho Office

NationalCommunicationsAuthority,H/NoA6/29,StadiumRoadP.O.BoxHP1576,Ho,VoltaRegionTel:+233(0)362026339E-Mail:[email protected]

• Koforidua Office

NationalCommunicationsAuthority,BehindNewJuabenMunicipalLibraryResidencyStreetPrivateMailBag,Koforidua,EasternRegionTel:+233(0)342028378/28380/28382E-Mail:[email protected]

• Kumasi Office

NationalCommunicationsAuthority,Danyame,KumasiP.O.BoxKS10768,Kumasi,AshantiRegion,GhanaTel:+233(0)322020014/20018/20019E-Mail:[email protected]

• Sunyani Office

NationalCommunicationsAuthority,PlotNo83/DPeakwaseP.O.BoxSY125,Sunyani,BrongAhafoRegionTel:+233(0)352027564E-Mail:[email protected]

• Takoradi OfficeNationalCommunicationsAuthority,Bakado,1.2kmawayfromSekondiFemalePrisonsP.O.BoxSL409,Sekondi,WesternRegion,GhanaTel:+233(0)312028073/28049Fax:+233(0)312028063E-Mail:[email protected]

• Tamale OfficeNationalCommunicationsAuthority,WathersonResidentialAreaP.O.BoxTL1590,Tamale,NorthernRegion,GhanaTel:+233(0)372028105/372020104E-Mail:[email protected]

www.nca.org.gh | 3

Communications for Development

NCA holds Stakeholder Sensitisation Workshop on Dealership Licensing

The National Communicat-ions Authority (NCA)

held a workshop to sensitisestakeholders on DealershipLicensing and EquipmentAuthorisation. The Workshopwhich took place at theNCA Tower in Accra onThursday, 29th June, 2017brought together importers,dealers and manufacturers ofcommunications equipmentsuchasmobilephones, tablets,laptops,routers,switches,hands-free devices, radios, televisionsetsandset-topboxes.

This is part of a series ofworkshops being organised bytheAuthoritythisyeartoeducateand sensitise stakeholders. Theworkshopfocusedonequipmentstandardisation, dealershiplicensingaswellaslegalaspectsof communication and related

offenses.

Over the past years, NCA hasundertaken various initiativesintheareaofstandardisationtoensuresafety,conformanceand

interoperability for consumersand vendors of ElectronicCommunications Equipment(ECE).In the Ag. Director General’s

Mr.HenryKanordeliveringthewelcomeaddress.

Acrosssectionofparticipantsattheworkshop

welcome address read onhis behalf by the DeputyDirector General for TechnicalOperations, Henry Kanor,indicated that standardsare essential for local andinternational communications,global trade and emergingmarkets.HepointedoutthattheAuthority had introduced theTypeApprovalRegimetoensurethatallECEusedinGhanameetspecifictechnicalandregulatoryrequirements.

Isaac Boateng, Senior Manager

oftheRegulatoryAdministrationDivisionof theAuthority inhispresentation indicated that, theregime has been designed tofacilitate easy access of theseequipment into the Ghanaianmarket.

He stressed that the NCA isempowered to ensure that allECE manufactured or importedinto Ghana for sale or usemeet specific minimum health,safety and ElectromagneticCompatibility (EMC) require-ments which are spelt outin NCA’s Type ApprovalGuidelines.

Mr. Boateng added that, “thecommunication industryevolves, emerging technologiesshould be used responsiblyand with caution in order toavoid accidents, injury and tosafeguard our critical nationalinfrastructure”.Some of the participantsexpressed concerns regardingelectromagnetic emissionsfrom ECEs, particularly mobilephones. Mr. Boateng, in hisresponse assured participantsthat itwas for thismain reasonthat the Authority had set uplabstotestECEsbeforetheyareintroduced on the Ghanaianmarket.

A participant also appealed tothe Authority to streamline itspresence and operations at thevariousportsofentrytofacilitatespeedy and efficient processingoftheirimportedcommunicationequipment.

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IsaacBoatengrespondingtoaquestionfromaparticipant

VisittheTypeApprovalPortalonourwebsitetocheck.

TheportalhasadatabaseofsafeandcertifiedICTequipmentaswellaslicenseddealers.Thisportalprovidesinformationyouneedtomakeinformedchoices.

TheLinktoourportalishttp://registration.nca.org.gh/

Have you checked if your Electronic Communications Equipment is Safe for use?

0307 011 4190800 011 622

National Communications Authority Ghana@NCAGhanaNational Communications [email protected] Communications for Development

www.nca.org.gh | 5


NCA organises Capacity Building Programme for Staff

The National Communicat-ions Authority (NCA)

in collaboration withthe CommonwealthT e l e c o m m u n i c a t i o n sOrganisation (CTO) hasorganised a capacity buildingworkshop to upgrade its staffand industry stakeholders innewandemergingtrendsinthecommunicationsindustry.

The 5-day “Regulatory MasterClass” capacity-buildingprogrammewasheldattheNCATower in Accra from Monday19th June to Friday, 23rd June,2017.

The programme, which wasthefirstofa two-seriescapacitybuilding programme, has itsdelegates drawn from theNCAand some agencies under theMinistry of Communicationsincluding the NationalInformationTechnologyAgency

(NITA),GhanaInvestmentFundfor Electronic Communications(GIFEC), Ministry ofCommunications (MoC) andthe Mobile Network Operators(MNOs).The purpose of the programmewas to provide delegates within-depth knowledge of theprinciples of regulation andregulatory models. The coursealso offered an introductorysession on telecom networksaimed primarily at individualswithnon-technicalbackground.

TheActingHeadoftheHumanResource Division at the NCA,Charles Amoah-Wilson, in hisintroductoryremarks,explainedthat the Authority found itnecessary to collaborate withCTOtoorganise the training inabid toequipstaffon theeverchanging dynamics within thetelecommunication space. He

said it was imparative that asregulatorsandkeyactors in theindustry, staff gain a first handappreciationofemergingtrends.In his welcome address, theActing Director General ofthe NCA, Joe Anokye, urgedparticipants to take the trainingserious in order to learn andupgrade themselves withknowledgeonnewandemergingtrends in the communications

CharlesAmoah-Wilson,Ag.HeadoftheHumanResourceDivisiongivingtheintroductoryremarks.

JoeAnokye,theAg.DirectorGeneralofNCA,welcomingthedelegatestothetrainingprogramme

Ing.Dr.JohnAndrewMpapalika,CTOfacilitatorstressingonsomeissuesduringthefirstdayoftraining.

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Quarter One | 2017

industry.

The facilitator for thetraining programme, Ing.Dr.JohnAndrewMpapalikawho is an academiciananda telecommunicationsengineer in Tanzaniaexpressed his pleasureto share his knowledgeand experience with thedelegates and encouragedparticipants tomake good

useoftheperiod.

Key topics treatedincluded LicensingRegimes, Interconnection,Numbering, SpectrumManagementandUniversalaccesstocommunication.

“The Regulatory MasterClass” was followed byanother capacity buildingprogrammeon “Economic Across-sectionoftheparticipants.

Someparticipantsofthefirstcapacitybuildingprogrammeinagrouppicture

Anothersetofparticipantsofthesecondcapacitybuildingprogrammeinagrouppicture

Regulation”from26thto28thJune,2017.

www.nca.org.gh | 7


NCA celebrates World Telecommunications and Information Society Day with a symposium on the

theme “BIG DATA, BIG IMPACT”

In line with the WorldTelecommunications andInformation Society Day(WTISD)celebrationsonMay17,the National CommunicationsAuthority (NCA), organised asymposium on the theme “BigData, Big Impact” at the NCATower,AirportCityinAccra.

The symposium, which marksthe 152nd anniversary of thesigning of the first InternationalTelegraph Convention and theformation of the InternationalTelecommunications Union(ITU), was aimed at raisingawareness of the possibilitiesthat the use of Information andCommunication Technologies(ICT) can bring to societiesand economies. The workshopalso aided stakeholders tohave insights in identifyingnew opportunities to creativelyaddresssustainabledevelopmentchallenges with regards to bigdata.

The newly appointed BoardChairman of the NCA, KwakuSakyi-Addo,inastatementreadon behalf of the ITU SecretaryGeneral, noted that the insightbroughtaboutbytheanalysisofdatawillenableevidence-baseddecision-making at national,

regionalandinternationallevelsand help the implementationof all 17 United Nations’SustainableDevelopmentGoalsfor 2030. He also stressed thatcountless opportunities willalsobeidentifiedaswelearntobetter perfect and harness bigdata, aswell as understand theimpact big data can have as aglobalgood.

Mr. Sakyi-Addo urgedparticipants touse theoccasionto take a closer look at theimportance of governanceand regulation, as well as theimplicationsforpersonalprivacyand security given the futureexponential growth indata andconnectivity.

Also present at the symposium

was Cynthia Prah representingthe UN Resident Coordinatorin Ghana. She reiteratedthat Big Data can transformcommunications and that theUN is ready to learn fromdiscussionsfromtheconference.

The Deputy Minister forCommunications, Hon. GeorgeAndah, MP, indicated in hiskeynote address that thereare calls on government toempower young people todevelop ICT tools that improvethe experience of healthand effective frameworks toprotect the use of private data,intellectual property as well astodeteronlinecriminalactivity.

The Hon. Deputy Minister,who is also the Member of

KwakuSakyi-Addo,BoardChairmanoftheNCA,deliveringhisaddress.

CynthiaPrahdeliveringamessageonbehalfoftheUNResidentRepresentativeinGhana

DeputyMinisterforCommunications,Hon.GeorgeAndahgivingthekeynoteaddress.

Across-sectionofparticipantspresentatthesymposium.

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Quarter One | 2017

Parliament for Awutu SenyaWestConstituencyintheCentralRegion, urged participants tobe security conscious in ordernot to expose their entirebehavioural pattern online andtotakepersonalinterestonwhocollects their personal data andforwhatpurposes.

He said that Government hasput in place a tier-3 NationalData Centre with a 600 rackcapacity in anticipation of theneedforareliablestoragefacilityfor public and private sectordata in a secured environmentand urged the private sector totakeadvantageof the facility tosupporttheiroperations.

Theworkshopwas attendedbyrepresentativesfromtheMinistryof Communications, GhanaTechnologyUniversity College,Institute of Statistical, SocialandEconomicResearch(ISSER).Ghana Statistical Services,Data Protection Commission,Service Providers from the

Communications Industryamongothers.

A flag raising ceremony washeld to climax the celebrationreinforcing a message of inter-nationalcooperation.

The theme forWTISD-17, “Big Data for Big Impact”, focusedon the power of Big Data fordevelopment and aims toexplore how to turn imperfect,complex, often unstructureddataintoactionableinformationinadevelopmentcontext.

World Telecommunication and Information Society DayIn November 2006, the ITUPlenipotentiary Conference inAntalya, Turkey, decided tocelebratebotheventson17Mayas World Telecommunicationand Information Society Day.The updated resolution invitedmember states and sectormembers to celebrate theday annually by organisingappropriate national program-

meswithaviewto:• stimulating reflection andexchanges of ideas onthe theme adopted by theCouncil.

• debatingthevariousaspectsofthethemewithallpartnersinsociety.

• formulatingareportreflectingnational discussions on theissuesunderlyingthetheme,tobefedbacktoITUandtherestofitsmembership.

Participantsinagrouppictureaftertheopeningceremony.

Theflagraisingceremony

www.nca.org.gh | 9


Change to a Different Network without changing your number

Areyouafraidof losingyournumberwhenyoumoveto

anothernetwork?

Are you afraid you will bechargedformovingyournumbertoanothernetwork?

Suffer nomore, here is all youneed to knowaboutmoving toanothernetwork.

Will I lose my number when I move to another network?

No, you can move to anothernetworkwithout changing yournumber,thisisknownasMobileNumberPortability(MNP).

MNPisaprocesswhichallowsmobile subscribers to changefrom one network to anotherwithout changing any part oftheir mobile number. It wasimplemented inGhana on July7, 2011 to give consumersthe opportunity to port theirnumbers. Any prepaid orpostpaidmobile subscriber canporttoanymobileoperator.

What are the benefits of porting?

The benefits of porting are asfollows:• Youwillretainyournumberwhen moving from oneoperator to the other andthus enjoy freedom andconvenience.

• Youwillreceiveallyourcallsand messages regardlessof which mobile networkyou may have ported yournumber to, without havingto inform your friends,

relatives, colleagues orclientsaboutyourchangeofmobileoperator.

• Youwillsavemoneyasyoudo not have to purchaseSIM cards for each mobileoperator or maintain morethanonemobilehandset.

• You can choose themobileoperatorwhoyoufeeloffersbetterqualityofserviceandcustomerexperience.

What you need to consider before making a porting request

The following should beconsidered before making aportingrequest:• Your number with yourcurrent mobile operatorshouldbeactive.

• You will lose your creditbalance in the porting

process.

• You need to back-up allcontacts saved on yourcurrentmobileoperatorSIMcard.

• You will lose all servicesfrom your current operatorincluding any incomingSMSsorMMSsthathavenotbeenretrievedordelivered.

• Yourportingrequestshallbedeclined if fraud has beenreported on that number orthatnumberisnotactiveonthedonornetwork.

• You should use up orretrieve anymoney in yourmoney transfer account (forexample Mobile Money)or seek a refund from yourold operator after you havesuccessfully ported yournumber.

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Quarter One | 2017

• You should carefully readand understand the termsandconditionsofallservicesprovided by your currentmobileoperator.

How will I start a porting process?

• Visittheretailshop/customercare of themobile operatoryouintendtoswitchto.

• Fill in the Mobile NumberPortabilityFormandpresentyourID/card.

• You will be issued with anewSIMcard.

• Before leaving the shopyouwillbeassisted tosenda free SMS to the numberportabilitysystemfromyourcurrentSIMcardtostarttheportingprocess.

• YouwillreceiveSMSupdatesontheportingprocess.

• Replace your current SIMcardwiththenewSIMCardwhennotified.

• Startenjoyingtheservicesofyournewmobileoperator.

Thesystemisacentralisedportorderprocess thatmeetsall therequirementsassociatedwiththeportorderflowsandtimelines.Itintegrateswithall theoperatorstoensureefficiencyandspeedintheportingprocess.

To start the process, you firsthavetovisitashoporanagentofthenetworkyouwishtojoin.The new network will guideyou through the process ofwhich you would be requiredtocompleteandsigntheporting

requestform.AvalidationSMSwouldbesentfromyourphoneand provided with a chip foryournewnetwork. Theport isinitiatedbythenewnetworkandmessageissenttothecustomertochangethechip.

AsfarasportingisfreeinGhana,there are some few reasons forwhich porting can be rejectedby the recipient network (NewNetwork).Thesereasonsare;

1. No such number/accountexistondonornetwork

2. Stolen(equipmentorchip)

3. Fraudreportedonnumber

4. Numberblocked

5. Account less than 30 daysold

6. Ownership change within30days


SUMMARY STATISTICS OF FM STATIONS AS AT 2ND QUARTER,

2017

Total Number of Authorisations: 505

Public: 31

Public Foreign: 5

Commercial: 366

Community: 81

Campus: 22

Total in operation: 392

List of Authorised TV Broadcasting Stations as at 2nd Quarter of 2017

• AnalogueTerrestrialTelevision-21

• DigitalTerrestrialPayTelevision(Serviceonly)-1

• DigitalTerrestrialPayTelevision(ServiceandFrequency)-5

• DigitalTerrestrialFree-To-AirTelevisionProgrammeChannel(NationwideCoverage)-23

• DigitalTerrestrialFree-To-AirTelevisionProgrammeChannel(RegionalCoverage)-4

• SatelliteTelevisionBroadcasting(PayTVDirect-To-HomeBouquet)-7

• SatelliteTelevisionBroadcasting(Free-To-AirDirect-To-HomeBouquet)-8

• SatelliteTelevisionBroadcasting(Free-To-AirDirect-To-HomeSingleChannel)-47

• DigitalCableTelevision-1


www.nca.org.gh | 11


Minister for Communications pays Working Visit to NCA

The Minister forCommunications, Ursula

Owusu-Ekuful,onMonday,May8th, 2017, paid aworking visittotheNationalCommunicationsAuthority(NCA).Accompanyingher were the Minister forInformation, Hon. MustaphaAbdul-Hamid and DeputyMinister for Communications,Hon.VincentOdoteiSowah.

TheMinister,heldacloseddoormeeting with the Managementof theAuthoritywhereshewasbriefed by the Acting DirectorGeneralofNCA,JoeAnokye,ontheoperationsof theAuthority.Amongthekeyissuesdiscussedwere Quality of Service(QoS), Billing and UnsolicitedElectronic CommunicationsissuesandtheDigitalMigrationprocess.Mrs.Owusu-EkufulsaidthatshehadalreadymetwiththeMobileNetworkOperators(MNOs)andtheyhadlistedfibrecuts,energyand power issues as factorsleadingtopoorservicedelivery.Onfibre cuts, theMinister saidapartfromon-goinggovernmentconstructionworkandprojects,other factors such as privateconstructions and galamseycontributetothischallenge.SheurgedNCAManagementontheneed for an inter-ministerial orcross-sectorial engagement todealwiththeseissues.MeetingtherestoftheNCAstaff,Mrs.Owusu-EkufulcommendedtheAuthorityforthegoodworkdone over the years in the

Mrs.UrsulaOwusu-Ekuful,MinisterforCommunications,listeningwithraptattentiontothebriefingfromtheNCA.

TheAg.DirectorGeneral,JoeAnokye,left,inapicturewithHon.UrsulaOwusu-Ekuful,secondleft,Hon.MustaphaAbdul-Hamid,secondright

andHon.VincentOdoteiSowah.

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Quarter One | 2017

regulationofthecommunicationsindustry. She said that withoutcommunication, there is nodevelopment in anypart of theworldand theAuthorityhasanindispensableparttoplayinthenation’s forward-march into the21stcentury.She urged staff to do theirwork diligently and with

professionalism without theinterferenceofpartisanpolitics.She was confident in the goodteam of Management at theNCA and pledged her support,to collaborate and assist allstakeholders in the industry foraneffectivedigitalisednation.On his part, the Minister forInformation, Hon. Mustapha

Hamid, who joined the teamto familiarise himself withNCA’s operations, assuredthe Authority of his sector’scommitment to aid this goodcourse.HealsoentreatedstafftoembraceGovernment’spoliciesdespitetheirpoliticalaffiliationstopromotedevelopment.

Hon.UrsulaOwusu-EkufulinapicturewiththeManagementoftheNCA

Hon.UrsulaOwusu-Ekuful,left,interactingwithamemberofstaffaftertheforum.

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Prince Sefah appointed Deputy Director, Operations, for Ghana’s Communication Regulator,

NCA

Prince Ofosu Sefah has beenappointed as a Deputy

DirectorGeneralforOperationsattheNationalCommunicationsAuthority (NCA). In thisposition Mr. Sefah is primarilyresponsible for overseeingRegional/Zonal Operations andtheAdministrationDivision.

Mr. Sefah comes to theposition with about 16 yearsexperience in various IT &Leadership roles inCanada.Heearned a BAA (Administration& Information Systems)and a BComm (InformationTechnology Management) fromRyerson University, Toronto,Canada, where he schooledbetween1996&2001.In2000,demonstrating versatility, hewas awarded an EconomicsBookPrize (on theEconomyofDeveloping Countries) by theUniversity.

A multi-faceted technologygeneralistandleader,Mr.Sefahhas completed many industrycertifications and trainingas well as attended manytrade shows and conferencesin the area of informationsystems, management andproject management. He alsoworked in diverse industries,including banking & Finance,Manufacturing, Smart PaymentSystems&Management,Health&Safety&Oil&Gas.

Most of Mr. Sefah’s priorexperiences have been inToronto, Canada where he

workedforbluechipcompaniessuchasCitibankasSeniorSystemsAdministrator, GE Capital asApplications&SupportManagerandCoinamaticCanada Inc. asSeniorITSystemsSpecialist&ITHelpdeskTeamLeader.

In his career, he has acquiredproven skills in smartprocurement, streamlining andimprovingsystems&operations,as well as achieving markedoperational cost reductions.Other areas in which he alsohas extensive experience arefacilitation, team leadership,client services, systemsanalysis& administration, root causeanalysis,gapanalysisandprojectmanagement.

Mr. Sefah has achieved theAdvanced Leader Silver andAdvanced Communicator

Silver designations from theToastmasters InternationalOrganisation. He is a prolificfundraiser and organiser forvarious worthy causes withinthe corporate world, includingthe charity, Heart & StrokeFoundation.

Prior to his appointment as theDDG (Ops) of the NCA, Mr.Sefah was the IT Manager atSafeTech Consulting Group, aHealth&Safety consultingfirmmainlyintheOil&GasIndustry,inEdmonton,intheProvinceofAlbertainCanada.

TheNCAManagementandStaffwelcome him to the Authorityand urge all industry playersto accord him the relevantcooperation to enable himdischarge his duties effectivelyandefficiently.

Mr.PrinceOfosuSefah,DeputyDirectorGeneral(Operations)

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Quarter One | 2017

Authorised VSAT Network Operators in Good Standing as at Second Quarter 2017

TheNationalCommunicationsAuthority (NCA), wishes

to inform the general publicthat as at secondquarter 2017,the following authorised VSATservice providers are in good

standingwiththeAuthority.

Stakeholders are advisedto transact businesses withoperators in good standingwiththeAuthoritytoensurethe

provisionofservicequality.

Below is the list of the VSATNetwork Operators in goodstanding.

TABLE 1. LIST OF AUTHORISED VSAT NETWORK OPERATORS

ITEM NO. COMPANY PHYSICAL ADDRESS

1. SpidersatCommunicationsLimited 1ShippiClose,Cantonments,Accra2. ComsysGhanaLimited 5thCrescent,Plot#C779/3,Asylumdown,Accra3. K-NetLimited 12RidgeStreet,RomanRidge,Accra4. SuperTechLimited(STL) 226OsibisaClose,AirportWest,Accra,Ghana5. SolutionsTechnologiesLimited 4NaaAdjeleySowahStreet,Madina-Accra6. ISInternetSolutionsGhanaLimited Ground Floor, Premier Towers, Pension Road,

MinistriesEncalveAccra7. VodacomBusiness(Ghana)Limited Third Floor, the Elizabeth Building, No. 68 Senchi

Link,AirportResidentialArea8. AfricaOnlineGhanaLimited 5thFloor,GBCTower

P.O.BoxSTC84,Kaneshie-Accra9. EquantGhanaLimited 7thFloor,GCBTowers,KwameNkrumahAvenue

CircleAccra10. SpectraWirelessLimited 8WatermelonCove,EastLegon,Accra11. EcobandLimited CarltonHouse,AnumansaSt.Osu,Accra

About VSAT ServicesVSAT(VerySmallApertureTerminal)isasatellitecommunicationssystemthatserveshomeandbusinessusers.

TheAuthorityhasclassifiedthesatelliteearthstationsasfollows;

VSAT FOR PUBLIC USE (URBAN) referstothedeploymentof(a)VSATterminal(s)toenabletheprovisionoftelecommunicationsservicestothepublicinurbanareas.UrbanreferstometropolitanareasandallregionalcapitalsinGhana.

VSAT FOR PUBLIC USE (SUB-URBAN)referstothedeploymentof(a)VSATterminal(s) toenabletheprovision of telecommunications services to the public in sub-urban areas. Sub-urban area refers tomunicipalareasotherthanaregionalcapitalandalldistrictcapitalsinGhana.

VSAT FOR PUBLIC USE (RURAL)referstothedeploymentof(a)VSATterminal(s)toenabletheprovisionoftelecommunicationsservicestothepublicinruralareas.Ruralareareferstoanyotherareawhichisnotwithintheareasdefinedunderurbanandsub-urban.

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VSAT FOR PRIVATE/CORPORATE USE referstothedeploymentof(a)VSATterminal(s)toenabletheprovisionoftelecommunicationsservicesforpersonaluse/toaidtheoperationsofacorporatebody.

VSAT NETWORK -DIRECT-TO-HOME (DTH)referstothedeploymentofVSATterminalsusingahubtoenable theprovisionof telecommunicationsservices to thepublic.Thereare threeclassesofDTHNetworks:• VSAT CARRIER SERVICE (VSAT CLASS I) refers to establishment, operation and provision in theRepublicofGhana,aVSATNetwork(DTH)withaminimumof101terminals.

• VSAT CLASS IIreferstoestablishment,operationandprovisionintheRepublicofGhana,aVSATNetwork(DTH)withaminimumof51terminalsandamaximumof100terminals.

• VSAT CLASS IIIreferstoestablishment,operationandprovisionintheRepublicofGhana,aVSATNetwork(DTH)withamaximumof50terminals

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Quarter One | 2017

Telecom Subscriptions for April 20171. Introduction

This report highlighs datatrends that have occurred inthe telecommunication industryas at the end of April 2017. Itpresents information onmobilevoice telephony, fixed line,mobiledataaswellas4Gdataforthemonthunderreview.

2. Mobile voice subscription for April 2017

At the end of April 2017, thetotal number of mobile voicesubscriptions was 35,984,280.This represents a percentageincrease of 0.57% from March2017’s figure of 35,780,667.The total penetration rate forthe month under review was127.06%.

MTN’s voice subscriptions forthe period was 16,969,311representing a percentageincrease of 1.07% from March2017’s figure of 16,789,161.MTN’s market share for themonth under review was47.16%.

Vodafone’s mobile voicesubscriptions increased from8,582,387asattheendofMarch2017to8,651,515asattheendofApril2017.Thisrepresentsapercentage increase of 0.81%.Vodafone’s market share forApril2017was24.04%.

Tigo’s voice subscriptionsincreased from 5,098,480 asat the end of March 2017 to5,187,936 as at the end of

April 2017. This indicates apercentage increase of 1.75%.Theirmarketshareforthemonthunderreviewwas14.42%.

Airtel’s voice subscriptionsdecreased from 4,500,907as at the end of March 2017to 4,398,913 as at the end ofApril 2017. This represents apercentage decrease of 2.27%.Their total market share forthe month under review was12.22%.

Glo’s voice subscriptions

decreasedfrom769,621asattheendofMarch2017 to753,341at the end of April 2017. Thisreflects a percentage decreaseof 2.12% for the month. Theirtotalmarketshareforthemonthunderreviewwas2.09%.

Expresso’s voice subscriberfigures decreased from 40,111as at the end of March 2017to 23,264 as at the end ofApril 2017. This represents apercentagedecreaseof42.00%.Their totalmarket share for themonthunderreviewwas0.06%.

Chart1–MobileVoiceMarketShareforApril2017

5 | P a g e

2.1 Figure 1 – Mobile Voice Market Share for April 2017

3. Fixed Telephony There are two (2) operators providing fixed line services to the public in Ghana. These operators are Vodafone and Airtel. As at April 2017, the total subscriptions for the fixed operators was 266,082 representing a percentage decrease of 0.19% from the previous month. Vodafone recorded a total subscription of 259,189 while Airtel ended the month with 6,893 subscriptions.

3.1 Figure 2 – Fixed Telephony Subscriptions for April 2017

EXPRESSO0.06% MILLICOM (TIGO)

14.42%

SCANCOM (MTN)47.16%

VODAFONE MOBILE24.04%

AIRTEL -MOBILE12.22%

GLO MOBILE2.09%

MOBILE STATISTIC (VOICE) - APRIL 2017

EXPRESSO MILLICOM (TIGO) SCANCOM (MTN) VODAFONE MOBILE AIRTEL -MOBILE GLO MOBILE

259,

189

6,89

3

V O D A F O N E M O B I L E A I R T E L

Chart2–FixedTelephonySubscriptionsforApril2017

5 | P a g e

2.1 Figure 1 – Mobile Voice Market Share for April 2017

3. Fixed Telephony There are two (2) operators providing fixed line services to the public in Ghana. These operators are Vodafone and Airtel. As at April 2017, the total subscriptions for the fixed operators was 266,082 representing a percentage decrease of 0.19% from the previous month. Vodafone recorded a total subscription of 259,189 while Airtel ended the month with 6,893 subscriptions.

3.1 Figure 2 – Fixed Telephony Subscriptions for April 2017

EXPRESSO0.06% MILLICOM (TIGO)

14.42%

SCANCOM (MTN)47.16%



GLO MOBILE2.09%

MOBILE STATISTIC (VOICE) - APRIL 2017


259,

189

6,89

3

V O D A F O N E M O B I L E A I R T E L

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3. Fixed telephony

There are two (2) operatorsproviding fixed line servicesto the public in Ghana. Theseoperators are Vodafone andAirtel. As at April 2017, thetotal subscriptions for thefixed operators were 266,082representing a percentagedecrease of 0.19% from theprevious month. Vodafonerecorded a total subscription of259,189 while Airtel ended themonthwith6,893subscriptions.

FIXED OPERATORS

4. Mobile data figures for April 2017

AttheendofApril2017,thetotalsubscriptionsofmobiledatainthecountrywere21,584,899withapenetrationrateof76.22%.

4.1 Cellular mobile data operators

MTN’smobiledatasubscriptionsforApril2017were12,110,284.Theirmarketshareforthemonthunderreviewwas56.11%.

Thetotalnumberofsubscriptionsfor Vodafone’s mobile data inApril 2017was 3,657,020. Thisisreflectedintheirmarketshareof16.94%

Airtel’smobiledatasubscriptionsfor April 2017 was 2,761,521.Theirmarketshareforthemonthwas12.79%.

Tigo’sdatasubscriptionsforApril2017 was 2,802,950. Tigo’smarketshareforthemonthunder

reviewwas12.99%.

Glo recorded data subscriberfiguresof242,973at theendofApril2017.Thisreflectsamarketshareof1.13%.

Expresso’smobiledatasubscriberfiguresasattheendofApril2017was 10,151. This represents amarket share of 0.05% for themonthunderreview.

4.2 4G data operators

Thetotalnumberofsubscriptionsfor 4G Data was 305,858 asat the end of April. Surflinerecorded subscriptions of76,554. Blu Ghana recordeda total subscription of 945,Broadband Home recorded atotalof26,378subscriptionswithMTNrecordingatotalof201,981subscriptions.

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4.1i Figure 3 – Mobile Data Market Share for April 2017

4.1ii Figure 4 - Mobile Data Subscription Trend as at April 2017

EXPRESSO0.05%

MILLICOM (TIGO)12.99%

SCANCOM (MTN)56.11%



GLO MOBILE1.13%

MOBILE STATISTICS (MOBILE DATA) - APRIL 2017


-

2,000,000

4,000,000

6,000,000

8,000,000

10,000,000

12,000,000

14,000,000

Dec-16 January February March April

MOBILE DATA SUBSCRIPTION TREND APRIL 2017

Expresso Millicom MTN Vodafone Airtel Glo

Chart3–MobileDataMarketShareforApril2017

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4.1i Figure 3 – Mobile Data Market Share for April 2017

4.1ii Figure 4 - Mobile Data Subscription Trend as at April 2017

EXPRESSO0.05%

MILLICOM (TIGO)12.99%

SCANCOM (MTN)56.11%



GLO MOBILE1.13%

MOBILE STATISTICS (MOBILE DATA) - APRIL 2017


-

2,000,000

4,000,000

6,000,000

8,000,000

10,000,000

12,000,000

14,000,000




Chart4-MobileDataSubscriptionTrendasatApril2017

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Quarter One | 2017

Chart5–4GDataMarketShareforMarch2017

Chart6–SubscriptionTrends(4G)forApril2017

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4.2 4G Data Operators The total number of subscriptions for 4G Data was 305,858 as at the end of April. Surfline recorded subscriptions of 76,554. Blu Ghana recorded a total subscription of 945, Broadband Home recorded a total of 26,378 subscriptions with MTN recording a total of 201,981 subscriptions. 4.2i Figure 5 – 4G Data Market Share for March 2017

SURFLINE26.9%

BLU0.3%

BROADBAND HOME9.2%

MTN63.5%

MARKET SHARES (4G OPERATORS)- MARCH 2017

SURFLINE BLU BROADBAND HOME MTN

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4.2ii Figure 6 – Subscription Trends (4G) for April 2017

Issued by the National Communications Authority,

No. 6 Airport City, Accra.

Tel: (0)30 – 2776621/2771701 or 050-145-1522/3.

E-mail: [email protected]

Date – Monday, 17th July, 2017

-

2,000,000

4,000,000

6,000,000

8,000,000

10,000,000

12,000,000

14,000,000




What to do when you receive unwanted messages or calls Step 1Unsubscribe by simply sending “STOP” to the number from which the message or call was sent or the particular sender.

Step 2If you are still receiving Unwanted Messages or Calls after a few days of unsubscribing,

report to your service provider to omit you from the promotional mailing list.

Step 3

If you are still not satisfied, with the results, then contact the National Communications Authority. Call us on 0307 011 419, 0800 011 622 or visit our website (www.nca.org.gh) and follow the procedure for

filing a complaint.

CONSUMER TIPS

www.nca.org.gh | 19


CONSU ERINFORMATION

My Responsibilities as a Telecom Consumer

I have a responsibility to:

• Notrelysolelyonserviceproviders’informationandchoice.• Carefullyreadandunderstandtermsandconditionsoncontracts,promosand

advertsbeforeoptingin.• Beabreastwithserviceandproductinformation.• Paybillspromptlytoavoiddisconnection.• Keepreceipts,cancelledcontracts,billsandserviceusageinstructions. Theywillbeusefulinproblemsolving.

0307 011 419, 0800 011 622National Communications Authority Ghana@NCAGhanaNational Communications [email protected]


20 |

Quarter One | 2017

national communications authority newsletter · 2018. 9. 8. · theme “big data, ... parliament...

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