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Essential Components

Fundamentals and Foundations for Court Leaders

Essential ComponentsEssential Components

[Date(s)]

[Educational Program or Sponsor][Faculty]

1.5 Hour Toolbox

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Exercise 1 - optional warm-up exercise

What programs and services support the work of the judges in your court?

What do you expect these programs and services to accomplish?

How do you know whether the programs and services are accomplishing what is intended?

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Purposes and

Responsibilities of Courts

Leadership

Visioning and Strategic Planning

Essential Components

Court Community Communication

Resources, Budget and

Finance

Human Resources

Management

Education, Training and Development

Information Technology Management

Caseflow Management

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1. Overview of the Essential Components Core Competency

2. Roles and Purposes

3. Characteristics of Programs and Services4. Oversight and Evaluation

Workshop Overview and Agenda

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Essential ComponentsEssential Components

Examples of programs and services:- Records management

- Pretrial services

- Problem solving court

- Interpreters

- Self-help program

- Jury management

- Probation

- Collections

- Facilities

What are Essential Components?

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Essential ComponentsEssential Components

They can exist at any stage of case processing:

- Case preparation

- Adjudication

- Enforcement/post adjudication

- During all stages of a case

What are Essential Components?

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WHAT HAPPENS IF ESSENTIAL COMPONENTS ARE RUN WELL? - Litigants are better prepared - Litigants understand the process and what

they can reasonably expect - Litigants are more in control of the

outcome - Faster pace of litigation - Lower cost of litigation - Greater public trust and confidence

Why Is This Important?

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WHAT HAPPENS IF ESSENTIAL COMPONENTS ARE NOT RUN WELL?

- Cases are delayed or take longer- Proceedings are continued- Litigation costs more- Litigants and the public are frustrated- Lower public trust and confidence

Why Is This Important?

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Essential Components

ROLES AND PURPOSES

Roles and PurposesRoles and Purposes 11

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Roles and PurposesRoles and Purposes 11

ALIGNMENT OF ROLES AND PURPOSES

The operations of a programor service should:

Be consistent with the purposes and role of the judiciary and your court

Strengthen the rule of law, judicial independence, and judicial accountability

Promote equal protection, due process, and fairness

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ALIGNMENT OF MISSION AND VISION

What is the objective of providing these services? What outcomes do you want?

Is there alignment with mission and vision of the judiciary and your court?

Roles and PurposesRoles and Purposes 11

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Exercise 2

What examples of programs and services can you provide where:

Roles and PurposesRoles and Purposes 11

The program or services activities WERE NOT aligned with the role and purposes of the court?

The program or services activities WERE aligned with the role and purposes of the court?

How did the alignment, or lack of alignment, impact the effectiveness of the program or service and of the court?

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Essential Components

CHARACTERISTICS OF PROGRAMS AND SERVICES

Characteristics of Programs and ServicesCharacteristics of Programs and Services 22

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CHARACTERISTICS OF PROGRAM DESIGN AND OPERATION

Programs and services needed Service delivery models and alternatives Funding and budgeting

Characteristics of Programs and ServicesCharacteristics of Programs and Services 22

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PROGRAMS AND SERVICES NEEDED

What programs and services are needed?

What program or service do you need? What will the scope of the service be? To whom will you provide the service?

Characteristics of Programs and ServicesCharacteristics of Programs and Services 22

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SERVICE DELIVERY MODELS AND ALTERNATIVES

How will you provide the services? Service delivery models Front door/access/referral process

Characteristics of Programs and ServicesCharacteristics of Programs and Services 22

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BUDGET REQUESTS AND EXPENDITURES Are budget requests and expenditures:

Consistent with purpose, mission, and desired outcomes?

Consistent internally and over time?

Are revenues appropriate and collected? Do facilities, equipment, and IT services

efficiently and effectively supports staff?

Characteristics of Programs and ServicesCharacteristics of Programs and Services 22

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Oversight and EvaluationOversight and Evaluation 33

Essential ComponentsOVERSIGHT AND EVALUATION

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Oversight and EvaluationOversight and Evaluation 33

PERFORMANCE MEASURESAND EVALUATION

To whom are you accountable?

For what information?

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Oversight and EvaluationOversight and Evaluation 33

MONITORING MECHANISMS

Monitoring and feedback How often? What? (report contents)

Response to non-performance

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Discussion and Feedback

Based on what you heard today:

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What is one thing you will change when you get to work next Monday?

What will you do differently from now on at work?

What is one thing you need to learn how to do, or do better?

What is one relationship you need to build, or repair, to improve the success or your programs and services?

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Concluding Summary

Programs and services:• Must be aligned with mission and

values • Can be managed • Can be delivered in different ways• Must be monitored and evaluated