nashville mta board meeting · 2020. 7. 23. · staff recommended the board approve the new amount...

Nashville MTA Board Meeting

July 23, 2020 | 2:30 p.m.

Teleconference:

Ph: 1-(888) 895-6448 | Access Code: 2450406619

Board Members: Gail Carr Williams, Chair

Janet Miller, Vice Chair Hannah Paramore Breen Walter Searcy

OF-D-20-015 Pg. 7

OF-D-20-017 Pg. 10

M-A-20-017 Pg. 15

Pg. 17

1. Call to Order

2. Roll Call

3. Approval of the June 25, 2020 MTA Board Minutes

4. Public Comments

5. Operations & Finance Committee – Walter Searcy, Chair

− Monthly Financial Compared to Budget - Ed Oliphant, CFO

− Monthly Operating Statistics – Dan Freudberg, Director of Service Quality

− MTA Rail Consultant Memorandum of Understanding - Ed Oliphant, CFO

− Upcoming Procurement Projects List

6. New Initiatives & Community Engagement Committee – Janet Miller,

Chair

7. CEO’s Report

8. Chair’s Report

9. Other Business

10. Adjournment

* Please Note: Those that desired to leave a public comment at this meeting were instructed to submittheir name to Monica Howse at: [email protected] no later than 5:00 p.m. on July 22, 2020.Only those comments will be heard at this meeting.

mailto:[email protected]


NASHVILLE METROPOLITAN TRANSIT AUTHORITY Board of Directors Meeting

June 25, 2020

I. Call to Order: Due to the outbreak of COVID-19 and the declaration of a state of emergency by Governor Bill Lee, the Nashville Metropolitan Transit Authority (Nashville MTA) held a special, limited agenda meeting via teleconference on Thursday, June 25, 2020 to conduct essential business to protect the health, safety and welfare of Tennesseans in light of the COVID-19 outbreak. This meeting was held in accordance with Executive Order No. 16 in order to discuss the MTA-RTA Management Contract Renewal, MTA-RTA Contract Renewal for Regional Transit Services, MTA State EasyRide Contract Renewal, MTA-RTA Contract Renewal for State EasyRide Services, FY2021 Proposed Operating Budget, Liability Insurance Renewal, MTA-RTA EasyRide Program Revenue Sharing Agreement and the Hillsboro Construction Contract Award.

This meeting was a telephone conference meeting and did not include a physical meeting location in order to protect public health, safety, and welfare. The telephone conference did not include committee meetings, public comments, and Chair or CEO reports.

II. Roll Call of Persons Present: Gail Carr Williams, Chair; Janet Miller, Vice Chair; Hannah Paramore Breen, Member; Walter Searcy, III, Member; Secretary Margaret Behm; Chief Executive Officer Stephen G. Bland, Chief Administrative Officer Rita Roberts-Turner, Chief Financial Officer Ed Oliphant, Chief Engineer Trey Walker, Director of Service Quality Dan Freudberg, Director of Marketing and Communications Jason Minser, Director of Legislation Eric Beyer and Board Liaison Monica Howse.

A quorum was established, and Chair Williams called the meeting to order at 2:32 p.m.

III. Approval of Minutes: The minutes of the May 14, 2020 meeting were approved by roll call vote.

IV. MTA-RTA ManagementContract Renewal ( M-A-20-009): The Regional Transportation Authority of Middle Tennessee (RTA) is currently operating under a management contract with Nashville MTA in which Nashville MTA provides management services overseeing all operations of the RTA. The current contract was approved by the Nashville MTA Board in 2016 for five years with an expiration of June 30, 2021. The current annual contract value is $827,520 that became effective July 1, 2018. Nashville MTA has proposed a 2% increase for a total annual contract of $844,056 which has been included in the proposed FY 2021 budget. The contract terms include a provision that allows the compensation to be adjusted beginning July 1, 2017 and each year thereafter for the life of the contract by mutual agreement of both parties. The contract states that “Nashville MTA Staff will provide executive leadership and administrative support for the RTA to carry out Financial Duties and Administrative Duties as provided herein, which shall include but not be limited to, operations, maintenance and acquisition of properties, finances, facilities and equipment, and the employment of personnel, or contracting for services, and the execution and implementation of RTA powers and duties set forth in Tennessee Code Annotated §§64-8-101 et. Seq and 64-8-201, et. Seq. all of which Nashville MTA is authorized to undertake and accomplish.”

The contract value has historically been adjusted 2% to 3% every two years to account for wage and inflationary increases absorbed by Nashville MTA since Nashville MTA does not charge RTA for any separate overhead expenses such as office space, utilities, materials and supplies, etc.

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Staff recommended the Board approve the new amount for the contract for Nashville MTA to manage and oversee all operations of the RTA at an annual cost of $844,056, or $70,338 per month. The contract price shall become effective July 1, 2020 and terminate June 30, 2021.

There was no further discussion. The vote of approval by roll call vote was unanimous.

V. MTA-RTA Contract Renewal or Regional Transit Services (M-A-20-010): A positive working relationship has been established for many years between the Regional Transportation Authority of Middle Tennessee (RTA) and the Nashville Metropolitan Transit Authority (Nashville MTA) on regional transit programs.

Each year, the RTA contracts with the Nashville MTA for regional transit services for Davidson/Rutherford County Relax & Ride services to Murfreesboro, Tennessee, as well as connecting bus services to support the commuter train service for the WeGo Star in Nashville, Tennessee. The RTA desires to renew these contracts for the period of July 1, 2020 through June 30, 2021. Since there are different funding sources for the regional bus services and the connecting bus services, two separate contracts are required.

Staff recommended the Board approve the renewal of Contract 1 for regional bus services and Contract 2 for connecting bus services supporting commuter rail. Both contracts are for a period of one year beginning July 1, 2020 through June 30, 2021 for the following base amounts:

• Contract #1 for a not-to-exceed amount of $1,683,442 for regional bus service; and,

• Contract #2 for a not-to-exceed amount of $311,145 for connecting buses supporting commuter rail.


VI. MTA State EasyRide Contract Renewal: (M-A-20-011): In 2006, the Nashville Metropolitan Transit Authority (Nashville MTA) and the State of Tennessee began a program for their employees in which the State would pay the work commute transportation cost for all their employees who utilize public transportation. While we have seen some decline in ridership over the past two years, the program continues to work well in helping the State with their employee parking issues and supplying WeGo Public Transit (WeGo) and the Regional Transportation Authority of Middle Tennessee (RTA) with fairly consistent ridership. The current $1.75 million contract managed by the Tennessee Department of Transportation (TDOT) is scheduled to expire June 30, 2020.

Staff recommended the Board approve for Nashville MTA to enter into a contract with TDOT for the EasyRide program at $2.50 per ride and $3.70 for AccessRide with a contract amount of $1.75 million and a contract term of July 1, 2020 through June 30, 2021.


VII. MTA-RTA Contract Renewal fo EasyRide Services: (M-A-20-012): The Regional Transportation Authority of Middle Tennessee (RTA) and the Nashville Metropolitan Transit Authority (Nashville MTA) have established a positive working relationship over the years on a regional EasyRide program involving the State of Tennessee.

For several years, the Nashville MTA along with the RTA have participated in the EasyRide program with the State of Tennessee where both agencies provide transit rides to State employees, and the State reimburses both the Nashville MTA and RTA on a cost-per-ride basis. The Nashville MTA has been the principal in this contract with the State of Tennessee and RTA’s portion of the rides provided is passed through via a separate agreement with the Nashville MTA. The State has agreed to a new contract with the Nashville MTA for the EasyRide Program for July 1, 2020 through June 30, 2021 at a cost

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per ride set at a weighted average of $2.50 per ride and a total contract not to exceed $1.75 million.

An analysis of state employee ridership for both the Nashville MTA and RTA services was performed, and it affirmed an effective rate of $3.15 per ride should be passed through to RTA from the Nashville MTA since RTA’s fares for regional bus service and train service are proportionately higher than the Nashville MTA’s fares.

Staff recommended the Boards approval for Nashville MTA to enter into a contract with the RTA that calls for the Nashville MTA to reimburse RTA for EasyRide trips provided to State employees participating in the EasyRide program at a rate of $3.15 per ride for a period of one year, beginning July 1, 2020 through June 30, 2021.


VIII. FY2021 Proposed Operating Budget (M-A-20-13): This action item presenting the proposed budget for FY2021 is a follow up to the May 2020 Committee meeting in which we explained the impact that the COVID-19 and resulting CARES Act had on Mayor Cooper’s recommended budget for Nashville MTA. The current budget shortfalls being experienced by Metro Nashville have the city to enact a reduction of $21.32 million to MTA’s subsidy support from Metro. This would be offset by an infusion of Federal money through the CARES Act (more detail below). Mayor Cooper’s Office and Metro’s Finance Department have verbally indicated that they have every intention of restoring these funds in future years as Metro’s financial condition improves.

Despite the fact that ridership is not expected to return to normal for quite some time due to the ongoing impact the pandemic has had and will have on ridership and fare revenues, we are still proposing full bus and paratransit services would be in operation during FY2021 and CARES Act funding will be utilized to keep Nashville MTA’s budget whole and balanced. Should we end up operating at some level of service less than normal full service, the impact would likely be that less CARES Act funding would be needed for FY2021 and could be utilized in future budget years as needed. However, if Metro Government is unable to restore MTA’s subsidy funding in FY2022, we will have limited ability to react with CARES Act funding to fill the gap and will likely need to identify a combination of other funding sources or budget cuts in order to balance the FY2022 budget.

The overall proposed operating budget as compared to last year is projected to increase approximately $4.9 million, or 5.8%, to $90.0 million in FY 2021 from $85.1 million in the FY 2020 budget. This increase is largely reflective of inflationary increases in expenses along with larger increases related to enhanced cleaning and disinfecting practices adopted as a result of the COVID-19 pandemic. This budget also includes new expenses related to the implementation of our new fare collection system that will be operational sometime in FY2021. Health related expenses are increasing approximately 5.7% as a result of our current health trends and actuarial analysis as well as wage step increases and a 2.75% contractual wage increase resulting from our collective bargaining agreement.

Staff recommended the Board approve and adopt the FY2021 budget as presented in the meeting.


IX. Liability Insurance Renewal (M-A-20-014): Every year, our WeGo Public Transit (WeGo) insurance broker shops the insurance market for renewal of the Nashville MTA’s $3 million liability policy with a $100,000 deductible per occurrence. Inquiries were made of eight different insurance companies as well as the incumbent for the upcoming policy year effective July 1, 2020 through June 30, 2021.

Five companies did not provide quotes due to lack of interest in our fleet make-up or does not quote on municipal fleets and two replied that they could not compete with our current

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quoted prices or wanted a higher SIR and needed to handle claims in house. We did receive an indication from Carolina Casualty for liability only and the annual cost was $1.1 million.

The only other quote received meeting our scope was from our current insurance company, RLI Insurance (RLI), offering coverage with a $3 million limit and a $100,000 deductible per occurrence. The per vehicle type annual rates for liability coverage compared to our current policy are as follows:

Liability Coverage Current (2019-20) RLI (2020-21) Transit Bus $3,476 $4,344 Transit Van $2,433 $3,041 Service Vehicle $1,719 $2,148

When compared to per vehicle type annual rates from other insurance providers that would give us a range, quoted rates from $ 4,418 to as high as $8,500 per vehicle. The comparison below of total costs incurred is based on the number of vehicles expected to be on hand July 1, 2020 by type of vehicle as quoted above:

Liability Coverage Current (2019-20) Proposed RLI (2020-21) Premiums $884,220 $957,798

This represents an increase of 8.3% compared to an 8.3% increase last year. The premium will vary slightly depending on the number of vehicles and vehicle types WeGo may have in the fleet at any given time.

Staff recommended the Board authorize the Chief Executive Officer to enter into a contract with RLI Insurance for our liability coverage for the period effective July 1, 2020 to June 30, 2021 for $3 million in coverage with a $100,000 deductible for a premium of approximately

$957,798.


X. MTA-RTA EasyRide Program Revenue Sharing Agreement (M-A-20-015): In November 2019, the Board authorized staff to work with the Regional Transportation Authority of Middle Tennessee (RTA) to develop a pilot program for the EasyRide Program that would both address the findings reported in RTA’s Comptroller of the Treasury audits and to expand usage of the program by corporations in the region. The EasyRide Program is an employer-paid transit pass program to provide employee commuter benefits on Nashville MTA and RTA services in Middle Tennessee under the name WeGo Public Transit. The program has been used predominantly by the State of Tennessee, Vanderbilt University, Vanderbilt University Medical Center and Metro Nashville Public Schools with several other smaller users. The ability to promote the pilot program has been slowed by the COVID-19 pandemic but is ongoing with several models being tested on how to charge our corporate partners. The remaining piece to the EasyRide Program is how the revenues should be split between the two agencies. To remind the Committee, the following are the objectives of the program:

• All: Simplify program transportation benefits;

• All: Simplify program administration;

• All: Simplify program fee structure to better predict costs and revenues for annual budgeting;

• MTA/RTA: Protect existing program revenue;

• MTA/RTA: Grow program participation to increase overall ridership and operating revenue;

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• MTA/RTA: Increase transparency between the two agencies on program revenue and ridership;

• Business Partners: Manage and reduce both direct and indirect transportation costs;

• Business Partners: Provide sustainable and competitive employee benefits.

Over the course of the past two performance audit reports conducted by the Office of the Tennessee Comptroller of the Treasury, findings on RTA were related to the lack of formal agreements between itself and employers participating in the EasyRide program. Current and potential business partners have expressed a strong preference for a consolidated pass program – one in which their employees could utilize a single pass for both Nashville MTA and RTA services. Although the original finding of the Comptroller of the Treasury recommended that RTA have individual contracts with each business partner, based upon the overwhelming preference expressed by them, we want to move forward with Committee approval to establish Nashville MTA as the master contractor under the program and create a revenue sharing agreement with a pricing structure to calculate revenue splits between the Nashville MTA and RTA that fairly compensates both agencies relative to the overall use of the program.

Staff recommended the Board enter into an EasyRide Program Revenue Sharing Agreement with RTA for the period of July 1, 2020 through June 30, 2021 based upon the formula explained above and that Nashville MTA will be the Master Contractor for the EasyRide Program and will share revenues with RTA based upon the calculated formula. Each Board will review the agreement on an annual basis to assess if any changes should

be made to the Agreement going forward.


XI. Hillsboro Construction Contract Award (M-A-20-016): As discussed in previous board meetings, staff has been working to advance the development of a neighborhood transit center located along Hillsboro Pike in Green Hills. The reconstruction of Hillsboro High School and resulting required relocation of the existing stop at that location presented an opportunity to advance this project. At its February 2020 meeting, the Board approved a Cooperating Agreement with Metro Nashville Public Schools (MNPS) highlighting the nature and location of the project, the responsibilities of the parties, and the benefits to the broader community. The transit center project, funded with federal and local sources, is progressing through the design process in conjunction with a major renovation of Hillsboro High School. The transit center will be located along Hillsboro Road adjacent to the high school and immediately across Hillsboro Pike from Green Hills Mall. It will replace a heavily utilized, yet undersized, stop that is scheduled to be demolished as part of the high school renovation project and intersection relocation. The transit center would serve the 7 - Hillsboro route along with potential future extensions of nearby routes, such as the 17 – 12th Avenue South.

Final designs for the transit center structure, canopies and amenities are under development and anticipated to be complete in Fall 2020. Following completion of design, a second bid package will be sent to American Constructors to complete construction of the transit center. This package will require a similar cost analysis and Board approval upon determination that their cost is fair and reasonable. Construction of the remaining transit center items (canopies, waiting areas, interiors, etc.) will be completed in the Spring and Summer of 2021 to align with renovation activities for Hillsboro High School and its scheduled opening in time for the start of the 2021-22 school year in August 2021.

Staff recommended the Board grant the Chief Executive Officer the authority to enter into a construction contract with American Constructor’s for a base amount of $374,951 which includes the base bid and the deep foundation alternative. Due to the nature of unknowns working with underground utilities, we also recommend the Board authorize a project contingency of 20%, resulting in an authorized not-to-exceed project total of $449,941.

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XII. Closing Remarks: In closing, Chair Williams asked all members to review the board packet in its entirety and if anyone had questions regarding the reports, they were advised to contact the appropriate staff person listed below:

• Monthly Financials - Chief Financial Officer Ed Oliphant [email protected]

• Monthly Operations Report - Director of Service Quality Dan Freudberg [email protected]

• Upcoming Projects List - Chief Administrative Officer Rita Roberts-Turner [email protected]

XIII. Adjournment: There was no further discussion and meeting was adjourned at 3:30 p.m.

Attested:

______________________________ ____________________________ Gail Carr Williams Margaret L. Behm Chair Secretary

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Nashville Metropolitan Transit Authority of Nashville & Davidson County, Tennessee

Committee Discussion Item Committee Action Item Board Discussion Item

Item Number: OF-D-20-015 Meeting Date: 07/23/2020

Item Title: Monthly Financial Report Compared to Budget

BACKGROUND:

Attached is a statement of operations for the month of May 2020 compared to the budget and a balance sheet

as of May 31, 2020.

CURRENT STATUS:

Chief Financial Officer Ed Oliphant will review the statements at the committee meeting.

APPROVED:

______________________________________ __________________________________

Chief Financial Officer Date

July 17, 2020

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Actual Month Month End F / Prior Year Actual Budget Y-T-D F / Annual

Month Budget Variance U Y-T-D Y-T-D Y-T-D Variance U Budget

Revenue from Operations:

Passenger Fares $353,181 $600,555 ($247,374) U $6,080,883 $5,819,106 $6,579,015 ($759,909) U $7,183,700

Access Ride 39,724 73,270 (33,546) U 786,848 730,031 772,930 (42,899) U 850,000

Contract Revenues 128,731 235,740 (107,009) U 2,439,851 2,315,935 2,515,490 (199,555) U 2,733,880

Advertising 59,117 67,660 (8,543) U 830,693 678,360 694,060 (15,700) U 756,175

Other Non-Trans Revenue 52,611 108,235 (55,624) U 1,146,208 1,168,320 1,206,587 (38,267) U 1,314,820

Total Operating Revenue 633,364 1,085,460 (452,096) U 11,284,483 10,711,752 11,768,082 (1,056,330) U 12,838,575

Federal/State/Local Income:

Local Assistance 0 0 0 F 48,635,900 48,635,900 48,635,900 0 F 48,635,900

State Assistance 0 0 0 F 4,904,300 5,263,930 4,977,900 286,030 F 4,977,900

Federal Assistance - CMAQ 0 0 0 F 427,374 0 0 0 F 0

Federal Assistance - JARC/New Free 0 0 0 F 1,090,962 0 0 0 F 0

Total Assistance Income 0 0 0 F 55,058,536 53,899,830 53,613,800 286,030 F 53,613,800

Capital Revenue:

Capital Operating Reimbursement 0 0 0 F 9,371,925 12,614,335 12,783,155 (168,820) U 16,066,310

Capital ADA Reimbursement 0 0 0 F 2,625,000 2,625,000 2,625,000 0 F 2,625,000

Total Capital Income 0 0 0 F 11,996,925 15,239,335 15,408,155 (168,820) U 18,691,310

Total Revenue $633,364 $1,085,460 ($452,096) U $78,339,944 $79,850,917 $80,790,037 ($939,120) U $85,143,685

Expenses from Operations:

Labor and Fringes $4,742,651 $5,371,850 $629,199 F $54,339,253 $54,375,611 $55,314,861 $939,250 F $60,165,155

Services 576,661 835,821 259,160 F 9,093,819 8,787,447 9,283,416 495,969 F 10,203,015

Fuel 327,858 415,363 87,505 F 4,167,040 4,307,629 4,997,300 689,671 F 5,425,990

Parts, Materials and Supplies 379,834 432,469 52,635 F 4,771,614 4,762,550 4,818,230 55,680 F 5,260,030

Utilities 90,204 93,964 3,760 F 1,105,020 1,123,853 1,207,801 83,948 F 1,313,030

Casualty and Liability 242,157 178,333 (63,824) U 2,014,911 2,198,115 2,007,183 (190,932) U 2,185,500

Other 28,728 41,805 13,077 F 363,716 426,059 546,789 120,730 F 590,965

Total Operating Expenses 6,388,093 7,369,605 981,512 F 75,855,373 75,981,264 78,175,580 2,194,316 F 85,143,685

Surplus / (Deficit) before GASB 33 ($5,754,729) ($6,284,145) $529,416 F $2,484,571 $3,869,653 $2,614,457 $1,255,196 F $0

Capital Grant Revenue 430,337 430,337 F 49,670,887 11,898,842 11,898,842 F 0

Rental income - MCC Amortization 49,167 49,167 F 540,837 540,837 540,837 F

Gain/(Loss) on Sale of Property 0 0 F 50,027 12,264 12,264 F

Depreciation (1,560,888) (1,560,888) U (13,626,083) (17,421,205) (17,421,205) U 0

Surplus / (Deficit) ($6,836,113) ($6,284,145) ($551,968) U $39,120,239 ($1,099,609) $2,614,457 ($3,714,066) U $0

Nashville Metropolitan Transit AuthorityStatement of Operations Compared to Budget

For the Period Ending May 31, 2020

UNAUDITED

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Nashville Metropolitan Transit Authority

Comparative Balance Sheets

Month Ended Month Ended

May 31, 2020 June 30, 2019

(unaudited) (audited)

CURRENT ASSETS

Cash and cash equivalents $5,585,310 $4,476,832

Receivables from federal, state and local government 2,291,188 8,099,359

Accounts receivable 968,039 1,767,675

Materials and supplies 2,823,369 2,737,465

Prepaid expense and other 997,743 606,914

Pension Deferred Outflow 9,620,482 9,620,482

Total Current Assets 22,286,131 27,308,727

PROPERTY AND EQUIPMENT

Land 14,733,025 14,733,025

Building, shelter and benches 100,381,279 100,246,361

Revenue equipment and parts 165,058,253 157,207,640

Office furniture and equipment 5,270,396 5,052,630

Other 36,284,396 32,766,664

321,727,349 310,006,320

Less: Accumulated Depreciation (155,039,559) (137,979,299)

Total Property and equipment, net 166,687,790 172,027,021

OTHER ASSETS

Cash and investments for self-insurance and other 884,786 1,680,473

TOTAL ASSETS $189,858,707 $201,016,221

LIABILITIES AND NET ASSETS

CURRENT LIABILITIES

Accounts payable $1,004,655 $4,257,519

Accrued expenses 6,567,120 6,360,131

Deferred revenue 45,839 47,683

Note Payable 0 6,500,000

Total Current Liabilities 7,617,614 17,165,333

NON-CURRENT LIABILITIES

Deferred Revenue 7,426,620 7,967,457

Refundable Grants 500,022 455,652

Net Pension Liability 12,994,684 12,994,684

Pension Deferred Inflow 3,965,635 3,965,635

Net other postemployment benefits obligations 69,427,491 69,427,491

NET ASSETS

Invested in capital assets 159,261,170 162,033,477

Reserve for capital purchases 34,766 833,731

Unrestricted (70,269,686) (106,715,364)Current Year Surplus / (deficit) (1,099,609) 32,888,125

Total Net Assets 87,926,641 89,039,969

TOTAL LIABILITIES AND NET ASSETS $189,858,707 $201,016,221

Current > 30 days > 60 Days > 90 days Total

Accounts Receivable $634,311 $233,034 $82,512 $18,182 $968,039

65.5% 24.1% 8.5% 1.9% 100.0%

Accounts Payable $869,947 $90,095 $22,029 $22,584 $1,004,655

86.6% 9.0% 2.2% 2.2% 100.0%

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Item Number: OF-D-20-017 Meeting Date: 07/23/2020

Item Title: Monthly Operating Statistics

BACKGROUND:

Attached are monthly operating statistics through May 31, 2020.

CURRENT STATUS:

Director of Service Quality Dan Freudberg will review the statistics at the committee meeting.

APPROVED:

___________________________________ _______________________________

Director of Service Quality Date

July 17, 2020

10

May

2020

May

2019Pct. Change

Average

Monthly

Goals

Ridership

Total Passengers

Bus 300,313 810,584 -63.0%

Access (WeGo) 9,973 26,656 -62.6%

Access (Overflow/Taxi) 2,942 7,315 -59.8%

Access-on-Demand * 2,236 3,833 -41.7%

Access Total 15,151 37,804 -59.9%

Total 315,464 848,388 -62.8% 785,000

Passengers per Revenue Hour

Bus 11.25 17.65 -36.3% 18

Access 1.47 2.04 -27.9% 2.1

Total Scheduled Revenue Hours 33,467 58,972 -43.3%

Total Cost Per Scheduled Revenue Hour of

Service $186.08 $114.66 62.3%

Safety

Miles Between Total Accidents 52,101 31,016 68.0% 36,000

Miles Between Preventable Accidents 208,405 248,125 -16.0% 300,000

Preventable Accidents 2 3 -33.3%

Non-Preventable Accidents 6 21 -71.4%

Internal Accidents 1 0 N/A

External Accidents 7 24 -70.8%

Service Quality

Bus Trip Completion Percentage 99.3% 99.2% 0.1% 99.5%

Access Trip Denials 0 0 0.0% 0

Miles Between Road Calls 9,061 3,722 143.5% 3,800

On-Time Performance

Bus 90.5% 82.6% 7.9% 85.0%

Access (WeGo) 91.7% 81.5% 10.2% 89.0%

Access (Overflow/Taxi) 98.1% 91.5% 6.6% 89.0%

Access Total 93.2% 83.8% 9.5% 89.0%

Customer Care

Passengers Carried Per Complaint

Bus 3,003 4,685 -35.9% 6,000

Access 388 257 51.0% 600

Total Calls Received 12,261 29,967 -59.1%

Percent of Calls Answered 95.7% 98.9% -3.2% 95.0%

* "Access on Demand service began March 2018"

Operations Dashboard Report

11

FY2020

May

FY2019

MayPct. Change

Average

Monthly

Goals

Ridership

Total Passengers

Bus 7,053,671 8,581,492 -17.8%

Access (WeGo) 229,502 283,925 -19.2%

Access (Overflow/Taxi) 77,232 86,349 -10.6%

Access-on-Demand * 45,555 37,227 22.4%

Access Total 352,289 407,501 -13.5%

Total 7,405,960 8,988,993 -17.6% 8,635,000


Bus 16.64 17.49 -4.9% 18

Access 1.78 2.02 -11.9% 2.1

Total Scheduled Revenue Hours 553,159 631,259 -12.4%

Total Cost Per Scheduled Revenue Hour of

Service $129.44 $112.54 15.0%

Safety

Miles Between Total Accidents 41,332 39,106 5.7% 36,000

Miles Between Preventable Accidents 230,083 360,844 -36.2% 300,000

Preventable Accidents 30 22 36.4%

Non-Preventable Accidents 137 181 -24.3%

Internal Accidents 2 3 -33.3%

External Accidents 165 200 -17.5%

Service Quality

Bus Trip Completion Percentage 99.7% 99.3% 0.4% 99.5%

Access Trip Denials 0 0 0.0% 0

Miles Between Road Calls 5,194 3,627 43.2% 3,800

On-Time Performance

Bus 85.8% 83.3% 2.4% 85.0%

Access (WeGo) 83.9% 83.9% 0.0% 89.0%

Access (Overflow/Taxi) 95.7% 85.2% 10.5% 89.0%

Access Total 87.0% 84.2% 2.8% 89.0%

Customer Care


Bus 4,527 5,842 -22.5% 6,000

Access 362 354 2.1% 600

Total Calls Received 254,506 302,572 -15.9%

Percent of Calls Answered 90.6% 93.6% -3.1% 95.0%

* "Access on Demand service began March 2018"

Operations Dashboard Report

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Metric

Ridership

Total Passengers

Bus

Access (WeGo)

Access (Overflow/Taxi)

Access on Demand

Access Total


Bus

Access

Total Scheduled Revenue Hours

Total Cost Per Scheduled Revenue Hour

of Service

Safety

Miles Between Total Accidents

Miles Between Preventable Accidents

Preventable Accidents

Non-Preventable Accidents

Internal Accidents

External Accidents

Total paratransit passenger boardings on Access-on-Demand

service by third-party providers

Operations Dashboard Glossary

Definitons

Total fixed route passenger boardings divided by total scheduled

fixed route revenue vehicle hours.

Total paratransit boardings on WeGo vans divided by total

scheduled paratransit revenue vehicle hours.

Total fully allocated cost to deliver service divided by the total

scheduled revenue hours.

Total fixed route and paratransit scheduled revenue vehicle hours.

Note: Revenue vehicle hours are total vehicle in-service hours

excluding vehicle travel from the garage to the first timepoint (or

pickup for paratransit) and from the last timepoint (or pickup) to the

garage.

Total number of miles travelled by all WeGo revenue vehicles (fixed

Total number of miles travelled by all WeGo revenue vehicles (fixed

route and paratransit) divided by the total number of preventable

accidents.

Total fixed route passenger boardings on all WeGo operated

servicesTotal paratransit passenger boardings on WeGo vehicles

Total paratransit passenger boardings on third-party service

providers

Total paratransit boardings (WeGo vehicles and third-party service

providers, includes Access-on Demand ridership)

A motor vehicle collision in which the Operator committed no driving

error and reacted reasonably to the errors of others.

A motor vehicle collision that occurs on Nestor or Myatt yard.

A motor vehicle collision that occurs outside of Nestor or Myatt yard.

A motor vehicle collision, in which the Operator did not do everything

reasonable to avoid a collision, committed an error or failed to react

to the errors of others.

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Metric

Service Quality

Bus Trip Completion Percentage

Access Trip Denials

Miles Between Road Calls

On-Time Performance

Bus

Access (WeGo & Taxi/Overflow)

Customer Care


Bus

Access

Total Calls Received

Percent of Calls Answered

Definitons

Percentage of total trips where vehicle arrives no later than 59

seconds outside of the scheduled pick-up window.

Percentage of one-way fixed route revenue trips completed versus

scheduled.

Operations Dashboard Glossary

Percentage of calls received that were answered. Unanswered calls

are calls that are lost for any reason once in the customer call phone

queue.

Total number of paratransit trips that cannot be scheduled within one

hour before or after the customer's requested pick-up time.

Total paratransit (WeGo and third-party service providers)

passengers divided by total paratransit customer complaints.

Any mechanical failure, excluding farebox and accidents. Bus and

Access metrics will be reported separately.

Percentage of total scheduled fixed route timepoint departures

occurring between 59 seconds early and 5 minutes 59 seconds late.

Total fixed route passengers divided by total fixed route customer

complaints.

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Item Number: OF-A-20-016 Meeting Date: 07/23/20

Item Title: RTA Rail Consultant Memorandum of Understanding

BACKGROUND:

In preparation for undertaking several significant rail capital projects for the WeGo Star Commuter Rail Line (Locomotive Rehabilitation, Acquisition of New Passenger Cars, Track Upgrades, Railroad Construction Coordination for Mt. Juliet Park & Ride Expansion, WeGo Star Improvement feasibility study, etc.) the RTA contracted with CDM Smith Consulting under a pre-existing task order agreement to assist with technical support and oversight for these projects. As the work became more involved, it was recognized that RTA’s needs would be better served with a committed staff person with the requisite expertise to complete this work. The individual who had been working as a sub-contractor through CDM Smith agreed to join Nashville MTA as a temporary, part–time employee to act as a rail consultant exclusively for RTA projects. This arrangement amounted to a 16% cost savings for RTA compared to the rates under their CDM Smith contract due to the elimination of overhead and reduction in hourly rates for certain work classifications. In addition, this arrangement will allow the RTA rail work to be handled more efficiently and effectively through direct management oversight.

The duties and responsibilities of this position currently include but are not limited to the following:

Oversight and management assistance and recommendations for WeGo Star Commuter Railoperations and capital projects including oversight of the locomotive rehabilitation and train carpurchase projects, track and right of way projects; as well as identification of other capital needs anddevelopment of capital programming and budgeting.

Support RTA in their ongoing relationship with the NERA, NERR/NERC, and contracted Commuter RailOperator. Provide/review technical support of the contracted Operations & Maintenance services of theWeGo Star to include participation in monthly status meetings with contract team.

Review of operating contracts including the TSG/RJ Corman and Tri-Party agreements to identify issues for consideration in future years.

Management of engineering consultant, construction and related activities for capital projects,developing or approving contract activities and schedules, review and comment on deliverables, invoicereview/approval, and periodic status updates to RTA Senior leadership and Board of Directors.

The employee’s work falls outside the existing management contract between Nashville MTA and RTA due to the specificity of the work being done and its direct applicability only to commuter rail. The specific services are not applicable to either RTA Regional Bus or MTA services in general as opposed to the management contract being representative of only a portion of the employee’s time being devoted to RTA business. Therefore, RTA is requesting that an MOU retroactive to October 1, 2019 and extending through June 30, 2021 be entered into that will provide for full reimbursement to Nashville MTA for this position at a pay rate of $200.00 per hour for time actually worked up to 100 hours per month in addition to travel expenses in accordance with MTA travel policy. This rate is for direct service and does not include any overhead for MTA, as such overhead is already incorporated into the annual management agreement.

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RECOMMENDATION:

Staff requests the Operations & Finance Committee recommend to the Board approval of an MOU between Nashville MTA and RTA to accommodate special rail oversight work being performed by a direct employee of the MTA and/or its operating subsidiaries. The MOU will have an effective date of October 1, 2019 through June 30, 2021; with an option to extend for additional periods upon review and approval of the Operations & Finance Committee and full Board of Directors. Total expenses shall not exceed $420,000 and will only be for time actually worked plus travel expenses in accordance with MTA’s travel policy.

APPROVED:

______________________________________ _____ July 17, 2020

Chief Financial Officer Date

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List of upcoming procurement projects Meeting Date: 7/23/2020

BACKGROUND:

There are no changes from last month’s list.

CURRENT STATUS:

Pursuant to earlier Board discussion, staff will provide a rolling list of upcoming procurements to the Board on a monthly basis. Staff requests members make them aware of any potentially interested suppliers for planned procurement activity.

Unless there are questions of staff, no discussion is planned at the meeting. This material is provided for information only.

APPROVED:

______________________________________ ______________________________

Chief Administrative Officer Date

July 17, 2020

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Project Name: Repair and Maintenance Materials and Supplies

• Brief Description: Procure vendor-managed inventory and replenishment of R&M materials and supplies

• Anticipated Publish Date: June 15, 2020

• Estimated Project Value: $290,000.00 Project Name: Transit Stop Bus Shelters, Benches and Related Items

• Brief Description: Manufacture and purchase transit stop items

• Anticipated Publish Date: August 2020

• Estimated Project Value: $1,000,000.00 Project Name: Vertical Circulation Maintenance (Elevators & Escalators)

• Brief Description: Maintenance of elevators and escalators

• Anticipated Publish Date: November 2020

• Estimated Project Value: $300,000.00

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nashville mta board meeting · 2020. 7. 23. · staff recommended the board approve the new amount...

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