napier connects toolkit - part 3: case studies from napier...np cnncts toolkit 14 part 3: case...

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NAPIER CONNECTS TOOLKIT 14 Part 3: Case Studies from Napier In this secon you are invited to explore a sample of case studies from Napier Connects. They offer a taste of what is possible when you get posive people and praccal planning together to make small but significant improvements in a community. We hope these examples provide your organisaon with some ideas, and we’re keen to hear about the iniaves you develop within your own communies. NAPIER CONNECTS TOOLKIT 14 Part 1 Part 2 Part 3 Part 4

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Page 1: Napier Connects Toolkit - Part 3: Case Studies from Napier...NP CNNCTS TOOLKIT 14 Part 3: Case Studies from Napier In this section you are invited to explore a sample of case studies

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Part 3: Case Studies from NapierIn this section you are invited to explore a sample of case studies from Napier Connects. They offer a taste of what is possible when you get positive people and practical planning together to make small but significant improvements in a community.

We hope these examples provide your organisation with some ideas, and we’re keen to hear about the initiatives you develop within your own communities.

NAPIER CO

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ECTS TO

OLKIT

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Part 1 Part 2 Part 3 Part 4

Page 2: Napier Connects Toolkit - Part 3: Case Studies from Napier...NP CNNCTS TOOLKIT 14 Part 3: Case Studies from Napier In this section you are invited to explore a sample of case studies

Tool

kit

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Part 1 Part 2 Part 3 Part 4

Co

mm

un

ity C

on

ne

cto

rs P

rog

ress

Up

da

te

UPD

ATE

ON

ACT

IVIT

IES

UN

DERT

AKEN

SIN

CE “

CON

NEC

TORS

” M

EETI

NG

HELD

12

MAR

CH 2

013

All a

ctivi

ties

and

upda

tes

rela

te to

the

11 k

ey th

emes

iden

tified

from

the

Wor

ld C

afé

Wor

ksho

p he

ld D

ecem

ber 2

012

that

mos

t of y

ou a

tten

ded.

Th

e ke

y th

emes

are

:

• Pr

omot

e po

sitive

stor

ies

• Ed

ucati

on o

ppor

tuni

ties

• In

terg

ener

ation

al o

ppor

tuni

ties

• Fo

cus

on n

eigh

bour

hood

s (n

eigh

bour

hood

con

nect

ors)

• U

se e

xisti

ng re

sour

ces

etc

– us

e ex

isting

dat

abas

es e

tc to

get

in

form

ation

out

or p

rovi

de s

ervi

ces

(e.g

. MSD

dat

abas

e)

Issu

es id

entifi

ed a

nd su

gges

tions

offe

red

from

Com

mun

ity C

onne

ctor

s mee

ting

12 M

arch

201

3 –

UPD

ATE

ON

PRO

GRE

SSIs

sue/

item

Su

gges

tion

offer

edAc

tion

Prog

ress

/out

com

e to

dat

eRe

late

d to

key

them

e….

1. R

otar

y pa

thw

ayCy

clist

s ar

e no

t reg

ardi

ng

the

need

s of

ped

estr

ians

on

the

path

way

.

Lim

ited

acce

ss p

oint

s al

ong

foot

path

to ro

tary

pat

hway

fo

r whe

elch

airs

and

m

obili

ty s

coot

er to

acc

ess.

Coul

d cy

cle

shop

s an

d sh

ops

selli

ng c

ycle

s pr

ovid

e th

eir c

usto

mer

s w

ith a

fly

er o

r suc

hlik

e pr

omoti

ng

cons

ider

ation

of w

alke

rs o

n th

e pa

thw

ay?

Coul

d Ro

tary

con

sider

m

ore

conn

ectin

g fo

otpa

ths

to m

ain

path

way

?

No

resp

onsib

ility

ass

igne

d.

Poss

ibly

Rot

ary

and

Disa

bilit

y In

form

ation

Tr

ust?

No

resp

onsib

ility

ass

igne

d.

Poss

ibly

Rot

ary

and

Disa

bilit

y In

form

ation

Tr

ust?

An e

valu

ation

is b

eing

un

dert

aken

on

the

path

way

s le

ad b

y Di

sabi

lity

Info

rmati

on T

rust

.

Pers

onal

app

roac

hes

need

ed.

Educ

ation

opp

ortu

nitie

s.

Inte

rgen

erati

onal

op

port

uniti

es.

• Ke

ep it

sim

ple,

kee

p it

fun

and

soci

al

• Re

duce

bar

riers

to a

tten

d se

rvic

es (t

rans

port

, mon

ey, a

war

enes

s)

• U

se s

enio

r ski

lls/e

xper

ienc

e

• Pe

rson

al a

ppro

ache

s ne

eded

• As

k ta

rget

gro

ups

wha

t the

y w

ant

• En

sure

cul

tura

l app

ropr

iate

ness

.

Page 3: Napier Connects Toolkit - Part 3: Case Studies from Napier...NP CNNCTS TOOLKIT 14 Part 3: Case Studies from Napier In this section you are invited to explore a sample of case studies

Tool

kit

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Part 1 Part 2 Part 3 Part 4

Issu

e/ite

m

Sugg

estio

n off

ered

Actio

n Pr

ogre

ss/o

utco

me

to d

ate

Rela

ted

to k

ey th

eme…

.

2. T

rans

port

issu

es to

att

end

serv

ices

and

/or t

o vo

lunt

eer

Red

Cros

s ha

ve o

ffere

d th

e us

e of

thei

r van

s. T

he

term

s an

d av

aila

bilit

y ne

ed

to b

e cl

early

defi

ned.

Talk

with

HBR

C on

pub

lic

tran

spor

t ser

vice

s fo

r el

derly

.

Iden

tify

curr

ent v

olun

teer

dr

iver

num

bers

in N

apie

r an

d am

ount

of v

ans,

car

s av

aila

ble

for e

lder

ly p

eopl

e to

acc

ess.

Cons

ider

cre

ating

a c

entr

al

poin

t for

coo

rdin

ating

vo

lunt

eer d

river

s an

d sh

arin

g th

ese

driv

ers

amon

g a

varie

ty o

f ser

vice

s pr

ovid

ers.

SC to

liai

se w

ith R

ed C

ross

SC

to lo

ok in

to th

is SC

to lo

ok in

to th

is SC

to lo

ok in

to th

is

Visit

ed w

ith R

ed C

ross

8/

4/13

. Red

Cro

ss w

aitin

g on

new

HBD

HB

cont

ract

de

tails

to d

ecid

e if

thei

r va

ns m

ay b

e av

aila

ble

for

othe

r use

s.

No

prog

ress

to d

ate.

HBR

C co

nsid

ered

a st

akeh

olde

r if

Elde

rly T

rans

port

pro

ject

is

plan

ned.

Initi

al m

eetin

g he

ld in

May

20

13 w

ith H

B Tr

ust f

or

the

Elde

rly a

bout

pos

sible

tr

ansp

ort p

roje

ct.

No

prog

ress

to d

ate

but

have

rece

ived

app

rova

l (M

ay 2

013)

to u

nder

take

th

is el

derly

tran

spor

t re

sear

ch if

an

inte

rest

ed

com

mun

ity g

roup

will

lead

th

is pr

ojec

t.

No

prog

ress

but

this

activ

ity c

ould

alig

n w

ith

proj

ect p

ropo

sal a

bove

.

Redu

ce b

arrie

rs to

att

end

serv

ices

.

Use

exi

sting

reso

urce

s.

Page 4: Napier Connects Toolkit - Part 3: Case Studies from Napier...NP CNNCTS TOOLKIT 14 Part 3: Case Studies from Napier In this section you are invited to explore a sample of case studies

Tool

kit

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Part 1 Part 2 Part 3 Part 4

Issu

e/ite

m

Sugg

estio

n off

ered

Actio

n Pr

ogre

ss/o

utco

me

to d

ate

Rela

ted

to k

ey th

eme…

.

3. U

ntap

ped

skill

s of

olde

r peo

ple

Prov

ide

oppo

rtun

ities

for

olde

r peo

ple

to s

hare

ski

lls

with

the

com

mun

ity.

Man

y el

derly

lack

co

nfide

nce

and

unde

rsel

l th

emse

lves

Crea

te a

ven

ue (l

ike

a M

en’s

Shed

) for

ski

ll sh

arin

g. E

.g. k

nitti

ng,

sew

ing,

coo

king

, ga

rden

ing,

furn

iture

re

stor

ation

.

Targ

et u

nder

65

year

old

s as

wel

l to

utilis

e ve

nue.

How

abo

ut a

skin

g ol

der

peop

le w

hat t

hey

wou

ld

like

to o

ffer a

nd c

ontr

ibut

e to

oth

ers

and

the

com

mun

ity?

Scho

ols

coul

d lia

ise w

ith

elde

rly s

ervi

ces

and

visa

ve

rsa.

SC, D

R, JG

& K

S to

in

vesti

gate

this

furt

her.

SC h

as o

ffere

d to

con

duct

a

ques

tionn

aire

tria

l on

his

neig

hbou

rhoo

d su

ppor

t gr

oup.

Som

e of

our

Con

nect

ors

visit

ed w

ith A

ll Sa

ints

Ch

urch

Men

’s Pl

aygr

oup

4 M

ay 2

013.

Thi

s gr

oup

have

a fa

cilit

y an

d re

pair

good

s fo

r sal

e at

Chu

rch

gala

s pl

us o

dd jo

bs in

co

mm

unity

. Thi

s is

an

exce

llent

men

’s sh

ed

mod

el.

KS m

et w

ith S

alva

tion

Arm

y in

Far

aday

St A

pril

2013

.

Alzh

eim

er’s

Nap

ier a

re

look

ing

to d

evel

op a

Men

’s Sh

ed a

t the

ir fa

cilit

y in

M

arew

a.

Surv

ey c

ompl

eted

by

appr

ox. 3

3 re

siden

ts.

Som

e of

thes

e re

siden

ts

indi

cate

d in

tere

st in

bei

ng

know

ing

abou

t oth

er

com

mun

ity a

ctivi

ties

they

co

uld

parti

cipa

te in

.

Use

sen

ior s

kills

/ex

perie

nce.

Pers

onal

app

roac

hes

need

ed.

Use

sen

ior s

kills

/ex

perie

nce.

Pers

onal

app

roac

hes

need

ed.

Focu

s on

Nei

ghbo

urho

ods.

Page 5: Napier Connects Toolkit - Part 3: Case Studies from Napier...NP CNNCTS TOOLKIT 14 Part 3: Case Studies from Napier In this section you are invited to explore a sample of case studies

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kit

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Part 1 Part 2 Part 3 Part 4

Issu

e/ite

m

Sugg

estio

n off

ered

Actio

n Pr

ogre

ss/o

utco

me

to d

ate

Rela

ted

to k

ey th

eme…

.

4. C

omm

unity

gro

ups

wor

king

clo

ser t

oget

her

Prom

ote

elde

rly s

ervi

ces

on o

ffer t

hrou

gh N

apie

r G

P’s.

Util

ise lo

cal n

ewsp

aper

s to

pr

omot

e se

rvic

es.

Mor

e se

rvic

es c

ombi

ning

ne

wsle

tter

s/m

agaz

ines

.

Hol

d co

mm

unity

w

orks

hops

with

gro

ups.

Use

CAB

reso

urce

s be

tter

.

Util

ise V

HB

web

site.

Lett

er s

ent t

o al

l pe

nsio

ners

regi

ster

ed w

ith

Nap

ier W

&I t

o pr

omoti

ng

serv

ices

ava

ilabl

e an

d as

king

them

to o

ffer t

heir

skill

s.

KS (V

HB

Trus

tee)

look

ing

into

VH

B w

ebsit

e ca

paci

ty.

VHB

appr

oved

the

use

of

the

web

site

and

a lin

k ha

s be

en d

evel

oped

.

Info

rmati

on a

bout

the

Nap

ier C

onne

ct a

ctivi

ties

is cu

rren

tly b

eing

pla

ced

in

this

link.

ww

w.v

olun

teer

ingh

b.or

g.nz

Click

on

Nap

ier C

onne

ct li

nk

Redu

ce b

arrie

rs to

att

end

serv

ices

.

Use

exi

sting

reso

urce

s.

5. N

eigh

bour

hood

Su

ppor

t (N

S)53

% o

f Nap

ier S

tree

ts n

ot

invo

lved

in N

S

How

abo

ut c

reati

ng

“frie

ndly

” ch

alle

nges

be

twee

n N

S gr

oups

to

incr

ease

mem

bers

hips

an

d pr

omot

e se

nse

of

com

mun

ity.

No

actio

n on

this

idea

.

Nap

ier C

ity C

ounc

il an

d N

S cu

rren

tly w

orki

ng to

up

date

dat

abas

e al

l NS

grou

ps .

Prom

ote

positi

ve st

orie

s

Pers

onal

app

roac

hed

need

ed

Focu

s on

Nei

ghbo

urho

ods

Page 6: Napier Connects Toolkit - Part 3: Case Studies from Napier...NP CNNCTS TOOLKIT 14 Part 3: Case Studies from Napier In this section you are invited to explore a sample of case studies

Toolkit

Part 1 Part 2 Part 3 Part 4

Village WalkersEvery second Tuesday, a keen bunch of seniors set out for their regular walk. With at least eight people on every walk, they are hard to miss in their fluoro vests – they even stop traffic!

The group was set up at a focus group session where a group of seniors got together to talk about community safety with the Council. One of the members said that they didn’t like to walk out and about on their own. Other members of the group offered their company and pretty soon the idea of a walking group was formed.

The group has been going since September 2012, and as one member says:

“it’s much more than a walking group, it has a real family feeling – we learn so much about each other, sharing all our stories”.

The group has 13 members and is growing all the time as others in the neighbourhood hear about it. The walkers encourage people to join, putting invitations in letterboxes and inviting people they know. There people at all levels of fitness in the group, it is not a race – everyone goes at their own pace. It’s a social thing, as Maggie puts it:

“we talk the whole time and before you know it the hour is up”.

Because the group take off from their street, it is an easy thing to do. No transport or organising is needed, when everyone is ready, they just go. There is no pressure to attend the fortnightly walkers, although one member, Camp Mother Gwenda, rounds everyone up!

The group has gotten to know others in the wider neighbourhood, people on the walking route wave out or chat to the group as they go past.

Quick Profile:What: Village Walkers

Where: Taradale/Greenmeadows

When: Every second Tuesday

Number: 13 and growing

Support: Encouragement / fluoro vests

Benefits:• Social interaction

• Safety in numbers

• Improved neighbourhood atmosphere

• Connecting with wider neighbourhood

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Part 1 Part 2 Part 3 Part 4

EIT MentorsThe basis of this programme is ‘knowledge sharing’. We have a wealth of talented and skilled seniors in our community, many of whom have retired from specialised professions. At the same time, we have a Polytechnic training our future professionals. One community connector and Napier Connects Steering Group member, Ron Rowe, saw a gap. How could we retain all those valuable skills that exist in our community while supporting our future workforce in developing the skills we are so short of here in Hawke’s Bay and in New Zealand? The idea of the mentoring programme was born.

He approached the Eastern Institute of Technology Hawke’s Bay (EIT HB) to see if they might be interested in a mentoring programme that could match older persons with students on their courses. EIT HB supported the idea from the outset, seeing the benefits this intergenerational exchange could have on both parties. A trial was conducted in Semester 1 of 2013. As a result of the trial, a full programme was rolled out in Semester 2 with upwards of 10 mentors registering their interest.

Prospective mentors attend a workshop and are then ‘matched’ to a student. The programme has been well supported by staff, who have been invaluable in both identifying potential mentees and in the matching process.

The main job of the mentor is to act as a ‘sounding board’ and to help students come up with their own solutions to the challenges they face. Mentoring is about developing self-belief and having someone in your corner. It’s not about teaching or counseling, EIT have skilled staff available for students who need this kind of support.

Mentors get a lot out of the programme too. They can take part in a vibrant, learning environment where their skills are valued. Jason, a mentee from the pilot, said:

“the help given me was great and I got a 74% PASS in my electrical certification”

Quick Profile:What: EIT Mentors

Where: EIT Taradale Campus

Number: 10 mentors and

Support: Volunteer coordinator

Benefits:• Skills sharing

• Intergenerational interaction

• Youth development

• Added value to education opportunities

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Toolkit

Part 1 Part 2 Part 3 Part 4

Working Bee In December 2012, five homes in Tamatea got a make-over. Napier City Council, Age Concern Napier and Neighbourhood Support coordinated the working bees. The idea was about getting neighbours together and at the same time to help out a senior homeowner.

The majority of the 23 volunteers who registered were from the local neighbourhood support group. Volunteers also came from the organisations involved, the Napier Youth Council and two Napier City Councillors. Volunteers spent two hours weeding, painting, water-blasting and planting and then shared a cuppa and some morning tea with the homeowner.

The homeowners were rapt with the results, one homeowner said she was:

“thrilled to bits”

to have been selected. Following the working bee, Age Concern was able to organise one of their volunteers to visit one of the houses on a monthly basis so the garden could be kept nice. Neighbourhood Support facilitated a new group to start in one of the streets that did not have one when the working bees took place.

The project is now being expanded to include a home safety checklist and will be supported by the Police, the Fire Service and ACC, and will be offered to a whole street at a time.

Quick Profile:What: Street Working Bee

Where: Tamatea

When: December 2013

Number: 5 homes-23 volunteers

Support: Staff time, materials

Benefits:• Neighbourhood connection

• Intergenerational interaction

• Improved street look

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Toolkit

Part 1 Part 2 Part 3 Part 4

Expo - Retirement Living: Retirement PlanningNapier Age Concern responded to the frequent requests it receives for information about retirement planning by getting everyone in one room. The full day Expo held in May 2013 at Napier’s War Memorial Conference Centre hosted providers offering a huge range of services. The Expo was not just for people who were already retired, but also those who were coming up for retirement. The Expo also provided a great networking opportunity for community organisations, business and agencies working within the ‘retirement industry’.

Over 200 people visited the 43 stalls. They accessed a raft of information on a huge range of services including legal advice, housing needs, recreational opportunities, financial planning, care options and health services. The local Volunteer Centre was kept busy with prospective volunteers.

Feedback about the event was excellent. Most people left with a better understanding on what is available for them and how to access what they need. The stallholders also found the event a great opportunity to engage with current and future clients and customers as well as other providers.

Sarah Potter from Age Concern said:

“the event was so successful and because of the support we got from the Ministry of Health and local sponsors, it was really cost effective too”.

She says that the Expo has generated a lot of interest in the services available for seniors.

Quick Profile:What: Retirement ExpoWhere: Marine Parade, NapierWhen: May 2013Number: Over 200Support: Funding and sponsorshipCost: $4000

Benefits:• Social interaction• Increased awareness of services

available• Greater preparedness amongst seniors• Networking for providers• Positive focus on ageing

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Toolkit

Part 1 Part 2 Part 3 Part 4

Digital SeniorsDigital Seniors was a collaborative project between Napier City Council, Age Concern Napier and the Community Conduit Group. It was also part of the Napier Connects programme that aims to reduce social isolation amongst seniors by assisting them to strengthen their connection and participation in their community.

A community hub was established at the Age Concern Napier office as a base for Digital Seniors. The project was a pilot running for eight months from July 2013 to March 2014.

“The most terrible poverty is loneliness and the feeling of being unloved.”– Mother Theresa.

A New Zealand general social survey (NZGSS) carried out in 2010 by Statistics NZ indicated that social isolation and loneliness was becoming a social and health issue especially for the ageing population and for people living alone .

Research shows this is linked with health issues such as increased mortality, depression, high blood pressure and dementia. Social isolation describes the absence of social contact i.e. contact with family or friends or community involvement. Loneliness is the difference between desired and achieved levels in the quality and quantity of social contact.

Quick Profile:What: January 2014

Where: Age Concern Napier

When: Training - Monday, Wednesday, Thursday - open suite weekly

Numbers: 10 (plus casuals) – waitlist of 25 and growing

Support: Refurbished computers (donated), software, venue

Benefits:• Access to technology

• Connection to family / whanau

• Intergenerational skills sharing

• Social interaction

• Volunteer opportunities

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Page 11: Napier Connects Toolkit - Part 3: Case Studies from Napier...NP CNNCTS TOOLKIT 14 Part 3: Case Studies from Napier In this section you are invited to explore a sample of case studies

Toolkit

Part 1 Part 2 Part 3 Part 4

International Day of the Older Person - Flash MobWatch the video here: www.youtube.com/watch?v=S-XEoqTzGDw

Quick Profile:Started: October 2014

Where: Napier Library

When: 1 October 2014

Numbers: 90 approx + onlookers

Support: Event management

Benefits:• Positive perception of Seniors

• Intergenerational connection

• Social interaction

• Fun for all!

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