Brokerage ServicesNAI Emory Hill has been providing full-service commercial real estate support for businesses throughout the Mid-Atlantic and developing wealth-building strategies for investors since 1981. Since our founding, we have executed well over a billion dollars in real estate transactions (more than $650 million since 1999 alone) and we apply the strong core competencies that result from this experience to every client relationship we have. We also use this experience to expand our range of services, identifying the needs of our clients and customizing our programs to help them achieve their goals.

As one of the area’s largest, most reputable and active real estate brokerages, the Principals and agents of NAI Emory Hill have often been recognized with honors from various industry professional groups. We are CCIMs, SIORs, and have achieved Top Producer status from NAI Global.

Dominant at NAI Emory Hill is a cooperative environment of team players who routinely draw on each other’s diverse skills and experience. This environment allows our clients to benefit from the considerable intellectual resources in our firm. We believe that remaining current with leading market influences and the technical evolution of our trade directly benefits our clients.

Our brokers are leaders in the corporate real estate environment and consistently deliver optimum solutions for our clients. Above all, our brokers are deal-makers. We work hard to gain an understanding of our clients’ businesses and the place of real estate in their overall business strategies.

We are fully equipped to recognize opportunities for our clients, identifying the most effective pathway to an agreement and have the quiet competence to successfully navigate to that objective.

We have applied our unique skillsets to transactions for companies such as E.I. DuPont de Nemours and Company, Salomon Smith Barney, Gunnip & Co., Citibank, Crown, Cork & Seal Co., Chase Manhattan Bank, Xerox Corporation, WMB Holdings, Inc. (Corporation Services Company, CSC), and a number of other nationally recognized Fortune 500 companies. We have been involved in the financing of more than one and one half billion dollars in transactions including construction loans, permanent financing, participating debt, and joint venture structures.

Sixteen years after our founding, we joined NAI Global, the world’s leading managed network of commercial brokerage firms. With more than 350 offices in 55 countries, NAI Global provides superior regional, national and international coverage for broad-based corporate and institutional portfolios. Using proprietary systems such as the award-winning REALTrac™ system and STARS™ (Strategic Transaction Administration and Reporting System), we provide consistent and real-time access to transaction documentation to companies and real estate teams around the world.

Our clients come to us for our deep local knowledge. They build their businesses on the power of our global managed network.

Our areas of expertise include: • Industrial Brokerage • Investment • Land Brokerage • Tenant and Landlord Representation • Retail Brokerage • Property Management • Office Brokerage • Corporate Services

NAI Emory Hill10 Corporate Circle, Suite 100

New Castle DE 19720tel 302 322 9500 | fax 302 322 9518

www.emoryhill.com

Services HighlightsRetail Services •National and international retailers - any market - one contact • Retail specialists that are members of the Retail Brokers Network (RBN) and the International Council of Shopping Centers (ICSC) • Delivering long term, right site, right price service

Full Corporate Real Estate Services •Coverage in any market, anywhere in the world • Maximum access with minimum stress • Creative marketing programs • Single source accountability and access to the corporate level • Lease administration and auditing • Demographics and site modeling • Turnkey services • Expert representation for every client

An Accelerated Marketing Program •Largest market presence • Market data and analysis • Maximization of sale price • Shortest marketing period • Motivated buyers • Fewest contingencies • Focused team approach • Date certain sales

Whatever your requirements, our enhanced resources translate your needs into clear strategies, using prospect and property databases, financial analysis, site mapping and demographic targeting. We compile and deliver a concise portfolio report, updated project status reports, and a timely completion schedule.

At-A-Glance: NAI GlobalNAI Global is the premier managed network of commercial real estate firms and one of the leading commercial real estate service providers worldwide. NAI Global manages a network of 350 offices in over 55 countries. Our unique structure enables clients to leverage our local expertise and global relationships to access the best opportunities, around the corner and around the world. We complete over $45 billion in transactions annually, including over $10 billion in investment sales, and manage over 200 million square feet of commercial space, helping clients build their portfolios on the power of our global network.

Our extensive roster of property services includes acquisition/disposition, landlord representation/leasing, tenant representation, property management, investment services, capital markets services, valuation, due diligence and related advisory services. We are known for our innovation in creating specialized service offerings to meet the needs of changing market conditions, as demonstrated by our Asset Optimization Services and Accelerated Marketing Program, two unique programs designed to help property owners and financial institutions identify and resolve problems in their portfolios.

NAI Global consistently ranks among the top commercial real estate services providers in industry rankings published by Commercial Property News, Real Estate Forum and National Real Estate Investor, and was named the 4th most recognized brand in The Lipsey Company’s Top 25 Commercial Real Estate Brands survey. In addition, NAI Global has developed cutting-edge transaction and portfolio management technology to complement the global breadth of our organization. Real estate decision makers benefit from the deep local roots and knowledge of professionals in NAI offices worldwide and our ability to quickly access and share mission critical information.

The Marketing PackageYour Property Profile is established Immediately after executing the listing agreement. The Profile is shared not only with more than 5,000 NAI Global affiliates in more than 350 offices in 55 countries but also with nearly 1,200 local contacts with interest in the commercial real estate community.

The Property Profile will be sent by email to the local and regional commercial brokerage community and to economic development officials. We are members of the Pennsylvania Chapter of SIOR (Society of Industrial-Office Realtors), Commercial-Industrial Realty Council of Delaware (CIRC), Tri-State Realty Council, and Certified Commercial-Investment Members of the National Association of Realtors.

Your Marketing Package Includes:

• Property Overview which may include highlights, summary, photos, maps, site and floor plans, aerial photos and more.

• A Market profile

• Lease or sale comparables

• Recent sales

• A financial analysis with a tenant summary, income and expense reports

• Demographic information such as an executive summary of the surrounding area, consumer expenditures, in-depth reviews of household types and population data, reports, maps and more.

SignageWe will design and install signs on the property, which will carry our firm’s logo, phone number, and pertinent property information.

Cold CallingAs a developer, broker, and owner of commercial and industrial properties, we have developed a deep prospect list which we will utilize in “pounding the pavement” for potential tenants.

Online PresenceYour property is marketed through the Emory Hill website, on Loopnet and CoStar, on the CCIM website, through the NAI Global website and through other online venues.

Direct Mail CampaignPostcards, mailers or other announcements may be distributed to the brokerage community at industry events and may be mailed to targeted prospects that are ideally suited for your property and state and local Economic Development offices

Trade Shows and EventsYour property will be featured as we attend key industry events. From the NAI Global Convention to ICSC’s national and regional expos, your property will receive maximum exposure.

Client CommunicationWe will maintain an Activity Log for the property in order to keep you fully informed on a periodic basis of all discussions concerning the property, including inquiries, feedback after site visits, advertising programs, and any other matters relating to our marketing efforts.

Follow-up CampaignWe will screen and qualify all inquiries. Once a tenant has been identified for the property, personal follow-up will continue until the lease commences.

Negotiating Business TermsBased on your continuing input, we will negotiate in your best interest. Our goal is to achieve the highest and best price for your property, to secure the best possible tenant for your income-producing property or to assist you in selecting the best possible location for your tenancy.

Continued SupportThroughout the marketing process, we will implement a methodical and consistent system to monitor the project. We will assist in preparing an outline of important business terms and obligations, including a summary of important lease dates.

NAI Emory Hill Real Estate Services, Inc., provides a comprehensive array of real estate services, including construction, brokerage, property management and maintenance, which are available to you on an a la carte basis. We have the ability to develop, construct, lease, manage, and maintain your property insuring that the greatest possible value is realized.

Technology Suite Real Time Access

REALTrac™

REALTrac™ Online is our industry-leading transaction and portfolio management system. It gives you the ability to monitor activities, track project status, maintain files on acquisition and disposition activities, establish timelines and schedules, employ lease administration applications, and develop concise portfolio management and reporting. This private and secure intranet ties your entire workgroup and team

together with an integrated inventory and transaction management system that creates systematic and repeatable processes to improve cycle time and reduce errors.

Our responsibility to you is to add value anywhere possible. REALTrac™ reduces, eliminates and avoids costs while establishing a consistent delivery system. This allows for developing opportunities, assuring quality, translating culture and filling the gaps.

The system supports:

Portfolio Management Tracking of ActivitiesAcquisition/Disposition Administration Project Checklist and SchedulesLease Administration Reporting Standards

Private Workplace Planner: REALTrac™ is a valuable personal planner and project management tool. Schedule events, organize tasks, receive and distribute messages, deliver documents and establish communications with every member of your team. You can assign tasks, identify team member responsibilities and receive reports and communication from third-party services and resources electronically.

Process Management: With REALTrac™, you control the process of making fully-informed real estate decisions. From establishing budgets, creating a team, defining goals and objectives, performing analyses, using checklists and milestones, establishing templates, assigning and monitoring tasks, and managing a closing or lease execution, the entire team can participate. This management tool greatly reduces the time required to close a deal, saving time and money.

Portfolio Management: Using REALTrac™, we can manage your portfolio for the entire term of ownership or leasehold. REALTrac™ delivers administrative, technical services and tools that put complete portfolio information at our fingertips. Schedules are established, tasks assigned, timelines created, project and negotiation objectives defined, and benchmarks or milestones met and achieved.

Ease of Use: REALTrac™ provides all these services and is as easy to use as viewing a webpage. The point and click environment within this Web-based collaborative portal is effortless to access and use.

E-Offerings

Our internal marketing platform provides exposure for your properties to NAI Global affiliate brokers around the world. NAI has over 350 offices in 55 countries worldwide, completing nearly $50 billion in commercial real estate transactions annually. Our proprietary E-Offerings technology, together with our global database of investors, helps minimize time on market and maximize investor return at time of sale.

Property Solutions for OfficeNAI Emory Hill is a regional leader in office real estate services and is affiliated with NAI Global, one of the largest commercial real estate service providers worldwide. Our diversity, experience and reach provide the foundation for customized real estate solutions for office tenants, developers, investors and owners of office properties. Most importantly, we understand and avoid conflicts of interest and have business savvy that can add significant value in setting your strategy and structuring transactions to meet your objectives.

Whether you are a corporate user looking for space to house a new business unit, an owner looking for a leasing agent to maximize the value of your assets or an investor seeking to buy or sell office properties, we can develop a customized solution that meets your needs. Our professionals have the experience and business accumen to create successful real estate strategies for property owners and tenants. Our unique structure enables clients to leverage our local expertise and global relationships to access the best opportunities, around the corner and around the world.

Our comprehensive menu of office services includes: • Tenant representation • Landlord Representation / Leasing Agency • Investment Services • Acquisition / Disposition • Asset Management • Development Services • Valuation & Appraisal • Surplus Property Disposition • Contact Center / Site Selection Services • Property Management • Project Management • Land Acquisition • Market Research & Advisory • Construction • Maintenance

Property Solutions for IndustrialNAI Emory Hill has vast experience in the leasing and sale of industrial properties and in the representation of industrial users. As a participant in the development of some of the area’s best known industrial parks, Emory Hill has the knowledge and the local roots to guide industrial users to the best location to suit their current and future needs and to assist industrial owners in positioning their property for the best possible user.

Our customized real estate solutions for industrial tenants, developers, investors and owners are supported by the diversity of our business. With in-house management, maintenance, and construction companies, and as the northern Delaware provider of Ceco pre-engineered buildings, we are uniquely suited to provide you with the best possible real estate solution to meet your goals.

Whether you are a small industrial user looking for warehouse space, an owner looking for a leasing agent to find you the best possible tenant, or an investor engaged in site selection, we can develop customized solutions that meet your needs.

Our comprehensive menu of industrial services includes: • Tenant Representation • Landlord Representation / Leasing Agency • Investment Services • Acquisition / Disposition • Asset Management • Development Services • Valuation & Appraisal • Surplus Property Disposition • Contact Center / Site Selection Services • Property Management • Project Management • Land Acquisition • Market Research & Advisory • Construction • Maintenance

Property Solutions for Multi-FamilyNAI Emory Hill provides a broad array of specialized services to apartment property owners, developers and investors. We have extensive relationships with the most active buyers, sellers and operators in the multi-family sector, and the local market knowledge and insight that are essential to our clients’ success. Whether we are working with an investor to identify acquisition opportunities or with an owner to market a property or portfolio, we bring unparalleled resources to the task.

Our proprietary technology platform, featuring REALTrac™ Online, gives clients access to powerful transaction management tools. When marketing properties, our exclusive E-Offerings™ provides an efficient and effective channel to reach buyers, minimizing time on market.

We offer a comprehensive menu of multifamily real estate services, including: • Investment Property Aquisition and Disposition • Valuation and Appraisal • Feasibility Studies • Market Research • Property Management and Maintenance • Consulting • Renovation Management • Construction Management • Condo Conversion Management • Mixed-Use Development • Plan Development • Site Selection • Refinancing

In addition to services for apartment and condo communities, NAI Emory Hill has also developed partnerships with Real Estate Advisory & Development Services (READS), NCALL and ROC USA, to help manufactured home communities navigate the new Delaware laws and achieve the goal of selling their communities.

Recently passed House Bill Number 504 gives manufactured home communities with an established Home Owners’ Association (HOA) a right of first offer when an owner decides to sell, transfer or convey all or part of a community. This provides numerous benefits and cost savings to community owners including:

• A fair, competitive price for your property • Access to capital needed to acquire the park • Elimination of extensive marketing fees • Accelerated timeline - from purchase offer to closing • Reduced Realtor® fees (potentially 30% below market fees) • Increased market value for the property • Long-term availability of affordable housing within the community. • Proven results • Work with experienced professionals: READS: 100+ MHP Sales throughout the Mid-Atlantic NAI Emory Hill: The only Delaware Realtors with first hand experience with and knowlege of House Bill 504.

Property Solutions for Investment Sales

NAI Emory Hill’s unique structure and affiliation with NAI Global enables clients to leverage our local market knowledge and global relationships to develop investment strategies and achieve their acquisition/disposition objectives. With over 350 offices in 55 countries, NAI Global gives buyers unparalleled access to the best investment opportunities and the broadest reach when in the disposition phase.

Our proprietary technology platform, featuring the award-winning REALTrac Online™, gives both buyers and sellers a window into the transaction process and our E-Offerings™ platform allows us to efficiently market properties to highly targeted or broad-based audiences to streamline the sales cycle and minimize time on market.

NAI Global maintains ongoing relationships with the most active buyers of investment and development properties around the world. Our proprietary investor database, with more than 50,000 contacts worldwide, is current, detailed and expansive, and contains profiles on private and institutional investors, as well as qualified intermediaries for 1031 transactions.

Whether the requirement involves a single purchase or sale or multiple buildings on an expanded geographic basis, we fulfill our clients’ objectives using comprehensive local market knowledge, state-of-the-art technology and sophisticated investment analysis programs.

Local Expertise – Strong local expertise is essential to selling at top market value and identifying off-market opportunities your competitors probably don’t know about. We have deep local connections and intimate knowledge of the properties and the players, combined with global connections. These attributes are invaluable when it comes to managing, leasing and repositioning assets in the market to add value for our clients.

Targeted Marketing – NAI Global’s proprietary databases, combined with the brokerage network, can target the right potential buyers for virtually any investment property. When appropriate, we market properties to the broadest possible audience through extensive advertising, online listing services, Internet promotion and wide distribution of property flyers and brochures.

Advanced Technology – Our proprietary technology platform is one of the key reasons clients choose us to assist them in buying and selling commercial properties. Our E-Offerings™ technology can broaden the marketing of a property or be surgically precise. Either way, our platform is efficient and effective, and helps reduce the time on market. And REALTrac™ Online, NAI Global’s award-winning transaction management platform, gives you a 24/7 window into the transaction process to monitor activity, review documents, communicate with team members and generate real-time reports.

Direct Relationships – Our investment professionals have their fingers on the pulse of the marketplace, and enjoy direct relationships with the most active and qualified buyers and sellers. We know who is buying, who is selling and where the best sources of capital can be found.

Research – With 350 offices providing real-time information on local market conditions, dynamics and trends, we have access to the data and market insights needed for sound decision-making.

Property Solutions for RetailJim O’Hara Realty Associates, LLC was founded in 1999 and has leased millions of square feet of retail, office and industrial real estate throughout the region. In just a decade, they earned well-deserved status as being one of the most active commercial real estate firms in the area. They joined Emory Hill in 2008, eventually becoming NAI Emory HIll Retail Division. They bring the strongest ties to the local retail market and their Retail Brokers Network affiliation to the Emory Hill family while strengthening their resources through the NAI Global network.

Transactions have been initiated and successfully completed on behalf of the following companies: Wilmington Trust Co., Food Lion, Shop Rite, ACME Markets, Commerce Bank, PNC Bank, Brew HaHa!, Dollar General, WAWA, American Express, Light Action, Sherwin Williams, The UPS Store, University of Delaware, Wendy’s and Verizon Wireless, as well as many other national and regional clients.

The Retail Brokers Network (RBN), founded in 1994, is a network of specialized commercial real estate brokerage firms throughout the United States that work together on regional and national levels to represent tenants, investors, franchisees, and property owners. Relationships within the network provide for ongoing education, access to ever-changing market conditions, leveraged relationships with owners, developers, and tenants, and expanded marketing opportunities.

NAI Global, with affiliates in 55 countries, offers local market knowledge and insight into just about any market you can name. The unique structure enables clients to leverage local expertise and global relationships to access the best opportunities – locally, regionally, nationally and around the world. Affiliate firms complete over $10 billion in retail transactions annually, helping clients build their portfolios on the power of a global network.

NAI Emory HIll Retail Division offers a comprehensive menu of retail real estate services, including:

• Tenant Representation • Landlord Representation / Leasing Agency • Investment Services • Acquisition / Disposition • Asset Management • Land Acquisition • Property Management and Maintenance • Development Services • Project / Construction Management • Maintenance • Valuation & Appraisal • Market Research & Advisory • Supply Chain / Logistics • Surplus Property Disposition

Corporate ServicesCorporations are under intense pressure to perform. For some, this means finding ways to extract value from their real estate assets or create value on idle or underperforming assets. For others it means finding ways to contain and reduce occupancy costs, select optimal locations and operate facilities with maximum efficiency. For many, it’s all of the above. We understand the realities of today’s business world, and meet these demands with speed and agility.

Of course, every corporate client faces a unique set of business and real estate challenges. The managed network structure of NAI Global is unique and designed with multi-market clients in mind. It starts with a primary point of contact who will take the time to understand every aspect of your business as if it were their own, and then leverage NAI resources wherever you need them around the world.

Best practices are standard practice. For more than a decade, we have gathered best practices by each industry specialty and codified these processes in our proprietary Strategic Transaction Administration and Reporting System (STARS™). Our client-focused processes ensure consistent service delivery for multi-market, national and international clients, and are adaptable and scalable.

Our approach is both client-driven and results-oriented, and harnesses the power of technology to track transaction progress and portfolio performance. REALTrac™ Online supports our corporate services teams as they develop strategies and manage assignments in diverse markets, providing clients with clear and customized reports and performance benchmarks on projects, transactions and leases.

In addition, NAI Global’s Capital Markets and Global Supply Chain Solutions groups provide clients with highly specialized advisory and transaction services. Whatever your business objectives, our people, our process and our technology will support all of your global moves.

NAI Global’s ApproachPeople • Single-point-of-contact accountability • Dedicated, collaborative client-service teams • Local offices in primary, secondary and tertiary markets worldwide • Global management infrastructure to ensure quality serviceProcess • One simple agreement to start project or portfolio work • Client-centric service delivery system ensures your objectives are assessed and understood • Customized processes facilitate consistent service across assignments and geographySystems • Focus on process efficiency, results • Proprietary REALTrac™ technology gives clients a window into the transaction process to monitor progress and performance • Benchmarking measurements of quantitative and qualitative results • NAI Global’s STARS™ best-practice platform ensures consistency and streamlines the transaction process

Special AssetsToday’s troubled market presents a unique set of challenges for financial institutions and other holders of distressed real estate assets. The global economic crisis, ongoing turmoil in the credit markets and the resulting erosion of commercial real market fundamentals have turned a great many lenders and special servicers into de facto property owners as they hold nonperforming loans or recaptured properties. Instead of focusing on their core competencies, undermanned REO departments face the daunting task of identifying immediate risks and liabilities while preserving and enhancing the value of the portfolio.

NAI Emory Hill’s “Work Out” teams leverage our organization’s expertise across the full spectrum of commercial real estate services—asset management, due diligence, property management, leasing, valuation and disposition (even maintenance and construction, when necessary)—to provide clients with easy access to all of the services an asset is likely to require throughout the ownership cycle. Our professionals work with companies of all sizes, from local, community and regional banks to the largest financial institutions and special servicers, to identify, preserve and recover value in their underperforming assets. While there are many important issues that must be addressed along the way, a successful disposition is often our clients’ ultimate goal. We employ a variety of disposition methods, from traditional real estate marketing to bulk sales and accelerated marketing programs like the Commercial Property PowerSale™, NAI Global’s industry-leading property auction platform. Our expertise runs across all property types while our vast global network ensures broad exposure to commercial real estate investors across the U.S. and worldwide.

With the possibility of large numbers of properties coming under ownership and management by lenders and their REO departments, accurate real-time information becomes critical. Our Special Asset Solutions team leverages technology to provide immediate and transparent reporting on single assets or large portfolios. This proven transaction management system keeps all relevant parties informed every step of the way, and provides 24/7 access to critical reports, documents and information about each property or loan.

Our Services • Asset Optimization & Recovery • Receivership and REO Management • Due Diligence • Value Preservation & Enhancement • REO Disposition • Loan Sale

The Advantages • A Highly Experienced Leadership Team • A Global Delivery Platform • Extensive Local Market Knowledge • Expansive Due Diligence Capability • An Integrated Team of Strategic Partners • Process-Driven Communication & Reporting Tools • Rapid Deployment • Confidentiality

Valuation and AdvisoryWhether you are buying, selling, underwriting a loan or you just need to get a handle on what you have, we understand how important it is to get the valuation right. We provide fast, accurate and reliable valuations critical to the success of your real estate investments.

We know our market and we are connected to more than 350 offices in 55 countries that know their markets. With solid footing and a broad reach, we can provide the complete picture needed to accurately value properties—current market conditions, real-time pricing, historical data, transaction velocity and trends—together with recommendations to position your properties most effectively.

Our unique organizational structure ensures successful service delivery, whether the assignment involves one property or 100 properties, in a single market or in multiple markets around the world. And REALTrac™ Online, our award-winning transaction management platform, gives clients a window into the process to monitor our progress, generate reports, communicate with the entire project team and easily access critical financial data.

As with all of our services, we can customize advisory solutions to minimize the risk and maximize the return on your investment strategies. As your trusted advisor, we work strategically with your other support functions such as Information Technology, Finance, Human Resources, Legal and Purchasing.

Services include: • Market Analyses • Property Valuations • Highest and Best Use Studies • Adaptive Re-Use Studies • Single Asset Valuations • Portfolio Reviews and Valuations • Bankruptcy Valuations and Turnaround • Litigation Support Services • Mergers and Acquisitions • Valuation for Sale/Leaseback • Auction Evaluation and Sales Potential