nab customer spending behaviours...based on nab’s transaction data (including bpay), customer...

NAB CUSTOMER SPENDING BEHAVIOURS

In this report, NAB explores the spending behaviours of our customers, excluding things such as mortgages, other credit repayments and government services. By examining around 4 million daily transactions, we show where spending is growing fastest and what customers are spending on. Given the size of NAB’s customer base, this provides an indication of national and regional trends. NAB’s customer spending growth slowed in Q1 across all capital city metropolitan areas and regions (except Tasmania). Spending growth was fastest for Arts & Recreation Services, Finance & Insurance and Accommodation & Food Services. There was little growth in spending on Retail Trade. The biggest contribution to total spending growth came from Accommodation & Food Services - over one third - well ahead of Retail Trade (around one quarter).

HIGHLIGHTS:

How has spending changed? - Customer spending growth in Australia slowed (2.0% y/y in Q1 2017, down from 3.1% y/y in the previous quarter). Average monthly spending fell to $1,997 in metro ($2,171 in Q4) and $1,866 in regions ($2,021 in Q4).

Where is spending growing fastest across capital cities? - Growth slowed in all cities relative to Q4 except Hobart (6.2%). Canberra (5.2%), Sydney (2.6%) and Melbourne (2.4%) were next fastest, and Perth (-2.8%) and Adelaide (0.0%) slowest.

Which states contributed most to spending growth? - VIC, NSW and QLD contributed around 97% to total customer spending growth in Q1. WA detracted 7%. By region, Greater Melbourne and Sydney accounted for 53% of all customer spending growth. Regional NSW, VIC and QLD added around 42%.

Which postcodes grew fastest in metropolitan areas? - In AUS, spending growth was fastest in Hall ACT 2618 (35.8%), Bardon QLD 4065 (23.7%), Red Hill VIC 3937 (21.0%),

Belmont QLD 4153 (20.6%), Yarralumla ACT 2618 (18.9%), Riverview QLD 4303 (18.3%) & Georges Hall NSW 2198 (18.1%). - In NSW, spending growth was fastest in Georges Hall 2198 at 18.1%, Tahmoor 2573 (16.4%) and Bringelly 2556 (15.5%). - In VIC, Red Hill 3937 (21.0%), Bunyip 3815 (17.0%) and Abbotsford 3067 (14.8%). - In QLD, Bardon 4065 (23.7%), Belmont 4153 (20.6%) and Riverview (4303 (18.3%). - In SA, Parafield Gardens 5107 (13.1%), Stirling 5152 (10.4%) and Westlakes 5021 (9.1%). - In WA, Darlington 6070 (8.9%), Nedlands 6009 (6.1%) and Mosman Park 6012 (4.6%).

What about regional areas? - Spending growth also slowed in all regional areas (except TAS) relative to Q4. However growth in regional areas (3.2%) continued to outpace Greater Metropolitan or “City” areas (1.6%). Regional growth was fastest in NSW (4.4%) and VIC (4.1%) and slowest in WA (1.0%), QLD (2.1%) and TAS (2.5%). See individual state pages below.

What type of spending grew fastest? - Arts & Recreation Services (12.0%), Financial & Insurance Services (7.9%), Accommodation & Food Services (7.5%) and Other Services (5.4%) were fastest. Transport, Postal & Warehousing (-3.7%), Education and Training (-1.9%) and Construction (-0.6%) were slowest.

How much did each type of spending contribute to overall growth? - Accommodation & Food Services (34.3%), Retail Trade (23.2%), Financial & Insurance Services (17.0%) and Other Services (12.0%) contributed the most to overall customer spending growth in Q1.

NAB Customer Spending: by state (% y/y)

Q4 2016 Q1 2017

Metro Regional Metro Regional

NSW 4.2% 5.3% 2.6% 4.4%

VIC 4.1% 4.2% 2.4% 4.1%

QLD 2.1% 3.4% 1.0% 2.1%

SA 3.8% 3.7% 0.0% 2.8%

WA 0.0% 1.4% -2.8% 1.0%

TAS 4.9% 2.4% 6.2% 2.5%

NT 2.8% 3.9% 1.6% 3.7%

ACT 5.5% 5.2%

AUSTRALIA 2.9% 3.5% 1.6% 3.2%

Customer spending excludes government services, taxes, direct to consumer manufacturers, mortgage and other credit facility repayments.

NAB Customer Spending: by industry sector (% y/y)

Q4 2016 Q1 2017

Accommodation & Food Services 14.3% 7.5%

Administrative & Support Services 3.0% 4.3%

Arts & Recreation Services 21.8% 12.0%

Construction 0.6% -0.6%

Education & Training -0.1% -1.9%

Electricity, Gas, Water & Waste 1.4% 1.3%

Finance & Insurance Services 5.4% 7.9%

Healthcare & Social Assistance 2.3% 1.9%

Info, Media & Telecoms 1.5% 0.8%

Other Services 7.3% 5.3%

Professional, Scientific, Tech Serv. 1.7% 0.7%

Rental, Hiring, Real Estate Services -4.2% 1.4%

Retail Trade 2.5% 1.0%

Transport, Postal & Warehousing -2.4% -3.7%

Wholesale Trade 4.6% 3.6%

NAB Behavioural & Industry Economics embargoed until 11.30am Wednesday 31 May 2017

EXPLORING THE SPENDING BEHAVIOURS OF NAB CUSTOMERS - Q1 2017

Page | 2

OVERALL GROWTH IN NAB CUSTOMER SPENDING ($) BY DIVISON & STATE (percentage change Q1 2017 on Q1 2016)

NSW VIC QLD SA WA TAS NT ACT AUS

Transport, Postal & Warehousing -2.8 -4.4 -3.0 -2.5 -7.3 -1.3 -6.0 -1.8 -3.7

Education & Training 2.3 -1.9 -3.6 -2.4 -9.9 0.8 -18.3 -2.0 -1.9

Construction -1.5 4.5 -2.6 4.8 -10.7 10.5 -13.6 2.9 -0.6

Professional, Scientific & Tech. Serv. -0.6 4.0 -1.8 -1.3 -3.1 18.6 13.7 8.3 0.7

Information, Media & Telecoms 2.3 0.7 0.4 0.5 -1.0 -1.8 0.9 0.7 0.9

Retail Trade 2.0 2.1 0.4 0.9 -4.1 3.8 1.4 3.3 0.9

Electricity, Gas, Water & Waste Serv. 6.3 -2.2 6.9 -6.6 -3.5 1.9 -5.0 -10.8 1.0

Rental, Hiring & Real Estate Services 2.4 3.7 -0.9 -7.1 -2.0 -7.4 0.0 6.9 1.3

Healthcare & Social Assistance 4.3 1.5 0.1 1.1 -1.5 6.3 4.1 6.4 1.9

Wholesale Trade 9.3 -4.7 -1.2 -4.0 18.8 -9.4 61.0 -5.0 3.6

Administrative & Support Services 6.4 2.4 5.2 4.4 0.3 0.7 6.0 13.1 4.3

Other Services 4.9 7.4 4.9 -2.8 5.4 5.9 8.5 13.2 5.4

Accommodation & Food Services 9.2 8.0 5.8 8.2 3.9 8.6 8.0 10.0 7.5

Financial & Insurance Services 6.4 10.8 8.9 -2.9 7.3 9.9 13.4 16.7 7.9

Arts & Recreation Services 6.6 16.5 13.4 12.0 10.7 18.9 -6.3 6.3 12.0

Fastest growing by division Slowest growing by division

SUMMARY:

Overall Customer spending in Australia Based on NAB’s transaction data (including BPAY), customer spending grew 2.0% y/y in Q1 2017, down from

3.1% y/y in the previous quarter. Average monthly spending during the quarter fell to $1,997 in metropolitan areas ($2,171 in Q4) and $1,866 in

regions ($2,021 in Q4).

Overall Customer spending - metropolitan versus regional Spending growth in regional areas (3.2%) continued to outpace spending growth in greater metropolitan or

“city” areas (1.6%). In regional areas, spending growth was fastest in NSW (4.4%), VIC (4.1%), the NT (3.7%) and SA (2.8%) and was

slowest in WA (1.0%), QLD (2.1%) and TAS (2.5%). In capital cities (ABS definitions), customer spending growth was fastest in Hobart (6.2%), Canberra (5.2%),

Sydney (2.6%) and Melbourne (2.4%). It was slowest in Perth (-2.8%) and Adelaide (0.0%). NAB customer spending growth slowed in all cities and regions relative to Q4 (except in TAS).

Fastest growing Local Government Areas (LGAs) Fastest growing metropolitan LGAs in Australia were Brighton TAS (10.9%), Derwent Valley TAS (8.1%), Hobart

TAS (6.9%), Kingborough TAS (6.5%), Somerset QLD (6.1%), Glenorchy TAS (6.0%) and Willoughby NSW (5.6%). Fastest growing regional LGAs were Walgett NSW (28.7%), Yarriambiack VIC (21.0%), Gannawarra VIC (20.0%),

Inverell NSW (19.9%) and Lachlan NSW (17.8%). The top 30 fastest growing Australian metro and regional LGAs and the top 5 fastest growing metro and regional

LGAs for each state are shown in Appendix 2.

Fastest growing postcodes - metropolitan In Australia, customer spending grew fastest in Hall ACT 2618 (35.8%), Bardon QLD 4065 (23.7%), Red Hill VIC

3937 (21.0%), Belmont QLD 4153 (20.6%), Yarralumla ACT 2618 (18.9%), Riverview QLD 4303 (18.3%) and Georges Hall NSW 2198 (18.1%).

See state sheets below for top 20 fastest growing metropolitan postcodes for each state.

Fastest growing postcodes - regional In Australia, customer spending grew fastest in Koraleigh NSW 2735 (152.0%), Beulah VIC 3395 (106.7%), Moree

Plains NSW 2387 (77.1%), Walpeup VIC 3507 (64.4%), Pallamallawa NSW 2399 (60.5%), Western Downs QLD 4424 (59.2%), Goroke VIC 3412 (59.1%), Toowoomba QLD 4364 (56.9%) and Theodore QLD 4719 (56.3%).

Page | 3

It is important to note that while these postcodes have a statistically significant number of customers, they may

include small area spending data that can be more volatile than larger postcode spending areas. See state sheets below for fastest growing metropolitan postcodes for each state.

Customer spending growth by industry category By category, total spending was fastest for Arts and Recreation Services (12.0%), Financial and Insurance Services

(7.9%), Accommodation and Food Services (7.5%) and Other Services (5.4%). It was slowest for Transport, Postal and Warehousing (-3.7%), Education and Training (-1.9%) and Construction (-

0.6%).

Contributions to spending growth In this quarter, we also look at how much each sector contributed to overall spending growth. By industry, the biggest contributions came from spending on Accommodation & Food Services (34.3%), Retail

Trade (23.2%), Financial & Insurance Services (17.0%) and Other Services (12.0%). By state, VIC, NSW and QLD contributed around 97% of total customer spending growth in Q1, while WA

detracted 7%. By region, Greater Melbourne and Sydney accounted for 53% of all NAB customer spending growth. Regional

NSW, VIC and QLD added around 42% (see Appendix 1).

Key changes since last report Geographic data has been updated to reflect new 2016 ABS geographical classifications and are therefore NOT

directly comparable to NAB’s Q4 2016 Customer Spending Behaviours report. Industry descriptions have also been updated to reflect ANZSIC 2006 classifications. In order to address these changes, all data presented in this report has been retro-fitted into these new

geographical and industry classifications to ensure that the Q4 2016 data in this report is directly comparable to Q1 2017 data. Any data comparisons made to NAB’s Q4 2016 report would need to be conscious of these changes.

-3.7%

-1.9%

-0.6%

0.7%

0.9%

0.9%

1.0%

1.3%

1.9%

3.6%

4.3%

5.4%

7.5%

7.9%

12.0%

-10% -5% 0% 5% 10% 15%

Transport, Postal and Warehousing

Education and Training

Construction

Professional, Scientific and Technical Services

Information Media and Telecommunications

Retail Trade

Electricity, Gas, Water and Waste Services

Rental, Hiring and Real Estate Services

Health Care and Social Assistance

Wholesale Trade

Administrative and Support Services

Other Services

Accommodation and Food Services

Financial and Insurance Services

Arts and Recreation Services

OVERALL GROWTH IN NAB CUSTOMER SPENDING (Q1 2017, % y/y)

-7.7%

-2.9%

-0.5%

-0.3%

0.1%

0.6%

1.2%

1.4%

2.0%

2.6%

4.4%

5.2%

7.3%

12.0%

17.0%

23.2%

34.3%

-15% -5% 5% 15% 25% 35% 45%



Construction

Agriculture, Forestry and Fishing

Professional, Scientific and Technical Services

Manufacturing

Information Media and Telecommunications

Wholesale Trade


Electricity, Gas, Water and Waste Services




Other Services


Retail Trade


CONTRIBUTION TO GROWTH BY INDUSTRY

Page | 4

NAB CUSTOMER SPENDING BEHAVIOURS - Q1 2017

TAS Growth Q1 y/y Share of State Avg Monthly Spend (Q1) Metro: 6.2% Metro: 55% Metro: $1,845 Regional: 2.5% Regional: 45% Regional: $1,705

WA Growth Q1 y/y Share of State Metro: -2.8% Metro: 77% Regional: 1.0% Regional: 23%

Avg Monthly Spend (Q1) Metro: $1,962 Regional: $2,005

SA Growth Q1 y/y Share of State Metro: 0.0% Metro: 78% Regional: 2.8% Regional: 22%


VIC Growth Q1 y/y Share of State Metro: 2.4% Metro: 76% Regional: 4.1% Regional: 24%


NSW Growth Q1 y/y Share of State Metro: 2.6% Metro: 61% Regional: 4.4% Regional: 39%


QLD Growth Q1 y/y Share of State Metro: 1.0% Metro: 46% Regional: 2.1% Regional: 54%


NT Growth Q1 y/y Share of State Metro: 1.6% Metro: 81% Regional: 3.7% Regional: 19%


AUSTRALIA 2.02%

AUSTRALIA Growth Q1 y/y Metro: 1.6% Regional: 3.2% Share of AUS Metro: 65% Regional: 35% Avg Monthly Spend (Q1) Metro: $1,997 Regional: $1,866

ACT Avg Monthly Spend (Q1) $2,103

Page | 5

NAB CUSTOMER SPENDING BY STATE:

NSW - SYDNEY GREATER METROPOLITAN AREA

GROWTH IN NAB CUSTOMER SPENDING (percentage change Q1 2017 on Q1 2016)

SYDNEY GREATER METROPOLITAN AREA

GROWTH BY SPENDING (%,Y/Y)

*postcodes with lower than a statistically significant number of customers were omitted.

KEY TAKEOUTS

Overall customer spending in the greater Sydney metropolitan area (ABS definition) grew 2.6% y/y in Q1 2017 (4.2% y/y in Q4 2016).

Spending growth was fastest for Accommodation & Food Services (7.7%), Electricity, Gas, Water & Waste Services (6.5%) and Administrative & Support Services (5.7%).

Customer spending fell for Transport, Postal & Warehousing (-4.6%), Construction (-3.8%) and Professional, Scientific & Technical Services (-1.8%).

By individual postcode, spending growth was fastest in Georges Hall (2198) at 18.1%, Tahmoor 2573 (16.4%), Bringelly 2556 (15.5%) and Quakers Hill 2763 (15.0%).

-4.6%

-3.8%

-1.8%

1.3%

2.0%

2.8%

3.4%

4.3%

4.4%

4.6%

4.7%

4.7%

5.7%

6.5%

7.7%

‐10% ‐5% 0% 5% 10%


Construction

Professional, Scientific and TechnicalServices

Retail Trade

Information Media andTelecommunications



Wholesale Trade

Other Services





Electricity, Gas, Water and WasteServices


18.1

%

16.4

%

15.5

%

15.0

%

14.0

%

13.9

%

13.6

%

12.6

%

12.4

%

10.2

%

9.9%

9.8%

9.6%

9.6%

9.5%

9.3%

9.2%

9.1%

9.1%

8.7%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

Geo

rges

Hal

l

Tahm

oor

Brin

gel

ly

Qua

kers

Hill

Kem

ps C

reek

Chip

pend

ale

Gle

nfie

ld

Min

to

Cro

ydon

Par

k

Cant

erbu

ry

Bayv

iew

Dru

mm

oyn

e

Silv

erda

le

Bero

wra

Erm

ingt

on

Turr

amu

rra

Gle

nor

ie

Gym

ea

Will

ou

ghby

St P

eter

s

21982573255627632178200821672566213321932104204727522081211520742157222720682044

Top 20 Postcodes by Spending Growth: Sydney Metro(Q1 2017 spend value on Q1 2016 spend value)

Overall Growth

2.6%

Average Monthly

Spend (Q1) $2,021

Page | 6

NSW - REGIONAL (EX. GREATER METRO AREA) GROWTH IN NAB CUSTOMER SPENDING (percentage change Q1 2017 on Q1 2016)

REGIONAL NSW (EX METRO)



KEY TAKEOUTS

Overall customer spending in regional NSW (ex metro) grew 4.4% y/y in Q1 2107, down from 5.3% y/y in Q4 2016, but was noticeably stronger than in Sydney metro (2.6%).

Spending growth in regional NSW was fastest for Wholesale Trade (13.0%). Accommodation & Food Services (11.8%) and Arts & Recreation Services (11.0%).

Education and Training was the only category to contract (-1.1%). Spending growth for Rental, Hiring & Real Estate Services (1.0%), Transport, Postal & Warehousing (1.3%) and Professional, Scientific & Technical Services (1.4%) was also weak.

By individual postcode, spending was fastest in Koraleigh 2735 (152.0%), Moree Plains 2387 (77.1%), Pallamallawa 2399 (60.5%) and, Wilcannia 2836 (53.6%).

-1.1%

1.0%

1.3%

1.4%

2.3%

2.6%

2.8%

3.4%

5.9%

6.0%

7.9%

9.6%

11.0%

11.8%

13.0%

-5% 0% 5% 10% 15%





Construction


Retail Trade


Other Services






Wholesale Trade

152.

0%

77.1

%

60.5

%

53.5

%

51.4

%

39.6

%

34.2

%

34.2

%

33.6

%

32.3

%

31.9

%

30.3

%

29.1

%

29.1

%

28.4

%

28.2

%

27.8

%

25.0

%

24.8

%

24.6

%

0%

20%

40%

60%

80%

100%

120%

140%

160%

Ko

rale

igh

Mo

ree

Plai

ns

Palla

mal

law

a

Wilc

anni

a

Yeo

val

Curr

abub

ula

New

cast

le W

est

Mu

llale

y

Gu

larg

ambo

ne

Del

egat

e

Mo

ula

mei

n

Har

den

Jugi

on

g

Ligh

tnin

g R

idg

e

Du

ri

Trun

dle

Wal

get

t

Gw

abeg

ar

Du

ned

oo

War

ners

Bay

27352387239928362868234223022379282826332733258727262834234428752832235628442282

Top 20 Postcodes by Spending Growth: NSW Regional(Q1 2017 spend value on Q1 2016 spend value)

Overall Growth

4.4%

Average Monthly

Spend (Q1) $1,896

Page | 7

VIC - MELBOURNE GREATER METROPOLITAN AREA


MELBOURNE GREATER METROPOLITAN AREA GROWTH BY SPENDING (%,Y/Y)


KEY TAKEOUTS

Customer spending in the greater Melbourne metro area (ABS definition) grew 2.4% y/y in Q1 2017, down from 4.1% y/y in Q4 2016.

Spending growth was fastest for Arts & Recreation Services (17.6%), Financial & Insurance Services (9.3%), Accommodation & Food Services (7.3%) and Other Services (7.1%).

Customer spending contracted for Wholesale Trade (-6.4%), Transport, Postal & Warehousing (-5.4%), Electricity, Gas, Water & Waste Services (-3.0%) and Education & Training (-2.3%).

By individual postcode, spending growth was fastest in Red Hill 3937 (21.0%), Bunyip 3815 (17.0%), Abbotsford 3067 (14.8%), Sorrento 3943 (14.7%) and Clayton 3168 (14.5%).

-6.4%

-5.4%

-3.0%

-2.3%

0.6%

1.0%

1.7%

2.0%

3.0%

3.9%

5.0%

7.1%

7.2%

9.3%

17.6%

-15% -10% -5% 0% 5% 10% 15% 20%

Wholesale Trade






Retail Trade


Construction



Other Services




21.0

%

17.0

%

14.8

%

14.7

%

14.5

%

13.3

%

13.0

%

11.3

%

11.3

%

10.5

%

9.9%

9.9%

9.9%

9.2%

8.8%

8.8%

8.8%

8.7%

0%

5%

10%

15%

20%

25%

Red

Hill

Buny

ip

Abb

ots

ford

Sorr

ento

Clay

ton

East

Mel

bou

rne

Bray

bro

ok

Plum

pto

n

Wes

tmea

dow

s

Faw

kner

San

drin

gham

Tyab

b

St A

lban

s

Wo

llert

Do

veto

n

Ham

pto

n

Spri

ngva

le

Alb

ert

Park

3937 3815 3067 3943 3168 3002 3019 3335 3049 3060 3191 3913 3021 3750 3177 3188 3171 3206

Top 20 Postcodes by Spend Growth: Melbourne Metro(Q1 2017 spend value on Q1 2016 spend value)

Overall Growth

2.4% Average Monthly

Spend (Q1) $2,020

Page | 8

VIC - REGIONAL (EX. GREATER METRO AREA) GROWTH IN NAB CUSTOMER SPENDING (percentage change Q1 2017 on Q1 2016)

REGIONAL VIC (EX METRO)



KEY TAKEOUTS

Customer spending in regional VIC (ex metro) grew 4.1% y/y in Q1 2017, down from 4.2% y/y in Q4 2016, and ahead of Melbourne metro (2.4%).

Spending growth was fastest for Financial & Insurance Services (17.0%), Arts & Recreation Services (11.6%), Accommodation & Food Services (11.0%) and Construction (10.1%).

Customer spending on Wholesale Trade fell (-0.6%) and was broadly unchanged for Transport, Postal & Warehousing (0.0%) and Electricity, Gas, Water & Waste Services (0.1%),

By individual postcode, spending growth was fastest in the Mallee region towns of Beulah (106.7%) and Walpeup 3507 (64.4%) and in Goroke 3412 (59.1%), Murrindindi 3778 (47.4%) and Willaura 3379 (46.0%).

-0.6%

0.0%

0.1%

0.6%

1.2%

1.3%

2.6%

3.0%

3.2%

4.2%

8.4%

10.1%

11.0%

11.6%

17.0%

-5% 0% 5% 10% 15% 20%

Wholesale Trade








Retail Trade


Other Services

Construction




106.

7%

64.4

%

59.1

%

47.4

%

46.0

%

41.5

%

34.0

%

30.9

%

27.8

%

27.4

%

26.6

%

26.2

%

25.8

%

25.4

%

23.1

%

22.8

%

22.5

%

22.4

%

21.8

%

21.8

%

0%

20%

40%

60%

80%

100%

120%

Beu

lah

Wal

peu

p

Go

roke

Mu

rrin

din

di

Will

aura

Ker

ang

Rai

nbo

w

Wo

om

elan

g

Mit

iam

o

Min

yip

Beal

iba

Lism

ore

Stua

rt M

ill

Ko

roit

Jep

arit

Talb

ot

Do

nald

Gle

n A

lvie

Cond

ah

Ara

rat

33953507341237783379357934243485357333923475332434773282342333713480397933033378

Top 20 Postcodes by Spending Growth: VIC Regional(Q1 2017 spend value on Q1 2017 spend value)

Overall Growth

4.1%

Average Monthly

Spend (Q1) $1,815

Page | 9

QLD - BRISBANE GREATER METROPOLITAN AREA


BRISBANE GREATER METROPOLITAN AREA



KEY TAKEOUTS

Customer spending in the greater Brisbane metropolitan area (ABS definition) grew 1.0% y/y in Q1 2017, down from 2.1% y/y in Q4 2016.

Spending grew fastest for Financial & Insurance Services (11.6%) and Arts & Recreation Services 11.5%).

Customer spending fell in 7 of 15 spending categories, with the biggest falls in Wholesale Trade (-11.1%), Education & Training (-5.1%), Construction (-4.2%) and Transport, Postal & Warehousing (-4.0%).

By postcode, overall spending growth was fastest in Bardon 4065 (23.7%), Belmont 4153 (20.6%), Riverview (4303 (18.3%) and Toogoolawah 4313 (16.7%).

-11.3%

-5.1%

-4.2%

-4.0%

-0.6%

-0.5%

-0.1%

0.4%

0.7%

3.5%

4.8%

4.9%

6.1%

11.5%

11.6%

-20% -10% 0% 10%

Wholesale Trade


Construction


Retail Trade








Other Services



23.7

%

20.6

%

18.3

%

16.7

%

13.8

%

9.3%

8.5%

8.3%

8.2%

7.1%

7.0%

6.7%

6.6%

6.5%

6.2%

5.9%

5.8%

5.6%

5.5%

5.3%

0%

5%

10%

15%

20%

25%

Bard

on

Belm

ont

Rive

rvie

w

Too

goo

law

ah

Mac

ken

zie

Fore

st H

ill

The

Gap

Kip

pa-R

ing

Coop

ers

Plai

ns

Indo

oro

opi

lly

Bulim

ba

Coor

paro

o

St L

ucia

Low

ood

Laid

ley

Day

boro

Sam

ford

Val

ley

Hem

man

t

Wat

erfo

rd W

est

Roth

wel

l

40654153430343134156434240614021410840684171415140674311434145214520417441334022

Top 20 Postcodes by Spend Growth: Brisbane Metro(Q1 2017 spend value on Q1 2016 spend value)

Overall Growth

1.0%

Average Monthly

Spend (Q1) $1,966

Page | 10

QLD - REGIONAL (EX. GREATER METRO AREA) GROWTH IN NAB CUSTOMER SPENDING (percentage change Q1 2017 on Q1 2016)

REGIONAL QLD (EX METRO)



KEY TAKEOUTS

Customer spending in regional QLD grew 2.1% y/y in Q1 2017, down from 3.4% y/y in Q4 2016, and around double that in Brisbane metro (1.0%).

Spending growth was fastest for Arts & Recreation Services (15.3%), followed by Electricity, Gas, Water & Waste Services (8.7%), Administrative & Support Services (6.9%) and Accommodation & Food Services (6.7%).

NAB customer spending growth was weakest for Professional, Scientific & Technical Services (-3.2%), Transport, Postal & Warehousing (-2.0%) and Education & Training (-1.7%) and Construction (-1.4%).

By postcode, spending growth was fastest in Western Downs 4424 (59.2%), Toowoomba 3644 (56.9%) and Theodore 4719 (56.3%).

-3.2%

-2.0%

-1.7%

-1.4%

-1.3%

-0.1%

0.2%

1.1%

3.7%

4.8%

6.5%

6.7%

6.9%

8.7%

15.3%

-10% 0% 10% 20%




Construction




Retail Trade

Other Services

Wholesale Trade






59.2

%

56.9

%

56.3

%

33.9

%

30.7

%

29.6

%

24.4

%

21.0

%

18.8

%

18.2

%

18.1

%

17.8

%

17.8

%

17.7

%

17.5

%

17.3

%

17.2

%

17.1

%

16.3

%

16.2

%

0%

10%

20%

30%

40%

50%

60%

70%

Wes

tern

Do

wn

s

Toow

oo

mba

Theo

dore

Yang

an

Clif

ton

Rat

hdo

wne

y

Cond

amin

e

Mar

lbo

roug

h

Cro

ws

Nes

t

Du

arin

ga

Kilk

ivan

Go

om

eri

Coor

an

Isis

ford

Dal

veen

Ara

mac

Jond

arya

n

Tam

bo

Pro

ston

Sout

h Jo

hnst

one

44244364471943714361428744164705435547124600460145694731437447264403447846134859

Top 20 Postcodes by Spending Growth: QLD Regional(Q1 2017 spend value on Q1 2017 spend value)

Overall Growth

2.1%

Average Monthly

Spend (Q1) $1,872

Page | 11

SA - ADELAIDE GREATER METROPOLITAN AREA


ADELAIDE GREATER METROPOLITAN AREA



KEY TAKEOUTS

Customer spending growth in the greater Adelaide metropolitan area (ABS definition) was flat in Q1 2017 (3.8% y/y in Q4 2016).

Spending growth was fastest for Arts & Recreation (10.7%), Accommodation & Food Services (7.7%) and Construction (7.4%).

Spending contracted in 8 of 15 spending categories, led by Wholesale Trade (-10.1%), Electricity, Gas, Water & Waste Services (-6.8%) and Rental, Hiring & Real Estate Services (-5.9%).

By postcode, overall customer spending growth was fastest in Parafield Gardens 5107 (13.1%), Stirling 5152 (10.4%), Westlakes 5021 (9.1%), Rosewater 5013 (8.6%) and Novar Gardens 5040 (8.5%).

-10.1%

-6.8%

-5.9%

-4.7%

-4.0%

-3.7%

-2.6%

-1.8%

0.0%

0.3%

1.8%

2.2%

7.4%

7.7%

10.7%

-20% -10% 0% 10% 20%

Wholesale Trade







Other Services


Retail Trade



Construction



13.1

%

10.4

%

9.1%

8.6%

8.5%

8.1%

7.9%

7.6%

7.2%

6.3%

6.3%

6.0%

5.4%

5.2%

5.1%

5.0%

4.8%

4.8%

4.7%

4.5%

0%

2%

4%

6%

8%

10%

12%

14%

Para

fiel

d G

arde

ns

Stir

ling

Wes

t La

kes

Rose

wat

er

No

var

Gar

dens

Mcl

aren

Val

e

Kilb

urn

Mac

cles

fiel

d

Myr

tle

Bank

Nai

rne

Payn

eham

Sem

aph

ore

Par

k

Ald

gat

e

Wal

kerv

ille

Wes

t La

kes

Sho

re

Wes

t Cr

oyd

on

Pros

pect

Larg

s Ba

y

Fulh

am G

arde

ns

Wo

odv

ille

Wes

t

51075152502150135040517150845153506452525070501951545081502050085082501650245011

Top 20 Postcodes by Spend Growth: Adelaide Metro(Q1 2017 spend value on Q1 2016 spend value)

Overall Growth

0.0%

Average Monthly

Spend (Q1) $1,909

Page | 12

SA - REGIONAL (EX. GREATER METRO AREA) GROWTH IN NAB CUSTOMER SPENDING (percentage change Q1 2017 on Q1 2016)

REGIONAL SA (EX METRO)



KEY TAKEOUTS

Customer spending in regional SA (ex metro) grew 2.8% y/y in Q1 2017, down from 3.7% y/y in Q4 2016.

Spending growth was fastest for Arts & Recreation (20.3%), Administrative & Support Services (15.3%), Wholesale Trade (10.9%) and Accommodation & Food Services (10.0%).

Customer spending in regional SA was weakest for Rental, Hiring & real Estate Services (-16.8%), followed by Other Services (-6.6%), Electricity, Gas, Water & Waste Services (-6.0%) and Construction (-5.2%).

By postcode, growth was fastest in Coober Pedy 5723 (31.8%), Spalding 5454 (31.2%), Whyalla Jenkins 5609 (27.3%), Booleroo Centre 5842 (27.0%) and Coonawarra 5263 (26.5%).

-16.8%

-6.6%

-6.0%

-5.2%

-2.3%

-1.7%

1.7%

2.8%

5.7%

9.5%

9.5%

10.0%

10.9%

15.3%

20.3%

-20% -10% 0% 10% 20% 30%


Other Services


Construction




Retail Trade





Wholesale Trade



31.8

%

31.2

%

27.3

%

27.0

%

26.5

%

25.7

%

25.0

%

23.3

%

22.8

%

21.2

%

20.9

%

17.3

%

16.0

%

14.5

%

14.3

%

14.3

%

13.8

%

13.3

%

13.2

%

13.1

%

0%

5%

10%

15%

20%

25%

30%

35%

Coo

ber

Ped

y

Spal

ding

Why

alla

Jen

kins

Boo

lero

o C

entr

e

Coo

naw

arra

Mai

tlan

d

Min

lato

n

Bord

erto

wn

Cum

min

s

Sto

ckpo

rt

Sadd

lew

ort

h

Jam

esto

wn

Port

Wak

efie

ld

Luci

ndal

e

The

Coo

ron

g

Gla

dsto

ne

Men

ing

ie

Port

Ger

mei

n

Wat

erva

le

Ow

en

57235454560954825263557355755268563154105413549155505272526154735264549554525460

Top 20 Postcodes by Spending Growth: SA Regional(Q1 2017 spend value on Q1 2017 spend value)

Overall Growth

2.8%

Average Monthly

Spend (Q1) $1,711

Page | 13

WA - PERTH GREATER METROPOLITAN AREA


PERTH GREATER METROPOLITAN AREA



KEY TAKEOUTS

The post-mining slump impact on spending remains evident in WA.

Spending in the greater Perth metropolitan area (ABS definition) fell -2.8% y/y in Q1 2017 (flat in Q4 2016) and weakest of all cities.

Spending grew for Arts & Recreation Services (10.3%), Financial & Insurance Services (7.6%), Other Services (7.3%), Wholesale Trade (5.4%) and Accommodation & Food Services (3.9%).

Spending contracted in all other categories, with the biggest falls in Construction (-12.3%), Education & Training (-10.9%) and Transport, Postal & Warehousing (-8.6%).

By postcode, growth was fastest in Darlington 6070 (8.9%), Nedlands 6009 (6.1%) and Mosman Park 6012 (4.6%). All other 18 postcodes in the top 20 grew less than 4%.

-12.3%

-10.9%

-8.6%

-5.2%

-4.4%

-3.8%

-2.6%

-1.5%

-1.2%

-0.6%

3.9%

5.4%

7.3%

7.6%

10.3%

‐20% ‐15% ‐10% ‐5% 0% 5% 10% 15%

Construction



Retail Trade








Wholesale Trade

Other Services



8.9%

6.1%

4.6%

3.6%

2.9%

2.9%

2.6%

2.2%

2.1%

2.0%

1.9%

1.9%

1.9%

1.8%

1.6%

1.6%

1.2%

0.7%

0.7%

0.5%

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

10%

Dar

lingt

on

Ned

lan

ds

Mo

sman

Par

k

Sou

th P

erth

Beck

enh

am

Dun

crai

g

Yanc

hep

City

Bea

ch

No

rth

Per

th

Sto

nevi

lle

Tho

rnlie

Kel

msc

ott

Two

Ro

cks

Clar

emon

t

Sub

iaco

Hill

arys

Sorr

ento

Wem

ble

y

Mo

unt

Law

ley

Bays

wat

er

60706009601261516107602360356015600660816108611160376010600860256020601460506053

Top 20 Postcodes by Spend Growth: Perth Metro(Q1 2017 spend value on Q1 2016 spend value)

Overall Growth -2.8%

Average Monthly

Spend (Q1) $1,962

Page | 14

WA - REGIONAL (EX. GREATER METRO AREA) GROWTH IN NAB CUSTOMER SPENDING (percentage change Q1 2017 on Q1 2016)

REGIONAL WA (EX METRO)



KEY TAKEOUTS

Customer spending in regional WA (ex metro) grew 1.0% in Q1 2017, down from 1.4% in Q4 2016.

Spending grew in only 6 of 15 categories - Wholesale Trade (32.5%), Arts & Recreation (12.4%), Financial & Insurance Services (5.9%), Administrative & Support Services (4.1%) and Rental, Hiring & Real Estate Services (2.5%).

Spending fell in all other categories, led by Construction (-4.9%), Education & Training (-3.7%) and Transport, Postal & Warehousing (-2.7%).

By postcode, spending growth was fastest in Dampier 6713 (52.0%), Meckering 6405 (45.1%), Dalwallinu 6609 (44.5%), Popanyinning 6309 (39.1%), Moora 6510 (34.6%), Bakers Hill 6562 (34.5%) and Kellerberrin 6410 (34.1%).

-4.9%

-3.7%

-2.7%

-1.4%

-1.3%

-0.7%

-0.5%

-0.4%

-0.2%

2.5%

4.1%

4.5%

5.9%

12.4%

32.5%

-15% -5% 5% 15% 25% 35%

Construction




Other Services



Retail Trade







Wholesale Trade

52.0

%

45.1

%

44.5

%

39.1

%

34.6

%

34.5

%

34.1

%

30.9

%

29.2

%

28.9

%

28.3

%

28.2

%

24.8

%

23.5

%

21.8

%

21.7

%

20.9

%

20.1

%

17.5

%

17.4

%

0%

10%

20%

30%

40%

50%

60%

Dam

pie

r

Mec

keri

ng

Dal

wal

linu

Popa

nyin

nin

g

Mo

ora

Bake

rs H

ill

Kel

lerb

erri

n

Mo

raw

a

Kul

in

Brem

er B

ay

Wo

oda

nill

ing

Pict

on

Wya

lkat

chem

Corr

igin

Qu

aira

din

g

Do

wer

in

Hyd

en

Wal

pol

e

Cund

erdi

n

Gno

wan

geru

p

67136405660963096510656264106623636563386316622964856375638364616359639864076335

Top 20 Postcodes by Spending Growth: WA Regional(Q1 2017 spend value on Q1 2017 spend value)

Overall Growth

1.0%

Average Monthly

Spend (Q1) $2,005

Page | 15

TASMANIA GROWTH IN NAB CUSTOMER SPENDING (percentage change Q1 2017 on Q1 2016)

TASMANIA - STATE



KEY TAKEOUTS

Customer spending in Hobart metro grew 6.2% y/y in Q1 2017 (4.9% y/y in Q4 2016), and by 2.5% y/y in regional TAS (2.4% y/y in Q4 2016).

TAS was the only state where customer spending growth accelerated - and in both metro and regional areas

Overall spending growth in TAS (metro & regional) was fastest for Arts and Recreation Services (18.9%) and Professional, Scientific & Technical Services (18.9%).

Spending growth was weakest for Wholesale Trade (-9.4%) and Rental, Hiring & Real Estate Services (-7.4%).

By postcode, spending growth was fastest by some margin in both Penguin 7316 (44.3%) and Carrick 7291 (44.1%), followed by Richmond 7025 (25.7%), Currie 7256 (23.9%) and Karoola 7267 (20.8%).

-9.4%

-7.4%

-1.8%

-1.3%

0.7%

0.8%

1.9%

3.8%

5.9%

6.3%

8.6%

9.9%

10.5%

18.6%

18.9%

-15% -5% 5% 15% 25%

Wholesale Trade







Retail Trade

Other Services




Construction



44.3

%

44.1

%

25.7

%

23.9

%

20.8

%

18.6

%

16.5

%

16.2

%

14.6

%

13.6

%

0%

10%

20%

30%

40%

50%

Peng

uin

Carr

ick

Rich

mo

nd

Curr

ie

Karo

ola

Mid

dlet

on

Crem

orne

Cygn

et

Dun

alle

y

Sout

h A

rm

7316 7291 7025 7256 7267 7163 7024 7112 7177 7022

Top 10 Postcodes by Spend Growth: TAS(Q1 2017 spend value on Q1 2016 spend value)

Growth Metro: 6.2%

Regional: 2.5%

Average Monthly

Spend (Q1) Metro: $1,845

Regional: $1,705

Page | 16

ACT GROWTH IN NAB CUSTOMER SPENDING (percentage change Q1 2017 on Q1 2016)

ACT


*postcode level details shown instead of LGAs as ACT does not have separate LGAs. Hall, located within the ACT shares the 2618 postcode with nearby Wallaroo NSW, thus is partially represented outside ACT boundary in the map.


KEY TAKEOUTS

Customer spending in the ACT grew by 5.2% in Q1 2017 (5.5% in Q4 2016).

Spending growth was dominated by Financial & Insurance Services (16.7%), Other Services (13.2%), Administrative & Support Services (13.1%) and Accommodation & Food Services (10.0%).

Overall, customer spending growth was weakest for Electricity, Gas, Water & Waste Services (-10.8%), followed by Wholesale Trade (-5.0%), Education & Training (-2.0%) and Transport, Postal& Warehousing (-1.9%).

By postcode, spending growth was fastest in Hall 2618 (25.8% and Yarralumla 2600 (18.9%).

-10.8%

-5.0%

-2.0%

-1.9%

0.7%

2.9%

3.3%

6.3%

6.4%

6.9%

8.3%

10.0%

13.1%

13.2%

16.7%

-15% -10% -5% 0% 5% 10% 15% 20%


Wholesale Trade




Construction

Retail Trade







Other Services


35

.8%

18

.9%

7.4

%

7.0

%

6.8

%

6.7

%

6.2

%

5.1

%

5.0

%

4.9

%

0%

5%

10%

15%

20%

25%

30%

35%

40%

Hal

l

Yar

ralu

mla

Wes

ton

Maw

son

Qu

ean

bey

an

Har

riso

n

Wat

son

Cal

wel

l

Bel

con

nen

Kin

gst

on

2618 2600 2611 2607 2620 2914 2602 2905 2617 2604

Top 10 Postcodes by Spend Growth: ACT(Q1 2017 spend value on Q1 2016 spend value)

Overall Growth

5.2%

Average Monthly

Spend (Q1) $2,103

Page | 17

NORTHERN TERRITORY GROWTH IN NAB CUSTOMER SPENDING (percentage change Q1 2017 on Q1 2016)

NORTHERN TERRITORY

GROWTH BY SPENDING (%, Y/Y)


KEY TAKEOUTS

Customer spending in Darwin metro grew 1.6% y/y in Q1 2017 (2.8% y/y in Q4 2016), and by 3.7% y/y in regional NT (3.9% y/y in Q4 2016).

Customer spending in the NT was led by Wholesale Trade (61.0%), followed by Professional, Scientific & Technical Services (13.7%) and Financial & Insurance Services (13.4%).

Modest or flat growth was reported in most other categories, except Education & Training (-18.3%), Construction (-13.6%), Arts & Recreation Services (-6.3%), Transport, Postal & Warehousing (-6.0%) and Electricity, Gas, Water & Waste Services (-5.0%).

By postcode, spending growth was fastest in West Arnhem 886 (27.4%) and Central Desert 872 (16.8%).

-18.3%

-13.6%

-6.3%

-6.0%

-5.0%

0.0%

0.9%

1.4%

4.1%

6.0%

8.0%

8.5%

13.4%

13.7%

61.0%

-30%-20%-10% 0% 10%20%30%40%50%60%70%


Construction






Retail Trade




Other Services



Wholesale Trade

27.4

%

16.8

%

6.2%

6.0%

4.2%

3.8%

3.8%

3.1%

2.9%

2.9%

0%

5%

10%

15%

20%

25%

30%

Wes

t A

rnh

em

Cent

ral D

eser

t

Kath

erin

e

Batc

helo

r

Nig

htcl

iff

Uni

ncor

pora

ted

Nt

Stua

rt P

ark

Lean

yer

Mat

aran

ka

Dar

win

Riv

er

886 872 850 845 810 885 820 812 852 841

Top 10 Postcodes by Spend Growth: NT(Q1 2017 spend value on Q1 2016 spend value)

Overall Growth

Metro: 1.6% Regional: 3.7%

Average Monthly Spend (Q1)

Metro: $1,900 Regional: $1,832

Page | 18

APPENDIX 1

By state, VIC, NSW and QLD contributed around 97% of all growth in NAB customer spending in Q1 2017. WA detracted around 7% from total growth. There were modest contributions from ACT (3.2%), TAS (2.6%), SA (1.8%) and the NT (0.3%).

By region, greater Melbourne and Sydney accounted for 53% of total NAB customer spending growth in Q1. Regional NSW, VIC and QLD contributed 42%. All other areas made modest contributions, except greater Perth, which detracted -7.8% from total spending growth.

-6.6%

0.3%

1.8%

2.6%

3.2%

17.2%

38.7%

42.7%

-20% -10% 0% 10% 20% 30% 40% 50%

WA

NT

SA

TAS

ACT

QLD

NSW

VIC

CONTRIBUTION TO GROWTH BY STATE

-7.8%

0.1%

0.2%

0.4%

0.5%

0.7%

1.2%

2.1%

3.1%

6.0%

11.3%

11.5%

19.7%

22.5%

30.6%

-15% -5% 5% 15% 25% 35%

Greater Perth

Greater Darwin

Rest of NT

Rest of TAS

Greater Adelaide

Rest of WA

Rest of SA

Greater Hobart

Australian Capital Territory

Greater Brisbane

Rest of QLD

Rest of VIC

Rest of NSW

Greater Sydney

Greater Melbourne

CONTRIBUTION TO GROWTH BY REGION

Page | 19

APPENDIX 2

TOP 30 FASTEST GROWING AUSTRALIAN METROPOLITAN LGA’S

TOP 5 FASTEST GROWING METROPOLITAN LGA’S BY STATE SYDNEY % Y/Y MELBOURNE % Y/Y

Willoughby 5.6 Brimbank 5.0Wollondilly 5.2 Banyule 4.9Ku-ring-gai 5.1 Melton 4.8Hunters Hill 4.4 Hume 4.6Campbelltown 4.2 Whittlesea 4.5 BRISBANE % Y/Y ADELAIDE % Y/Y

Somerset 6.1 Walkerville 5.2Lockyer Valley 3,4 Prospect 4.0Ipswich 2.7 Adelaide Hills 3.7Moreton Bay 1.4 Salisbury 3.0Brisbane 0.9 Mount Barker 2.6 PERTH % Y/Y HOBART % Y/Y

Mosman Park 4.6 Brighton 10.9Nedlands 4.6 Derwent Valley 8.1Subiaco 2.4 Hobart 6.9Claremont 1.8 Kingborough 6.5Cambridge 0.7 Glenorchy 6.0 CANBERRA % Y/Y DARWIN % Y/Y

Unincorporated ACT* 4.8 Darwin 3.3 Litchfield 0.8* The ACT does not have separate LGAs. Palmerston -2.3

10.9%

8.1%

6.9%

6.5%

6.1%

6.0%

5.6%

5.4%

5.2%

5.2%

5.1%

5.0%

4.9%

4.8%

4.8%

4.6%

4.6%

4.6%

4.5%

4.4%

4.3%

4.2%

4.2%

4.1%

4.1%

4.1%

4.0%

3.9%

3.9%

3.8%

0%

2%

4%

6%

8%

10%

12%

14%

Brighton

Derwen

t Valley

Hobart

Kingborough

Somerset

Glenorchy

Willoughby

Clarence

Wollondilly

Walkerville

Ku‐ring‐gai

Brimbank

Banyule

Melton

Unincorporated ACT

Mosm

an Park

Hume

Ned

lands

Whittlesea

Hunters Hill

Bayside

Cam

pbelltown

Lane Cove

Liverpool

Sutherland Shire

Canterbury‐Bankstown

Prospect

Randwick

Blacktown

Canada Bay

TAS TAS TAS TASQLDTASNSWTASNSW SA NSWVIC VIC VIC ACTWA VIC WA VICNSWVICNSWNSWNSWNSWNSW SA NSWNSWNSW

Data refers to LGAs with populations of 750 NAB customers or more

Page | 20

TOP 30 FASTEST GROWING AUSTRALIAN REGIONAL LGA’S

TOP 5 FASTEST GROWING REGIONAL LGA’S BY STATE NSW % Y/Y VIC % Y/Y

Walgett 28.7 Yarriambiack 21.0

Inverell 19.9 Gannawarra 20.0

Lachlan 17.8 Ararat 13.5

Liverpool Plains 13.8 Northern Grampians 13.1

Moree Plains 13.5 Hindmarsh 11.3

QLD % Y/Y SA % Y/Y

Murweh 9.7 Northern Areas 10.6

Balonne 8.9 Port Pirie City & Districts 7.4

Hinchinbrook 8.0 The Coorong 7.0

Banana 6.9 Naracoorte and Lucindale 5.6

Goondiwindi 6.7 Victor Harbor 5.0

WA % Y/Y TAS % Y/Y

Northampton 7.7 Central Coast 12.6

Northam 7.6 Huon Valley 7.0

Karratha 6.1 Launceston 3.3

Irwin 5.4 Burnie 0.3

Greater Geraldton 4.5 Meander Valley -0.2

NT % Y/Y TAS % Y/Y

Alice Springs 3.3

28.7%

21.0%

20.0%

19.9%

17.8%

13.8%

13.5%

13.5%

13.4%

13.1%

12.6%

12.3%

11.3%

10.7%

10.6%

10.3%

10.2%

10.0%

10.0%

9.7%

9.7%

9.2%

8.9%

8.7%

8.5%

8.5%

8.3%

8.2%

8.2%

8.2%

0%

5%

10%

15%

20%

25%

30%

35%

Walgett

Yarriambiack

Gan

naw

arra

Inverell

Lachlan

Liverpool Plains

Moree Plains

Ararat

Narrabri

Northern Grampians

Cen

tral Coast

Murray River

Hindmarsh

Loddon

Northern Areas

Mansfield

West Wim

mera

Hilltops

Glen Innes Severn

Berrigan

Murw

eh

Edward River

Balonne

Yass Valley

Pyrenees

Bellingen

Southern Grampians

Central Goldfields

Gunned

ah

Musw

ellbrook

NSWVIC VICNSWNSWNSWNSWVICNSWVIC TASNSWVIC VIC SA VIC VICNSWNSWNSWQLDNSWQLDNSWVICNSWVIC VICNSWNSW

Data refers to LGAs with populations of 750 NAB customers or more

Page | 21

APPENDIX 3 NOTES ON NAB’S CUSTOMER SPENDING ESTIMATES Customer spending represents consumption-based spending. Customer spending does not include spending on government services, tax payments, direct to public

manufacturers, mortgage and other credit facility repayments. Customer spending is based on where the customer lives - which may or may not be where the actual spending

activity occurs. Customers without an Australian residential address are excluded. Spending includes both online and offline transactions. Transaction data may include EFTPOS, Credit Card, BPAY, Bank Transfers, Direct Debits and Paypal services where

available. Spending on Health & Community Services excludes spending at HICAPS terminals. Geographic areas have been defined using the ABS Local Government Area (LGA) and Statistical areas in the form

of both Greater Capital City Statistical Area and Statistical Area 4 definitions. All geographic data are now defined by 2016 ABS geographic standards from the 2016 census. Where lower tier geographic areas may be assigned to multiple higher tier areas, the spend value is apportioned

using ABS weights. However for definitions (e.g. Whether an LGA lays within GCCSA or not, if more than 50% of the LGA lays within a GCCSA it will be defined as part of the GCCSA).

Some postcodes may correspond to several different locality names. Where this is the case, only one locality name will be shown.

Year-on-year spending change represents non-seasonally adjusted change compared to the same quarter in the previous year.

Cut-offs have been applied to remove small area data which may be statistically volatile and may bias estimates of spending. Even with this treatment, regional areas may have greater spending volatility than metro areas. This cut-off does not apply to maps for aesthetic reasons.

Spending may be biased due increased take-up in payment methods such as the use of near field communication terminals/online applications that are growing in preference to cash, particularly in hospitality related sectors.

More details about this measure of customer spending are available upon request.

Page | 22

CONTACT THE AUTHORS Alan Oster Group Chief Economist [email protected] +613 8634 2927 Dean Pearson Head of Behavioural & Industry Economics [email protected] +613 8634 2331 Robert De Iure Senior Economist - Behavioural & Industry Economics [email protected] +613 8634 4611 Brien McDonald Senior Economist - Behavioural & Industry Economics [email protected] +613 8634 3837 Steven Wu Economist - Behavioural & Industry Economics [email protected] +613 9208 2929

Important Notice This document has been prepared by National Australia Bank Limited ABN 12 004 044 937 AFSL 230686 ("NAB"). Any advice contained in this document has been prepared without taking into account your objectives, financial situation or needs. Before acting on any advice in this document, NAB recommends that you consider whether the advice is appropriate for your circumstances. NAB recommends that you obtain and consider the relevant Product Disclosure Statement or other disclosure document, before making any decision about a product including whether to acquire or to continue to hold it.

Please click here to view our disclaimer and terms of use.

nab customer spending behaviours...based on nab’s transaction data (including bpay), customer...

Documents