ANNIE MYERS213 Bright Morning Lane

P.O. Box 191Fountain Inn, S.C. 29644

Phone: 864-520-4236 Email: Annie.Myers1@gmail.comSummary:Highly motivated, creative Credentialed Epic Training Specialist with a talent for gracefully facilitating, developing and simplifying procedures.  Over 12 years of classroom training experience including 1 years of healthcare training as Epic Credentialed trainer in ADT/Prelude ; familiar with cadence, orders, and some clindoc. 4 months experience as Epic Information IT Analyst and TDR Program Coordinator.

Professional Experience

HcTech - Spartanburg Regional Hospital System March 2016 - PresentTDR 1 Expert Ambulatory - Epic Analyst IT –Spartanburg, SCTDR 2 Expert Ambulatory Assist with coordination and tasks in support of the Epic Technical Dress Rehearsal (TDR) Prepare maps/zones for TDRMap workstation/printer configurationMaintain hardware list and net changes from original workstation/printer configurationAssist with creating test scripts for TDRAssist with assigning staff and logistics/schedule for TDRCompile and follow-up on issues during TDRWorkstation and printer configuration/adds/removals within EpicGo Live Support

TDR 3 - Inpatient – Epic Analyst IT /Program Manager Coordinator – Spartanburg, SCOverseeing and coordinating the day to day running of projects by assisting project manager in daily duties to include: managing teams for EPIC hardware deployment, validation of peripheral hardware and testing, and Business Continuity Access implementation; serving as liaison between the applications and technical teams, ability to provide hands-on technical assistance as needed

Optimum Healthcare IT – GHS October 2015 – February 2016Credential Epic ADT – Trainer -Greenville, SCTeach instructor led courses on the functionally of Epic. Administered Epic end-user training; plan, teach, monitor, and evaluate the Epic end-users. While working with the rest of the training staff to ensure a successful education program.

Epic Command Center / Helpdesk- Go Live Provided at the elbow and call center support during go-live; as tier 2 help desk support.

The Law office of Morgan and Pottinger (now Fenton and McGravey)Asset Investigator – Greenville, SC April 2014 – September 2015Locate debtor’s place of employmentIssue wage garnishmentSkip tracing for leads

Asset Investigator

Layoff due to the military and DOD contractors downsize / returned home from deployment

ITT Exelis - TAC-SWACAA August 2012 – June 2013Technical Recruiter -Mahboula, KuwaitSource candidate resumes for Human resource and Security PositionsSubmit candidate for security and medical processingRespond to candidate emails and phone callsProcess new hire information through Brass Rings and SharePointNHIP systemSubmit employment offers Review background and Employment Verification checks through SterlingAssist hiring managers in Afghanistan, Kuwait, Iraq, and Qatar through Brass RingsMobilization tracker Secret clearance

ITT Exelis –LOGCAP IV May 2012 to August 2012Acting Benefit Coordinator – Greenville, SCBenefits orientation for new hiresAssist in administering health plans including enrollments, and changes Verify new hire dependent documents Domestic partnership coverageProcess termination coverageAssist employee applying for STD/LTD claims and FMLA paperworkMLOA processProcess monthly insurance premiums

ITT Exelis – LOGCAP IV December 2011 to August 2012 Recruiter – Greenville, SCSource candidate resumes for Human resource and Security PositionsSubmit candidate for security and medical processingRespond to candidate emails and phone callsProcess new hire information through Brass Rings and SharePointNHIP systemSubmit employment offers Review background checks when necessaryAssist hiring managers in Afghanistan through Brass Rings

Aerotek – ITT Mission System August 2011 to December 2011Source Recruiter - Greenville, SCBrass Rings SystemShare Point SystemConducting resume reviewsResponding to candidate emails and phone callsProcessing new hire folder for recruiting manager

CAPITAL MANAGEMENT SERVICES, L.P. June 2006 to July 2011Recruiter/Training Manager - Greenville, SCConduct and schedule interview, administer testing procedures for all qualified candidates.Create and process rejection letters for phone screened and interviewed candidates

Administer state, local, and federal background checksAdminister Fair Debt Collection Practice Act, State Laws, and testingCapital One, Resurgent Capital Services, and Discover certificationTrain new hire on the AS/400 Castel dialer systemAssisted with Open enrollment of Medical, Dental, and short term DisabilityAssisted with I-9 forms, Bank Secrecy, and Security Awareness policies

CAPITAL MANAGEMENT SERVICES, L.P. May 2005 to June 2006Collector - Greenville, SCCollect on charged off unsecured credit card debtSkip trace delinquent credit recipientsProcess check by phone and credit card paymentsMeet all necessary goals and quota set by the companyObtain consumer credit counseling informationOperate the AS/400 system

EDUCATION:Greenville Technical College Certificate in Consumers, 1999Academy of Etiquette and Protocol Certified Etiquette Instructor, 2002Strayer University -Major AA Degree Marketing, June 2013HGCD School of Ministry BA Degree Biblical Studies, December 2014HGCD School of Ministry MA Degree Christian Education, June 2017