my salary guide2011 2012

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RECRUITMENT | OUTSOURCING | CONSULTING

A TOOL FOR WORKFORCE PLANNING

Employment Outlook and

Salary Guide 2011/12

MALAYSIA


7/27/2019 My Salary Guide2011 2012


CONTENTS4 Executive Overview

6 Key Findings

8 Banking and Finance

12 Call Centre

13 Function Support

15 Human Resources

16 Logistics & Warehousing

17 Sales & Marketing

19 Information Technology

23 Engineering & Technical

26 General and Specialist

Recruitment Services

7/27/2019 My Salary Guide2011 2012


Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce

solutions. Kelly® offers a comprehensive array of outsourcing and consulting services

as well as world-class staffing on a temporary, contract and permanent basis. Serving

clients around the globe, Kelly provides employment to more than 530,000 employees

annually. Revenue in 2010 was $5 billion.

Kelly has been at the forefront of the recruitment industry for over 60 years and has set

the industry benchmark with our innovative recruitment and retention strategies. We

pride ourselves in delivering a high level of customer service and providing the right

talent in accordance with our clients’ requirements. All our candidates undergo

a stringent screening process to ensure they are the best possible fit

for the job.

For more than 27 years in Malaysia, and with offices across the regions, Kelly has

in-depth experience working with Malaysia’s leading companies and delivering the best

talent available.

kellyservices.com.my

All rights reserved. No part of this book may be reproduced or transmitted in any form without the written permission from Kelly ServicesMalaysia. The information contained in the Kelly Employment Outlook and Salary Guide is intended for educational purposes only. KellyServices Malaysia takes no responsibility for any liabilities that emerge based on the information contained in this guide.

7/27/2019 My Salary Guide2011 2012


We are pleased to present the Kelly Malaysia Employment Outlook and Salary Guide 2011/12, a comprehensive reference tool on the salary

trends, job titles and employment outlook across industries.

The aim of this ‘Employment Outlook and Salary Guide’ is to provide an insight to the latest salary ranges for various positions across industries

in Malaysia through a compilation of salaries and job titles. The salary ranges are indicative of actual transactions between employers and

employees and represent a reflection of the marketplace. The compiled findings are presented in an easy to read format for your reference.

The Malaysian economy registered a growth rate of 4.6 per cent in the first quarter of 2011. The expansion in domestic demand was

supported by higher private sector spending with the Services sector recording a steady growth path by posting 5.9 per cent in this quarter.

Wholesale and Retail, Communication, Transport, Logistics and the Hospitality sub-sectors remained optimistic. In addition, the Finance and

Insurance sub-sector showed favorable momentum (6.8 per cent) mainly attributed by higher loans and insurance premium.

Following the positive economic growth of 4.6 per cent in the first quarter of 2011, employment prospects have improved with stronger

labour demand in various sectors of the economy, in line with the steady pace of growth of the Malaysian economy. Public sector capital

investment was channeled mainly into the transportation, education and industrial sectors. MSC Malaysia is estimated to provide 50,000 total

jobs and RM 5.5bil investments by 2015 with cloud-based computing services set to become the next engine of growth. The government

is embarking on an innovative digital economy framework that will culminate in the development of a Digital Malaysia Masterplan. By

promoting the growth of Internet penetration and social ICT use, creating integrated and interconnected development in every sector, it is

expected that by year 2020, broadband penetration will extend to cover the whole country which will generate about 3.3 million high-income

jobs.

Gross Foreign Direct Investment (FDI) amounting to RM7.8 billion were channeled mainly into manufacturing, services and mining sectors.

This provided favorable labour market conditions and continuous demand for talent in the Information Technology, Engineering, Healthcare,

Digital and Telecommunications, Outsourcing, Education, Call Centre and Islamic Banking and Finance sectors.

Whilst, we hope this ‘Employment Outlook and Salary Guide 2011/2012’ will serve as a handy reference tool for you, we are always on hand

to assist you with current data and also support you in developing recruiting strategies and programs to suit your specific needs.

We trust you find this ‘Malaysia Employment Outlook and Salary Guide 2011/2012’ from Kelly Services resourceful to your business.

Melissa Norman

Managing Director, Singapore and Malaysia

A copy of this guide will be available on our website in July 2011. Visit us at: kellyservices.com.my

Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude other bonuses, allowances andEmployer EPF contributions.

4 EMPLOYMENT OUTLOOK AND SALARY GUIDE 2011/2012

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EMPLOYMENT OUTLOOK AND SALARY GUIDE 2011/2012 5

RECRUITMENT.

OUTSOURCING.

CONSULTING.

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The ‘Employment Outlook and Salary Guide 2011/2012’ was

initiated to provide our customers with a benchmark of salary ranges

practiced across various industries and positions within Malaysia.

An overview of the employment market is incorporated to providea more detailed insight into the job opportunities across industries.

The information was tabulated during the 4th quarter of 2010 till the

beginning of the 2nd quarter of 2011.

Asia is in a middle of a big growth cycle and the world is starting

to recognize that Asia is where that growth is. With the Economic

Transformation Programme (ETP) reaching a new milestone with a

total RM170.28bil in investment recorded since its launch in October

2010, it is expected to provide the thrust for Malaysia to achieve a

high-income economy by 2020. On a cumulative basis, the ETP has

to date recorded RM220.15bil in gross national income (GNI) and

created 362,396 new jobs. It will form the impetus for the variousindustry and sub-sectors.

Employers are now focusing on employing graduates armed with

knowledge of the profession and competency, who are critical

thinkers and problem solvers with good communication skills within

the sales and marketing functions. Most organizations offer these

fresh graduates lower basic salary and higher performance based

tiered incentives and commission.

Malaysia is viewed as an exemplary nance market hub and has

achieved the status of being recognized as the centre for Islamic

nance in South East Asia. About 30 new banking franchises have

been created and these include locally incorporated foreign banks,

investment banks, Islamic banks and international Islamic banks. This

has intensied the demand for talent.

Expansion in the banking sector is also via the ‘e-equation’ of mobile

and online banking. Providing digital age offerings will redene

customer engagement and relationship management for the banking

industry. This has increased the demand for top line and bottom line

talent pool. There is a huge demand for talent experienced in Islamic

banking offerings and a noticeable increase in management trainee

programs targeting fresh graduates. The war for talent is unrelenting

and will continue for the banking sector. Salary increases of 12%

for mid to senior managerial roles requiring 7 - 10 years industryexperience will continue as competition for talent intensies. The

demand for talent is on the rise for areas such as wealth management,

Islamic nance and investment advisory services. Job creation in the

nance and business services sector accounted for 15,900 jobs.

Malaysia’s Call Centre industry continues to go from strength to

strength and there are over 600 centres. In 2010, a 20 – 25 percent

growth is expected, compared to 17 per cent in 2009, with a market

size of US$27.52 million (RM94 million) and Malaysia’s contact centre

total number of seats is expected to reach 32,470. Call Centers that

are providing outsourcing services on behalf of other organizations

indicated the key type of services they provide are customer service,technical support, sales calls (order taking and tracking), and

complaint resolution.

STAFFING OPPORTUNITIES

Talent with a genuine ability to build long-term, successful,

professional relationships with clients, in addition to selling a productor service are in great demand to keep the business moving forward.

Organizations look for professionals who possess relevant and

transferable skills. As products and services continually evolve and

become targeted to individual customer needs, it is driving higher

demand for Sales and Marketing professionals, especially those at

the mid and senior levels, with the relevant base of technical skills

and knowledge to manage the Brand experience and ensure that

their Brands are market leaders. Mid and senior level talent with a

track record and high performers are in great demand, recording a

15% - 20% increase in salary with attractive commission packages.

With the growth momentum arising from the Service industry, there is

an increase in the hiring of capable and well rounded personnel who

can handle reception, administration and accounting responsibilities.

Administrative, procurement, legal and secretarial workforce who

can handle diverse portfolios and play an active role towards the

company’s growth are in continuous demand.

Demand for customer service people is growing rapidly as employers

move from unproductive old style ofce jobs to the new multi-service

roles. Customer service jobs now equate to people providing valuable

commercial services across a whole industry spectrum. Malaysia with

its pool of multilingual workforce have helped maintained Malaysia’s

foothold in the call centre industry. On average, 85% of agents are

multilingual with English, Cantonese, Mandarin and Hindi as the

most commonly spoken languages. Telemarketers are provided not

just with training but with benets such as allowances for uency

in languages other than English and Bahasa Malaysia. There is a

growing demand for candidates who can speak Korean, Japanese

and Bahasa Indonesia.

Malaysia continues to be seen as an attractive logistics hub with the

strategic developments and growth supported by the outsourcing

industry. In a bid to increase cost efciency, companies continue to

outsource their logistics and supply chain functions. Salary in this

industry has however remained steady as companies work towards

managing cost efciencies with the increase in petrol prices.

SKILLS AND SPECIALIZATION IN DEMAND

The battle for skilled talents in Malaysia continues unabated. This

shortage of skilled workforce is attributed to the exodus of talented,

professional Malaysians to work and reside overseas, in economically

more advanced countries with attractive pull factors such as higher

income, wider exposure and opportunities, better quality of life

and education for their family. Technical and vocational schools are

currently producing declining number of graduates and quality of

graduates is inadequate. The mismatch of skills set of graduating

students and the rising need to produce employable graduates inprinciple does act as a drag on development and economic growth.

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The government is aiming to increase the number of skilled workforce

in the country to at least 40 per cent - targeting 14.5 million workforce

within a period of 10 years. Cooperation between the government

and the private sector will help it achieve the target as more than300,000 skilled workforce needs to be produced annually through

public and private higher learning institutions, polytechnics as well as

public and private training centres.

The Information Communication Technology (ICT) sector will

become the cornerstone for Malaysia’s journey towards achieving a

fully developed high-income economy by 2020 and is expected to

contribute 10.2% to the nation’s gross domestic product by 2015.

In Malaysia, there are over 200 local companies specically focused

in the area of animation, post-production, e-learning, mobile and

creative content and more than 1,900 ICT companies operating

within the MSC Malaysia area, ranging from Internet-based businesssolutions and services providers to software application and services

providers. These companies are offering the services of more than

7,000 skilled and experienced professionals. Technology is one of

the few bright spots in the economy, with jobs growing at double the

rate of job growth over all other sectors.

With the rise in ‘cloud’ technology, there will also be an increasing

demand for ICT professionals with skills in networking, security and

creative multimedia within the next three (3) years. Other stafng

trends include rich Internet applications (an aftermath of Web 2.0)

and mobile development arising from smart phones impact into the

markets. A noticeable increase of 15% - 20% in salary for talent with5 – 8 years relevant IT experience has been steering the employment

market within the Information Technology industry due to the

shortage of highly skilled workforce within this industry.

Within the engineering and technical industry, there appears to

be a noticeable increase of about 15% in salary compared to last

year due to the shortage of talent. Contract stafng has seen an

increase in demand with the implementation of various development

projects, in line with the expected growth of the property and

construction industry between 3.5% - 4% until 2015. With several

strategic developments for long term national growth in place, these

developments are some of the several attractive elements to further

strengthen Malaysia’s global attractiveness in pulling in international

investors and businesses.

HUMAN RESOURCES STRATEGIES

Consider how drastically the world of work has changed over the last

30 years.

1980s: it was about working better – reengineering

1990s: it was about working cheaper – outsourcing

2000s: it was about working elsewhere – offshoring

2010s : it is about working anywhere - mobility

As talent mobility is rampant in the globalize platform, companies

need to increase their focus and investment on how they manage

people through change which includes redening employees’

roles in the organization, training and development, and employeeengagement. This will provide the push model to accelerate Malaysia

in producing a highly skilled workforce and ultimately to achieve its

objective of becoming a high income economy.

To capitalize on the growing cachet of the technology industry,

tertiary and higher education nationwide have started to revamp

their curriculum to emphasize the breath of careers that use computer

science as diverse as nance and linguistic and the practical results

of engineering.

HR practitioners experienced in a full spectrum of HR capabilities

are continually in demand. Managerial roles with a minimum

requirement of 5 – 8 years of HR experience saw an average increase

of 12% in salary. A further observation has been the emphasis

placed on employer branding and how organizations engage

and develop talent, to elevate their organizations as employers of

choice. There has been a demand for experienced and certied

HR trainers as organizations focus on building their staff strength to

meet future company growth plans. Implementations of training and

development programs to coach and train employees, mentoring

programs to motivate and meet career progression plans and

succession planning have increased the demands and challenges

within the HR fraternity.

With a continuous debate on extending the retirement age in

Malaysia, there are also concerns that the new model of aging –

of being vigorous and engaged and doing for others – denies the

reality of aging. The biggest challenge is to build an infrastructure

to support the ageing workforce and this means that government,

employers, nonprot groups and others need to work together. The

focus is to create more exible job situations where older people

could work and still be paid well – although less than a full salary

– but work fewer hours and pursue other goals as well. This means

that organizations need to incorporate and implement retirement

options long before their older workforce leave their jobs. Such

implementations and change need to be implemented profession

by profession and based on skill set. With the scarcity of talent and

a multigenerational workforce, melting the two distinct generations

between the Generation Y and Baby Boomers with mentoring and

coaching programs is beginning to evolve in many organizations as

they build their teams for future growth and ensure a continuous

talent pool.

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BANKING

Relationship Manager Degree/

Professional/Masters

8 yrs Participate actively in the marketing of islamic banking products

and services to existing and new clients. Draw up credit facilityproposals and maintain existing loan accounts.

8000 11000

Business IntelligenceManager

Degree/Masters

8 yrs Ensure a standardized process for reporting is set in place andongoing reports are provided to management through set periods.Responsible of ensuring quality data and analysis from the IslamicBanking perspective is provided so management ensures properdecision making.

8000 13000

Investment Analyst Degree/Professional

5-10 yrs Detailed analysis and reporting on potential governmentalinvestment. Research areas including share prices and governmentlinked companies’ abilities to pay back their debts. Review offeasibility studies including projected financials and preparation ofinvestment recommendation reports.

8000 15000

Product Development Head Degree/Masters

5-10 yrs Developing products and programs for Islamic Banking andresponsibility to make appropriate recommendations and obtainrequired management approvals.

8000 20000

Head of Syariah Compliance Degree/Masters

5-10 yrs To provide Syariah advisory assistance as first point of referenceto other divisions and other related parties in structuring bankingand finance products and ensuring its concepts, features anddocumentations are compliant with the Syariah rulings.

8000 20000

Head Credit Risk Degree 8 yrs Perform credit evaluation and provide recommendation to CreditCommittee. Recommend appropriate structuring to mitigateinherent risks. Develop and maintain corporate credit risk policiesand guidelines. Develop and maintain appropriate credit portfolio.

8000 15000

Head Sales Degree/PostGraduateDiploma/ProfessionalDegree/Master'sDegree

8 yrs Execute and implement sales plan strategies to effectively be ableto do charge cards acquisition. Plan effective sales executions andrecommend alternative measures to address changing marketenvironment on charge cards.

8000 15000

Head Merchant Degree/PostGraduateDiploma/ProfessionalDegree/Master'sDegree

10 yrs Responsible to drive merchant business and merchant sales.Terminal management, IT support and product support. Handlingof external sales channels.

8000 15000

Senior Manager - Compliance Degree 5 yrs Supervisory role to ensure Bank's compliance with relevantregulatory authorities. Provide in-house advice to operating units onregulatory, reputational and ethical matters. Develop compliancepolicies and procedures and ensure that new/amended policies.

7000 10000

Branch Manager Degree 5-6 yrs Responsible for the operational activities of branch. Ensurecompliance of company's policies, procedures and standard andother regulatory requirements in all operational activities. Plan andexecute for business growth and development.

6000 8000

Compliance Manager Degree 4-5 yrs Custodian of the standard of compliance, internal control and riskmanagement . Take lead and implement reviews and correctiveactions. Key liaison with necessary regulators and internal parties oncompliance and risk management.

5000 7000

Risk Management Manager Degree 4-7 yrs Identify key risks and mitigating factors of potential investments,develop and implement risk-assessment models andmethodologies, produce reports and presentations that outlinefindings, explain risk positions, and recommend changes.

5000 9000

Occupation Title QualificationExperience

(years)Job Description

Min.Salary(in local

currency)

Max.Salary(in local

currency)

HOT JOB

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Min.Salary(in local

currency)

Max.Salary(in local

currency)

Fund Accountant Manager Degree 3-7 yrs To manage a Fund Accounting team who handles the financialreporting requirement for different portfolios of alternativeinvestment fund structures, ensuring the efficient delivery of highquality financial reports. Also to focus on client relationship.

5000 8000

Relationship Manager Degree 3-5 yrs Sales and investment for high net worth clients. Cross sell productsand enhance customer relationships.

4000 7000

Compliance Officer Degree 4-5 yrs Custodian of regulatory compliance requirements and bank policy& formulate necessary guidance. Review and ensure adequacyof product transparency and disclosure and compliance withlocal regulatory requirements. Implement necessary internalcommunication on regulatory related requirements & reporting.

4000 6000

Assistant Branch Manager Degree 1-3 yrs Assist in overseeing the daily branch activities & supervision of allstaff.

3500 5000

Credit ManagerDegree 1-3 yrs Manage team of credit supervisors. Monitor application procedures,

policies & standards. 3300 3800

Treasury Officer Degree 4-5 yrs Process booking and validation of trades. Prepare and updatereports for management. Handle reconciliation and ensuresettlements are timely and accurate.

3000 5000

Corporate RecoveryExecutive

Degree 4-5 yrs To execute strategies for collection of non performing loans.To formulate and promote appropriate settlement proposals,negotiate acceptance and manage execution to meet collectiontargets.

3000 4500

Credit Analyst Degree 4-5 yrs Cash flow, papers, industry research, evaluate risk, submit tomanagement and marketing for approval and presentation toclients.

3000 4000

Internal Auditor Degree 2-3 yrs To conduct internal audit function for headquarters and branches.Liaise with necessary management and develop reports and actionplan.

2500 3500

Personal Financial Consultant Degree 1-2 yrs Promote and market wealth management or consumer productssales. Actively participate in campaigns and roadshows to createproduct awareness and solicit new business.

2200 3000

Sales Officer / Executive Diploma/Degree

0-1 yrs Source new leads and develop new business for consumerproducts.

1700 2200

Credit & Loans Officer Diploma/

Degree

1-3 yrs Evaluate and process applications. Investigate credit risk. Promote

bank products and services.

1600 2200

Management Trainee Diploma/Degree

1-3 yrs Management training. Learn daily operations of branch. Performoperations, credit, collection & loan activities.

1200 3000

Bank Clerk SPM/STPM 0-1 yrs Data Entry, Filing and support duties for department. 1100 1300

Bank Teller SPM/STPM 1-3yrs Answering customer enquiries. Open new accounts. Receivedeposits & pay out withdrawals. Update customers' details. Recordtransactions. Balance cash.

950 1200

Loans Clerk SPM/STPM 1-3 yrs Support loans department with routine administrative tasks. Filing.Typing.

900 1000

HOT JOB

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HOT JOB

FINANCE

Finance Manager Degree 8-10 yrs Prepare financial reports, i.e. income, expenses, capital usage

& cash-flow. Preparation of strategic plans, budgets & financialforecasts. Develop accounting and management policies &procedures.

8000 12000

Finance and AdministrativeManager

Degree/PostGraduateDiploma/ProfessionalDegree

5 yrs Handle full specs of Finance. Manage the administration and HRmatter. Report to GM and/or to Finance Director. Provide reportsperiodically.

7000 10000

Internal Audit Manager Degree 5 yrs Ensure the Internal Audit function fulfils its objectives and effectivelyassists the Management. Appraise the efficiency and effectivenessof operational processes and controls. Develop audit frameworks,control tools and processes. Promote risk management.

7000 10000

Finance Manager -Investment

Degree 5-7 yrs Provide investment advisory services to clients while in linewith client's expectations and requirements. Research on otherinvestment schemes.

7000 10500

Accountant (senior) Diploma/Degree/ACCA/CIMA/MACPA/CPA

6-7 yrs In charge of general accounting that involves preparation ofstatistical data & financial reports concerning profits, cash &inventory. Analyse, report & give advice on the financial dealings oforganizations/individuals. Advise on associated record-keeping &compliance requirements.

7000 12000

Audit Senior Degree/ProfessionalCertificate

4-5 yrs Involved in audit process and audit planning. Ensure compliancewith statutory reporting. Good knowledge of computerisedaccounting and auditing record keeping systems.

5000 8000

Accountant Degree/ProfessionalCertificate

2-3 yrs In charge of general accounting that involves preparation ofstatistical data & financial reports concerning profits, cash &inventory. Analyse, report & give advice on the financial dealings oforganizations/individuals. Advise on associated record-keeping &compliance requirements.

5000 7000

Claims Manager Diploma/Degree

4-5 yrs Handle escalated claims to assess. Liaise with necessary parties forinvestigation. Supervisory duties.

4500 7000

Credit Control Manager Diploma/Degree

4-6 yrs Determine credit worthiness of clients. Formulate credit andcollection policy. Negotiate with past due accounts. Takeappropriate action against delinquent accounts. Supervisory duties.

4000 6000

Accounts Payable Manager Degree 3-4 yrs Ensure timely payments of vendor invoices, expense vouchers &maintain accurate records & control reports. Manage a staff ofadministrators/clerks.

4000 5000

Cost Accountant Diploma/Degree/ACCA/CIMA/MACPA/CPA

3-4 yrs Responsible for analysing and reporting on all materials/partsof operations and inventory. Monthly closing and reconciliation.Participate in budget and forecast. Provide costing reviews andanalysis.

3500 6000

Financial Analyst Degree 3-4 yrs Conduct financial analysis, projects & statistical studies. 3500 6000



Min.Salary(in local

currency)

Max.Salary(in local

currency)

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HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)

Finance Supervisor LCCI Higher/Diploma/ProfessionalCertificate

2-4 yrs Supervise & delegate work to a team of clerical staff. Assist in theanalysis of financial statements & year-end closing/audits.

3000 4500

Team Leader - Accounts Diploma/Degree

3-4 yrs Supervise and monitor team of Accounts Specialist. Checktransactions and handle escalations. Provide and prepare monthlyreports on service levels and KPI achievement.

3000 4500

Auditor Degree/ProfessionalCertificate

2-3 yrs Ensure authenticity & accuracy of financial statements, especiallyassets & liabilities. Analyse samples of work done & conductprocedural interviews.

2500 5000

Accounts Executive LCCIIntermediate/Diploma/Professional

Certificate

1-3 yrs Perform full set of accounts under supervision of Accountant.Maintain records of company transactions according to standardprocedures/forms. Prepare statements for management budgetsand cash flow forecast and tax returns.

2500 4000

Underwriting Officer Diploma/Degree

1-3 yrs Underwrite life and health insurance products and investment linkproducts. Determine risk and liaise with necessary parties to assistcompany to form sound decisions.

2500 3500

Accounts Specialist (AP/AR) Diploma/Degree

1-2 yrs Record & compile summaries of organization’s financial transactionsfor management purposes. Handle partial set of accounts.

2200 3500

Fund Accounting Exec Diploma/Degree

0-2 yrs Conduct and prepare periodic and ad hoc valuations of customersportfolio, compliant with necessary standards. Ensure compliancewith investment management agreements, mandates andregulatory guidelines.

2200 3000

Accounts Supervisor LCCI Higher/Diploma/ProfessionalCertificate

2-4 yrs Supervise & delegate work to clerical staff. Assist in the analysis offinancial statements & year-end closing/audits. 2200 4000

Credit Control Officer Diploma/Degree

2-4 yrs Contact customers. Send follow-up inquiries. Negotiate with pastdue accounts for debt recovery.

2200 3000

Claims Officer Diploma/Degree

1-3 yrs Handle processing of claims to assess and approve within limit.Ensure service levels are met.

2000 2800

Payroll Clerk SPM/LCCI 1-2 yrs Calculate, prepare & distribute payroll, take into account overtime& deductions such as tax, EPF, SOCSO, insurance payments, etc.

2000 2800

Audit Asst Diploma/Degree 0-1 yrs Assist in administration process of audit. Liaise with clientson schedule and arrangements. Prepare reminder letters andconfirmations. Compile reports for review.

2000 2500

Accounts Assistant/AccountsClerk/Assistant

SPM/Certificate/Diploma

1-2 yrs Record & compile summaries of organization's financial transactionsfor management purposes. Handle partial set of accounts.

1500 2000

Credit Control Clerk Diploma/Degree

1-2 yrs Handle administration of Accounts Receivables. Data entry. Preparedocumentation of loans & accounts that have amounts owing &forward reports for legal action.

1500 2200


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HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)

Call Centre Manager Diploma/Degree

4-5 yrs Implement service strategies. Oversee daily operations as well asmarketing, sales & IT. Ensure service levels are met. Plan workflow &structure. Solve escalated complaints. Motivate & lead teams. Workwith HR to assist in recruiting, staff appraisals & training. Goodproject management skills.

7000 10000

Operations Manager Diploma/Degree

4 - 5 yrs Oversee a certain type of service/division. Report to Call CentreManager. Handle internal inquiries & divisional operations.

6000 10000

Senior Client AccountManager

Diploma/Degree

5-7 yrs Execute strategies and initiatives on behalf of client. Understanddeliverables and liaise with client continuously on outcomes.Monitor project/program effectiveness and performance. Negotiateand manage client expectations and conduct business reviews.

6000 8000

Client Account Manager Diploma/Degree

3 - 4 yrs Execute strategies and initiatives on behalf of client. Understanddeliverables and liaise with client continuously on outcomes.Monitor project/program effectiveness and performance. Negotiateand manage client expectations and conduct business reviews.

3500 5000

Quality Assurance TeamLeader

SPM/Diploma/Degree

2-5 yrs Conduct call monitoring to assess and provide feedback. Identifyand recommend training and improvement areas to Training andOperations. Hold briefing and communication sessions to updateand remind on service levels and standards.

3500 5000

Trainer Diploma/Degree

2-3 yrs Work with HR & Call Centre Manager to provide training. Trainon systems, procedures & product knowledge. Facilitate & plantraining schedules.

3500 4500

Call Centre Supervisor SPM/Diploma/Degree

4-5 yrs Lead team leaders. Build relationships with clients. Resolvecustomer issues. Work with team members to hit targets & maintainservice levels.

3000 5000

Team Leader SPM/Diploma/Degree

3-4 yrs Oversee team of junior & senior officers. Handle HR issues:discipline & counseling. Shift scheduling.

3000 5000

Help Desk Agents Diploma/Degree

2-5 yrs Assist customers in IT related matters through telephone, IT remotedesktop (1st Level). 3000 4500

Workforce ManagementAnalyst

Diploma/Degree

2-3 yrs Prepares scheduling and rostering support based on servicelevel requirement. Provides call volume forecasts, staffing levelrequirements, call pattern reports and analysis to management.

3000 4500

Protection Service Agent Diploma/Degree

1-3 yrs Investigate fraud transactions, analyze transactions done bycustomers.

2800 3500

Quality Assurance Executive Diploma/Degree

2-3 yrs Conduct call monitoring to assess and provide feedback. Identifyand recommend training and improvement areas to Training andOperations. Hold briefing and communication sessions to updateand remind on service levels and standards.

2500 4000

Senior CustomerService Officer

SPM/Diploma/Degree

2-3 yrs Oversee small team of officers. Supervise & assist in training.Handle customer enquiries.

2500 3500

Customer Service Officer SPM/Diploma/Degree

1-2 yrs Handle all inbound calls. Answer customer enquiries. Resolvecustomer issues. Promote new & old products.

1800 2500

Billing Officer/Assistant Diploma/Degree

1-2 yrs Validate reports against billing data and liaise with necessary partiesto request and follow-up on all relevant information to supportcorrect, timely and complete billing. Reconcile billing data toensure accurate and complete invoicing.

1800 2000

Inbound Agents SPM/Diploma/Degree

0-3 yrs Telemarketing products. 1600 2200

Outbound Agent SPM/Diploma/Degree

2-3 yrs Sell products/services via telephone. Market intelligence.Commission basis.

1600 2200

Credit Collectors SPM/Diploma/Degree

1-3 yrs Debt Collection through telephone. 1600 2200

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HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)

Finance and Admin Manager(senior)

Diploma/Degree/ ACCA

8-10 yrs Handle full spectrum of finance and accounting. Manage dailyaccounting duties. Prepare and ensure timely submission offinancial reports. Update and maintain database. Responsible forstationery, claims and administrative support work.

8000 10000

Purchasing Manager Degree Manage and lead the procurement functions and activities withinoperational and financial budgetary constraints. Establish policiesand procedures, manage departmental budgets, set direction anddevelop training programs. Responsible for negotiation strategies.

7000 9000

Personal Assistant to CEO Diploma/Degree

8-10 yrs Serve top management. Perform secretarial duties and managemeetings, writing of minutes and prepares reports. Organize timeand schedules and arrangement of functions to be attended.

6000 8000

Office Manager Diploma Min 6 yrs Ensure operations run smoothly. Vendor management, basicprocurement of office supplies, general HR duties, reconciliations,report preparations and general administration.

5000 6500

Executive Secretary /Personal Assistant

PSC Certificate/Diploma

3-5 yrs Serve top management. Perform clerical, secretarial andstenographic duties. Screen telephone calls and personal callers.

4000 7000

Safety Officer Licensed SafetyOfficer

4-7 yrs Lead and coordinate safety activities of the company, to adviseand update management on government policies, affairs andrequirement. Ensure compliance to regulatory requirement.

3500 5000

Administrator Diploma/Degree

3-5 yrs Contribute to the smooth and efficient operations of the office byundertaking all of the day-to-day office administration functions.Support teams and provide basic support roles to secretaries.

2600 4000

Procurement Executive Degree 3-5 yrs Compile and compare suppliers and vendors in terms of quality andpricing to identify best possible option. 2600 5000

Purchasing Executive Degree 4-7 yrs Prepare monthly production plan and material requirement plan.Source, negotiate and purchase raw material and consumable.

2500 5000

Litigation Paralegal Degree 1-2 yrs Draft and prepare court documentation, liase with client/externalparties, draft bills and general management report.

2500 4000

Finance and Admin Executive Diploma/Degree/ ACCA

2-4 yrs Handle full spectrum of finance and accounting. Manage dailyaccounting duties. Prepare and ensure timely submission offinancial reports. Update and maintain database. Responsible forstationery, claims and administrative support work.

2500 4500

Document Controller Diploma/Degree

2-5 yrs To establish and maintain system for electronic copies of paperdocuments and file originals, being careful to maintain an organizedsystem for locating documents at a later time and to adhere tosecurity and confidentiality guidelines.

2500 4500

Secretary PSC/Diploma 2-3 yrs Schedule appointments. Give information to callers. Take dictation.Relieve officials of clerical work and minor administrative duties.

2500 4000

Service Specialist Diploma/Degree

1-3 yrs Writing reports analyzing the customer service provided,developing feedback on customer service and complaintsprocedures, policies and standards for organization or department,handling customer complaints or any major incidents, such as asecurity issue or a customer being taken ill.

2200 3500


7/27/2019 My Salary Guide2011 2012



HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)

Project Administrator Diploma/Degree

1-3 yrs To be responsible for coordinating activities and resources insupport of projects that impact multiple departments, systems, or

work-flows. To be working very closely with project manager.

2200 3500

Event Coordinator Diploma/Degree

1-3 yrs Facilitates the securing of appropriate venues and on-sitearrangements for programs, events, meetings, and competitionsincluding site inspections and negotiation of contracts, works incoordination with the Marketing Department on marketing events.

2200 3500

Administrative Executive Diploma/Degree

2-3 yrs Overseeing admin department. 2200 3000

Junior Secretary PSC 1-2 yrs Report to Secretary or Admin Manager. Perform simple secretarialduties.

2000 2800

Order Processing Assistant SPM/Diploma 1-2 yrs Track and process orders. Speak to customers if required. Filing and

other administrative duties.

1800 2200

Customer Service Executive Diploma/Degree

1-2 yrs Handle incoming calls (orders, inquiries, complaints) and direct callsfor further problem resolution. Handle larger clients or more difficultissues.

1800 2500

Administrative Assistant SPM/CorporateAdmin Cert.

1-2 yrs Typing, filing, sort out and distribute incoming mail. Answertelephone enquiries. Undertake other duties relating to officesupport. Simple correspondence memos.

1500 2000

Front Desk Assistant SPM 1-2 yrs Receive customers, attend to phone calls. Handling front office andadministrative duties.

1500 2200

Personal Driver SPM 2-3 yrs Transport personnel/visitors. Run errands. Holds valid driverslicense. 1200 1800

Data Entry Assistant SPM 1-2 yrs Enter data from source documents into computer. Compile, sortand verify accuracy of data to be entered. Compare data enteredwith source document. Verify accuracy of data entered.

1200 1400

Despatch SPM 1-2 yrs Pick up and deliver packages or documents. Run errands. Providegeneral assistance to office staff.

900 1300

7/27/2019 My Salary Guide2011 2012


HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)

HR Director Degree/Professional

Degree/Master'sDegree

10 yrs &above

Responsible for full spectrum of HR and administration functionsand operations. Handle manpower strategic planning and change

management, employee engagement program, talent acquisitionand performance appraisals.

15000 28000

Senior HR Manager Degree/ProfessionalDegree/Master'sDegree

8 -10 yrs Responsible for full spectrum of HR and administration functionsand operations. Handle manpower strategic planning and overallrecruitment process and performance appraisals.

10000 18000

HR Manager Degree 6-8 yrs Responsible for full spectrum of HR and administration functionsand operations. Handle manpower planning and overall recruitmentprocess and performance appraisals.

8000 12000

Talent Acquisition Manager HigherDiploma/

Degree

6-8 yrs Responsible for sourcing and job matching of candidates. Handlesoverall recruitment, on-boarding processes and manpower

planning. Conducts interviews, selection and hiring procedures.

7000 10000

Compensation andBenefits Manager

Diploma/Degree

6-8 yrs Align organization's practises to current market trends andpractices. Ensure compliance with local employment lawsand regulations. Research on possible/current compensationand benefits policies. responsible for implementation andadministration of compensation and benefits programs. Handle andmanage educational aspects to inform employees on policies.

7000 10000

HR Manager Diploma/Degree

3-4 yrs Design, plan & implement HR policies & procedures. In chargeof recruitment, salary & staff benefits. Performance evaluation.Determine & enforce government regulations. Supervise team ofHR executives.

5000 8000

Recruitment Manager Diploma/Degree

3-4 yrs Conduct recruitment. Handle benefits, performance evaluation,supervise team of HR assistants.

5000 8000

Recruitment Specialist Diploma/Degree

2-3 yrs Responsible for the recruitment and selection process. Liaise withDepartment Managers to identify and recruit the right people.

3000 5000

Compensation andBenefits Specialist

Diploma/Degree

2-3 yrs Align organization's practises to current market trends andpractices. Ensure compliance with local employment laws andregulations. Research on possible/current compensation andbenefits policies. Implement and administer compensation andbenefits programs. Educate employees on policies.

2500 4000

HR Generalist Degree in HRor equivalent.

2-3 yrs Perform full spectrum of HR tasks. 2500 4000

HR Officer/ Executive Diploma/Degree

2-3 yrs Conduct recruitment & employment of staff. Handle benefits &compensation.

2500 3500

Training Specialist Diploma/Degree

2-3 yrs Conduct company training programmes. Knowledge of commonlyused concepts, practices & procedures.

2500 3500

Recruitment Executive Diploma/Degree

2 yrs Conduct recruitment & employment of staff. 2200 4000

Payroll Specialist A' Levels/Diploma

2-3 yrs Reconcile payroll related journal entries and reports. Ensure timelyand accurate processing of payroll. Prepare payslips and liasie withexternal payroll vendors.

2000 3000

Payroll Assistant Certificate/Diploma

1-2 yrs Calculate payroll manually and using software package. Trackpersonnel records, AL & ML.

1400 2000

HR Assistant SPM/Diploma 1-2 yrs General HR admin duties. Maintenance of leave/medical records.Co-ordinate interviews.

1300 1900


7/27/2019 My Salary Guide2011 2012


HOT JOB

Warehouse Manager (Senior) Diploma/Degree

8-10 years Manage the entire warehouse activities. 7000 10000

Purchasing Manager Diploma Manage and lead the procurement functions and activities withinoperational and financial budgetary constraints. Establish policiesand procedures, manage departmental budgets, set directionand develop training programs. Responsible for negotiationstrategies, alternative sourcing plans and managing supplierperformance. Establish and maintain 9001:2000 Quality Standardand documentation, improvement plans and participate in audit ofQAS.

7000 9000

Senior Buyer Diploma/Degree

8 - 10 years Purchase of materials. Fully responsible for sales, margins andinventory control. Complies all product related information.Manage and laisie with external vendors.

6500 9000

Warehouse Manager Diploma/Degree

4-5 yrs Manage all warehouse activities. 4500 7000

Assistant DistributionManager

Degree 4-5 yrs Manage ordering & distribution of goods. Ensure timely deliveriesto maximize sales.

3800 5500

Warehouse Supervisor Degree 3-5 yrs Supervise a team of staff to carry out warehousing operations tosupport the operations of Air Import & Air Export department.

3000 5000

Operations Executive Diploma/Degree

2-3 yrs Co-ordinate shipping operations & ensure proper documentation.Plan cargo schedules.

2500 4000

Buyer Diploma/Degree

2-3 yrs Purchase of materials. Responsible for sales, margins and inventorycontrol. Complies all product related information. Manage andlaisie with external vendors.

2500 4000

Warehouse Executive Diploma 2-3 yrs Coordinate warehouse duties and ensure operations are wellmanaged.

2200 3500

Logistic Coordinator Diploma /Degree

3-5 yrs Place order with source units/factories. Despatch planning.Shipment Sales Value Forecasts and actual arrival.Process invoicing to distributors. Arrival timelines and shippingdocumentation followup. Manage logistics conversion costs.Co-ordinate co packing requirements and monitor output. Monitorreturns and warehouse stock write off.

2200 3500

Shipping Supervisor Diploma/Degree

4-5 yrs Organize receiving, storing & sending out of goods to suppliers.Manage office operations & staff. Ensure quantity & quality ofgoods are checked.

2200 4000

Stock Controller STPM/SPM 2-3 yrs Place order and inventory management, follow up orders withsupply chain group, monitoring of stock, media control list for storeactivities, system maintenance.

1800 2300

Forklift Driver SPM 2-4 yrs Drives forklift. Loads or unloads and stacks materials onto or offpallets or lifting device. Maintenance of forklift equipment. Holdsvalid drivers license.

1400 1800

Delivery Assistant SPM 1-2 yrs Deliver goods over short distance. Writes customer order andinstructions. Records sales or delivery information on daily sales ordelivery record. Issues or obtains customer signature on receipt forpickup or delivery.

1300 1800

Shipping Assistant SPM/Certificate 1-3 yrs Assemble orders & prepare goods for shipment. Completeshipping reports/documentation.

1200 1800

Storekeeper SPM 1-2 yrs Receives and issues goods. Verifies quantities, condition and typesof items received against purchase orders/delivery notes. Maintainsrecords, updates stock cards and prepares periodic stock returns.Routine checks on missing or damaged goods. Makes requisition,maintains stock levels and participate in annual stock take.

1100 1800

Warehouse/Store Assistant PMR/SPM 1-3 yrs Basic warehouse operations. Receive, unpack, heck & store goods.Fill requisitions & orders.

800 1500

Packer SPM 1-2 yrs Put merchandise on shelves. Stack and pack goods. Clean and tidyup goods in warehouse.

800 1200



Min.Salary(in local

currency)

Max.Salary(in local

currency)


7/27/2019 My Salary Guide2011 2012



HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)

Head of Sales & Marketing HigherDiploma/Degree/Masters

10 yrs andabove

Plan marketing and sales activities to meet business objectivesand promote sales. Organize marketing functions & advertisingcampaigns. Involve in product launches & initiatives to promoteproducts and services and source new business opportunities.

15000 20000

Sales Director HigherDiploma/Degree

10 yrs andabove

Prepare strategic sales plans, manage team executions to meetbusiness objective. Manage market demand on products andservices to meet client's needs. Penetrate new business lines andcustomers and manage a team of sales people.

12000 20000

Business DevelopmentDirector

Diploma,Advanced/ Higher /GraduateDiploma,Degree, PostGraduateDiploma,Professional

Degree

8 - 10 yrs Source new business opportunities and maintain customer basefor all projects and product sales for the divisions and team overallresults.

10000 16000

Corporate CommunicationsDirector

Degree/Masters

8-10 yrs Plan internal and external communications to promote awarenesson corporate direction. Liaise with PR agency and media channelson communication plans and act as intermediary on corporate affairmatters.

9000 15000

Head of ChannelManagement

Degree/PostGraduateDiploma/ProfessionalDegree

8yrs Plan product marketing including managing the product lifecycle,gathering and prioritizing products and customer requirements anddefining the product visions. Generate reseller program. Performproducts demonstrations and channel training.

8000 10000

Sales Manager HigherDiploma/Degree

8 yrs Execute and manage sales plans, executions to meet businessobjective. Manage market demand on products and services tomeet client's needs.

7000 10000

Brand Manager HigherDiploma/Degree

5-8 yrs Brand Management duties. Manages day-to-day progress ofproduct marketing planning, advertising and execution. Conductsmarket research, competitor analysis and tracks market trends inthe industry. Formulate and execute strategies to achieve brandperformance, sales revenue and positioning in the market.

7000 10000

Marketing CommunicationManager

HigherDiploma/Degree

5-8 yrs Responsible for effective internal and external communicationsand marketing strategies to make organizational goals andbusiness more transparent, improve timeliness, accessibility, andclarity of organizational information and to strengthen employees’organizational perspective, loyalty, and pride.

7000 10000

Area Sales Manager Degree 5-8 yrs Develop sales strategy for business growth. Oversee multiplegeographical zones to achieve organisations budgets. Leadmanage sales team.

7000 10000

PR Manager Higher

Diploma/Degree

5 - 6 yrs Plan and effect PR initiatives and coordination with media agencies.

Prepare press releases, conferences and manage media enquiriesto promote awareness on products and services as well as maintaincorporate image to the public.

6000 8000

Channel Manager Degree 4-5 yrs Plan product marketing including managing the product lifecycle,gathering and prioritizing products and customer requirements anddefining the product visions. Perform products demonstrations andchannel training.

6000 8000

Business DevelopmentManager

HigherDiploma/Degree

8 yrs Source new business opportunities and maintain customer base forall projects and product sales for the divisions.

6000 9000

Channel Sales Manager Degree/Master 5-7 yrs Plan, formulate, execute business, marketing and sales strategyto meet sales objective. Conduct sales processes, pre-sales,presentations and sales proposals. Explore and develop new

sales channels.

5000 8000

7/27/2019 My Salary Guide2011 2012


HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)

Marketing Manager HigherDiploma/Degree

4-5 yrs Co-ordinate marketing activities. Organize marketing functions& campaigns. Involve in product launches & preparation ofmarketing plan.

5000 8000

Sales Manager Degree 4-5 yrs Plan & manage business strategies. Meet sales targets & quotas.Develop consulting service/product according to market needs.Co-ordinate activities of sales team. Monitor budget achievement.Prepare forecasts.

5000 8000

Advertising Manager HigherDiploma/Degree

4-5 yrs Develop company’s advertising strategy. Liaise with advertisingagencies to create the company’s product/image. Prepare andmanage A&P budget. Develop promotional & sales supportmaterials.

5000 6000

PR Manager Degree 4-5 yrs Plan & develop communication strategies. Promote completeinformation flows within the organization & build positive media &public relations.

5000 6000

Key Account Manager Diploma/Degree

3-5 yrs Handle corporate and major clients. Plan and implement sales andmarketing activities. Obtain market information from customersand channels. Responsible on account receivables on accountsassigned. Presentation.

4000 6000

Brand/Product Manager HigherDiploma/Degree

3-4 yrs Market company’s major brands/products. Determine productpricing. Maintain & direct product’s image in the market.

4000 6000

Senior Sales Executive Diploma/Degree

3-5 yrs Guide junior sales executives. Meet monthly individual sales target.Increase revenue by generating sales from new and existing clients.

3200 4000

Marketing Executive Diploma/Degree

2-4 yrs Marketing of new/existing products/services. Development ofnew products. Liaise with ad agencies & suppliers. Production ofmarketing materials.

2300 2800

Sales Coordinator SPM 2-3 yrs Process sales or purchase orders. Coordinate internally to delivergoods or services. Maintain sales records and filing.

2200 3000

Sales Executive SPM/Diploma/Degree

1-3 yrs Sell products & services. Proposals. Sales pitch. Outdoor sales. 2000 3200

Customer Service Executive Diploma/Degree

2-3 yrs Entertain customer inquiries. Servicing existing customers & theirneeds. Indoor support. Visits to customers’ office.

1800 2700

Marketing Assistant A-Levels/Diploma

1-2 yrs Support marketing department with coordination andadministration duties. Coordinate market research and competitoranalysis.

1800 2500

Sales Executive SPM/Diploma/Degree

2-3 yrs Sell products & services. Proposals. Sales pitch. Outdoor sales. 1700 2800

Market Researcher Diploma/Degree

2-4 yrs Collect & analyze information to assist in marketing. 1300 2000

Sales Co-ordinator SPM 2-3 yrs Co-ordinate client leads & customer sales. Process sales closures. 1300 2000

Merchandiser SPM/Certificate 1-2 yrs Assist sales team in managing stock in outlets assigned. Ensurestocks are displayed neatly in outlets. Participate in promotionactivities.

1000 1800

Promoter/Retail Assistant SPM/Certificate 1-2 yrs Front line, counter sales. Promote products. 900 1500


7/27/2019 My Salary Guide2011 2012



HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)

SAP Team Lead Degree/Master 8-12 yrs To manage, coach and develop the members of the team. 18000 30000

Program Director Degree/Masters/PMP

12-18 yrs Manage teams comprising of project directors, managers, teamleaders and project personnel. Meet service level agreements orproject milestones within budget. Carry P&L responsibilities.

18000 30000

Chief Technical Officers/ChiefInformation Officers

Degree/Masters

12-18 yrs Provide overall IT strategy and advisory to the organisation’sbusiness strategy. Manage multiple IT departments and interfaceswith all key divisions of the organization to successfully implementand deploy IT-based solutions, on time and within budget. CarryP&L responsibilities.

18000 30000

Project Directors Degree/Masters/PMP

12-18 yrs Manage teams comprising of project managers, team leadersand project personnel. Meets service level agreements or projectmilestones within budget. Carry P&L responsibilities.

12000 25000

Service Delivery Directors Degree/Masters/PMP

12-18 yrs Responsible for service rollouts. Management and coordination ofservice lines. Customer relationship management. Intermediate toadvance infrastructure/technical knowledge. Ensures contractualobligations are met. Manage teams comprising of Service DeliveryManagers, Team Leaders and specialists. Carry P&L responsibilities.

12000 25000

Sales Directors Degree/Masters

12-18 yrs Formulate and execute sales strategies, meeting the organisation’sannual sales targets. Manage teams comprising of sales managers,account managers and sales executives. Carry P&L responsibilities.

10000 25000

Software DevelopmentManager

Degree 8-12 yrs Responsible for managing the delivery of software developmentproject end to end.

9000 15000

Lead Software Developer Degree 5-8 yrs Provide guidance and expertise to team of Software Developers.Design programming solutions 8500 12000

Solutions Architect (Senior) Degree 6-10 yrs Provide in-house technical expertise to sales teams and projectteams. Liaise with project teams in the rolling out of solutions.Design and recommend relevant architecture to meet a client’sneeds or solve a client’s application problems. Lead a team ofengineers.

8000 15000

Billing Systems Specialist Degree 6-10 yrs Design, support and configure Billing Systems. Provide in-housetechnical expertise to sales teams and project teams.

6500 12000

Unix Specialist Degree 5-8 yrs Provide functional and hands-on guidance on and roll-out ofmultiple Unix platforms, advanced problem resolution techniques,

documenting processes, performance improvement of servers andUnix-based applications.

6000 12000

Information Security Manager Degree 5-8 yrs Manages the implementation of corporate IT security policies,programs and procedures to protect information systems assets,data and intellectual properties.

6000 8000

Implementation & TechnicalSupport Manager

Degree 5-8 yrs Plan and manage the deployment of systems and field engineersacross multiple systems implementation and support projects.

6000 8000

Software Sales Manager Degree 4-6 yrs Sell solutions to customers. Build pipelines for the company.Generate revenue via software sales. Maintain good relationshipwith customers.

6000 9000

7/27/2019 My Salary Guide2011 2012




Min.Salary(in local

currency)

Max.Salary(in local

currency)


HOT JOB

Project Manager Degree 3-5 yrs Plan, direct & execute project management activities for an area/division. Monitor progress against schedule & project budget.Allocate or assist in the allocation of appropriate resources todeliver project results.

6000 10000

Business Consultant Degree 5-7 yrs Distinguish business requirements and functionality from systemrequirements, functions and processes.

5500 8500

Wintel Specialist Degree 4-8 yrs Perform advanced server maintenance, upgrades and monitoringof server performance, utilization, analysis and resolution ofservice problems/change requests. Provide analysis of businessrequirements, design consultation and implementation of desktopand server infrastructure solutions.

5500 8500

Senior Systems Engineer Degree 5 yrs Develop, customise and provide consultancy to customers.

Maintain software applications and conduct technical training tolead customers and IT administrators.

5500 8000

IT Manager Degree 4-6 yrs Troubleshoot & assist the organization in any IT matters orproblems. In tune with all the new IT developments in the requiredfields.

5500 8000

Service Delivery Manager Degree 5-8 yrs Responsible for service reviews. Management and coordination ofservice lines. Customer relationship management. Intermediate toadvance infrastructure/technical knowledge.

5200 8000

Problem & ChangeManagement Specialist

Degree 3-5 yrs Responsible for the review, coordination, communication anddocumentation of problems and changes in all systems.

5000 8000

ETL Developers Degree 3-6 yrs Develop and implement ETL, Cubes & Reports from the technicalspecifications, test plans, test scripts, maintain and tune datawarehouse performance.

5000 8500

Systems Analyst Degree 3-5 yrs Perform systems feasibility studies, analysis & design to meet userrequirements & application. Work closely with engineers & technicalsupport to resolve customer issues. Provide technical applicationsupport to users.

5000 7500

SAP Consultants Degree 4-6 yrs Provide and roll out application support on SAP system.Maintenance of comprehensive and accurate documentation andservices that conforms fully with established policies, standards,procedures and guidelines. Minimum 1 full project cycle.

4800 8500

IT Marketing Manager Degree 4-8 yrs Recommend and implement marketing strategies. Manage full-spectrum of marketing including research, media relations andmarcom activities towards customers and the industry as a whole.Manage a team comprising of Marketing Executives and/or marketresearchers.

4600 6800

Security Analyst Degree 3-5 yrs System account administration, access object maintenance andadministration.

4500 8000

Logistics Manager Degree 3-5 yrs Plan, manage and control the operational activities (includingtrucking and warehousing). Manage IT projects. Provide userapplications and technical support.

4500 7000

7/27/2019 My Salary Guide2011 2012



HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)


Degree 3-4 yrs Commercially aware of customers’ needs. Acumen to growsustainable & profitable business. Communicating complexbusiness & technology concepts.

4500 8000

BI Consultant Degree 3-5 yrs Design, develop and implement BI objects including extraction,transformation and load processes.

4500 7500

Websphere ApplicationDeveloper

Degree 3-5 yrs Design Websphere applications. Design application and producerelated design documentation.

4500 8000

Solutions Architect (Junior) Degree 2-4 yrs Conduct requirement studies, designs and recommends relevantarchitecture to meet a client’s needs or solve a client’s applicationproblems.

4500 7000

Inside Sales Manager Degree 4-5 yrs Responsible for managing a team of inside sales staff to receive andmake return calls to customers.

4200 6000

IT Supply Chain Manager Degree 3-5 yrs Provide quality management support to clients through theintegration of major elements of the supply chain. Provide totallogistics management.

4200 7500

Account Manager Degree 3-4 yrs Responsible for achievement of sales & revenue target. Stronginitiative to collaborate with network & solution providers &alliances to meet business objectives set.

4000 5200

Technical Writer Degree 3-5 yrs Edit and write complex technical publications that requirescoordination with multiple subject matter experts.

4000 5500

Database Administrator Degree 2-3 yrs Responsible for administration & technical maintenance of thecompany’s distributed database system.

4000 5000

Quality Assurance Specialist Degree 3-5 yrs Implement, maintain and enhance test plans, test scripts, and testmethodologies that ensure exhaustive testing of all assigned in-house infrastructure software systems & processes.

3800 7000

Billing Systems Engineer Degree 2-4 yrs Provide first level to second level support and configuration ofBilling Systems.

3800 5000

Technical Consultant Degree 2-3 yrs Effective & efficient tracking of problems & changes. Continuityof ownership & documentation of IT operational problems fromoccurrence to resolution. Provide solutions to IT related serviceproblems.

3800 5000

Pre-sales Engineer Degree 2-4 yrs Provide technical support to the sales team and technical advice toclients.

3500 6000

Systems Engineer Degree 2-3 yrs Provide system design & consultancy to customers. Respond torequests for technical queries & support. Assist to conduct technicaltraining to customers & IT administrators.

3500 4500

Unix / Linux OS Engineer Degree 2-5 yrs Perform UNIX and Linux related server installations, patching,upgrades, and maintenance. Requires scripting knowledge andability to work with legacy and large scale mainframe operations.

3500 6500

Java Developer Degree 1-3 yrs Developing Applications using Java, J2EE, J2ME, J2SE variants andparticipating in SDLC exercises.

3500 6000

7/27/2019 My Salary Guide2011 2012



HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)

IT Procurement Specialist Degree 2-4 yrs Perform supplier process assurance & liaise with supplier toresolve quality issues. Solve daily issues such as costing, inventoryadjustments, etc.

3450 5000

Systems Programmer Degree 2 yrs Familiar with software development life cycles. Application design.Prepare program specifications, coding/documentation & testing.

3400 4500

Helpdesk Tech Support(foreign language expertise)

Degree 2-3 yrs Troubleshoot and resolve customers technical issues. Updatedatabase with customer details on each call. Escalate technicalissues to more senior-level support.

3300 6000

IT Trainers Degree 2-3 yrs Provide training to internal and external staff. 3200 5500

Network Administrator Degree 2-3 yrs Administrate & operate LAN & WAN networks, systemmanagement & hardware support.

3200 5000

Programmer Degree 1-2 yrs Responsible for systems development of applications in thecompany.

3200 4000

Web Designer Degree 2 yrs Develop innovative web-based design application & contentmanagement.

3200 4500

Software Engineer Degree 2-3 yrs Implement customer specific projects. Work closely with internal &external staff. Perform requirements definition, implementation &testing. Usage of GUI tools.

3200 4500

Analyst Programmer Degree 2 yrs Design, code & test programs to support the Application SystemsDevelopment plan.

3000 4500

Channel Sales Specialist Degree 2-3 yrs Responsible for developing account pipelines and driving sales orproduct portfolio carried by the company via targeted partners.

3000 4500

Inside Sales Specialists Degree 2-3 yrs Responsible for selling products and services to businesses andpersonal users. Receive and make return calls to customers.

2800 4500

Help Desk Analyst Degree 2-3 yrs Troubleshoot problems via email/telephone by taking overthe Control Users’ terminals via LAN/WAN connections. Plan,coordinate & support business processes, systems & end-users.Handle phone-in problems & escalation of problems.

2800 3500

IT MarketingCommunications Executive

Degree 2-4 yrs Support marketing strategies. Maintain healthy Media relations andconducts marcom activities towards customers and the industry as awhole. Technical writing skills.

2800 3800

IT Administrator Diploma/Degree

1-2 yrs Responsible for implementation & administration of IT infrastructureincluding LAN & WAN connectivity, firewall, reverse proxy &technical support.

2800 3500

IT Executive HigherDiploma/Degree

2 yrs Maintain sufficient, standard & reliable systems & infrastructure toensure effective & efficient operations. Implement IT procedures &processes to ensure maximum data protection/security.

2800 3500

Automation SupportEngineer

Degree 1-3 yrs Developing applications using a variety of languages andsupport tools to automate tasks relevant to the operations of theorganisation. Would be very application and in-house specific andrequires high levels of data analysis knowledge.

2800 4200

Technician Diploma 1-3 yrs Assist in maintenance and IT operations. 2000 4000

7/27/2019 My Salary Guide2011 2012



HOT JOB

Engineering Manager Degree 8-10 yrs Technically sound in the manufacturing and oil & gas environment.Certified in the engineering discipline.

10000 15000

Utilities Manager Degree 8-10 yrs Certified Energy manager handling building and transportationutilities.

10000 15000

Head of Quality Degree / MBA 8-10 yrs Responsible to implement, improve and enhance the QualityManagement System according to ISO 9001:2000/14001:2004 incollaboration with Q-Cells SE. Implement Complaints Managementand implement and improve quality control and assurance systemfor inspections of incoming and outgoing goods. Reporting of KPI’sand responsible for Health & Safety trainings within the qualitydepartment.

10000 15000

Senior Project Manager Degree 8-10yrs Responsible for the overall planning, execution and completion ofproject within budget and schedule. Establish good rapport withauthorities, client, consultants and contractors for implementationof projects.

10000 15000


Degree 7 yrs Sales & marketing expertise in local and regional market. Goodunderstanding of technical specification in an engineeringenvironment.

8000 12000

Quality Manager Degree 7-8 yrs Responsible in ensuring systems are implemented in compliancewith corporate requirement and quality standard. Trainingpersonnel on quality planning, process controls and prerequisiteproduct and service verification.

8000 12000

Construction Manager Degree 5 yrs Manage multi-disciplinary works within a project including handlingproject planning, budget and cost control, safety and qualitysystem implementation, time planning and to prepare the monthlyprogress report.

8000 10000

Project Manager Degree 5 yrs Build strong relationships with client management and engineeringteams. Business development. Initial scoping of projects anddevelop outline project plans.

8000 10000

Lead Electrical Engineer Degree 8 yrs Lead a team of engineers in a design based environment. 8000 12000

Naval Architect Degree 5 yrs Dealing with the design, construction and repair of marine vehiclesin the Oil & Gas and Marine environment.

7500 9000

Piping Engineer Degree 5-7 yrs Develop piping and mechanical estimates for proposed projectsin the region. Develop piping and mechanical detailed design forprojects in region using Microstation ( w/o 3-D) and Autocad (2-D)and/or hand drawn.

7000 12000

Mechanical Engineer Degree 5-7 yrs Will be responsible to perform details design calculations forprocess equipment, pressure vessels, heat exchanger, tanks etc.

7000 12000

Process Engineer Degree 5-7 yrs Process good Topside engineering experience for FloatingProduction Units (FPSO) from conceptual field development andFEED studies to detailed design for construction. Involved inMobile Offshore Production Units and for Offshore and Onshoreprocessing facilities.

7000 12000

Operations Manager Degree, PostGraduateDiploma,ProfessionalDegree/Master'sDegree

7 yrs Plan assignments, work supervision and project management inoffshore & onshore oill & gas industry. Lead a multidiscipline teamof engineers, technical staff and site personnel.

7000 12000

Project Sales Manager Degree 5 yrs Responsible for the management of profitable sales, projectmanagement and tendering works on electrical distribution system.Lead a team of project and sales engineers.

7000 10000



Min.Salary(in local

currency)

Max.Salary(in local

currency)

7/27/2019 My Salary Guide2011 2012




Min.Salary(in local

currency)

Max.Salary(in local

currency)


HOT JOB

Finance Manager Degree/PostGraduateDiploma/ProfessionalDegree

6 yrs Responsible for whole operations of accounts department. Recruit,manage, mentor and develop a strong and high integrity team.Train and ensure accounting team maintain sets of accountingpolicies and statements which comply with accounting standardsand best practices. Implement and see through the systems andprocesses.

7000 10000

HSE Manager (Health, Safety& Environment)

Degree 5 yrs Certified HSE qualification in the Oil & Gas or manufacturingenvironment.

6500 8000

Project Manager Degree 4 yrs Plan, direct & execute project management activities for an area/division. Monitor progress against schedule & project budget.

6000 8000

Technical Manager TechnicalDiploma/Degree

4-5 yrs Responsible for quality & performance of equipment/technology.Oversee equipment maintenance & repair. Improve procedures &update equipment/technology.

6000 8000

Automation Manager Degree 6 yrs Strong knowledge of a computer scientist, a hardware developer, acontrol engineer, a motive power engineer, and a communicationengineer. Good experience in leading and working from theproduction to the realization of complex tasks.

6000 8000

Senior Design Engineer Degree 3-5 yrs Low Voltage Electrical System single line design. SuperviseElectrical Switchboard detail design. Supervise Motor Circuit detaildesign. Design of form 3 and form 4 withdrawable MCC.

5000 8000

Firmware Engineer Degree 4-6 yrs Design, Program, Analyze, Debug and Modify realtime embeddedcode applications to support NPI.

5000 7000

2-4 yrs 3500 5000

Supplier Quality Engineer Degree 4-6 yrs Assure all parts shipped from supplier are met with the company'sspecifications.

5000 7000

2-4 yrs 3500 5000

Product Engineer Degree 4-6 yrs Involved in product improvement activities and testing.Recommend test methodology and test process.

5000 7000

2-4 yrs 3500 5000

Quality Engineer Degree 4-6 yrs Provide Data and Trend analysis for driving product improvement. 5000 7000

2-4 yrs 3500 5000

Electrical & InstrumentEngineer

Degree 4-6 yrs Review, comments, approval and monitoring of contractor’sE&I design and engineering work .Ensuring completeness andcorrectness of MTO, change order claims, etc. Liaise with otherengineering disciplines (process, piping, safety) to ensure overallsystem integrity. Taking lead role in handling and resolving E&Idesign and engineering issues.

4500 6500

NPI Engineer Degree 4-6 yrs Introduction of New Product development. Involved in ProjectManagement for new process technology, future programs andproducts.

4500 6500

2-4 yrs 3500 5000

Automation Engineer Degree 4 yrs Strong knowledge of a computer scientist, a hardware developer, acontrol engineer, a motive power engineer, and a communicationengineer.

4000 6000

Welding Engineer Degree 4 yrs Develop welding techniques, procedures, and application ofwelding equipment to problems involving fabrication of metals.

4000 6000

Service Engineer Degree 3-4 yrs Provide servicing for products. Ensure performance. Providetraining on product maintenance.

3500 5000

7/27/2019 My Salary Guide2011 2012



HOT JOB



Min.Salary(in local

currency)

Max.Salary(in local

currency)

Design Engineer Degree 3-4 yrs Plan & design civil engineering projects & M&E engineeringprojects. Prepare tender drawings, tender documents, equipmenttechnical specifications, tender report and clarification.

3500 5500

Quantity Surveyor Degree 3-4 yrs Prepare cost estimates & plans. Audit projects. Manageconstruction costs. Administer construction contracts.

3500 5000

Maintenance Engineer Degree 3-4 yrs Maintain & trouble-shooting of machines. Carry out effectivemaintenance plan & implement operating energy saving & costsaving programme.

3000 4200

Chemical Engineer Degree 3-4 yrs Design equipment & develop processes for manufacturingchemicals. Conduct research to develop new & improved chemicalmanufacturing processes.

3000 5000

Mechanical Engineer Degree 3-4 yrs Research, plan & design mechanical products & systems. Designproducts & systems related to mechanical engineering.

3000 5000

Civil Engineer Degree 3-4 yrs Plan, design & direct civil engineering projects. Analyse reports,maps, drawings & other data to design project.

3000 5000

R&D Engineer Diploma/Degree

2-3 yrs Perform R&D on new technologies. Develop Thermal Spray andPrecision Cleaning technology.

3000 5000

QA Inspector Degree 4-5 yrs Examine building to ensure they meet all standards of presentation& quality. Analyse quality assurance data. Train & assist workers tocarry out their quality control functions. Compile reports.

3000 5000

Sales Engineer TechnicalDiploma/Degree

3-4 yrs Provide technical sales support & technical solutions. Identifycustomers’ needs & sales opportunities.

2800 4000

Assembly Engineer Degree 2-3 yrs Carry out assembly, debugging and testing of automation andmodules/tool assembly and debugging. Install completedsystem or upgrade old system to current specs. Perform productinspection.

2500 3800

Test Engineer TechnicalDiploma/Degree

1-2 yrs Evaluate, recommend & implement automated test tools &strategies. Write, implement & report status for system test cases.Analyse test cases & provide regular progress reports.

2500 3500

Site Supervisor Certificate/Diploma

2-3 yrs Supervise work at construction site. Interpret building plans &organise projects. Implement regulations & codes of practice.

Monitor compliance. Co-ordinate workers.

2500 5000

Safety Inspector SafetyCertificate/Diploma

2-3 yrs Inspect machines, equipment & workplaces for safety issues.Implement work safety practices. Investigate & write reports.

2200 3500

Draughts Person Diploma/Degree

1-3 yrs Prepare drawings, estimates & plans. Liaise with builders,contractors & government bodies.

1800 2800

Technician TechnicalDiploma

1-2 yrs Assist engineers in research, design, manufacture, operation &maintenance.

1500 2000

Electrical Technician TechnicalDiploma

1-3 yrs Involve in planning, design, maintenance & production. 1500 2500

7/27/2019 My Salary Guide2011 2012



GENERAL RECRUITMENT SERVICESOur general recruitment offices are located across Malaysia for strategic access to key labour pools and client sites. We provide adhoc and

volume workforce solutions that include temporary and contract, permanent placements and vendor on-site

Kelly Services general recruitment focuses on client staffing requirements from entry-level to junior executive

positions in functional areas such Accountancy & Finance, Banking, Customer Service, Human Resources,

Logistics & Warehousing, Function Support, Sales & Marketing and Retail.kellyservices.com.my

SPECIALIST RECRUITMENT SERVICESKelly Services specialist divisions include Kelly Selection, Kelly Engineering Resources, Kelly IT Resources and Kelly Outsourcing and

Consulting Group. Our specialist divisions focus exclusively on the functional staffing requirements of our clients and draw in the formidable

resources and infrastructure built by Kelly Services. It is the best of both worlds – a company with specific knowledge and expertise backed by

a respected leader who has been staffing the world for more than 60 years.

We tailor our methodology to suit each requirement and our clients’ specific needs. Our database is unmatched in the industry giving us

access to a large pool of potentially suitable candidates in a timely manner. Our constant presence in online portals, media contribution,

use of display advertising and our innovative approach to market mapping and networking allow us to reach passive candidates that would

otherwise not be available.

Kelly Selection is a search and selection practice for mid to senior level professionals, with specialist consultants

offering expertise in Accountancy & Finance, Banking, Human Resource, Sales & Marketing, Legal, Property

Development, Risk & Compliance and Procurement & Supply Chain.

kellyselection.com.my

Kelly Engineering Resources specializes in placing engineering professionals in contract, contract-to-hire and

full-time employment across all disciplines including Aerospace, Chemical, Infrastructure & Construction, Electrical,

Heavy Equipment, Manufacturing, Oil & Gas, Pharmaceutical, Automotive, Rubber and Metal, Semi-Conductor

and Telecommunications.

kellyengineering.com.my

Kelly IT Resources specializes in mid to senior level permanent and contract IT recruitment, with in-depth

sectoral knowledge of the Financial Services, End-User Commerce, IT Vendor, Research & Development, Sales &

Marketing and Consulting Industries.

kellyit.com.my

Kelly Outsourcing and Consulting Group offers customizable outsourcing and consulting services. It is made up

of six business units including business process outsourcing, recruitment process outsourcing, vendor management

solutions, HR consulting, outplacements & career transitions and executive search services.

kellyocg.com

7/27/2019 My Salary Guide2011 2012


7/27/2019 My Salary Guide2011 2012



MALAYSIA CORPORATE OFFICE

Lot 12.01, 12th Floor, MCB Plaza,

6 Changkat Raja Chulan,

Kuala Lumpur 50200.

Tel: (60) 3 2072 1112

Fax: (60) 3 2070 4360

E-mail: [email protected]

KUALA LUMPUR BRANCH



Kuala Lumpur 50200.

Tel: (60) 3 2078 8833

Fax: (60) 3 2070 4740


CORPORATE ACCOUNTS BRANCH



Kuala Lumpur 50200.

Tel: (60) 3 2026 9181

Fax: (60) 3 2070 4740E-mail: [email protected]

CALL CENTRE BRANCH



Kuala Lumpur 50200.

Tel: (60) 3 2072 9118

Fax: (60) 3 2031 6887


PETALING JAYA BRANCH

Suite 1302, Level 13, PJ Tower,

Amcorp Trade Centre,

No. 18 Persiaran Barat,

46200 Petaling Jaya.

Tel: (60) 3 7956 4966

Fax: (60) 3 7956 1592

Email: [email protected]

SUBANG JAYA BRANCH

Suite 13A.03, Level 13A, Menara Summit,

Persiaran Kewajipan USJ 1,

47600 UEP Subang Jaya, Selangor.

Tel: (60) 3 8024 3988

Fax: (60) 3 8024 3989Email: [email protected]

JOHOR BAHRU BRANCH

Suite 10.12, Level 10,

Johor Bahru City Square,

106 - 108 Jalan Wong Ah Fook,

Johor Bahru 80000,

Johor Darul Takzim.

Tel: (60) 7 227 2698

Fax (60) 7 227 2663


MELAKA BRANCH

35, Jalan Melaka Raya 11,

Taman Melaka Raya,

Melaka 75000.

Tel: (60) 6 282 8826

Fax: (60) 6 282 9218


PENANG BRANCH

1-2-21, Krystal Point II,

Jalan Tun Dr Awang,

Lebuh Bukit Kecil Enam,11900 Sg. Nibong,

Penang.

Tel: (60) 4 641 1613

Fax : (60) 4 642 8803


KELLY IT RESOURCES

Level 22.1, Menara Standard Chartered,

30 Jalan Sultan Ismail,

Kuala Lumpur 50250.

Tel: (60) 3 2141 8173

Fax: (60) 3 2141 6263E-mail: [email protected]

KELLY SELECTION BRANCH



Kuala Lumpur 50250.

Tel: (60) 3 2142 8773

Fax: (60) 3 2142 8550


KELLY ENGINEERING RESOURCES



Kuala Lumpur 50250.

Tel: (60) 3 2141 8173

Fax: (60) 3 2141 6263


KELLY OUTSOURCING

& CONSULTING GROUP



Kuala Lumpur 50250.

Tel: (60) 3 2119 6988

Fax: (60) 3 2143 3989


BTI CONSULTANTS



Kuala Lumpur 50250.

Tel: (60) 3 2119 6888Fax: (60) 3 2143 3989


THE AYERS GROUP



Kuala Lumpur 50250.

Tel: (60) 3 2119 6988

Fax: (60) 3 2143 3989


my salary guide2011 2012

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