Tracey Armstrong tarmstrong43b@gmail.com 07886834124 43B Kilrea Road, Portglenone, Ballymena, Co. Antrim. BT44 8JB

PERSONAL PROFILE An experienced operator working within a fast paced lean manufacturing

environment where quality and safety are a priority Excellent communicator helping the team achieve challenging key performance

indicators Enjoy working as part of a team but can also work on own initiative Flexible approach to working various shifts with a responsible work ethic Honest and trustworthy

EMPLOYMENT HISTORYMichelin Plc – December 2007 to presentPost Manager

Respecting company mission statement – To supply our customer with good quality products, quickly and efficiently, in a safe manner minimising scrap levels thus reducing cost whilst maximising productivity (Right First Time)

Act as the link for the Business Unit Leader, or others, on issues involving the team as people, being the conduit for efficient and effective communications. In extreme situations is the link for the team to the Business Unit Leader when he is not on site.

Responsible for ensuring that holiday scheduling follows the rules and attendance records are maintained while booking teams holidays and pay

Responsible for applying quality fundamentals Respecting the method of work and verification plans Detect and isolate non-conforming products Review and update action registers and training matrix rotation on a daily basis Observe all statutory and company fire and safety regulations and report all

incidents and potential hazards Manage environmental aspects of each post and support the site environmental

commitment Responsible for monitoring of safety devices on a daily basis Working with AMP, PTS AND BMA computer systems

Royal Mail – October 1992 to December 2007Post woman ( Magherafelt Delivery Office - six years)

Responsible for sorting letters and parcels by hand for my route Delivering mail to homes and businesses on foot and by van Re-directing wrongly addressed mail Collecting customer signatures for recorded and registered mail Collecting mail from post boxes, post offices and businesses Moving mail between delivery office and processing centre

Letter Administrator (National Return Letter Centre, Belfast – 9 years) Open undeliverable mail and look for a return address Search for full addresses in computer system Print envelopes and return mail Responsible for all valuable items found in undeliverable mail by my team Record all items for team managers records

Okane Poultry - June 1991 to October 1992 Received Marks and Spencer’s orders Resourced highest quality produce Checked packaging Packed orders for delivery

Part time and Full time positions while in education O’Kane Poultry – Production Operator – every summer from age of 16 Antrim Adult Centre – Care Assistant H. Samuel Ltd – Sales Assistant Dunnes Stores – Sales Assistant Jaunty’s Chippy – Fast Food Operative

EDUCATION

ILM Level 3 – June 2016 (pending) Level 2 Certificate in Essential Skills Information and Communication Technology – Oct 2016 Nebosh Award in Health and Safety at Work – June 2016

RSA Certificate in Counselling Skills in the Development of Learning – August 1995Stage 1 (Elementary) examination in Sign Communication Skills – June 1989

Cambridge House Grammar School for Girls Ballymena

A-Levels, June 1989 (Grades A-C)

English Literature

O-Levels , June 1987 – 1989 (Grades A-C)

English Literature, English Language, Maths, Geography, French, Religious Studies, Biology

Michelin In house training:Manual Handling/ LEAN Performance Management/ Bib Standard/ Movesmart/ Sensqual/ Manufacturing Excellence/ Behavioural Safety Training/ Manufacturing Process Awareness/ Energy Awareness/ Diversity/ Conflict Management/ Building Trust/ Behavioural Expectations/ Performance and Responsibility/ Customer Understanding / Global Markets and Branding/ Business Literacy/ Corporate Goals and Congruency/ Ergonomics/ Lock Out Tag Out/ LOTOTO Incident Communication/ Financial Awareness/ DPCM Problem Solving/ Resource Spoke Training/ Code of Ethics/ Quality Verification Awareness/ Spontaneous Progress/ Safety Excellence/ AMP Training for Resource Spokes/ BMA Operator Training/ Fire Extinguisher Training.