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TalhaGood Evening! I am Talha. How may I help you?

PARVEEN:hELLO

TalhaHello! How may I assist you?

PARVEEN:There is something big problem with your vodafone services

TalhaSir what is the issue

PARVEEN:Someone is using my information to block my cellular services

TalhaSir what

TalhaAre you inquiring for the same number: 7827323334?

PARVEEN:Recently today, someone from your company-I don't know who is he/she, which is leaking my information from your database

PARVEEN:but someone is still there, who is leaking my and some of my friends, who have the vodafone customer

TalhaSir please change your info

PARVEEN:How can i change my info, and how to block someone to use my information to block my services

PARVEEN:?

TalhaLike email.id

PARVEEN:If again it happens

TalhaYou can update your email ID by sending a message SMS “Email <email Id>” to 199 (Toll Free). It will be updated within 15 minutes

PARVEEN:?

TalhaYou can update email.id

PARVEEN:Then will you take any action

PARVEEN:?

TalhaSir they will be unable to use the connection

TalhaFrom blocking

PARVEEN:Yes I will, that is not big problem, but if anyone inside your company has the rights to see the information, then it's too easy to see any updated contacts

TalhaNo sir we don't give or transfer any information from office premises

PARVEEN:I have registered a complaint in my local police station too

TalhaSir they will take proper action

Talha if the culprit is found

PARVEEN:Your own employee can easily do this, the man who is doing this thing has stopped more than 5 mobiles services of my friends

PARVEEN:I can give you the numbers too

TalhaSir if the culprit is found we will take proper action again him no worries

TalhaYou have done the police complaint right

TalhaThen no issue they will get there hands on culprit

TalhaNo issue

Talha sorry for the innconvience you have gone through

PARVEEN:Ok right now I am changing my email address

TalhaSure Sir

TalhaIs there anything else that I can help you with?

PARVEEN:No Thanks

TalhaYou are most welcome

TalhaThank you for contacting Vodafone Web-Chat. Have a wonderful day! Our Vodafone help line and SMS communication number 111 has changed to 199. Save the new number and call us anytime. Happy to help.