my business opportunity begins with 30 names contact list … · 2016-05-24 · my 21-day business...
TRANSCRIPT
My Business Opportunity
Begins with 30 Names
CONTACT LIST—LOCAL
I AM STARTING WITH 30 GIRLS
And I’m continuing to grow my list daily!
SSD Sandy Welch
Updated 05.16.2016
In addition to the obvious, Your immediate family, in-laws, cousins,
neighbors, friends and work associates,
what about the person…
...from your old job?
...from school or college?
...you know from your favorite
sport or hobby?
...from your child’s activity?
...from your church?
...from community activities?
...from whom you rent?
...to whom you sold a house?
...whom you met through your
husband/significant
other?
...who checks you out at the
grocery?
...who helps you at the cleaners?
...whom you met on vacation?
...who checked you in at your
last hotel?
...who gives your child lessons?
...who cuts your hair?
...who fills your prescription?
...who leads the PTA?
...Girl/Boy Scouts?
...who works the desk at the
health club?
...who booked your last
vacation?
...who sells baskets? candles?
...who bought a house last on
your street?
...who was your maid of honor?
...who is your cleaning lady?
...whom you met in the grocery/
bank line?
...who is your bank teller?
...who is your florist?
...who was your nurse at the
office/hospital?
...who was the bride you saw in the
newspaper?
...who is your child’s/your friend’s
child’s teacher?
...who is the secretary at your
work/school?
...who sells you your clothes?
...who sells you your shoes?
...who sold you your glasses?
...who is the wait staff at your
favorite restaurant?
...whom you met at your last
business luncheon?
...who helped you at the last
jewelry store you were in?
...who helped with your last
decorating purchases?
...the last salesperson to give
great service?
...who did I miss? Add your own!
1 26 51
2 27
3 28
4 29
5 30
6
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9
10 60
11
12
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15 40
16
17
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19
20 70
21
22
23
24
25 50 75
My 21-Day Business Challenge: My First 30 Touches
My Business Opportunities
21-Day Booking Overview: SD Mary Gronholz’s video ex-
plaining the system, plus website with testimonials & other great stuff! www.bit.ly/21DayChallenge4Results
PROFESSIONALS work their business: with kind consistent follow-up. It looks like: excellence, dependability, honesty, integrity, appreciation, diligence, focus, predictability, kindness, perseverance, persistence, and joyful expectation.
GREAT! SHE ANSWERED! Oh, hi, ____. I’m so glad I reached you live! (then go into the script you are using above) At the **, say: So I’m setting up appointments for the next two weeks or so, and wondering which works better for you—an (afternoon or evening—offer 2 choices that work for you). When you schedule the appointment, do some preliminary coaching right now: ___ confirm date/time ___explain that you’ll be reaching out to her ___ ask her what she’d love to improve about her skin ___ what is she currently using to wash her face ___ would she like to learn more about her eyes, her cheeks or her lips
GREAT! SHE ANSWERED! Oh, hi, ____. I’m so glad I reached you live! (then go into the script you are using above) At the **, say: So I’m setting up appointments for the next two weeks or so, and wondering which works better for you—an (afternoon or evening—offer 2 choices that work for you). When you schedule the appointment, do some preliminary coaching right now: ___ confirm date/time ___explain that you’ll be reaching out to her ___ ask her what she’d love to improve about her skin ___ what is she currently using to wash her face ___ would she like to learn more about her eyes, her cheeks or her lips
B-1
B-2
B-3
GREAT! SHE ANSWERED! Oh, hi, ____. I’m so glad I reached you live! (then go into the script you are using above) At the **, say: So I’m setting up appointments for the next two weeks or so, and wondering which works better for you—an (afternoon or evening—offer 2 choices that work for you). When you schedule the appointment, do some preliminary coaching right now: ___ confirm date/time ___explain that you’ll be reaching out to her ___ ask her what she’d love to improve about her skin
C-1
C-2
C-3
GREAT! SHE ANSWERED! Oh, hi, ____. I’m so glad I reached you live! (then go into the script you are using above) At the **, say: So I’m setting up appointments for the next two weeks or so, and wondering which works better for you—an (afternoon or evening—offer 2 choices that work for you). When you schedule the appointment, do some preliminary coaching right now: ___ confirm date/time ___explain that you’ll be reaching out to her ___ ask her what she’d love to improve about her skin ___ what is she currently using to wash her face ___ would she like to learn more about her eyes, her cheeks or her lips
G-2
G-1
G-3
GREAT! SHE ANSWERED! Oh, hi, ____. I’m so glad I reached you live! (then go into the script you are using above) At the **, say: So I’m setting up appointments for the next two weeks or so, and wondering which works better for you—an (afternoon or evening—offer 2 choices that work for you). When you schedule the appointment, do some preliminary coaching right now: ___ confirm date/time ___explain that you’ll be reaching out to her ___ ask her what she’d love to improve about her skin ___ what is she currently using to wash her face ___ would she like to learn more about her eyes, her cheeks or her lips
V-1
V-2
V-3
Day 1 Voicemail 1: LB-1 Hi, ___it’s ___ with Mary Kay! I’m excited about all our new products! I arranged for you to receive
the new Look Book in the mail! ** Please give me a call back to let me know if you received it and
what you’d like to try or order! And remember, you get to choose a Gift with Purchase with a $40 or more order. If I don’t hear back from you, I will follow up in a few days! Text 1: Hi, ___it’s ___ with Mary Kay! I left you a voicemail earlier today and wanted to be sure you received it! Congrats on the new catalog that should be in your mail and your choice of a gift with purchase. Did you get it yet? If I don’t hear back from you, I’ll follow up in a few days. Day 4 Voicemail 2: LB-2 Hi, ___ it’s ___ with Mary Kay again. Just wanted to follow up with you about the new season’s Look
Book I mailed to you. There’s a free sample in there too, of our _____(product)___! **Please con-
nect with me when you can. I know you’re super busy, so I’ll follow up again in a few days if I don’t hear from you! Text 2: Hi, ___ it’s ___with Mary Kay checking back in. I left you another quick voicemail. I didn’t hear back from you and wanted to make sure you listened so you’re looking for the _(new season)_ catalog, with a free sample and your choice of a gift with purchase! I can’t wait to fill you in on the details!! Day 7 Voicemail 3: LB-3 Hey, ___, it’s ___ following up one last time regarding your copy of the Look Book I arranged to be
mailed to you. **If I don’t hear back from you, I will assume you’re just super busy and check back
with you in a couple of months. Meanwhile, I’ll send you my Virtual Business Card, so you can view the catalog (our Look Book) there. Please let me know if you have any questions or want to try any-thing! You can check out my website or give me a call back with your questions or order! (leave #) Text 3: Hi, ___ this is ___ with Mary Kay trying one last time to reach you about your new summer Look Book. I hope you received it in the mail, and you can text or call me today to let me know that you received it and the products you’d like to order or try. If I don’t hear back from you, I’ll assume you’re really busy right now and will follow up in a few weeks. I’m here if you want products, a facial, or have any questions. Thank you for washing your face with MK!!! (send virtual business card) GREAT…SHE ANSWERED! Oh, hi ___I’m so glad I reached you live! (Then go into the script you are using) At the **say… Did you receive the new Look Book? ___Do I have your correct physical and email address? ___anything you’d like to try/order? ___ are you low on anything and need to reorder? ____ready to start a skin care system with the #GlowAndTell 21-day challenge (if not using skincare)? ____want me to pop by to demo new products? ____know how to order online on my website? ____I’m looking for 10 great women this month who may be interested in a free coffee and a half-price item during a Career Chat with me…what do you think? ___schedule/remind/confirm next appt ____want to get discounted products and invite a few girlfriends?
Day 1 Voicemail 1 TB-1 Hi, ___, It’s ____ with Mary Kay! It’s a New Season, and I have set some exciting goals in my Mary Kay business! I have selected 10 awesome women to hear about how Mary Kay works this month— and YES I’ve selected you! You’ll get any one item half-price just for letting me borrow your ears for a few minutes! **Call me back ASAP and I will fill you in on details! If I don’t hear from you, I will fol-low up in 3 days. Text 1 Hi, ___! It’s ___ with Mary Kay! I left you a voicemail earlier today and wanted to make sure you received it! You were on the top of my list for a free coffee and a half-price item! If I don’t hear back from you, I will follow up in a few days. (send e-catalog link about Team building, via text or email)
Day 4 Voicemail 2 TB-2 Hi, ___ It’s ____ with Mary Kay again. Just wanted to follow up about getting together for a Coffee Chat to share how Mary Kay works and to get to know you better! You’re such an amazing woman, and you’ll be treated to a free coffee and a half-price item, even if it’s not for you and you just want to be my talent scout! **Please connect with me when you can! I know you’re super busy, so I will follow up again in a few days if I don’t hear from you! Text 2 Hi, ___ It’s ___ with Mary Kay checking back in. I left you another quick voicemail. I didn’t hear back from you and wanted to make sure you listened, so you don’t miss out on your goodies! I can’t wait to fill you in on all the details!! Day 7 Voicemail 3 TB-3 Hey, ___ It’s ___ with MK following up one last time to offer a free coffee and a half-price item at a Career Chat this month, at a time that’s good for both of us. Coffee & listening & questions—so quick & so much fun! And remember, it’s absolutely no obligation to you or to me, ____. ** If I don’t hear back from you, I will assume you’re just super busy and follow up with you in a few months! Text 3! Hi, ___ this is ___ with Mary Kay trying one last time to reach you about your half-price gift when we get together for coffee and a Career Chat. Please call or text me today to schedule our time together! If I don’t hear from you, I will assume you’re really busy right now and I’ll follow up in a few months. (send virtual business card) GREAT…SHE ANSWERED! Oh, hi ___ I’m so glad I reached you live! (Then go into the script you are using) At the ** say…So I’m setting up my appointments for the next week or so, and am wondering with works better for you (weekday or weekend, afternoon or evening, etc— offer TWO choices). When you schedule the appointment, do some preliminary coaching RIGHT NOW: ___confirm date/time/location ___choice of 1/2-price item ____arrange to drop off info packet to look over and/or send link to videos to watch, or CD, etc ___ask her if she knows anyone else who may be interested in an income opportunity and would like to join the conversation ___invite her to the nearest facial opp or event for a follow-up
TIME SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY
8:00 am
8:30 am
9:00 am
9:30 am
10:00 am
10:30 am
11:00 am
11:30 am
12 Noon
12:30 pm
1:00 pm
1:30 pm
2:00 pm
2:30 pm
3:00 pm
3:30 pm
4:00 pm
4:30 pm
5:00 pm
5:30 pm
6:00 pm
6:30 pm
7:00 pm
7:30 pm
8:00 pm
8:30 pm
#Bookings
#Hostesses Coached
#Guests Confirmed
$ Customer
Reorders
#Interviews Booked
# # #
$ #
# # #
$ #
# # #
$ #
# # #
$ #
# # #
$ #
# # #
$ #
# # #
$ #
RESULTS FROM CALLS: Bookings___ Hostesses___ Guests___ Reorders $______ Interviews Booked___
I COMMIT: #______ hours of calls this week
I DID IT! #______ hours called this week
4 UNINTERRUPTED HOURS of Income-
Producing Activity CALLS/CONTACTS 1. Booking new classes (1 hr/day)
2. Coaching hostesses/guests (1 hr/day) 3. Calling current customers for reorders (1 hr/day)
4. Booking interviews (face-to-face is best) or
holding interviews (1 hr/day)
TIME SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY
8:00 am
8:30 am
9:00 am
9:30 am
10:00 am
10:30 am
11:00 am
11:30 am
12 Noon
12:30 pm
1:00 pm
1:30 pm
2:00 pm
2:30 pm
3:00 pm
3:30 pm
4:00 pm
4:30 pm
5:00 pm
5:30 pm
6:00 pm
6:30 pm
7:00 pm
7:30 pm
8:00 pm
8:30 pm
#Bookings
#Hostesses Coached
#Guests Confirmed
$ Customer
Reorders
#Interviews Booked
# # #
$ #
# # #
$ #
# # #
$ #
# # #
$ #
# # #
$ #
# # #
$ #
# # #
$ #
RESULTS FROM CALLS: Bookings___ Hostesses___ Guests___ Reorders $______ Interviews Booked___
I COMMIT: #______ hours of calls this week
I DID IT! #______ hours called this week
4 UNINTERRUPTED HOURS of Income-
Producing Activity CALLS/CONTACTS 1. Booking new classes (1 hr/day)
2. Coaching hostesses/guests (1 hr/day) 3. Calling current customers for reorders (1 hr/day)
4. Booking interviews (face-to-face is best) or
holding interviews (1 hr/day)
Date: 5/25 S M T W T F S
Appointment Reminders/Pre-Profile Family & Other Important Areas
Type: N-New Consultant G-Girlfriend Referral C-Card Given / Chat B-Box or Event V-Veteran Customer 1-1st touch 2-2nd touch 3-3rd touch
Rollup 2 months or her request
N1 Susie Gray
N1 Sally Small
N1 Jane Doe
N1 Priscilla Coen
N1 Beth Jones
N1 Laura Caldwell
N1 Betsy Johnson
N1 Sissy Best
N1 Janie Belvedere
N1 Carla Causey
Date: 5/26 S M T W T F S
Appointment Reminders/Pre-Profile Family & Other Important Areas
Type: N-New
Consultant G-Girlfriend Referral C-Card Given / Chat B-Box or Event V-Veteran Customer 1-1st touch 2-2nd touch 3-3rd touch
Rollup 2 months or her request
N1 Carol Player
N1 Jill Jackson
N1 Betty Bothen
N1 Patty Carter
N1 Alicia Atkins
N1 Lauren Bagnal
N1 Elaina Johns
N1 Gerri Kiker
N1 Marie Frons
N1 Caitlyn Wise
Date: 5/27 S M T W T F S
Appointment Reminders/Pre-Profile Family & Other Important Areas
Type: N-New Consultant G-Girlfriend Referral C-Card Given / Chat B-Box or Event V-Veteran Customer 1-1st touch 2-2nd touch 3-3rd touch
Rollup 2 months or her request
N1 Carrie Jance
N1 Lucinda Cabe
N1 Katie Toupple
N1 Elizabeth Cart
N1 Trish Barnt
N1 Laura Flintlock
N1 Michele Cassidy
N1 Gina Gillian
N1 Paris Holcomb
N1 Paula Thomspon
Date: 5/28 S M T W T F S
Appointment Reminders/Pre-Profile Family & Other Important Areas
Type: N-New Consultant G-Girlfriend
Referral C-Card Given / Chat B-Box or Event V-Veteran Customer
1-1st touch 2-2nd touch
3-3rd touch Rollup
Day 4 (-3 days = 1) ...SO move over Day 1 list and their new Type will be N-2 (same Letter but next #)
N2 Susie Gray
N2 Jane Doe
N2 Priscilla Coen
N2 Laura Caldwell
N2 Betsy Johnson
N2 Janie Belvedere
N2 Carla Causey
We didn’t move to Day 4: anyone who had already been booked, or anyone we had rolled over two months forward. Only need 3 new
names today
Date: S M T W T F S
Appointment Reminders/Pre-Profile
Type: N-New Consultant G-Girlfriend Referral C-Card Given / Chat B-Box or Event V-Veteran Customer 1-1st touch 2-2nd touch 3-3rd touch
Rollup 2 months or her request
Family & Other Important Areas 6 Most Important Things to do
(prepare this list the night before)
1
2
3
4
5
6
Sharing/Bldg a Team
Other/Notes
Date: S M T W T F S
Appointment Reminders/Pre-Profile
Type: N-New Consultant G-Girlfriend Referral C-Card Given / Chat B-Box or Event V-Veteran Customer 1-1st touch 2-2nd touch 3-3rd touch
Rollup 2 months or her request
Family & Other Important Areas 6 Most Important Things to do
(prepare this list the night before)
1
2
3
4
5
6
Sharing/Bldg a Team
Other/Notes
Date: S M T W T F S
Appointment Reminders/Pre-Profile Family & Other Important Areas
Type: N-New Consultant G-Girlfriend Referral C-Card Given / Chat B-Box or Event V-Veteran Customer 1-1st touch 2-2nd touch 3-3rd touch
Rollup 2 months or her request
Date: S M T W T F S
Appointment Reminders/Pre-Profile Family & Other Important Areas
Type: N-New Consultant G-Girlfriend Referral C-Card Given / Chat B-Box or Event V-Veteran Customer 1-1st touch 2-2nd touch 3-3rd touch
Rollup 2 months or her request
Date: S M T W T F S
Appointment Reminders/Pre-Profile Family & Other Important Areas
Type: N-New Consultant G-Girlfriend Referral C-Card Given / Chat B-Box or Event V-Veteran Customer 1-1st touch 2-2nd touch 3-3rd touch
Rollup 2 months or her request
Date: S M T W T F S
Appointment Reminders/Pre-Profile Family & Other Important Areas
Type: N-New Consultant G-Girlfriend Referral C-Card Given / Chat B-Box or Event V-Veteran Customer 1-1st touch 2-2nd touch 3-3rd touch
Rollup 2 months or her request