music education hubs building quality & collaboration holistic approach to quality 4 march 2015
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Music education hubsBuilding quality & collaboration
Holistic approach to quality4 March 2015
MB Associates
• Specialists in cultural, children & young people and other caring sectors
• Work with evaluation and impact analysis
• For learning and improvement (as well as advocacy and empowerment)
How that works in practice
Improvement
Self-evaluation frameworkwith ACE
SROI analysis with
Transported CPP
Challenge complacency
Don’t allow real or imagined obstacles to block the vision
Embed the changes in the culture
Consult
Create short-term gains
Don’t declare victory too soon
Create teams with enough power to lead the change Communicate the
vision
Use the power of the vision
Adapted from John P Kotter, “Leading Change” 1996.
Question values& unhelpful practice
New ideas into a new vision
Make real through communication
Behaviours change
Culture adopted
Unfreeze Refreeze
Two learning and improvement approaches
• Story of Change (used for social impact)
• Plan, Do, Review, (used for self evaluation)
Story (or theory) of Change
• Planning what we want to achieve
• Delivering what works
Who?
The people who matter
How?
Drivers and investment
What?
Delivery
Why?
The Difference we make
Who?
The people who matter
How?
Drivers and investment
What?
Delivery
Why?
The Difference we make
Inputs Outputs Outcomes
Story (or theory) of Change
• Planning what we want to achieve
• Delivering what works
Who?
The people who matter
How?
Drivers and investment
What?
Delivery
Why?
The Difference we make
Who?
The people who matter
How?
Drivers and investment
What?
Delivery
Why?
The Difference we make
Inputs Outputs Outcomes
Key features: r
everse
planning, wide
stakeholders
Review
Plan, Do, Review
Plan Do
Review
Plan, Do, Review
Plan Do
Key features: c
yclical
planning, focus o
n
internal continuous
improvement
What they have in common
• Three stages
– Drivers, Delivery, Difference? (a diagnostic; impact)
– Plan, Do, Review (reflection; learning)
A ‘causal chain’
In a way we can review and
show impactWhat we do
How do drivers and plans
inform
There is an evaluation tendency to focus on what we do
In a way we can review and
show impactWhat we do
How do drivers and plans
inform
A holistic approach is wider
In a way we can review and
show impactWhat we do
How do drivers and plans
inform
It emphasises the START and the END
In a way we can review and
show impactWhat we do
How do drivers and plans
inform
Needs
& B
asel
ine
&
plan
s Impa
ct
&
Review
Holistic quality cycle
• What is the causal chain linking our plans with young people’s needs (shown by a baseline) and with delivery?
• How does it lead to impact on young people and how do we review our plans?
• How does quality thread through that?
• How does collaboration (including with young people and the workforce) thread through that?
• How would we know we were doing a good job?
Impact
Review
Holistic Quality cycle
PlanDo
Workforce
CYP
Impact
Review
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Workforce
CYP
Impact
Review
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Business plan
School music
education plan
Workforce
CYP
Impact
Review
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Business plan
Programme of activity
School music
education plan
Workforce
CYP
Impact
Review
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Business plan
Programme of activity
Progression plans
School music
education plan
CPD
Workforce
CYP
Impact
Review
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Business plan
Programme of activity
School music
education plan
Quality assurance process
CPD
Workforce
CYP
Progression plans
Impact
Review
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Self-evaluation
Business plan
Programme of activity
School music
education plan
Quality assurance process
CPD
Workforce
CYP
Progression plans
Impact
Review
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Self-evaluation
Business plan
Programme of activity
School music
education plan
Quality assurance process
CPD
Being authentic
Workforce
CYP
Progression plans
Impact
Review
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Self-evaluation
Business plan
Programme of activity
School music
education plan
Quality assurance process
CPD
Striving for excellence
Being authentic
Exciting, inspiring
Positive, child-
centred
Workforce
CYP
Progression plans
Impact
Review
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Self-evaluation
Business plan
Programme of activity
School music
education plan
Quality assurance process
CPD
Striving for excellence
Being authentic
Exciting, inspiring
Positive, child-
centred
Actively involving
CYP
Workforce
CYP
Progression plans
Impact
Review
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Self-evaluation
Business plan
Programme of activity
School music
education plan
Quality assurance process
CPD
Striving for excellence
Being authentic
Exciting, inspiring
Positive, child-
centred
Actively involving
CYP
Sense of ownership
& belonging
Workforce
CYP
Progression plans
Impact
Review
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Self-evaluation
Business plan
Programme of activity
School music
education plan
Quality assurance process
CPD
Striving for excellence
Being authentic
Exciting, inspiring
Positive, child-
centred
Actively involving
CYP
Sense of ownership
& belonging
Workforce
CYP
Sense of personal
progression
Progression plans
Holistic Quality cycle
PlanDo
Needs analysis
CYP consultation & feedback
Self-evaluation
Business plan
Programme of activity
CPD
Peer learning
(Seminars)
Peer development
(Apr15)
Striving for excellence
Being authentic
Exciting, inspiring
Positive, child-
centred
Actively involving
CYP
Impact
Review
Sense of ownership
& belonging
Workforce
ACE & other resources
KPIs
CYP
Sense of personal
progression
School music
education plan
Quality assurance process
Progression plans
Impact
Review
Holistic Quality cycle
PlanDo
CYP
Workforce
Needs analysis
Business planProgramme of
activity
Progression plans
CYP consultation &
feedback
School music education plan
Quality assurance
processCPD
Self-evaluation
Striving for excellence
Actively involving CYP
Sense of personal
progressionBeing
authentic
Exciting, inspiring
Positive, child-centred
Sense of ownership &
belonging
Planning what we want to achieve
Story of Change
Who?
The people who matter
How?
Drivers and investment
What?
Delivery
Why?
The Difference we make
Why?
A vision
Organisation
Participant
Funder