multilingual device & l10n testing - an introduction to the sdl test lab
TRANSCRIPT
SDL Proprietary and Confidential
Multilingual Device& L10n UI Testing
Introduction to the SDL Test Lab
Herb Bauer, Business Consultant
SDL Language Customer Success Summit 2015
2
Medical device manufacturers choose to test with SDL
Will someone’s life be
in jeopardy because of
unclear instructions?
Will Chinese patient data
transfer between glucose
meters and mobile devices?
Can you afford to delay
rollouts to foreign markets?
Can you meet regulatory
requirements at twice the
speed and half the cost?
3
Global software companies choose to test with SDL
How can you make sure that
your forms can handle Arabic?
Can your lists support
Japanese numbers and
sorting rules?
Does your Russian OCR
engine work on newspapers?
Does your software work on
Mac and Windows, with Retina
displays and touch screens?
4
Mobile device manufacturers choose to test with SDL
Simulate very large
server infrastructure
Governments use their
tools – we satisfy their
security standards
Innovative test methods:
Persona-based, Thailand
high quality, low cost
5
What if the smoke alarm
fails on a router that’s
only sold in Ireland?
Does the device connect
to the top 100 routers
in Europe?
Can you launch your
product if you don’t
have this information?
Global Internet-of-Things manufacturers choose to test with SDL
6
How will you check your
website before launch into
ten new countries, and
do it very fast?
How will you know that your
security software will work in
all languages, all browsers
and all your mobile devices?
Are you sure your mobile
testing prototypes are
securely managed?
Multinational electronics firms choose to test with SDL
7
Will the firmware upgrade
work in Europe?
Do credit card purchases
& digital rights management
work outside the US?
Will 3rd party apps crash
your software?
Will your foreign partner’s
content damage your
reputation?
Digital media player developers choose to test with SDL
8
We detect and prevent internationalization issues
Text Expansion /
Truncation Issues
Vertical Clipping
of Text
Legibility
Problems,
Handling of
Emphasis
Externalization
of Text
(Un-translated
Text)
Extraction of
Too Much Text
(Over-translation)
9
We prove that live, run-time testing is effective
Line Break
Issues,
Hyphenation
Problems
Some Locale
Issues (Date,
Address,
Numerals)
Character
Encoding & Font
Display Issues
User Interface
Design Problems
10
Why international software & device testing?
Test types:
Functional Testing: Product works as
specified in all supported environments
Linguistic Testing: All translated instances
provide the same high-quality user experience
Benefits:
Rigor/
Traceability
Lower
Risks
Higher
Quality
Lower
Localization
Costs
Faster
Time-to-
Market
11
Test Lab Differentiators
Extreme customer focus
Fully equipped test labs with
dedicated IT, HR, test and
financial management
20 years experience
in localization testing
Large localization test lab,
centralized, with native
language resources
Secure test lab location in the
US plus world-wide resources
Standard processes and
tools, but highly flexible and
adaptable to your needs
Great prices (using our
Thailand & India resources)
Very competitive prices
in US Test Lab
SDL Test Lab is unique