mte air suspension air compressor owner’s manual ford f450 ... · the mte air compressor is a...

MONROE TRUCK EQUIPMENT1051 W. 7th Street • Monroe, WI 53566800-356-8134 • www.monroetruck.com 05090448

Rev. 062512

MTE Air SuspensionAir Compressor Owner’s Manual

Ford F450/F550 &Dodge 4500/5500

• Operation

• Maintenance

• Troubleshooting

• Service Parts

MTE Air Compressor Owner’s Manual

Manual # 05090448

Revision Level , 201

Copyright © 2009

Monroe Truck Equipment, Inc.

1051 W. 7th Street

Monroe, WI 53566 No part of this manual may be used, reproduced, or reprinted without the express written permis-

sion of Monroe Truck Equipment, Inc.

Notice

Specifications, parts descriptions, illustrations, and instructions in this manual were accurate at the time of publica-tion. Monroe Truck Equipment, Inc. reserves the right to discontinue products and to change specifications and

designs at any time without notice and without incurring obligation.

Monroe Truck Equipment, Inc. is not responsible or liable for injury, damage, or loss caused by improper installa-

tion by the end user, misuse of the equipment, lack of maintenance, accidents, or failure to follow instructions. In cases where equipment application was determined by the end user, Monroe Truck Equipment, Inc. is not responsi-

ble or liable for injury, damage, or loss caused by misapplication of this equipment

std_disclaim.doc

NHTSA Notification

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHSTA) in addition to notifying Monroe Truck Equipment.

If NHTSA receives similar complaints, it may open an investigation, and if it finds a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Monroe Truck Equipment.

To contact NHTSA, you may either call the Auto Safety Hotline toll-free 1-800-424-9393 (or 366-0123) in Washington, DC area) or write to: NHTSA, U.S. Department of Transportation, Washington, DC 20590. You can also obtain other information about motor vehicle safety from the Hotline.

1

Table of Contents

Safety Warnings and Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Product Description & Specifications . . . . . . . . . . . . . . . . . . . . . . . . . 3

Normal Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Emergency Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Routine Maintenance & Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Replacing Air Intake Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Electrical Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Air Schematic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-25

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27-28

2

Warnings & Safety Statements

NOTE

The air compressor and air system is not considered to be user-serviceable.

It is recommended that service and re-pairs be performed by a Monroe Truck Equipment facility or other truck equip-ment repair shop.

WARNING

Danger of electrical shock. High current potential at compressor power connec-tion.

Disconnect the vehicle battery or remove the primary power fuse before removing the compressor enclosure cover.

WARNING

Danger of injury from release of com-pressed air.

The compressed air system normally op-erates at 120 psig. Sudden release of air pressure can cause eye injuries and loss of sight.

Wear eye protection when working on the air system components. Disconnect power from the compressor and release all air pressure before working on the air system.

CAUTION

Possible wiring damage or vehicle fire from improper fusing.

Do not bypass the supplied fuses in the electrical circuits. Do not install fuses with a higher current rating than those supplied.

If a fuse burns out, investigate and repair the cause.

3

Product Description & Specifications Product Description The MTE air compressor is a self-contained air supply unit designed for use with an MTE air suspension system. When the vehicle ignition switch is on, the compressor unit will cycle on and off automatically as required to maintain required air pressure for op-eration of the air suspension.

The compressor package includes a reservoir tank correctly sized for the air suspension system.

Operating Parameters and Specifications

Required operating voltage: +11 to 15 VDC

Operating pressure (compressor shut-off) setpoint: 120 psig, + 5 psig

Low pressure (compressor restart) setpoint: 100 psig, + 5 psig

Low-low pressure (warning light) setpoint: 60 psig

System dump signal pressure (dump function engaged): System pressure

System test fill cycle time, 0 to 120 psig: 60-80 seconds

System refill cycle time, 100 to 120 psig: 10-15 seconds

System leak down rate: < 1 psig in 30 minutes

Normal Operation

Normal Operation of the Air System

For normal operation, keep the Dump (Kneel) switch off.

Start the vehicle engine. If the air pressure in the system is low, the compressor will start immediately. When the

pressure reaches the normal operating pressure, the compressor will stop automatically.

Normal maximum operating pressure is 120 psig. The compressor will start whenever the pressure drops to about

100 psig.

The amber “low-pressure” light will turn on if the system pressure drops below 60 psig. If the vehicle has not been

started for several weeks, the low-pressure light may turn on briefly when the engine is started.

Whenever the vehicle is running, you will hear the compressor start and stop occasionally. The frequency of com-

pressor cycling depends on the amount of movement at the rear suspension. As the suspension moves, it consumes

and releases air pressure to keep the chassis level. The more the suspension moves up and down, the more fre-quently the compressor will have to run.

To lower the rear of the vehicle, activate the Dump (Kneel) switch. The suspension will immediately deflate. To

return the suspension to the normal driving height, shut off the Dump switch and verify that the suspension returns to the normal ride height. Never drive the vehicle with the suspension in the Kneel position.

It is normal for the compressor to start when the Dump function is shut off and the suspension begins to inflate.

4

System Operation During Compressor Failure

If the compressor or other component in the enclosure fails and the compressor will not run, air pressure can still be maintained in the suspension system until repairs can be made. Use a compressed air source and a standard tire valve chuck to add air at the Schrader valve in the end of the air tank.

Do not exceed 120 psig when adding air to the tank manually. Use a truck tire pressure gauge to

check the system pressure at the Schrader valve.

If the vehicle must be operated for an extended period in the failure mode, air will have to be added occasionally to

compensate for losses due to movement of the suspension.

If there is an air leak in the system, manual filling of the tank may not be effective except for moving the vehicle a

short distance.

Do not use the Dump (Kneel) function if the system is operating in the failure mode.

CAUTION

Never drive the vehicle with the air bags deflated. Permanent damage to the air bags may occur.

If the compressor system fails, add air manually to the air tank to allow the vehi-cle to be moved to a repair location.

Repair the cause of the compressor sys-tem failure as soon as possible.

Emergency Operation

Manual air fill valve

5

Routine Maintenance

Notes

1. Pull cable attached to drain valve at bottom of tank.

2. The automatic tank drain valve will open briefly each time the compressor runs. The tank should be blown down manually every week to verify that the automatic valve is working.

3. Replace air intake filter more frequently in dusty conditions.

Task Frequency

Weekly Monthly Annually Other

Blow down any moisture in air tank 1, 2 X

Verify proper air pressure at dash gauge X

Activate Dump (Kneel) function X

Replace air intake filter 3 X

Inspect wiring harnesses & air tubing X

Clean & tighten power connections in engine compartment

X

Tighten enclosure & air tank mounting fasteners X

Replace compressor motor brushes 75,000 miles

Inspect enclosure interior & components, elec-trical connections for corrosion

X

Repairs

Except for replacement of the intake air filter, the air compressor unit and the air suspension are not considered user-

serviceable.

Do not attempt to adjust the ride height of the vehicle. Improper ride height can damage the suspension air bags.

For repairs, contact a Monroe Truck Equipment facility or a truck repair shop.

Replacement parts are available through Monroe Truck Equipment. See the parts lists on the following pages.

Maintenance and repairs to suspension parts should only be performed by a competent truck or suspension shop.

6

Replacing the Intake Air Filter

Step 1

Obtain a new filter assembly. The entire assembly must be replaced—the paper element inside is not serviced separately.

Step 2

Shut off the truck and remove the ignition key to prevent starting of the compressor. Remove the cover from the com-pressor enclosure.

Step 3

Remove the old filter from the compressor intake port. The filter should only be hand tight. If necessary, use a pair of slip-joint pliers to loosen the filter.

Step 4

Install the new filter in the compressor intake port. Hand tighten only. Reinstall the enclosure cover.

7

Troubleshooting—Air Compressor

Problem Possible Causes

Compressor does not run 1. Ignition key is off.

2. Dump switch is On.

3. Compressor power fuse

blown.

4. Control panel fuse blown.

5. Low pressure switch defective.

6. Pump motor solenoid defec-tive.

7. Wiring harness cut or broken.

8. Loose or corroded connec-tions.

9. Corroded ground connection at battery.

10. Compressor motor burned out.

Compressor will not shut off 1. Large air leak in air tubing cir-cuit.

2. High-pressure shut off switch

defective.

3. Compressor leaking internally.

Air pressure builds too slow 1. Air intake filter plugged.

2. Air leak at hose between com-pressor and check valve.

3. Compressor leaking internally.

Compressor cycles on/off frequently 1. Air leak between manifold and air tank.

2. Check valve at manifold leaking.

3. Air leak(s) in air tubing to sus-pension system.

Solutions

1. Ignition key must be on.

2. Shut off Dump switch.

3. Check fuse. If blown, check for

short circuit. Replace fuse.

4. Check fuse. If blown, check for short circuit. Replace fuse.

5. Jumper solenoid. If pump runs, replace low pressure switch.

6. Check for battery power to sole-

noid, coil power from pressure switch. Replace solenoid.

7. Inspect wiring. Repair or replace as required.

8. Tighten loose threaded connec-tions. Clean corroded connec-

tions, coat with dielectric grease.

9. Unit is grounded by single cable to battery. Clean and tighten connection.

10. Replace compressor.

1. Check for leaks and repair.

2. Replace pressure switch.

3. Repair or replace compressor.

1. Replace filter.

2. Repair or replace hose.

3. Repair or replace compressor.


2. Replace check valve.


8

Problem Possible Causes

Low pressure light on at all times 1. High-pressure shut off switch failure.

2. Pressure sending unit defective.

High pressure at all times 1. High-pressure shut off switch failure.

Dump function does not work 1. Dump solenoid defective.

2. Dump switch defective.

3. Ground circuit defective.

4. Corrosion at connectors and terminals.

Compressor noisy or vibrates when running

1. Compressor mounting bolts loose.

2. Rubber isolators at compressor mounting missing.

3. Compressor enclosure mount-ing bolts loose.

4. Compressor/motor failure.

Automatic air tank drain valve does not work

1. No power to relay.

2. No ignition power to relay.

3. Ground circuit defective.

4. Relay defective.

5. Drain valve defective.

Solutions

1. Replace switch.

2. Check pressure at Schrader valve to con-firm. Replace sending unit.

1. Replace switch.

2. Check pressure at Schrader valve to confirm.

1. Check for power at solenoid when Dump switch is On. Check for air output from solenoid when energized. Replace sole-noid.

2. Check for power to switch. Check for power out of switch when On. Replace switch.

3. Check ground lug for corrosion. Verify ground circuit from lug to chassis.

4. Inspect all connectors and terminals for corrosion.

1. Tighten mounting bolts until rubber isola-tors compress.

2. Replace rubber isolators.

3. Tighten mounting bolts.

4. Replace compressor.

1. Check for +12VDC at relay terminal 85.

2. Check for +12VDC at relay terminal 30 when ignition is On.

3. Check ground lug for corrosion. Verify ground circuit from lug to chassis.

4. Check for continuity between relay ter-minals 85 & 87a when energized.

5. Jumper power to black wire at relay terminal 87a. Verify that air is released from valve

Troubleshooting—Air Compressor

9

Electrical Schematic

10

Air Schematic

11

Service Parts

5

4

13

12

00129216 Air System Assembly, Ford F450/F550 & Dodge 4500/5500

16

2

3

1

15

17

3

14

12

18

19

20

21

13

00129216 AIR SYSTEM ASSEMBLY, FORD F450/F550 & DODGE 4500/5500

Item Qty Part Number Description

1 1 00108378 Spacer, Manifold, Air (Located under the manifold)

2 1 00108387 Air Tank, 8” O.D. x 24”

3 1 00108389 Switch, Pressure, Compressor

4 1 00108393 Enclosure Weldment, Air System

5 1 00108394 Lid, Enclosure, Air System

6 1 00108396 Harness Assembly, Control, Enclosure (Refer to page 18 for schematic)

7 1 00108397 Harness Assembly, Power (Refer to page 19 for schematic)

8 1 00126500 Harness Assembly, Drain Valve, Elec (Refer to page 19 for schematic)

9 1 00129215 Assembly Kit, Air Tank/Chassis (Refer to pages 16-17 for parts)

10 1 00129217 Harness Assembly, Control, Cab (Refer to page 20 for schematic)

11 1 00129218 Assembly Kit, Air System (Refer to pages 14-15 for parts)

12 1 13241 Switch Assembly, Low Air Pressure

13 1 41010019 Drain Valve Assembly, Elec, Heated

14 1 5025-1 Valve Assembly, Solenoid, Discharge

15 1 HT-1047 Mounting Kit, Air Tank, 8” O.D.

16 1 IND-A Light, Indicator, Amber

17 1 TA-4101-HD-12VDC Air Compressor, Mfg. #980524

18 1 38043 Connector, 2-Contact, Tower

19 2 39001 Cable Seal, 16 Gauge

20 2 31035 Terminal, Female, 16-14 Gauge

21 1 S-E598 Check Valve, 3⁄8” FNPT x 3⁄8” MNPT

14

21

8 13 31

6 9 16

31114

29

1726

19

1

28

18

30

7 920

25

21422

4111424

27

51215

10 23

00129218 Assembly Kit, Air System, Ford F450/F550 & Dodge 4500/5500

15

00129218 ASSEMBLY KIT, AIR SYSTEM, FORD F450/F550 & DODGE 4500/5500


1 1 00111418 Tube, Air, J844, TP-A, 1⁄4” x 10”, Black (Manifold to Tee)

2 8 05010591 Bolt, 1⁄4 -20 x 3⁄4”, G8, HHCS, Zinc (Lid)

3 2 05010593 Bolt, 1⁄4 -20 x 1”, G8, HHCS, Zinc (Solenoid)

4 4 05010594 Bolt, 1⁄4 -20 x 11⁄4”, G8, HHCS, Zinc (Compressor)

5 2 05010618 Bolt, 5⁄16-18 x 1”, G8, HHCS, Zinc (Ground Stud & Discharge Solenoid)

6 1 05016955 Screw, #10-24 x 3⁄4”, PH RDHD, Zinc (Control Harness Plug, Mounting Plate)

7 2 05017087 Screw, #10-24 x 2”, PD, RDHD, Zinc (Manifold)

8 4 05017096 Bolt, 3⁄8 -16 x 2”, G8, HFHS, BP (Enclosure to Frame)

9 3 05020507 Nut, #10-24, G2, Nylon Lock, Zinc

10 4 05020515 Nut, #8-32, G2, Nylon Lock, Zinc

11 6 05020536 Nut, 1⁄4 -20, G2, Nylon Lock, Zinc

12 2 05020909 Nut, 5⁄16-18, GC, Top Lock, C&W

13 4 05021097 Nut, 3⁄8 -16, GG, HF, Top Lock, Z&W

14 20 05021305 Washer, 1⁄4”, Flat, Zinc

15 3 05021306 Washer, 5⁄16”, Flat, Zinc

16 1 05021328 Washer, #10, Flat, Zinc

17 1 24409 Plug, .922 O.D., 3⁄4” Mounting Hole

18 1 3149-6 Plug, Countersunk, 3⁄8” MNPT

19 1 3220-4-2 Bushing, 1⁄4” MNPT x 1⁄8” FNPT

20 1 3325-6-4 Nipple, Hex, 3⁄8” NPT x 1⁄4” NPT

21 1 52-307-001 Solenoid Assembly, 85A, Continuous

22 8 54110 U-Nut, Extruded, 1⁄4-20

23 4 90279A194 Screw, #8-32 x 1⁄2”, PH, RDHD, Zinc

24 4 9311K131 Grommet, 3⁄4” O.D. x .304” I.D.

25 1 AQ66-DOT-6X6 Connector, 3⁄8” Air x 3⁄8” FNPT

26 1 AQ68-DOT-6X6 Connector, 3⁄8” Air, 3⁄8” MNPT

27 1 AQ69-DOTS-4X2 Elbow, 90˚, Swivel, 1⁄4” Air, 1⁄8” MNPT (Discharge Solenoid Outlet)

28 1 AQ69-DOTS-4X4 Elbow, 90˚, Swivel, 1⁄4” Air, 1⁄4” MNPT

29 1 AQ72-DOTS-4X2 Tee, Branch, Swivel, 1⁄4” Air, 1⁄8” MNPT (Discharge Solenoid Inlet)

30 1 MS0803 Manifold, Air, 3-Port, 1⁄4” NPT

31 4 Z24596 Washer, 3⁄8” I.D. x 11⁄4” O.D., Rubber

16

19

14 15 16

6 11

21

14 22

3 7 8

20

18

9

12

61

19

17

14

13

2611

12

23

5 10

478

FRONT AIR SPRING

REAR AIR SPRING

LH/RH AIR SPRING FITTINGS

RH SPRING ARM MTG BRACKET

BRAKE LINE - LOWER AXLE CRADLE

OEM CROSSMEMBER

AIR TANK MTG BRACKETS

LEVELING VALVE LINKAGE

AIR TANK MTG BRACKETS

LEVELING VALVE MTG STUDS

SUPPLY & DISCHARGE SIGNAL LINE TEES

AIR TANK FITTINGS

LEVELING VALVE BRACKET

24

00129215 Assembly Kit, Air Tank/Chassis, Ford F450/F550 & Dodge 4500/5500

17

00129215 ASSEMBLY KIT, AIR TANK/CHASSIS, FORD F450/F550 & DODGE 4500/5500


1 2 05010591 Bolt, 1⁄4-20 x 3⁄4”, G8, HHCS, ZC

2 3 05010593 Bolt, 1⁄4-20 x 1”, G8, HHCS, ZC

3 4 05010643 Bolt, 3⁄8 -16 x 1”, G8, HHCS, ZC

4 1 05010646 Bolt, 3⁄8 -16 x 13⁄4”, G8, HHCS, ZC

5 3 05017098 Bolt, 1⁄2-13 x 13⁄4”, G8, HHCS, ZC

6 9 05020536 Nut, 1⁄4-20, G2, Nylon Lock, ZC

7 5 05020898 Nut, 3⁄8 -16, GC, Top Lock, C&W

8 6 05021013 Washer, 3⁄8”, Flat, Mil-Carb, SAE

9 4 05021067 Nut, M6-1, CLS8.8, Nylon Lock, SS

10 3 05021098 Nut, 1⁄2-13, CG, HF, Top Lock, Z&W

11 7 05021305 Washer, 1⁄4”, Flat, ZC

12 3 25106 Clamp, Cable, Insulated, #6



15 1 3750-6 Tee, Street, 3⁄8” NPT

16 1 8063K38 Valve, Schrader, 1⁄4” NPT

17 2 WJ8G Air Fitting, Tee, 1⁄4”, Poly, Push

18 2 AQ69-DOTS-4X4 Elbow, 90˚, Swivel, 1⁄4” Air x 1⁄4” MNPT


20 2 AQ72-DOTS-4X4 Tee, Branch, Swivel, 1⁄4” Air x 1⁄4” MNPT

21 1 S9343150470 Drain Valve, 1⁄4” MNPT, 24” Cable

22 1 N1178AB Relief Valve, 150 PSI, 3⁄8” NPT


24 4 3200-4-4 Bushing, 1⁄4” MNPT, 1⁄4” FNPT

18

00108396 Harness Assembly, Control, Enclosure

19

00108397 Harness Assembly, Power

00126500 Harness Assembly, Drain Valve, Elec

20

00129217 Harness Assembly, Control, Cab

21

OPTIONS

00129214 Bracket Weldment, Inner, Air System

Used to:• Mount air system assembly on inside of

frame rails• Mount air tank & relocate air system

Typical Application: Ambulance


1 1 00131503 Bracket Weldment, Air System, Inner

2 1 05010645 Bolt, 3⁄8-16 x 11⁄2”, G8, HHCS, Zinc

3 3 05010691 Bolt, 1⁄2 -13 x 11⁄2”, G8, HHCS, Zinc



00132568 Mounting Kit, Air System, Inner, Dodge 4500/5500

1

25

34

22

OPTIONS


1 1 00126515 Harness Assembly, Air Dryer (Refer to page 24 for schematic)

2 1 00130302 Bracket, Mounting, Air Dryer

3 2 05010619 Bolt, 5⁄16-18 x 11⁄4”, G8, HHCS, ZC


5 4 05021306 Washer, 5⁄16”, Flat, ZC

6 3 05021307 Washer, 3⁄8”, Flat, ZC



9 1 AD-DU4-58270 Air Dryer


11 3 XXV4 Bolt, M10-1.25 x 25, G10.9, HHCS, ZC

12 1 05016955 Screw, #10-24 x 3⁄4”, PH RD HD, ZC

13 1 05020507 Nut, #10-24, G2, Nylon Lock, ZC

14 1 05021328 Washer, #10, Flat, ZC

2

78

9

11 6

10

12 13 14 ATTACH RELAY IN AIR COMPRESSOR ENCLOSURE

00130304 Air Dryer Kit, Ford F450/F550

23

OPTIONS


1 1 00126515 Harness Assembly, Air Dryer (Refer to page 24 for schematic)

2 1 00135544 Bracket, Mounting, Air Dryer

3 2 05010619 Bolt, 5⁄16-18 x 11⁄4”, G8, HHCS, ZC


5 4 05021306 Washer, 5⁄16”, Flat, ZC

6 3 05021307 Washer, 3⁄8”, Flat, ZC



9 1 AD-DU4-58270 Air Dryer


11 3 XXV4 Bolt, M10-1.25 x 25, G10.9, HHCS, ZC

12 1 05016955 Screw, #10-24 x 3⁄4”, PH RD HD, ZC

13 1 05020507 Nut, #10-24, G2, Nylon Lock, ZC

14 1 05021328 Washer, #10, Flat, ZC

2

78

9

11 6

10

12 13 14

3 4 5

ATTACH RELAY IN AIR COMPRESSOR ENCLOSURE

00135541 Air Dryer Kit, Dodge 4500/5500

OPTIONS

00126515 Harness Assembly, Air Dryer

24

OPTIONS

25

Air Dryer Kit, Air Schematic

26

OPTIONS

Air Dryer Kit, Electrical Schematic

27

3-Year Limited Warranty Policy Monroe Truck Equipment (MTE) Limited Warranty Coverage

Structural fabricated components are warranted against defects and failure due to materials and workmanship for 3 years or 36,000 miles.

Powder-coat paint finish is warranted against cracking, checking, peeling, and delamination for 3 years or 36,000 miles.

Assembly and installation workmanship for MTE components is warranted for 1 year or 12,000 miles.

Purchased components (items not manufactured by MTE) are covered by the supplier’s warranty policy.

Eligibility for Warranty Coverage

This warranty applies only to air suspension systems specified and installed by MTE or an authorized distributor.

The vehicle must be operated within the weight ratings for the axles (GAWR front and rear) and the overall chassis (GVWR).

Warranty period commences from the in-service date for the original owner.

Original owner must complete and submit the Warranty & Serial Number Registration Card within thirty (30) days of purchase.

The suspension components must be maintained and serviced according to the guidelines in the supplied owner’s manual.

Exclusions

The 3-year limited warranty applies only to fabricated suspension components and excludes non-MTE components and accessories, which are covered by separate and

specific warranties.

Any modifications or additions to the vehicle suspension that change the suspension height, suspension travel, or driveline angle may void the warranty.

Any use or application of the suspension system for off-road driving, racing, or other purpose not specified, intended, or foreseen by MTE will void the warranty.

Warranty does not apply to any product that has been transferred to another vehicle, altered, overloaded, abused, or misused.

Warranty does not apply to systems or components sold and used outside the United States and Canada.

Failure of any components resulting from or related to collisions or accidents is not covered.

Parts considered wear items and “consumables”, such as filters and light bulbs, are not covered by any part of this warranty.

This warranty is not transferable.

Warranty Repairs Performed by MTE or Authorized Agents

Warranty repairs shall be performed at an MTE facility or at an authorized distributor or dealer. MTE may, at its discretion, pick up and return the vehicle to the owner’s loca-tion or may request that the owner deliver the vehicle to the repair site.

Warranty Repairs Performed by Non-MTE Entities

MTE may authorize a third party to perform warranty repairs. Any such decision will be based on type of repair, distance to the nearest approved MTE repair site, and urgency of the repair. MTE must grant authorization and permission before a non-MTE entity begins repair or replacement of components. Warranty claims for unau-thorized and unsubstantiated work may be denied.

Peripheral, Incidental, and Consequential Damages and Claims

The MTE limited warranty does not apply to damage and failure resulting from misuse, abuse, neglect, accident, improper customer/distributor installation, lack of maintenance, or acts of God. Any modifications by the buyer or any third party, without the prior written consent of MTE, may void this warranty. Operating conditions, or applications not made known to or contemplated by MTE at the time of delivery to the buyer may also void this warranty. Damages resulting from any other abnormal operation will not be covered by this warranty.

Normal maintenance, wear, and consumable items such as light bulbs are not covered under this warranty.

MTE will not reimburse for lost time, business, or business opportunity, or for any loss of use related to warranty claims. MTE will not provide or pay for the use of a rental vehicle, equipment, or tools while warranty work is performed. MTE will not reimburse for equipment or tools that are damaged, lost, or missing in conjunction with a warranty claim. MTE is not responsible for and will not reimburse for mileage, fuel, and wear incurred in the process of driving the vehicle to a repair site or delivery to the end user location, nor for lost time incurred by an owner delivering and picking up a vehicle.

This limited warranty is the sole and exclusive remedy for defective products manufactured and/or installed by MTE.

28

Making an Appointment for Warranty Service at an MTE Facility or Authorized Repair Site

Obtain the following information:

Vehicle Identification Number (VIN)

Type, model, and serial number of component or product requiring service

Number of original MTE Sales Order if available

Name of dealer that vehicle was purchased from if known

Date of purchase/in-service date if known

Detailed description of the problem

Call the MTE location where your truck was built. The build location will be marked on the yellow certification label in or near the driver’s door jamb.

Monroe, Wisconsin: 1-608-329-8437 (Warranty Dept.) or 1-800-356-8134 (ask for Warranty Dept.)

Flint, Michigan: 1-800-233-2030 (ask for Warranty Dept.)

De Pere, Wisconsin: 1-800-848-5400 (ask for Service Dept.)

Marshfield, Wisconsin: 1-800-882-1900 (ask for Service Dept.)

Joliet, Illinois: 1-800-892-7052 (ask for Service Dept.)

Galion, Ohio: 1-419-777-7120 (ask for Service Dept.)

Louisville, Kentucky: 1-502-426-0990 (ask for Service Dept.)

Discuss the problem with the Warranty representative to determine resolution and repair schedule.

Please let the Warranty representative know if your vehicle was sold with an extended or other non-standard warranty policy!

Requesting Authorization to Perform Warranty Work or Payment for Work Performed

1. Obtain the following information:

All of the information requested in item #1 above, plus:

Documented photographs for any physical damage. (paint, dents, etc.)

Inspection notes by MTE personnel or a third party representing MTE if necessary.

2. Call the MTE location where your truck was built. The build location will be marked on the yellow certification label in or near the driver’s door jamb. See the location list in item #2 above.

3. Discuss the problem with the Warranty representative to determine coverage and repair method.

4. The representative will grant permission to perform repairs if approved.

5. The representative will issue a Returned Goods Authorization (RGA) number.

6. Defective parts must be returned freight prepaid to MTE within ten days.

7. If the affected component was purchased from a non-MTE supplier, please allow extra time for MTE to contact and work with the supplier.

How to Obtain Warranty Service

29

NOTES

MONROE TRUCK EQUIPMENT1051 W. 7th Street • Monroe, WI 53566800-356-8134 • www.monroetruck.com

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