mshopper mobile mstore and marketing platform
DESCRIPTION
mShopper’s Mobile Commerce Made Easy™ platform offers merchants an easy to use software solution to create a custom branded mStore™. No budget or IT resources required. Simply upload your product datafeed, logo, custom messaging and use the platform tools to merchandise and promote your new mStore. With an mStore that works on any smartphone, you don’t have to worry about keeping up with the rapid pace of change in mobile platforms, devices and browsers. Our consumer outreach tool GetFirstDibs™ generates your Mobile ROI. It helps build your permission mobile database, send text alerts on your special offers and drive traffic to your new mStore. With mShopper’s SaaS platform, you can effectively convert mobile traffic into sales today. Now that’s Mobile Commerce Made Easy™![Learn more and watch our product demo at mshopper.com]TRANSCRIPT
Increase sales to your mobile shoppers with
The Mobile Experts Since 2005
Text BEAVERTONTo 80676 to view your
demo mStore®
1 out of every 7
Source: IBM’s CoreMetrics: Black Friday Report 2011. 14.3% of all traffic to US retail websites came from mobile devices
visitors to retail websites on Black Friday
used a mobile device!
Mobile became a serious sales channel during 2011 Holidays
Half of your traffic will be mobile by the end of 2013
2010 2011 2012 2013 2014 20150
500
1,000
1,500
2,000
2,500
Mobile Vs. Non-Mobile Internet UsersGlobal Forecast from Morgan Stanley
Non-Mobile Internet Users
Mobile Internet Users
Inte
rnet
Use
rs (
Mil
lio
ns)
Source: Mary Meeker & Morgan Stanley Research, 2010
Mobile internet usage overtakes non-mobile by Holiday 2013!
Mobile is the new acquisition channel
Source: mShopperU research across all merchants, September 2011
Percent of traffic to mStores coming from mobile searches for products, brands, or categories
(i.e. not returning customers typing in your brand name/URL directly)
80%
Send your mobile shoppers to mobile-optimized sites, or you will lose money!
--Google to its advertisers (September 2011)
Google’s game changer (they recognize the opportunity)
Why Google acted…non-optimized sites don’t convert
Current Mobile Site(non-mobile-optimized)
mStore(mobile-optimized)
VS.
Conversion Rates
Typically ~0.3% Can range from 1.0% to 3.0%!
The cost of low conversion rates is significant and growing!
↑ Click to use mCalculator on mShopper.com ↑
DESIGN & FUNCTIONALITY: Need to build for unique behaviors of mobile shoppers
VERSIONING: Need to adjust for hundreds of handsets & more released monthly. Thousands of combinations of screen sizes, browsers, interfaces, OS, etc.
IT: Building in-house requires skills and availability most retailers don’t have
BUDGET & TIME: Current solutions require significant investment and 3-6 months
MARKETING: Without marketing tools few will find your mobile store
But….going mobile is hard to do
mShopper makes it easy!
No IT Required
No Capital Budget Required
Platform-agnostic(works with any e-commerce platform)
Can Go Live in Minutes(not months!)
Feature-Rich & Customizable(100+ features, content management, custom
layouts, conversion-focused)
We Don’t Just Mobilize Your Website(mStore customized for mobile shopping behavior)
Built-in Marketing & Promotion(patent-pending tools drive traffic & sales)
Technology Updates Included(automatically get platform upgrades)
A True M-Commerce Partner(we’re performance-based & work for your success)
No Commitment Required(we’re confident in our ability to drive mobile sales)
mShopper Solution
mStoreBuilt for mobile
devices and mobile shopping behavior
Merchant Dashboard
Easily build, manage, market, and analyze
your mStore
Home PageCustomizable layout (modules & themes)
Auto-scrolling hot deals carousel
Popular categories & brands (automatic/select)
SMS sign-up form
Search EngineAutonomous search for mobile behavior
SOLR search engine customizable for your products
Shopper-friendly search results presentation
Easily sort and filter results, gallery display
Search box on every page
Product DetailsScrolling product image gallery (up to 10)
Automatic sales-price formatting
Easy size and color selection
Shipping cost calculator (increases conversions)
Easy-to-use tabbed display of product fields
Scrolling carousel of related products
Add-to-Wish-List feature
Product Reviews if available
Shopping CartUser-friendly shopping cart with unlimited items
Shipping cost calculator by zip code
Three popular alternative payment options in
addition to all major Credit Cards
Cart abandonment SMS reminders
Checkout
Streamlined 3-step checkout
Integration with current customer database
Three order-processing options:1. Shopping Cart API2. Live-Order Queue3. PCI-compliant Business Processing Center
Completely Redesigned Dashboard
• Built-in datafeed integrations with 20 popular data providers & formats Improved Wiki-style Help Center & How to Videos
• Even more customizations of color, content, merchandising, and layout Order processing via Live Order Queue
• Simpler & more powerful SMS Marketing (multiple landing pages) Enhanced Analytics
Completely Redesigned Analytics
Your business is unique, and so is your mStore
Build a mobile database and send text alertsTools to promote your sign-up form on web, in email, and in social media
Powerful for direct response & branding
Analytics measure key ROI metrics
SMS Marketing
SMS Helps Drive Traffic to Your mStore
Mobile Sign-Ups
Text alerts to product pages
Email to Database
Links to web sign-up form
Social / Viral Media
Links to web
sign-up form
Auto-redirect for mobile viewers
Form embedded on site
YourStore.com
Keyword Drivers in
Print/ RadioText XYZ to
1234
Bounce-back text
linkPaid Search
Links to web sign-up
form
Mobile Search (Paid)
Mobile Search(Organic)
Mobile Banner Ads
mShopper provides tools in red boxes
Review opt-ins, alerts sent,
transactions, sales amounts, time frame
and even ROI.
Review opt-ins, alerts sent,
transactions, sales amounts, time frame
and even ROI.
Performance Services Group (PSG) Your Exclusive Mobile Agency…
• Exclusive 1 on 1 client management & support• Merchandise & optimize mStore data feeds• Create brand impressions & direct response via SMS• Constant mobile shopper engagement• Performance audit & recommendations• Conversion feature assistance• 360 Marketing: Social media, traditional, print & creative
assets with promotional leadership
• Exclusive 1 on 1 client management & support• Merchandise & optimize mStore data feeds• Create brand impressions & direct response via SMS• Constant mobile shopper engagement• Performance audit & recommendations• Conversion feature assistance• 360 Marketing: Social media, traditional, print & creative
assets with promotional leadership
• Traffic, sales and conversion improvements• Beautiful, feature-packed mobile commerce platform• Save you time & resources & provide mobile education• Ownership of permission-based mobile cell phone database
• Traffic, sales and conversion improvements• Beautiful, feature-packed mobile commerce platform• Save you time & resources & provide mobile education• Ownership of permission-based mobile cell phone database
What We Do: What We Do:
Results:Results:
• Plans start @ $500/mo. pending scope of work• Ask about current PSG promotions & save more today!• Plans start @ $500/mo. pending scope of work• Ask about current PSG promotions & save more today!Pricing:Pricing:We know mobile… hire us to
help
Additional Information On Going Mobile
‒ mShopper’s Three Order Processing Options
‒ mShopper’s Pricing Made Easy
‒ Cost & time comparison of other vendors/ building in-house
Pricing Made Easy
Monthly Licensing
$99 - $299 - $499 - $999
based on web traffic
Performance-Based Fee
5% or published affiliate rate of each
transaction
Text Messaging
1 penny per message (Wow!)
Our pricing is designed so that we will be your mobile business partner – we will make sure you succeed
Licensing Costs: <100K visits = $99; between 100K and 400K = $299; between 400K and 1MM = $499; >1MM = $999Text Costs: Text Messaging costs 1.5 cents per message when not purchased in volume (<100K messages)
Performance Services Group
Starting at $500/month
Optional Fees Below
WE DO ITOur PCI-compliant Business Processing Center enters the order into your e-commerce cart
YOU DO ITWe email you the order info and your CSRs process like any ecommerce order (Live Order Queue)
AUTOMATEDOur Engineers work together and we set up an API directly into your cart
Order Processing Made Easy
We Know Mobile! We know you’re busy, so let our team of mobile experts do what it takes to optimize your conversion rate
Need Help? Use our Performance Services Team
• Detailed analysis of performance metrics (traffic, search, SMS, orders, conversions, etc.)
• Comparison vs. mShopper industry benchmarks
• Detailed recommendations for improving conversion rates
Performance
Audit
What We’ll Do
• Scheduling hot deals to keep content fresh
• Can use current promotions or analysis of shopper’s mStore search termsMerchandising
• Production of web & email assets to promote mStore and SMS sign-up form
• Production of homepage banner image to match e-commerce promotionsPromotional
Assets
• Recommendations to grow mobile database from all channels
• Create, schedule & send SMS alerts weekly using best practicesSMS Marketing
Pricing starts at just $500 per month – ask us for more info
mShopper Comparison
Source: CIO Magazine, 2/15/12
…expect to pay upwards of $200,000.
…it will take three to nine months.
It took 90 days and less than $150,000…
““ ””
“”
You can build it in-house …or use a non-self-service vendor
Source: Internet Retailer Magazine, 2/1/2012
In-House
In-House Costs
• Months of IT time to set-up
• Monthly maintenance & updates
• Lost IT time (other projects)
mShopper
Make Your Mobile Shoppers Smile And Bring More Money to Your Business by…
Going Mobile with mShopper Now!