ms selling document direct
TRANSCRIPT
Document DirectReducing the ratio of support staff to fee earnersSaving money to make money
What are the costs?
A typical day
9am 6pm1pmAmend documentsCollate enclosuresForm fillingOpen/close filePost/filingRaise chequeSpecial instructionsTelephone callsTyping
A typical day
9am 6pm1pm
Collate enclosuresForm fillingOpen/close filePost/filingRaise chequeSpecial instructionsTelephone calls
A typical day
9am 6pm1pm
Collate enclosuresForm fillingOpen/close filePost/filingRaise chequeSpecial instructionsTelephone calls
A very simple system
Client dictation system
Outsource program installed
Dictation sent to Document Direct
Audio typed up remotely into client format
Returned to client via email or direct
to CM
Dictation systems
A.N. Other in any format
Old v New – the cost comparison
•Calculate in house secretary hourly rate▫Include NI, pension, bonus, insurances,
office floor space and other overhead•How much dictation is produced each day?▫Run a report from the dictation system used
•Compare the cost to outsource▫Document Direct charges per minute of
dictation at £[please enquire] and include out of hours services, 7 days per week
The market place
TOP 500
Medium to small law
firms
Individuals, eg
barristers Non-legal
Working practices will vary depending upon the size of the business
Larger firms will be working on a ratio of 4:1 (fee earners to secretary)
Adapt to survive
Charles Darwin Origin of the Species
It is not the strongest of
species that survive, nor the
most intelligent, but the ones
who are most responsive to
change
Possible objections
How we help
Our vision:To be the outsource typing service of choice for the legal sector
How?Being always responsive to our clients, providing the most flexible and helpful service and highlighting our expertise so that our clients come to rely on us.
Why?To give ourselves and others the opportunity to have healthy, happy and balanced lives – profitably.
By having 10% of the top 250 UK law firms as our clients .
Any questions for your speaker…?
Margarette SearingTechnical Manager
Document Direct
Direct Dial: 07860 112731
Email: [email protected]