ms outlook and asterisk (or enjay synapse) integration
DESCRIPTION
In MS Outlook, for any given contact - you can find all the email communications that you have had with that person, but what about Telephonic communications? Considering that in business, 45% of the communications that we make with people is telephonic, it becomes very important to have a track and analysis of this communication also. Enjay Synapse Outlook Connector Addon - integrates very tightly with MS outlook with Enjay Synapse, giving you all the advantages of Business Telephony Integration. You may also view the video demo here: http://www.youtube.com/watch?v=Da4jAtEo-7wTRANSCRIPT
MS Outlook and Synapse Integration
Features of Outlook Add-in for Synapse
● Installable Add-in
● Compatible with Outlook 2007 and 2010
● Easy configuration
● Incoming call popup can be disabled - a user based setting
Menu View for Enjay
1.
Menu View for EnjaySettings
1.
2.
Menu View for EnjaySettingsAutomatic synapse search
1.
2.
Menu View for EnjaySettingsAutomatic synapse search
1.
2.
Menu View for EnjaySettingsAutomatic synapse search
1.
2.
1.
2..
3.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List
1.
2..
3.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List
1.
2.
3.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details
1.
2..
3..
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details
1.
2.
3.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list
1.
2..
3.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list
1.
2..
3.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail root
1.
2..
3.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail root
1.
2..
3.
4.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call
1.
2..
3.
4.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact
1.
2..
3.
4.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-Save Contact
1.
2..
3.
4.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact
1.
2..
3.
4.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact- New call
1.
2..
3.
4.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact- New call- Add existing Contact
1.
2..
3.
4.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact- New call- Add existing Contact- Save after add
1.
2..
3.
4.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact- New call- Add existing Contact- Save after add- Saved popup
1.
2..
3.
4.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact- New call- Add existing Contact- Save after add- Saved popup- Click to open
1.
2..
3.
4.
5.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact- New call- Add existing Contact- Save after add- Saved popup- Click to openCorporate Directory
1.
2..
3.
4.
5.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact- New call- Add existing Contact- Save after add- Saved popup- Click to openCorporate Directory- Click to call
1.
2..
3.
4.
5.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact- New call- Add existing Contact- Save after add- Saved popup- Click to openCorporate Directory- Click to call- Status
1.
2..
3.
4.
5.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact- New call- Add existing Contact- Save after add- Saved popup- Click to openCorporate Directory- Click to call- Status- Journal Entry of call record
1.
2..
3.
4.
5.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact- New call- Add existing Contact- Save after add- Saved popup- Click to openCorporate Directory- Click to call- Status- Journal Entry of call record- Call recording URL
1.
2..
3.
4.
5.
Menu View for EnjaySettingsAutomatic synapse searchClick to call- From contact List / details- From E-mail list- From E-mail rootIncoming Call- create new Contact-After saving contact- New call- Add existing Contact- Save after add- Saved popup- Click to openCorporate Directory- Click to call- Status- Journal Entry of call record- Call recording URL- Play Call
End