mpm customer ppt_quest branded

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Microsoft Platform Management

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Page 1: MPM Customer PPT_Quest Branded

Microsoft Platform Management

Page 2: MPM Customer PPT_Quest Branded

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IT Out of Balance

IT is Spending More Time Administrating than Innovating

Only 25% spent on innovation• Turning ideas into products

and services• Evolving with technology• Improving security posture

• Provisioning users• Alerting on security events• Managing Group Policy

and permissions• Reporting on compliance

75% of IT budget is KTLO(“keep the lights on”)

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Azure ADAzure AD has >10M tenants

Hybrid AD75% of orgs. > 500 users sync AD on-prem to Azure AD

Office 365 growth49M to 250M seats (2015-2019)

Optimize for the cloud

Business Drivers Market Trends

Customers are Looking for Answers

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95M of 500M AD AcctsUnder attack daily every day

10M Cyber Attacks

$4 MillionAverage cost of a data breach

1.3B Azure ADLogins per day

Optimize for the cloud

Reduce risk and increase security

Business Drivers Market Trends

Customers are Looking for Answers

10M logins per day are cyber attacks

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Optimize for the cloud

Reduce risk and increase security

Deliver next-gen apps and enable modern worker 69% can’t track ROI

71% invest in UC 71% increased UC investment to support remote workers

Skype for Business>77M users in 2016 growing to 118M by 2017

Business Drivers Market Trends

Customers are Looking for Answers

69% lack proper tools to measure UC cost savings

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Customers are Looking for Answers

Optimize for the cloud

Reduce risk and increase security

Deliver next-gen apps and enable modern worker

Migrate data without impact

Wave 2016New releases of Windows Server and Exchange driving AD/Exchange restructuring

44% at risk44% still on Exchange 03/07/10 and need to migrate to newer version

$5 TrillionSpent globally on M&A, driving AD/Exchange consolidation

Business Drivers Market Trends

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Quest Microsoft Platform Management solutions have been used to migrate, secure and manage more than 180M users globally.

It’s Time for a new approach to Microsoft Platform Management

Cloud | Hybrid | On-Premises

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Backed by unrivaled experienceIt’s Time to partner with the Microsoft leader

2001Organizations moved en masse to Exchange and AD

2007Destination Exchange: capitalized on Notes-to-Microsoft shift

TodayIt’s time to optimize Microsoft infrastructure for the cloud

2013Active Directory modernization message propelled growth

Quest entered MPM space with email reporting

2000

Expanded portfolio to include AD/Exchange migration and management

2001 / 2004

Added Change Auditor to solidify a complete security, migration and management solution.

2008

Dell acquired Quest

2012

Cloud adoption accelerates

2013-Today

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User Experience

DOUBLE# of mailboxes migrated to Exchange over competition

72M AD accounts migrated

Or more than 8X the number of people living in NYC!

101M If 1 user = 1 mile, then that’s 211 trips to the moon…and back!

user accounts audited5X More Exchange mailboxes

managed than folks visiting the Eiffel Tower annually! TWICE

Named Microsoft ISV Partner of the Year

Fair Dinkum, Mate?!

Or more than 6x the number of mates living in Australia!

Active Directory accounts managed

149M!!!

Lookin’ good,

NeilDo you like my hat?

Non!

WOW!

You can say that again.

That’s 2 more than Johnny Depp’s Oscar count!

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Optimize the applicationexperience

Modernize infrastructure

for the cloud

Automate complex processes

Enable adata-driven

business

Reduce risk by automating• Security controls• Compliance auditing for PCI,

HIPAA, SOX, FISMA, etc.• Disaster recovery

Optimize your AD• Consolidate and restructure

AD to reduce footprint• Improve hybrid AD security

posture

Deliver ZeroIMPACT migration • Move to Office 365

3x faster• Get off legacy infrastructure

with no disruption

Deliver optimal performance for end users• Keep AD healthy• Drive adoption for Skype for

Business

Quest gives customers more TIME to INNOVATE

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The Quest difference = market-leading AD solutions

Optimize the applicationexperience

Modernize infrastructure

for the cloud

Automate complex processes

Enable adata-driven

business

• Continually assess• Detect and alert• Remediate and mitigate• Investigate and recover

• Prepare, assess and clean up

• Simplify migration• Deliver seamless

coexistence• Streamline management

• Backup and recover• Ensure performance and

availability • Simplify reporting • Automate administration

ZeroIMPACT Migration

Management & Automation

Hybrid AD Security

We are THE AD experts>150M AD users managed>101M AD users audited>72M AD users migrated

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AD is the backbone of all Microsoft environments

Increased security posture(visibility into accidental or malicious changes)

Safely extend beyond Win(MAC, Linux, Unix)

Future-proof(whatever comes next)

Optimizing AD is critical for all business imperatives

Compliance requirements(PCI-DSS, HIPAA, GBDR)

Effective recovery plans(87% of IT Pros have experienced an incident)

Platform upgrades (EOL, EOS)

Evolving tech trends (Office 365/Cloud)

Mergers & acquisitions (divestures too)

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The Reality? Legacy AD blocks innovation

Most organizations have real and significant challenges around AD that need to be solved to take advantage of new technology

Quest helps customers optimize AD to stay in front of business changes and emerging technology

It’s Time to evaluate the health and readiness of your AD environment

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Continuous Microsoft Optimization Lifecycle

Optimize the applicationexperience

Modernize infrastructure

for the cloud

Automate complex processes

Enable adata-driven

business

ZeroIMPACT Migration

Management & Automation

Hybrid AD Security

Secure, migrate and manage the entire Microsoft stack

Page 15: MPM Customer PPT_Quest Branded

Solution breakdown

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Hybrid AD Security Suite IT Security Search & Recovery Manager FE• Investigate AD security Incidents

• Continuously test AD business continuity plan

• Recover from a security incident

• Improve your RTO following a disaster

• Secure access to AD DC data

Enterprise Reporter• Report on elevated permission in AD

• Visibility of open shares across servers

• Understand which servers have vulnerable security settings

Active Roles & GPOADmin• Enforce permission blacklisting /

whitelisting in AD

• Implement AD least-privilege access model

• Prevent unauthorized access to sensitive resources

• Auto-Remediate unauthorized activities

Change Auditor for AD• Detect suspicious privileged AD

activities

• Alert on potential AD insider threats

• Notify in real time of unauthorized intrusions against AD

• Detect and alert on brute-force attacks

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Migration ManagerCoexistence Manager

Enterprise ReporterChange Auditor

Recovery ManagerUC Analytics

Enterprise ReporterChange Auditor

Recovery ManagerUC Analytics+Active Roles+Many more

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Case studies

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Customer storyJohnson Matthey

Challenge• Consolidate 27 AD forests into one single AD within a

tight deadline.

British multinational specialty chemicals and sustainable technologies company headquartered in the United Kingdom.

Results• Smooth consolidation with zero data loss • Cut migration time by 83%, from 4 years to 8 months• Reduced local admin support by 98 %, freeing them to

focus on other important tasks• Improved security and management of AD• Enabled compliance with industry regulations

“Migration Manager exceeded our expectations. We completed the migration in 8 months, whereas a manual approach would have taken us at least 4 years.” Stephen Way, IT Director

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Customer Story: Amway

Challenge• Migrate 19k Notes mailboxes to Office 365 on a

tight schedule• No migration or Office 365 experience in-house

Manufactures and distributes more than 450 nutrition, beauty and home products for consumers.

Results• Migrated 19k mailboxes and 12 months of calendar

data on time and under budget • Ensured zero impact with seamless directory,

free/busy and calendar coexistence • Exceeded expectations with flexible, expert

professional services

“The migration was so successful that management recognized our team with CIO Awards, the most prestigious honor given to Amway employees.”

Brian Greene, Manager of Unified Communications

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Customer Story: Dragon Capital

Results• Slashes time to investigate and resolve incidents

from hours or days to just minutes• Saves the IS department 10 percent of its budget• Ensures regulatory compliance and follows

industry best practices

“Change Auditor enabled us to cut the time spent investigating information security

incidents related to unauthorized access to data located in our corporate information

systems in half.” Dmytro Pasechnik, Head of Information Security

Challenge• Native tools lack real-time change auditing• Need to reduce time and effort required for

security investigations

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Customer Story: Energy Company (10,000 employees)

Challenge• An IT staff member at a U.S. energy company

made a simple mistake that brought down the entire domain within 15 minutes

Results• Restored the domain to working condition

within an hour• Full restoration of nearly all 36 DCs in the domain

overnight• Averted potentially days or weeks of downtime and

millions of dollars in revenue losses

“Less than an hour after we started Recovery Manager, the domain was, for all

intents and purposes, back up and running.”

Principal IT engineer

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MPM Portfolio• Network Product Guide – Product Portfolio

Expansion (IT Software) ofthe Year – Gold

Active Administrator• Redmond Reader’s Choice Award – Gold• WindowSecurity.com Readers’ Choice

WinnerChange Auditor• People’s Choice STEVIE Award - Winner• Redmond Reader’s Choice Award – Gold• New Product of the Year

STEVIE Winner – Bronze• Network Product Guide – Gold• Info Security Compliance Award – Bronze• SIIA CODiE Award for Best GRC SolutionInTrust• Redmond Reader’s Choice Award – Bronze• Network Product Guide – Silver in GRC• New Product of the Year STEVIE Winner –

BronzeMigration Manager for AD• Redmond Reader’s Choice Award – Silver

Migration Suite for Exchange• Redmond Reader’s Choice Award – BronzeMigration Manager for PSTs• New Product of the Year STEVIE Winner –

BronzeOn Demand Migration for Email• New Product of Year STEVIE Winner –

Bronze• Network Products Guide – SilverRecovery Manager for AD Forest Edition• People’s Choice STEVIE Award - Winner• New Product of Year STEVIE Winner –

BronzeUnified Communications Command Suite• UC Product of the Year - TMCNet• Network Product Guide – Gold Innovations

in UC• STEVIE WINNER – Bronze• Windows IT Pro Community Choice – SilverZeroIMPACT Migration Portfolio• Partner of the Year Finalist – Messaging

Awards

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• Global touch and hold model(one person manages issue through resolution)

• Highly skilled and certified engineers are product and domain experts who interact at the customer’s skill set

• Robust support portal and communitiesfor quick self-help, 24x7

100,000 articlesin knowledgebase

94% CSAT satisfaction rating

70% NPS net promoter score

Multiple services

to suit unique needs

Industry-leading supportQuest removes the support risk and burden from your shoulders

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Next Steps

Visit us onlineQuest.com/solutions/microsoft-platform-management

• Videos, case studies, product specs, etc.

Try our software• Free 30-day trials (complimentary SC and Support assistance)

• POC – choose Quest Services or your preferred Partner

Join our communityQuest.com/community

• Product betas, how-to videos, discussions, blogs, tips, etc.

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