mpm customer ppt_quest branded
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Microsoft Platform Management
Confidential2
IT Out of Balance
IT is Spending More Time Administrating than Innovating
Only 25% spent on innovation• Turning ideas into products
and services• Evolving with technology• Improving security posture
• Provisioning users• Alerting on security events• Managing Group Policy
and permissions• Reporting on compliance
75% of IT budget is KTLO(“keep the lights on”)
Confidential3
Azure ADAzure AD has >10M tenants
Hybrid AD75% of orgs. > 500 users sync AD on-prem to Azure AD
Office 365 growth49M to 250M seats (2015-2019)
Optimize for the cloud
Business Drivers Market Trends
Customers are Looking for Answers
Confidential4
95M of 500M AD AcctsUnder attack daily every day
10M Cyber Attacks
$4 MillionAverage cost of a data breach
1.3B Azure ADLogins per day
Optimize for the cloud
Reduce risk and increase security
Business Drivers Market Trends
Customers are Looking for Answers
10M logins per day are cyber attacks
Confidential5
Optimize for the cloud
Reduce risk and increase security
Deliver next-gen apps and enable modern worker 69% can’t track ROI
71% invest in UC 71% increased UC investment to support remote workers
Skype for Business>77M users in 2016 growing to 118M by 2017
Business Drivers Market Trends
Customers are Looking for Answers
69% lack proper tools to measure UC cost savings
Confidential6
Customers are Looking for Answers
Optimize for the cloud
Reduce risk and increase security
Deliver next-gen apps and enable modern worker
Migrate data without impact
Wave 2016New releases of Windows Server and Exchange driving AD/Exchange restructuring
44% at risk44% still on Exchange 03/07/10 and need to migrate to newer version
$5 TrillionSpent globally on M&A, driving AD/Exchange consolidation
Business Drivers Market Trends
Confidential7
Quest Microsoft Platform Management solutions have been used to migrate, secure and manage more than 180M users globally.
It’s Time for a new approach to Microsoft Platform Management
Cloud | Hybrid | On-Premises
Confidential8
Backed by unrivaled experienceIt’s Time to partner with the Microsoft leader
2001Organizations moved en masse to Exchange and AD
2007Destination Exchange: capitalized on Notes-to-Microsoft shift
TodayIt’s time to optimize Microsoft infrastructure for the cloud
2013Active Directory modernization message propelled growth
Quest entered MPM space with email reporting
2000
Expanded portfolio to include AD/Exchange migration and management
2001 / 2004
Added Change Auditor to solidify a complete security, migration and management solution.
2008
Dell acquired Quest
2012
Cloud adoption accelerates
2013-Today
Confidential9
User Experience
DOUBLE# of mailboxes migrated to Exchange over competition
72M AD accounts migrated
Or more than 8X the number of people living in NYC!
101M If 1 user = 1 mile, then that’s 211 trips to the moon…and back!
user accounts audited5X More Exchange mailboxes
managed than folks visiting the Eiffel Tower annually! TWICE
Named Microsoft ISV Partner of the Year
Fair Dinkum, Mate?!
Or more than 6x the number of mates living in Australia!
Active Directory accounts managed
149M!!!
Lookin’ good,
NeilDo you like my hat?
Non!
WOW!
You can say that again.
That’s 2 more than Johnny Depp’s Oscar count!
Confidential10
Optimize the applicationexperience
Modernize infrastructure
for the cloud
Automate complex processes
Enable adata-driven
business
Reduce risk by automating• Security controls• Compliance auditing for PCI,
HIPAA, SOX, FISMA, etc.• Disaster recovery
Optimize your AD• Consolidate and restructure
AD to reduce footprint• Improve hybrid AD security
posture
Deliver ZeroIMPACT migration • Move to Office 365
3x faster• Get off legacy infrastructure
with no disruption
Deliver optimal performance for end users• Keep AD healthy• Drive adoption for Skype for
Business
Quest gives customers more TIME to INNOVATE
The Quest difference = market-leading AD solutions
Optimize the applicationexperience
Modernize infrastructure
for the cloud
Automate complex processes
Enable adata-driven
business
• Continually assess• Detect and alert• Remediate and mitigate• Investigate and recover
• Prepare, assess and clean up
• Simplify migration• Deliver seamless
coexistence• Streamline management
• Backup and recover• Ensure performance and
availability • Simplify reporting • Automate administration
ZeroIMPACT Migration
Management & Automation
Hybrid AD Security
We are THE AD experts>150M AD users managed>101M AD users audited>72M AD users migrated
AD is the backbone of all Microsoft environments
Increased security posture(visibility into accidental or malicious changes)
Safely extend beyond Win(MAC, Linux, Unix)
Future-proof(whatever comes next)
Optimizing AD is critical for all business imperatives
Compliance requirements(PCI-DSS, HIPAA, GBDR)
Effective recovery plans(87% of IT Pros have experienced an incident)
Platform upgrades (EOL, EOS)
Evolving tech trends (Office 365/Cloud)
Mergers & acquisitions (divestures too)
Confidential13
The Reality? Legacy AD blocks innovation
Most organizations have real and significant challenges around AD that need to be solved to take advantage of new technology
Quest helps customers optimize AD to stay in front of business changes and emerging technology
It’s Time to evaluate the health and readiness of your AD environment
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Continuous Microsoft Optimization Lifecycle
Optimize the applicationexperience
Modernize infrastructure
for the cloud
Automate complex processes
Enable adata-driven
business
ZeroIMPACT Migration
Management & Automation
Hybrid AD Security
Secure, migrate and manage the entire Microsoft stack
Solution breakdown
Confidential16
Hybrid AD Security Suite IT Security Search & Recovery Manager FE• Investigate AD security Incidents
• Continuously test AD business continuity plan
• Recover from a security incident
• Improve your RTO following a disaster
• Secure access to AD DC data
Enterprise Reporter• Report on elevated permission in AD
• Visibility of open shares across servers
• Understand which servers have vulnerable security settings
Active Roles & GPOADmin• Enforce permission blacklisting /
whitelisting in AD
• Implement AD least-privilege access model
• Prevent unauthorized access to sensitive resources
• Auto-Remediate unauthorized activities
Change Auditor for AD• Detect suspicious privileged AD
activities
• Alert on potential AD insider threats
• Notify in real time of unauthorized intrusions against AD
• Detect and alert on brute-force attacks
Confidential17
Migration ManagerCoexistence Manager
Enterprise ReporterChange Auditor
Recovery ManagerUC Analytics
Enterprise ReporterChange Auditor
Recovery ManagerUC Analytics+Active Roles+Many more
Case studies
Customer storyJohnson Matthey
Challenge• Consolidate 27 AD forests into one single AD within a
tight deadline.
British multinational specialty chemicals and sustainable technologies company headquartered in the United Kingdom.
Results• Smooth consolidation with zero data loss • Cut migration time by 83%, from 4 years to 8 months• Reduced local admin support by 98 %, freeing them to
focus on other important tasks• Improved security and management of AD• Enabled compliance with industry regulations
“Migration Manager exceeded our expectations. We completed the migration in 8 months, whereas a manual approach would have taken us at least 4 years.” Stephen Way, IT Director
Confidential20
Customer Story: Amway
Challenge• Migrate 19k Notes mailboxes to Office 365 on a
tight schedule• No migration or Office 365 experience in-house
Manufactures and distributes more than 450 nutrition, beauty and home products for consumers.
Results• Migrated 19k mailboxes and 12 months of calendar
data on time and under budget • Ensured zero impact with seamless directory,
free/busy and calendar coexistence • Exceeded expectations with flexible, expert
professional services
“The migration was so successful that management recognized our team with CIO Awards, the most prestigious honor given to Amway employees.”
Brian Greene, Manager of Unified Communications
Confidential21
Customer Story: Dragon Capital
Results• Slashes time to investigate and resolve incidents
from hours or days to just minutes• Saves the IS department 10 percent of its budget• Ensures regulatory compliance and follows
industry best practices
“Change Auditor enabled us to cut the time spent investigating information security
incidents related to unauthorized access to data located in our corporate information
systems in half.” Dmytro Pasechnik, Head of Information Security
Challenge• Native tools lack real-time change auditing• Need to reduce time and effort required for
security investigations
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Customer Story: Energy Company (10,000 employees)
Challenge• An IT staff member at a U.S. energy company
made a simple mistake that brought down the entire domain within 15 minutes
Results• Restored the domain to working condition
within an hour• Full restoration of nearly all 36 DCs in the domain
overnight• Averted potentially days or weeks of downtime and
millions of dollars in revenue losses
“Less than an hour after we started Recovery Manager, the domain was, for all
intents and purposes, back up and running.”
Principal IT engineer
Confidential23
MPM Portfolio• Network Product Guide – Product Portfolio
Expansion (IT Software) ofthe Year – Gold
Active Administrator• Redmond Reader’s Choice Award – Gold• WindowSecurity.com Readers’ Choice
WinnerChange Auditor• People’s Choice STEVIE Award - Winner• Redmond Reader’s Choice Award – Gold• New Product of the Year
STEVIE Winner – Bronze• Network Product Guide – Gold• Info Security Compliance Award – Bronze• SIIA CODiE Award for Best GRC SolutionInTrust• Redmond Reader’s Choice Award – Bronze• Network Product Guide – Silver in GRC• New Product of the Year STEVIE Winner –
BronzeMigration Manager for AD• Redmond Reader’s Choice Award – Silver
Migration Suite for Exchange• Redmond Reader’s Choice Award – BronzeMigration Manager for PSTs• New Product of the Year STEVIE Winner –
BronzeOn Demand Migration for Email• New Product of Year STEVIE Winner –
Bronze• Network Products Guide – SilverRecovery Manager for AD Forest Edition• People’s Choice STEVIE Award - Winner• New Product of Year STEVIE Winner –
BronzeUnified Communications Command Suite• UC Product of the Year - TMCNet• Network Product Guide – Gold Innovations
in UC• STEVIE WINNER – Bronze• Windows IT Pro Community Choice – SilverZeroIMPACT Migration Portfolio• Partner of the Year Finalist – Messaging
Awards
Confidential24
• Global touch and hold model(one person manages issue through resolution)
• Highly skilled and certified engineers are product and domain experts who interact at the customer’s skill set
• Robust support portal and communitiesfor quick self-help, 24x7
100,000 articlesin knowledgebase
94% CSAT satisfaction rating
70% NPS net promoter score
Multiple services
to suit unique needs
Industry-leading supportQuest removes the support risk and burden from your shoulders
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Next Steps
Visit us onlineQuest.com/solutions/microsoft-platform-management
• Videos, case studies, product specs, etc.
Try our software• Free 30-day trials (complimentary SC and Support assistance)
• POC – choose Quest Services or your preferred Partner
Join our communityQuest.com/community
• Product betas, how-to videos, discussions, blogs, tips, etc.
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