© Aastra - 2012 1Commercial Roadmap 2012 – 2014

Moving your business from communication to true Business Collaboration

Aastra MX-ONE Multimedia Communications

UC Market Trends and Directions

User Experience as a main requirement for real-time call control media: Voice, IM and Video

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BYODBring Your Own Device

TRANSITIONComplement fixed desk

phones with smart mobile devices

VIDEOA natural continuity in Enterprise evolution

Aastra strategic directions for portfolio evolution

VIDEOVIDEO MOBILITYMOBILITY

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COMPETITIVECOMPETITIVE

SOLUTIONSSOLUTIONS

OPENNESSOPENNESS

CLOUDCLOUD--READYREADY

SOLUTIONSSOLUTIONS

Change the PBX paradigm from Voice to Multimedia

Voice Dimension

Multimedia Dimension

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IP PBX = Voice Call Manager / Multimedia Server

Strategic direction for portfolio evolution

Integration with 3rd Party Products

Aastra Business Collaboration

Communication

Vertical

Applications

MX-ONE & Aastra 700

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• Integration with all communication devices• More flexibility - easier to deploy• Price competitive solutions

• Microsoft, IBM, SAP, IPC, etc.

Collaboration

Tools

Two-pronged approach to integrate UC applications into IT systems

Aastra strategic direction for portfolio evolution

Common ElementsCommon ElementsBluStar ClientBusiness Collaboration

SIP Soft Phone, Chat, Video,IM, Desktop sharing and mobile client

SIPMiddleware

Presence

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InAttendAttendant Applications

Solidus eCareContact Center

InAttend & Speech Attendant

Middleware

Speech Engine

CTI

Aastra Call managers

MX-ONE Multimedia Communications Q1 2012

MX-ONE Version 5.0

Solution Architecture- Virtualization Solutions

- High Availability options- Market specific features

- Unicode for Russia, etc...- MX-ONE Telephony System Certification

with Microsoft ® Lync Server 2010

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Unified & Collaborative Communications for everyone

User Experience-BluStar Client 2.0 - Aastra UC Collaboration Client -Introduction of the BluStar 8000i media phone-InAttend – SIP based attendant console-Aastra 6700i SIP terminals with high end services-UC services for AMC+ users-UC Solution integration (UM, Contact management, Contact center)

IT & System Management- Enhanced provisioning options- Manager Provisioning performance improvements- Introduction of Manager System Performance- SNMP enhancements

(Additional traps & SNMP Plug-in)

MX-ONE 5.0 Solution content overview

Solution Architecture

• Full Virtualization of MX-ONE Solution

• High-end features on Aastra 6700iSIP terminal series

• Introduction of:

• BluStar 8000i

UC Applications

• Introduction of:

• Solidus eCare (SeC) 8.0

• BluStar 2.0

• Contact Management (CMG) 7.5 SP2

• InAttend 1.0 SP1

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• BluStar 8000i

• Aastra OMM 3.0 SIP-DECT

• Direct SIP integration with:

• Microsoft® Lync Server™ 2010

• Microsoft® Exchange 2010 UM

• Integration with IPC trading application

• Aastra 700 2.0 VM appliance on Extended HP zl Module

• InAttend 1.0 SP1

• OneBox 5.0 SP3

• AMC+ 2.0 SP1

Solidus eCare (SeC) 8.0• New desktop application for agents (BluStar Agent )

• New configuration manager (Operations Manager )

• Configuration web service API

• Webportal for scheduling

Contact Management (CMG) 7.5 SP2• Win 2008 server R2 64 bit - Speech Attendant

• SQL server 2008 64 bit - Speech Attendant

• Nuance 9.0 ASR - Speech Attendant

MX-ONE 5.0 - UC Applications overview

BluStar Client 2.0• Video communication (Peer to Peer)

• CTI control of desk phone

• Presence server aggregation

• Instant messaging and e-mail initializing

• SIP Softphone call handling

• Progressive directory search

• Favorite list, Call log, Voicemail, Device settings

• Notifications, alerts for missed calls and voicemails

• Supported codecs: G711, G722, G729, iLBC, Speex

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• Nuance 9.0 ASR - Speech Attendant

• Nuance Vocalizer 5.0 - Speech Attendant

• LDAP & Presence integration with BluStar

• Supported codecs: G711, G722, G729, iLBC, Speex

• Call control integration with Jabra & Plantronics

• Session Border Controller (SBC) enabling mobility

• MS Lync, OCS and IBM Lotus Sametime plug-in

• Contact integration (AD, LDAP, Personal Contacts)

• LDAP integration with CMG directory

InAttend 1.0 SP1• SIP trunk with services implementation

• Store additional information in Busy Lamp Field

• Configure favorites for the WebPanel

• Transfer to Busy Lamp Field

• Timezone support

Aastra BluStar Client 2.0

The new business collaboration client

A single user interface across voice, video, directory/contact integration, presence, IM, desktop sharing & conferencing

Means to find the right person, check the availability, collaborate using your preferred method

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UC 4 All – The collaboration client takes you to the next level

Collaboration from anywhere on any device. Consistent user experience across smart-phones, tablets and PCs

Integration with Microsoft OCS/Lync & IBM Sametime, using a plug-in to communicate directly from 3-party UC applications

BluStar Client 2.0 - Intuitive and user friendly

Call

Instant Messaging

E-mail initializing

Favorites

Conversation HistoryVoice Mail

Device SettingsVideo

The new business collaboration clientEmpowers UC throughout the enterprise

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UC for All – The collaboration client takes you to the next level

Aastra 6700i SIP phone feature enhancements

Added features for the complete 6700i familyCentralized provisioning

• MX-ONE based feature menus

Enhanced diversion options

Group Do Not Disturb

Shared Call Line Appearance

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Extra Directory Number (EDN)

• Pseudo ADN for SIP

• Intercom, etc..

Introducing the Aastra 6735i and 6737i modelsNew members in the SIP phone portfolio with HiQ Audio

Gbit Ethernet PoE switch

Mid range terminals to complement the 673xi family

Aastra’s SIP phone portfolio fully integrated with MX-ONE and Aastra 700

6737i 6735i

User experience - Aastra SIP DECT Solution

Implementing the new generation of the DECT standard, CAT-iqEnabling handsets with CD level audio

New range of base stations, supportingCAT-iq, GBit Ethernet, interface for USB devices

Combo base station DECT CAT-iq and Wi-Fi (IEEE 802.11a,b,g,n)No external antennas. Ideal Hotel solution

Aastra SIP-DECT 3.0Adds the comfort of mobility to VoIP

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Aastra XML interface for external applicationsNew CAT-iq DECT handset with Wideband audio codec ( G.722)

Superior audio quality!

Family of DECT cordless handsets• 610d: Low End Office version with basic features• 620d: Business version with TFT colour display and Bluetooth headset interface• 630d: Industrial / Care, Alerting functions, Protection Class IP 65• 650c: Business version, wideband audio, TFT colour, Bluetooth

610d 630d620d

Aastra SIP-DECT in MX-ONE and Aastra 700

650c

Aastra AMC +2.0 SP1

User-Friendly Interface• Support for major Mobile OSs• Contextual menus• Integration with BluStar Concept

for consistent user experience regardless of device

Seamless User Experience • Portable access to UC collaboration

capabilities

Activity management

In-call functions

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capabilities• Dual mode capability offers seamless

handover in and out of the officeWhat’s new with 2.0 SP1 • Support for more mobile phone types• New AMC controller options• Support for IM & presence on all AMC+

mobile OS types• The simplification of the AMCC setup using

profiles with predefined settings for our platforms

• Improvement for call cost saving when roaming inside the country

PresencePresence

Instant Messaging Directory Search

Virtualization – cloud enabler while maintaining busi ness continuity and user experience Enables new business models

Virtualization of the Enterprise Communication

Virtualization of UC Collaboration platform for SME• Leverage on LME offering to address SME segment• Virtualized Unified Communication Collaboration Appliance perfect fit for SME

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• Virtualized Unified Communication Collaboration Appliance perfect fit for SME• UCC virtualized appliance on HP networking platform

Infrastructure Consolidation and Centralization• Integrate to Information and Communication Technology (ICT) global strategy• Reduce server footprint and energy consumption, lower TCO

• Migration to SIP trunking and network consolidation• Increased reliability of the total solution

Move from CPE to the private or public cloud• On-demand services

MX-ONE 5.0 virtualized - Benefits

IT Consolidation>Reduce capital costs

• Software and Hardware savings• Infrastructure savings• Lower power consumption• Reduced cooling requirements

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• Reduced cooling requirements• Decrease physical space requirements

>Improve the efficiency and availability of IT resources>Migration to SIP trunking and network consolidation

Increase Reliability>Potentially more reliable failover implementation

Integrate to Information and Communication Technology (ICT) global strategy

Virtualization – Consolidation & Centralization

Traditional communications environment• Separate servers for TS• Separate servers for UC applications

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VANVAN

Virtualization – Consolidation & Centralization

Virtualized Communications Servers• Virtualized Telephony Servers• Virtualized UC Applications Server

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• Benefits:> Consolidate TS and application servers > Reduce server footprint and facilitate data center management> Real time apps in line with company IS/IT virtualization strategy

Virtualization – VMware High availability option

Benefits• Warm standby solution• No Need for MX-ONE N+1 Redundancy • Valid for both Telephony Server and UC applications

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HA Cluster

Storage (iSCSI SAN)VANVAN

Benefits• Hot Standby - Server memory mirrored via dedicated LAN link• No down time or loss of calls / services• 2 levels of back-up to offer true than ”5-nines” resilience

Virtualization – Fault Tolerance option

VMware Fault

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HA/FT Cluster

Storage (iSCSI SAN)VANVAN

Very Fast Network

Fault Tolerance

MX-ONE 5.0 – Integration with Microsoft Lync

Using direct SIP integration, Microsoft Lync works as an independent system

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BluStar 2.0 – Plug-in offering integration options

Integration with Microsoft OCS/Lync & IBM Lotus Sam etime

Extending the voice capabilities from one single interface.

IBM Lotus Samtime with plug-in

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Lync client with plug-in

Manages MX-ONE Performance data• Windows application for simplified measurements

and analysis • Compatible with MX-ONE 4.1 and 5.0• Gathers and analyses Information about:

• Trunks, Routes

• Attendants

• Extensions

Manager System Performance 1.0 - System management

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• Common resources

Graphical User Interface• Easy to read and customize traffic information • Traffic analysis of major MX-ONE components,

including Radio Base Stations and IP extensions • Multiple MX-ONE nodes can be managed from a

single Performance Manager application

IT & System management

Enhanced SNMP Agent and MIBS for MX-ONE•Handles SNMP gets/traps for fault alarm handling•Sends MX-ONE and HW platform information to management frameworks applications (HP Tivoli,etc...)•MIB2 compliant

SNMP Plug -in for HP Openview

SNMP MIBs and HP Openview Plug-in

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SNMP Plug -in for HP Openview•Installs as a plug-in for HP OV 7.5 and later•Customized GUI for reading out faults and alarms

Next generation of Multimedia Business Collaboration

MX-ONE Version 6.0Aastra 700 Version 3.0

MX-ONE Solutions 2013 and beyond

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Software as a Service

Aastra Multimedia Communications enabling rich user experience

Mobile User &Collaboration services

Business CollaborationAastra 700 Version 3.0

Product Strategy – 2013 and beyond

Current products address CPE market very well• Very complete system with broad portfolio• Current portfolio focused on adaptive UC solutions • Complete offer fits well into private cloud environments

Virtualization addresses “cloud” strategy• Prerequisite to On-demand or Aastra Cloud Concept• Consolidates multiple “servers” under one physical hypervisor host

> Valid for both Call control and UC applications> Ideal for migration with mixed TDM/IP Scenario

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> Ideal for migration with mixed TDM/IP Scenario• Increased resilience

> Call manager support for SAN type technology> Offers increased resilience options to address customer needs

Future developments to address SaaS business Model• Multiple virtual MX-ONE environments in one data center• Basic multi-tenanting to enable hosting services• IPV6 to address future ISP network requirements• Softswitch approach to address long term SaaS requirements

Opens the path to new business models

MX-ONE 6.0 Solutions

Address new business models• Multi Tenant support on MX-ONE for hosting• Develop Multimedia Softswitch approach

• Opens up for SaaS & hosting business models• Fits into Cloud computing strategy

IPV6 support• Enable integration of IPV6 networks• Co-existence of IPV4 and IPV6

Survivable MGW for Branch Office• Intelligent MGW concept – offer Branch Office

Survivability call processing services • Addresses both CPE and hosting

business models

Adherence to Open Standards • Additional SIP terminals enhancements• SIP Trunk functionality enhancement • SIP/SIMPLE for Presence and IM federation

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FMC solution AMC 3.0• FMC Cloud service offering• iPAD BluStar solution• Visual voice mail AMCC Management

Integration

Emergency notification

• SIP/SIMPLE for Presence and IM federation

Video enhancements• Further BluStar 8000i integration• Call Admission Control for video

User-based and floating license model

BluStar Client 3.0• Encryption - Support for TLS/SRTP

(audio/signaling)• Audio/video/IM multi conferencing • Advanced Collaboration, doc

share/whiteboard/shared desktop control/web share

• Speech Engine integration

InAttend 2.0• Support for new client operating systems• Hardphone support• Redundancy• New client functionality

InAttend 2.1

MX-ONE Solutions H2 2012 & 2013

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•

Solidus eCare 8.1• Improved Campaign Manager• New Script - personal number• Special ”Service Group” for ”new” types of

assignments

• Administration interface facelift and improvements

• Performance requirements• Implementation of standard interfaces• IPv6 support• Announcement of queue position

TCO

�Outstanding migration capability�Low power consumption�Web Management, single point of administration�Advanced solution based LCR�Best of Breed suite of productivity tools

Openness

�Standards based interfaces�Standard management APIs for easy IT integration�Native support for protocols and interfaces�Successfully certified with SIP service

providers & operators�Certified with Microsoft & IBM

Key strengths and differentiators

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Flexibility And Usability

�Scalability - up to more than 100K users�Complete Collaboration suite for

efficiency and productivity�Connectivity to virtually any type

of terminal and trunk�Deployment options

� Native Mobile Extension for true FMC � Mobile Extension access over

SIP trunk or MDA (ISDN link)� Fully integrated support for DECT, WLAN

and Mobile terminals� Free seating/Hot Desking on any

type of terminal � Solidus eCare Contact Center agents

using Mobile clients

Mobility

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Thank you!