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Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call June 16, 2010

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Page 1: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

Moving Towards Operation of MHSA Housing:

Gaining Community Acceptance for Housing First, Harm

Reduction

and Voluntary Services MHSA Small County

TA Call

June 16, 2010

Page 2: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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What is Supportive Housing?

Supportive Housing is

PERMANENT AFFORDABLE HOUSING combined with a range of

SUPPORTIVE SERVICES

that help

PEOPLE WITH SPECIAL NEEDS

live stable and

INDEPENDENT

lives.

Page 3: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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People who: BUT FOR HOUSING cannot access and

make effective use of treatment and supportive services in the community;

and

BUT FOR SUPPORTIVE SERVICES cannot access and maintain stable housing in the community.

Who is Supportive Housing For?

Page 4: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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What is Housing First?

Housing First

- The direct, or nearly direct, placement of targeted homeless people into permanent housing. While supportive services are to be offered and made readily available, the program does not require participation in these services to remain in the housing.

- The use of assertive outreach to engage and offer housing to homeless people with mental illness who are reluctant to enter shelters or engage in services.

Page 5: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

What is Housing First?(continued)

- Once in housing, a low demand approach accommodates client’s alcohol and substance use, so that relapse will not result in the client losing housing.

- The continued effort to provide case management and to hold housing for clients, even if they leave their program housing for short periods.

Page 6: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Principles of Housing First

Housing is a choice, not a placement Housing is a person’s home, not a

residential treatment program People have a right to safe, affordable

housing

Page 7: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Housing First

A Housing First approach rests on two central premises:– The best way to end homelessness is to

help people move into permanent housing as quickly as possible

– Once in housing, formerly homeless people may require some level of services to help them stabilize, link to long-term supports, and prevent a recurrence.

Page 8: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

88

Defining “Housing First” Philosophies

8

Safe, affordable housing as a right and a prerequisite for effective services.

Provide permanent housing opportunity as soon as possible.

Do not focus on “housing readiness” or sobriety as a prerequisite.

Facilitate easy access to housing Housing stability is primary objective Incremental change is normal. Quality of life and well-being measure success.

Page 9: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

Core Elements of Housing First 

Crisis Intervention: Helps stabilize participants while they are acquiring permanent housing.

Permanent Housing Services: Helps participants obtain permanent housing. Assist with move-in and other costs associated with becoming rehoused, including short-term rent subsidy.

Case Management/Wraparound Services: Helps to stabilize participants once they are housed.

Page 10: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Housing First: What we have learned

Some homeless people cannot or choose not to navigate the Continuum of Care. They do not or cannot comply with program requirements and get screened out or kicked out of shelters, day centers, transitional housing programs  

Homeless people/families who meet all the program requirements can get “stuck” in transitional programs because there is no exit—no affordable permanent housing options are available.

People with serious psychiatric problems and/or substance use can maintain stable housing without going through stages in the Continuum of Care approach; without being “housing ready”.

Page 11: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Housing + Services Make a Difference More than 80% of supportive housing tenants are

able to maintain housing for at least 12 months Most supportive housing tenants engage in

services, even when participation is not a condition of tenancy

Use of the most costly (and restrictive) services in homeless, health care, and criminal justice systems declines

Nearly any combination of housing + services is more effective than services alone

“Housing First” models with adequate support services can be effective for people who don’t meet conventional criteria for “housing readiness”

Consistent Findings of Research

Page 12: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

Start Up Challenges

Accepting the Housing First approach – that the first priority is to house people not fix them.

Accepting that some community resources will eventually shift from crisis/emergency services such as shelters to permanent housing

Accepting that services focus on maintaining housing, not “treatment”

Selecting an appropriate site or locating landlords willing to participate in the program

Recruiting landlords and maintaining good relations Encouraging shelters and transitional programs to refer clients

immediately to minimize time spent in emergency setting (rapid rehousing)

Hiring or re-training staff to play new/different roles, including engaging tenants in voluntary services

Page 13: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

Sustaining Housing First

Biggest challenge is locating enough affordable housing to meet the tenant demand

Requires at least one or probably several of the following: Housing subsidies –e.g. tenant based Housing Choice

vouchers or other forms of subsidy Developing strong relationships with landlords and

negotiating reasonable rents Focus on increasing tenant incomes so they can afford

to pay more rent Developing new affordable housing that is financed in

such a way that the rents are affordable to extremely low-income tenants

Page 14: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

What is the hardest element of Housing

First to sell to the community???

Page 15: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

Harm Reduction in Supportive Housing

Harm Reduction is a model that helps us look at and understand real change – slow change, not quick withdrawal.

Slow change allows for the natural development of coping mechanisms to replace drug use.

Harm Reduction is another example of changing the housing options available instead of focusing on preparing people with the greatest barriers for housing “readiness”

Low demand housing models work even for those with most severe psychiatric disorders or substance use problems

Page 16: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Key Principles to Keep in Mind

The goal of all of us is to help people succeed in housing (even if they are using substances)

The quality of life of users can be improved and enhanced while they still use drugs or alcohol.

People can have substance abuse problems and still function and meet life obligations.

Tenants have both rights and responsibilities under their leases, and the lease will guide our response to their issues and behaviors

In helping people reduce the harm caused by their substance use, self-awareness is increased, and other benefits follow.

Page 17: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Abstinence and Substance Use

Abstinence can be great if it works How are we going to serve those who are very

committed to their drug use? How are we going to serve those who keep

experiencing relapse? How are we going to serve those for whom

abstinence hasn’t worked?

Page 18: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Harm Reduction: Definition

Harm reduction is a set of practical clinical strategies that reduce negative consequences of drug use or other activities, incorporating a spectrum of strategies from safer use, to managed use, to abstinence.

Page 19: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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People have the right to make decisions about their lives and actions. Harm Reduction is about educating them to make the best decisions for themselves.

The user takes responsibility for his/her choices and behavior.

The individual sets his/her own goals in collaboration with the service provider.

There are no punitive sanctions for what someone chooses to put/not put in his/her body.

When we create punitive sanctions, people will lie. Incremental change is normal. Quality of life and well-being measure success.

Harm Reduction Principles

Page 20: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Use vs. Symptoms vs. Behavior

SymptomsSubstance Use

Mental IllnessBehaviors

As housing providers, where do we focus?

Page 21: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Symptoms, Behaviors, Housing Issues

Illegal Activity leads to Lease Violations

House Rules Violations lead to Complaints and Nuisance Issues

Poor Money Management leads to Rent Non-Payment

Poor Hygiene or Hoarding lead to Failed Inspections

Property Damage leads to Failed Inspections

Unauthorized Subtenants lead to Lease Violations

HOUSING FIRST IS NOT “ANYTHING GOES”

Page 22: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

How do we talk to community members

about these issues??

Page 23: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Talking Points: Reaching the Hard-to-Serve

MHSA Housing is targeted at individuals and families who face great difficulties in finding and maintaining housing.– It is reasonable to expect that applicants for MHSA

Housing will have poor credit, a difficult history with landlords, and a lack of steady income.

– Housing First means that we bring people into stable housing in spite of these issues, in order to support their recovery.

– Rather than identifying issues to “screen out” tenants, Housing First identifies tenant issues to create an individualized service plan.

Page 24: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Housing First is a Proven Best Practice

Housing First has passed the rigorous evaluation required for inclusion in the National Registry of Evidence-based Programs and Practices (NREPP), a service of the Substance Abuse and Mental Health Services Administration (SAMHSA).

Page 25: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Housing First is a Proven Best Practice

Four major outcomes were reported for Housing First:

– Outcome 1: Residential stability

• From baseline to 2-year follow-up, Housing First participants spent approximately 80% of their time stably housed, versus 30% for participants in the comparison group, who were assigned to traditional programs that made treatment and sobriety prerequisites for housing. Similarly, from baseline to 3-year follow-up, Housing First participants spent significantly less time homeless than the comparison group.

Page 26: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Housing First is a Proven Best Practice

Four major outcomes were reported for Housing First:

– Outcome 2: Perceived consumer choice in housing and other services

• At 2-year follow-up, participants assigned to Housing First reported significantly more choice with respect to their housing, treatment, and daily living than participants in the comparison group, who were assigned to traditional programs that made treatment and sobriety prerequisites for housing. This effect was maintained at 3-year follow-up.

Page 27: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Housing First is a Proven Best Practice

Four major outcomes were reported for Housing First:

– Outcome 3: Cost of supportive housing and services

• From baseline to 2-year follow-up, participants assigned to Housing First accrued significantly lower supportive housing and services costs than participants in the comparison group, who were assigned to traditional programs that made treatment and sobriety prerequisites for housing.

Page 28: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

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Housing First is a Proven Best Practice

Four major outcomes were reported for Housing First:– Outcome 4: Use of support services

• From baseline to 2-year follow-up, participants in the comparison group (who were assigned to traditional programs that made treatment and sobriety prerequisites for housing) reported significantly higher use of substance abuse treatment programs and a significantly larger proportion of time in psychiatric institutions than participants assigned to the Housing First group.

Page 29: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

“Standard care” emergency responses to homelessness and mental illness are very costly

Investments in supportive housing will

significantly reduce services use and public costs in some systems of care

The net cost of achieving much better outcomes is relatively small – if savings can be re-invested

Talking Points: Benefits to Community

Page 30: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

Supportive Housing: It Works

summary of key findings from a range of studies

ER visits down 57% Emergency detox services down 85% Incarceration rate down 50% 50% increase in earned income 40% rise in rate of employment when

employment services are provided More than 80% stay housed for at least one

year

Page 31: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

Additional Evidence and Resources

Go to CSH web site for current research:

www.csh.org/Resources/ResearchandEvaluation– FAQ’s on Housing First, Voluntary Services, Cost

Effectiveness, Effectiveness in Addressing Rural Homelessness

– Studies demonstrating cost effectiveness of supportive housing

– Study showing that supportive housing increases property values in neighborhoods

Page 32: Moving Towards Operation of MHSA Housing: Gaining Community Acceptance for Housing First, Harm Reduction and Voluntary Services MHSA Small County TA Call

“I’m much less of a burden on society

now than when I was homeless.”

Gene PittmanSupportive Housing Tenant