Quality of HireThe Future of

The BIG PICTURE

Quality of…

Process

CandidateHiring

Manager

Hire

A process in CONTROLyou MUST HAVE

INPUTS• Applicants• Candidates• Interviews• Source Types

• Quality Hire• Fill Rate• Time to fill

OUTPUTS

We offer 3 kinds of Recruiting

GOOD - CHEAP - FAST

You can PICK ANY 2:

• GOOD Recruiting CHEEP Won’t be FAST

• GOOD Recruiting FAST Won’t be CHEEP

• FAST Recruiting CHEEP Won’t be GOOD

GOOD - CHEAP - FAST

You can PICK ANY 2:

Identifying Drivers

Data Relationships - Scatterplot

LEAN study on Recruiting

•Observed every aspect of process•Representative sample•End to end of the process

Process waste

First focus on essentials

KANO Analysis

We control

• Quality of job description

• The candidates we present

• Interviews• Source of hire

• Cost to Hire• Quality of Hire• Speed to Fill• Fill Ratio

Results

What Impacts QUALITY?• Supply &

Demand• Recruiter

Capacity• Recruiting

Process• The Staff• Predicting

Demand• Predicting

Success Rates

Quality of Hiring Manager

April May June July0

25

50

75

100

125

Days to Fill

Candidates

Hiring Manager

Job Skills & Requirements

Predicting FUTURE openings/demand

Predicting demand

Predicting demand1. Internal DataExtrapolation

2. External dataMarket Data

“Not everything that counts can be counted, and not everything that can be counted counts”.- Einstein

Companies will…

Data Driven

Understand how to manage a processManage change, complexity and chaosFLEXIBLE

Leverage network capital

Thank you