motivational methods and program

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    This allows us to attract better performers and keep thegood talent we have

    Steve Scholl

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    MOTIVATION THROUGH JOB DESIGN Major strategy for enhancing motivation is to make

    the job so challenging and the worker so responsiblethat he/she is motivated just by performing the job.

    JOB ENRICHMENT Refers to making the job more motivational and

    satisfying by adding variety, responsibility, and

    managerial decision making. Gives workers a sense of ownership,

    responsibility, and accountability for their work.

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    CHARACTERSISTIC OF AN ENRICHED JOBCharacteristics Consequences

    1. Direct feedback

    2. Client relationships3. New learning4. Control over method5. Control over

    scheduling

    6. Unique experience7. Control over resources8. Direct communication

    authority9. Personal accountability

    Increasedjob

    satisfaction

    andproductivity

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    EMPOWERMENT AND INVOLVEMENT

    AS A TYPE OF JOB ERICHMENT

    Empowerment

    Is the process of sharing power with group members,thereby enhancing their feelings of self-decency.

    Empowering workers usually enhances their motivationbecause having more power is intrinsically motivating.

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    JOB CHARACTERISTIC MODELA method of job design that focuses on the task and

    interpersonal demands of a job.

    5 measurable characteristic of a job that can improveemployees motivation, satisfaction and performance.

    1. Skill Variety

    2. Task Identity

    3. Task Significance4. Autonomy

    5. Feedback

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    JOB CHARACTERISTIC MODELCore Job Characteristic Personal and Work OutcomesCritical Psychological States

    Skill VarietyTask IdentityTask Significance

    ExperiencedMeaningfulness of Work

    Autonomy

    Feedback from Job

    Experienced Responsibilityfor Outcomes of work

    Knowledge of ActualResults of Work Activities

    High Internal Work Motivation

    High General Job SatisfactionHigh Growth Satisfaction

    Low Turnover and Absenteeism

    High-Quality Work Performance

    Strength of EmployeesNeed for Growth

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    JOB CRAFTING- refers to the physical and mental changes workers

    make in the task or relationship aspects of their job.

    3 Common Types of Job Crafting Involve Changing:

    1. The number and type of job tasks

    2. The interaction with others on the job

    3. One's overview of the job

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    ORGANIZATIONAL BEHAVIOR

    MODIFICATION

    is the application of reinforcement theory formotivating people in work settings. OB Mod programstypically use positive reinforcement rather thanpunishment to modify behaviour.

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    Steps In A Formal OB Mod Program Identifying the behaviours.

    Measure the baseline performance.

    Analyze the behavioural antecedents and contingentconsequences in performance-related context.

    Decides on an intervention strategy appropriate to thesituation.

    Answer the question of whether the OB Mod programleads to performance improvement in observable andmeasurable terms.

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    RULES FOR THE APPLICATION OF

    OB MOD PROGRAM Choose an appropriate reward or punishment.

    Reinforce the behaviors you really want to encourage.

    Supply ample feedback. Rewards should be commensurate with good deed.

    Schedule rewards intermittently.

    Rewards and punishments should follow the observedbehavior closely in time.

    Make rewards visible to the recipient and to others.

    Change the reward periodically.

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    WAYS TO MOTIVATE WORKERS

    giving them praise

    recognize them for doing a great job

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    EFFECTS ON MOTIVATING

    WORKERS Employees take pride

    Better performances

    Motivated in the job More focused in work

    Inspires to do more

    Recognition as a Motivator

    Compensation as an entitlement, recognition as a gift

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    Points to consider Feedback is an essential part of recognition specific

    comment about the worker

    Praise is one of the most powerful forms of recognitiongeneral praise or factual statement

    Reward and recognition programs should be linked toorganizational goals

    Employee input into what type of rewards andrecognition are valued is useful

    It is important to evaluate the effectiveness of thereward and the recognition program

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    Pride as Motivator

    Workers who are pride of their accomplishments areeager to receive their recognition for what they haveachieved. And once this recognition was given tothem, they tend to work harder to do their job to

    attain more and experience again the same feelingwhen they were recognized.

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    MOTIVATION THROUGH FINANCIAL

    INCENTIVES

    A natural reinforcer for workers at any level is to offerthem financial incentives for good performance.Compensation is a major issue for modern workers.

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    EMPLOYEE STOCK OWNERSHIP

    AND STOCK OPTIONSWidely used method of motivating workers through

    financial means is to make them part owners of thebusiness through stock purchases.

    Major potential problem with stock options as a

    motivational tool is that they become worthless if astock plunges , because the employee is left with nooption to purchase stock at above the market value.

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    GAINSHARING

    is a formal program of allowing employees toparticipate financially in the productivity gains theyhave achieved. Gainsharing Inc. is the institute thathelps promote this motivational method.

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    Four Key Advantages of this Profit-

    sharing Method:A dramatic increase in productive capacity, in record

    time.

    The program achieves employee buy0in becauseemployees know exactly what benefit they will gainfrom performance improvement.

    Employees learn more about business fundamentals.

    Unnecessary overtime is reduced.

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    PROBLEM ASSOCIATED WITH

    FINANCIAL INCENTIVES

    Although financial incentives are widely used asmotivators, they can create problems.

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    CHOOSING AN APPROPRIATE

    MOTIVATIONAL MODEL13 approaches:

    1. The needs hierarchy2. The two-factor theory

    3. The achievement-power-affiliation triad4. Goal theory5. Reinforcement theory6. Expectancy theory7. Equity theory8. Social learning theory9. Intrinsic versus extrinsic motivation10. Job design11. Organizational behaviour modifications12. Recognition13. Financial incentives

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    STEPS IN CHOOSING

    1. Choose a motivational approach2. Observe the people that need motivation

    3. Interview their interests and concerns

    4. Apply the appropriate approach

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    Implications for Managerial

    Practice Must be given careful consideration to enhance

    motivation and productivity.

    Gathering data on what they think would be a best wayto motivate them including rewards and what type ofwork.

    Recognizing workers promptly for short term

    accomplishments and recognizing for progress forthose who are doing a larger goals.

    No motivational program is a substitute for adequatecompensation.