motivation & leadership- et

7/31/2019 Motivation & Leadership- ET

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Objectives

Build Self Awareness about Leadership &motivation

Understand competency of;

Achievement Motivation

Understand How to motivate different people

Build trusting relationship with team members


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What must Change.

In Myself

In My Team / Department

In My Organization


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If the world is to be brought to ordermy nation must first be changed.

If my nation is to be changed,my home town must be made over.

If my home town is to be reorderedmy family must first be set right.If my family is to be regenerated,

I myself, must first be.

Sun Tzu


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Employees look for.

Challenging & interesting work

Status & Self Esteem

Recognition Opportunities for personal growth & career

development

Being associated with a reputed organization Satisfying & stimulating environment

Interesting colleagues


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Alignment


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Alignment

Interaction

Shared Goals

Trust

What How

Facts

&

Feelings

Trust

Framework for High Performance Work Culture


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EmpowermentDefinition: sharing information, soliciting co-workers ideas, fostering

employee development, delegating meaningful responsibility, providingcoaching and positive feedback, expressing positive expectations of

subordinates (irrespective of diversity differences), rewardingperformance improvementthat makes employees feel more capableand motivated to assume greater responsibility. It is the process and

practice of deriving power from within the self, so that one is motivatedto extend oneself in the pursuit of excellence.


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Positive Behaviors

Provokes, stimulates andchallenges the learning curve ofothers towards mastery anddevelopment

Provides his/her subordinateswith constructive feedback anddevelopmental opportunities

Sets challenging targets:Ensures clear direction andactively creates alignment

Is inclusive, informative andcollaborativeinvites & respectsinvolvement/contributions frommany sources

Negative Behaviors

Listens to others but does notvalue their opinions/ does notwork on them

Absence of a coaching andfacilitative attitude

Tolerates poor performance byaccommodating individual ororganizational shortcomings.This creates an environment of

helplessness in achieving onesgoals

Does not share information withsubordinates. Provides thenonly with very specificinformation

Empowerment


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Definition: is connected to ambition, desire to achieve andset goals, to have a sense of direction in life and to strive torealize ones potential. The person demonstrates a genuine

commitment to concern for achieving or surpassing resultsagainst legitimate and increasingly elevated standards ofexcellence, showing passion for continually improving the

delivery of services. Self motivated to outperform standardexpectation.

Achievement Motivation


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Power of Vision


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Trust

the basis forgood relations


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Types of Trust:

Strategic Trust

Organizational Trust

Personal Trust


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Creating Value through Trust

Personal Trust Equation

T =_C + I + R_S

T = Trust R = ReliabilityI = Intimacy S = Self Orientation

C = Credibility

source The Trusted Leader Galford &

Drapeau


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The steps to trust

You can trust me (5)

I'm on your side (4)

I want to help you reach your goals (3) I understand your aims and goals (2)

I listen to understand (1)

EI-UK 7.8A


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Emotions and Moods

Influence the quantity andquality of the work people

do.


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People quit their job

for emotionalreasons:

-they dont like their boss

-they dont feel appreciated


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Most employees do not bring out

their best for

emotionalreasons:

-theyfear management

-

they feel lonely and isolated-they feel stressed and exhausted


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Survey suggests that the

Climate

how people feel about working in anorganisation

can account for 20 to 30 percent of

business performance


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A leaders ability to

manage own moods,

Affect the moods of others is

Not a private matter only

- it has dramatic impact

on business results!!


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Take responsibility

for your emotions-You choose to lose your

temper each time you do- You choose to act in a fit

of jealousyeach

time you do

EI-UK 4.15A


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Communicate in your team member's

communication style


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THE CAN WILLMODEL inOrganizations

Transferred ,

Dismissed

Inspired

Supported

Faced With

Demands

Gets Responsibility.

Freedom of action,

rewards

Educated,

Tested,

Supported


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DIRECTIVE BEHAVIOR

The extent that a leader engages in one-way communication

Spells out employee's role

Tells employee what to do - where, whenand how

Closely supervises performance


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The extent that a leader engages in two-way communication

ListensProvides support and encouragement

Facilitates interaction

Involves employee in decision making

SUPPORTIVE BEHAVIOR


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DIRECT DELEGATE

SUPPORT

High will

Low will

Low skillHigh skill

Aim ofcoaching

COACH


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Empathy

The ability to recognise,understand and

appreciate the feelings of others.

Being sensitive to what, how, and

whypeople feel the way they do.


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By Using Empathy

You Can Make people come out with theirproblems

Make them discover the solution

to their problems without offeringadvises


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The steps toEmpathy

Step 1: Listen to Understand

Step 2: Gather Information

Step 3: Check Understanding

Step 4: Together solving the problem


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How most people listen

Most people do not listen with the intent tounderstand. They listen with the intent to reply:

They are either speaking or preparing to

speak

They are filtering all they hear throughtheir own pictures of the world - their

paradigms

They are reading their autobiographyinto other people's lives


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Sender

Sender

Experience

Listener


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ListenerSender

Experience

EN

CODE

NonverbalCode

Verbal Code


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ListenerSender

Discouraged

EN

CODE

Dejected look,Tone of voice

Whats the use of tryingto change anything around here?


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Sender

Discouraged

EN

CODE

Dejected look,Tone of voice


ListeneDE

CODE

Discouraged


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Sender

Discouraged

ENCODE

Dejected look,

Tone of voice


ListenerDECODE

Discouraged

Decode Encode

With emphatic frown &sad voice tone

Feedback:Sounds like you tried, & it was pretty discouraging


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The Power Of

Questions!!!


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People are seldom upset

for the reason theythink they are


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In the world of feelings

There are either

Two winners or

Two losers


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People Treat You The WayYou Have Taught Them

To Treat You


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People who feel good

Produce good results


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What are the barriers to

Giving Recognition


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From motive,derived from latin

word movere, means to move

A need, desire or emotion that

moves you to action and to act ina certain way


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People who feel good

about themselvesproduce good results


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There are Levels of needs

Motivation Theories


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Motivating factors lead to jobsatisfaction

Achievement Recognition

Possibility of growth

Advancement Responsibility

The work itself


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Different Strokes

for Different Folks


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People have reasons to do what they do

People are generally selfish WIIFM

People like to pursue attainable goals

Progress Motivates Constant Feedbackis an imperative to motivation


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The Rules for a

Successful Motivator


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Walking the talk setting examples-

You cannot inspire others if you are notinspired yourself

If you did not steal yourself, even if you

rewarded your men with gold to stealthey would not do it!

- Confucius


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Understanding and Recognition of eachindividuals needsTreat each person as an individual

Accurate perception of the situation in order touse the right techniqueSet challenging, but realistic goals

Follow up to ensure that the motivation techniqueis working.Give feedbackReward and recognize


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or

Self-esteem

Strokes

S k b l


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Stroke-balance


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Change the

culture

Focus on

success


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Strokes

+

0


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Zero strokes


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Love me,

Hate me But

pleasedont ignore me


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Personalise your comments.Be Specific.Heres why I believe you....

Be Honest. Make it Genuine.

Learn all about the person

Single out each Individual in a group.

Acknowledge through kind,clear Eye

Contact.


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Respect every request you make

Explain- Heres why Im asking you...

Acknowledge

Use handwritten Notes

Say it when you think it.

Lets Practice the new skill


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Values strokes

Find out which areas are

importantto the other person.

Stroke the person in theseareas.


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Each One Teach One!

Live a Life that Matters!

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