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Running Head: SUSTAINABILITY
Sustainability in the 21st Century Team innovIIXrs
Morgan McGrath Pam BarringtonJason Cumiford Dan Hockaday
Tran Pham
Pacific Lutheran UniversityBMBA 523
5.19.16
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Table of Contents
1.0 Executive Summary…………………………………………………………………………...41.1 Background…………………………………………………………………………....41.2 Issues, problems, and challenges……………………………………………………...41.3 Analytical framework and concepts to support the analysis…………………………..41.4 Managerial implications, and recommendations……………………………………...4
2.0 Research Question…………………………………………………………………………….5 3.0 Defining Cause and Effect through Framework Analysis…………………………………….5
3.1 How to integrate Sustainability……………………………………………………….53.1.1 Three stages of SLI Evolution……………………………………………....53.1.2 4Ps Framework……………………………………………………………...63.1.3 Prahalad and Nimdulo Five Steps…………………………………………...73.1.4 Challenges to Sustainability Linked Innovation…………………………….8
3.2 What constitutes productivity and success?...................................................................93.2.1 Accounting Profitability……………………………………………………..9
3.2.2 Economic Value Creation…………………………………………………...93.2.3 Triple Bottom Line……………………………………...……………...…...9
4.0 Nike Case Study……………………………………………………………………………...11 4.1 Historical Significance……………………………………………………………….11
4.1.1 History of Innovations……………………………………………………..114.2 Initiative’s Background………………………………………………………………114.3 Strategies Utilized……………………………………………………………………124.4 Innovations Developed………………………………………………………………134.5 Impact on Organization………………………………………………………………14
4.5.1 Business model change…………………………………………………….154.5.2 Manufacturing/Supply Chain………………………………………………15
4.6 Challenges Faced…………………………………………………………………….164.7 Projections for the Future…………………………………………………………….17
5.0 Managerial Implications……………………………………………………………………..175.1 Incremental Innovation toward Sustainability……………………………………….175.2 Sustainability as a Social Imperative………………………………………………...175.3 Profitability and Sustainability Aren’t Mutually Exclusive……………………….....18
6.0 Recommendations…………………………………………………………………………....186.1 Identifying the Appropriate Approach Using Three Stages of SLI Evolution……....18
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6.2 Culture Creation Pursuant of Sustainability………………………………………....186.3 Looking outside the firm for Sustainability Led Innovation………………………...19
7.0 References…………………………………………………………………………………....208.0 Appendix A…………………………………………………………………………………..229.0 Appendix B…………………………………………………………………………………..2310.0 Appendix C………………………………………………………………………………....2411.0 Appendix D………………………………………………………………………………....2512.0 Appendix E…………………………………………………………………………………26
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1.0 Executive Summary1.1 Background
Companies in the 20th Century were worried about making a profit, but as the calendar moved closer to the 21st century it became apparent that there is much more value available. Sustainability is quickly becoming the rule, not the exception, especially in the area of consumer goods. Organizations whom are already established in a particular industry must understand what it takes to transition, and how to make that as smooth as possible. 1.2 Issues, problems, and/or challenges
As the InnovIIXrs internalized the change in an operating environment, it led the group to the formulation of a research question, guiding the discovery process. The question simply is, “Can a corporation successfully incorporate sustainability innovation and still be productive and successful?” The next challenge was to determine the unit of Analysis. The chosen unit for this research was “the organization”. This allowed the group to ensure proper depth, extracting one organization and inserting another from the same industry; ensuring all frameworks and concepts apply. 1.3 Analytical framework and theoretical concepts to support the analysis
During research, four frameworks were found to be applicable to the incorporation of sustainability, with three concepts that determine productivity and success; each discussed below.
A firm must determine what it will take to incorporate sustainability moving forward. The InnovIIXrs determined that organizations must focus on four frameworks to incorporate sustainability. The first framework was the Three Stages of SLI Evolution. This framework is important because it offers not one but three options for pursuing sustainable practices. An organization will also find that the 4Ps Framework is equally important, allowing companies to see where its innovations are placed and then where - strategically - it can pivot to better incorporate sustainability. Next, the Prahalad and Nimdulo framework is applicable as it provides five distinct stages firms can follow to ensure proper incorporation. Finally, the Challenges to Sustainability Linked Innovation is important in that it provides various challenges and a historical view of one organization, better understanding various possible roadblocks.
As a firm decides what productivity and success means, three concepts can be leaned on. First, and most basic is Accounting Profitability, which allows firms to examine the amount of financial resources developed, and measure its fiscal success, as well as amount of revenue generated by new and altered sustainability projects. Second, Economic Value Creation is very valuable as its aim is to help identify competitive advantages a firm can have. Finally, the Triple bottom line is essential due to its ability to project financial, social, and environmental impacts.1.4 Managerial implications, and recommendations
Throughout research and case study of Nike, the InnovIIXrs found many valuable recommendations and managerial implications. Looking first at managerial implications, a firm must incrementally innovate as to ensure proper integration. Second, it must realize that sustainability is not a nice to have it is a must in the 21st century. Finally, an organization will have to lean out, and sustainability does not mean profitability.
The group identified three recommendations. First, identify the appropriate approach using three stages of SLI evolution. Second, to achieve sustainability a firm must ensure the proper culture is present. Lastly, looking outside the firm to acquire some already established companies is wise.
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2.0 Research Question
In a period in time where social responsibility and environmentally friendly practices are
given heavy consideration by the public as a whole - and more specifically potential consumers -
it is important for firms to give consideration to integrating sustainability related innovations into
their respective businesses. The trouble with “Going Green” for most companies is the perceived
high cost of shifting paradigms. This unique situation led the InnovIIXrs to focus its research on
the following central question: “Can a corporation successfully incorporate sustainability
innovation and still be productive and successful?”
While this inquiry is apropos in light of the current climate of the business world, to truly
find the answer, the cause and effect relationship between sustainable practices and success must
be examined. In delving into the research, the InnovIIXrs defined the unit of analysis as
individual organizations. Examining what actions can be taken by a given organization, and
attempting to analyze the impact those actions have on productivity and success is imperative. At
a base level this relationship seems broad, so the group is seeking to refine the research process
by defining which actions it should consider to be pursuant of sustainability innovation, and how
productivity and success ought to be defined.
3.0 Defining Cause and Effect through Framework Analysis
3.1 How to integrate Sustainability
In order to properly assess which practices should be considered as a firm pursues
sustainability, our group applied four different course examined frameworks. All of the
following are vital to the integration of sustainability within an organization; no matter the size.
The four frameworks are, 1) Three stages of SLI Evolution; 2) the 4P’s Framework; 3) Prahalad
and Nimdulo Five Steps; and 4) Challenges to Sustainability Linked Innovation.
3.1.1 Three stages of SLI Evolution
A firm looking to reconcile profitability with sustainability would be wise choose a
direction for its efforts by examining the business model and core competencies of the firm. In
doing so, it will become clear which approach to sustainability should be pursued. Tidd and
Bessant offered three options for pursuing sustainable practices (Tidd and Bessant p.393) .The
first would be to optimize the company’s operations to decrease waste, energy use, and to
streamline the supply chain. By reducing overhead costs through process optimization, a
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company can realize profits through sustainable activities.
The next approach would be to either complement existing products with new products
specifically geared toward improving sustainability. These could include but are not limited to
introducing products that improve quality of life and reduce consumption, or becoming more
service driven rather than simply producing and selling products.
A third approach would be to work outside of the firm with firms in the same industry, or
those operating in different industries to better the net result of production. This is seen in Nike’s
practices in the way it uses recycled water bottles to create shoes and shirts. By shifting the entire
paradigm of the firm, a company can become a leader in sustainability while also realizing a
profit. A visual representation of the three stages and more of a description of the approach,
innovation objective, innovation outcome and innovation’s relationship to the firm can be seen
on Appendix A on page 23.
3.1.2 4Ps Framework
This first framework is a tool used by organizations to see, at a macro level, where they
currently have innovation products placed. This framework, or model also allows organizations
to determine development of future projects based on its business model. If an organization
currently is witnessing most of their innovations in one or two concentrated areas - position, and
process - it then can map out future projects in the areas of product/service, and/or paradigm.
Each of the four sections span incremental to radical to further detail placement (Tidd & Bessant,
2014). The below examples will revolve around sustainability to further Intellectualize its
relevance.
The first “P” is the product (service), and can be characterized as what the company
offers the world (Tidd & Bessant, 2014). A radical example of this would entail the creation of a
product that is made from interlocking plastic parts. Incremental examples include newer
version of shoes with ground up pieces from existing shoes.
Process - “P” Number two - characterizes how a firm creates and delivers a particular
offering (Tidd & Bessant, 2014). Streamlining a manufacturing process and incorporating new
onsite recycling methods to reuse products not fit for shipment to retail outlets would be
incremental. A radical example is incorporating an entirely new delivery process and system
that reduces time in transit of products being transported by large ships at sea, and semi-trucks
on land.
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The third “P” is position, and it entails how an offering is targeted to the market and how
it’s positioned in the mind of consumers (Tidd & Bessant, 2014). An incremental innovation
example would be to reposition the brand from children to more affluent socially conscious
adults. Radical innovation would revolve around developing programs in underserved
communities, and countries.
The final “P” - Paradigm - is simply how a firm frames what it does (Tidd & Bessant,
2014). Moving from an old type of business model to a new high tech model would be an
example of incremental innovation. A radical example would be to utilize a company's product
to redefine how a particular industry is perceived.
This model is ever important to the sustainability movement as resources tend to be
scarce, and utilization of this model - along with other frameworks - allows organizations to
maximize their efforts in truly valuable areas, based on their desires. Refer to Appendix B on
page 24 for a visual depiction of the 4Ps framework.
3.1.3 Prahalad and Nimdulo Five Steps
A Harvard Business Review article describes why sustainability is now the key driver of
innovation. The article describes how becoming sustainable should no longer be the goal, rather
the goal should be to become sustainable as a corporate social responsibility. Prahalad, Nimdulo
and Ragaswami outline five stages to achieve competitive advantage and begin the sustainable
journey.
Stage one is that companies must now take on the march to sustainability, think about it
as an opportunity rather than compliance. As companies comply with the most stringent rules
and do so before they are enforced this gives them competitive advantage through being the first
mover. Companies to develop the skills to work with other companies to implement new
solutions to current problems. This creative environment sparks new partners and the ability to
experiment with new sustainable technologies, materials, and various processes (Prahalad,
Nimdulo & Ragaswami, 2009).
Stage two encompasses making value chains sustainable. This stages central challenge is
to increase the efficiency of the value chain. Companies must look deep into their supply chain
to look to see where they can use less energy and water and produce less waste overall.
Developing new sources of various raw materials and creating a closed loop ecosystem can aid
in achieving this goal.
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By the third stage, it may become more apparent that consumers prefer eco-friendly
products but the challenge is to further develop the tools and competencies (Prahalad, Nimdulo
& Ragaswami, 2009). Companies must determine which products are the most unfriendly to the
environment. This requires an understanding of consumer concerns and to be able to carefully
examine product life cycles.
Stage four is all about developing new business models and finding new ways to capture
value. Companies must seek to understand what consumers want and how to provide those
demands.
The final stage, stage five, is how to create those next practice platforms. It is developing
innovations that lead to the next level. The creation of a company-wide initiative also aid the
company in becoming sustainable. When everyone is working towards the problem together,
change can happen very quickly (Prahalad, Nimdulo & Ragaswami, 2009).
These five stages demonstrate that sustainability is achievable through innovative
solutions that allow companies to increase their competitive advantage and also create disruptive
innovation where sustainability is equal to innovation. Refer to Appendix C on page 25 for a
visual representation of the stages described.
3.1.4 Challenges to Sustainability Linked Innovation
While planning business strategy through the three prior frameworks, it is important to
understand the challenges associated with Sustainable innovations. Tidd and Bessant provide
insight into the challenges that were faced by Nike as they moved towards a sustainable business
model. Becoming sustainable, for Nike, meant that they would have to search outside of
processes familiar to them. The search itself posed a challenge as it forced the company to find
viable and sustainable solutions to their evolving framework while new communication channels
would have to be opened in order to establish working connections that would ultimately form
collaborative partnerships. Nike has alleviated some of the challenge it faces with search and
selection by remaining open to external innovation.
Its first attempt at implementing the new sustainable proved to be a great challenge and
an unsuccessful first step towards going green. As Tidd and Bessant note implementation poses a
risk due to the internalization effort that needs to occur when a company reframes it’s business
strategy (Tidd & Bessant, 2014) but their most relevant observation rests in the final aspect of
the innovation strategy. Creating a new corporate paradigm is something that not only prompted
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Nike into venturing towards sustainability it is also something at which they excel. The
challenges faced by most companies seems to be working well for Nike. They have formed a
strategy that sets criteria for people, processes, profit, and the planet and have been able to garner
success in both the profitability and sustainability sectors.
3.2 What constitutes productivity and success?
After analyzing how a company would identify viable opportunities for implementing
sustainability linked innovations, the next step is to frame how productivity and success will be
measured observant of these measures. To do so, our group chose to not only examine the effects
of a traditional bottom line in a firm’s financial performance, but to also take into account
Economic Value Creation, and the Triple Bottom Line.
3.2.1 Accounting Profitability
The profitability of a project through an accounting perspective is relatively simple to
measure in the context of SLI. To do this a firm must examine the amount of financial resources
devoted to individual projects, and measure their fiscal success in terms of the cost saved through
implementation of reductive practices, and the amount of revenue generated by new and altered
product lines linked to sustainability. The more helpful measure of the costs and benefits of SLI
however, would be economic value creation model.
3.2.2 Economic Value Creation
The Economic Value Creation model seeks to identify competitive advantage a firm has
by examining the price at which a firm sells its goods or services, the cost of providing those
goods and services, and the perceived value created for the consumer (in the form of a dollar
amount a customer would be willing to pay). This measure is best applied to SLI through
identifying the extra value a customer perceives when a product is either implicitly or explicitly
defined as “green.” In an age where consumers are hyper aware of their individual impact on the
environment, oftentimes they are willing to pay a premium for products that reduce their eco
footprint. To deciding the success of sustainability measures then, a firm must analyze the net
effect on perceived value an individual project lends to the consumers of a given product or
service. For a visual representation of the Economic Value Creation Framework refer to
Appendix D on page number 26.
3.2.3 Triple Bottom Line
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The final, and perhaps truest measure of SLI’s impact on success and profitability is the
Triple Bottom Line. Measuring not only the financial benefits of a series of innovations, but also
their social and environmental impacts demonstrates an even more detailed level of productivity
generated by their implementation that would not otherwise be communicated to stakeholders
seeking to identify value. There are three components to the triple bottom line, 1) Social; 2)
Ecological; and 3) Economic. When all three dimensions are synchronized a firm can identify a
sustainable strategy (Tidd & Bessant, 2014). Refer to appendix E on page 27, as well as a
description of each dimension is follow-on paragraphs for further discussion regarding this
framework.
The social aspect of the triple bottom line revolves around human actions to combat
negative trends in its industry. This can be achieved with a holistic approach towards the whole
person taking action (Tidd & Bessant, 2014). Sustainability can be achieved through social
impacts by radically creating new fitness equipment that helps to achieve better fitness
conditions for the country, and world. While in doing this the firm can develop new material or
goods that are sustainable in achieving this new effort.
The Economic portion of the framework is quite possibly the trickiest to align. There is a
continual balance between profit and pivoting towards sustainable products, services, and
equipment to produce those good and services - as well as the extra cost. Once a firm is
established it must determine how slowly it will pivot from current operations to more
sustainable ones - if currently not doing so. The fixed costs of purchasing new equipment is
what stretches the sustainability timeline.
Companies looking to incorporate the ecological - or sometimes better known as the
“Environmental” - arm should be concerned with environmental sustainability. This would
involve adaptation of clean water, clean energy, recycling, and much more (Tidd & Bessant,
2014). This is where the fixed overhead costs come into play, and must be strategically
emplaced, and acquired over time. As an example, pivoting to a new system that provides
energy to run equipment through the use of solar, wind, or water as power will require many new
parts, bypasses, and updates to existing equipment. This is not to say such an effort can not be
done, it can, although it must be planned strategically with expectation management.
Aligning all three of these efforts takes time. A firm will not be able to implement its
proposed sustainable strategy overnight. It will take time, and throughout the process an
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organization will no doubt need to make a pivot or few as some practices adopted may not work
for the company. However, once this framework is fully realized along with the possible
inclusion of others above sustainability can be realized.
4.0 Nike Case Study
Once a firm definition of variables within the inquiry were obtained through framework
examination, the next step was to apply a case study to the generalized relationship we’ve
established. Through careful study of a specific company who has been able to marry concepts of
sustainability and success, a roadmap of sorts can be laid out for any given firm to concurrently
pursue ecofriendly innovation and profit.
4.1 Historical Context
4.1.1 History of Innovations
Nike introduced the “Waffle Trainer” in 1974, and still produces newer versions of it
today (Peterson, 2015). This is just one example of a radical innovation followed by subsequent
incremental innovations. Nike has made a living on the above types of innovations. A more
recent example is its use of old shoes - ground up bits from them to be exact - in manufacturing
the soles in newer shoes. Other well-known innovations are its Military boots, and Nike+.
4.1.2 Waiting for the Right time
Innovations rise to prominence due to many factors - some of which relate to luck. Nike
began to expand its brand in the 1970s. Also occurring during this time was a cultural shift in
running. Prior to this decade running was embraced by children and athletes, but the majority of
adults were not sold until this time period (Baer, 2016). Nike’s rise can be attributed - in part - to
this cultural shift. This cultural shift can also be attributed to a certain degree to Nike’s efforts to
reach every household possible.
4.2 Initiative’s Background
Since the 1990’s Nike has began the process of thinking of sustainability. Nike took
efforts to reduce its environmental footprint by practicing several steps such as recycling shoes,
phasing out sulfur hexafluoride and manufacturing sports accessories from waste. Nike saw that
understanding and working towards sustainability is crucial for the company's growth. Nike was
one of the first companies to take the step towards sustainability and did so by first looking at
their supply chain. Nike set a target of manufacturing its footwear with minimum environmental
standards by 2011, their apparel by 2015 and sports equipment by 2020.
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Nike hoped to accomplish these tasks through exploring a close looped system. For Nike
sustainable based innovation was key. Nike looked into the costs of purchasing corrugated
cardboard. Much of Nike’s packaging consisted with this material, so Nike applied an innovative
design and was able to produce new designs with different material. This change also helped
Nike keep their costs lower. Nike also adopted lighting management in their retail stores which
aids in reducing energy waste. Consumers were also very worried about the amount of water
Nike was using to dye their apparel. They attempted various incremental programs, but they
wanted a disruptive solution (Jones, 2016). In attempts of solving the problem, Nike came across
a Netherlands company, DyeCoo Textile Systems B.V. The company could die products without
water, which would reduce Nike’s footprint significantly. Nike made a minor investment in the
company and have developed a strategic partnership with the firm as well.
Nike also had the realization that they cannot just simply create a “green” product, they
want their entire line of products to be sustainable. In 2005 Nike created, “Considered,” which
was a sustainable shoe, but failed due to the design of the shoe. In 2009 Nike released “Air
Jordan XX3” which allows all of the pieces of the shoe to fit together almost like a puzzle. This
new design eliminated any excess plastic, and thus reducing the carbon footprint.
Today, Nike still has continued towards becoming even more sustainable and has three
current aims to guide their work. 1. Minimize environmental footprint: This aim is directly
related to sustainability and perfecting the close looped system. Nike is still attempting to better
understand their supply chain, and focusing on energy, chemistry, water and waste. 2. Transform
manufacturing: Nike wants to invest with companies that have highly skilled, engaged, and
valued workers. 3. Unleash human potential: Nike wants to help consumers continue to be
active, engaged, and participate in the world around them.
4.3 Strategies Utilized
Nike has been able to continue to be a leader and innovator in many fields. From
innovating its shoe to sustainable innovation Nike has employed various strategies to maintain
their competitive advantage, as well as growth. Nike has demonstrated that they have been able
to conquer the three milestones of sustainable development; social, economic and environmental.
Technology and innovation are huge portions of any potential solutions to environmental and
social issues. These new sustainable developments create shared value. Nike was able to deliver
a social benefit and business value.
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Nike also employed a strategic alliance between themselves and DyeCoo Textile Systems
B.V. This alliance helped them work towards achieving their goals of using less water and
hopefully will aid other companies in doing so as well. They employed business model
innovation, where the use of new knowledge capitalizes on the disruptive attributes of new
emerging technology as a way to offer solutions that satisfy customer’s demands.
Nike looked at themselves and asked how to take ahold of competitive advantage when
competing in the athletic product market. They determined they want to serve a diverse segment
of customers, looked at what customers value, and how they were going to do so. They were able
to create differentiation, and employed a differentiation strategy. They created unique product
features, they were one of the first companies to think about going green while implementing
new technologies and shoe designs. The benefit they derived from these changes were a reduced
rivalry and high costs of imitation. They developed a strategy to go green and become
sustainable which motivated those working for the company to execute the strategy as well as
attract more buyers.
4.4 Innovations Developed
Nike is constantly pushing their innovations limits by providing variety of solutions that
will benefit themselves, other people, and the world. Nike plans on changing their system to
reduce their carbon emission level to better support the global economy. Taking a competitive
approach, particular ideas are meant to be closed loop, but releasing sustainable products and
services to providing a competitive advantage. Continuing with this approach, Nike focuses on
building their partnerships to better utilize their innovations and reaching their goals. By
embracing technologies and new science, a successful path can be found in produce a low carbon
emission level while still being competitive and benefiting the company and products.
One strategy is organic innovation, bringing new ideas while keeping the focus of the
company. By letting the company grow through different concepts such as through technology
and processing improvement. At the same time not tampering with certain parts of the company
that doesn’t need to be changed. Nike encourages their teams to produce new innovations that
goes hand in hand with sustainability. For example, they use the Footwear Sustainability Index
(FSI) and the Apparel Sustainability Index (ASI) to evaluate their apparel products. These are
standard tools guiding their product creation teams to “make better choices in planning,
designing and developing products” (Nike, Inc. FY14/15). Creating a structure that allows
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employees to express and generate their ideas to maintain the vision of the company. Teams can
earn incentives by using materials that require fewer chemicals or use less energy during
manufacturing to improve product sustainability scores. Organic innovation allows the company
growth and innovation in developing new design products to the environment and in people's
lives.
A second strategy is introducing disruptive innovation to enhance the idea of a low
carbon system while still producing the same quality system and product. By taking a friendly
environmental approach using certain products and technologies, Nike helps to generate low
carbon emission to the environment. At the same time still focusing on the company vision and
producing quality services and performance products. As an example, their Flyknit technology
has successfully developed such precise shoe stitch that helps to lessen waste by 60% comparing
to a traditional cut-and-sew methods (Nike, Inc. FY14/15). This innovation has helped to cut
down 3.5 million pounds of waste. Another example is, in FY02, Nike introduced new airbag
technology to reduce potent greenhouse gas emission with their revenue hovering up to 1 million
(Nike, Inc. FY14/15). Nike’s vision has always been improving the focus to meet the company
environmental vision, but still focusing on satisfying the customers and the world.
A third strategy is to create an open-sourcing innovation. While certain business tend to
keep their sources closed, Nike has been sharing multiple tools to the industry to use as
successful ways in lowering carbon emission level. They shared their Materials Sustainability
Index (MSI) to the Sustainable Apparel Coalition which helped developed Higg Index. Their
open-source information and tools helps the industry as a whole to develop environmental
friendly products. For example, they collaborated with Massachusetts Institute of Technology
(MIT) Climate CoLab to come up with new ideas attracting industries, designers and customers
to “value, demand and adopt low-impact materials” (Nike, Inc. FY14/15). They also share
information on what products are restricted to use so it doesn’t cause harm to the product or to
the environment. Nonetheless, 400 of Nike’s utility patents were introduced under a Creative
Commons license to enable organizations to use as a tools developing new sustainability
innovations catering to different industries (Nike, Inc. FY14/15).
4.5 Impact on Organization
Nike has made great advances in sustainability since it began to take the company into a
new direction. Nike has clear statistics that document its progress in reducing waste and the more
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efficient use of water both of which contribute to their reduction in overall CO2 emissions. Nike
has been able to reduce the number of factories needed while demand and sales continue to
increase (Manning, 2016). Their supply chain runs more efficiently and Nike recently took the
top award, tied with Hewlett-Packard, for best practices in sustainability.
4.5.1 Business model change
Nike has focused its efforts on moving from a linear business model to a close-looped
model in an effort to go Green. Nike can tout its clear understanding of the Three Cornerstones
of Sustainable Development and the importance of integrating all three aspects in future
operations. Nike weighs the economic benefits of not only the company but society at large. Its
approach to environmental benefits is not restricted to local or regional rather the company
places high importance on its global environmental impact. The value placed on social benefits is
one that stands as a shining example to all companies attempting this shift in its business
approach. Indeed, Nike has even devoted resources to implement a ‘call to action’ that enables
other companies to learn from Nike’s successes and implement them into their own business
models.
A close-looped business model would incorporate the integration of the Three
Cornerstones and reinforce Nike’s commitment to transparency. Nike has made its sustainable
efforts open to the public in an effort to not only be clear about its message of sustainability but
to also encourage open innovation from the public.
4.5.2 Manufacturing/Supply Chain
Nike has initiated a complete supply chain redesign. Each factory must meet the
minimum standards contained in Nike’s Code of Conduct manual. Factories are then further
evaluated on aspects pertaining to sustainability commitment. The evaluating criteria requires
that factories perform operations while paying close attention to labor and environmental
practices, quality of product, cost efficiency, and timeliness of delivery. Nike works hard to
establish working relationships with factories whose ultimate goal is to become a global leader in
manufacturing standards and innovation (Nike, 2014). Countries as a whole are also held to this
higher standard. Nike has reduced its presence in a number of countries amid concerns for labor
conditions.
Nike’s shift towards sustainable manufacturing is multi-faceted. Nike has also taken a
serious stance on engaging a skilled and motivated workforce to bring the sustainable vision to
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fruition. Fair compensation with access to healthcare and educational resources are among the
tools that Nike uses in an effort to retain a workforce dedicated to sustainability in and outside of
the manufacturing factories. Nike has taken lessons learned from the missteps it experienced in
the past with its labor workforce and has dedicated itself to building a better, more resilient, and
higher performing employee who shares its values and goals pertaining to sustainability.
Nike has also set its sights on innovative technology to better achieve its mission in
sustainability. By introducing new material into the manufacturing of its shoe line it was able to
reduce waste by 3.5 million pounds since 2012. The introduction of Flyknit material is stated to
reduce waste by 60% according to Nike’s website. Flyknit is composed of recycled polyester and
has the equivalent of five plastic bottles in each pair of shoes (Nike, 2014). Nike does not limit
its use of innovative technology to its product line, it also uses new technological approaches to
engage consumers in healthy activities. It's T+NC application for iPhone encourages athletes to
strive towards and achieve their goals. It allows the global connection of athletes who provide
motivational athletic workouts through the platform.
4.6 Challenges Faced
There are several challenges that Nike has faced pursuing their sustainability vision. The
opportunity for innovations in materials are matured which poses a challenge on their team
seeking new ways to introduce better solutions. Thus, their main goal is to focusing on materials
at the portfolio level. They also follow the closed loop idea to reuse, recycle, and reduce
materials as a way to better produce ecofriendly products. Nike aims to use their top-volume
materials, polyester, cotton, leather and synthetic leather, to find more opportunities and
solutions to help reduce waste and chemistry (Nike, Inc. FY14/15).
The biggest challenge that Nike is facing is the competition within the industry. A 2015
Wall Street article stated that Nike’s recent success has been contributed by the style rather than
the sweat, called athleisure phenomenon, making Nike a hit fashion in these recent years
(Germano, S.). With new trends continuously introduced by Under Armor and other direct
competitors, the industry is no more dominated by Nike. Thus, they have to seek a way to
balance between their sustainability vision with delivering high quality products that can best
serve their athletes and customers. Nike needs to invest their resources in developing great sport
products rather than turning their company into a sustainability research organization.
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4.7 Projections for the Future
Nike’s ultimate goal for the company is to become an entirely closed-loop operation
based on a strong foundation of sustainability. Sustainability is an idea that Nike encourages
other companies to pursue as well. They are proponents of the implementation of a standard code
of conduct across the industry (Guilbault, 2016). Nike believes that a consistent way of
monitoring and auditing sustainability practices will allow more companies to pursue the idea. If
there are clear expectations Nike posits that it will be easier to develop a standard of practice
within the company.
Nike has also projected an annual revenue of $50 billion by the year 2020. They base this
prediction off of the success in women’s related business as well as its continued expansion into
other arenas of professional sports (Germano, 2015). Nike will continue its commitment to
reducing its carbon footprint by continuing to hold their manufacturers to high standards,
continuing to stay open to innovative ideas from all sources, and fine tuning the efficiency of its
operations.
5.0 Managerial Implication
5.1 Incremental Innovation toward Sustainability
While Nike was able to work through radical innovations and process innovation, an
important lesson found in this case is the opportunity to improve sustainability through
incremental innovation. With a product driven industry such as athletic apparel and equipment,
incremental product improvement is a constant. Nike seized the opportunity to take steps toward
sustainability by utilizing recycled material into its shoes, shirts, and other items. While none of
these incremental changes are able to single handedly save the environment, seizing the
opportunity found in these seemingly small steps toward improving practices gave Nike the
ability to reinforce its sustainability initiatives across all product lines. Aspiring managers must
also then be able to examine existing practices for opportunities to work sustainability into the
fold. The first approach sustainability mentioned by Tidd and Bessant is Operational
Optimization, or how to “do the same things better.”
5.2 Sustainability As a Social Imperative
As inherent as eco-consciousness should be, it must be understood that doing right by the
environment is also imperative to the success of a firm moving into the 21st century. As
consumers become more aware of climate change, resource scarcity, and waste proliferation,
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they demand as a whole better corporate responsibility. In an age where social media and
electronic communication is so prevalent, the impact of negative publicity related to poor
sustainability practices can be hugely damaging to a firm. It is more important than ever then,
that firms make a point to not only adopt sustainability measures, but be vocal in their support of
environmentally friendly and socially conscious innovation. (Tidd and Bessant, 2014)
5.3 Profitability and Sustainability Are Not Mutually Exclusive
One of the most important implications of the case of Nike’s Sustainability Initiatives is
the idea that profits and sustainability can in fact coexist. In many of the measures undertaken by
Nike to become more ecofriendly, specifically the reduction of water used in dyeing clothes, and
the electricity conscious lighting of stores, overhead costs were reduced. Focusing on measures
that will not only decrease energy usage, but also fixed costs of production and sales can widen
the profit margins for all associated product lines. Realizing that innovations aimed at
sustainability are not simply used as a public relations aid, but can also decrease top line and
bottom line costs is a great lesson for aspiring managers.
6.0 Recommendations
Applying the case study of Nike to the general relationship between sustainability and
success helped our group to derive specific recommendations and implications for companies
within the same industry as Nike. If these implications are more broadly interpreted, the lessons
learned should be able to apply to any company seeking to become more sustainable, and are
helpful to future managers as they find opportunities in the business world.
6.1 Identifying the Appropriate Approach Using Three Stages of SLI Evolution
Proper analysis of a firm’s position is perhaps the most important recommendation the
InnovIIxrs can make to a company seeking to work sustainability into its business model. To best
implement sustainability linked innovation, a firm must first identify where their business model
is situated within the three stages of evolution of SLI (Section 3.1.1) and where their efforts
would most effectively be applied. Whether optimizing operations, transforming the business
model, or systems building with other companies outside the firm, by positioning themselves
within the appropriate stage, the manager(s) of a firm can set themselves up to create the most
value The firm can then work to appropriate said value.
6.2 Culture Creation Pursuant of Sustainability
The next recommendation for successfully adopting sustainable practices would be to
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reinforce the principles of sustainability throughout the organization. While integrating
sustainability into the strategic vision of the firm at the leadership level is helpful, a company
must attain buy in throughout the organization. Creating a culture of sustainability should ensure
that the principles of eco-conscious behavior flow through the boardrooms of corporate offices
through the production level assembly lines of a factory. By reinforcing the ideas set out in the
strategic vision of the company, a firm can ensure that measures adopted are not simply
complied with, but embraced across the organization.
6.3 Looking outside the firm for Sustainability Led Innovation
The final recommendation for firms would be to look outside of the company for
sustainable innovation opportunities. For as many successful measure as there were with Nike,
there came a time when looking outside of the firm revealed the biggest opportunity for success.
This came when Nike sought to reduce water consumption in the dyeing process for its clothes.
Through partnering with DyeCoo Textile Systems they were able to completely eliminate water
usage in the dyeing process. This ability to identify when looking outside the firm was necessary
led to an impactful process innovation. Companies must be willing to commit to in house
sustainability pursuits, while at the same time remaining open to strategic partnerships and open
innovations to truly further pursuits in sustainability.
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7.0 References
Alberstadt, B. (12 January, 2014). Top 12 Biggest NIke Endorsement Deals of All Time. Retrieved on 12 may, 2016 from http://www.therichest.com/sports/top-12-biggest-nike-endorsement-deals-of-all-time/?view=all
Baer, D. (05 January, 2016). NIke Has Defined ‘Cool’ for 40 years - Here are the Greatest Hits. retrieved on 12 May, 2016 from http://www.techinsider.io/nike-has-defined-cool-for-50-years-here-are-the-greatest-hits-2015-12
Germano, S. (14 October, 2015). Nike sees $50 billion annual revenue by 2020. Wall Street Journal. Retrieved from http://www.wsj.com/articles/nike-sees-50-billion-of-annual-revenue-by-2020-1444848407
Germano, S. (n.d.). Nike's Challenge: Staying Ahead of the Pack. Retrieved May 25, 2016, from http://www.wsj.com/articles/nikes-challenge-staying-ahead-of-the-pack-1442655181
Guilbault, L. (14 May, 2016). Future of sustainability shapes up at Copenhagen fashion summit. Women’s Wear Daily Online. Retrieved from http://wwd.com/fashion-news/fashion-features/sustainability-copenhagen-fashion-summit-10429848/
Herrera, T. (n.d.). Nike: From Considered Design to Closing the Loop. Retrieved May 13, 2016, from https://www.greenbiz.com/blog/2009/10/19/considered-design-closing-loop
Hsieh, N., & Paine, L. (2015, April 16). SUSTAINABLE STRIDES AT NIKE, INC. Retrieved from http://www.hbs.edu/news/articles/Pages/nike-sustainability-hbs.aspx
Manning, J. (11 May, 2016). Nike adopts ambitious environmental, workplace goals. The Oregonian. Retrieved from http://www.oregonlive.com/business/index.ssf/2016/05/nike_adopts_ambitious_environm.html
Nidumolu, R., C Prahalad, and M. Rangaswami (2009) Why Sustainability is the Key Driver of Success. Harvard Business Review, 87.
Nike.com (December 31, 2014) Retrieved from http://news.nike.com/news/5-game-changing-nike-innovations-of-2014
O’Reilly, L. (04 November, 2014). 11 Things Anyone Hardly Knows About Nike. Retrieved on 12 May, 2016 from http://www.businessinsider.com/history-of-nike-facts-about-its-50th-anniversary-2014-11
Peterson H. (06 Jul, 2015). The Bizarre Inspiration Behind Nike’s first pair of Running Shoes. Retrieved on 12 May, 2016 from http://www.businessinsider.com/nikes-first-running-shoes-were-made-in-a-waffle-iron-2015-7
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Reena, J. (11 June, 2009). Nike Quietly Goes Green. Retrieved on 12 May, 2016 from http://www.businessinsider.com/nikes-first-running-shoes-were-made-in-a-waffle-iron-2015-7
Rothaermel, F. T. (2015). Strategic Management: 2nd Edition. New York, NY: McGraw Hill
Selling Sustainability (2016). Triple Bottom Line [Appendix G Photograph]. Retrieved on 20 May, 2016 from http://www.sellingsustainabilitysolutions.com/what-is-sustainability/
Sony, R. (02 December, 2014). Traditionally Innovative: The Story of Nike. Retrieved on 12 May, 2016 from http://marketrealist.com/2014/12/traditionally-innovative-the-history-of-nike/
Success story (2016). Nike, Inc. Success Story. Retrieved on 12 May, 2016 from http://successstory.com/companies/nike-inc
Tidd, J. and Bessant, J. (2014). Strategic Innovation Management, Hoboken, NJ: John Wiley and Sons, Inc.
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8.0 APPENDIX A: Three stages of SLI Evolution
(Tidd & Bessant, 2014)
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9.0 APPENDIX B: The 4Ps Framework
(Tidd & Bessant, 2014)
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10.0 APPENDIX C: Prahalad and Nimdulo Five Steps
(Rothaermel, 2015)
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11.0 APPENDIX D: Economic Value Creation
(Rothaermel, 2015)
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12.0 APPENDIX E: Triple Bottom Line
(Selling Sustainability, 2016)