more guidance, less process: the atlassian playbook
TRANSCRIPT
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DOM PRICE • @DOMPRICE
More Guidance, Less Process
Introducing the Team Playbook
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CONFIDENCE
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IT TAKES A TEAM
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THE CHALLENGES
Scaling Multiplier Time
1 2 3
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GREAT TEAMS
right practicesright tools+
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What makes a team successful?
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WE HAD: WE NEEDED:
metrics on TEAM health
reviews of INDIVIDUAL performance
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The spectrum (and the tradeoffs you’re making)
The Old Way The Atlassian WayCreate process & standardizationWritten centrally & mandatedEliminate variabilityEngineered for predictabilityFocus on outputsCommand & controlCentralized decision-makingLarge monolith teams(LOTS) of hierarchy
Provide plays & guardrailsCrowdsourced & shared laterally
Embrace variability where valuableFreedom for rhythm & cadence
Focus on outcomesEmpowerment
Decision-making at the coalfaceSmall, nimble teams with high agility
Autonomy
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The Health Monitors
PROJECT LEADERSHIP SERVICE
BBB
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Making the connection between attributes and action
OUR EUREKA MOMENT:
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How it works
SET THE STAGE
1
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RATE THE ATTRIBUTES
2
How it works
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DISCUSS THE RATINGS
3
How it works
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AGREE ON FOCUS AREAS
4
How it works
Shared understanding
Full-time owner
Balanced team
Value & metrics
Proof of concept
One-pager
Velocity
Managed dependencies
PROJECT
Shared Understanding
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Yellow / red ratings? Don’t panic.
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How it works
RUN PLAYS
5
Project Kick-off
RUN PLAYS Designed to address this specific problem, and get your team back on track
DACI Elevator PitchProblem
Framing
Your team is struggling with conflicting priorities
WHAT IF
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500+health monitors later,
are we better off?
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Who cares! Let’s do one now
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➡ Decide to get healthy
The Doctor’s “orders”
➡ Go to the playbook ➡ Pick a team type
➡ Click on template➡ Focus on one attribute
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Healthy teams aren’t built in a day, but they are built each day
JUST A REMINDER
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Thank you!
DOM PRICE • @DOMPRICE