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Monitoring Communicative Contact

Contact and ConnectionGlasgow 2014

20/04/23

Mathias Dekeyser

Garry ProutyRobert ElliottMia Leijssen

University of LeuvenPsychosociaal Centrum Leuven

20/04/23

Monitoring Communicative Contact

1. What is contact and why monitor it?

2. What measures of contact are there?

3. What can we use those measures for?

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Monitoring Communicative Contact

1. What is contact and why monitor it?

• Rogers

• Prouty

• Dinacci

2. What measures of contact are there?

3. What can we use those measures for?

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Rogers (1957): core condition of change

□ Psychological contact□ “a minimal relationship”□ “each makes some perceived difference in

the experiential field of the other”

□ Monitoring contact to check whether the core conditions are met.

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Prouty (1994): psychological function

□ 3 psychological contact functions◊ Awareness

◊ External world: Reality Contact◊ Internal world: Affective Contact

◊ Expression◊ Communicative Contact

□ Monitoring contact to check ...□ when contact reflections are appropriate;□ if Pre-Therapy really works.

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Dinacci (1997): communication

□ Observing psychological contact through:□ client reactivity = “communicative sign”□ meaningfulness, verbality, (non)verbal

coordination (= language pragmatics)□ touch

□ Monitoring contact to check if Pre-Therapy really works.

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Monitoring Communicative Contact

1. What is contact and why monitor it?

2. What measures of contact are there?

• PTRS (Hinterkopf & Prouty-v1; Prouty-v2)

• ECPI (Dinacci; Brenner-additions)

• CCS (Dekeyser, Elliott, Leijssen)

3. What can we use those measures for?

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Pre-Therapy Rating Scale (PTRS)

□ Counting markers in annotated transcripts to measure two dimensions:

□ Reality/Communication (verbal)□ Affective contact (verbal+nonverbal)

□ High inter-rater agreement is possible□ Increased scores reportedly associated

with carer’s observed change

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Evaluation Criterion for Pre-Therapy Interview (ECPI)

◊ Detecting and scoring client reactivity in video recording, to measure

◊ Reactivity (moderate reliability)◊ Elements of [language pragmatics] (low to

moderate)◊ Touch, eye contact (low to high reliability)◊ General Index

◊ Language related subscales associated with measures of pragmatic performance (ALICC)

◊ Increased scores reportedly associated with carer’s observed change

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Communicative Contact Scale (CCS)

◊ Self-report perceived communicative contact in the other, with two subscales

◊ Meaningfulness◊ Reactiveness

□ Developed with help of expert group, tested on parents, students, (therapists, clients)

□ Meaning of the (sub)scales may vary

□ Positively associated with evaluation of interaction (self-report), but not with affective color or clinical symptoms (high level functioning clients GAF/BSI scores)

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CCS Meaningfulness plotted by child age (N=267)

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Communicative Contact Scale (CCS)

□ All scores predicted by□ Acquaintance with the observed□ Mindfulness of observer (acting with awareness)□ Child ability to involve the parent (-4y)□ Child pragmatic performance (4y+)□ Empathic attitude (association varies with role of observer)□ Working alliance of reporting therapist and observed client

□ Meaningfulness predicted by□ age of observed child – logarithmic curve□ mutual attunement of parent and child (-4y)

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Monitoring Communicative Contact

1. What is contact and why monitor it?

2. What measures of contact are there?

3. What can we use those measures for?

• Research on the concept of contact

• Clinical research: outcome, process

• Practice and training

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Research on the concept of contact

- Do people develop (implicit) mental models of communicative contact?

- Do we assess contact differently according to the situation?

- How is the development of contact skills related to the development of language, mentalisation, social skills?

- How do we naturally assess reality contact and affective contact in another person?

Clinical research: outcome

□Effect sizes are promising, but larger studies are needed.□After treatment, the PTRS-Reality/ ECPI test score was

likely to increase in 86% of the cases, and likely to be higher than 74% of similar patients.

□Development of PTRS/ECPI norm scores would be helpful.

□Can we think of less labor-intensive approaches? Other, indirect measures?□Nurses in contact work training have reported

symptom decrease in patients (Ondracek, 2004)□Where are clients’ qualitative reports? (Traynor, in

preparation)

Clinical research: process

□PTRS and ECPI offer great detail of within-session process

□Much more is possible than we do now.

□Can we build a collection of coded transcripts?

□CCS can be used to analyse the evolution of perceived contact across interactions/sessions

□Can CCS be used to discriminate between phases in a session?

PTRS: 1 session (schizoaffective, mental disability)(Prouty, 1994)

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start middle end

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RealityAffectSocial Communication

PTRS: 1 session (female, schizophrenia)(Van Werde, 1993; Van den Mooter, 2006)

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start middle end

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RealityAffectSocial Communication

CCS: 1 session (12 clients)

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start rest of session

0,00

0,50

1,00

1,50

2,00

2,50

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C4.GG

C6.JG

C8.EDS

C8.MVE

C9.BE

C9.IVH

C14.MK

C14.ALT

C14.MM

C10.PVDG

C9.LP

C8.TR

Practice and training

□ Can studying PTRS/ECPI coded transcripts be part of training?□ PTRS more closely related to theory (Prouty)

□ CCS scale can be used to:□ give a quick feel of the topic□ discuss cases and concepts□ support intervision/supervision?

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