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ADENA MONITOR

MAY 25, 2015

Health System

On-Call Administrator | May 25 - May 29Sandy Zickafoose | Corporate Compliance Alert-line 1-877-373-0124

ADENA MONITOR

DR. COHEN AND ADENA FEATURED DURING LIVE SURGERY

As a young man serving in the U.S. Air Force, David fell from the wing of a B-58 bomber, injuring his left shoulder. He would spend the next six months in the hospital recovering.Living with pain, but getting along, David started to have more problems with his shoulder in the mid to late 1990s. First the bone started to deteriorate and he had part of his collar bone removed, and in 1999 his bicep ruptured, forcing him to retire early from CCI. Then a little over a month ago, he fell, injuring the shoulder again.“I couldn’t raise it, I couldn’t move it, I couldn’t do anything with it really,” Evans said.This time, at age 69, his VA doctors told him he needed to have his shoulder replaced. He couldn’t get into a VA specialist for a number of weeks and decided to go outside the VA system, and was referred to Dr. Brian Cohen. When David and his wife Karolyn met Dr. Cohen, they knew he would be in very good hands.

David’s case turned out to be one that would now be observed nationally by orthopedic surgeons from all over America gathered at a conference in Las Vegas. As he once served his nation, David agreed to serve once more, this time as the subject of Dr. Cohen’s course in reverse total shoulder arthroplasty to more than 500 of his peers during a live simulcast from an ARMC operating room. The course for the Current Concepts in Joint Replacement Conference (CCJR) was titled, “Live in Las Vegas: Shoulder Reconstruction from the Adena Bone & Joint Center,” using two cameras and a video encoder, fed through the Internet. Throughout the procedure, Dr. Cohen explained each step of the surgical process. On the other side of the country, moderator, and Dr. Cohen’s mentor, Dr. Tony Romeo fielded questions from the participants during the more than one-hour procedure.

SINCE 1964, DAVID EVANS OF LOGAN HAS DEALT WITH PAIN AND DISCOMFORT IN HIS SHOULDER.

OU-C on Campus This Week with Info Re: New Degree Program

We recently shared information about a partnership between Adena and Ohio University Chillicothe (OU-C) that has resulted in a new curriculum and creation of a Bachelor’s of Science degree in Technical and Applied Studies, with an emphasis in Health Care Administration and Applied Management.

This week, professors from OU-C, along with Adena individuals who can answer questions about development, succession and tuition reimbursement will be available to answer questions from interested caregivers at the PACCAR Medical Education Center’s Kenworth Auditorium on the following dates:− May 27 from 12:00 – 1:00; and 5:00 – 6:00 p.m.− May 29 from 8:00 – 9:00 a.m.

To qualify a caregiver must have 60 hours of college credit or possess an Associate’s degree. You will then take an additional 60 hours of classwork (at a minimum) put together by Adena and OU. These specific courses have been selected to address current gaps we have at Adena.If you have copies of past college transcripts those would be helpful, in addition to any of your questions.

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ADENA MONITOR

MAY 25, 2015

ADENA MONITOR

TO BE THE BEST HEALTHCARE SYSTEM IN THE NATION

ADENA MONITOR

DR. COHEN AND ADENA FEATURED DURING LIVE SURGERY CONTINUED...

ANNIVERSARY INSTAGRAM CAMPAIGN

Teaching other surgeons is nothing new for Dr. Cohen. “We usually have three or four surgeons a month visiting our operating room here at Adena,” he said. In October, he and Dr. Romeo will be presenting to other surgeons in Munich, Germany.

When asked to present to CCJR Dr. Cohen was asked to do the surgery at the New Albany Surgery Center where other physician educators were performing other procedures. However, Dr. Cohen and the team from Arthrex (the prosthetic company that makes the reverse shoulder implant) wanted to do it from Adena.

“I think this puts us on the map,” said Dr. Cohen. “We’ve been around for a while, but we want to continue to solidify our position as an orthopedic destination. That’s what our goal is.”

In terms of David’s surgery, Dr. Cohen said

it “went very well.” As far as his audience, he knew they would be very in tune with what he was doing each step of the way. “You’ve got to remember there are over 500 orthopedic surgeons watching. I can’t fake anything – especially when it’s live. There is not a take two,” he said.

David is hopeful the surgery will restore full use of his shoulder and enhance his quality of life. “I hope I’ll be able to use it like I used to. I work in the woods a lot. That’s my enjoyment,” he said.

It is very likely he will be back in the woods enjoying the work that he loves very soon. “Patients get back more range of motion than they had going into surgery,” said Dr. Cohen. “It improves their quality and function. The goal of the operation is to never get them full, but to get them close to normal.”

His wife, Karolyn added, “I’m hoping he can go out and do what he likes to do again, and that he’s not hurting all the time.”

“She’s been with me for 47 years. I’m a long way from being done,” David said. He will spend the next few weeks recovering and rehabilitating his new shoulder.

June 27 marks the milestone 120th anniversary of the establishment of the Adena Health System. The hospital, formerly known as the Emergency Hospital, the Chillicothe Hospital and the Medical Center Hospital, began on June 27, 1895 in a small brick house in downtown Chillicothe. Since then, Adena Health System has grown from a tiny hospital with a total of nine beds, to a vast healthcare

facility made up of three hospitals, five regional clinics and a total of 311 beds. To honor the anniversary, Adena’s Marketing and Communications Department has launched a “120th Anniversary Celebration” Instagram campaign throughout the remainder of May and the month of June. The campaign includes historic pictures that take followers on a journey back to where our commitment to patient care began. Followers will find engaging posts each day leading up to the anniversary. Caregivers and members of our communities are encouraged to share any historic photos they may have related to Adena’s journey throughout the years. Please send all photos to Macey Power stmpower@adena.org or Paige Farmer stpfarmer@adena.org. To stay connected with all the captivating memories throughout the Health System’s history follow @adenamedical on Instagram.

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ADENA MONITOR

MAY 25, 2015

ADENA MONITOR

TO BE THE BEST HEALTHCARE SYSTEM IN THE NATION

ADENA MONITOR

779-FIND MARKS 1,000 PATIENTS SERVEDIn less the six months, the new provider referral phone number and website has proven to be an incredible resource for the community.779-FIND launched on Nov. 3, 2014 and by mid-April the program scheduled its 1,000th patient appointment.Brook Burns, Regional Site Director, says the program took off quicker than anyone expected. “The convenience and access of the line has spread quickly through word of mouth in the community,” she said. “I’m thrilled that 1,000 more people in our community are now getting patient-centered care with a PCP than would have been without 779-FIND.”Patients who are looking for a primary care provider simply call the number and can be connected with a provider based on quickest access, location, type of provider, Residency Clinic or pediatrics. The patient response has been incredibly positive.“Our patients really appreciate only having to call one number and getting access to all primary care providers in the entire Adena service area, not just Chillicothe,” said Brooke. “They only have to make one phone call and our average hold time is 30 seconds or less.”When a patient calls 779-FIND, the caregivers who answer the call make sure they find the right provider for the patient’s need, and before the call is ended they have scheduled an appointment for the patient.One group that has really received great support from the new program is the Residency Clinic.Patients often don’t realize Adena has a teaching clinic that is run by new

physicians who are overseen by long-time practitioners and would never call for an appointment on their own. However, when suggested by 779-FIND, many patients are willing to become established in the Residency Clinic, which often has fast access for appointments and also provides our residents with valuable experience in following patients through their healthcare journey.With 779-FIND’s success, there are already plans in the works for expansion.Phase two includes expanded evening hours, and the addition of scheduling primary care appointments for patients we have been seen in the hospital but do not have a current PCP.“Our goal is to keep 779-FIND as convenient as possible for prospective patients calling in,” added Brooke.Brooke credits the 779-FIND team for the program’s success.“I want to give my thanks and praise to Kim Carpenter and Betty Davis , who are primarily responsible for answering incoming calls to 779-FIND,” Brooke said. “They know the importance of getting our community set up with a primary care provider. Successful caregiving is all about taking care of our patients at the right place, with the right provider, at the right time; and Kim and Betty are committed to doing just that for our community. 779-FIND could not be successful without their hard work and dedication.”

When a patient calls 779-FIND, Betty and Kimberly ask a series of questions to help determine the right provider for the patient’s needs. The computer program pulls up doctors and CNPs that meet the patient’s criteria.

Betty Davis and Kimberly Carpenter are responsible for finding each patient the right provider. They say the average call takes about five minutes from answering the call to making the appointment for the patient.

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ADENA MONITOR

MAY 25, 2015

ADENA MONITOR

TO BE THE BEST HEALTHCARE SYSTEM IN THE NATION

ADENA MONITOR

STUDENTS SHARE THEIR GRATITUDEAdena President and CEO Mark Shuter received dozens of handmade thank you cards and notes from local students. The creative and colorful notes were sent to Mr. Shuter for Adena’s gift card donation as part of Hospital Week.During Hospital Week, Adena donated more than $11,000 in gift cards to four local charities and two elementary schools.

COMMITMENT TO QUALITY & SAFETY LEADS CHEYENNE WILEY TO A GREAT CATCH AWARD

We often hear about hands-on caregivers receiving the Great Catch Award, but everyone has the opportunity to make a difference in the safety and care of our patients. Recently, Cheyenne Wiley of Environmental Services noticed that our new patient mattresses were being stained with fluids through the protective covering. She promptly reported this issue to Infection Prevention.

Cheyenne actions helped to identify a situation that had the potential to spread a hospital acquired infection. Infection Prevention staff said they were “very impressed with her compassion and dedication to safety and quality.”

As a result, Environmental Services has revised the cleaning procedure, and the mattress tops are being replaced.

Congratulations, Cheyenne!

GREAT CATCH BY BILL BARRON

Congratulations to Bill Barron RN, for making a “great catch” that likely prevented his patient from a possible post-op heart surgery complication.

Recently, Bill was the primary nurse caring for the post-op heart patient, when he identified that one the patient’s chest tubes was not working properly. Bill immediately contacted an ICU nurse for assistance and the situation was quickly corrected.

Thanks to Bill for his diligent patient care and quick reaction!

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ADENA MONITOR

MAY 25, 2015

ADENA MONITOR

TO BE THE BEST HEALTHCARE SYSTEM IN THE NATION

ADENA MONITOR

ADENA CELEBRATES EMS APPRECIATION WEEK

Last week, we celebrated EMS Appreciation Week. A sign was hung outside the Emergency Department at ARMC to recognize those who deliver some of our most critically ill patients.The majority of our area’s EMS crews are volunteers, which makes the commitment to their service and help for others even more special. Many work other jobs or are even retired, so when they respond to a traumatic situation or major accident or emergency they may need to find ways to work through the emotions that come after the emergency ends.Recently, a new program was created to help these first responders in times of emergency.The Critical Incident Intervention Team is made up of volunteers from Adena, the Ross County Sheriff’s Office, Mental Health Board, and the Chillicothe Police Department. The team offers mental health assistance for EMS crews following traumatic accidents or calls. The volunteers are available to talk to the crews either individually or in groups to help them process what they have seen and dealt with.

Adena EMS liaison Pam Zupi is one of more than a dozen people on the Critical Incident Intervention Team, and she has been out to at least six scenes since the team was formed.“In the field we see so much that a normal person wouldn’t see, it can become very traumatic, especially when it involves children,” said Pam.The Critical Incident Intervention Team is also

available to schools and businesses in case of a traumatic event.The response to the new team has been very positive. “There are times you just climb back into the truck and that tough outer cover is gone and you just break down,” Pam added.The new team is just one way to give back to the volunteers who give so much of themselves to protect and help their communities.“We just can’t thank our volunteers enough,” Pam said. “They get called out at all times, they give up time with their families, they give up holidays. There are no limitations, no restrictions. When you get the call you just go.”Thanks to all of our areas EMS crews for all their service!Photo above: Adena held a cookout on Friday for local EMS crews as part of EMS Appreciation Week.

EMS Crews and Their PatientsFor many EMS crews the caring doesn’t stop the moment they get their patient to the Emergency Department.Because they are part of the community, the crews often know the people they are helping. In many cases when they are dealing with someone who suffers from a disease or illness and they develop a special bond with those families.It’s also not uncommon for EMS crews to surprise families with help after an accident. In one case, a young man suffered serious injuries just before graduation and was going to be in a wheelchair during his recovery. While he was hospitalized the crew that transported him to the Emergency Department went to his house and built a wheelchair ramp. They donated all of the materials and had the job completed before he came home.These are just some of the ways our local EMS crews go above and beyond in their care.

Pam Zupi greets her young friend Aaron during Friday’s cookout. Many EMS members have become close with Aaron and his family. On this day, Aaron and his family brought out his new service dog for the crews to meet.

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ADENA MONITOR

ADENA MONITOR

TO BE THE BEST HEALTHCARE SYSTEM IN THE NATION

MAY 25, 2015

Health System

FRIENDLY REMINDERS

Design | Jennifer Caplinger, Communications and Marketing Specialist

CAFETERIA MENUMAY 25 - MAY 31THEME: FRUIT/CHEESE

MondayCaribbean ChickenSloppy Joe on BunBroccoliCauliflowerZucchini & TomatoesOven Roasted Potatoes

TuesdayVegetable PizzaMeatloafGreen BeansGreen PeasMashed Potatoes/Gravy

WednesdayParma Crusted Tilapia Chicken StripsBroccoliRoasted Asparagus Cut CornBaked Beans

ThursdayBuffalo Chicken California ClubGreen BeansRoasted Artichokes Macaroni & cheeseKyoto Blend

FridayPulled Pork Tuna Noodle Casserole BroccoliBrussels SproutCarrotsBeanie Winnie Garlic Bread

Saturday5 Cheese LasagnaBread StickChicken Patty/ BunMacaroni and CheeseBroccoli

SundayBBQ Pork CutletChicken and NoodlesMashed Potatoes/ GravyGreen Beans

Monday Cheddar Broccoli – Gluten FreeHot Ham & Cheese PaniniSouthwest Chicken Salad

TuesdayChicken & Wild riceGrilled Turkey & Cheese PaniniItalian Salad

WednesdayItalian WeddingPhilly Beef & Cheese PaniniGrilled Chicken & Pasta Salad

ThursdayTomato Tortellini – VegetarianChipotle Turkey & Bacon PaniniMandarin Spinach Salad

FridayWhite Chicken Chili SoupGrilled Chicken & Cheese PaniniFresh Greens & Grilled Chicken Salad

Research Approval ProcessAll research must be approved by Adena’s Institutional Review Board (IRB). All IRB forms are due on the third Wednesday of the month. A Project Proposal form can be downloaded at http://www.adena.org/inside/paccar/page.dT/research. The Adena IRB meets once a month to consider proposals.

Register Now for the Scioto Valley Golf ClassicThe 2015 Scioto Valley Golf Classic will be on Friday, June 26. This year’s golf outing will take place at Valley Vista Golf Course with registration and a free driving range beginning at 8:30 a.m. and a shot gun start at 10 a.m. Entry fee is $100 per person ($50 of which is a donation) for more info or to register contact Ralph Metzger at 779-8755 or visit www.2015SVGC.EVENTBRITE.COM

PICKAWAY COUNTY FAIR

Summer is fast approaching and that means fair season! For the first time in several years we will have a presence at the Pickaway County Fair, and

volunteers are needed to greet visitors at the Adena booth during the week.

Shifts are available daily from:– 10 a.m. – 2 p.m.– 2 – 6 p.m.

– 6 – 10 p.m.

If you are interested in volunteering please send the date(s) and time(s) you are available, along with your t-shirt size to Ruth Bache at rbache@

adena.org.

MENU (SOUP AND SANDWICH) FOR CARING HANDS CAFÉ AND ADENA DAILY GRIND

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ADENA MONITOR

MAY 25, 2015

ADENA MONITOR

TO BE THE BEST HEALTHCARE SYSTEM IN THE NATION

ADENA MONITOR

052015

Small Group TrainingOffered at the Rehab and Wellness CenterStructured with Groups of 2-4 Cost: 3x/wk. for 6 wks.= $3602x/wk. for 8 wks.=$320

Team TrainingOption A: Program Development We assist with developing or refining yourtraining program Option B: Program Administration We create and administer your trainingprogram to suit your needs.

PROGRAMS ADMINISTERED BY A CERTIFIED ATHLETIC TRAINER/STRENGTH AND CONDITIONING SPECIALIST.

FOR PACKAGE PRICING AND TO LEARN MORE: CALL 740-779-4801 or EMAIL lchaffin@adena.org

CHAMPIONS TRAIN HARDER IN THE

OFF-SEASON ADENA SPORTS MEDICINE TO OFFER SUMMERATHLETIC ENHACEMENT TRAINING.

Speed, Agility, Vertical Jump, Injury Prevention

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ADENA MONITOR

MAY 25, 2015

ADENA MONITOR

TO BE THE BEST HEALTHCARE SYSTEM IN THE NATION

ADENA MONITOR

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ADENA MONITOR

MAY 25, 2015

ADENA MONITOR

TO BE THE BEST HEALTHCARE SYSTEM IN THE NATION

ADENA MONITOR

082013

CALL ANYTIME. 24 HOURS A DAY, 7 DAYS A WEEK

NURSES ARE STANDING BY TO HELP

1-800-961-2571

One call may help you avoid making an unnecessary

office visit or trip to the ER.

Call for questions about:

- Illness

- Injury

- Infant Care

- Elder Care

- A new diagnosis

- Any concern about everyday health issues

MYNURSE 24/7 IS HERE FOR YOU

1-800-961-2571

Nurses are standing by to help!

Thanks to Adena Health System, Adena Care and Coresource, you have access to

medical advice from experienced nurses. Our nurse line is a valuable resource for

immediate clinical guidance on everyday health issues. With MyNurse 24/7 you get the

health information you need, when you need it.