Providing Families with Support Via Skype

Molly McDonald, LMT, Craniosacral Therapy,

Infant Massage Instructor

Anything that doesn’t require my physical contact, but does require the ability to see one another

◦ Infant Massage Instruction/Demonstration◦ Tummy Time! Instruction

Group or individual video sessions◦ Trouble shooting or consulting

Body Mind & Molly Skype Services

Skype

What is Skype?

What’s What?

Computer ◦ (see system requirements on skype website)

Reliable internet connection

Web Camera

Microphone

What you and your clients need in order to Skype

When you are working with families, will you be working with one at a time, or will you be connecting a group?

What are your needs?

Free account is perfect for one-on-one connecting

What are your needs?

One-on-One Video Calls

Premium will connect up to 5 users on 5 different computers at a time (i.e. Group Video Call)

What are your needs?

Group Video Calls

Skype friendly devices

Computer Download

5 or more computers/users in one video conversation.

You will see 5 separate screens on your computer screen in a grid.

Everyone can see and hear everyone else (unless they mute themselves or turn their video camera off).

Group Video Calls

You can provide multiple families information during one session.

With the video aspect, you are also able to demonstrate things visually for one another.

Families do not need to leave their homes to get the support/education you provide.

Group Video Calls- Benefits

Possibly difficult to see the level of detail you need to see with multiple small screens (versus one large screen).

Group Video Calls- Possible Drawbacks

Difficulty demonstrating properly while still working in front of your camera

Group Video Calls- Possible Drawbacks

Background noise◦ Especially if babies are involved, I would suggest

having families ‘mute’ their microphones unless they need to ask a question.

Group Video Calls- Possible Drawbacks

Can be very convenient for families by minimizing appointments that take them out of the home

You will need to consider how the family will pay you for services

Sometimes internet connections can be disturbed creating◦ Pixelated video◦ Freezing images◦ Distorted sound

Things to keep in mind…

Once you are on Skype…

Once you are on Skype…

Payment Options:◦ Paypal

(free- pay a percentage per transaction)◦ Square

(free-Credit Card via smartphone- pay a percentage per transaction)

◦ Check via mail◦ Send an Invoice

Payment and Registration for others to pay for your services

Registration

◦ Via email or phone (free) collect necessary information, email information

about connecting on skype at appointment time.

◦ On-line via jotform.net (free) Collects information manages payment processing Sends client welcome letter with instructions upon

registration completion.

Payment and Registration for Services

Tummy Time!

Select and Register

Think about your practice and services which do not necessarily require your physical proximity.

Expanding Possibilities

Know whether you can manage/hire out the necessary management of the various software you are using

Expanding Possibilities

Try it! You can always decide that it isn’t ideal, but it may just open up new avenues, with fewer resources/time.

Expanding Possibilities

Molly McDonald, LMT, Craniosacral Therapy, Prenatal Postpartum/Newborn services

Body Mind & Molly812-929-1978www.BodyMindAndMolly.cominfo@bodymindandmolly.com