mohitrastogi - microsoft

Mohit Rastogi

Role: Project Manager /SFDC Consultant /Solution Architect Company: Tata Consultancy Services Pvt. Ltd.

E-Mail: [email protected] , Mobile: +91-8130239929, WhatsApp: +1 3179199431

SUMMARY

Mohit is PMP, ITIL and Six Sigma certified and working as a Delivery Project Manager / SFDC Consultant / Solution Architect, having 13+ years of IT experience in Microsoft (.Net), Data Modeling, Salesforce.com, CRM, BI Reporting (MSBI, Tableau and Analyzer), Mobility and IPAD Applications. He has a fair domain experience in Life Science and Health Care (Human and Animal), Banking, Consumer Lending – Student Loans, Media and Software Security. He has an excellent working experience of managing large projects and programs for global pharmaceuticals (Eli Lilly & Company, Elanco Animal Health) for gathering requirements and liaising with multiple IT teams for providing business acceptable solutions.

He has an onsite experience at USA (Indianapolis and Rochester) and has Interacted with Global Business User community from various countries which include: Unites States (Indianapolis/Puerto Rico/New York), Latin America, Canada (Toronto), Germany (Berlin), France (Paris), UK (London), Italy (Rome), Australia (Melbourne), New Zealand (Wellington) and India (New Delhi, Pune) .

Program/Project Management

Managing technical delivery of custom development, integrations, and data migration for Novartis sales for APAC, EMEA and US regions on a Salesforce.com platform.

5+ years of experience in Project/Program Management execution which includes Planning, Estimating, Monitoring & Controlling, Project/Program governance, Scope and Work Management, Financial Management, Risk and Issue Management, Orga-nization and Staff Management, Quality and Configuration Management, Change Management, Stakeholder Management, Communications, Vendor Management, Training and Competency Management, Project Performance Management and Re-porting at onsite with business clients and offshore with IT delivery team.

11+ years of working experience in Onsite-Offshore Co-ordination, User Require-ment Study, Analysis, Solution Design Configuration, Development, Setup, Testing, Cus-tomization, Maintenance, Support, and Migration.

Lead and manage project teams and IT programs to deliver customer focused solutions across Pharma Sales, Marketing and Manage Health Care in Global Network De-livery Model.

Has a deep knowledge of various methodologies viz. Agile, Scrum, V, Waterfall, ITIL, Six Sigma and Project Management.

Managed successful projects having budget of 2 to 3 Million USD, maintaining 40-60% margin and with highly appreciating quality metrics as per the IT standards. Have been part of high priority projects with yearly revenues between 2 Million USD to 10 Mil-lion USD.

Prepare and validate the RFP / SOW / Work Orders inclusive of scope and milestones, acceptance criteria for the Project.

Technical/Functional

mailto:[email protected]

Mohit Rastogi



2+ years of experience in Veeva CRM, SFDC (Salesforce.com) CRM platform as Devel-oper and Administrator.

8+ years of experience as Technical/Solution Architect. Have Designed, Architected and implemented many solutions applications, Data Integration, ETL flows and Reporting lay-ers using Asp.net, C#, SQL Server, PL/SQL, Tableau, SSRS, SSAS, Analyzer and Veeva.

Managing projects, groups, user permissions & access in Tableau Administrator Server.

Assist the team on development of CRM best practices and strategies for the organiza-tion.

Developed and designed framework for BI Solutions and managed BI project team from planning to end user delivery.

Proficiency in SFDC Administrative tasks like creating Profiles, custom objects, custom fields, custom tabs, custom reports, custom app, Pick list, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Tasks, actions and Email genera-tion according to application requirements.

Developed SFDC Customized Reports, Dashboards and Processes to continuously mon-itor data quality and integrity.

Experience in data migration using Import wizard, Apex Data Loader. Designed and developed Applications on Force.com Platform in Salesforce.com environ-

ment with Apex programming language and Visual-Force pages as user interface. Designed, developed and deployed Apex Classes, Controller Classes, Apex Triggers and

SOQL/SOSL queries for various functional needs in the application. Debuged Apex scripts using Debug Logs and System Log Console to catch Exceptions

and execute Governors and Limits. Well acquainted with data warehousing concepts – Facts, Dimensions, Schema, Data

Cleansing, Slicing/Dicing etc. Fair knowledge on Pharma Sales & Marketing, Pharma Manufacturing, Sales Terri-

tory Management, Customer List Management, Accounts Management and Master Data Management.

Conduct code reviews for all projects to ensure the highest level code quality and appro-priate design patterns are being used.

Customer Engagement/Onsite Management/Projects Transition

Demonstrated capabilities in gathering customer’s requirements, conceptualizing cost ef-fective and customized solutions, drawing resource estimates.

Skilled in customer interaction and evincing core requirements and stakeholder needs. Consulting with customers and coordinating with project stakeholders to establish the

scope and budget of the project. Developing project plans that support the long term health and maximum growth of

projects. Close interaction with the customer’s managers to review and provide engagement up-

dates, resource plans and project level commitments. Propose new business opportunities by identifying gaps in business processes and

streamline it to do value addition with cost reduction.


Mohit Rastogi



Handling and managing Risk, issues & communication planning for multiple projects.

TECHNICAL COMPETENCY AND SKILLS

Methodologies Agile, Scrum, V, Waterfall, Project Management, Six sigma, ITILProject Planning tool Microsoft Project PlanningCore Knowledge Areas Solution Architecting/Module Design and Build, Process Redesign, Business

System Testing, Applications development, Customization and Maintenance, Requirements Management, Data Warehousing, Data Modeling and Business Intelligence.

Industry and Domain Life Science and Health Care, Pharma Sales and Marketing, Pharma Manufacturing, Banking, Customer Landing, Media and Software Security.

CRM Application Veeva and Salesforce.com (SaaS)SFDC Configuration Customization, Workflows, Validation Rules, Custom Object & Apps

Creation, Config SetUps etc.SFDC Coding APEX, Triggers, Visual force, Integration.SFDC tool Apex Data LoaderProcess Areas Territory Management, Sales and Marketing, Customer and Account

Management, Master Data Management.Business Intelligence Tools

Tableau 9.3 / 10.0, Analyzer 3.0.2360 Hotfix 1, Microsoft Business Intelligence 2012 (SSRS, SSIS, SSAS), Salesforce Reporting

Technology Asp.net, Ado.net, Vb.net, C#, Visual Basic, Web Services, Pl/Sql, Unix, Share Point, Biz talk server, Java scripts, HTML, XML.

Databases Oracle 11g, Sql Server 2014, Netezaa 7.1, Sql Server 2008 R2

Software Tools CA Workload Automation 11.1, Toad 11.6, Active Directory Groups, Microsoft Visio 2013, Team Foundation Server 2015, Visual Studio 2015, Visual Source Safe, Service Now, Migration Manager Package 7.5, Citrix, Quality Center v10.0, Accurev, Causal Analysis Tool, Microsoft Dynamics, NUnit and Remedy.

EMPLOYMENT HISTORYDates Organization DesignationMay 2006 to till Date TATA Consultancy

Services LimitedAssociate Consultant

Jan 2005 to May 2006 Safe net Infotech PVT Ltd

Software Engineer

Apr 2004 to Dec 2004 Olive e-business Pvt Ltd

Software Engineer

Sep 2003 to Apr 2004 Net Hues Pvt Ltd Web Programmer

EDUCATIONDegree College/UniversityMCA (2003) - 76% UP Technical University, Lucknow


Mohit Rastogi



B.Sc. in Physics, Chemistry and Mathematics (1999) – 73% M.J.P Rohilkhand University, Bareilly

Technical Project Manager / SFDC Consultant - Tata Consultancy Services

Title Elanco Sales & Marketing Client Name Elanco Animal Health, ELI Lilly & Company, USA (www.elanco.com)Project Location 2500 Innovation Way, Greenfield, IN 46140, USAPeriod June 2015 – present

Projects Description:

Elanco Sales & Marketing -

Elanco is a division of Eli Lilly, employs approximately 7,000 people worldwide with offices in more than 40 countries. Elanco plans to make major enhancements to Staging & Veeva Systems to suit its changing business needs. Responsible for driving IT, integration, data migration, Business Reporting programs and support projects to successful and timely completion using extensive Project Management and IT experience.

Tech Stack: - Veeva CRM, Salesforce.com, Force.com, Tableau 10.0, Oracle PL/SQL, SQL Server, CAWA, SSIS, SSRS, SSAS, Analyzer, Asp.net, C#, Html, Java Script .

Additional Responsibilities:

Interaction and Management of clients and all stakeholders involved in projects. Managing and leading all projects team in on-site and offshore model. Managing development of Veeva Salesforce activity and Tableau reports for analytics. Managing the Design and Development of Salesforce.com (SaaS) and Force.com ap-

plications. Have set up the territory management, Event Management etc from scratch. Interact with Global Business Customer to gather requirements and design BI analytics

platform. Worked Salesforce.com Customization, Creation and maintenance of Record types, Ob-

jects, Tabs and Fields. Set-up CoE team for providing post-implementation maintenance support. Ensured knowledge transition from Solution delivery to CoE team. Ensuring delivery of L2/L3 support services as per the SLA. IT contributor for New Projects, enhancements & BR – Revenue & Other Tracks. Interacting with Global Business teams on Impact, scoping and finalizes Solutions. Develop and maintain overall Project Plan Schedule with program priorities Review and

approval of project plans, schedules, timeframes, and budget. Translating Business Requirement to Functional Requirement Document and Solution De-

sign after getting it sign offs from required Business stakeholders. Developing appropriate strategies for the implementation of the projects. Interacting with Offshore Management for resolving critical issues. Member in weekly Global Business review board meetings.


http://www.elanco.com/

Mohit Rastogi



Foreseeing risks and takes necessary steps to minimize the impact. Conducting reviews on deliverables. Status reporting and Metrics collection to project steering committee and senior manage-

ment. Establish & facilitate on-going improvement project/program standards and processes.

Achievements: Got multiple appreciations from customers for prompt replies, execution of actions, work-

ing methodology and successful delivery of projects. Got 100% CSS (Customer Satisfaction Survey) from all the customers based on multiple

parameters like Overall skill-set for the engagement, Application experience and knowl-edge growth, Ability to accept new challenges and apply in future tasks, Resources demonstrate proactiveness and innovation, Quality and timely delivery of all the deliver-ables, Responds and resolves issues at the operational level encountered to meet cus-tomer expectations, Effective communication and coordination.

Appreciations from upper management for the performance and hardwork.

Technical Project Manager - Tata Consultancy Services

Title PR05 sKPB IT Support ServicesClient Name ELI Lilly & Company, USA (www.lilly.com)Project Location Noida, IndiaPeriod October 2012 – June 2015

Projects Description:

PR05 sKPB IT Services-

PR05 is a manufacturing plant of Eli Lilly & Company at Puerto Rico, USA. In this project Lilly requests for the enhancement, support and testing for all the projects using Onsite/Offshore model. The goal of this project is to modify the interface that transfers the process order information from Delta V to SAP and build enhance and support the reporting solutions at PR05.

Tech Stack : - Tableau, Oracle PL/SQL, Informatica 8.x/9.x, Business Objects XI R3/R4, SSIS, SSRS, SharePoint,Quality Center, Discoverant, Asp.Net, C#, XML, Html, Sql Server, Data Warehousing.

Responsibilities:

Managing and leading development, maintenance & quality assurance teams. Developing framework for BI reporting and dashboards. Manage projects scope, priorities and guidelines. Developing and maintaining overall Project Plan Schedule with program priorities review

and approval of project plans, schedules, timeframes, and budget. Monitoring project’s progress and providing support for implementation on a weekly ba-

sis.


http://www.lilly.com/

Mohit Rastogi



Providing tactical direction to the System testing, QA, UAT, automation and performance teams.

Determining the resource requirements and hiring them for the project. Requirement Capture & analysis for various Major Projects and their Maintenance. Translating Business Requirement to Functional Requirement Document and Solution De-

sign. Assigning the work to team from functional & technical perspectives. Developing appropriate strategies for the implementation of the project. Reviewing the status of the project and taking corrective measures as required. Designed and developed Tableau reports and dashboards that incorporate data from

multiple parts of the business based on requirements. Tableau Server group, user, project, workbook management with administrating the user

& group access. ServiceNow Reporting & scheduling for users teams creating customized reports de-

pending on user requirements. Data Source cleansing, uploading and managing the data sources on Tableau Server.

Solution Architect / BI Consultant - Tata Consultancy Services

Title Global Business Reporting ProgramClient Name ELI Lilly & Company, USA (www.lilly.com)Project Location Noida, IndiaPeriod August 2011 – October 2012

Project Description:

Designed and developed Global Business reporting program for commercial IT Organization which facilitates strategic decision making by customer’s field and sales operations by providing standardized reports on aggregated sales and activity metrics such as sales, share of market, activity trends etc. for the geography or business area. I had also enabled iPad reports using RoamBi. RoamBi is a mobile business intelligence solution that transforms data from major BI Systems into dashboard-style mobile analytics for iPhone or iPad.

Tech Stack : - SalesForce.com, Force.com, Data Warehousing, Data Modelling, SSIS, SSAS, SSRS, Asp.Net, C#, XML, Html, Share point, RoamBI, Business Intelligence, Sql Server, Netezza.

Responsibilities:

Defined and designed overall architecture of this program. Produced a technical specification for custom development and systems integration re-

quirements. Produced a detailed technical design document to match the solution design specifica-

tions. Designed and Developed Pantazia MVC Web application in ASP.NET framework and

integrated this application to call SSRS reports using Report Viewer control. Designed and developed multiple data views and SSRS reports and dashboards that in-

corporate data from multiple parts of the business based on requirements. Designed and developed SSAS cube for ad-hoc reporting.


http://www.lilly.com/

Mohit Rastogi



Designed and developed SSIS Packages with multiple data transformations for the ETL Solution.

Managed phase wise implementation in 9 waves covering 100+ countries. Created custom objects, custom fields, pick list, tabs, email templates, page layouts, re-

ports, dashboards, workflows rules, workflow actions and approval process as per busi-ness requirement.

Design and Development of other Force.com applications (Customer Surveys, Call Cen-ter, Meeting Management)

Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

Created profiles and implemented Object and field level security to hide critical informa-tion on the profile users.

Created various Reports (Tabular, Summary Matrix and Joined) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

Used sandbox for testing and migrated the code to deployment instance after testing.

Achievements: Successfully delivered Pantazia Business reporting project. Everybody at upper management kept an eye on this project. This was highlighted at upper management.

Global Business Reporting is the recipient of the “Forst & Sullivan ML100” (Manufacturing Leadership) “High Achiever” award.

Got multiple appreciations from clients and upper management for successful delivery of project.

Senior Technical Lead - Tata Consultancy Services

Title Student Loans Originations and ServicingClient Name Citi Bank Student Loan Corporation (SLC), USAProject Location Gurgaon, India / Pittsford, New York, USAPeriod May 2006 – August 2011

Project Description:

The Student Loan Corporation (SLC) provides a full range of education financing products and services through online loan applications on the Internet. The SLC originates, purchases, holds, sells and services student loans. SLC is one of the leading originator and service provider of student loans.

SLC originations and servicing systems comprises of the following key applications: Loan Originations (Appworks) Loan Servicing (Diploma) Collections, Statement, NIVR E-biz applications.


Mohit Rastogi



Languages Asp.net, C#, Visual Basic, Active Reports in .NET, Web Services, SSIS, SSRS, SSASDatabase DB2, Oracle 10g, SQL Server

Responsibilities:

Worked with change management team on life cycle of a change from DEV to PROD environment.

Requirements gathering for developing the new and enhancing the existing applications. Draft a flow chart to plan and organize the methods by which the software would deliver. Research, evaluate and produce a detail technical design document. Developed two 3-Tier applications using ASP.NET, VB.NET and SQL Designed & Developed the UI Layer using ASP.NET web forms and VB.NET using MS Visual

studio 2010. Developed and unit tested systems by writing and maintaining program code. Performs technical root cause analysis and outlines corrective action for given problems. Debug the system to remove the anomalies and inconsistencies. Troubleshoot the system in times of system failure or breakdown. Achievements:

Successfully delivered major projects e.g. Data Center Migration (DCM). This was a very big project to migrate all application from one server to another server. It gave me exposure of to work with WINTEL/DBA team.

Got an appreciation note by CITI managing director on Citi Letterhead for successful delivery of OAI project. OAI (Online application in progress) was a very big project to remove all the paper work and move everything in to web. We have used JFP as a front end and all business logic have been written in C# web services.

SafeNet Infotech Pvt. Ltd. (Jan 2005 – May 2006)

Position Software EngineerProject Location Noida, India

Olive e-Business Pvt. Ltd. (April 2004 – Dec 2004)

Position Software EngineerProject Location New Delhi, India

Net Hues Pvt Ltd. (Sep 2003 – Apr 2004)

Position Web ProgrammerProject Location New Delhi, India

I hereby certify that all the information provided above is true.

Date: Signature


mohitrastogi - microsoft

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