MOHAMED BEN JEMAA

Phone: +1 819-743-5020

Email: mbenjemaa@gmail.com

Address: 3, rue du Borée, Gatineau, J9A 0A7, QC (Canada)

Website: www.mbenjemaa.com

Synthesis

Expert in Information Technology Management

Expert in Performance Measurements Management

Certified Auditor in Governance, Risk and Compliance.

Chartered Administrator, by the Ordre des administrateurs du Québec

25 years of experience in database management, implementation of organizational information systems and

performance measurement management, in the sectors of higher education, health, local governance, civil

society and non-governmental organizations.

Strong database skills, SQL queries, MVC programming, project management, change management, conflict

management, problem solving, customer service, agility and decision-making.

Motivated by my passion for sound performance-oriented management, good governance based on values,

principles and organizational rules. Anxious to make a tangible difference in the community and solve people's

problems. Fostering a climate of continuous transformation that allows the organization to innovate, evolve,

adapt and maintain a balanced work environment valuing overtaking, recognition, teamwork and accountability

of each one.

Holder of an MBA in Information Technology Management (2003, Laval University, Canada), and a Masters in

Computer Science (1995, University of Sfax, Tunisia).

Languages with a professional level: English, French and Arabic.

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Work Experience

2003 – 2019 Performance Measurement Manager / Programmer Analyst Telfer School of Management, University of Ottawa, Canada

Design, development and management of several information systems for accreditation management, academic performance measurements, course loads, academic CV, student fraud, and IT inventory.

Database Management: design, creation, update, configuration, maintenance, security.

2017 – 2017 Lead Organizer, Project Manager Association Traits d’union, Canada

Art exhibition " The arts of the Koran : manuscripts, calligraphy, recitations "

2015 – 2016 IT Consultant, Canada Confidential Customer

Design and development of the AIDS program monitoring system, on behalf of an economics expert with the World Health Organization (WHO).

2013 – 2014 Project Manager Citizen's Observatory of the Media, Tunisia

Design of a system for measuring degrees of bias in the Tunisian medias.

2012 – 2012 IT Governance Auditor Office of the Prime Minister of Tunisia

IT governance audit of Tunisian government websites.

2008 – 2008 Lead Organizer, Project Manager Montcalm Gallery, Gatineau City, Canada

Nour/Lumière Artistic Exhibition (Nja Mahdaoui, Rim Alfaisal, Khaled Al-Saa’i).

2000 – 2003 Research Assistant Université Laval, Canada

Comparative study and technology watch on asynchronous and distributed collaborative systems.

2001 – 2001 Lecturer (Project Management) Université de Rimouski, Canada

1996 – 1998 Administrative and Financial Director Medical Clinic Le Soleil, Sfax, Tunisia

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Training

2003 MBA in Organizational Information Systems (Specialization : Information Technology Management , Laval University , Canada

1995 Master's degree in Computer Science, University of Sfax , Tunisia

Certifications

2019 Certified Chartered Administrator (C.ADM.) Ordre des administrateurs agréés du Québec (Canada)

2019 Certified Scrum Master

Scrum Institute (Switzerland)

2019 Certified Auditor in Governance, risk and compliance (GRC-A)

OCEG (United States)

2019 Certified Professional in Governance, risk and compliance (GRC-P)

OCEG (United States)

2016 ITIL Foundation Certificate

EXIN, AXELOS (Canada)

2015 PMBok Project Management Certificate

University of Ottawa (Canada)

2015 Certificate in Conscious Leadership

University of Ottawa (Canada)

Professional Affiliations

2019 – present Order of Chartered Administrators of Quebec

2019 – present Professionals in Governance, Risk and Compliance (OCEG)

2013 – present Association of Public Sector Information Professionals (DPI-Canada)

Leadership and Social Engagement

2000 – present Speaker, discussion group moderator Different organizations

On themes affecting the Muslim community in Canada: cultural and religious diversity, inter-religious dialogue, immigration and integration, multiple identities, radicalization and de-radicalization of youth, the dynamics of Islam in

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the West, liberal Islam vs conservative Islam, the cultural rapprochement.

2016 – 2019 President Traits d’union (cultural rapprochement), Gatineau, Canada

2017 – 2018 Administrator responsible for internal governance Islamic Centre of Outaouais, Canada

2013 – present Vice President, International Finance and Performance Measurement Methodology Tunisian Media Observatory, Tunisia.

2008 – 2009 Trainer "Principles and Aspects of Cultural Diversity" City of Gatineau, Canada

2008 Lead Organizer, Project Manager : "Nour/Light" Art Exhibition (Calligraphy, Photography) Montcalm Gallery (City Gatineau), Canada

2004 – 2005 President Muslim Association of Aylmer, Canada

2000 – 2002 Vice-president Islamic Cultural Center of Quebec, Canada

2002 – 2003 Deputy Chief 162nd Scout Group of Quebec, Canada

1986 – 1995 Deputy Chief Scout Group Thaâlabi of Sfax, Tunisia