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Copyright ©2019 Reveal. All Rights Reserved. Moen’s Story: How They Increased Service Levels & Reduced Supply Outages by Implementing Discrete Manufacturing Functionality Within Standard SAP ECC David Carroll, Thought Leader, Reveal Session ID #556932 1

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Page 1: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Copyright ©2019 Reveal. All Rights Reserved.

Moen’s Story: How They Increased Service Levels & Reduced Supply Outages by Implementing Discrete Manufacturing

Functionality Within Standard SAP ECC

David Carroll, Thought Leader, RevealSession ID #556932

1

Page 2: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Key Outcomes/Objectives

• Gain insight into Moen’s challenges from using custom planning tools and processes

• See first hand how the use of standard SAP is driving results

• Understand how standard SAP can help measure performance

• Learn how standardization and process improvement has transformed Moen’s business

Copyright ©2019 Reveal. All Rights Reserved.2

Page 3: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Agenda

• Moen Site & Supply Chain Overview• Site & Supply Chain Challenges• Discrete Conversion – Technical Solutions• Wrap-up

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3

Page 4: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Moen Site & Supply Chain Overview

• Started production in Sanford in 1973 under the Stanadyne name• 350,000 square-foot facility, expanded 7 times• Over 400 associates operating 5/24• High complexity under one roof

– Over 4,000 individual component parts– Over 400,000 parts shipped every day

Suppliers Fabrication

Finishing

Assembly

Distribution CustomerOrder Fulfillment

Consumer

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Page 5: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Sanford Facility Manufacturing Process

FUNCTIONAL‒ Injection Molding‒ CNC & Automatic Screw

Machining‒ Automated Assembly

FINISHING‒ Robotic Texturing‒ Electro Plating‒ Color Powder Coating‒ Physical Vapor Deposition

Functional Breakdown

• 22 Molding Machines (80T-300T)

• 25 active resins• 49 machines across 4

technologies: ‒ Hydromat‒ Davenport‒ Multi-spindle‒ CNC

• 5 Cartridge Assembly processes

• 130M units annually

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Page 6: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Sanford Facility Manufacturing Process (cont.)

FUNCTIONAL‒ Injection Molding‒ CNC & Automatic Screw

Machining‒ Automated Assembly

FINISHING‒ Robotic Texturing‒ Electro Plating‒ Color Powder Coating‒ Physical Vapor Deposition

Finishing Breakdown

• 20+ finishes• 5 Plating Machines• 1 Powder Coating System• 6 PVD Chambers• 9 Texturing robots• High Mix/Low Volume• 19M units annually

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Page 7: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Sanford Facility Manufacturing Process (cont.)

FUNCTIONAL‒ Injection Molding‒ CNC & Automatic Screw

Machining‒ Automated Assembly

FINISHING‒ Robotic Texturing‒ Electro Plating‒ Color Powder Coating‒ Physical Vapor Deposition

Copyright ©2019 Reveal. All Rights Reserved.7

Page 8: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Sanford Facility

Office area

Maint.

Molding Area

ColorPowderCoating

PVDBoiler room

BuffingArea

Texturing

Office area

Officearea

MachiningArea

PlaterI Plater

IIStrip line

PlaterIII

Finishing Matl.

Vibratory Bowls

Waste Treatment

PPAP Area

PVD

Finishing R&D

High Bay Warehouse

Plater IVRack-Unrack

Area

WarehouseAnnex

Plater VI

Toolroom

Molding

Manual Assembly,Carded Parts

1-Handle Cartridge 2-Handle Cartridge,

Posi-Temp CartridgeDuralast Cartridge

Cafeteria

QANCM

n350,000 sq. ft.

FINISHING

FUNCTIONAL

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Page 9: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Finishing Processes

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Page 10: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Agenda

• Moen Site & Supply Chain Overview• Site & Supply Chain Challenges• Discrete Conversion – Technical Solutions• Wrap-up

Copyright ©2019 Reveal. All Rights Reserved.10

Page 11: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Sanford Facility Challenges (cont.)

• Variation in planning processes–Use of custom tools–Nonexistent capacity

planning

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Page 12: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

• Variation in planning processes–Use of custom tools–Nonexistent capacity

planning (cont.)

Sanford Facility Challenges (cont.)

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Page 13: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Sanford Facility Challenges (cont.)

• Variation in planning processes–Use of custom tools–Nonexistent capacity

planning (cont.)

Copyright ©2019 Reveal. All Rights Reserved.13

Page 14: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Sanford Facility Challenges (cont.)

• Variation in planning processes–Use of custom tools–Nonexistent capacity

planning (cont.)

5 – 6 hour daily

scheduling process

Copyright ©2019 Reveal. All Rights Reserved.14

Page 15: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Sanford Facility Challenges (cont.)

• Variation in planning processes– Use of custom tools– Nonexistent capacity planning

• Lack of shop floor control (cont.) • Excess WIP inventory

Copyright ©2019 Reveal. All Rights Reserved.15

Page 16: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Sanford Facility Challenges (cont.)

• Variation in planning processes– Use of custom tools– Nonexistent capacity planning

• Lack of shop floor control • Excess WIP inventory• Poor execution ª Poor service (cont.)• Data outside of SAP (relevant)

Copyright ©2019 Reveal. All Rights Reserved.16

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Supply Chain Challenges

• Unstable forecast – “Demand Bubble”

• Component shortages

• Non-executable production plans and schedules

• Poor reliability and execution leading to poor service

• Supply chain silos

E2E Supply Chain Pilot“Creation of executable MPS”

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End-to-End Supply Chain Journey

• Improve service levels and reduce costs with systemic, and sustainable fixes

• Improve the effectiveness of our inventory investments• Enhance the global E2E planning capabilities• Create business value• Make SAP one system of record

• Exception Monitoring & Optimization• Discrete Manufacturing Conversion

oVo® Methodology

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People, Process, and Technology

Process Integration

Functional Integration

Performance Integration

LIVE the PLAN

Job DescriptionsCertificationKPIs

Move from Strategic toTactical planning all through standard SAP

Source: Reveal

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Integrate Supply Chain Functions

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Page 21: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

oVo® Initiative Organization Structure

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Page 22: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Supply Chain Process: Production Planning

Exception Monitoring is the first step in the production planning process

Copyright ©2019 Reveal. All Rights Reserved.22

Page 23: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Agenda

• Moen Site & Supply Chain Overview• Site & Supply Chain Challenges• Discrete Conversion – Technical Solutions• Wrap-up

Copyright ©2019 Reveal. All Rights Reserved.23

Page 24: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Key Project Objectives

• Make SAP one system of record

• All planning-related data in SAP

• Use solutions we already own

• Deliver a constraint-free, executable production schedule

• Assign ownership and drive accountability

Copyright ©2019 Reveal. All Rights Reserved.24

Page 25: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Planning Constraints

• Component availability• Capacity availability

– Machine– Labor

• Finishing areas– Rack availability– Recipes

• Other areas– Setter availability– Set up optimization

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Page 26: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Master Data

• Clean slate – Create new master data

• Work centers – Create new production work centers– Rack (key constraint) will be managed as work center in SAP

• Routings– Create new routings with all key operations represented– All routing times will be trued up for effective system scheduling– Additional key planning data like setup time, pieces per rack, setup optimization

data will be added to routings• Ownership commitment

– Engineering and Planning will own data maintenance

Copyright ©2019 Reveal. All Rights Reserved.26

Page 27: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Planning Scenario Example

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Planning Scenario Example

Plater 4

Rack A

Material – ABC

Can turnrack 1 time

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Page 29: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Planning Scenario (cont.)

Plater 4

Rack A

Material – ABC

Can turn rack 1 time

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Planning Scenario (cont.)

Plater 4 Plater 6

Rack A Rack A

Material – ABC Material – XYZ

Can turn rack 1 time Can turn

rack 6 times

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Page 31: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Planning Scenario (cont.)

• Planning challenge for rack availability– Rack A is used at multiple platers (Plater 4 and Plater 6)– Rack A is physically stored at Plater 4 and Plater 6; each

plater has certain number of racks allocated– Rack A can be turned different number of times at each

plater–What is rack turn? It represents how many times a rack will

be available to run through a plater in a day.– Example: To make 108 pieces of • Material – ABC we need 6 racks at Plater 4• Material – XYZ we need 1 rack at Plater 6

Plater 4 Plater 6

Rack A Rack A

Material – ABC Material – XYZ

Can turn rack 1 time Can turn

rack 6 times

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Use of Standard Capability

• Use of capacity categories to maintain rack allocation at each plater • Use work center formula constant to maintain number of turns of a

rack at each plater • Planning data in SAP

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Use of Standard Capability (cont.)

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Page 34: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Work Center Capacity

• All master data in the system• Use standard transactions to “only” address issues (CM05 – Overload)

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Page 35: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Schedule Optimization — Planning Board (CM25)

• System enforced logic to not over schedule a work center• Work sequenced to enable production efficiencies• Optimize number of setups required• Use of setup matrix where appropriate• Result – Executable/achievable schedule for production floor. Let SAP do the

work.

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Page 36: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Component Constraint

• Configure standard material checking based on business requirements• Transaction MDVP – Planned order and production order component check• Automatic material check during production order creation and release• System configured to not allow release when shortages exist• System provides information needed when there is a shortage• Result: Constraint free production schedule. Let SAP do the work for you.

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Page 37: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Project Goals and Results

• Make SAP one system of record• All planning-related data in SAP• Use solutions we already own• Let the system do the work for you• Common transactions to plan/schedule

– Exception monitoring (MD06)– Long-term component availability check (MDVP results)– CM01 and CM05 to evaluate capacity– CO41 to convert planned orders to production orders– COOIS to review shortages, how much we can build, what date to move to– CM25 to sequence orders with in a day/week– CO05N to release orders

• Master data in SAP provides system supported data to make long-term decisions – Example – buy more racks, add another operation shift, add labor, etc.

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Page 38: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results

• Capacity Constraints – Machine, Labor & Rack

• Poor Schedule Attainment • Low predictability leading to poor service

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Page 39: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results (cont.)

• Scheduling within capacity• Driving control and stability on the floor• Increased productivity and predictability

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Results (cont.)

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Page 41: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results (cont.)

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Page 42: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results (cont.)

Use of MCPK –Gantt Chart

Before After

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Page 43: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results (cont.)

Before

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Page 44: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

After

Results (cont.)

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Page 45: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results (cont.)

Before

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Page 46: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results (cont.)

After

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Page 47: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results (cont.)

59%62% 62%

65%62%

69%72%

77%

83%

89%91%

93% 93% 93% 93% 93% 93%

40%

50%

60%

70%

80%

90%

100%

Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec Jan Feb Mar Apr May

Plant Schedule Attainment

Plan

Act

Linear (Act)

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Page 48: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results — Inventory Accuracy

$908,809

$858,503

$781,626

$354,522

$0

$100,000

$200,000

$300,000

$400,000

$500,000

$600,000

$700,000

$800,000

$900,000

$1,000,0002013 2014 2015 2016

Total Plant Inventory Adjustment

$503,876

$318,647

$144,457

$5,965 $0

$100,000

$200,000

$300,000

$400,000

$500,000

$600,0002013 2014 2015 2016

Physical Inventory Adjustment

$427k better

$138k better

• Significant improvement in transactions

• Inventory reduction leading to better control of cycle counting processes

• Outstanding Physical Inventory improvements year over year

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Page 49: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results — Inventory Accuracy (cont.)

• 38% WIP reduction ($275K)

• 20% Total Plant reduction (~$1.5M)

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Page 50: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results — Supply Chain Health

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Page 51: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results — Supply Chain Health (cont.)

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Page 52: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Results — Supply Chain Health (cont.)

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Page 53: Moen’s Story: How They Increased Service Levels & Reduced ... AC Slide Decks Wednesday/ASUG84255... · –Create new production work centers –Rack (key constraint) will be managed

Key Points to Take Home

• Make SAP the one true system of record• Align business rules and planning processes to shop-floor processes

– People, process, and technology• Leverage standard SAP transactions and tools – let it do the work• Use optimization of master data to reduce misalignment of

supply/demand signals• Break down silos to transform your business

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How to Contact Us With Questions After This Session

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David [email protected]@RevealUSA+1 630-841-1511

Brian [email protected]

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Copyright ©2019 Reveal. All Rights Reserved.57