moen motionsense faucet

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MotionSense Faucet


Moen MotionSense

Moen MotionSense

MotionSense Operation

How does MotionSense operation differ from a standard mechanical faucet?

MotionSense gives you three unique ways to operate the faucet. In addition to featuring a familiar mechanical handle, you can activate the faucet in hands-free mode by waving your hand over the faucet at the Wave Sensor or by placing your hands or an object under the spout at the Ready Sensor.

How do I turn the faucet on/off?

There are three unique ways to turn the faucet on and off:

Place your hands or an object under the spout, and the Ready Sensor will sense you in the activation zone. The water will turn off when you exit the activation zone.

Motion your hand over the Wave Sensor on the top of the faucet. The water will continue to run until you wave again to turn it off. There is also an auto-safety feature shutoff.

The familiar mechanical handle works just like any other Moen faucet.

Is it safe to have electronics under my kitchen sink?

Yes, similar to your disposal and dishwasher lines, electronics are safe for under the sink area.

How do I turn the faucet off with the sensors? With the handle?

The Ready Sensor will turn off when you exit the activation zone. The Wave Sensor will turn off when you wave your hand over the spout. If you move the mechanical handle on the product, then you need to turn the water off by using the handle. The mechanical handle will always override the electronics mode.

How do I change the water temperature?

Simply use the handle like you normally would. Pull the handle out from the faucet; tilt forward for cold water, backward for hot water. For hands-free mode, change the preset mix on the control box under the sink.

How do I adjust the flow?

You can control the flow or amount of water with the mechanical handle. You cannot adjust flow in hands-free mode. Your faucet will come with a maximum flow rate of 1.5 gpm. This maximum is not adjustable.

How do I increase my water pressure?

Water pressure is driven by your home's water supply. If you are experiencing low flow, Moen recommends that you check your screen filters in the spray head and pull down hose.

Simply unscrew the spray head and rinse the filter screen as shown:

The filter screen within the hose can also be cleaned as shown:

What is the standard temperature? How do I change it?

To change the temperature, simply use the handle like you normally would. Pull the handle out from the faucet; tilt forward for cold water, backward for hot water.

When in the hands-free mode, the water temperature will be factory preset at slightly above mid-mix (lukewarm).

You can change the hands-free water temperature on the control box. To do this, adjust the round dial clockwise for colder temperature and counterclockwise for hotter temperature.

What are the two lenses on the spout? What do they do?

The two lenses allow the electronic sensors to see what is in the zone. The sensors are a durable polycarbonate material.

How does the faucet know to activate in electronics mode?

The faucet is based on Infrared technology that senses objects within the activation zone.

What does the blue light indicate?

The blue light indicates that you are in electronics mode. The blue light will come on for two seconds whenever electronics mode is activated.

The blue light will flash rapidly to indicate battery life is low (applies to battery-powered option only, not AC service kit).

How do I disable the sensors?

Simply hold your hand above the Wave Sensor for five seconds. The water will stop running and your sensors will be disabled. To re-enable the sensors, go through the same process, holding your hand above the Wave Sensor.

How long will the water stay on in electronic/hands-free mode?

The Wave Sensor features a two-minute safety shutoff feature to ensure water will not run continuously if accidently left unattended. This auto shut-off is a safety feature that assures you won't need to worry about the water running when the faucet is not in use.

When using the Ready Sensor, the faucet shuts off when your hands or an object leaves the sensing zone.

Why does my faucet turn on unintentionally?

If you or an object enters the activation zone, it will turn the water on. Sometimes this can happen when you are reaching for an item behind your sink.

Does the faucet have Reflex? Will Reflex still work?

Yes, the faucet still has Reflex. The hose bracket was designed as part of the system to ensure that Reflex will still work properly, no matter where the control box is placed under the cabinet.

What is the spout range of motion?

The spout can rotate 100 degrees.

How durable are the electronics?

The electronics are very dependable. The circuit board is completely potted* for protection from water and moisture. The electronics box can be easily replaced by removing one screw and disengaging two connectors. All connectors are UL-listed and ROHS (Restriction of Hazardous Substances Directive)-compliant. * In electronics, potting is a process of filling a complete electronic assembly with a solid or gelatinous compound for resistance to shock and vibration, and for exclusion of moisture and corrosive agents.

What finishes are available?

The faucet is available in Chrome, Spot Resist Stainless and Oil Rubbed Bronze.

Can the faucet be mounted with left- or right-handle installation?

Due to the hose and cable management, the handle should be mounted on the right side. In Fall 2012, a forward handle-clocking feature will be added to MotionSense.

Whom do I call for support?

Call 1-800-BUY-MOEN or visit Note that consumers can register their product at this website.

MotionSense Installation and Power Information

How does the installation differ from a standard mechanical faucet?

There are a few additional steps. You will need to mount the control box and battery pack under the sink. You won't need any additional tools outside of those required for a standard faucet installation. The project will only take slightly longer than a standard kitchen faucet installation. A crescent wrench, a Phillips head screwdriver and Moen mounting sleeve tool (SKU # 118305, included) are needed. There are also four extra hose connections, but they are simple push-fit connections.

How is MotionSense powered? Does it need to be plugged in?

Six AA batteries power the faucet. Under normal operation, they should last approximately one year. To replace them, simply open the battery pack door and remove them -- just like replacing batteries in a TV remote.

There is also an AC service kit option available. A special outlet isn't required -- only a common GFCI (Ground Fault Circuit Interrupter) outlet.

Will the valve fit under my standard sink cabinet?

Yes. The control box that houses the valve is only 6" w X 4" h X 2.5" d.

Is this compatible with the Moen Hose Corral (SKU # 159060)?

Yes, MotionSense is compatible with this system. The Hose Corral will improve pullout and pull down performance in situations where there are under-the-sink obstructions.

Is soldering required?

No soldering is required. The supply hoses are braided with standard 3/8" compression fitting ends. The hoses that plug into the control box are push-fit connections that don't require any tools.

How long does it take to install this faucet?

We estimate one hour, but the timing will vary based on your level of previous installation experience.

What is the purpose of the hose bracket and how do I install it?

The bracket allows the pull down hose to operate properly by keep it away from the other hoses and under the sink obstructions. To install it, place the end of the pull down hose into the bracket, as shown below:

If needed, how do I remove the hoses once I have pushed them into the control box?

Simply push down on the collar that the hose has been pushed into. While pushing down on the collar, pull the hose in the opposite direction.

How do I uninstall the pullout hose quick-connect, if needed?

Press the two white flaps together that are sticking out of the back side of the black housing. While pressing them together, push towards the hose, and the white piece should pop back to its original position.

How do I uninstall the hoses?

Only hoses numbered 1 through 4 can be removed from the control box. The two hoses coming from the base of the control box are permanently attached.

MotionSense Care/Maintenance

How do I clean the faucet?

Use mild soap and water, and dry with a soft cloth. Avoid any abrasive cleaner or abrasive sponges.

How do I clean the lenses?

Use mild soap and water, rinse thoroughly and dry with a soft cloth. Avoid any abrasive cleaner or abrasive sponges.

How do I clean the screen filter in the control box?

Turn off the water supply lines and remove the filter cap from the bottom of the control box using a flat-bladed screwdriver. Rinse debris from the screen, then reinstall. Your flow will improve if debris was previously restricting the flow.

How do I know my batteries are dead?

A flashing blue light will appear in the Ready Sensor lens located at near the base of the spout.

What is the warranty?

Limited Lifetime Warranty against leaks, drips, and finish defects to the original consumer purchaser.5-Year warranty against electronic operation def