module2- developing charter statement and strategy map
DESCRIPTION
Your guide in developing charter statement and strategy mapTRANSCRIPT
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Philippine National Police
VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"
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Sequence of Presentation
1. Learning Objectives2. Developing a Charter Statement
Identity Vision Mandate Mission Philosophy Core Values Strategy Map or Roadmap
Customer Analysis Value Chain Strategic Shifts
Process Excellence Learning and Growth Resource Management
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Sequence of Presentation
3. The PNP Charter Statement Identity PNP Logo Vision Mandate RA 6975, RA 8551 and RA 9708 Mission Philosophy Core Values Strategy Map or Roadmap
4 Perspectives Community Process Excellence Learning and Growth Resource Management
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Learning Objectives
1. To familiarize the students with the elements/components of a Charter Statement;
2. To provide basic definition of terms in order to have a grasp of the elements/components of a Charter Statement;
3. To guide the students in the processes involved in the formulation ofvalue chain, conduct of customer analysis and formulation of strategic objectives through the strategic shifts; and
4. To provide deeper understanding and appreciation on the PNP P.A.T.R.O.L. PLAN Roadmap.
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CORE VALUES
CCC
VISION IDENTITY
CHARTER STATEMENT
MISSION
Core VALUES
MANDATE
PHILOSOPHY
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Identity
Distinct and unique personality
It can be a: name logo seal initials brand
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Desired future state
Ambitious but realistic
Time-bound
A dream we intend to realize within a given timetable
Inspirational vs. Direct
Changes once it is realized
BHAG Big, Hairy, Audacious Goal
VISION
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Source of Authority
Decree, law or directive
Embodies the mission of the unit/office/organization
MANDATE
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Purpose in life
Reason for existence
Embodied in the law or directive that established the unit/office/organization
Points us to the direction where we should lead our lives
The positive difference we wish to make in the world
Forever pursued
MISSION
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Way of life
Statement of what we stand for in life
PHILOSOPHY
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Life giving ideals and principles
Moral compass
Bedrock of ones character
Non-negotiable!
VALUES
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Values
Missionwhy we exist
what we stand for
Visionwhat we aspire
to become,
achieve, create
VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"
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timeless
time-bound
Values & MissionVision
forever pursued
lofty, abstract achievable
concrete, vivid
crafted
discovered
VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"
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STRATEGY MAP is the logical representation of what the organization will do in every perspective to fulfill its mission and attain its vision.
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The STRATEGY MAP contains 4 PERSPECTIVES in the sample shown. (1) Community, (2) Process Excellence, (3) Learning and Growth, and (4) Resource Management
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OBJECTIVES formulated in the Strategic Shifts are copied inside the boxes in the Strategy Map
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Who are the main beneficiaries of our services?
Who are the indirect beneficiaries of the services we provide?
What are the major goods and services we are mandated to provide our customers?
Who are our customers and what are their needs and expectations?
STRATEGIC OUTCOME
Why should we patronize your services?What is most worthwhile to keep in mind about your services?
Primary Customer
Other Customers
Major Deliverables
What benefits do we get from your services?OUTCOME / Customer Value Proposition(CVP)
ACustomer Analysis
VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"
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Customer Analysis
The PGS provides the template to identify primary (the main beneficiaries of the services we provided) and secondary (the indirect beneficiaries of the services we provided) customers, the specific goods and services that we need to deliver (major deliverables) and the outcome or value proposition resulting from the timely and effective delivery of services/goods.
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PNP VALUE CHAIN
Policy Development
AdministrativeFunctions
OperationalFunctions
Support Roles
LOIs Memo Circular Letter
Directives IMPLANs
Human Resource Development (Recruitment, Training, Placement, Promotion, Retirement)
Values and Spiritual Formation
Logistics and Financial Management
Facilities Security and Maintenance
Legal Supports ICT Management Health Services
Law Enforcement Investigation and
Detective Management
Forensic Services Internal Security
Operations Community Relations Road Safety and
Security Maritime Security Aviation Security
Disaster Management
Special LawsEnforcement
Election Law Enforcement
Regulatory Functions
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VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"
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Strategic Shift
PGS shall provide breakthroughs and as such we must beable to identify our current situation, the existingresources we have, the current competencies and skillsof our human resources and the existing policies,systems and police procedures; and then define thestrategic shift that we need to undertake that will attainour objective resulting to transformative results. This weneed to do the process of identifying strategic shifts in allthe four (4) perspectives of Resource Management,Learning and Growth, Process Excellence andCommunity as our basis in developing specificobjectives.
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How do we improve our core processes to attain our strategic outcomes?
Value Chain
Strategic ShiftsObjectives
Fromm To
PROCESS EXCELLENCE
Policy Development
InfrastructureDevelopment
System and Data Integration
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Strategic Shift on Process Excellence
For process excellence perspective, we need to identifystrategic shift to improve our core processes or tasks inorder to attain our strategic outcomes. We should dothis giving due consideration to the value chain withemphasis on those that are considered will add value.
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VISION:..." HIGHLY
CAPABLE, EFFECTIVE
AND CREDIBLE POLICE
SERVICE"
How do we equip our unit with the needed competencies, values & technologies to support our process excellence?
Strategic ShiftObjectives
from toHuman
Capital
Organization Capital (LCAT)
InformationCapital
LEARNING & GROWTH
(LCAT Leadership, Culture, Alignment, Teamwork)
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Strategic Shift on Learning and Growth
For learning and growth perspective, we consider threefactors: Human Capital, Organizational Capital andInformation Capital in determining how we equip ourunits/offices with the needed competencies, values andtechnologies to support our process improvement. Inparticular for organization capital, we need to look at theleadership by exerting efforts to ensure availability of acadre of leaders at all levels; for culture we mustdevelop the awareness and internalization of themission, vision and core values needed to execute thestrategy;
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Strategic Shift on Learning and Growth
For alignment, we must ensure the alignment of goalsand incentives with the strategy at all levels of theorganization; and, for teamwork, we must ensure thesharing of knowledge and staff assets with strategicpotential. For information capital, we must ensureprovision of available portfolio of information technology(IT) applications and systems required by the strategy.
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VISION:..." HIGHLY
CAPABLE, EFFECTIVE
AND CREDIBLE POLICE
SERVICE"
How should we manage and allocate our resources for maximum impact?
Strategic ShiftObjectives
from to
RESOURCE MANAGEMENT
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Strategic Shift on Resource Management
On resource management, considering our limitedresources, consideration must be given on how wemanage and rationalize allocation of our availablefinancial and logistical resources for maximum impact.
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MANDATERepublic Act 6975 as
amended by RA 8551 and
further amended by
RA 9708
MISSIONEnforce the law, prevent and
control crimes, maintain
peace and order, and ensure
public safety and internal
security with the active
support of the community.
PHILOSOPHYService, Honor and Justice
CORE VALUESMaka Diyos
Makabayan
Makatao
Makakalikasan
VISION Imploring the aid of the Almighty, by 2030, We shall be a highly capable, effective and credible
police service working in partnership with a responsive community towards the attainment of a safer place to live, work, and do business.
Highly Capable, Effective and Credible Police Service by 2030
Develop a responsive and
Highly Professional Police
Organization
Develop Competent, Motivated,
Values-oriented and DisciplinedPolice Personnel
A safer place to live, work and do
business
Improve crime
prevention and
solution
Improve community safety awareness
through community-oriented and human
rights-based policing
Optimize use of financial and logistical resources
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The PNP Charter Statement highlights its vision of, Imploring the aid of the Almighty, by 2030, We shall be a highly capable, effective and credible police service working in partnership with a responsive community towards the attainment of a safer place to live work and do business.
The PNP vision statement is in line with its mission and mandate provide by successive laws/RAs 6975, 8551 and 9708, which are: To enforce the law, prevent and control crimes, maintain peace and order, and ensure public safety and security with the active support of the community.
Highlighted in both its vision and mission statements, the active support of the community/stakeholders.
The PNP Charter Statement also identified its Core Values that serves as its moral compass that guides every undertaking which are: Maka-Diyos, Maka-Bayan, Maka-Tao and Maka- Kalikasan.
The PNP CHARTER STATEMENT
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The PNP STRATEGY MAP or ROADMAP
The PNP Roadmap identified four (4) Distinct but closely inter-related and mutually supporting perspectives with specific objectives that when achieved will result to the accomplishment/realization of its vision for a highly capable, effective and credible police service. The three (3) driver perspectives of Resource Management, Learning and Growth, Process Excellence contributes to the fourth/ outcome perspective Community resulting to the attainment of a safer place to live, work and do business.
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END OF PRESENTATIONEND OF PRESENTATION
TRANSFORMATIONOur Shared Commitment!!!
MUTATIO Nostrum Partis Commitment
VISION:..." HIGHLY CAPABLE, EFFECTIVE AND CREDIBLE POLICE SERVICE"